About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Summary

We are seeking a Product Manager to drive digitalisation and data transformation initiatives across internal business platforms and merchant operations ecosystems.

This role focuses on building data visibility, improving operational intelligence and enabling more structured, data-driven decision making across regional markets. The Product Manager will translate complex business workflows into scalable digital capabilities supported by meaningful performance metrics and insights.

Key Responsibilities

• Define product strategy to strengthen data visibility across merchant lifecycle, operations and service performance
• Drive digitalisation initiatives that transform manual processes into structured, trackable and measurable workflows
• Partner with stakeholders to identify key operational metrics and design dashboards, reporting frameworks and data insights tools
• Lead product requirements for system enhancements that improve decision efficiency, productivity and service quality
• Work closely with Engineering, Data and regional teams to build scalable platform capabilities
• Improve adoption of internal systems by enhancing user journeys, reporting transparency and operational clarity
• Monitor product impact through data analysis and continuous optimisation
• Support regional standardisation of performance tracking and operational governance models

• 5–8 years experience in Product Management, Business Platform, Data Product or Digital Transformation roles
• Strong experience working with data dashboards, performance metrics or operational analytics tools
• Ability to translate business ambiguity into structured, measurable product solutions
• Strong stakeholder alignment and cross-market project leadership experience
• Analytical mindset with strong problem-structuring capability

Preferred

• Experience in fintech, SaaS platform or high-growth technology environment
• Exposure to data product thinking, automation or AI-enabled operations tools
• Experience supporting operational or customer service performance transformation
• Mandarin speaking advantage 

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Summary

We are looking for a Junior Product Manager to support the development and enhancement of internal digital platforms that enable merchant operations, workflow automation and business productivity.

This role focuses on improving operational efficiency, user experience and system adoption across internal stakeholders and merchant-facing processes.

Key Responsibilities

• Support feature development and optimisation of internal business platforms and digital tools
• Work closely with Operations, Customer Service, Sales and Technology teams to identify workflow improvement opportunities
• Assist in digitalisation initiatives such as process automation, reporting dashboards and system enhancements
• Coordinate product testing, rollout support and user feedback consolidation
• Maintain product documentation, SOP improvements and knowledge base updates
• Monitor product usage trends and assist in performance analysis
• Support cross-market implementation and alignment activities

• 2–3 years experience in product operations, digital product support, fintech, SaaS or operational transformation roles
• Strong coordination skills with structured execution mindset
• Comfortable working with technical and business stakeholders
• Detail-oriented and proactive learner

Good to Have

• Exposure to merchant solutions, payments ecosystem or operational systems
• Experience supporting internal productivity tools or workflow platforms

We are seeking a motivated, dynamic Finance Manager for GL & Reporting (Shared Service Center) based in Subang to join our team. If you are passionate about finance, possess a keen eye for detail, and are ready to kickstart your career in a supportive environment, we want to hear from you.

In this role you will be responsible for:

• To oversee and monitor the overall month end closing activities and period closing.
• To prepare monthly management accounts, half year and year end form packs according to the timetables issued by the Group finance on a consistent and accurate basis.
• To project manage the external, internal and other local statutory audits/reporting requirements to ensure compliance with the stipulated timelines and requirements.

PRINCIPLE OF RESPONSIBILITIES:

• To support the coordination for completion of timely and robust forecasts to facilitate the decision-making process and to ensure that reasons for changes are documented, communicated and fully understood, including implications for the balance sheet and cash flow amongst the finance team (at the minimum).
• To establish and maintain adequate systems of internal control to ensure completeness and accuracy of the business’s books and records and to safeguard its assets.
• To ensure that the financial information issued by the business is consistent with the underlying accounting records, adjusted to comply with Group policies and any applicable International Financial Reporting Standards (IFRS).
• To ensure that the business meets its obligations in respect of all taxation matters including income tax and service tax.
• Review and approve manual journal entries at month end with appropriate and complete supporting documentation.
• Preparation of annual financial statements and provisional tax and deferred tax computation.
• Review of balance sheet reconciliations performed by SSC GL team to ensure compliance to internal controls.
• Preparation of annual financial statements and provisional tax and deferred tax computation in accordance with IFRS.
• Assist in the standardization of accounting procedures/practices within the SSC.
• Assist in drafting accounting memorandum, where necessary.
• Any other ad-hoc tasks as required by the management team.

The ideal candidate will possess:

• Minimum 6 years of relevant working experience (preferably minimum 3 years in audit)
• Strong IFRS accounting knowledge and experience
• Practical experience in budgeting, accounting and forecasting in a large, devolved organisation, preferably within the MNC environment
• Experience in the financial management of programs and projects
• Strong leadership qualities, result oriented, dynamic, self-driven and motivated to work with and through people of various levels
• Excellent spoken and written English & Mandarin
• Good IT knowledge with advance excel skills will be an added advantage
• Team player, proactive, good attitude, able to work independently and efficiently, meticulous, analytical and able to work under tight deadline

Highly Desirable:

• Excellent attention to detail
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Mandarin

About GBG

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

We are looking for a Senior Data Engineering Manager who is deeply hands-on with technology and able to lead from the front. This role will lead teams delivering strategic AI initiatives that enhance and differentiate our Location products, combining large-scale data engineering with applied machine learning and NLP.

You will remain close to design and implementation, acting as a technical authority and coach, while also owning delivery, team health, and alignment to product strategy. This is not a purely managerial role — success requires strong technical judgement, architectural leadership, and the ability to guide teams through complex AI-driven systems in production.

What you will do

Senior Leadership & Organisation Design

• Act as hands-on technical leader for data and AI-driven Location platforms & services
• Set architectural direction for data pipelines, feature stores, and AI inference workflows
• Lead design reviews, make high-impact technical decisions, and unblock complex engineering challenges
• Stay close to code, tooling, and cloud architecture to maintain technical credibility
• Establish best practices for production-grade AI systems (performance, monitoring, reliability)

AI & Location Strategy

• Lead delivery of strategic initiatives applying AI and NLP to Location data and products
• Partner with Product and Domain experts to translate Location use cases into scalable AI solutions
• Guide teams on feature engineering, model integration, and inference at scale
• Balance experimentation velocity with production robustness and long-term maintainability

Platform & Delivery Ownership

• Own end-to-end delivery of data and AI pipelines on AWS
• Ensure systems meet expectations for latency, scalability, cost efficiency, and data quality
• Drive pragmatic technical trade-offs aligned to business priorities
• Define and track metrics for data freshness, model performance, and platform reliability

People Leadership & Team Growth

• Lead, mentor, and develop senior data engineers and applied ML engineers
• Build a culture of strong engineering fundamentals, curiosity, and accountability
• Support hiring and development of high-calibre engineers in Kuala Lumpur
• Create an environment where engineers can do their best technical work and grow

Stakeholder Collaboration

• Work closely with Product, Engineering, and AI stakeholders to shape roadmaps and priorities
• Clearly communicate complex technical topics to non-technical audiences
• Represent data engineering and applied AI in senior forums

Skills we're looking for

Technical

• Strong background in data engineering with applied AI/ML systems in production
• Extensive experience building cloud-native platforms on AWS
• Advanced proficiency in Python, including production data and AI pipelines
• Hands-on experience with NLP frameworks such as spaCy (or similar)
• Strong understanding of data modelling, feature engineering, and scalable inference
• Experience designing low-latency and high-throughput data systems

Leadership

• Proven experience leading engineers while remaining technically hands-on
• Ability to coach teams through complex architectural and implementation decisions
• Strong delivery ownership and bias toward execution
• Excellent communication and stakeholder management skills

Nice to Have

• Experience with geospatial or Location-based data
• Exposure to feature stores, vector search, or retrieval-augmented generation (RAG) systems
• Experience deploying AI models in regulated or high-availability environments
• Familiarity with MLOps practices (model versioning, monitoring, CI/CD)

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Unleash your potential and be part of our mission to power safe and rewarding digital lives.

We are looking for a motivated, dynamic Customer Service Executive (Outdoor) to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding incentive structure and career opportunities. You will also be given full product training, with hands on assistance from the customer care team.

In this role you will be responsible for:

• The candidate will play an active role in renewals and retaining customers & to achieve sales target given
• By providing excellent after sales service and regular communication between the customer and the Company
• Work closely with other team members to provide strong team representation in meeting customer’s expectations
• Conduct outdoor visits to customers i.e. contract renewal, attend to complaint and up selling/cross selling
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in customer care environment
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Good communication skills and has the ability to communicate fluently on the phone
• Call centre experience is an added advantage
• Good planning and organisational skills with attention to details.
• Ability to prioritise tasks with effective time management
• Good understanding of Business clients in your designated locations

Highly Desirable:

• Excellent customer service via F2F & negotiation skills
• Ability to reach & exceed up selling targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Teltonika Malaysia is seeking a results driven Business Development Managerto join our team. You will be responsible for identifying and pursuing new business opportunities and maintaining customer relationships in the Greater China Region (Taiwan, Hong Kong, Mongolia and China).

Teltonika’s telematics business unit develops and manufactures easy-to-use GPS tracking devices for effective fleet management in such spheres as logistics, agriculture, car sharing, construction, and more. Using the latest technologies, Teltonika sets new standards for the telematics industry. 

Teltonika provides an opportunity for every ambitious sales representative to improve their sales skills, develop comprehensive knowledge of products, and generate considerable earnings.

In this role you will:

• Identify new business opportunities by researching potential clients and making cold calls, emails, and LinkedIn communications.
• Meet and exceed sales targets and goals by closing deals with potential clients.
• Provide excellent customer service to clients and ensure customer satisfaction throughout the sales process.
• Collaborate with internal teams, including the technical support department and product specialists, to address customer requirements and provide solutions to their needs.
• Attend exhibitions, meetings, and events to represent the company and its products and services.
• Prepare and deliver sales proposals and presentations to prospective clients.
• Negotiate contracts and agreements with clients to close deals.
• Maintain accurate records of sales activities and track progress towards sales targets.

What we expect of you:

• Proven track record in B2B sales, with at least 3 years of experience in a sales role.
• Professionally fluency in both English and Mandarin.
• Excellent communication and interpersonal skills, with the ability to build and maintain long-term relationships with clients.
• Strong negotiation and closing skills, with a focus on achieving sales targets and goals.
• Self-motivated, results-driven, and able to work independently and as part of a team.
• Experience using CRM systems and other sales tools.
• Interested in or have some knowledge in the industry of the products and services offered by the company.

What we offer:

• Medical Reimbursement Plan
• Snacks in the office
• Regular team buildings
• Flexible working hours and WFH

Salary:

We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. 

The Customer Success Analyst, reporting to the Head of Customer Success, is responsible for delivering high-quality support to a global client base across multiple channels, including email, phone, and live chat. This role focuses on resolving client trading and administrative queries efficiently while ensuring a positive customer experience. The analyst is expected to stay informed on financial market developments to provide timely and value-added support, maintain accurate client interaction records in CRM systems, and ensure full compliance with regulatory requirements and Treating Customers Fairly (TCF) principles. Prior experience in financial services, particularly within the CFD/FX or online trading space, is preferred.

Who We Are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and a fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Our Commitment to Each Other

We have each other’s backs

There when we need each other most

We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

Responsibilities

• Help customers with their trading and administrative issues to full resolution in a pro-active manner to ensure customer experience remains positive.
• Be aware of financial market news and upcoming events to be anticipatory and informative with the customer base to deliver a higher-than-expected service.
• Update all records of client interactions in the CRM and associated systems throughout the day and to departmental standard.
• Ensure that you act with adherence to all Treating Customers Fairly (TCF) principles and relevant regulatory requirements.

• Previous experience in the financial services sector or similar environment
• Knowledge or strong interest in CFD, FX, or online trading
• Experience working with a CFD broker or similar environment
• Strong customer service and problem-solving skills
• Ability to handle client queries across multiple channels (email, phone, live chat)
• Good understanding of financial markets and ability to stay updated on market news
• Attention to detail with accurate record-keeping in CRM systems
• Strong communication skills and ability to engage with a global client base

Primary Function of Position:

The Senior Manager, Customer Training and Genesis will report to the VP, Customer Training and Genesis, WW Indirect Mkts. As a senior member of the customer training leadership team, this individual will be a key player in leading and developing System Technology and Application training programs. The Senior Manager, Customer Training, will lead the team in the continuous improvement of these training programs, will effectively manage and develop a team of Trainers and collaborate with the VP to effectively support Training Center operations and deliver results. This leader will expand the utilization of Intuitive Surgical technologies within territory by partnering with customers, distributors and internal partners to identify and implement best practices in utilization, training, and optimization of robotic surgery programs. Additionally, the Senior Manager, Customer Training and Genesis will manage a team of field-based consultants and specialists focused on delivering best practices in successful management of sustainable robotic surgery programs with an emphasis on standardization, efficiency and safety.

Roles and Responsibilities:

• Collaborates with customer training leadership team, sales team, marketing, and other stakeholders throughout the organization to ensure training and consulting support is properly allocated to meet the needs of the business.
• Measures training and consulting effectiveness and leads initiatives to improve programs. Routinely develops new or improved Customer Training offerings. Relied upon to consistently oversee and/or otherwise design/deliver training and consulting programs of considerable, measurable impact.
• Manages the integration of new technologies, products, and training models
• Manages training center logistics, inventory, calendar; consistently seeks operational efficiencies. Develops novel solutions to meet complex requirements. Independently and effectively manages budgets and other resources.
• Hires, develops, and trains members of the customer training team and Genesis team to support the growing and evolving needs of the company; mentors experienced team members and develops future leaders; mentors and develops existing leaders.
• Manages or oversees proper workflow, inventory, and safety adherence, as necessary.

• Develops sustained competency of the Trainers in the following areas:
  • System Technology and Ion
  • System Applications
  • Training Pathway process
  • Training/coaching techniques and methodologies
• Manage initiatives within customer accounts in territory

• Set and manage implementation goals
• Educate sales team on best practices of Genesis program utilization and how to implement within their territories
• Drive alignment of program with sales teams and ecosystem partners within territory through collaboration with regional leaders
• Manage T& E budgets across team
• Participate in project teams or otherwise provide support, feedback and insight related to product integration to marketing, product development, and regulatory teams
• Manage requests for field support related to product CAPA as needed
• Present metrics and milestones at department and executive meetings
• Create & report outcomes of relevant (electronic) surveys
• Leads high-level projects that impact the entire organization
• Plays a lead role in strategic planning within PEPS organization and with cross-functional groups.
• Manages the Customer Training and Genesis tactics and goals that align with the business & commercial strategy for the region.
• Routinely solves complex problems that enable the team to make significant progress.
• Regularly defines and assigns stretch goals for the team and individuals on the team, driving for ever-increasing standards, performance, results, and team competencies. Sets and holds individuals and teams accountable for very high standards of competencies and overall performance.
• Effectively manages diverse communications cross-functionally, internally, and externally.  Effectively captures and represents the voice of the function and ISI overall.  Effectively distills complexity and provides clear and actionable direction and information.

Get to know the team

Join the GFin Lending team at Grab – a high-velocity team dedicated to expanding financial access across Malaysia. We are the architects behind Grab's consumer lending ecosystem, ensuring that our Retail products—including BNPL (PayLater) and Cash Loans—are both accessible to our users and sustainable for our business. Our culture is deeply analytical, collaborative, and fast-paced, where we leverage data-driven insights to balance risk and drive financial inclusion.

Get to know the role

Reporting directly to the Head of Credit Risk for Malaysia, you will be the strategic lead for the Retail Credit Risk vertical. Your mandate is to ensure the retail lending portfolio meets its P&L targets through disciplined risk-reward optimization. This is a "Segment CEO" style role where you will own the end-to-end credit strategy, navigating a complex matrix of stakeholders to safeguard the health of our front-book.

This role is based onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• Strategic P&L Ownership: Architect and implement retail credit risk strategies (BNPL, Cash Loans) to hit P&L targets and maximize Risk-Adjusted Returns (RAR).
• Technical Policy Execution: Define risk segments and whitelisting logic, ensuring policy intent is accurately mirrored in the Credit Decision Engine (CDE) through rigorous UAT.
• Portfolio Surveillance & Deep Dives: Lead pro-active monitoring and technical deep-dives using SQL/Python to analyze front-book impact, vintage performance, and flow-to-loss rates.
• Stakeholder Orchestration: Collaborate with Product, Engineering, Data Science, and D&A to align technical data pipelines with credit strategy and business growth.
• Forecasting & Provisioning: Manage risk model parameters (PD/LGD/EAD), backtesting, and provisioning calculations to ensure accurate financial exposure reporting.

The Associate Project Manager / Project Manager is responsible for planning, executing, and closing cross‑functional projects, with a strong emphasis on New Product Introduction (NPI), manufacturing readiness, and operational execution. This role partners closely with Engineering, Operations, Supply Chain, Quality, and external suppliers to ensure projects are delivered on time, within scope, cost, and quality targets.

The role is hands‑on and execution‑focused, requiring strong ownership, stakeholder management, and the ability to drive clarity and accountability across complex, fast‑paced environments.

Responsibilities:

       Project Planning & Execution

• Lead end‑to‑end project execution from concept through launch and handover to sustaining teams.
• Develop and maintain integrated project plans, schedules, milestones, dependencies, and critical paths.
• Drive adherence to project scope, timeline, cost, and quality objectives.
• Proactively identify risks, issues, and constraints; develop and execute mitigation and recovery plans.

Cross‑Functional Leadership

• Serve as the primary point of contact across Engineering, Manufacturing, Quality, Supply Chain, Compliance, and external partners.
• Facilitate regular project reviews, executive updates, and cross‑functional alignment meetings.
• Drive accountability by clearly defining owners, deliverables, and due dates.
• Escalate risks and decisions appropriately with data‑driven recommendations.

NPI & Manufacturing Readiness

• Lead NPI execution.
• Coordinate tooling, fixtures, jigs, DFMs, FAIs, NPI builds, and ramp readiness.
• Ensure manufacturing processes, documentation, and quality controls are in place prior to mass production.
• Manage supplier readiness, capacity constraints, and on‑site build support as required.

Stakeholder & Vendor Management

• Manage internal and external stakeholders with varying priorities and levels of influence.
• Coordinate with suppliers, CM partners, and vendors to ensure delivery against commitments.
• Track supplier performance, open actions, and readiness gaps.

Reporting & Governance

• Own project dashboards, action trackers, RAID logs, and executive summaries.
• Provide clear, concise, and timely communication on project status, risks, and decisions.
• Ensure compliance with internal project governance and phase‑gate requirements.

Continuous Improvement

• Identify opportunities to improve project execution, processes, and tools.
• Capture lessons learned and drive standardization and best practices across programs.
• Mentor junior team members where applicable.