ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Be responsible for Wafer sort equipment day to day line sustaining, prober card maintenance ,PM and conversion.
• Able to hands on and provide systematic problem analysis.
• Ability to troubleshoot, analyze complex problems and 5 why analysis.
• Be available for overtime work when needed.
• Experience in PM and major down troubleshooting.
• Responsible to liaise with process engineering team for low yield triggering.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

Summary
The Senior Executive, Cost Management plays a vital support role in maintaining financial discipline and operational profitability across the Freighter portfolio and Third-Party (3P) business segments.

This role is responsible for executing day-to-day financial routines, maintaining visibility on cost performance, minimizing cost leakages, improving P&L predictability, and ensuring robust governance to support informed commercial decision-making.

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Key Responsibilities

• Cost Management & Analysis
• Execute the standardized processes for capturing and analyzing operational costs, including fuel, handling, navigation, leasing, chartering, and interline costs.
• Conduct regular variance analysis to identify cost leakages, inefficiencies, and opportunities for margin improvement.
• Maintaining full cost and P&L mapping for both Freighter operations and the Third-Party (3P) business.
• Evaluate cost structures and margin performance of 3P and Freighter operations to support commercial reviews.
• Coordinate with Sales, Network Planning, Revenue Management, and Operations to align pricing strategies with commercial objectives.
• Analyze market trends and internal data to identify cost-saving opportunities and risks.
• Budgeting, Forecasting & Reporting
• Assist in the preparation of Freighter and 3P forecasting to feed into the broader Financial Planning & Analysis (FP&A) processes.
• Maintain dashboards and templates for tracking costs and analyzing budget-to-actual variance.
• Ensure clear and consistent cost reporting is available for the Freighter and 3P business lines to drive accurate cost ingestion for cargo and solutions businesses.
• Provide data-driven insights to improve the visibility of route, capacity type, and partner profitability.
• Governance & Financial Operations
• Manage the periodic invoice and cost review process, collaborating with Finance, Operations, and Commercial teams to ensure accuracy.
• Support Finance in ensuring accurate monthly accruals, revenue recognition, and cost allocation specific to freighter and 3P operations.
• Assist in the development of Standard Operating Procedures (SOPs) for cost control and governance.
• Support the evaluation of commercial agreements to propose improvements in contract structures and commercial terms.
• Support process improvements, automation, and digital initiatives related to pricing and cost management.

Qualifications & Requirements

• Bachelor’s degree in Finance, Business, Economics, Aviation Management, Supply Chain, or a related field.
• Minimum 3–5 years of experience in cost management, pricing, revenue management, financial analysis, or commercial finance, preferably within the airline, air cargo, or logistics industry.
• Experience with budgeting, forecasting, and handling large datasets is essential.

Skills & Competencies

• Strong analytical and numerical skills with attention to detail.
• Good commercial judgment and structured problem-solving ability.
• Effective communication and stakeholder management skills.
• Ability to work independently while managing multiple priorities.
• Advanced proficiency in Excel, Google Sheets, SQL, and data analysis tools.
• Familiarity with airline cost structures (fuel, handling, landing fees, etc.) is highly advantageous.
• Ability to interpret financial data and translate it into actionable operational insights.

Personal Attributes

• Commercially minded with a proactive and collaborative approach.
• Comfortable working in a fast-paced, deadline-driven environment typical of a startup/logistics company.
• Willingness to learn and adapt to evolving market and network dynamics.

The Opportunity

We are seeking a motivated, dynamic Accounts Executive (Accounts Receivable - AR), SSC to join our team. If you are passionate about finance, possess a keen eye for detail, and are ready to kickstart your career in a supportive environment, we want to hear from you.

In this role you will be responsible for:

• AR:  To prepare the month ageing report, bad debts provision and DSO / AP.  To process vendor invoices, communicate with Interco parties

The ideal candidate will possess:

• Minimum Diploma/Degree holder in related field
• Bachelor's Degree, Post Graduate Diploma, Professional Degree, Finance/Accountancy or equivalent
• At least 1 to 2 years’ experience in AR
• Excellent spoken and written English & Mandarin
• Good IT knowledge with advance excel skills will be an added advantage
• Team player, proactive, good attitude, able to work independently and efficiently, meticulous, analytical and able to work under tight deadline

Highly Desirable:

• Excellent attention to detail
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English, Mandarin and Korean / Thai able to converse in decent clear communication

Company Overview

Rapsodo is a global leader in sports analytics technology, helping athletes and coaches unlock performance through data. As we continue expanding across international markets, we’re looking for a versatile marketing professional to support regional growth and execution.

Role Purpose

We are seeking a proactive and adaptable Marketing Specialist to support a wide range of marketing initiatives across Rapsodo’s International Markets. This is a hands-on, generalist role that spans campaign execution, content coordination, creative support, and operational marketing.

You’ll work closely with the Senior Marketing Manager to bring campaigns to life, ensure smooth coordination across projects, and contribute to building Rapsodo’s presence across the globe.

Key Responsibilities

1. Campaign Execution & Coordination

• Support end-to-end execution of regional marketing campaigns across digital, social, email, and offline channels
• Coordinate timelines, assets, and stakeholders to ensure campaigns launch smoothly
• Assist in adapting and localizing global campaigns for regional markets

2. Content & Creative Support

• Collaborate on the development of marketing content including social media, email, and promotional materials
• Brief and coordinate with designers or external vendors when needed
• Assist with light content creation (copywriting, captions, basic visuals using tools like Canva)

3. Events & Activations

• Support planning and execution of events, trade shows, and grassroots activations
• Manage logistics, vendors, and on-ground coordination where required
• Assist in post-event reporting and follow-ups

4. Partnerships & Community

• Help coordinate influencer, ambassador, and partner initiatives
• Support outreach, communication, and content collaboration

5. Marketing Operations & Reporting

• Maintain marketing calendars, trackers, and asset libraries
• Assist in tracking campaign performance and compiling reports
• Conduct basic market and competitor research

6. Cross-functional Collaboration

• Work closely with global marketing, sales, and product teams to align messaging and execution
• Provide day-to-day support to the Senior Marketing Manager across multiple initiatives

Role Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or related field
• 1-3 years of relevant marketing experience in a generalist or execution-focused role
• Strong organizational and project coordination skills
• Comfortable managing multiple projects simultaneously
• Good understanding of digital marketing
• Strong written and verbal communication skills in English (additional regional languages are a plus)
• Proficiency in Google Workspace / Microsoft Office
• Familiarity with basic design tools

What We’re Looking For

• A “doer” who can execute
• Highly organized with strong attention to detail
• Comfortable working across different types of marketing work (campaigns, content, events, ops)
• Proactive, resourceful, and adaptable in a fast-paced environment
• Team player with a collaborative mindset
• Interest in sports, technology, or performance analytics is a plus

• Safely operate Filling & Packing machine (robot arm) for our amazing coffee products
• Perform quality checking whilst operating machineries

• To promote and sell food testing business of Health & Nutrition (H&N)
• To ensure that all customer enquiries are followed up and closed successfully with the ultimate goal of achieving monthly sales target/KPI set.
• To cross-sell related H&N testing, inspection and certification as appropriate.
• Receive, making call and follow-up on all in-bound and outbound calls enquiries for food testing prospects.
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the H&N business line.
• To prepare, arrange and co-ordinate related sample collection, customer visits, meetings, trainings, seminars and etc.as necessary.
• Process signed quotation/proposals and contract creation in LIMS.
• Conduct work as per relevant SGS global and local procedures.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior any improvement for further excellence of the services offered.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Responsible to audit line per IPQC Checklist and Work Instruction, compile & analyze IPQC audit results weekly and drive for compliances.
• Responsible to conduct buy off during conversion for items like component traceability, feeder, profile etc.
• Responsible in monitoring the process control in place for critical process.
• To participate in and monitor NPI activities (including tape board buy off).
• Monitor QA Line Stop activity daily and follow up and verify on effectiveness of corrective Action/closure.
• Responsible to perform testing and troubleshooting of circuits, components, instruments and mechanical assemblies. Managing Ongoing Reliability Test (ORT) and Outgoing Quality Assurance (OQA) inventory.
• Responsible for Quality Engineering support which include reviewing WO status, establish process control, review all quality incidents, train operators on required quality process, drive for 6S.
• To compile weekly report for internal and customer review.
• Raise quality alert for line awareness when comes to line excursion or customer feedback
• Other task assigned by superior.

At Cariflex, we specialize in developing, manufacturing and markets specialty polymers and its latex that bring remarkable value and improve lives worldwide. We are on the lookout for a Chemistry Laboratory Technician to support and collaborate with Scientists and and researchers to support ongoing projects. He / She is precise, compliant to given instructions and able to adhere to safety protocols.

• Perform laboratory tests to produce reliable and precise data for scientific investigations.

• Prepare laboratory samples/specimens for testing and conduct prescribed experiments accurately.
• Operate and maintain laboratory equipment and instruments.
• Maintain accurate records of experiments, observations, and results.
• Ensure compliance with laboratory safety procedures and regulatory guidelines.
• Assist in the development of new testing methods and protocols.
• Order and maintain inventory of laboratory supplies and chemicals.
• Collaborate with scientists and researchers to support ongoing studies.

• SPM/STPM Science Stream or Diploma in Science preferably Chemistry
• Ability to speak Bahasa Malaysia and English
• Meticulous, discipline and observant

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

• ESSENTIAL DUTIES AND RESPONSIBILITIES:

  · Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

  · Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

  · Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

  · Perform product conversions on test equipment to support various production requirements.

  · Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

  · Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

  · Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

  · Perform equipment checklists in accordance with standard operating procedures.

  · Assist engineers with daily tasks and contribute to special projects as required.

  · Ensure compliance with ISO standards and documentation practices.

  · Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

We are looking for a treasury executive to join our Malaysia Finance Team.

Key Responsibilities

●       Execute daily fund settlement activities, including processing payables, employee expense reimbursements, and internal fund transfers with accuracy and timeliness.

●       Monitor daily cash balances across bank accounts to ensure the company has enough liquidity to meet obligations

●       Establish and maintain an efficient account structure to support evolving business needs, ensuring all signatory authorities align with company compliance policies and internal control standards.

●       Handle bank account operations, including opening/closing accounts

●       Support system integration initiatives, including host-to-host connectivity setup and maintenance, when required.

●       Maintain accurate and up-to-date financial records, ensuring proper documentation is retained for all transactions.

●       Respond promptly and professionally to inquiries related to accounts and payables from internal and external stakeholders.

●       Assist in annual audits by preparing required documentation, coordinating with auditors, and collaborating across departments to resolve discrepancies and fulfill audit requests.

●       Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (preferred).

●       1-2 years of relevant experience in cashiering, treasury operations, accounting, or financial administration.

●       Strong attention to detail with excellent organizational abilities.

●       Proficient in Microsoft Excel and comfortable working with large datasets.

●       Solid understanding of financial regulations and payment systems.

●       Excellent verbal and written communication skills.

●       Fluent in both Mandarin and English (spoken and written).

About Crown:

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at Crown Equipment Corporation | Malaysia | Material Handling.

About the role:

Crown Equipment Sdn. Bhd. is seeking a highly motivated and results-driven individual to join our team as a Territory Executive. In this role, you will be responsible for driving sales and enhancing customer satisfaction within a designated territory in Malaysia. As a key player in our organization, you will leverage your understanding of the market dynamics to develop and implement effective sales strategies that align with our company's objectives.

Your role will involve identifying potential customers, conducting product demonstrations, and providing tailored solutions to meet their needs. You will work closely with cross-functional teams to ensure seamless service delivery and customer experience. The ideal candidate will exhibit strong communication skills, have a passion for customer engagement, and possess a deep understanding of our product offerings.

Crown Equipment Sdn. Bhd. values innovation, teamwork, and accountability, and we are looking for someone who can embody these values while striving for excellence in all endeavors. If you are a proactive and ambitious professional seeking to make a significant impact in your career, we invite you to apply and become a part of our dynamic team that is committed to delivering exceptional value to our customers.

3 best things about the role:

• Be part of a Company that is a leading innovator in a world-class forklift and material handling equipment
• Work for a Company that values good people, with a culture of developing employees and promoting within
• Have opportunities for recognition and appreciation

Responsibilities

• Develop and execute strategic sales plans to achieve revenue targets in the assigned territory.
• Identify and cultivate relationships with potential customers and key stakeholders to drive sales growth.
• Conduct product demonstrations and presentations to showcase the features and benefits of our equipment.
• Analyze market trends and competitor activities to inform sales strategies and market positioning.
• Collaborate with the marketing team to create targeted campaigns and promotional activities.
• Provide post-sale support to customers to ensure satisfaction and encourage repeat business.
• Maintain accurate records of sales activities, customer interactions, and forecasts in our CRM system.

• Diploma or Bachelor's degree in Business, Marketing, or related field.
• Minimum of 2 years of sales experience in a similar industry or role.
• Strong understanding of sales principles and customer relationship management.
• Excellent communication and interpersonal skills for effective customer engagement.
• Proficiency in using CRM software and AS400.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical skills and attention to detail to track sales performance and market trends.

Job description

We are looking for a qualified Operation Executive. You will be responsible for supporting various operational functions within the startup environment. This includes assisting with day-to-day tasks. The Operations Executive will work closely with various teams within the startup, gaining exposure to different team and gaining valuable work experience.

What you’ll need to bring to the team

• Be responsible and reliable; maintain confidentiality; and exhibit integrity, a high level of attention to detail, and a strong commitment to deliver data quality in a timely and accurately manner.
• You should be willing to challenge when appropriate and drive activity within the business areas.
• General operational support includes order fulfilment and delivery, liaising and coordinating with data vendors and clients on order delivery, data entry and updates, operation administrative tasks.
• Managing and monitor daily operations to ensure delivery deadlines are met while maintaining quality control standards.
• Supervise and coach team members from time to time to ensure smooth of operation process and achieve target sets
• Review regularly on operational efficiency and internal process improvement
• Ability to communicate effectively with different internal stakeholders to resolve issues.
• Responsible for deploying and applying all company policies, procedures and standards.
• Produce monthly tracking report and monitor team performance - Work independently and contribute to team effort by accomplishing related results as needed
• Ensure an effective and efficient system of internal control is always in place.

Job description

Cultivating solid relationships with clients through the provision of exceptional after-sales service.
Creating a positive onboarding experience for new clients.
Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
Provide training and overall guidance to enable clients to fully utilize product features and benefits.
Foster strategic client relationship for Non-FI customers & deliver against financial KPI, for customer retention and cross selling of company’s products and services
Regularly communicate with clients to provide updates and gather feedback. And provide regular feedback to management regarding customer comments and feedback on our products and services.
Address client concerns and provide timely solutions.
Handle daily incoming and outgoing customer calls and email.
Keep detailed records of customer interactions and transactions, including inquiries, complaints, comments, and actions taken.
Ensure compliance with all company policies, procedures, and standards.
Perform and achieve assigned KPIs.
Contribute to team efforts by accomplishing related results as needed.

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.   

 RESPONSIBILITIES  

• Summarize data in tables, charts, and graphs  
• Analyze and interpret sales data 
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations  
• Review data for errors and inconsistencies  
• Use internal tools and data sources  
• Independently discusses analysis design to best answer client questions with CBP/client  
• Discuss design and calculate the Quantified Business Opportunity  
• Drive time/cost-effectiveness on the project  
• Support meeting the COE objectives as a whole  
• Inspire peers and co-workers