職責

• 協調和監控專案進度
• 與客戶、供應商和內部團隊聯絡
• 準備專案文件和報告
• 確保專案按時完成
• 按要求參加會議和現場考察
• 負責專案管理和後續工作
• 支援整體專案規劃和執行

要求

• 商業、工程、專案管理或相關領域的文憑/學位
• 至少2-3年工作經驗
• 良好的溝通協調能力
• 能夠同時處理多項任務並獨立工作
• 精通微軟辦公室軟體
• 認真負責，注重細節

好處

• 僱員公積金及社險
• 年假和醫療福利
• 績效獎金
• 職涯發展機會

職位描述：

• 與所有顧問、承包商、供應商和地方當局聯絡和協調。
• 監督工程進度，確保依照核准的規範、品質和進度要求及時完成施工工程。
• 全面負責專案部門；提供必要的技術支援、行動計畫和建議，以確保專案順利實施。
• 與所有顧問密切合作，制定招標和施工圖。
• 組織並監控開發過程各階段的提交狀態。
• 解決設計/施工現場的限制和問題。
• 確保按時取得合規和完成證書（CCC）。
• 檢查所有圖紙，確保圖紙協調良好，並滿足開發商的要求。
• 帶領品質保證/品質控制團隊處理房屋交付給業主後的缺陷工作。

要求：

• 能夠獨立工作
• 至少5年土木工程（結構設計）經驗
• 應徵者必須至少擁有建築/建築工程/土木工程/專案管理/專案開發專業的文憑/學位）
• 精通英語和馬來語（書面和口語）者優先考慮。
• 精通微軟辦公室軟體和AutoCAD
• 工作地點位於大山腳

福利待遇

• 佣金和獎金
• 津貼（旅遊、交通等）
• 團隊活動
• 個人休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

Responsibilities:

• Act as the point of contact between the manager and internal/external clients.
• Screen and direct phone calls and distribute correspondence.
• Handle requests and queries appropriately.
• Manage diary and schedule meetings and appointments.
• Make travel arrangements.
• Take dictation and minutes.
• Source office supplies.
• Produce reports, presentations and briefs.
• Devise and maintain office filing system.

• Requirements: Proven work experience as a personal assistant.
• Knowledge of office management systems and procedures.
• MS Office and English proficiency.
• Excellent organisational and time management skills.
• Up-to-date with latest office gadgets and applications.
• Ability to multitask and prioritize daily workload.
• Excellent verbal and written communications skills.
• Discretion and confidentiality.
• At least a High School diploma.
• Possess at least a Diploma or higher in Business Studies or certification would be considered an advantage.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave

職責：

• 確保項目按時、按預算、按規格完成。
• 與採購員聯絡，推進採購流程，包括詢價、採購申請、採購訂單跟踪，以滿足專案時間表要求。
• 與客戶/設計師/顧問/承包商一起規劃、協調和編制工程設計工作。
• 工程圖繪製。
• 透過適當的測試方法評估產品性能。
• 透過對成品進行測試，確保系統和產品品質。
• 透過收集、分析和總結資訊及趨勢，編制產品報告。

• 要求：
• 必須擁有工程領域或相關專業的文憑/學士學位或同等學歷。
• 具備優秀的電腦應用能力和設計和視覺化軟體（AutoCad 和 Microsoft Office）知識。
• 具備暖通空調相關工作經驗者優先考慮。
• 語言能力強，英語和馬來語書面及口語表達能力俱佳。
• 積極主動、樂於學習、勤奮努力、以結果為導向，並具備團隊合作精神。
• 良好的溝通和人際交往能力。
• 能夠獨立工作。
• 需要時願意出差。
• 我們將提供培訓。
• 歡迎應屆畢業生申請。

福利待遇

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 公司旅行
• 醫療保險
• 個人發展機會
• 有薪培訓和發展

職責：

• 作為經理與內部/外部客戶之間的聯絡人。
• 篩選和轉接電話，分發信件。
• 妥善處理請求和查詢。
• 管理日程安排，安排會議和約會。
• 安排行程。
• 聽寫並記錄會議紀錄。
• 採購辦公用品。
• 撰寫報告、簡報和簡報。
• 設計並維護辦公室文件系統。

• 要求：具備擔任私人助理的實際工作經驗。
• 熟悉辦公室管理系統和流程。
• 熟練微軟辦公軟體和英語。
• 優秀的組織能力和時間管理能力。
• 掌握最新的辦公設備和應用程式。
• 能夠同時處理多項任務並合理安排日常工作優先順序。
• 優秀的口頭和書面溝通能力。
• 謹慎保密。
• 至少要有高中畢業文憑。
• 擁有商業研究相關專業的文憑或更高學歷，或持有相關證書者優先考慮。

福利待遇

• 津貼（旅費、交通費等）
• 醫療保險
• 個人休假

專案規劃與協調：

*制定和管理詳細的專案進度計劃，確保按時完成里程碑。

*與建築師、工程師、承包商和客戶合作，確定專案範圍、目標和交付成果。

*審核專案藍圖、圖面和規範，確保所有工作均依要求標準執行。

*識別專案風險並制定緩解策略。

預算和成本管理：

*編制和管理專案預算，包括成本追蹤和報告。

*透過管理變更訂單和處理任何成本超支，確保所有成本都控制在既定預算範圍內。

*負責合約談判及材料及服務採購管理。

團隊管理：

*領導和監督施工團隊、分包商和供應商。

*定期召開團隊會議，討論專案進度，解決問題，並確保與專案目標保持一致。

*監控和管理績效、生產力和資源分配，以確保專案按時完成。

品質控制與合規性：

*確保所有施工活動均符合安全法規、品質標準和法律要求。

*定期進行現場檢查，以監控施工進度和品質。

*確保遵守所有地方、州和聯邦法規以及行業標準和規範。

風險管理與問題解決：

*主動識別專案潛在風險並制定應急計劃。

*及時有效地處理和解決現場出現的任何問題、延誤或衝突。

*根據需要調解承包商、分包商和客戶之間的糾紛，以解決爭議。

* 建築管理、土木工程、建築或相關領域的學士學位。

*願意搬遷

福利待遇

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 定期團隊活動
• 個人休假
• 開放文化
• 個人發展機會

About the Role

We are seeking a Marketing Executive who is passionate about sustainability and creative storytelling. In this role, you will drive our content and digital marketing efforts to build a strong online presence and thought leadership position within the sustainability and circular economy landscape.

You will serve as the curator of our content library, creating engaging materials that help customers and stakeholders understand sustainability and the role they can play in achieving a circular future. Occasionally, you will also participate in physical events such as tradeshows, expos, seminars, and CSR activities.

Key Responsibilities

1. Content Creation

• Lead the creation and curation of Nuplas Solutions’ content library.
• Develop engaging and informative content such as videos (short & long form), infographics, website copy, press releases, and opinion pieces.
• Maintain a consistent brand voice and personality across all materials.
• Participate in industry events, develop relationships, and conduct interviews with thought leaders to gather insights.
• Align all content initiatives with the goal of positioning Nuplas Solutions and the Lean Giap Group as industry leaders in sustainability and circular economy solutions.

2. Social Media Management & Community Building

• Manage company social media platforms and stay updated on current trends and technologies.
• Understand online user behavior to create engaging, shareable content.
• Drive community engagement and strengthen online interactions.
• Prepare performance reports and insights for each social media platform.
• Develop and execute strategies to enhance audience growth and brand engagement.

3. Digital Marketing

• Support digital marketing efforts including ad campaigns, SEO optimization, website updates, and analytics tracking.
• Strengthen the brand’s visibility in search results related to sustainability and circular economy.
• Work to expand content reach beyond social media through effective digital strategies.

4. Branding Strategy

• Collaborate with the larger Lean Giap Group marketing team on brand-building initiatives.
• Coordinate with different business divisions to strengthen brand positioning through both online and offline activities.

Key Competencies & Work Approach

• Collaborative: Open and articulate in sharing ideas, and actively contributes to brainstorming sessions.
• Receptive: Able to accept constructive feedback while confidently presenting alternative solutions.
• Organized: Works well within deadlines and manages multiple priorities effectively.
• Resilient: Performs well under pressure while maintaining a positive attitude.
• Detail-Oriented: Pays close attention to task requirements and quality, ensuring accurate execution.

Qualifications & Skills

• 3 years of experience in social media management, video production, or content creation.
• Fresh graduates are also encouraged to apply.
• Strong understanding of both traditional and digital media platforms.
• Knowledge or interest in sustainability-related fields (energy, materials, carbon, technology) is a plus — sustainability training will be provided for successful candidates.
• Experience managing or collaborating with digital marketing/media agencies or online influencers is advantageous.
• Experience conducting interviews or moderating seminars will be highly valued.
• Comfortable working with digital marketing metrics (CTR, TOV, LTV, CPM, ROAS, SERP, FYP, etc.).
• Basic ability to film and edit simple videos for social media.
• Familiarity with Google Analytics is an added advantage.
• Strong ability to tell stories using data, providing clear and concise insights to support strategic marketing plans.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Requirements:

• Proven working experience in construction management.
• Advanced knowledge of construction management processes, means and methods.
• Thorough knowledge of building products, construction details and relevant rules, regulations and quality standards.
• Familiarity of all facets of the construction process.
• Understanding with construction management software packages.
• Ability to plan and see the 'big picture'.
• Competent in conflict and crisis management.
• Strong leadership and human resources management skills.
• Good time and project management skills.

Responsibilities:

• Oversee and direct construction projects from conception to completion.
• Review the project in-depth to schedule deliverables and estimate costs.
• Manage all onsite and offsite constructions to monitor compliance with building and safety regulations.
• Coordinate and direct construction workers and subcontractors.
• Select tools, materials and equipment and track inventory.
• Meet contractual conditions of performance.
• Review the work progress on daily basis.
• Compile internal and external reports pertaining to job status.
• Plan ahead to prevent problems and resolve any emerging ones.
• Obtain permits and licences.
• Analyse, manage and mitigate risks.
• Ensure quality construction standards and the use of proper construction techniques.

Perks & Benefits

• Employee equity
• Central location
• Open culture

We are a growing direct sales company looking for a passionate and driven Marketing Exe/ Business Development Exe to join our team. If you enjoy meeting people, presenting ideas, and driving business growth, we would love to hear from you!

Key Responsibilities:

• Plan, develop, and execute marketing strategies for the company

• Deliver engaging marketing plan presentations and product-related talks

• Organize and manage marketing events and activities

• Conduct online presentations and training sessions via Zoom

• Support and share responsibilities within the marketing department

• Handle and support overseas market development initiatives

• Manage members’ enquiries and provide timely, professional support

• Build strong relationships with members, understand their environment, and actively engage with them to identify business opportunities

• Develop and expand networking plans to drive business growth and performance

Requirements:

• Experience in marketing or business development (direct sales experience is an advantage)

• Strong presentation and communication skills

• Comfortable speaking in public and conducting online sessions

• Outgoing, extroverted, and enjoys meeting people

• Results-driven with a proactive attitude

• Able to communicate effectively with people at all levels

If you are ambitious, energetic, and ready to take your career to the next level, we invite you to join us and grow together!

Perks & Benefits

• Open culture
• Personal development opportunities

What We Offer:

• Opportunity to grow with a dynamic and expanding company

• Career advancement opportunities

• Supportive and energetic team environment

我們是一家快速發展的直銷公司，正在尋找一位充滿熱情、積極進取的行銷/業務拓展主管加入我們的團隊。如果您喜歡與人交流、表達想法並推動業務成長，我們非常期待您的加入！

主要職責：

• 為公司製定、開發和執行行銷策略

• 進行引人入勝的行銷計劃演示和產品相關演講

• 組織和管理行銷活動

• 透過 Zoom 進行線上示範和培訓課程

• 支持並分擔行銷部門的職責

• 負責並支持海外市場拓展計劃

• 管理會員諮詢並提供及時、專業的支持

• 與會員建立牢固的關係，了解他們的環境，並積極與他們互動，以發現商機。

• 制定並拓展人脈網絡計劃，以推動業務成長和績效提升

要求：

• 具備行銷或業務拓展經驗（有直銷經驗者佳）

• 優秀的演講和溝通能力

• 能夠自如地進行公開演講並主持線上會議

個性外向，喜歡認識人

• 結果導向，積極主動

• 能與各層級人員進行有效溝通

如果您雄心勃勃、精力充沛，並準備好將您的職業生涯提升到一個新的水平，我們誠摯邀請您加入我們，共同成長！

福利待遇

• 開放文化
• 個人發展機會

我們提供的服務：

• 有機會與一家充滿活力且不斷成長的公司共同成長

• 職涯晉升機會

• 充滿支持與活力的團隊環境

Requirements:

• Proven working experience in construction management.
• Advanced knowledge of construction management processes, means and methods.
• Thorough knowledge of building products, construction details and relevant rules, regulations and quality standards.
• Familiarity of all facets of the construction process.
• Understanding with construction management software packages.
• Ability to plan and see the 'big picture'.
• Competent in conflict and crisis management.
• Strong leadership and human resources management skills.
• Good time and project management skills.

Responsibilities:

• Oversee and direct construction projects from conception to completion.
• Review the project in-depth to schedule deliverables and estimate costs.
• Manage all onsite and offsite constructions to monitor compliance with building and safety regulations.
• Coordinate and direct construction workers and subcontractors.
• Select tools, materials and equipment and track inventory.
• Meet contractual conditions of performance.
• Review the work progress on daily basis.
• Compile internal and external reports pertaining to job status.
• Plan ahead to prevent problems and resolve any emerging ones.
• Obtain permits and licences.
• Analyse, manage and mitigate risks.
• Ensure quality construction standards and the use of proper construction techniques.

Perks & Benefits

• Employee equity
• Central location
• Open culture

Role Overview:

The lead is responsible for leading demand forecasting and capacity planning to ensure optimal staffing strategies that support service level targets across all channels.

This role supervises the WFM analyst team, governs the forecasting methodology, and oversees workforce planning deliverables, enabling the WFM Manager to focus on strategic initiatives, stakeholder management, and long-term workforce optimization.

Job Responsibilities:

Forecasting & Capacity Planning

• Lead the development and governance of short-term and mid-term demand forecasts across all service channels (calls, email, chat, etc.).
• Translate forecasted demand into FTE requirements using workforce planning methodologies.
• Develop capacity planning models to determine staffing requirements, resource allocation, and service level feasibility.
• Support annual headcount planning, manpower budgeting, and hiring projections in collaboration with Operations and HR.
• Ensure forecast assumptions, methodology, and planning parameters are consistently applied and documented.

Scheduling Governance & Resource Optimization

• Oversee workforce scheduling frameworks to ensure coverage aligns with forecasted demand and capacity plans.
• Ensure scheduling strategies are aligned with staffing plans, shrinkage assumptions, and operational constraints.
• Guide analysts in implementing strategies to optimise service-level performance and workforce utilization.
• Monitor staffing allocation across functions and channels to support cross-function resource optimisation when required

WFM Team Leadership

• Supervise and guide WFM analysts responsible for forecasting support, scheduling execution, and reporting.
• Review analysts’ outputs, including forecast models, staffing plans, and operational reports.
• Establish structured workflows, ownership, and deliverable timelines within the WFM team.
• Provide coaching to develop analytical and workforce planning capabilities across the team.

WFM Performance Monitoring & Reporting

• Monitor key workforce planning metrics such as Service Level, Forecast Accuracy, Shrinkage, Occupancy, and Staffing Utilization.
• Provide structured insights and analysis to support operational decision-making.
• Maintain reporting frameworks and dashboards (Excel / Power BI) to ensure visibility of workforce performance.

Requirements & Qualifications

• 6-8 years of experience in Workforce Management, Capacity Planning, or Contact Center Operations.
• Minimum 2 years of team leadership or supervisory experience in WFM or operations analytics.
• Strong understanding of contact center forecasting methodologies and capacity planning models.
• Advanced skills in Excel, data analysis, and reporting tools (e.g., Power BI), with working knowledge of DAX and SQL.
• Strong analytical thinking and attention to detail.
• Good communication skills and ability to work collaboratively in a team setting.
• Self-motivated and eager to learn new tools and techniques.
• Able to manage multiple tasks and deadlines independently.
• Comfortable working with large data sets and resolving data inconsistencies.
• Open to Malaysians only

Competencies

• Strong analytical thinking and structured problem-solving ability.
• Ability to translate operational data into workforce planning decisions.
• Strong stakeholder management and communication skills.
• Leadership capability to manage analyst teams and drive operational discipline.

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance

職位概述：

該負責人負責領導需求預測和產能規劃，以確保最佳的人員配備策略，從而支援所有管道的服務水準目標。

該職位負責監督 WFM 分析師團隊，管理預測方法，並監督勞動力規劃交付成果，使 WFM 經理能夠專注於策略性舉措、利害關係人管理和長期勞動力優化。

工作職責：

預測與產能規劃

• 領導制定和管理所有服務管道（電話、電子郵件、聊天等）的短期和中期需求預測。
• 運用勞動力規劃方法，將預測需求轉化為全職員工（FTE）需求。
• 建立產能規劃模型，以確定人員配備需求、資源分配和服務水準可行性。
• 與營運和人力資源部門合作，支援年度人員編制計劃、人力預算和招聘預測。
• 確保預測假設、方法和規劃參數一致地應用並記錄在案。

調度治理與資源優化

• 監督員工排班框架，確保人員配備與預測的需求和產能計畫相符。
• 確保排班策略與人員配備計畫、人員縮減假設和營運限制一致。
• 指導分析師實施優化服務水準績效和勞動力利用率的策略。
• 監控各職能部門及通路的人員配置狀況，以便在需要時支援跨職能資源最佳化。

WFM團隊領導

• 監督和指導負責預測支援、調度執行和報告的 WFM 分析師。
• 審查分析師的成果，包括預測模型、人員配置計畫和營運報告。
• 在勞動力管理團隊內部建立結構化的工作流程、責任歸屬和交付時間表。
• 為團隊提供指導，以提升其分析能力和人力資源規劃能力。

WFM績效監控與報告

• 監控關鍵的人力資源規劃指標，例如服務水準、預測準確率、人員流失率、入住率和人員利用率。
• 提供結構化的見解和分析，以支援營運決策。
• 維護報表架構和儀表板（Excel / Power BI），以確保員工績效的可見度。

要求和資格

• 6-8 年勞動力管理、產能規劃或呼叫中心營運經驗。
• 至少 2 年 WFM 或營運分析的團隊領導或主管經驗。
• 深入了解呼叫中心預測方法和容量規劃模型。
• 精通 Excel、資料分析和報表工具（例如 Power BI），並具備 DAX 和 SQL 的工作知識。
• 較強的分析思考能力和注重細節。
• 良好的溝通能力和團隊合作能力。
• 自我激勵，渴望學習新工具和技術。
• 能夠獨立管理多項任務並按時完成。
• 能夠熟練處理大型資料集並解決資料不一致問題。
• 僅限馬來西亞公民參加

能力

• 較強的分析思考能力及結構化問題解決能力。
• 能夠將營運數據轉化為勞動力規劃決策。
• 較強的利害關係人管理和溝通能力。
• 具備管理分析師團隊和推動營運紀律的領導能力。

福利待遇

• 附近公共交通
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• Plan, coordinate, supervise, and manage projects.
• Prepare and review engineering designs and technical drawings.
• Liaise with clients, consultants, contractors, and relevant authorities to ensure smooth execution of projects.
• Ensure project deliverables meet technical standards, quality, and safety requirements.
• Resolve technical issues and provide support throughout the project lifecycle.
• Coordinate with multi-disciplinary teams and monitor project progress.
• Commit to deadlines and be available to perform tasks beyond regular business hours if required.

Perks & Benefits

• Employee equity
• Central location
• Open culture
• Personal development opportunities

The Opportunity: 

We are seeking a Coordinator based in the Kuala Lumpur office to join the GPI Team. This role will report into a GPI Associate Manager and will support the execution of key initiatives within the GPI roadmap, including planning transformation programs, systems enablement, and process standardization efforts, with a big focus on planning operations documentation development.

The Coordinator will play a critical role in supporting program governance, data analysis, stakeholder coordination, and project tracking across multiple global initiatives. This position offers a strong opportunity to gain exposure to end-to-end planning processes, work across regions, and contribute directly to strategic transformation programs.

Why Join GPI?

• Be part of a high-visibility team driving global planning transformation
• Work on strategic initiatives with direct impact on business performance
• Gain exposure to senior stakeholders and cross-functional leadership
• Develop expertise in modern planning platforms and processes

What Your Impact Will Be: 

• Support the execution of programs and initiatives, including forecasting transformation, planning tool deployments, and process harmonization efforts
• Coordinate project activities such as tracking milestones, maintaining project plans, and preparing status updates to support decision-making, program tracking, and leadership reviews
• Maintain high-quality documentation for programs, including business requirements, process flows, and project artifacts
• Assist in user adoption activities such as documentation, training support, and feedback collection for planning tools (e.g., Anaplan)
• Collaborate with regional planning teams (e.g., EMEA, APAC, Americas) to ensure alignment on initiative deliverables and timelines
• Support the governance of planning initiatives, including documentation, meeting facilitation, and follow-up on action items
• Act as a point of coordination between business stakeholders and technical teams (e.g., IT, system integrators)
• Identify opportunities for process improvement within planning workflows and contribute to continuous improvement initiatives

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We’re looking for a Growth Strategy & Planning Ops Specialist to power the execution engine behind our regional growth initiatives — enabling seamless, cross-market delivery and supporting lightweight analysis that sharpens both campaign design and post-campaign performance.

Role: 

• Own the end-to-end execution of in-app campaigns, landing pages, and house ads across regional markets
• Drive readiness and deployment of all campaign assets, ensuring accuracy, completeness, and on-time launch
• Maintain real-time campaign tracking systems to provide visibility across timelines, dependencies, and delivery status
• Coordinate across Analytics, Research, Media, Creative, Product, Operations, and Country teams to align inputs and secure approvals
• Lead structured briefing workflows using standardised templates to ensure clarity and execution readiness
• Support bi-weekly performance reporting by consolidating campaign data and maintaining reporting accuracy
• Surface key trends, gaps, and insights from campaign performance to inform ongoing optimisation
• Drive proactive stakeholder follow-ups to ensure timely delivery of assets, localisations, and approvals
• Monitor campaign timelines end-to-end, identifying risks and escalating potential delays early
• Support execution of regional growth initiatives and cross-market experiments
• Continuously refine operational workflows, trackers, and processes to improve speed, accuracy, and scalability

You:

• BA/BS degree or equivalent experience
• 1–2+ years’ experience in campaign operations, project coordination, marketing operations, or similar roles within tech or agency environments
• Exceptionally organised, detail-obsessed, and structured in approach to execution
• Strong communicator with the ability to drive clarity and alignment across multiple stakeholders
• Comfortable operating in fast-paced, matrixed, multi-market environments
• Data-aware with strong spreadsheet skills and ability to work with basic datasets for reporting
• Naturally process-driven, with a mindset for improving systems, workflows, and operational efficiency
• Strong sense of ownership, accountability, and follow-through
• Able to manage multiple priorities, timelines, and dependencies simultaneously without loss of accuracy
• Proficient in Google Workspace (Sheets, Docs, Slides) or equivalent tools
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 12 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Due to ongoing growth at Radius, we are looking for a Senior Account Management Advisor  to join our team at our office in Kuala Lumpur, Malaysia.

In this role, you will be selling our fuel cards into the Malaysia market and will enjoy a varied role with fantastic opportunities to progress and develop your career.  

Key Responsibilities

• Serve as the main point of contact for assigned customers.
• Build and maintain trusted advisor relationships by proactively anticipating customer needs.
• Identify and resolve potential blockers to ensure continuous use of Radius products.
• Monitor and analyse customer product usage to forecast and track sales metrics.
• Drive revenue growth through upselling and cross-selling to existing clients.
• Generate referrals from existing customers to expand the client base.
• Reduce customer attrition by engaging and negotiating with customers considering account closure.
• Liaise with internal departments to ensure customer requirements align with company objectives.
• Provide cross-departmental support on an ad-hoc basis.
• Respond to customer enquiries promptly in line with target service levels.
• Resolve customer issues through effective escalation management and follow-up.
• Track and manage emails related to performance reviews.
• Support report generation, data gathering, and data cleansing activities as required.
• Maintain an average talk time of approximately 2.5 hours per day.

Leadership & Customer Service Oversight Responsibilities

• Train, coach, and mentor Customer Service Representatives to achieve service level agreements (SLAs), effectively manage customer enquiries, and deliver a high standard of customer support.
• Support the resolution of complex customer escalations and ensure timely issue resolution.
• Optimise Salesforce utilisation and configuration to improve ticket management, customer profile maintenance, workflow efficiency, and cross-selling opportunities.
• Collaborate closely with Sales, Credit, and Customer Service teams to ensure a seamless end-to-end customer journey.
• Monitor customer service performance metrics and identify opportunities for process improvements and enhanced customer satisfaction.
• Promote best practices across customer service and account management functions to support business objectives and customer retention.

   

Job Description

You will join SEEK as a Senior Business Analyst in the AI and Platform Services (AIPS) Delivery and Operations function, reporting to the Program Manager and working with AI Product Managers, Engineers and Data Scientists — including the Pricing and Performance team — to deliver high-value AI products using cutting-edge technology.

You will lead complex business analysis across AI product initiatives, from requirements and process design through to agile delivery, risk management and change adoption, ensuring new AI-driven systems and processes deliver measurable business outcomes that support SEEK's purpose of helping people live more fulfilling and productive working lives.

Key Responsibilities

• Engage stakeholders to define AI product initiative scope, objectives and deliverables, and gather and validate requirements and feedback across the lifecycle.
• Lead the collection and documentation of complex business requirements, user stories, use cases and acceptance criteria for AI product initiatives.
• Analyse, prioritise and trace requirements, clarifying scope, dependencies and business value to guide decision-making.
• Map and document current ("as-is") and future ("to-be") business processes to enable business transformation and AI-driven improvements.
• Support solution design and assess proposed solutions against stakeholder needs, ensuring they deliver measurable value and quality outcomes.
• Drive agile delivery by leading iteration planning, backlog refinement, reviews and retrospectives, monitoring progress and driving continuous improvement.
• Identify and manage technical, operational and market risks, support change management, and help embed new systems or processes with stakeholders.
• Facilitate workshops and cross-functional meetings, coach and mentor junior team members, and share best practices across BA and AIPS communities.
• Collaborate on test case development and support testing and defect resolution to ensure solutions meet agreed requirements and standards.
• Liaise with third-party vendors as needed, supporting SLA compliance and contributing to recruitment and onboarding activities in the team.

CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages, with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organisations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.

Role Overview

The Business Development Executive at CARMA is responsible for identifying and developing new business opportunities that will drive revenue growth. You will play a crucial role in supporting the business development team by researching potential clients, reaching out to leads, and helping to convert prospects into valued customers. This position is well-suited for individuals looking to begin their career in sales and business development, particularly within the media and communications sector.

Key Responsibilities

• Conduct thorough research to identify potential clients and develop a robust pipeline of leads
• Engage with potential clients through various channels, including email, phone, and social media, to initiate conversations and set up meetings
• Build strong client relationships and communicate with them effectively to understand their needs
• Support senior team members in preparing proposals, pitches, and presentations tailored to the needs of prospects
• Maintain and update pipeline and CRM records to ensure accurate tracking of leads and follow-up activities
• Assist in market analysis and track industry trends to better understand the competitive landscape and client needs
• Collaborate with the marketing team to develop targeted campaigns and content aimed at attracting new clients
• Participate in networking events and trade shows to represent CARMA and foster relationships with potential clients
• Track and report on sales activities, providing insights into progress and opportunities for improvement

• Bachelor’s degree in a relevant field, such as Business, Marketing, or Communications
• Previous experience in sales, customer service, or business development is preferred but not mandatory
• Proficiency with CRM software
• Excellent research skills and attention to detail
• Demonstrated interest in media intelligence, public relations, or communications

The Role

Senior Project Lead is integral in driving market growth, expanding market share, and managing projects end-to-end. We are seeking a proactive and strategic leader who will spearhead initiatives designed to grow business presence and revenue streams, while delivering impactful results.

As part of this role, you will develop and execute lead-generation campaigns aimed at attracting new hirers, fostering partnerships, and growing job corpuses across diverse categories such as freelance, remote, high-demand segments, and government roles. By leveraging scalable solutions like freemium offerings, innovative strategies, and strategic partnerships, you will play a critical role in driving market expansion.

Additionally, you will lead the conception, planning, and execution of initiatives that align with the organization’s strategic objectives. This includes creating targeted growth programs, optimizing revenue opportunities, troubleshooting challenges with creative solutions, and ensuring key performance indicators (KPIs) and objectives (OKRs) are met or exceeded.

This role also requires exceptional stakeholder management to align cross-functional teams with seamless communication and collaboration. By integrating insights from data and market trends, you will continually refine strategies to ensure sustained business impact and long-term partnerships.

We are looking for a dynamic leader with a results-driven mindset, who thrives in fast-paced environments and is capable of adapting to evolving business priorities and market conditions.

Key Responsibilities

Project Management

• Lead end-to-end project lifecycle management from ideation and planning through execution, monitoring, and delivery
• Develop comprehensive project plans, resource allocation strategies, and timeline management
• Drive revenue-focused initiatives including monetization campaigns, partnership programs, and new business development opportunities
• Identify and evaluate new revenue opportunities while adapting quickly to changing business priorities and market conditions
• Troubleshoot project challenges with creative solutions and optimize existing revenue streams for scaling opportunities
• Establish and track key performance indicators (KPIs) and Objectives and Key Results (OKRs) with aggressive revenue targets
• Design lead-generation strategies to expand hirer partnerships for new markets, including leveraging community forums, corporate partnerships, and industry leaders.
• Identify growth opportunities while adapting to changing market conditions and business priorities.

Stakeholder Management

• Collaborate and managed cross-functional teams including BI/Management, Sales, Customer Success, Marketing departments and external parties.
• Facilitate communication between technical teams, business units, and leadership team
• Coordinate billing processes, campaign implementations, and service delivery
• Optimize existing revenue streams and identify scaling opportunities

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

New Business Manager/Growth Manager

We are looking for a commercially savvy New Business Manager/Growth Manager to join our team. This role is responsible for originating, developing, and closing new revenue opportunities while ensuring a seamless handover to Operations. Reporting directly to the Head of Growth, you will own the sales process, manage a solid pipeline, and work closely with the management team to drive our next phase of expansion across APAC.

The ideal candidate needs to have a strong growth mindset, be confident in senior-level conversations, and be disciplined in pipeline management. You will bridge the gap between Sales and Operations, translating commercial agreements into successful delivery expectations.

Role:

Revenue Generation & Pipeline Management

• Build and convert a qualified pipeline of new business opportunities through outbound prospecting and nurturing inbound leads.
• Leverage and expand an existing network of CMOs, Marketing Directors, and brand-side decision-makers.
• Own monthly pipeline reporting and revenue forecasting to provide regular updates to leadership.
• Use sales tools and software to evaluate activity and pivot tactics in real-time based on effectiveness.

Strategic Selling & Pitching

• Diagnose client challenges and position tailored solutions that articulate value beyond cost (e.g., embedded teams, in-housing, performance models).
• Lead chemistry meetings, credentials presentations, and the end-to-end pitch process.
• Elevate conversations from project-based assignments to long-term strategic partnerships.
• Raise the agency’s profile by communicating our unique value proposition and services through targeted channels.

Commercial & Deal Structuring

• Lead proposal development, scope definition, and pricing strategy to ensure models are profitable and scalable.
• Negotiate MSAs, SOWs, and fee structures while protecting margins and maintaining competitiveness.
• Oversee budget planning and fiscal management processes with a focus on driving results.
• Interpret market intelligence and data to improve conversion rates and targeting methods.

Operational Alignment & Handover

• Ensure a structured and documented handover of signed contracts to the Operations team.
• Align with cross-functional stakeholders on resourcing, timelines, KPIs, and potential risk factors.
• Remain involved during the onboarding phase to protect relationship continuity and minimise scope leakage.

You:

• Experience: Approximately 8+ years of experience in an agency (advertising, digital, or creative), marketing services, or consultancy.
• Track Record: Proven success in closing mid-to-large scale retainers and managing a full-funnel sales cycle.
• Network: An existing professional network within the Singapore and/or APAC marketing community, particularly in sectors like Technology, FMCG, or Financial Services.
• Commercial Acumen: Strong financial literacy with experience handling complex contracts, pricing models, and business reviews.
• Communication: Confident presenter able to navigate various personality types and communicate complex issues to senior stakeholders.
• Soft Skills: Highly organised with CRM discipline, a positive motivator, and comfortable operating with a high degree of ambiguity and change.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

As the Assistant Team Lead  you will be responsible for driving the top-line growth of our business in Malaysia; ranging from building up and mentoring key account managers, liaising closely and building ambition plans with top brand/seller partners, developing processes to ensure ecommerce success for brand and seller partners, conducting regular analysis to understand the impact of category/brand decisions in performance and implementing regional/local initiatives to drive growth.

As an Assistant Team Lead (eCommerce Brand Management), you will take charge of:

• Ensure that all brand and store KPIs are met on time.
• Analyze sales performance and advise clients on how to grow their ecommerce sales in a sustainable way. Drive sales through stock availability, pricing competitiveness, innovative promotional schemes, effective merchandising and targeted assortment growth.
• Grow revenue and profitability for Intrepid by partnering with Business Development on offering new value adding services to clients, optimizing commercial terms with existing clients and scaling existing operational processes.
• Maintain close relationships with both brands and ecommerce platforms. Interact daily with partners to ensure timely and effective implementation of strategy.
• Coach and develop your team members.
• Developing cross-functional strategy to grow sellers' business and ensure smooth operations;
• Managing pricing competitiveness, assortment, stock availability of key products offered by the sellers.

What we are looking for - the ideal profile

• University degree
• Proficient in English
• Minimum 6-8 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor.
• Strong interpersonal, relationship and communication, listening and negotiation skills.
• Strong ecommerce knowledge and analytical skills.
• Network with ecommerce platforms in Malaysia.
• Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment.
• Experience in ecommerce campaign plans.

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Global Fraud Solutions

The team provides decision support solutions to address business objectives in risk prevention and fraud detection. We deliver software solutions and offer client support using our expertise and a client-focused approach.

Senior Agile Project Manager

The Senior Agile Project Manager will provide the governance, delivery discipline, and cross-functional coordination required to execute GFS product modernization program successfully. With deep experience in both Agile and Waterfall methodologies, you will oversee multiple concurrent delivery squads, manage stakeholder reporting, and ensure the program remains on track against committed roadmap milestones. You will play a critical role in standing up delivery governance structures, managing risks, resourcing/vendor oversight activities and procurement processes.

What you will do

• Lead end-to-end program management for the GFS modernization initiative, coordinating across multiple concurrent delivery squads.
• Establish and maintain program governance structures: steering committee reporting, risk registers, issue logs, and decision registers, published to Confluence.
• Work with Product team to ensure sprint planning, sprint reviews, and retrospectives across Agile squads; ensure squad velocity is tracked and impediments are escalated and resolved promptly.
• Apply Project Management rigour for fixed-scope workstreams: milestone planning, dependency mapping, critical path analysis, and formal sign-off gates.
• Manage the program budget, resource planning, and onboarding of new hires and contractors.
• Manage relationships with the executive steering committee, providing concise program status updates, escalations, and budget approvals.
• Coordinate cross-functional dependencies across product, engineering, professional services, InfoSec teams — ensuring blockers are surfaced and resolved.
• Support Product team to maintain the overall Roadmap including Modernization deliveries as living documents, communicating changes clearly to all stakeholders.
• Ensure compliance with InfoSec and regulatory requirements in the finance industry.

Skills we’re looking for

• Extensive experience of project/program management experience, including managing complex technology delivery programs in banking, fintech, or financial crime/fraud detection.
• A certified Agile practitioner (SAFe, CSM, PMI-ACP, or equivalent) with demonstrable experience running multi-squad Agile delivery programs at scale is a major plus.
• Proven experience applying Waterfall and hybrid delivery methodologies for regulated or compliance-driven workstreams, including formal governance gates and audit trails.
• Experience managing programs involving both cloud-hosted/SaaS product delivery and on-premises customer deployments simultaneously.
• Proficiency with Agile tooling: Jira (advanced), Confluence, and program-level tracking tools (MS Project, or equivalent).
• Familiarity with software architecture concepts (microservices, cloud-native, APIs) sufficient to engage credibly with engineering leads and the ARC.
• Experience managing third-party vendor/partner delivery within a blended delivery model (staff augmentation, nearshore/offshore).
• Working knowledge of compliance and security frameworks relevant to banking SaaS: PCI DSS, ISO 27001, SOC 1/2/3, PDPA/GDPR.
• Financial management capability: program budget tracking, resource costing.
• Familiarity with change management and organisational transformation practices relevant to a team undergoing significant modernization.
• Exceptional stakeholder management and communication skills — able to navigate complex organisational dynamics from C-suite to engineering squad level.
• Strong facilitation skills for multi-stakeholder workshops, cross-team planning sessions, and executive steering committees.
• Pragmatic problem solver who can balance delivery pace against governance rigour — knowing when to apply Agile flexibility versus Waterfall discipline.
• High degree of emotional intelligence — able to build trust, manage conflict, and maintain team morale during a challenging multi-year transformation.
• Meticulous organiser with a strong sense of accountability for delivery commitments and milestone adherence.

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.   

About the role

This is a hands-on, people-facing internship at the front line of a new product launch. You'll be the person who finds neighbourhood shop owners, reaches out to them, and gets them interested enough to book a short product demo. The project lead runs the demos and handles the rest — your job is to build and work the pipeline that feeds them.

Because most of the shop owners we're approaching speak Mandarin or Chinese dialect, your ability to talk to them comfortably in their own language is the single most important part of this role.

What you'll do

• Build and maintain a pipeline of candidate merchants (minimarts, provision shops, neighbourhood stores) using online directories, maps, and business listings.

• Make outreach calls — mostly in Mandarin / dialect — to shop owners to introduce the pilot, check whether they're a good fit, and book demo appointments.

• Keep the lead tracker up to date: contact details, call outcomes, follow-ups, and status.

• Coordinate and schedule demo and meeting slots for the project lead.

• Send follow-up messages via WhatsApp / WeChat and chase responses.
• Share what owners are telling you so we can sharpen the approach.

Who we're looking for

• Currently pursuing or recently completed a diploma or degree (any discipline; business, marketing, or communications a plus).
• Fluent in Mandarin (required) — you'll be speaking with shop owners directly in Mandarin.
• Conversational in a Chinese dialect — Hokkien, Teochew, or Cantonese — is a strong advantage and the biggest differentiator for this role.
• Comfortable making cold calls and striking up conversations with strangers; friendly, persistent, and not easily discouraged by a "no."
• Organised and reliable with follow-ups and record-keeping.
• Based in Malaysia and able to work remotely, with comfort making calls to Singapore merchants.
• Proficient enough in English for internal coordination.

Nice to have

• Prior sales, telesales, promoter, retail, or other customer-facing experience.
• Comfortable working independently in a remote setup — reliable internet and a quiet space for calls.
• Some familiarity with Singapore's neighbourhood retail scene (minimarts, provision shops) — helpful for building rapport on calls.
• Comfort with WhatsApp / WeChat and simple spreadsheets

Moomoo was created because we realized that the investment platforms available were either too complicated with no real support, or the tools and data needed for users to invest smarter were inaccessible. The investment world was filled with barriers and paywalls which made investing seem like it was only for professionals or the wealthy. We wanted investors of all levels to confidently take on the market and have a platform that provides all the needed tools and data, along with the support and inspiration from a global community of investors. Together, we strive to make smarter investing accessible to everyone.

If you are looking to be a part of one of the most trend-setting fintech company in the industry and contributing to the revolution of how investors are investing?  You are looking at the right place to be as we are currently hiring!

Responsibilities

• Proactively identify and evaluate potential finfluencers and financial ecosystem partners within the target market, assessing audience quality, content style, and brand alignment.
• Build and maintain long-term relationships with KOLs and business partners, continuously exploring collaboration opportunities and affiliate referrals.
• Collaborate with the content team and KOLs to co-create content, ensuring accurate and effective communication of investment concepts, brand values, and product usage scenarios.
• Develop KOL collaboration plans aligned with acquisition targets, track campaign performance, and continuously optimize ROI.
• Handle partnership negotiations and contract execution, balancing mutual interests and driving successful collaborations.

• At least 2-5 years of experience in KOL/influencer collaboration, business development, or channel partnerships. Preferable with experience within fintech, financial services, or stockbroking firms.
• Preferable candidates with self stock trading or stock investment experience.
• Outgoing and socially driven personality, with the ability to build strong relationships with KOLs and business partners, as well as manage and attend both online and offline events.
• Familiarity with major content and social media platforms such as YouTube, Instagram, Facebook, TikTok, and Xiaohongshu (RED).
• Experience in contract negotiation and commercial partnership management.
• Strong content judgment and understanding of content quality, audience engagement, and brand alignment.
• Strong analytical and commercial acumen, with the ability to evaluate collaboration ROI and identify high-value partnerships.
• Experience working in an MNC environment will be an added advantage.
• Familiarity with Moomoo products and services will be an added advantage.
• Bumiputera candidates are encouraged to apply.
• Language proficiency in English, Malay is a must, while Chinese/Mandarin is advantageous.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training will be provided).