The role involves conducting detailed failure analyses on defective sputter media using advanced tools, collaborating with engineering teams to troubleshoot Anelva sputter system yield issues, and leading investigations to identify root causes of defects. It includes performing trend analysis to proactively address yield risks, supporting yield improvement projects using problem-solving methodologies, and generating reports for management. The individual must quickly identify problems, drive improvements in processes and materials, participate in the evaluation of new hardware, and maintain structured documentation of failure analyses and corrective actions, all while demonstrating a solid understanding of technical principles related to their work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct detailed failure analysis on defective media using tools such as SEM, EDX, AFM, FIB, etc
• Collaborate with Anelva sputter process and equipment engineering teams to troubleshoot chronic yield issues.
• Lead cross-functional investigations to determine root causes of yield loss or quality defects.
• Perform trend analysis and statistical data mining to proactively identify potential yield risks.
• Support and lead Anelva Sputter Yield improvement projects using 8D, or other problem-solving methodologies.
• Generate reports and present findings to management with clear action plans and timelines.
• Able to identify problems quickly using basic data gathering procedures and analysis.
• Drive improvement initiatives in sputter process parameters, Anelva sputter system settings, and material handling.
• Participate in the qualification and evaluation of new materials or hardware upgrades from a yield standpoint
• Maintain documentation of all FA cases and corrective actions in a structured format.
• Provides basic countermeasures and corrective actions to problems.
• Initiates appropriate actions to minimize or eliminate abnormalities and irregularities.
• Can explain basic technical principles behind the processes/ techniques used at work.
• Displays good working technical knowledge of his/her job.

Western Digital    
The next big thing in data is you!
As Equipment Maintenance Technician, you will be responsible for maintaining specific tools on a media manufacturing production line. The successful candidate will be able to work with minimal supervision, take initiative and collaborate effectively; they will demonstrate a willingness to learn, flexibility, creative problem solving, exemplary communication skills and an ability to think on their feet. Candidates must be flexible to work a 12 hour AWS Shift and overtime, as required by the team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead daily sustaining activities for Sputter equipment to ensure high equipment uptime and optimal performance.
• Support Engineers to monitor and drive continuous improvement on key KPIs such as OEE, MTBF, MTTR, Unscheduled downtime and PM effectiveness.
• Support Tool Owner and Equipment Engineer for machine conversion/upgrade and improvement projects.
• Perform routine preventive maintenance per PM schedule. Conduct routine maintenance checks and services on all production equipment.
• Document routine preventive maintenance on PM checklists, record data if applicable and maintain completed checklist/history in tool maintenance system.
• Perform regular inspections and maintenance on production machine to ensure optimal performance. Diagnose and repair mechanical, electrical, and control system issues.
• Document routine preventive maintenance and unscheduled failures details on system database
• Provide inputs to Shift Coordinator or Equipment Engineer to improve PM cycle-time, tool availability, quality/workmanship, reduce media scrap and cost of ownership.
• Lead problem-solving sessions and provide technical guidance to junior technicians.
• Participate in spare parts review, critical spare strategy, and cost optimization initiatives.
• Ensure safety protocols and cleanroom discipline are strictly followed during maintenance activities.

NIQ CMI’s Customer Success Team focus on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy. 

Customer Success is NIQ's key department which is instrumental for the company’s success. 

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

In your role, you would:

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper....
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.    

We are looking for a Marketing & Events Coordinator to support the delivery of B2B marketing events and campaigns in Malaysia. This is an excellent opportunity for someone early in their marketing career who enjoys organising events, coordinating logistics, and supporting marketing activities in a fast-paced environment.

You will work closely with Marketing, Sales, and Partnerships teams to support a range of events, campaigns, and customer engagement initiatives, gaining hands-on experience in both event execution and marketing operations.

RESPONSIBILITIES

Event Coordination & Support

• Support the execution of B2B events, including roundtables, networking sessions, and industry events.
• Assist with event logistics, including venue sourcing, vendor coordination, and event setup.
• Manage event registrations, guest lists, and attendee communications.
• Provide on-site support to ensure events run smoothly.
• Track attendance and assist with post-event follow-ups.

Marketing & Campaign Support

• Assist with event-related campaigns, including email invitations and coordination with internal teams.
• Support the preparation of marketing materials (e.g. slides, emails, simple assets).
• Help maintain trackers for events, campaigns, and performance metrics.

Coordination & Operations

• Work closely with Marketing, Sales, and Partnerships teams to support the execution of initiatives.
• Coordinate with vendors and external partners to ensure timely delivery.
• Support basic reporting and performance tracking for events and campaigns.

Requirements

• 1–3 years of experience in marketing, events, or a related field.
• Exposure to event coordination or campaign support is preferred.
• Strong organisational and coordination skills.
• Good communication skills and ability to work with multiple stakeholders.
• Comfortable with hands-on, execution-focused work.
• Interest in B2B marketing or fintech is a plus.

We are looking for a Content Marketing Lead to own how Intellect tells its story across markets, channels, and audiences.

This role is responsible for developing and executing a content strategy that strengthens Intellect’s position as a global leader in workplace mental health. You will shape narratives that resonate with HR leaders, C-suite executives, partners, and employees — translating complex mental health and product insights into compelling content that builds trust, drives demand, and supports enterprise growth.

You will work closely with Brand, Product Marketing, PR, Client Success, and Commercial teams to ensure content supports the full buyer journey — from thought leadership and awareness to enterprise deal support and client engagement.

This role is ideal for someone who combines strong storytelling instincts with strategic thinking and operational discipline, and who thrives in a fast-paced environment where priorities evolve and global scale is the goal.

What You’ll Do

Content Strategy & Editorial Leadership

• Own and execute Intellect’s global content strategy across key channels, including blog, reports, whitepapers, webinars, newsletters, and social media.
• Develop editorial themes and content pillars aligned with Intellect’s brand positioning, product priorities, and enterprise GTM strategy.
• Ensure content consistently reflects Intellect’s voice as a credible, evidence-based leader in workplace mental health.

Thought Leadership & Narrative Development

• Translate industry insights, research, and product developments into compelling narratives for HR leaders, C-suite executives, and partners.
• Develop flagship thought leadership content such as industry reports, executive insights, and mental health trend pieces.
• Partner with internal experts, clinicians, and leadership to shape credible, differentiated perspectives on mental health and workplace wellbeing.

Demand Generation & Sales Enablement

• Develop content that supports enterprise pipeline generation, including case studies, solution briefs, and campaign assets.
• Partner with Commercial and Partnerships teams to build content that supports enterprise conversations, RFPs, and key account engagement.
• Ensure content supports both top-of-funnel awareness and mid-funnel enterprise education.

Content Distribution & Performance

• Own distribution strategies across owned and partner channels to maximise reach and engagement.
• Work with the CRM team to ensure content supports engagement campaigns and member education.
• Track and analyse content performance, using insights to refine strategy and prioritisation.

Who You Are

• 5–7 years of experience in content marketing, editorial strategy, or thought leadership, ideally in B2B SaaS, healthcare, HR tech, or employee benefits.
• A strong storyteller who can translate complex topics into clear, engaging, and credible narratives.
• Comfortable developing both strategic content frameworks and hands-on execution.
• Experience creating content that supports enterprise sales cycles and thought leadership positioning.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Experience working cross-functionally with product, commercial, and marketing teams.
• Analytical and performance-driven, with the ability to use insights to inform content decisions.
• Strong storytelling and messaging skills — able to translate complex products into simple, compelling narratives
• Strong project management and execution discipline, even when processes are still evolving
• Analytical and insight-driven, with the ability to use data to inform decisions

Nice to Have

• Experience in mental health, healthcare, insurance, or employee benefits
• Experience building thought leadership for global or multi-market organisations.
• Experience producing research reports, executive insights, or industry trend pieces.
• Familiarity with content analytics, SEO, and distribution strategies.

Location

Open to candidates based in Malaysia (hybrid) or the Philippines (remote)

About the Role

EPOS AI is building a partner-led growth engine for Southeast Asia, and this role sits at the centre of it. We are looking for a Senior Manager to own our affiliate and partnership marketing strategy across the region - designing the programmes, recruiting the right partners, and building relationships that translate into measurable merchant acquisition.

This is not a campaign management job. The person in this role will be operating across five distinct partner channels simultaneously, working closely with local marketing managers, the commercial team, and product stakeholders to get things built and shipped. You will need to be equally comfortable closing a partnership with a merchant association as you are analysing referral conversion data and iterating on programme mechanics.

If you have spent your career building partner ecosystems and affiliate channels from the ground up - and you enjoy the complexity of doing it across multiple markets - this is the right kind of challenge.

What You Will Own

1. Merchant Referral Programme

Design and manage a structured merchant-to-merchant referral programme. This means working out the right reward mechanics, integrating with our product team to build the referral infrastructure, and driving adoption through active merchant engagement.

• Define referral tiers, payout conditions, and reward structures that balance acquisition cost against lifetime value
• Work with product to build referral dashboards, unique referral links, and in-app sharing features
• Identify our highest-satisfaction merchants using usage data and turn them into active referrers
• Track referral conversion at every stage and iterate on what is not working

2. Brand and Strategic Partnerships

Identify and activate partnerships with businesses and service providers that interact with SME merchants at key moments in their growth journey. Think accountants, business registration services, real estate agents, co-working spaces, business consultants - anyone a merchant is likely to engage when they are starting, scaling, or pivoting.

• Map the SME ecosystem and identify where EPOS360 can be recommended most naturally
• Build and manage a pipeline of partnership conversations, from initial outreach to signed agreements and live referrals
• Develop co-marketing materials and partner onboarding toolkits that make it easy for partners to refer on our behalf
• Track referred merchant volumes per partnership and optimise accordingly

3. KOL and Influencer Partnerships

We want business owners who follow relevant creators to discover EPOS360 through authentic content, not traditional advertising. This channel is about finding the right voices - people whose audiences are made up of merchants and entrepreneurs - and enabling them to tell our story credibly.

• Source and qualify KOL and influencer candidates whose audiences genuinely overlap with our merchant profile
• Manage the end-to-end relationship: briefing, content direction, affiliate link setup, and performance tracking
• Develop a playbook for influencer-led livestream selling, particularly for hardware products
• Build evergreen content partnerships, not just one-off sponsored posts

4. Merchant Associations

Organisations like the Chinese Chamber of Commerce, FMAS in Singapore, HECS, and similar bodies represent concentrated networks of exactly the merchants we want to reach. Building relationships here creates referral channels that are both scalable and credible.

• Identify and prioritise merchant associations and trade bodies across Malaysia, Singapore, and the broader region
• Establish formal referral and co-promotion agreements with association leadership
• Design joint campaigns and member benefit programmes that give associations a reason to recommend us
• Represent EPOS360 at association events and build visibility within the membership base

5. Resellers, Distributors and Solution Partners

We want to build a network of external parties who will actively introduce EPOS360 to merchants as part of their own business activities. This includes traditional resellers and distributors, but also less conventional referrers - field networks whose day-to-day work brings them directly into contact with our target merchants. E.g. Delivery riders.

• Recruit and onboard resellers and distributors who can operate on an asset-light model, focused purely on merchant acquisition through referrals
• Identify and sign non-traditional referral partners whose regular business activities put them in front of the merchants we are trying to reach
• Provide partners with the tools, training, and collateral they need to refer and sell effectively
• Set and manage performance expectations for each reseller and distributor relationship

Experience

• 5 to 8 years in affiliate marketing, channel partnerships, or partner ecosystem development
• Demonstrable experience building or scaling a partnership programme, not just inheriting one that already existed
• Track record of working across multiple markets in Southeast Asia -- Malaysia and Singapore at minimum
• Experience recruiting and managing non-traditional referral partners is a strong advantage
• Background in fintech, SaaS, or B2B commerce is preferred but not a hard requirement

Skills and Capabilities

• Strong commercial instincts - you understand what makes a partnership worth pursuing and when to walk away
• Able to manage multiple partner types simultaneously without losing sight of outcomes
• Comfortable pulling your own performance data, interpreting it, and acting on it without waiting to be told
• Strong written and verbal communication in English; Bahasa Malaysia, Mandarin, or Bahasa Indonesia is a genuine advantage
• Experienced using affiliate management platforms such as Tapfiliate, Impact, PartnerStack, or similar
• Able to produce a partner brief, a partnership deck, and an onboarding guide without outsourcing it

Supports the Site Security Leader in managing comprehensive security operations at Western Digital facilities. This role serves as the primary liaison with outsourced security service providers, managing vendor performance, compliance, and daily operations. Key responsibilities include conducting security risk assessments, developing security procedures and SOPs, managing vendor contracts and budgets, monitoring security systems functionality, delivering training programs, and coordinating security projects and VIP visits. The position ensures operational excellence through KPI analysis, headcount management, procurement processes, and compliance with global security standards (CTPAT, RBA, AEO, IMS). The role provides technical support for physical security systems and may involve regional coordination with APAC security teams, including site visits when required.

Roles / Responsibilities 

• Assist Site Security Leader in managing overall security operation issues.
• Provide physical and system operations technical supports to Site Security Leader.
• Perform Security Risk and Vulnerability Assessment on a periodic basis.
• Communicate and liaise with Outsource Security Service Provider of day-to-day tasks and any instructions from management.
• Assist in creating site security procedures and S.O.P (Work Instructions).
• Ensure outsource service provider is properly briefed of any changes in security procedures.
• Follow-up with Security Service Provider on the KPI reports which they need to submit and update as per security requirement. Analyze their service performance.
• Update Outsource Security Vendor KPI to the Site Security leader. 
• Follow-up on security headcount supply with the outsource service provider to meet daily headcount operations requirements.
• Verify and validate outsource service provider’s actual daily headcount supplied against the headcount’s requirement.
• Estimate and Raise PR for forecasted following month billing amount. (Raise Blanket PO Request).
• Buy off the report for outsource security service provider claim upon finalized claim amount and received invoice.
• Follow up with Finance dept. for payment release if overdue.
• Conduct New Hire Orientation training for Employees, Vendors and Contractors.
• Attend meeting with Western Digital staff on any rising issues and provide the necessary support.
• Follow up closely with the vendors/contractors on any security projects to ensure it follows schedule and completes successfully on time.
• Coordinate any VIP visit or any special visit.
• Conduct final level interview for new hire from outsource security service provider.
• Conduct investigation as when required to assist security operations team.
• Conduct training to in-house guards and outsource Security Service Provider by using current SOPs.
• Participate in CTPAT, RBA, AEO, IMS and other pertinent audits.
• Monitor and ensure security systems are fully operational (i.e CAS, Door alarms, CCTVs, boom gates, turnstiles, etc.)
• Report and provide technical support to fix any site security equipment issues immediately.
• Provide technical support and coordinate with any Western Digital security personnel in APAC region if required. This may include visits to the affected sites.

The Manager of People Manager Upskilling Programs will lead the learning experience design, implementation, and continuous improvement of manager development programs globally that build critical manager capabilities across WD (Western Digital.) This person will drive upskilling initiatives that enable first-line and mid-level managers to effectively lead self, lead teams, and execute business strategy while fostering a high-performance culture.  

In this role, you’ll collaborate with Human Resources and all of WD’s key business functional leaders, to ensure the People Manager Learning programs are engaging, inclusive, and aligned with organizational goals. 

Success in this role requires a balance of designing and executing impactful learning experiences that drive behavior change, operational excellence to scale programs, stakeholder engagement, and continuous improvement. 

Key Responsibilities 

Learning Program Strategy & Design 

• Design “in the flow of work life” learning experiences that fit with WD’s diverse audience needs and include Change Management and Resiliency thinking into all management programs 
• Develop comprehensive people manager training curriculum covering core competencies in alignment to WD’s desired business outcomes. Fundamental needs may be but aren’t limited to: shifting from doing the work to enabling and coaching others, delegation, prioritization and goal setting, giving and receiving feedback, recognizing quality performance, having difficult conversations that drive performance improvement and increase motivation, and managing a multi-generational workforce.  
• Create blended and scalable learning pathways and programs for new managers, experienced managers, and high-potential leaders that meet the needs and demands of our vast managerial audiences. 
• Align programs with WD's strategic priorities, overall leadership skills framework, cultural values, and business objectives. 
• Gather audience needs and feedback on current state and align to business outcomes and data insights to refine content and continuously evolve. 
• Pilot innovative learning technologies and development tools to create programs that have a measurable impact on changing behavior yet can quickly be created and delivered. 
• Willingness and flexibility to travel as needed 

Program Execution & Operations 

• Manage end-to-end program execution including scheduling, facilitator coordination, participant communications, and logistics – both virtual and in-person programs. 
• Deliver select training sessions; certify and manage internal/external facilitators and content developers. 
• Implement blended learning and change management approaches (virtual, in-person, self-paced, cohort-based community learning, spatial reinforcement techniques, and so on.) 
• Track program metrics: completion rates, satisfaction scores, behavior change, business impact 
• Partner with HR Business Partners, Talent Development and Inclusion, other HR teams, and functional business leaders across all WDC sites, to identify skill gaps, behavioral change needs, and involve them in designing solutions. 
• Collaborate with Diversity & Inclusion teams to embed inclusive leadership practices. 
• Align with Performance Management and Succession Planning processes. 

Stakeholder Partnership 

• Partner with HR Business Partners, Talent Development and Inclusion, other HR teams, and functional business leaders across all WDC sites, to identify skill gaps, behavioral change needs, and involve them in designing solutions. 
• Collaborate with Diversity & Inclusion teams to embed inclusive leadership practices. 
• Align with Performance Management and Succession Planning processes. 

Pulling samples, perform reliability testing on production products and R&D product.

Compile the raw data and publish reliability report

Regular Responsibilities

• Scope and Define tasks: Test and sample arrangement follow priority which to meet the delivery deadline for production or R&D product.

• Tool Operation: Operate microscope, mini-chamber, MST(Media Servo Tester), blade tester, also to ensure high-quality test is perform.
• Tool maintenance: manage spare parts inventory, perform PM within schedule, troubleshoot blade tester and mini-chamber.
• Data Interpretation and Reporting: Analyze from raw data and generate detailed reports for engineering teams.
• Cross functional Collaboration: Work closely with engineers and also upstream/downstream colleagues and ensure smooth operation without miscommunication.

Essential Duties and Responsibilities:

Provide continuous support to production in reliability methodologies, enhance tool performance, and optimize workflow efficiency.

Perform testing and measurement for tested disks and heads, compile and publish reports

Regular Responsibilities

• Operate AFM/OSA to measure tested heads and disks to support production and NPI lines
• Compile data and publish reports on time
• Perform defect scribing, submit tested disks/heads for FA
• Manage inventory for spare parts and sample tracking list
• Perform lab housekeeping by following 7s standard
• Shipping and collection of delivery items from store
• Assist engineer in other tasks as instructed

Perform testing and measurement for tested disks and heads, compile and publish reports

Regular Responsibilities

• Operate AFM/OSA to measure tested heads and disks to support production and NPI lines
• Compile data and publish reports on time
• Perform defect scribing, submit tested disks/heads for FA
• Manage inventory for spare parts and sample tracking list
• Perform lab housekeeping by following 7s standard
• Shipping and collection of delivery items from store
• Assist engineer in other tasks as instructed

Pulling samples, perform reliability testing on production products and R&D product.

Compile the raw data and publish reliability report

Regular Responsibilities

• Scope and Define tasks: Test and sample arrangement follow priority which to meet the delivery deadline for production or R&D product.

• Tool Operation: Operate microscope, mini-chamber, MST(Media Servo Tester), blade tester, also to ensure high-quality test is perform.
• Tool maintenance: manage spare parts inventory, perform PM within schedule, troubleshoot blade tester and mini-chamber.
• Data Interpretation and Reporting: Analyze from raw data and generate detailed reports for engineering teams.
• Cross functional Collaboration: Work closely with engineers and also upstream/downstream colleagues and ensure smooth operation without miscommunication.

Essential Duties and Responsibilities:

Provide continuous support to production in reliability methodologies, enhance tool performance, and optimize workflow efficiency.

Pulling samples, perform reliability testing on production products and R&D product.

Compile the raw data and publish reliability report

Regular Responsibilities

• Scope and Define tasks: Test and sample arrangement follow priority which to meet the delivery deadline for production or R&D product.

• Tool Operation: Operate microscope, mini-chamber, MST(Media Servo Tester), blade tester, also to ensure high-quality test is perform.
• Tool maintenance: manage spare parts inventory, perform PM within schedule, troubleshoot blade tester and mini-chamber.
• Data Interpretation and Reporting: Analyze from raw data and generate detailed reports for engineering teams.
• Cross functional Collaboration: Work closely with engineers and also upstream/downstream colleagues and ensure smooth operation without miscommunication.

Essential Duties and Responsibilities:

Provide continuous support to production in reliability methodologies, enhance tool performance, and optimize workflow efficiency.

Pulling samples, perform reliability testing on production products and R&D product.

Compile the raw data and publish reliability report

Regular Responsibilities

• Scope and Define tasks: Test and sample arrangement follow priority which to meet the delivery deadline for production or R&D product.

• Tool Operation: Operate microscope, mini-chamber, MST(Media Servo Tester), blade tester, also to ensure high-quality test is perform.
• Tool maintenance: manage spare parts inventory, perform PM within schedule, troubleshoot blade tester and mini-chamber.
• Data Interpretation and Reporting: Analyze from raw data and generate detailed reports for engineering teams.
• Cross functional Collaboration: Work closely with engineers and also upstream/downstream colleagues and ensure smooth operation without miscommunication.

Essential Duties and Responsibilities:

Provide continuous support to production in reliability methodologies, enhance tool performance, and optimize workflow efficiency.

We are seeking a proactive and detail-oriented Intern to support our Original Equipment (OE) division. This internship offers a unique opportunity to gain hands-on experience in customer relationship management, sales support, and operational coordination, playing a vital role in ensuring customer satisfaction and efficient sales processes.

Key Responsibilities:

• Assist in managing OE product inquiries and help document customer requirements to inform sales and product strategies.
• Support the follow-up on delivery status and order progress for OE parts, directly contributing to customer satisfaction and retention.
• Help process OE customer orders, including handling Purchase Orders and coordinating with our internal teams (e.g., SO Manila).
• Assist in the accurate handling of Part Numbers for Original Equipment Service (OES), critical for sales accuracy and inventory management.
• Gain exposure to customer pricing structures and Inter-Company Pricing Transfer (IPT) agreements.

Projects & Learning Exposure:

As a Marketing & Sales Intern, you will gain practical experience by:

• Supporting coordination with the OE Team on project-related tasks.
• Assisting our planning department in coordinating stock arrangements for OE.
• Contributing to the marketing team's initiatives as needed.
• Preparing reports (upon request only) to provide valuable operational and sales insights for decision-making.

Hire Digital is looking for a Field & Partner Marketing Associate to support the growth of our business in Malaysia. In this role, you will work closely with Marketing, Sales, and Partnerships teams to execute marketing programs that drive SME acquisition, partner engagement, and pipeline growth.

This is a highly execution-focused role covering field marketing, partner campaigns, events, and campaign operations.

RESPONSIBILITIES

• Execute field marketing programs including industry events, networking sessions, and partner activations.
• Manage end-to-end event execution (vendors, logistics, invitations, run-of-show, and lead capture).
• Support partner marketing initiatives, including joint campaigns, webinars, and co-marketing activities.
• Coordinate the development of local marketing assets, including case studies, landing pages, email campaigns, and event collateral.
• Support execution of performance and campaign initiatives through landing page coordination, tracking (UTMs), and reporting.
• Work with Sales and Partnerships to ensure lead tracking, follow-ups, and campaign performance reporting.

REQUIREMENTS

• 3+ years of B2B marketing experience, ideally in fintech, SaaS, or technology companies.
• Experience executing events, partner marketing programs, and integrated campaigns.
• Strong project management and stakeholder coordination skills.
• Familiarity with CRM / marketing automation tools (Salesforce, HubSpot, Marketo, or similar).
• Excellent communication skills in English and Bahasa Malaysia.
• Ability to work in a fast-paced, growth-stage environment.

We are looking for an Web & Digital Account Manager to lead website and digital marketing projects for key client accounts. This role focuses on managing web design, web development, and campaign-related digital work from planning through to launch and optimisation.

You will act as the bridge between clients and internal teams, ensuring projects are delivered smoothly, on time, and aligned with both brand and performance goals.

RESPONSIBILITIES

CLIENT MANAGEMENT

• Serve as the primary point of contact for assigned client accounts.
• Lead project kick-off meetings and clarify goals, timelines, and deliverables.
• Translate client requirements into clear briefs for design and development teams.
• Provide regular updates and manage expectations throughout the project lifecycle.
• Build strong, long-term client relationships based on trust and delivery excellence.

PROJECT DELIVERY

• Manage end-to-end website projects, including redesigns, new builds, and landing page development.
• Oversee timelines, budgets, and resource coordination.
• Ensure work is delivered in accordance with the agreed scope and quality standards.
• Support content, UX, and SEO alignment during the build process.
• Coordinate testing, QA, and launch processes to ensure smooth deployment.

DIGITAL & PERFORMANCE ALIGNMENT

• Ensure websites and landing pages are built with performance in mind (SEO structure, mobile responsiveness, page speed).
• Support the implementation of analytics and basic conversion tracking.
• Review performance data post-launch and recommend improvements.
• Identify opportunities to upsell additional services, such as CRO, SEO, or ongoing optimisation.

INTERNAL COLLABORATION

• Work closely with designers, developers, strategists, and content teams.
• Prioritise tasks and manage competing deadlines.
• Flag potential risks early and help problem-solve solutions.
• Maintain clear documentation, including project timelines and scope updates.

REQUIREMENTS

• Previous experience in account management, digital project management, or digital marketing.
• Experience managing website or digital build projects (e.g., WordPress, Shopify, Webflow, or similar platforms).
• Strong understanding of how websites support marketing performance.
• Basic knowledge of SEO principles, website structure, and analytics.
• Strong organisational skills and ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Comfortable working with remote or cross-functional teams.
• Ability to take ownership and work independently.

Hire Digital is seeking an experienced Events & Field Marketing Manager4to lead the strategy, planning, and execution of high-impact B2B events across Singapore and Southeast Asia. This role sits within the regional marketing function and partners closely with Sales, Partnerships, Product, and Growth teams to drive pipeline, customer engagement, and brand presence.

RESPONSIBILITIES

Event Strategy & Execution

• Lead end-to-end planning and execution of B2B events, including industry conferences, executive roundtables, customer meetups, and proprietary forums
• Manage all event logistics and operations, including venue sourcing, vendor and agency management, contract negotiations, budgets, run sheets, and on-site coordination
• Deliver consistent, high-quality brand experiences across all event touchpoints, including content, speakers, production, and visual identity

Field and Revenue Alignment

• Partner closely with Sales, Partnerships, Product, and Customer teams to align events with pipeline, revenue, and account-based marketing objectives
• Collaborate with Demand and Growth Marketing teams to drive registrations, qualified leads, and measurable ROI from event programs
• Support field marketing initiatives tied to regional sales priorities and strategic accounts

Project Management and Optimisation

• Manage multiple concurrent events and timelines, ensuring flawless delivery under tight deadlines
• Track and report on event performance, including attendance, lead quality, pipeline impact, and ROI
• Capture post-event insights and feedback, translating learnings into clear recommendations to continuously improve future programs

REQUIREMENTS

• Proven experience in events or field marketing, ideally within tech, fintech, or high-growth startup environments
• Strong track record delivering B2B events, such as executive breakfasts, customer roundtables, launch events, and industry forums
• Excellent project management skills with the ability to manage multiple priorities simultaneously
• Strong stakeholder management and communication skills, with experience collaborating cross-functionally
• High attention to detail and a hands-on, execution-focused mindset
• Comfortable working with data, metrics, and reporting to evaluate event performance and ROI
• Self-motivated, proactive, and able to operate with autonomy in a fast-paced, dynamic environment