Job Description

How You Will Do It:

• Assist to manage the operation of the Department
• Build up strong customer relationship
• Drives sales through effective merchandising and promotional activity
• Build up strong customer relationships and ensure high levels of customer satisfaction through excellent service and complaints resolution
• Provide feedback to staff about performance and expectations
• Responsible for managing the operation of the department, the flow of goods and improving the efficiency of employees
• Prepare sales and retail-related reports

What We Look for:

• With at least 8 years solid working experience in retail industry preferably with 4 years in jewellry or management
• Strong communication and customer service skill
• Good communication and written skills on both English and Chinese including Cantonese and Mandarin
• Strong business sense, with logical thinking and analytical ability
• Good leadership with ability to coach and motivate sales team to achieve sales target and high sense of responsibility
• Ability to work Saturdays and Sundays on a rotational roster
• Ability to work with POS systems, Microsoft applications and portable devices

**Candidates with more solid & relevant working experience and management in jewellery retail industry will be considered for the post of Jewellery Sales Manager **

Employee Benefits:

• Attractive remuneration package
• 10–12 days off per month
• Attendance bonus/ Meal allowance/ Sales commission/ Performance bonus(if applicable)
• Annual leave/ Birthday leave/ Full Paid Sick Leave
• Medical Insurance
• Professional on-the-job training (including product knowledge, customer service, and sales techniques)
• Development opportunities
• Staff Discount

Application Methods:

• Quick Apply: Electronic Job Application Form

https://hktfserver.gsgoldprice.com/JobApprovalGuanTest/

• Walk-in: Recruitment Centre – Applicants may visit during opening hours without prior appointment
• Recruitment Centre Address: Lot 2.102.00. Level 2, Elite Pavilion,168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia
• Email: [email protected]
• Recruitment Hotline: +60 16-672 8243

We’re looking for a dedicated and experienced Outlet Manager to lead our Restaurant & Bar

team! If you have a passion for delivering exceptional service and are ready to take on a

leadership role, we want you to apply.

Your Responsibilities:

• Oversee daily operations of the outlet, ensuring a smooth and efficient service.

• Maintain cleanliness and compliance with health and safety standards.

• Lead, supervise, and motivate dining room staff to provide fast and friendly service.

• Manage inventory and order supplies as needed to ensure operational efficiency.

• Address customer inquiries and resolve complaints professionally and promptly.

• Assist with staff scheduling and manage payroll to align with budget goals.

• Collaborate closely with the kitchen team to ensure seamless operations between front

and back of house.

• Ensure all dining areas, service stations, and equipment are clean and functioning

properly.

• Develop and implement promotions to attract new customers and enhance sales.

• Uphold high standards of food quality, presentation, and cleanliness.

What We’re Looking For:

• Minimum 2 years of experience as an Outlet Manager or similar role in the restaurant or

bar industry.

• Strong leadership and organizational skills, with the ability to multitask in a fast-paced

environment.

• Excellent communication and interpersonal skills.

• Solid knowledge of food safety and sanitation practices.

• Flexibility to work varied shifts, including nights, weekends, and holidays.

With two locations, offering both Restaurant & Bar and Club settings, this is an exciting

opportunity to take charge of our new outlet.

Ready to take on the challenge? Apply Now! We’d love to hear from you.

Perks & Benefits

• 10% increment depends on performance.
• Insurance Coverage
• Medical Benefit
• Staff Discount
• Claims and Reimbursements

我們正在尋找一位盡職盡責、經驗豐富的餐廳經理來領導我們的餐廳和酒吧。

團隊！如果您熱衷於提供卓越的服務，並準備好迎接挑戰，

領導職位，我們歡迎你申請。

您的職責：

• 監督門市的日常運營，確保提供流暢且有效率的服務。

• 保持清潔並遵守衛生和安全標準。

• 領導、監督和激勵餐廳員工提供快速友善的服務。

• 管理庫存並視需要訂購用品，以確保營運效率。

• 專業、及時地處理客戶諮詢和投訴。

• 協助安排員工排班及管理薪資，以符合預算目標。

• 與廚房團隊緊密合作，確保前廳與後廚之間無縫銜接。

以及後廚。

• 確保所有用餐區、服務站和設備清潔且運作正常

適當地。

• 制定並實施促銷活動，以吸引新客戶並提高銷售量。

• 堅持高標準的食品品質、擺盤和清潔度。

我們正在尋找：

• 至少2年餐廳門市經理或類似職位的工作經驗

酒吧業。

• 具備較強的領導能力和組織能力，能夠在快節奏的環境中同時處理多項任務

環境。

• 優秀的溝通和人際溝通能力。

• 具備紮實的食品安全和衛生規範知識。

• 能夠靈活適應各種輪班工作，包括夜班、週末和假日。

這裡有兩個地點，分別提供餐廳酒吧和俱樂部兩種場所，真是令人興奮。

有機會負責我們的新門市。

準備好接受挑戰了嗎？立即申請！我們期待您的加入。

福利待遇

• 10%的增幅取決於業績。
• 保險範圍
• 醫療福利
• 員工折扣
• 索賠和報銷

Key responsibilities:

• Client & Account Management: Manage and cultivate relationships with a portfolio of enterprise clients and IP licensors, serving as their primary point of contact.
• Business Development: Actively identify and pursue new business opportunities in IP licensing, brand collaboration, and promotional merchandise to achieve and exceed sales targets.
• Sales Strategy & Execution: Develop and implement effective sales strategies for key accounts, from lead generation and pitching to negotiation and closing deals.
• Project Collaboration: Work closely with internal design and production teams to ensure the successful execution and delivery of client projects, meeting their branding and merchandise needs.
• Market Analysis: Stay current with industry trends, competitor activities, and new opportunities within the IP licensing and corporate gift markets to provide strategic advice to clients.

Requirements:

• 5+ years of sales or account management experience, preferably in corporate gifts, promotional products, or IP licensing.
• Proven track record of managing large enterprise accounts and consistently exceeding sales targets.
• Strong understanding of IP licensing processes, including royalty structures and brand partnership agreements.
• Exceptional negotiation, communication, and client relationship management skills.
• Self-motivated and results-oriented, with the ability to work independently and lead new initiatives.
• Excellent command of both written and spoken English and Chinese (Cantonese and Mandarin).
• Direct experience in IP licensing will be a significant advantage.
• Experience working in agency , event activation, licensing or marketing firm who are used to serve different brands and have strong networks with current customers, will be huge advnatage

Offers:

• Attractive package + performance & year end bonus
• Five-day work
• Medical insurance coverage + Birthday Leave

Key responsibilities:

• Client & Account Management: Manage and cultivate relationships with a portfolio of enterprise clients and IP licensors, serving as their primary point of contact.
• Business Development: Actively identify and pursue new business opportunities in IP licensing, brand collaboration, and promotional merchandise to achieve and exceed sales targets.
• Sales Strategy & Execution: Develop and implement effective sales strategies for key accounts, from lead generation and pitching to negotiation and closing deals.
• Project Collaboration: Work closely with internal design and production teams to ensure the successful execution and delivery of client projects, meeting their branding and merchandise needs.
• Market Analysis: Stay current with industry trends, competitor activities, and new opportunities within the IP licensing and corporate gift markets to provide strategic advice to clients.

Requirements:

• 5+ years of sales or account management experience, preferably in corporate gifts, promotional products, or IP licensing.
• Proven track record of managing large enterprise accounts and consistently exceeding sales targets.
• Strong understanding of IP licensing processes, including royalty structures and brand partnership agreements.
• Exceptional negotiation, communication, and client relationship management skills.
• Self-motivated and results-oriented, with the ability to work independently and lead new initiatives.
• Excellent command of both written and spoken English and Chinese (Cantonese and Mandarin).
• Direct experience in IP licensing will be a significant advantage.
• Experience working in agency , event activation, licensing or marketing firm who are used to serve different brands and have strong networks with current customers, will be huge advnatage

Offers:

• Attractive package + performance & year end bonus
• Five-day work
• Medical insurance coverage + Birthday Leave

Key responsibilities:

• Client & Account Management: Manage and cultivate relationships with a portfolio of enterprise clients and IP licensors, serving as their primary point of contact.
• Business Development: Actively identify and pursue new business opportunities in IP licensing, brand collaboration, and promotional merchandise to achieve and exceed sales targets.
• Sales Strategy & Execution: Develop and implement effective sales strategies for key accounts, from lead generation and pitching to negotiation and closing deals.
• Project Collaboration: Work closely with internal design and production teams to ensure the successful execution and delivery of client projects, meeting their branding and merchandise needs.
• Market Analysis: Stay current with industry trends, competitor activities, and new opportunities within the IP licensing and corporate gift markets to provide strategic advice to clients.

Requirements:

• 5+ years of sales or account management experience, preferably in corporate gifts, promotional products, or IP licensing.
• Proven track record of managing large enterprise accounts and consistently exceeding sales targets.
• Strong understanding of IP licensing processes, including royalty structures and brand partnership agreements.
• Exceptional negotiation, communication, and client relationship management skills.
• Self-motivated and results-oriented, with the ability to work independently and lead new initiatives.
• Excellent command of both written and spoken English and Chinese (Cantonese and Mandarin).
• Direct experience in IP licensing will be a significant advantage.
• Experience working in agency , event activation, licensing or marketing firm who are used to serve different brands and have strong networks with current customers, will be huge advantage

Offers:

• Attractive package + performance & year end bonus
• Five-day work
• Birthday Leave

About Consolsys

Consolsys is a multi-national company specialized in banking automation solutions with strong

emphasis on R&D and currently serving some of the largest banks in South East Asia and around the

globe (www.consolsys.com).

We are constantly looking for talents to expand our team of dedicated

banking solutions professionals.

Education

• At the minimum a bachelor’s degree in Accounting or related fields.

Responsibilities:

• Manage full set accounting process, including account payable, account receivable, general
• ledger maintenance and financial report with applicable accounting standard.
• Invoice in full spectrum of accounting function.
• Ensure compliance with Malaysia’s e-Invoicing (LHDN) and support e-invoice submissions.
• Prepare and submit tax filings such as WHT, SST and related statutory requirements.
• Bank reconciliation.
• To perform general administrative operation and day to day accounting matters.
• Liaise with auditor.

Requirements:

• Candidates must have at least Degree level with 3 years and above of working experience.
• Prepare full set of account. Familiar with UBS Accounting System
• Processes pleasant personality and good inter-personal skills, problem solving, dedicated
• and hardworking.
• Ability to work in team environment and willing to learn.
• Salary and benefits
• To be discussed with qualified individuals

Perks & Benefits

• Open culture
• Personal development opportunities

主要職責：

• 客戶與帳戶管理：管理和維護與一系列企業客戶和智慧財產權授權人的關係，擔任他們的主要聯絡人。
• 業務拓展：積極尋找並尋求智慧財產權授權、品牌合作和促銷商品的新商機，以實現並超越銷售目標。
• 銷售策略與執行：為重點客戶制定並實施有效的銷售策略，從線索開發和推銷到談判和達成交易。
• 專案協作：與內部設計和生產團隊緊密合作，確保客戶專案的成功執行和交付，滿足其品牌和商品需求。
• 市場分析：密切注意智慧財產權授權和企業禮品市場的產業趨勢、競爭對手的活動和新機遇，以便為客戶提供策略建議。

要求：

• 5 年以上銷售或客戶管理經驗，最好有企業禮品、促銷產品或智慧財產權授權的經驗。
• 擁有管理大型企業客戶並持續超越銷售目標的良好業績記錄。
• 對智慧財產權授權流程有深入的了解，包括特許權使用費結構和品牌合作協議。
• 卓越的談判、溝通和客戶關係管理能力。
• 具有自我激勵和結果導向的特質，能夠獨立工作並領導新專案。
• 精通英語和漢語（粵語和普通話）的讀寫和口語能力。
• 擁有知識產權授權方面的直接經驗將是一項重大優勢。
• 擁有在代理商公司、活動策劃公司、授權公司或行銷公司的工作經驗，而這些公司習慣於服務不同的品牌並與現有客戶擁有強大的關係網絡，將是巨大的優勢。

優惠：

• 優厚的薪資待遇 + 績效獎金和年終獎金
• 五天工作制
• 醫療保險 + 生日假

關於 Consolsys

Consolsys是一家專注於銀行自動化解決方案的跨國公司，擁有強大的實力。

注重研發，目前為東南亞及其他地區一些最大的銀行提供服務。

globe（www.consolsys.com）。

我們一直在尋找優秀人才來壯大我們敬業的團隊。

銀行解決方案專家。

教育

• 至少擁有會計或相關領域的學士學位。

職責：

• 管理全套會計流程，包括應付帳款、應收帳款、總帳等。
• 根據適用的會計準則進行帳簿維護和財務報告。
• 發票涵蓋會計職能的各個方面。
• 確保遵守馬來西亞電子發票（LHDN）規定並支持電子發票提交。
• 準備並提交稅務申報表，例如預扣稅、銷售與服務稅以及相關的法定要求。
• 銀行對帳。
• 負責執行一般行政操作和日常會計事務。
• 與審計員聯絡。

要求：

• 應徵者須至少擁有本科及以上學歷，並具備3年以上工作經驗。
• 準備全套賬目。熟悉瑞銀會計系統。
• 個性開朗，人際溝通能力強，善於解決問題，工作認真負責。
• 而且勤奮努力。
• 具備團隊合作能力，並樂於學習。
• 薪資和福利
• 需與合格人士討論

福利待遇

• 開放文化
• 個人發展機會

[Priority hiring job in Listed Company]

• Position: Accounts Executive.
• Salary: RM 2500-3500.
• Location: Kuala Lumpur-City center.
• Working hours: 8.45 am-5.30 pm (Monday-Friday)

About the hiring company

This is a group of reputable companies engaged in diverse businesses, providing well known brands in general insurance, financial services and information technologies.

Their corporate head office is located at Kuala Lumpur city centre. Currently they are actively seeking to appoint some accounting professionals to assume the role of Accounts Executive.

Job scope & responsibilities:

The position is permanent full time role where you will be reporting to Finance Manager within the finance and accounting team.

As Accounts Executive, you will be involved in the daily operations and activities of the Accounting Department, which will include processing of invoices, Purchase orders, Delivery orders and monthly payments.

Duties:

• Manage accounts payable and receivable functions.
• Prepare and ensure timely reporting of monthly management reports and audit schedule.
• Prepare monthly aging receivable reports.
• Process journal entries and issue payment vouchers.
• Process claims debits/credit notes and various technical statement of accounts for submission.
• Bank reconciliations.
• Maintain proper filing and accounting records.

Requirements:

• Candidate must possess a Bachelor degree in Accountancy.
• Knowledge of Accounting and Finance principles.
• Similar experience in accounting role within insurance business would be advantageous.
• Fresh/entry level; however those with 1-2 years of relevant work experience will be ideal.
• Experience working within the insurance/financial services industry will be advantageous.
• Proficient with ability to communicate effectively in English and Bahasa Malaysia, both written and spoken and Mandarin
• Familiar and proficient in UBS Accounting system and MS Word and Excel.

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively,candidates may forward their resume directly to us at CHRISJAC via our E-mail at: [email protected]

[Policy of free job placement for job seekers]

Yes,it is absolutely free to job applicants. Chrisjac as the recruitment partner does not impose any charges or fees to candidates who apply jobs under our recruitment services. Please do not provide your bank or payment details when apply jobs listed under Chrisjac Recruitment.

For more job openings,please visit our website at www.chrisjac.com.my

Perks & Benefits

• Central location
• Casual dress code
• Personal leave
• Open culture

【上市公司優先招募職位】

• 職位：客戶經理。
• 薪資：2500-3500 馬幣。
• 地點：吉隆坡市中心。
• 工作時間：上午 8:45 至下午 5:30（週一至週五）

關於招募公司

這是一個由多家信譽良好的公司組成的集團，業務範圍廣泛，在一般保險、金融服務和資訊科技領域提供知名品牌。

他們的公司總部位於吉隆坡市中心。目前，他們正在積極招聘會計專業人士擔任會計主管。

工作範圍及職責：

這是一個全職永久職位，您將向財務會計團隊的財務經理報告工作。

作為會計主管，您將參與會計部門的日常營運和活動，包括處理發票、採購訂單、送貨單和每月付款。

職責：

• 管理應付帳款和應收帳款職能。
• 準備並確保按時提交每月管理報告和審計計劃。
• 編製每月應收帳款賬齡報告。
• 處理會計分錄並開立付款憑證。
• 處理索賠借項/貸項憑證和各種技術性帳目報表，以便提交。
• 銀行對帳。
• 妥善保管文件和會計記錄。

要求：

• 應徵者必須擁有會計學士學位。
• 具備會計和財務原理的知識。
• 在保險業會計職位有類似經驗者優先考慮。
• 應屆畢業生/入門人才優先；但有1-2年相關工作經驗者較佳。
• 有保險/金融服務業工作經驗者優先考慮。
• 精通英語、馬來語（書面和口頭）和普通話，具備良好的溝通能力。
• 熟悉並精通瑞銀會計系統以及微軟Word和Excel。

如何申請

有意者請將履歷寄至我司審核。您可透過JOBSTORE線上申請，點選「申請」按鈕提交申請。您也可以將履歷直接寄至我司信箱： [email protected]

[提供求職者免費就業安置政策]

是的，求職者完全可以免費使用我們的服務。作為招募合作夥伴，Chrisjac 不會向透過我們招募服務申請職位的候選人收取任何費用。請勿在申請 Chrisjac Recruitment 發布的職位時提供您的銀行或付款資訊。

更多職缺，請造訪我們的網站www.chrisjac.com.my

福利待遇

• 中心位置
• 休閒著裝要求
• 個人休假
• 開放文化

QCP is Asia's leading digital asset partner, empowering clients to seamlessly integrate digital assets into their portfolios.

We offer a comprehensive range of solutions - from spot on/off ramping and fixed income strategies to vanilla options and bespoke exotics.

Driven by the vision to be the most trusted partner in digital asset markets, we provide innovative solutions that make digital assets a core component of every portfolio, balance sheet, and treasury.

Since our founding in 2017, we have witnessed the potential of digital assets to transform financial markets and the world at large. We exist at the centre of change, successfully navigating three market cycles and bridging institutional and crypto ecosystems.

We work to build trusted partnerships, putting client success and care at the heart of everything that we do.

Responsibilities

Accounts Payable Oversight & Controls

• Review and oversee end-to-end vendor invoice processing across multiple entities, ensuring adherence to internal policies, approval matrices, and payment timelines.
• Design, implement, and continuously enhance internal controls to mitigate financial, operational, and compliance risks within the accounts payable function.
• Act as a key reviewer to identify errors, anomalies, and policy breaches, working closely with stakeholders to resolve discrepancies promptly and effectively.

Intercompany Settlements

• Review intercompany invoices and support schedules to ensure accuracy, completeness, and compliance with intercompany agreements.
• Monitor intercompany balances, ensuring timely settlement, reconciliation, and proper tracking of outstanding items.
• Strengthen intercompany processes to improve transparency and period-end close efficiency.

Expense & Credit Card Compliance

• Review employee credit card and expense claims to ensure compliance with company policies and management approval requirements.
• Investigate and resolve non-compliant or unusual transactions, providing guidance to employees and management.

Reconciliations, Schedules & Period Close

• Maintain accurate vendor master data within the ERP system.
• Prepare and review accounts payable aging reports, accrual schedules, and reconciliations.
• Assist in preparation of journal entries for month-end and year-end close.

Reporting, Compliance & Process Improvement

• Maintain and update finance policies to reflect regulatory and business changes.
• Prepare cash flow forecasts and support budgeting processes.
• Support internal and external audits by providing documentation and explanations.
• Apply knowledge of Singapore GST regulations to support accurate reporting and submissions.
• Drive process improvements, automation, and standardization initiatives across AP operations.

• Diploma or bachelor’s degree in accounting, Finance, or a related field.
• 5-8 years of experience in accounts payable or general accounting preferred.
• Strong attention to detail and accuracy in data entry.
• Good communication and interpersonal skills.
• Proficient in Microsoft Excel

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

New Business Manager/Growth Manager

We are looking for a commercially savvy New Business Manager/Growth Manager to join our team. This role is responsible for originating, developing, and closing new revenue opportunities while ensuring a seamless handover to Operations. Reporting directly to the Head of Growth, you will own the sales process, manage a solid pipeline, and work closely with the management team to drive our next phase of expansion across APAC.

The ideal candidate needs to have a strong growth mindset, be confident in senior-level conversations, and be disciplined in pipeline management. You will bridge the gap between Sales and Operations, translating commercial agreements into successful delivery expectations.

Role:

Revenue Generation & Pipeline Management

• Build and convert a qualified pipeline of new business opportunities through outbound prospecting and nurturing inbound leads.
• Leverage and expand an existing network of CMOs, Marketing Directors, and brand-side decision-makers.
• Own monthly pipeline reporting and revenue forecasting to provide regular updates to leadership.
• Use sales tools and software to evaluate activity and pivot tactics in real-time based on effectiveness.

Strategic Selling & Pitching

• Diagnose client challenges and position tailored solutions that articulate value beyond cost (e.g., embedded teams, in-housing, performance models).
• Lead chemistry meetings, credentials presentations, and the end-to-end pitch process.
• Elevate conversations from project-based assignments to long-term strategic partnerships.
• Raise the agency’s profile by communicating our unique value proposition and services through targeted channels.

Commercial & Deal Structuring

• Lead proposal development, scope definition, and pricing strategy to ensure models are profitable and scalable.
• Negotiate MSAs, SOWs, and fee structures while protecting margins and maintaining competitiveness.
• Oversee budget planning and fiscal management processes with a focus on driving results.
• Interpret market intelligence and data to improve conversion rates and targeting methods.

Operational Alignment & Handover

• Ensure a structured and documented handover of signed contracts to the Operations team.
• Align with cross-functional stakeholders on resourcing, timelines, KPIs, and potential risk factors.
• Remain involved during the onboarding phase to protect relationship continuity and minimise scope leakage.

You:

• Experience: Approximately 8+ years of experience in an agency (advertising, digital, or creative), marketing services, or consultancy.
• Track Record: Proven success in closing mid-to-large scale retainers and managing a full-funnel sales cycle.
• Network: An existing professional network within the Singapore and/or APAC marketing community, particularly in sectors like Technology, FMCG, or Financial Services.
• Commercial Acumen: Strong financial literacy with experience handling complex contracts, pricing models, and business reviews.
• Communication: Confident presenter able to navigate various personality types and communicate complex issues to senior stakeholders.
• Soft Skills: Highly organised with CRM discipline, a positive motivator, and comfortable operating with a high degree of ambiguity and change.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

Security & Governance

• Drive cybersecurity posture across the organisation including access control, endpoint protection, and vulnerability management
• Coordinate with internal audit and external assessors for compliance reviews and VAPT exercises
• Define and execute the ICT roadmap aligned to business goals
• Establish ICT policies, standards, and governance frameworks
• Own ICT budgeting, procurement, and cost optimisation
• Lead technology risk assessments and ensure regulatory compliance (PDPA, ISO 27001, etc.)

Infrastructure & Operations

• Oversee end-to-end IT infrastructure: networks, servers, cloud, telephony, and endpoints
• Ensure high availability, business continuity, and disaster recovery readiness
• Manage SLAs for internal systems uptime and incident response

Vendor & Stakeholder Management

• Own relationships with ICT vendors, MSPs, and service providers
• Review and negotiate ICT contracts, MSAs, and SOWs
• Collaborate with business units to translate operational needs into ICT solutions

Team Leadership

• Lead, mentor, and grow an ICT team across support, infrastructure, and systems functions
• Set KPIs and drive a culture of continuous improvement

REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role:

• Dual-Domain Expertise (ICT + Tech Risk): 5+ years of hands-on experience managing IT Infrastructure/Operations, combined with 2+ years of direct responsibility over First Line of Defence (LOD1), IT Governance, or RCSA frameworks in a highly regulated environment.
• Technical Compliance Fluency: Proven experience implementing and auditing technical controls against global industry frameworks (e.g., ISO 27001, NIST, COBIT, or ITIL) across modern cloud-heavy (AWS/Azure) environments.
• High-Pressure Execution & Stakeholder Management: A track record of staying calm and decisive during critical system outages, paired with the communication skills needed to confidently manage audit pushback and influence engineering teams to adopt "secure-by-design" practices.

Nice to Have

• Experience in logistics, e-commerce, or high-growth tech companies
• Certifications: CISSP, CISM, PMP, ITIL, or cloud certifications (GCP/AWS/Azure)
• Familiarity with ITSM tools (Jira, ServiceNow, or equivalent)

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

About the Role

As our Senior Manager of Compensation & Benefits, you will build the financial and strategic engine that attracts top tech talent to our fast-growing EPOS platform. We are looking for a commercially-minded Total Rewards leader with 8+ years of experience (ideally in Fintech or high-growth tech) who can seamlessly bridge the gap between complex data modeling and executive-level strategy. If you are an expert in equity structures, salary frameworks, and regional scaling, and you thrive in a fast-paced, high-impact startup environment, this is your opportunity to own the Total Rewards blueprint from the ground up.

Key Responsibilities

• Strategic C&B Programs: Partner with People Leadership to design, implement, and evolve a competitive, scalable total reward strategies and salary framework tailored for a fast-growth tech environment in order to support business goals , attract and retain the top talent.
• Market Benchmarking & Agility: Lead market benchmarking and competitor analysis to ensure our cash, equity, and benefits packages remain highly attractive to top tech talent. Manage annual data submissions for tech and salary surveys.
• Policy and Program Management: Develop and oversee compensation and benefits policies across the EPOS , ensure appropriate local design with global consistency, competitiveness, governance, compliance, and best practice 
• Build the Infrastructure: Design and update job evaluation models, salary bands, and career progression frameworks for new and evolving startup roles.
• Cycle & Budget Ownership: Collaborate with HR leader and key stakeholder to drive the half yearly and annual remuneration review cycles. You will own the data templates, manage cost-modeling, and collaborate with Finance on budget proposals.
• Operational Excellence: Oversee the day-to-day administration of benefits programs, working closely with payroll, regional teams, and external vendors to ensure seamless execution.
• Be the Trusted Advisor: Act as the primary point of contact for C&B queries, translating complex reward structures into clear, transparent communications for managers and employees alike.

• Bachelor’s degree or master’s degree preferably in Human Resources, Mathematics, Business, Economics, Statistics or a related field. 
•  Minimum of 8 years of experience in Total Rewards, preferably in fitetch industry or any relevant industry. 
• Possess a deep understanding of compensation, equity and benefits trends. 
• Solid understanding of remuneration policy and processes, including benchmarking, job evaluation, salary setting and management of incentive plans.
• Strategic and analytical thinking combined with pragmatism, diagnostic skills and hands-on implementation strength in complex Total Rewards topics.
• High comfort level with ambiguity, rapid change, and the ability to pivot priorities quickly.
• Strong business awareness—you understand how compensation structures impact the company’s bottom line and growth runway.
• Excellent communication skills with the ability to build trust and influence cross-border leadership and cross-functional teams.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Lead and oversee the end-to-end procurement and sourcing function across the Teleport Group, driving procurement governance, strategic sourcing, supplier management, procurement operations, cost optimization, and process transformation initiatives.

You'll work closely with stakeholders across functions and geographies, acting as a trusted business partner to deliver commercial value, improve operational efficiency, and ensure compliance with internal policies. In doing so, you'll balance the need for speed and agility with strong procurement governance and disciplined decision-making in a fast-paced environment.

Most of your time will be spent driving impact through:

1. Procurement Strategy & Leadership

• Develop and execute the overall procurement strategy aligned with Teleport’s business objectives and growth plans.
• Lead the procurement function across all spend categories including technology, logistics, operations, marketing, professional services, facilities, and corporate functions.
• Build and strengthen procurement governance, policies, controls, and operating procedures across the Group.
• Drive procurement transformation initiatives, automation, and continuous process improvement.
• Lead, mentor, and develop the procurement team to build a high-performing and commercially driven function.
  
  

2. Strategic Sourcing & Category Management

• Lead strategic sourcing initiatives, commercial negotiations, RFQs/RFPs, contract renewals, and supplier selection exercises.
• Develop category strategies to optimize cost, quality, service levels, and supplier performance.
• Identify cost-saving opportunities and deliver measurable procurement value and operational efficiencies.
• Partner closely with business stakeholders to understand procurement requirements and support business priorities.
  
  

3. Supplier & Contract Management

• Establish and maintain strong supplier relationship management practices.
• Negotiate commercial terms, service agreements, and contracts to ensure favorable outcomes for the Group.
• Monitor supplier performance, service delivery, risk exposure, and contractual compliance.
• Manage supplier escalations, dispute resolution, and business continuity considerations.
  
  

4. Procurement Operations & Governance

• Oversee the end-to-end procurement process, ensuring operational effectiveness and compliance.
• Ensure procurement activities comply with internal policies, audit requirements, and regulatory standards.
• Drive segregation of duties, approval governance, and procurement controls across the organization.
• Collaborate with other departments on procurement-related matters.
  
  

5. Systems & Process Improvement

• Lead procurement systems enhancement initiatives, including ERP, procurement platforms, vendor onboarding systems, and workflow automation.
• Improve procurement analytics, reporting, spend visibility, and data-driven decision-making capabilities.
• Standardize procurement processes and documentation across entities and regions where applicable.
  
  

6. Risk & Compliance Management

• Identify and mitigate supplier, operational, contractual, and procurement-related risks.
• Support internal and external audit requirements relating to procurement activities.
• Ensure ethical sourcing practices and adherence to company governance standards.

These are minimum-requirement skills and a ‘must-have’ for the role: 

• Bachelor’s Degree in Procurement, Supply Chain, Finance, Business Administration, or related field.
• Minimum 10 years of relevant procurement and sourcing experience, including leadership experience managing regional or group-level procurement functions.
• Strong experience in strategic sourcing, procurement operations, supplier negotiations, and procurement governance.
• Experience supporting fast-paced, high-growth, or multinational environments is highly preferred.
• Strong commercial acumen with proven track record in cost optimization and stakeholder management.
• Familiarity with procurement systems, ERP platforms, and procurement digitalization initiatives.
• Excellent negotiation, communication, leadership, and problem-solving skills.
• Ability to manage cross-functional stakeholders and drive alignment across multiple business entities.

These are preferred experience for the role:

• Experience in logistics, aviation, technology, e-commerce, or regional operational environments.
• Exposure to procurement transformation and process automation projects.
• Experience managing procurement across multiple countries or business units.

LOCATION REQUIREMENT: Please note that this role requires on-site presence at both RedQ, Sepang (2 days per week) and Teleport HQ, Plaza Zurich Damansara Heights (2 days per week).

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Role Purpose

You will own the full lifecycle and commercial performance of Teleport’s contract portfolio — the rates, terms, and capacity commitments we lock in with customers on a longer-term basis. This is not a back-office filing role. You are the person who ensures contracts are commercially sound before we sign them, that they stay current once live, and that we are strategically growing the share of our capacity that sits under contract.

You sit at the intersection of Sales, Finance, and Pricing. You will push the sales organisation on best practices, build the analytical frameworks that determine where and how much capacity should be contracted, and make sure nothing leaks between what we agree and what we bill.

Key Responsibilities

1. Contract Strategy & Capacity Planning

• Develop and maintain a target framework that determines how much of Teleport’s capacity per lane/market should be under contract vs. spot, balancing yield optimisation with volume security.
• Identify lanes and customers with low contract penetration. Work with sales teams to convert ad-hoc volumes into structured contract commitments.
• Before committing to any long-term contract, run a structured assessment against lane performance benchmarks, comparable customer terms, and margin thresholds — build and own this pre-commitment checklist.

2. Commercial Terms & Contract Quality

• Own the wording and commercial terms in all contract-rate agreements. Continuously improve standard clauses to protect Teleport’s position (e.g. Fuel Surcharge mechanisms, volume commitment definitions, penalty/ramp structures).
• Push best practices on the sales organisation: what a well-structured commitment looks like, how to negotiate volume floors, when to escalate.
• Ensure all necessary commercial information (lanes, surcharges, volume commitments, competitive context) is fully documented before any contract proceeds to approval.

3. Contract Lifecycle & Renewals

• Maintain the master database of all active customer contracts and bespoke rate agreements.
• Proactively trigger the renewal process 30–60 days before expiry. Flag contracts where terms should be renegotiated based on performance data.
• Initiate timely contract updates when market conditions, surcharges, or commercial terms change. Ensure no contract runs on stale terms.

4. Billing Accuracy & Finance Coordination

• Track and coordinate with Finance to ensure every contract is billed exactly as agreed — correct rates, correct surcharges, correct lanes.
• Perform regular spot-check audits: rates live in the Cargo Management System must match the signed contract. Troubleshoot and resolve discrepancies.
• Liaise with the relevant teams to ensure approved rates are accurately uploaded into the CMS.

5. Workflow & Approvals

• Act as the central follow-up point to keep rate proposals moving through the internal approval hierarchy without bottlenecks.
• Verify that all proposed rates align with Teleport’s pricing strategy and margin requirements before final sign-off. Flag deviations immediately.

6. Reporting & Process Improvement

• Provide weekly reporting on contract portfolio status: pending deals, renewal pipeline, penetration rates by lane/customer, margin performance vs. spot.
• Identify process pain points and propose automation or system improvements to reduce manual effort and cycle times.

Qualifications & Skills

• 3–5 years in air cargo, logistics, or freight forwarding — specifically in Pricing, Revenue Management, or Commercial Operations.
• You understand yield, contract structures, and what makes a deal good or bad. Not just data entry — commercial judgment.
• High proficiency in Excel (pivot tables, lookups, modelling). Experience with Cargo Management Systems. Comfort with data.
• Near-obsessive focus on accuracy. One wrong surcharge or missed renewal has real revenue consequences.
• Confident following up with senior stakeholders and sales managers. You keep things moving without being asked.
• Bachelor’s degree in Business, Supply Chain, Logistics, or related field.

Success Metrics

• Growing share of total capacity/revenue under contract vs. spot, by lane and market.
• Days from rate request to system-live. Target: continuous reduction.
• Zero discrepancies between signed contracts and CMS entries / invoiced amounts.
• Percentage of contracts renewed or renegotiated before expiry (target: 100% touched pre-expiry).
• 100% of new contracts pass the lane benchmark and margin assessment before sign-off.
• Measurable reduction in leakage from stale terms, missing surcharges, or incorrect system rates.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We're looking for a Social Commerce Manager for our client, a leading global consumer goods company. Sitting at the intersection of creators, content and commerce, you'll drive growth across emerging platforms, unlock new opportunities, and help redefine how brands engage, influence and convert consumers in today's digital-first world.

Role: 

• Lead the growth and evolution of social commerce channels, developing strategies that drive sustainable GMV growth, improve ROAS, and strengthen affiliate and creator ecosystems.
• Identify, evaluate and pilot emerging commerce opportunities across new platforms and channels through structured test-and-learn initiatives with strategic partners.
• Own social commerce performance frameworks, leveraging data, measurement and reporting to uncover insights, optimize performance and drive business growth.
• Oversee social and influencer ecosystems, including creators, KOLs, MCNs, affiliate networks and agency partners, ensuring effective collaboration and measurable commercial impact.
• Lead end-to-end social campaign planning and execution, partnering with agency teams to deliver audience strategies, campaign deployment, content distribution and performance optimization aligned with brand objectives.
• Drive livestream and video commerce excellence by developing and operationalising performance scorecards that elevate channel effectiveness and commercial outcomes.
• Serve as a trusted advisor on social commerce, creator marketing and platform innovation, bringing forward emerging trends, opportunities and best practices to inform business decisions.
• Lead learning agendas across brands by translating insights into actionable recommendations, scaling successful initiatives and fostering a culture of continuous improvement.
• Build internal capabilities through training, coaching and knowledge-sharing programmes that strengthen social commerce, digital media and analytics expertise across stakeholder groups.
• Influence and engage cross-functional stakeholders through compelling storytelling, strategic recommendations and data-driven insights that support business objectives.
• Ensure all commerce, creator and livestream activities adhere to brand governance, compliance requirements and brand safety standards, safeguarding brand integrity across all touchpoints.

You:

• Bachelor's degree in Marketing, Business, Communications or a related discipline.
• 5+ years of experience in Social Commerce, Influencer Marketing, Digital Media, Performance Marketing or related fields.
• Demonstrated expertise in TikTok Shop and social commerce ecosystems, with a strong understanding of how content, creators and commerce work together to drive growth.
• Strong knowledge of social media platforms, creator economy trends, affiliate marketing models and platform best practices.
• Experience managing creators, influencers, agencies, MCNs, affiliate networks and cross-functional stakeholders.
• Commercially minded with a strong understanding of performance metrics, media optimisation and growth levers.
• Comfortable navigating ambiguity, identifying opportunities and turning insights into action.
• Strong communication, presentation and stakeholder management skills, with the ability to influence audiences at all levels.
• Passion for emerging technologies, digital culture and the evolving social commerce landscape.
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 6 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Role

The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.

This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.

What You'll Do

Main Responsibilities

• Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
• Own end-to-end delivery of the mental health benefits platform across assigned clients
• Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
• Build strong, long-term relationships with senior HR and business stakeholders
• Drive client satisfaction, retention, and expansion opportunities
• Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
• Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
• Identify product enhancement opportunities based on client feedback and insights

Day-to-Day Activities

Client Relationship Management

• Conduct regular client check-ins (weekly, monthly, quarterly)
• Prepare and present QBRs and impact reports
• Respond to client queries, escalations, and operational requests
• Align on programme priorities, campaign calendars, and engagement initiatives
• Manage renewals conversations and identify upsell/cross-sell opportunities

Programme Delivery & Project Management

• Oversee implementation timelines and onboarding processes
• Coordinate webinars, roadshows, campaigns, and engagement initiatives
• Ensure platform configurations, credits, and reporting are accurate
• Track project milestones and manage internal follow-ups
• Ensure service quality standards are maintained across clinical and operational delivery

Strategic Advisory & Consulting

• Develop tailored engagement strategies based on workforce demographics and needs
• Advise clients on mental health trends, utilisation benchmarks, and best practices
• Provide recommendations to improve adoption, communication, and ROI perception
• Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)

Data Analysis & Insights

• Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
• Analyse trends and identify risks or growth opportunities
• Develop insights and narratives to demonstrate programme impact
• Use data to inform renewal and expansion discussions

Cross-Functional Collaboration

• Translate client feedback into clear product and operational requirements
• Work with Product and Engineering on feature enhancements or fixes
• Partner with Marketing on engagement campaigns and communication materials
• Coordinate with Clinical and Delivery Ops for service quality and provider matters
• Support Sales in enterprise pitches, renewals, and expansion proposals

Continuous Improvement & Innovation

• Identify recurring pain points and process inefficiencies
• Contribute to internal playbooks, best practices, and reporting frameworks
• Proactively suggest platform improvements to enhance scalability and client value

Who You Are

• Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
• Atleast 3+ years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
• Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
• Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
• Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
• Familiarity with mental health benefits and/or related industries is a plus.

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow

Role Summary

Own and scale PRISM+’s performance marketing engine across Meta, Google, and emerging channels. You are the growth operator responsible for profitable revenue at scale, balancing spend efficiency, creative velocity, and commercial outcomes.

You will manage a multi-million dollar annual budget, drive incrementality and build a system that sustains PRISM+’s next phase of growth across categories (TVs, appliances, smart home).

1. Revenue & Efficiency

• Own topline revenue contribution from paid channels
• Manage budget allocation across Meta, Google (Search, Shopping, PMAX, Demand Gen)
• Optimize toward MER, contribution margin, and incrementality (not platform-reported ROAS)
• Continuously refine spend vs diminishing returns curves

2. Campaign & Channel Execution

• Architect and run full-funnel campaigns:
• Prospecting (broad, Advantage+/PMAX)
• Retargeting (high-intent + CRM loops)
• Mega sale/event spikes (11.11, BFCM, etc.)
• Drive weekly optimization cadence across all campaigns
• Identify and scale new channels (TikTok, affiliates, marketplaces)

3. Creative-Led Growth

• Partner closely with Creative team to build high-volume testing engine
• Translate performance insights into:
• Winning hooks, formats, angles
• Clear creative briefs (not “make it nicer” feedback)
• Ensure creative refresh velocity keeps pace with spend

4. Data, Attribution & Insights

• Own performance reporting across:
• Platform data (Meta, Google)
• GA4
• Shopify / Salesforce (source of truth)
• Develop clear views on:
• True CAC
• Channel incrementality
• Cross-channel attribution gaps
• Run structured experiments (holdouts, geo tests where possible)

5. Team & Operating System

• Lead and coach 1–2 performance marketers
• Build a weekly operating rhythm:
• Performance reviews
• Testing roadmap
• Budget reallocation decisions
• Establish scalable processes across:
• Campaign launches
• Naming, tracking, QA
• Post-mortems

How Success is Measured

• Revenue growth from paid channels
• Improvement in MER / contribution margin
• Creative testing velocity & hit rate
• Reduction in wasted spend / inefficiencies
• Clear, trusted reporting used by leadership

Who This Role Is For

• You think like an owner, not an operator
• You care about real revenue, not dashboard metrics
• You’re comfortable being accountable for millions in spend and outcomes

• 4–7+ years in performance marketing (DTC or eCommerce preferred)
• Managed >$1M annual ad spend hands-on
• Deep expertise in:
• Meta Ads (Advantage+, creative testing;
• Google (Search, Shopping, PMAX)
• Strong commercial instinct: understands margin, AOV, bundles, promos
• Proven ability to scale spend without killing efficiency

Strong Plus

• Experience in consumer electronics / high consideration products
• Familiarity with Shopee, Lazada, TikTok Shop ecosystems
• Experience with incrementality testing / MMM thinking
• Exposure to creative strategy, not just media buying

Backed by Ant International — a global leader in digital payments, digitization, and financial technology solutions — EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider headquartered in Singapore.

As part of EPOS’ strategic expansion into the Malaysian market, we are growing our Sales team and are currently looking for an experienced Sales Manager to lead, coach, and drive business growth across the market. This role plays a key part in building a high-performing sales culture while helping SMEs accelerate their digital transformation journey through EPOS’ innovative POS solutions.

This is a unique opportunity to join a mission-driven organization dedicated to empowering Small and Medium Enterprises (SMEs) with technology that enables businesses to operate more efficiently, grow confidently, and succeed in the digital economy. If you are passionate about sales leadership, team development, and driving impactful business growth, we’d love to hear from you.

About the Role:

• Lead, manage, and coach the field sales team to achieve merchant acquisition and sales targets in the Malaysia market.
• Drive the full sales process including prospecting, cold calling, closing deals, merchant activation, and ensuring CRM updates are completed accurately.
• Monitor daily, weekly, and monthly sales performance, prepare sales reports, and manage team productivity through data-driven performance tracking.
• Recruit, develop, and build a high-performing sales team through on-ground coaching, shadowing, and performance management.
• Oversee outbound and inbound lead management, improve lead conversion rates, and organize sales campaigns or challenges to accelerate sales performance.
• Collaborate closely with HR, Product, Marketing, and AI teams to support sales strategies, while ensuring accurate merchant data verification in HubSpot for reporting and commission purposes.

• Proven experience in sales leadership, field sales management, or business development.
• 5+ years of sales experience, preferably in field sales, SaaS, fintech, POS, or SME acquisition, with proven team management experience.
• Strong people management, coaching, and performance management skills.
• Experience managing KPI-driven sales environments and CRM systems such as HubSpot.
• Strong analytical and reporting capabilities with a data-driven mindset.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to thrive in a fast-paced and growth-oriented environment.

Summary: Drives new business acquisition, manages and grows existing client relationships within an assigned territory or vertical, and acts as the primary point of contact between the client and the delivery teams to ensure successful service execution and revenue goals are met.

Key Tasks

• Identify, qualify, and close new business opportunities within the assigned portfolio or territory.
• Develop comprehensive account plans focused on retaining current revenue and identifying upsell/cross-sell opportunities.
• Lead contract negotiations and finalize deals in collaboration with legal and finance teams.
• Serve as the client advocate, coordinating internal resources (e.g., technical, delivery) to ensure client satisfaction and project success.
• Maintain accurate and timely sales forecasts and manage all client activities within the CRM system.

• 5-6 Years in B2B solution sales, account management, or business development, preferably within the technology or consulting services sector.

• Proven track record of meeting or exceeding annual sales targets.

Competencies Required

• Business Acumen: Understands market dynamics, client financials, and strategic business drivers.
• Relationship Management: Builds and maintains long-term, trust-based relationships with C-level executives and key stakeholders.
• Communication: Excels in negotiation, presentation delivery, and clear written/verbal client engagement.
• Sales Strategy: Proficient in pipeline management, forecasting, and developing targeted account plans.
• Client Orientation: Prioritizes client success, identifies pain points, and structures solutions that deliver measurable value.
• Attention to Detail: Ensures accuracy in contracts, proposals, and sales documentation.

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Global Fraud Solutions

The team provides decision support solutions to address business objectives in risk prevention and fraud detection. We deliver software solutions and offer client support using our expertise and a client-focused approach.

Senior Agile Project Manager

The Senior Agile Project Manager will provide the governance, delivery discipline, and cross-functional coordination required to execute GFS product modernization program successfully. With deep experience in both Agile and Waterfall methodologies, you will oversee multiple concurrent delivery squads, manage stakeholder reporting, and ensure the program remains on track against committed roadmap milestones. You will play a critical role in standing up delivery governance structures, managing risks, resourcing/vendor oversight activities and procurement processes.

What you will do

• Lead end-to-end program management for the GFS modernization initiative, coordinating across multiple concurrent delivery squads.
• Establish and maintain program governance structures: steering committee reporting, risk registers, issue logs, and decision registers, published to Confluence.
• Work with Product team to ensure sprint planning, sprint reviews, and retrospectives across Agile squads; ensure squad velocity is tracked and impediments are escalated and resolved promptly.
• Apply Project Management rigour for fixed-scope workstreams: milestone planning, dependency mapping, critical path analysis, and formal sign-off gates.
• Manage the program budget, resource planning, and onboarding of new hires and contractors.
• Manage relationships with the executive steering committee, providing concise program status updates, escalations, and budget approvals.
• Coordinate cross-functional dependencies across product, engineering, professional services, InfoSec teams — ensuring blockers are surfaced and resolved.
• Support Product team to maintain the overall Roadmap including Modernization deliveries as living documents, communicating changes clearly to all stakeholders.
• Ensure compliance with InfoSec and regulatory requirements in the finance industry.

Skills we’re looking for

• Extensive experience of project/program management experience, including managing complex technology delivery programs in banking, fintech, or financial crime/fraud detection.
• A certified Agile practitioner (SAFe, CSM, PMI-ACP, or equivalent) with demonstrable experience running multi-squad Agile delivery programs at scale is a major plus.
• Proven experience applying Waterfall and hybrid delivery methodologies for regulated or compliance-driven workstreams, including formal governance gates and audit trails.
• Experience managing programs involving both cloud-hosted/SaaS product delivery and on-premises customer deployments simultaneously.
• Proficiency with Agile tooling: Jira (advanced), Confluence, and program-level tracking tools (MS Project, or equivalent).
• Familiarity with software architecture concepts (microservices, cloud-native, APIs) sufficient to engage credibly with engineering leads and the ARC.
• Experience managing third-party vendor/partner delivery within a blended delivery model (staff augmentation, nearshore/offshore).
• Working knowledge of compliance and security frameworks relevant to banking SaaS: PCI DSS, ISO 27001, SOC 1/2/3, PDPA/GDPR.
• Financial management capability: program budget tracking, resource costing.
• Familiarity with change management and organisational transformation practices relevant to a team undergoing significant modernization.
• Exceptional stakeholder management and communication skills — able to navigate complex organisational dynamics from C-suite to engineering squad level.
• Strong facilitation skills for multi-stakeholder workshops, cross-team planning sessions, and executive steering committees.
• Pragmatic problem solver who can balance delivery pace against governance rigour — knowing when to apply Agile flexibility versus Waterfall discipline.
• High degree of emotional intelligence — able to build trust, manage conflict, and maintain team morale during a challenging multi-year transformation.
• Meticulous organiser with a strong sense of accountability for delivery commitments and milestone adherence.

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.   

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Global Fraud Solutions

The team provides decision support solutions to address business objectives in risk prevention and fraud detection. We deliver software solutions and offer client support using our expertise and a client-focused approach.

Product Manager

Reporting into the Sr. Product Manager, the Product Manager will drive the strategic direction of GBG’s Predator and Instinct fraud detection platforms. With strong product management experience, you will own the roadmap, shape prioritisation decisions and long-range modernization phases, and bridge the gap between customer needs, engineering capabilities, and commercial objectives. You will champion the voice of our banking and fintech customers while navigating the complexities of incremental platform modernization.

What you will do

• Own and maintain the GFS product roadmap across tactical and modernization workstreams,
• Deep understanding of customer needs, pain points, and market trends to influence product decisions and strategy.
• Engage directly with banking and financial services customers to capture pain points, validate priorities and translate these into actionable product requirements.
• Work with Product Owners to lead product discovery and requirements definition for GFS product suite. Work closely with engineering, pre-sales, business development and customer success teams.
• Proficient in data-driven decision making relying on analytics, market research and competitor analysis to guide prioritization and measure success.
• Work with Product leadership team to establish and drive relevant cadences within the Product and Delivery lifecycle such as Product Council/Committee, Roadmap Planning, Prioritization meetings, Business Canvas Development, Release/Sprint Planning, grooming, daily standups, sprint reviews, demo’s, showcases and retrospectives etc.
• Strong experience with AGILE delivery frameworks (Scrum, Kanban)
• Work with PO’s to drive release planning and sprint-level prioritisation working alongside Agile squads, ensuring commitments are realistic and delivery is on track.
• Develop compelling business cases and obtain buy-in from executive stakeholders, including Product Committee and C-suite.
• Monitor market trends in fraud detection, AML, and banking technology to maintain competitive product positioning.
• Collaborate with pre-sales and professional services teams to support deal cycles and manage customer expectation-setting.
• Produce and communicate product updates, release notes, and roadmap communications to internal and external stakeholders.
• Participate in Go to Market activities to support new releases, feature enhancements etc.

Skills we’re looking for

Technical Skills

• Strong experience of product management experience, preferably in fraud detection, AML, financial crime compliance, or broader banking/fintech technology.
• Demonstrated success in owning and scaling product portfolios in a product-led organization.
• Obsessed with customer satisfaction in order to create exceptional product capabilities and User Experiences by understanding and anticipating customer needs.
• Expertise in managing product roadmaps, backlogs, grooming and release planning.
• Familiarity with common Product development and AGILE delivery tools such as Miro, Trello, Jira, Confluence, Figma etc.
• Deep understanding of financial services regulations, data privacy, and security standards (e.g., PCI-DSS, GDPR) across various markets.
• Proficiency with data and product analytics and experimentation tools (e.g., Amplitude, Mixpanel, Optimizely).
• Experienced in navigating complex stakeholder environments, including compliance, legal, and financial operations. Able to negotiate, understand trade-offs and achieve alignment.
• Sufficient technical knowledge in system and data architecture, microservices, API-first approach, security and compliance, performance optimization, technical debt, tooling and frameworks in order to better collaborate with Engineering teams.
• Strong commercial acumen and financial literacy to understand pricing models, customer segmentation strategies, value proposition design, subscription management strategies, business case development and other relevant Product P&L levers.
• Deep understanding of fraud monitoring workflows, transaction risk scoring, and rule engine-based decisioning systems is a major plus.
• Working knowledge of cloud infrastructure concepts (AWS, Azure, GCP) and modern software architecture patterns (microservices, API-first, event-driven design).
• Thrives in a fast-paced and high-growth environment.

Interpersonal Skills

• Exceptional stakeholder management skills — able to influence and align across engineering, sales, customer success, and executive leadership.
• Strong written and verbal communication with the ability to translate complex technical concepts for non-technical audiences and vice versa.
• Customer-centric mindset with a track record of leveraging customer insights to drive product decisions.
• Comfortable operating with ambiguity in a fast-paced, transformational environment.
• Collaborative and inclusive approach, valuing diverse perspectives across global teams.
• High attention to detail with strong analytical thinking and data-driven decision making.
• Self-starter who can independently drive workstreams while remaining responsive to shifting priorities.

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.   

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Commercial Strategy Development:

• Effectively execute established commercial strategies to achieve revenue targets and market penetration goals.
• Establish, document, and standardize operational workflows to ensure the sales team operate efficiently, minimize errors, and scale smoothly. 
• Analyze market trends, competitor activities, and customer needs to identify opportunities for growth.

Client Relationship Management:

• Build and maintain strong relationships with key clients, freight forwarders, and industry partners.
• Engage with clients to understand their needs and deliver tailored solutions, act as the primary point of contact for client troubleshooting and custom operational solutions. 

Sales and Freighter Management:

• Oversee sales activities  to achieve and exceed sales targets through proactive business development efforts.
• Monitor real-time market pricing dynamics and competitor rates. Prepare pricing proposals and recommend rate adjustments to the Manager based on operational costs and sudden market shifts. 
• Monitor and analyze forecasts and capacity allocations across freighters, passenger flights, and third-party providers, ensuring data accuracy and optimal load factor management.

Performance Analysis:

• Manage the data pipeline for sales performance and customer feedback for strategic decisions.
• Prepare and present reports with weekly/monthly performance metrics into actionable reports for the Manager, highlighting variances against targets. 

Collaboration and Coordination:

• Serve as the central operational bridge between sales, operations, and third-party freighter providers to ensure seamless booking-to-delivery workflows. 

Team Leadership:

• Conduct training and development programs to enhance the skills and effectiveness of the sales team.
• Coordinate the daily tasks of the junior sales executives. Assist in coaching sales techniques and operational logistics.

Qualifications & Experience

These are minimum-requirement skills and a ‘must-have’ for the role:

• Strong and proven understanding and network of the local and crossborder cargo air-freight landscape
• Analytical mindset with the ability to translate data into commercial decisions
• Demonstrated experience in a senior executive or assistant manager role with the ability to guide junior staff and manage cross-functional projects. 
• Bachelor’s degree in Business, Logistics, or related field.
• 3-5 years of business development experience, with at least 3 years in air cargo logistics or freight forwarding.
• Proven track record of achieving revenue growth and closing deals.
• Proven experience in designing workflows, writing SOPs, or structuring business processes.

PERSONAL ATTRIBUTES

• Strategic, commercially driven, and results-oriented
• Resilient and adaptable in a fast-paced, high-pressure environment
• High integrity and professionalism when handling sensitive commercial information

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!