WHAT YOU’LL DO​​
As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company. ​

You will:​

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.​

• Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.​

• Manage team planning, scheduling, and ensure seamless opening and closing routines.​

• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.​

• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.​

• Represent yourself and the brand positively during all customer interactions.​

WHO YOU’LL WORK WITH​​
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

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WHO YOU ARE​​

We are looking for people with…​​

• Experience in retail management and operations.​

• Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.​

• Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting. ​

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And people who are…​​

• Strong and confident leaders who inspire, coach, and develop their teams with integrity.​

• Thriving in collaborative, dynamic environments, with a solution-focused mindset.​

• Motivated to create great customers experiences while promoting and selling our products.​

• A keen interest in fashion trends, commerciality, and competitor insights to drive sales.​

• Effective communicators, creative, and curious.​

• Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.​

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WHO WE ARE​​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​​

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WHY YOU’LL LOVE WORKING HERE ​​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​​

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JOIN US​​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​​

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Take the next step in your career together with us. The journey starts here.​​

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*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​

About the Role

Responsible to lead and deliver the overall HR services, particularly in Payroll & Benefits services across the APAC countries under the Regional Shared Services Centre, focus on the internal client which includes managing critical service issues to resolution, liaising with countries HR Business Partners to ensure services meet required standards (inclusive of third party suppliers) and the ability to align to the business strategy in different countries within the SGS APAC region and imperatives to ensure the service delivery is in line with the requirements and expectations under the Service Level Agreement (SLAs).

Responsibilities

• Oversee the Payroll & Benefits functions / areas in the HR Shared Service Centre to ensure quality and efficiency of the services in line with the Service Level Agreement (SLAs) and fully comply to the related standard & legislation.
• Accountable for the timely delivery of the Payroll & Benefits services and processes, including Payroll, Compensation & Benefits, Employee Welfare, HRIS, as well as day-to-day liaison with different stakeholders in APAC countries.
• Establish and standardize work procedures and best practice across different countries to improve the efficiency of the shared service team.
• Ensure the necessary interface and infrastructures are in place to facilitate the services offer to the countries.
• Continuous strike for “zero error” target in achieving the “Centre of Excellence” in HR deliveries.
• Ensure the governance of the service operations, including managing the budget, schedule expenditures and cost effective measurements of the shared services.
• Carry out necessary standard and process audit to ensure the compliance and alignment of the HR practices across different countries legal requirements.
• Manage the shared service team and develop a high performance culture within the service centre.
• Analyse variances in operations and initiate gap / cost reduction as appropriate.
• Continue develop, implement and drive the new initiatives in HR services, including of process improvement, automation, resource management.
• Prepare activity, budget and performance activities reports to the management.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.

Join us as an Assistant Manager, DevOps and lead our cloud infrastructure and DevOps operations. Oversee cloud environments to ensure performance, security, and scalability, while guiding a skilled team toward operational excellence.

The Job:

1. DevOps Architecture & CI/CD Leadership

• Lead the design and optimisation of CI/CD pipelines to support efficient code integration, testing, and deployment.
• Define best practices for automated build, release, and deployment processes across development teams.
• Oversee reliable code delivery across development, staging, and production environments.

2. Infrastructure Automation & Cloud Platform Management

• Lead infrastructure automation using Infrastructure as Code (IaC) tools such as Terraform, Ansible, or similar.
• Manage and optimise cloud infrastructure across AWS environments and container orchestration platforms (Kubernetes – EKS/ECS).
• Continuously improve infrastructure architecture, scalability, and automation practices.

3. Monitoring, Reliability & Performance Optimisation

• Implement monitoring, logging, and alerting systems to ensure high platform availability and operational visibility.
• Drive performance optimisation across applications and infrastructure to support scalable SaaS environments.
• Lead troubleshooting of complex infrastructure, deployment, and performance issues.

4. Security & Operational Governance

• Integrate security best practices into infrastructure design and deployment pipelines.
• Ensure infrastructure and deployment processes align with security and compliance requirements.
• Support security reviews, audits, and operational risk mitigation.

5. Cross-Functional Engineering Collaboration

• Collaborate closely with software engineering, QA, product, and operations teams to deliver reliable infrastructure solutions.
• Provide DevOps expertise during system architecture discussions and technical planning.
• Promote DevOps best practices across engineering teams.
  

6. DevOps Leadership & Knowledge Sharing

• Mentor DevOps engineers and support their technical development.
• Establish standards for infrastructure documentation, deployment workflows, and operational processes.
• Contribute to continuous improvement initiatives across engineering and platform operations.

The Person:

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
• 6–9 years of hands-on DevOps experience, preferably in cloud-native or SaaS environments.
• Strong expertise in AWS cloud infrastructure, container orchestration (Kubernetes – EKS/ECS), and Infrastructure as Code (Terraform, Ansible or equivalent).
• Proven experience designing and managing CI/CD pipelines in modern cloud environments.
• Strong knowledge of monitoring, logging, and observability tools for distributed systems.
• Experience troubleshooting cloud infrastructure, container platforms, and deployment pipelines.
• Familiarity with database technologies such as PostgreSQL, MySQL, or MongoDB.
• Ability to lead DevOps initiatives and mentor engineers while remaining hands-on technically.
• Strong communication and collaboration skills across engineering teams.

Role Purpose

Drive business performance by strengthening leadership capability, employee experience, and a high-ownership culture. Design and deliver integrated talent, learning, and culture programs that improve retention, productivity, and readiness for growth and transformation.

Key Responsibilities

▪Develop and Guide through performance management frameworks (for all target groups: new hires, interns, contractual hires, low performers) including TM flow, including goal-setting processes, evaluation methods, and feedback mechanisms, ensuring alignment with tires

▪ Coordinate and oversee the TM Flow, including setting objectives, conducting reviews & check-ins, and facilitating calibration sessions to ensure consistency and fairness

▪Identify development needs through performance data analysis and collaborate with managers to implement training programs, mentorship, and performance improvement plans (PIPs) for underperforming employees

▪Collect and analyze performance data to identify trends, gaps, and areas for improvement. Prepare comprehensive reports to inform strategic decision-making

▪ Work closely with HR Business Partners, department heads, and team leaders to ensure that performance management processes are effectively communicated and integrated across the organization

▪Continuously review and enhance performance management processes, incorporating feedback from stakeholders and staying informed about best practices to ensure effectiveness and efficiency

• Leadership & Manager Development: Design manager essentials (coaching, feedback, performance, engagement), leadership curricula, and practical toolkits; enable leaders to execute consistently. 

• Talent Development & Mobility: Support succession planning, HiPo identification, career frameworks, and internal mobility; build critical capability pathways for priority roles. 

• Learning Strategy & Delivery: Build annual learning plan and academies; curate blended learning (digital + cohort + on-the-job); ensure transfer to performance through reinforcement. 

• Engagement & Employee Listening: Run listening strategy (surveys/pulses/focus groups), convert insights into action plans, and close the loop 

• Measurement & ROI: Track impact and provide executive-ready insights; continuously improve programs based on data and feedback. 

• Stakeholder Partnership: Work with HRBPs, business leaders, and COEs to tailor interventions; manage vendors and learning partners as needed.

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

We are looking for a passionate and dedicated individual to join our Malaysia team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.

• You love APM Monaco
• Minimum of 5 years of working experience in luxury retail / fashion retail, with min. 2 years in managerial position
• Track record of outstanding sales performance and CRM
• Support Store-in-Charge in sales and operation management, KPI analysis, rostering, visual merchandising, CRM, team management
• Fluency in English
• Approachable personality and customer-service oriented
• Attractive and competitive package is offered
• Working location: 1 Utama Shopping Centre
• Immediate availability is preferred

Get to Know the Team

The Collections team is a new team responsible for handling the recovery of repayment obligations post disbursal. We protect portfolios and keeping good relationships with customers/partners.

Get to Know the Role

• As the Team Leader for the MY & SG collection team, you'll foster client relationships, manage loan commitments, follow our policy, and handle loan default inquiries.
• You will lead agents, collaborate with external agencies, aim to meet set OKRs, and comply with standards. You'll pioneer new procedures, boost collaboration and productivity.
• You will report to the Head of Lending Collections and be based in Petaling Jaya, working onsite.

The Critical Tasks You Will Perform

• You will manage the daily operations of the MY and SG collections team, ensuring efficient resolution of customer accounts promptly.
• You will develop and implement strategies to improve collections processes, reduce bad debt, and increase repayment rate.
• You will collaborate with multiple teams to resolve issues affecting collections performance.
• You will analyse data to identify trends, opportunities, and challenges, and develop relevant recommendations.
• You will ensure internal and external compliance with regulatory requirements, industry standards, and company policies.
• You will manage budgets, forecasts, and resource allocation plans to support collections operations.

• Key person for Security of the Centre.
• Monitor and ensure compliance on local authority regulations and Safety & Security Manual compliance especially on threat, burglary, theft & fraud, crime, access control and robbery.
• To identify potential security threats and propose remedial actions/measure to the Assistant Safety & Security Manager.
• To monitor and conduct inspection as pre-required interval for the security system to ensure the systems are always in working and proper functions as per requirement.
• Manage Fire Command Centre (FCC) daily operations and response to any emergency situations and proper document it.
• To monitor outsource security overall daily operations performance to ensure the duty is carry out in accordance to the job scopes and responsibility for smooth operations and security of the Centre’s operations.
• To prepare security roster to ensure smooth operations performance accordance to the scopes and responsibility.
• To conduct safety & security related training to securities to ensure comply requirement and interval.
• To work with security to oversee and monitor the fire system, access control, CCTV and PA system to ensure in good working order. 
• First response to security related incident and carry out investigation to gather relevant information and recommend prevention action and counter measure to prevent the similar occurrence.
• Liaise with local authority and assisting in crime investigation, incident, lost & found items and other related matter.
• To carry out the inspection to emergency equipment to ensure it is always is ready to use condition.
• First response to the Centre’s emergency and report to situation to the on Duty Manager.
• To lead and oversee the Carpark facilities of the Centre and ensure carpark operational control, systems and payment platforms are running in good condition.
• To provide carpark occupancy monitoring and data analysis report and contribute to budgeting and income performance analysis.
• Collaborate and coordinate with security personnel on all aspects of carpark operations.
• Demonstrate and maintain a professional and productive relationship with state authorities.
• To send the lost and found items to the nearest police station.
• Perform other responsibilities as assigned by superior or management from time to time.

Role Summary:

Owns end-to-end delivery of HRTech implementation projects, managing governance, client relationships, financials, and team performance to ensure successful outcomes. Carries mandatory team leadership accountability.

Key Responsibilities:

• Project Delivery Ownership: Lead end-to-end project delivery from initiation to formal closure. Manage scope, schedule, resources, financials, and quality standards.
• Client Relationship Management: Build and maintain strong relationships with client project sponsors and stakeholders. Lead executive project reviews and steer committee presentations.
• Risk & Escalation Governance: Proactively manage risks, issues, and escalations throughout the project. Develop mitigation strategies and lead resolution of critical blockers.
• Team Leadership: Lead and motivate cross-functional project teams. Coach junior project members and support their professional development. Conduct regular 1:1s and provide structured, actionable feedback.
• PMO Governance: Adhere to RA PMO standards and contribute to methodology improvements. Ensure all project documentation is complete, accurate, and audit ready.

Functional Competency:

• Program Execution: Drives execution for full programs and workstreams.
• Risk Management: Manages risk logs, conducts reviews, and prevents downstream issues.
• Scope Control: Negotiates delivery scope aligned with client strategy.
• Commercial Awareness: Monitors burn rate and tracks scope changes against budget.

Behavioural Competency:

• Task Ownership: Leads end-to-end delivery with accountability and foresight.
• Leadership: Inspires confidence and drives team performance.
• Client Relationship: Drives relationship depth and account understanding.
• Stakeholder Management: Influences outcomes through strategic engagement.
• Escalation Management: Prevents escalations through proactive risk handling.
• Problem Solving: Solves complex problems with strategic foresight.
• Attention to Detail: Producing consistently high-quality work with thorough checks.
• Change Attitude: Drives change with positive mindset and resilience.
• Team Leadership: Drives team performance and alignment.
• Mentoring: Coaches peers and guides best practices.
• People Development: Gives structured feedback and supports growth.

• Bachelor's degree: PMP or PRINCE2 Practitioner required.
• 7–10 years of project management experience in HRTech implementations.
• Proven track record of delivering large-scale software implementations.
• Strong leadership, communication, and financial management skills.
• Demonstrated people management and team development capability.
• Certifications: Product recommended Project Management Certification (preferred).

Get to Know the Team

We are the strategic engine behind Grab's Lending business, using data, technology, and trust to redefine financial services and guide financial inclusion across Southeast Asia. Our purpose is to unlock socio-economic empowerment for SMEs and entrepreneurs by building, rolling out, and commercializing innovative lending products across our regional markets. We are a high-impact and data-driven team that values rigorous analysis and effective execution. Join us to directly influence a core Grab product and improve the lives of millions.

Get to Know the Role:

You will support lending strategy end to end, from product and feature ideation and partnerships to regional rollout and user growth. You will work across multiple projects and countries in SME Lending. If you are passionate about building financial services and seeing your strategies create tangible impact, this role is for you.

You will report to the Manager, Regional SME Lending and be based in our Petaling Jaya office onsite.

The Critical Tasks You will Perform:

Regional Digital Lending Strategy

• Develop the strategic roadmap for AI-driven digital SME lending solutions across the region and multiple ecosystem-based credit products
• Advise management on key issues (e.g., strategic initiatives, business plans, major investments) through clear framing, systems-level thinking, and rigorous analysis of the SME financing landscape.
• Lead assessments and feasibility studies for new SME lending product introduction, geographic business growth, commercial ventures and strategic partnerships relevant to SME credit and financing.

Business Intelligence and Monitoring

• Design market intelligence metrics and performance measurement dashboards to monitor ongoing performance of Lending's portfolio of businesses
• Lead the daily monitoring of key lending metrics, highlight areas of strength and improvement and independently drive changes working with the country teams

AI, Data & Decisioning Enablement

• Champion the use of AI, machine learning, and analytics to enhance credit assessment, fraud detection, pricing and risk segmentation, customer targeting, and portfolio optimization by collaborating with data science and risk teams
• Optimize customer journeys by orchestrating digital processes and technology integration across the lending journey, ensuring seamless and efficient experiences for customers and internal users.

Market and Project oversight

• Collaborate with local country teams to execute go-to-market strategies and establish partnerships across various markets.
• Execute key strategic projects, from identifying issues, analysing data and trends, working cross-vertical, with the purpose of generating insights and relevant business recommendations.

We are seeking a dynamic and results-driven Sales Manager to join our team in Movenpick Hotel and Convention Centre KLIA. As a key member of our sales leadership, you will be responsible for driving revenue growth, managing a high-performing sales team, and developing strategic relationships with clients.

• Lead and motivate a team of sales professionals to achieve and exceed sales targets
• Develop and implement effective sales strategies to expand our customer base and market share
• Establish and maintain strong relationships with key guests
• Analyze sales data and market trends to identify opportunities for growth
• Collaborate with cross-functional teams to ensure guest satisfaction and retention
• Conduct regular performance reviews and provide coaching to team members
• Create and deliver sales presentations to potential guests
• Monitor competitor activities and adjust strategies accordingly
• Prepare and present sales reports to senior management

Get to Know the Team

We are the strategic engine behind Grab's Lending business, using data, technology, and trust to redefine financial services and guide financial inclusion across Southeast Asia. Our purpose is to unlock socio-economic empowerment for SMEs and entrepreneurs by building, rolling out, and commercializing innovative lending products across our regional markets. We are a high-impact and data-driven team that values rigorous analysis and effective execution. Join us to directly influence a core Grab product and improve the lives of millions.

Get to Know the Role

You will support lending strategy end to end, from product and feature ideation and partnerships to regional rollout and user growth. You will work across multiple segments and countries in Grab Lending with a clear path to become a regional product strategy subject matter expert or a commercial lead in a specific market; if you are passionate about building financial services and seeing your strategies bring tangible impact, this role is for you. You will report directly to the Head of Retail Lending and Lending Strategy with high visibility to key decision makers, and this is an onsite role based in Petaling Jaya.

The Critical Tasks You Will Perform

Assist with Regional Strategy Development

• Define, develop and help refine Lending's overall strategy and goals
• Provide inputs and advise the management team on key issues (e.g. strategic initiatives, business unit level plans, and major investments) based on clear issue framing, systems-level thinking and rigorous analyses.
• Lead assessments and feasibility studies for new product introduction, geographic business growth, commercial ventures and key strategic partnerships

Business monitoring and insights

• Design market intelligence metrics and performance measurement dashboards to monitor ongoing performance of Lending's portfolio of businesses
• Lead daily monitoring of key lending metrics, highlight areas of strength and improvement and independently guide changes working with the country teams
• Assist Lending leadership in periodic review and reporting of business performance (Exco level, Board level documents)

Business owner support - Driver Lending

• Work with the Driver Lending segment lead to rollout products and partnerships across markets collaborating with country leads and country teams
• Bridge business opportunities with product development with a grasp of business imperatives and a clear understanding of technology and regulatory framework's possibilities and/or limitations.
• Lead and execute key strategic projects, from identifying issues, gathering information from multiple sources, analysing data, and interpreting patterns, and trends with the purpose of generating insights about the market
• Travel once a quarter to support our colleagues across the region

• Develop individual and team sales action plans in line with overall business strategies to achieve targeted revenue growth.
• Create comprehensive sales plans to capture new market opportunities and materialize current sales leads.
• Identify, research, plan, and engage potential clients to establish new business relationships.
• Anticipate, identify, and understand client pain points and needs, converting them into actionable sales opportunities.
• Maintain strong client relationships through regular engagement and customized solutions.
• Maintain and nurture positive relationships with current and potential clients through regular communication and tailored solutions.
• Track market trends, emerging technologies, and competitor activities to refine strategies and maintain a competitive edge.
• Stay updated on all SGS services to ensure comprehensive solutions are offered, maximizing cross-selling opportunities.
• Liaise with technical and operations teams to ensure smooth and effective execution of business opportunities.
• Recruit, train, and mentor the sales team to meet high standards of performance and professionalism.
• Foster a collaborative work environment to drive team success.
• Responsible for sales planning, budgeting, and forecasting.
• Prepare a monthly sales performance reports on sales activities.
• Be abreast of SGS new products and services and propose to clients as appropriate.
• At all times, adopt a safe behavior by exercising due regards for the health and safety of SGS employees and clients, in line with SGS Policies and procedures.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Perform any other responsibilities as assigned by his/her superior.

We’re looking for a motivated and dynamic Service Operations Excellent Executive to join our expanding team. The position supports the development and execution of initiatives that enhance service quality, operational efficiency, and people capability across branches. The role focuses on implementing service management processes, monitoring compliance, supporting training programs, and coordinating improvement projects in line with business and regulatory.

requirements.

In this role you will be responsible for:

Service Process & Performance Support

• Assist in the implementation and monitoring of service management processes at branch level.
• Track operational KPIs, identify gaps, and escalate improvement opportunities.
• Provide administrative and analytical support for service capability initiatives.

Capability Building & Training

• Support the development, updating, and delivery of training materials related to service and operations.
• Coordinate training sessions, workshops, and coaching activities for Service Technicians and Supervisors.
• Collect feedback and monitor training effectiveness to ensure continuous improvement.

Audit & Compliance Monitoring

• Conduct branch visits to monitor service process adherence and regulatory compliance.
• Participate in route rides with Service Technicians and Supervisors to observe service delivery and client experience.
• Prepare audit observations and reports, highlighting areas for corrective actions.

Project & Initiative Support

• Assist in managing projects and programs assigned for service and operations capability development.
• Gather and analyze data, prepare reports, and support solution development for operational improvements.

Stakeholder Engagement

• Liaise with internal teams to ensure smooth execution of capability initiatives.
• Support communication and reporting requirements to management regarding progress, risks, and outcomes.

The ideal candidate will possess:

• Minimum Degree holder in any field.
• Experience in Operations and service industries will be an added advantage.
• Computer skill is essential (Microsoft Word, Microsoft Excel, PowerPoint, and Video Editing).
• Possess good interpersonal, communication and writing skills especially in English.
• Mature, very proactive, result oriented, has good drive, can work under pressure.
• Can manage multiple tasks and deliver according to given deadlines.
• Required to travel to the branches throughout Malaysia.
• Must be mobile and have own transport.

Highly Desirable:

• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

About the job

The job involves serving as a Subject Matter Expert to manage assigned technical Property-related matters in Ikano Retail (Southeast Asia and Mexico regions). The focus is to ensure the efficient and effective operations of our properties, adhering to standards and objectives. Responsibilities include overseeing maintenance, long-term planning, implementing innovative solutions, promoting operational excellence, coordinating climate transition initiatives, and collaborating with the Expansion team for new properties.

Your assignment

The role will be based in Malaysia and serve as a Subject-Matter-Expert in Property-related matters within the Region. We're seeking a mature, independent and skilled Property Management Specialist to represent our team on Property-related committees and working groups in the region.

Strategic Planning and Global Delivery:

• Deliver annual Objectives and Main Actions for the Asset & Property Management team worldwide.
• Lead and support the planning and execution of Climate Transition Plan initiatives in the region.
• Collaborate with stakeholders for planning, financing, and execution of different Property & Sustainability initiatives.

Property Management and Innovation:

• Ensure lifelong property management prioritising safety, compliance, and improvements.
• Lead and coordinate Unit FMs to ensure the execution of Property Management services.
• Drive regional implementation of Property Management innovations and digital solutions.

Operational Excellence and Maintenance:

• Foster operational excellence and maintain properties in "shape as new" condition.
• Oversee forecasts, budgets, 5/10-year rolling property plans, and related tasks across all sites.
• Collaborate with the Expansion team in the design and handover of new properties.
• Conduct annual Property reviews and periodic audits for compliance, efficiency, and quality.
• Drive country-based regional frameworks and service agreements for efficiency and cost management.

Communication and Reporting:

• Ensure awareness of Property frameworks, guidelines, and tools among stakeholders.
• Ensure Monthly KPIs Reports are delivered from each Unit and contribute to ongoing development.

Team Development and Support:

• Support Unit FM team's competence, performance, resource management, and succession planning.
• Provide training and workshop support for Unit FMs and stakeholders in the Region.

Emergency Management and Cultural Integration:

• Support crisis and emergency management, including contingency plans and mitigation.
• Cultivate an IKEA culture embracing diversity among co-workers and customers.

Ad-hoc Tasks and Project Management:

Handle exciting ad-hoc tasks and projects as part of a dynamic team.

Get to know our Team

At GrabFin, we empower the people of Southeast Asia, from consumers and drivers to every-day entrepreneurs, by ensuring financial inclusion for the underserved. The team is building solutions by enabling our partners (i.e. drivers and merchants) to get access to financial services (lending and insurance) products for their everyday needs.

Get to know the Role

You will report to the Engineering Manager, Insurance, based in Indonesia and will develop the complex backend systems powering the many end-to-end user journeys across all Insurance products available in multiple Grab apps. We're looking for candidates that embody ownership, display a hunger for learning and improvement, excel in autonomy, and have the desire to go above and beyond expectations.

The Critical Tasks You Will Perform

• You will develop high-quality and scalable backend applications
• You will write clean, efficient, and maintainable code to solve challenging problems in the InsurTech domain
• You will collaborate with diverse teams to design, and ship new features
• You will participate in code reviews to maintain code quality and share knowledge
• You will participate in On-Call rotations to ensure the reliability of services

Get to Know the Team

The Performance Marketing team is a team responsible for integrated media activities for all businesses and products of Grab. We support the brand's effort to make Grab as the brand of first choice for travel, deliveries and financial needs.

Get to Know the Role

Grab's Paid Media Team is a team of integrated media experts and marketers who are passionate about their work. This team leads both traditional and strategic dynamic device buying channels to grow our market reach and re-engage with existing users. It uses internal user operation levers and internal traffic management products to improve user acquisition efficiency. Additionally, it deep dives into the full converting funnels to uplift channel efficiency during each iteration cycle.

We are looking for an Integrated Media Lead to architect regional growth strategies across our diverse portfolio (including activities outside of Southeast Asia). This is a unique, career-defining role where you will sit between Consumer Full-Funnel Marketing and B2B Growth for our technology and data solutions.

You are a strategist who can seamlessly pivot from high-volume, mass-reach consumer campaigns to high-intent, account-based B2B lead generation. You will be responsible for orchestrating 360-degree media campaigns. You will also manage substantial regional budgets. Additionally, you will lead external agencies to ensure our media presence, across both digital and traditional touchpoints, is performing at a world-class level.

Reporting to the Regional Paid Media Lead, your key responsibilities include but not limited to the below.

The Critical Tasks You Will Perform

• Integrated Media Strategy & Budget Governance
  • Dual-Track Orchestration: Design and champion integrated media strategies for both B2C (user acquisition/retention) and B2B (lead generation/brand authority) verticals.
  • 360° Vision: Bridge the gap between offline (OOH, Traditional) and online channels to ensure a cohesive brand narrative across the full consumer and business journey.
  • Establish BAU (Business As Usual) investment benchmarks and regional KPIs, ensuring you allocate capital to the highest-impact channels.
  • GTM Excellence: Partner with Country Teams to launch regional campaigns, providing the strategic roadmap for audience segmentation, media mix, and funnel optimization.
• Media Operations and Channel Mastery
  • Channel Calibration: Lead the automation and optimization of paid channels (Social, Programmatic, Search, etc.) maintaining high conversion quality.
  • Audience Targeting: Develop audience-targeting frameworks that cater to the broad consumer app user and the niche B2B decision-maker.
  • Technical Integrity: Partner with tracking and product teams to implement robust measurement best practices (MMPs, GTM, DCM) ensuring a seamless and transparent data flow.
• Data-Driven Growth & Holistic Measurement
  • Experimentation Culture: Lead a rigorous, region-wide A/B testing roadmap across ad formats, landing pages, and creatives to uplift CTR and conversion efficiency.
  • Analytics and Visualization: Collaborate with the Insights & Analytics team to build unified dashboards that provide real-time visibility into regional media performance and Return on investment.
  • Post-Campaign Intelligence: Deliver deep-dive "Look Back" assessments after major launches, extracting applicable intelligence to empower and upskill local teams.
• Strategic Stakeholder & Agency Leadership
  • Agency Management: Lead the relationship with external media agencies and partners, evaluating workflows and negotiation strategies.
  • Be the primary link between Marketing Comms, Sales, Product, and Tech teams. Ensure that all ad assets are aligned with our goals.
  • Regional Capability Building: Develop internal guides and training materials to inspire a culture of excellence and local ownership across our regional offices.

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

We are looking for a General Manager, Malaysia to spearhead YouTrip's entry and growth in the Malaysian market, owning the full P&L, strategy and execution of YouTrip in Malaysia. 

Reporting to the Chief Operating Officer of YouTrip, this will be an exciting and rare opportunity for candidates with strong entrepreneurial spirit to work closely with the C-Suite & Leadership team to explore, launch, and grow our business in Malaysia. This role is pivotal in shaping YouTrip's presence in a new market — from conducting foundational market research and navigating the licensing landscape, to building a high-performing local team and driving commercial growth.

You Will

• Explore and evaluate market opportunities and competitive landscape in Malaysia
• Assist in the licensing and regulatory workstream, working closely with the Legal & Compliance team to manage submissions to relevant authoritiesLead and own the business growth and P&L of Malaysia, through the ownership strategic roadmap of the business
• Own the product roadmap for Malaysia together with Product & Engineering to identify big bets and localisation opportunities specific to the Malaysian market
• Drive business growth by leading bespoke marketing campaigns and striking marquee partnership deals tailored to the Malaysian market
• Develop a deep understanding of the fintech landscape in Malaysia and constantly identify new business growth opportunities
• Build, lead, and develop a high-performing local leadership team in Malaysia
• Reporting to the Chief Operating Officer of YouTrip, identify and drive cross-functional and/or cross-country initiatives for business growth

• Entrepreneurial Self-starter & Hustler - You are not afraid to get your hands dirty with a "whatever it takes" mindset and no job is too little for you. You strive for the best in everything you do, and understand the importance to influence your team to do the same to push for performance in a high paced environment
• Experienced Commercial Leader - You have at least 10 years of senior team leadership roles in a fast-paced environment, and proven track record in multiplying business revenues. Experience in Consumer Products and/or Marketing in Malaysia are preferred. Experience in Fintech or Financial Institutions space (B2C and/or B2B) will be a strong plus
• Market Entry & Research Expert - You have hands-on experience leading market entry initiatives, including structuring and executing market research frameworks, synthesising competitive intelligence, and translating insights into actionable go-to-market strategies. Prior experience launching a product or business in Malaysia is a strong advantage
• Licensing & Regulatory Navigator - You have working knowledge of Malaysia’s financial services regulatory environment, including familiarity with BNM’s licensing frameworks (e.g. Payment Services Act or its equivalent). You are comfortable engaging regulators, managing licensing submissions, and coordinating with legal and compliance teams to navigate complex approval processes
• Consumer Behavior Expert - You may not come from a research background but you believe in your cultural understanding of consumer preferences in Malaysia, backed by market insights, to localise our product and GTM strategy in Malaysia
• Travel and Payment Enthusiast - Nothing is more important than being passionate about the industry that we will be about to build together! Look forward to hearing your travel stories

Get to Know the Team

At GrabFin, we empower the people of Southeast Asia by ensuring financial inclusion for the underserved. The Insurance Operations PST in Malaysia supports Insurance Products and owns Accounting, Reports, Internal Tools, and Third-Party Integration domains.

Get to Know the Role

You will report to the Engineering Manager, Insurance Operations, based in Malaysia and develop internal tools, reporting dashboards, and operational applications. You will work across the stack, building both frontend and backend components. We're looking for candidates that embody ownership, display a hunger for learning and improvement, and excel in autonomy.

The Critical Tasks You Will Perform

• Develop high-quality and scalable backend services within a microservices architecture
• Design, develop, and maintain user-friendly frontend web applications using React
• Build internal tools and reporting dashboards for Insurance Operations team
• Write clean, efficient, and maintainable code
• Collaborate with diverse teams to design and ship new features
• Participate in code reviews to maintain code quality and share knowledge
• Contribute to architectural decisions and technical direction
• Participate in On-Call rotations to ensure service reliability

Responsible for supporting top management and Country ESH in driving ESH and security excellence through strategy development, culture building, and implementation of corporate best practices at the Bukit Raja site.

The role ensures compliance with legal and regulatory requirements, promotes Behavior Based Safety and Sika minimum standards, and acts as Management Representative to maintain the Sika Management System in accordance with ISO 9001, ISO 14001, and ISO 45001 standards.

EHS Strategy and Program Implementation

• Develop and implement EHS and security strategies aligned with corporate and regional initiatives to ensure compliance with industry standards across the Bukit Raja site.

• Work closely with Country ESH, QA, and Compliance teams to deploy new programs, best practices, and initiatives across Sika Malaysia sites, ensuring effective communication at all organizational levels.

Policies, Management Systems and Documentation

• Develop, review, and update EHS policies, procedures, and guidelines in accordance with corporate standards and regulatory requirements.

• Manage and coordinate periodic reviews of the Sika Management System and ensure proper implementation of standardized procedures in collaboration with the QA department.

• Ensure that only approved and controlled documents are used across the organization.

Audits, Risk Management and Corrective Actions

• Coordinate and lead internal and external EHS audits, ensuring timely follow up and closure of non-conformities and audit findings.

• Conduct regular safety walks, risk assessments, and internal EHS and security audits to identify hazards and implement appropriate mitigation measures.

• Work with site leadership and cross functional teams to implement corrective and preventive actions.

Training and Awareness

• Develop and deliver EHS and security training programs for employees at all levels, including management, to promote compliance and strengthen the EHS culture
  Coordinate training programs related to quality, environmental, safety, and health requirements for relevant staff.

Incident Management and Reporting

• Lead investigations into EHS incidents, accidents, near misses, and other safety related events.

• Conduct root cause analysis, implement corrective actions, and prepare detailed investigation reports.

• Ensure timely reporting to management, authorities, and group functions as required, while supporting other Sika Malaysia sites when necessary.

Performance Monitoring and Compliance

• Monitor EHS performance through corporate or country defined KPIs and metrics.

• Oversee the reporting system including SpheraCloud and drive corrective actions based on leading and lagging indicators.

Supplier and Contractor Management

• Collaborate with Procurement to evaluate the EHS performance of suppliers and contractors, ensuring compliance with company standards throughout the supply chain.

Regulatory Compliance and External Liaison

• Ensure compliance with all relevant EHS laws, regulations, and standards.

• Liaise with consultants, statutory bodies such as DOE and DOSH, and certification bodies on matters related to Quality, Environmental, Health, and Safety compliance

Continuous Improvement

• Drive continuous improvement initiatives to strengthen EHS, security, and QA processes, fostering a culture of accountability, safety, and continuous learning across Sika Malaysia sites.

The After Sales Service Manager is responsible for driving the strategic direction and operational excellence of the after-sales service function. This role encompasses the development and execution of comprehensive service strategies, team leadership, and cross-functional collaboration to ensure superior customer satisfaction and business performance.

**Key Responsibilities:**

• Develop and execute after-sales service strategies, including service network optimization, quality assurance, spare parts management, warranty program administration, and customer loyalty initiatives.
• Lead, mentor, and manage service teams to consistently achieve service level agreements and performance targets.
• Monitor and enhance customer satisfaction through key metrics such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores, while implementing effective complaint resolution protocols.
• Collaborate with sales, marketing, and logistics departments to align after-sales operations with organizational business objectives.
• Oversee budgeting and financial management for service operations to optimize resource allocation and profitability.
• Ensure full compliance with Bosch regulations, industry standards, safety requirements, and quality control procedures.
• Conduct comprehensive analysis of service data to identify operational trends, implement process improvements, and minimize downtime and recurring issues.
• Cultivate and maintain strategic relationships with key service partners and network providers to enhance service delivery capabilities and resolve escalated customer concerns.
• Generate detailed performance reports on service metrics, including critical KPIs such as average service time, rejection rates, and after-sales revenue generation.

Get to Know the Team

At Grab, we empower merchants, advertisers and agencies to connect with our extensive ecosystem and audience through innovative solutions. Our unique platform allows clients to access their target markets effectively, ensuring measurable outcomes. We invite you to join us as we create value for users, drivers, merchants, and advertising partners while striving to improve daily life across Southeast Asia.

Get to Know the Role

Reporting to the Senior Sales Operations Manager, the Sales Ops & Analytics, you will be collaborating with Sales Operations, Commercial, Product Analytics, and Finance to develop and implement strategies and tools for the Sales teams. Your focus will be on promoting and delivering services to Grab's ecosystem. You should be able to both strategize and execute plans alongside the Commercial and Sales Operations Team. In this dynamic environment, you will contribute to sales strategy, customer segmentation, process improvement, and business analytics.

This is a fully onsite role at our Petaling Jaya office.

The Critical Tasks You Will Perform

• You will act as a key partner for the Commercial Country Head and Country Sales Managers in MY/SG.
• You will lead the execution of country market planning and business reviews.
• You will analyze key sales and performance indicators to inform strategic and tactical decisions while ensuring sales forecast accuracy.
• You will support sales teams in monitoring and forecasting against quarterly targets for revenue and other KPIs.
• You will provide market and sales data intelligence to aid the sales team in forming strategic business cases.
• You will partner with sales leadership to define sales strategies and requirements for business systems.
• You will ensure integrity of sales and customer data by advocating proper usage of tools like Salesforce.
• You will coordinate with Regional Operations to enhance sales operations efficiency at the country level.

About Us

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

Summary
The Officer – Cargo Operations is responsible for monitoring and coordinating cargo build-up activities for both in-house and third-party (3PL) freighter operations. This role focuses primarily on e-commerce and solutions business, ensuring cargo is built up efficiently, accurately, and in line with flight capacity requirements. The officer also supports ground operations, system updates, and coordination with the Cargo Terminal Operator (CTO) to ensure smooth flight closure and cargo handover.

Key Responsibilities

• Monitor and oversee cargo build-up activities for in-house and 3PL freighter operations, ensuring compliance with operational and safety requirements.
• Ensure optimal load utilization, with a target of 23 tonnes build-up for AK freighter operations, and full-fit utilization for other 3PL freighter flights.
• Coordinate closely with warehouse teams and CTO to ensure cargo is built, staged, and delivered according to flight schedules.
• Conduct CTO monitoring for ground operations, ensuring cargo acceptance, build-up, and handover activities are executed as planned.
• Support and monitor eHUB processing operations, ensuring cargo flows, scanning, and processing milestones are completed correctly.
• Perform and monitor ONET system updates, ensuring accurate and timely milestone status updates throughout the cargo lifecycle.
• Coordinate with CTO on flight closure activities, including cargo manifest checks, load confirmation, and final documentation readiness.
• Assist in resolving operational issues such as late build-up, system discrepancies, missing scans, or last-minute load changes.
• Support ground operations as and when required, including on-site coordination during peak periods or operational disruptions.
• Ensure all activities are conducted in accordance with company SOPs, safety standards, and regulatory requirements.

• Minimum 1–3 years of experience in cargo operations, logistics, e-commerce fulfillment, or ground handling operations.
• Basic understanding of cargo build-up, freighter operations, and ground handling processes.
• Experience or exposure to system updates and cargo milestone tracking is an advantage.
• Familiarity with CTO operations and warehouse coordination is preferred.
• Able to work in a fast-paced, time-critical operational environment, including shift work if required.
• Good communication and coordination skills with internal and external stakeholders.
• Basic proficiency in MS Excel, G Suites and operational reporting.

Key Competencies

• Operational discipline and attention to detail
• Strong coordination and follow-up
• Ability to work under pressure during flight cut-off timelines
• Team-oriented with a hands-on mindset
• Problem-solving and situational awareness

Get to Know the Team

You will join the Sales Operations team, where we partner with Commercial and Product teams to design sales processes across Southeast Asia.

We build commercial infrastructure — combining process design, data insights, and sales tools to improve selling effectiveness, increase revenue predictability, and accelerate growth.

We invite you to join us in creating value for our users, drivers, merchants and advertising partners, while driving Southeast Asia forward by creating economic empowerment for everyone.

Get to Know the Role

You will design and implement Sales Incentive Plans across Grab Sales Teams in APAC markets.

You will work with People Rewards, HR, Regional and Country Sales Leadership, and Country Sales Operations teams to align Sales Incentive Plans with business objectives.

We are looking for someone who can design sales compensation structures, analyze business metrics, and manage implementation projects across multiple countries.

This role will report to the Senior Manager, Sales Operations and is fully onsite at our Petaling Jaya's office

The Critical Tasks You Will Perform

You will:

• Design and implement sales compensation plans across APAC markets, including plan structure, simulations, training materials, participant support, attainment calculations, and payout management
• Track and analyze sales compensation plan results, using data to ensure alignment with business goals and market practices, partnering with Data Analytics teams on metric tracking
• Align target setting processes with sales incentive quotas and policies, working with local Commercial leaders and sales operations teams
• Improve operational workflows, streamlining compensation processes and providing program updates to leadership
• Ensure process compliance and controls, working with senior management and stakeholders across functions to implement new processes and improve existing ones
• Coordinate with People Rewards team on governance and controls when launching and administering sales compensation plans

About the Role

We are looking for a proactive and detail-oriented Operations / Logistics Intern to support daily operational activities and cross-functional coordination. This role provides hands-on exposure to order processing, logistics coordination, stock monitoring, system updates, and process improvement projects within a multinational corporate environment.

Key Responsibilities

Order & System Support

• Access customer portals and upload customer orders into the Bosch system.
• Upload and update customer forecasts in the Bosch system.
• Ensure accuracy and timeliness of order and forecast data.

Operations & Logistics Coordination

• Communicate and coordinate with internal Bosch production plants regarding orders and delivery schedules.
• Follow up with logistics teams on incoming and outgoing shipments.
• Support coordination of sample deliveries and new project-related shipments.

Inventory & Stock Monitoring

• Support stock level monitoring and tracking against customer demand.
• Assist in identifying potential stock gaps or excess inventory.
• Support reporting related to inventory status and movement.

Project & Process Improvement Support

• Support improvement projects and activities, such as enhancing stock level monitoring and reporting.
• Coordinate and follow up on phase-out projects to ensure smooth transition and clearance.
• Support phase-in activities, including new product introductions and sample deliveries.
• Assist in Accounts Receivable (AR) process improvement projects.

Administrative & Coordination Support

• Support internal company events and coordination activities.
• Assist with general administrative tasks and documentation as required.

Projects Exposure

• Stock level monitoring improvement vs customer demand
• Phase-out and phase-in project coordination
• Sample delivery and new project support
• Logistics and shipment coordination
• Accounts Receivable (AR) process improvement
• Internal event coordination
  
  Please state your internship availability (start/end dates), if your university can provide official support letters for both original and extended periods, and your interest for this position.

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Aeon Bukit Tinggi. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Assistant Retail Store Manager but are not limited to

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability
• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Minimum of 3 years of managerial experience in the retail industry

• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service