Responsibilities:

• Conceive and develop efficient and intuitive marketing strategies.
• Manage and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events.
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures.
• Initiate and control surveys to assess customer requirements and dedication.
• Write copy for diverse marketing distributions (brochures, press releases, website material etc.).
• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities.
• Oversee the progress of campaigns using various metrics and submit reports of performance.
• Work with managers in preparing budgets and monitoring expenses.

Requirements:

• Proven experience as a marketing executive or similar role.
• Thorough understanding of market research techniques, data analysis and statistics methods.
• Use AI for basic automation; reimagine marketing workflows to increase campaign speed and precision. Act as a "pilot" for AI tools, using them to generate content, optimize ad spend, and personalize customer journeys
• Proficiency with design tools: Hands-on experience with simple design platforms like Canva, Figma, or Vista Create.
• Good knowledge of strategic planning principles and marketing best practices.
• Excel in MS Office and marketing software (e.g. CRM).
• Proficient with social media and web analytics (e.g. WebTrends).
• Outstanding communication and people skills.
• Excellent organizational and time-management abilities.
• Creativity and commercial awareness.
• Possess at least a Bachelor's Degree in Marketing, Business Administration or a relevant discipline.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal leave
• Paid training and development
• Remote work flexibility

Job Description:

1. Monitor inventory levels and plan purchases to meet operational requirements.
2. Coordinate with suppliers on shipping schedules, documentation, and related matters.
3. Evaluate supplier performance annually based on company criteria.
4. Request and manage customer-required questionnaires, certificates, and declarations.
5. Prepare stock allocation according to branch budgets and ensure terminal tank clearance for upcoming shipments.
6. Handle purchasing-related issues, including invoice discrepancies, weight variances, and non-conformance of imported goods or containers.
7. Verify and report Sales and Service Tax (SST) payments for management approval.
8. Investigate and check import bulk shipments with Bill of Lading (BL) losses exceeding 0.3% by coordinating with suppliers, surveyors, and terminals; prepare BL write-off forms and update the monthly BL losses report by suppliers.
9. Coordinate with suppliers and transporters on ex-tank collections with handling losses over 80 kg, and prepare monthly terminal write-off forms.
10. Review and verify invoices from transporters, surveyors, terminals, forwarders, and suppliers.
11. Any other duties as assigned by Superior

Requirements:

Minimum Diploma in Supply Chain, Logistics, Business Administration, or related field

Minimum 3 years of purchasing / procurement experience, or supply chain operations

Experience in handling import shipments, documentation and supplier coordination is an added advantage

Strong analytical and problem-solving skills with attention to detail

Good communication, coordination and negotiation skills

Familiarity with SST and import/export processes will be advantageous

Proficient in Microsoft Office applications (especially Excel)

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

工作職責：

- 提供行政支持，確保辦公室順利運作。

- 管理電子郵件、電話和信函。

協助安排日程

安排。

- 準備報表和資料輸入任務。

- 協調辦公用品供應並處理採購需求。

*要求：*

• 熟練程度
• 較強的組織能力和多任務處理能力。
• 良好的英語和馬來語溝通能力
• 能夠獨立工作，也能作為團隊成員協作。

如有興趣，您可以聯絡或透過WhatsApp聯絡此電話號碼：0109012829

工作時間

• 週一至週五 9:00 - 18:00
• 週六上午 9:00 至下午 1:00

好處：*

✨ 具競爭力的薪資與福利待遇

✨ 職涯發展機會

✨ 友善互助的工作環境

職位描述：

1. 監控庫存水準並制定採購計劃以滿足營運需求。
2. 與供應商協調出貨計畫、文件及相關事宜。
3. 根據公司標準，每年對供應商績效進行評估。
4. 請求並管理客戶要求的問卷、證書和聲明。
5. 根據分公司預算進行庫存分配，並確保即將發貨的貨物順利通過碼頭儲罐。
6. 處理與採購相關的問題，包括發票差異、重量差異以及進口貨物或貨櫃不合格等問題。
7. 核實並報告銷售和服務稅（SST）付款情況，以供管理層批准。
8. 與供應商、檢驗員和碼頭協調，調查和檢查提單損失超過 0.3% 的進口散貨；準備提單註銷表格，並更新供應商的月度提單損失報告。
9. 與供應商和運輸商協調卸貨過程中損失超過 80 公斤的罐體回收工作，並準備每月終端報廢表格。
10. 審核並核實運輸商、測量員、碼頭、貨運代理商和供應商的發票。
11. 上級指派的其他任何職責

要求：

供應鏈、物流、工商管理或相關領域的最低文憑

至少3年採購/供應鏈營運經驗

具備進口貨物處理、單證處理及供應商協調經驗者優先考慮。

具備較強的分析和解決問題的能力，注重細節。

良好的溝通、協調與談判能力

熟悉SST和進出口流程將是一項優勢

精通微軟辦公室軟體（尤其是Excel）

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Position: Executive / Senior Executive, Procurement

Salary Range: RM 3,000 – RM 4,500

Working Hours: 8:30 AM – 5:45 PM (Monday – Friday)

Location: Subang Jaya

Job Details:

• Manage end-to-end procurement processes, including sourcing, purchasing, and supplier coordination
• Evaluate and compare suppliers based on price, quality, and delivery performance
• Negotiate pricing, terms, and contracts with vendors to ensure cost efficiency
• Prepare and process purchase orders in a timely manner
• Monitor inventory levels and coordinate with internal departments to ensure sufficient stock
• Maintain proper documentation and records of purchases, contracts, and supplier performance
• Ensure compliance with company policies and procurement procedures
• Liaise with finance for invoice verification and payment processes
• Support cost-saving initiatives and continuous improvement in procurement activities

Requirements:

• Bachelor’s Degree in Business Administration, Supply Chain, Procurement, or related field
• 2–5 years of working experience in procurement or purchasing (experience level will determine Executive / Senior Executive position)
• Fluent in Mandarin (spoken and written) is a must
• Strong negotiation and communication skills
• Good analytical and problem-solving abilities
• Proficient in Microsoft Office (especially Excel)
• Experience with ERP systems will be an added advantage
• Able to work independently and as part of a team
• Detail-oriented, organized, and able to meet deadlines

Email your updated resume to:

[email protected]

Perks & Benefits

• Medical insurance
• Personal development opportunities
• Paid training and development

Vestech Energy Sdn Bhd is a focused residential home Solar servicing force aims helping homeowner to generate and manage energy cost more effectively in a completely hassle-free way. Vestech Energy is a subsidiary of Solarvest Holdings Berhad which was founded in 2012 with the vision to create a world where clean energy is easily accessible to many.

The Customer Operations Executive serves as the primary point of contact between Vestech Energy and its clients following project handover. This role focuses on these areas:

1. Project Communication, Client Management & Reporting

• Monitor project and system timelines to ensure timely completion and delivery.
• Prepare and submit weekly project progress reports.
• Handle client enquiries and provide timely updates on project status.
• Maintain clear and professional communication with clients throughout the project lifecycle.

2. Customer Experience & Satisfaction

• Drive customer satisfaction initiatives by keeping clients informed and engaged throughout their project journey.
• Conduct customer experience and satisfaction surveys.
• Gather, analyse, and report customer feedback to identify opportunities for service improvement.
• Support the development and implementation of customer retention and engagement strategies.

3. Administration & Cross-Functional Support

• Work closely with various departments to support operational initiatives.
• Collaborate with internal and external stakeholders to resolve issues and improve processes.
• Organise and maintain departmental documentation and customer records, ensuring accuracy, accessibility, and compliance.
• Perform data analysis to support decision-making, reporting, and continuous improvement initiatives.

1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s
2. Degree/Post Graduate Diploma in any field (Engineering field is an added advantage).
3. Required language(s): Bahasa Malaysia, English. Mandarin speaking is an added advantage.
4. Required skill(s): Computer literate with good knowledge of Microsoft Office, strong communication skills
5. Attitude: Customer and service-oriented, energetic and enthusiastic about interacting with people.
6. Customer Service, Team player, self-motivated to learn, effective communicator, and patient.
7. Capable of working independently and autonomously, while also being able to handle multiple tasks simultaneously.

We are seeking a passionate Retail Assistant Store Manager who will be starting in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channels. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Assistant Retail Store Manager but are not limited to

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability
• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Minimum of 3 years of managerial experience in the retail industry

• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

The Opportunity

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

As our Accounts Executive, you will be the guardian of our revenue cycle. You will leverage the system to ensure financial accuracy and help manage our cash flow efficiently.

In this role you will be responsible for:

• Billing & Systems Management:  Learn and manage the billing systems.  Ensure all customer billing data is accurately matched and processed.
• Risk Assessment:  Manage write offs and assist in provisioning for bad debts
• Reporting and Reconciliation:  Prepare reconciliation reports and Bad Debt Provision to provide management with clear financial insights
• Revenue Assurance & QC: Act as a financial detective by bridging operations and finance to identify, track, and resolve any mismatches between customer payments and services delivered, ensuring maximum revenue recovery.

The ideal candidate will possess:

• Minimum Diploma/Degree holder in related field
• Bachelor's Degree, Post Graduate Diploma, Professional Degree, Finance/Accountancy or equivalent
• At least 1 to 2 years’ experience in AR
• Excellent spoken and written English & Mandarin
• Good IT knowledge with advance excel skills will be an added advantage
• Team player, proactive, good attitude, able to work independently and efficiently, meticulous, analytical and able to work under tight deadline

Highly Desirable:

• Excellent attention to detail
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English, Mandarin and Korean / Thai able to converse in decent clear communication

We Are:

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions.

You will:

• Own and shape YouTrip’s brand and content strategy, ensuring our brand narrative, messaging, tone of voice, and storytelling are consistent, compelling, and relevant to consumers.
• Lead the full content ecosystem across key owned and organic channels, including social media, website, blogs, EDM newsletters, in-app content, product education, and campaign content.
• Develop and manage the content roadmap, translating business priorities, campaign plans, product features, travel moments, and cultural trends into engaging content that builds awareness, trust, engagement, and conversion.
• Drive YouTrip’s social media strategy and day-to-day content planning, including platform strategy, content pillars, publishing calendar, caption writing, content ideation, community-facing content, and campaign amplification.
• Lead website and blog content planning, including SEO-led articles, product explainers, travel guides, educational content, and evergreen content that strengthens YouTrip’s visibility and authority.
• Plan and execute EDM and in-app campaign content in collaboration with product teams, ensuring newsletters, campaign announcements, and promotional messages are clear, engaging, and conversion-focused.
• Support integrated marketing campaigns by developing campaign narratives, content angles, messaging frameworks, creative briefs, and channel-specific content adaptations across social, website, EDM, in-app, PR, partnerships, and paid channels.
• Guide creative and content production by working closely with designers, videographers, creators, agencies, and internal stakeholders to deliver high-quality assets that meet brand standards, campaign objectives, and channel requirements.
• Collaborate closely with cross-functional team members including Product, Data, Customer Support, and regional teams to ensure content and brand initiatives are aligned, well-executed, and performance-informed.
• Measure and report on brand and content performance, including social engagement, content reach, website/blog traffic, EDM performance, campaign content effectiveness, and audience insights to guide ongoing optimisation.

You are:

• A Content Aficionado: the social and digital space is your playground. You stay ahead of trends, understand what drives engagement, and know how to turn insights into thumb-stopping content that resonates with consumers.

• Brand-First in Your Thinking: you understand how to build a brand from the ground up and can translate strategy into consistent messaging, narratives, and creative storytelling across all channels.
• A Strong Storyteller: you know how to simplify complex product propositions into clear, engaging, and consumer-friendly content across social, web, blog, EDM, in-app, and campaign formats.
• Socially & Culturally Fluent: you understand internet culture, consumer behaviour, travel trends, social platforms, and content formats, and can spot relevant moments for the brand to participate in.
• SEO & Content-Led: you understand the value of evergreen content, search intent, keyword-led planning, product education, and long-form content in building organic discovery and trust.

• Technically Savvy: you are comfortable with marketing tools, content management systems, social media platforms, analytics dashboards, AI tools, and CRM/email platforms, and can use data to guide content and campaign decisions.
• A Natural Campaign Storyteller: you can support integrated campaigns by developing the right messaging, content angles, creative direction, and channel adaptations across social, EDM, blog, in-app, paid, PR, and partnership touchpoints.
• An Excellent Multi-Tasker: you thrive in a fast-moving environment. You can manage multiple content workstreams, campaign deadlines, stakeholders, and approvals without losing sight of quality.
• A Fearless Self-Starter: you take ownership, suggest bold ideas, and execute with confidence. You are comfortable getting hands-on with writing, briefing, coordinating, editing, reviewing, and troubleshooting when needed.
• Strategic Yet Practical: you can zoom out to see the bigger brand and content direction, while still being tactical enough to execute, optimise, and solve day-to-day content and campaign challenges.

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Aeon Bukit Tinggi. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Assistant Retail Store Manager but are not limited to

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability
• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Minimum of 3 years of managerial experience in the retail industry

• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

• Lead direct negotiations with landowners, land agents, and land aggregators on land acquisition terms, lease structures, and heads of agreement.
• Identify and pursue commercially attractive land parcels suitable for utility-scale ground mount and floating solar development above 15MW.
• Build and maintain a strong network of landowner and agent relationships across Peninsular Malaysia to support ongoing pipeline origination.
• Independently manage a portfolio of 5–8 active land parcels simultaneously, driving each parcel from initial contact through to signed heads of terms or option agreement.
• Represent the company credibly and professionally in all external landowner and agent interactions.
• Maintain an accurate and up-to-date land pipeline tracker covering all active, passive, and prospective parcels — including status, key contacts, terms under discussion, and next actions.
• Conduct monthly warmth checks on all passive parcels to prevent pipeline attrition and landowner disengagement.
• Flag commercially attractive new opportunities proactively to the Project Manager for strategic prioritisation.
• Coordinate with the Technical Feasibility Executive to ensure technical feasibility assessments are initiated promptly on parcels reaching the right stage of negotiation.
• Coordinate with the Land Formalities Executive to ensure land formalities, letters, and documentation are completed accurately and on time.
• Review and verify all land documents (lot numbers, coordinates, landowner names, acreage) for accuracy before external submission or legal engagement — zero tolerance for errors.
• Work with external legal counsel on title searches, encumbrance checks, and land conversion matters.
• Ensure all land acquisition documentation meets the standards required for financial close and regulatory submission.
• Maintain proper filing and document management for all land parcels under active development.
• Build relationships with local community leaders, village heads, and relevant authorities where required to facilitate land access and community support for project sites.
• Manage any landowner concerns or disputes professionally and in accordance with company policy.
• Liaise with government land offices, district councils, and relevant agencies on land-related regulatory matters as directed
• Report weekly to the Project Manager on pipeline status, active negotiations, risks, and opportunities.
• Participate in land team reviews and contribute to the broader development pipeline discussions.
• Support the Project Manager in representing the land pipeline to the Director and senior leadership as required.
• Collaborate with the EPCC, CRESS, and Special Projects teams to align land pipeline delivery with project development timelines.

• 3–5 years of direct experience in land acquisition, property negotiation, or real estate commercial roles ideally in the renewable energy, infrastructure, or plantation/agricultural sectors.
• Bachelor's degree in Property Management, Real Estate, Business, Law, or a related field or equivalent professional experience.
• Proven track record of independently negotiating and closing land deals not just supporting or coordinating.
• Experience managing multiple active land parcels or property transactions simultaneously.
• Familiarity with Malaysian land law, title structures (individual, strata, Malay Reserved Land), and land conversion processes is a significant advantage.
• Strong negotiation skills, able to handle landowner pushback, price discussions, and competing interests calmly and professionally.
• Fluent in Bahasa Malaysia and English, essential for landowner negotiations and internal reporting.
• Mandarin proficiency is an advantage given the land agent ecosystem in Malaysia.
•  Possession of a valid driving licence and own transport preferred given the field-based nature of the role.
• Relationship-driven, builds trust with landowners and agents quickly; people-oriented and able to represent the company credibly at all levels.
• Results-oriented, focused on closing, not just managing process.

ABOUT US
As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.
Learn more about Teleport here: https://www.teleport.it/

A DAY IN LIFE
The Cargo Sales Senior Executive plays a key role in supporting Turkish Cargo’s daily sales activities, rate management, and booking operations. The role ensures timely and accurate handling of customer enquiries, reservations, and partner airline coordination to deliver efficient cargo movement and maintain service quality.

Office Location : W307, Wisma Consplant 1, Jalan Kemajuan Subang, SS16, 47500 Selangor, Malaysia

• Monitor shipment records and ensure alignment between rate quotations, bookings, and system data.
• Handle daily booking requests, ad-hoc rates, and follow up on booking status.
• Respond to cargo enquiries, provide quotations, and follow up on pending or unresolved cargo issues.
• Track shipments and manage delays or rebooking with space controllers; communicate updates to agents with proper documentation.
• Process and monitor interline and local allotments, ensuring maximum utilization and adjusting bookings as needed.
• Support urgent and premium space requests by coordinating with head office or partner airlines.
• Conduct sales visits/calls to gather market information, strengthen relationships with agents, and develop new opportunities; submit visit reports.
• Collaborate with sales and operations teams to deliver consistent customer support and service recovery.

• Diploma or Bachelor's degree in Logistics, Aviation, Business, or a related field.
• 2–3 years of experience in cargo reservations, sales support, or airline operations.
• Strong attention to detail and ability to manage time-sensitive tasks.
• Excellent communication and coordination skills across internal and external parties.
• Familiarity with cargo systems (e.g., CargoSpot, Skychain) is an advantage.
• Ability to work under pressure and adapt to operational changes.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

• Identify, qualify, and advance utility solar project opportunities across assigned SEA markets from initial market screening through site identification, feasibility confirmation, and opportunity handover to the EPCC team.
• Maintain a live SEA opportunity pipeline tracker covering all markets, with stage, MW potential, key contacts, and next actions.
• Conduct regular in-country market visits attending authority briefings, partner meetings, and site assessments.
• Build and maintain a vetted subcontractor roster for each market covering solar installation, cabling and onshore works, civil works, and interconnection facilities.
• Qualify subcontractors against the company's technical and commercial standards; maintain documented vendor lists for each trade by country.
• Coordinate subcontractor introductions to the Regional EPCC Development Executive for active tender nominations.
• Build and maintain relationships with energy ministries, grid operators, permit authorities, and relevant government agencies in each market.
• Track policy developments, tender announcements, and regulatory changes that affect the company's pipeline.
• Map the permit pathway for utility solar projects in each active market documenting timelines, requirements, and key decision-makers.
• Identify, qualify, and manage local development partners and JV co-sponsors in each SEA market.
• Maintain active partner relationships through regular touchpoints and joint market development activities.
• Escalate JV term discussions and new market entry opportunities to the Project Manager and Director.
• Direct and manage the in-country Vietnam Lead and Philippines Lead setting workplans, reviewing output, and providing development support.
• Manage the SEA Market Development Executive ensuring effective deployment across market priorities.
• Submit weekly SEA pipeline and market intelligence updates to the Project Manager.
• Contribute to the monthly regional report covering opportunities, subcontractor network, authority engagement, and risks.

• 3–5 years in RE project development, infrastructure origination, or market development across SEA.
• Proven experience working and travelling in at least 2 SEA markets.
• Degree in Engineering, Business, or related field.
• Fluent in English; additional SEA language (Vietnamese, Tagalog, Bahasa Indonesia, Thai) is a strong advantage
• Experience managing in-country teams or local partners remotely.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We’re looking for a motivated and dynamic Service Operations Executive / Field Biologist to join our expanding team. The position supports the development and execution of initiatives that enhance service quality, operational efficiency, and people capability across branches. The role focuses on implementing service management processes, monitoring compliance, supporting training programs, and coordinating improvement projects in line with business and regulatory.

In this role you will be responsible for:

Service Process & Performance Support

• Assist in the implementation and monitoring of service management processes at branch level.
• Track operational KPIs, identify gaps, and escalate improvement opportunities.
• Provide administrative and analytical support for service capability initiatives.

Capability Building & Training

• Support the development, updating, and delivery of training materials related to service and operations.
• Coordinate training sessions, workshops, and coaching activities for Service Technicians and Supervisors.
• Collect feedback and monitor training effectiveness to ensure continuous improvement.

Audit & Compliance Monitoring

• Conduct branch visits to monitor service process adherence and regulatory compliance.
• Participate in route rides with Service Technicians and Supervisors to observe service delivery and client experience.
• Prepare audit observations and reports, highlighting areas for corrective actions.

Project & Initiative Support

• Assist in managing projects and programs assigned for service and operations capability development.
• Gather and analyze data, prepare reports, and support solution development for operational improvements.

Stakeholder Engagement

• Liaise with internal teams to ensure smooth execution of capability initiatives.
• Support communication and reporting requirements to management regarding progress, risks, and outcomes.

The ideal candidate will possess:

• Minimum Degree holder in any field.
• Entomology background will be an added advantage
• Computer skill is essential (Microsoft Word, Microsoft Excel, PowerPoint, and Video Editing).
• Possess good interpersonal, communication and writing skills especially in English.
• Mature, very proactive, result oriented, has good drive, can work under pressure.
• Can manage multiple tasks and deliver according to given deadlines.
• Required to travel to the branches throughout Malaysia.
• Must be mobile and have own transport.

Highly Desirable:

• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We are seeking a proactive and results-driven Digital Marketing Executive to support and execute integrated marketing initiatives across the company’s clean energy solutions portfolio, including solar, battery energy storage systems (BESS), energy efficiency, and other sustainability solutions.

This role will be responsible for digital campaigns, lead generation, content creation, brand visibility, marketing communications, and supporting business growth through strategic marketing activities.

Key Responsibilities:

Digital Marketing & Campaign Management

• Responsible for planning and executing marketing campaigns to generate new prospects and improve client retention
• Prepare and deliver marketing plans aligned with key business and marketing objectives
• Execute digital marketing campaigns across channels including Google, LinkedIn, Meta, email marketing, and display advertising
• Support lead generation, lead nurturing, and customer engagement initiatives
• Monitor campaign performance, analyse results, and optimize campaigns based on KPIs and ROI

Content, Branding & Communications

• Manage and oversee the creation of marketing collateral, including digital and print materials
• Create and schedule content for social media, EDMs, website, and digital platforms
• Develop marketing presentations and materials for partnership collaborations with external parties
• Ensure brand consistency across all communication and marketing touchpoints
• Work closely with internal stakeholders and external partners to deliver integrated marketing initiatives aligned with business objectives

Website, Analytics & Market Insights

• Maintain and update website content and landing pages
• Support SEO and SEM initiatives to improve website traffic and online visibility
• Track digital marketing performance using analytics and CRM tools
• Monitor competitor activities and identify potential improvements or changes in marketing strategies, products, or services
• Keep abreast of industry trends, market developments, competition, and emerging opportunities

Business & Commercial Support

• Determine product and service value delivered throughout customer operations and effectively communicate value propositions to customers
• Support business development and sales initiatives through marketing activities and campaigns
• Capable of identifying target markets and supporting commercial engagement opportunities
• Assist in developing customer-focused marketing strategies to drive awareness and sales growth

Cross-functional & Administrative Support

• Collaborate with marketing executives, managers, operational departments, and external partners to fulfill deliverables effectively
• Support digital promotion for events, webinars, exhibitions, and campaigns
• Assist in daily administrative duties to ensure smooth business operations
• Execute ad-hoc tasks and assist with any marketing-related activities as assigned

Compliance & Quality

• Contribute, comply, and commit toward the company’s Quality, Health, Safety, and Environmental (QHSE) Management System
• Ensure full compliance with international standards, legal requirements, local regulations, and applicable codes of practice
• Additional responsibilities may be assigned as deemed necessary by the company

• Bachelor’s Degree in Marketing, Communications, Business, or related field
• 1–2 years of experience in digital marketing, preferably in B2B, energy, industrial, or technology sectors
• Fresh graduates who are passionate about digital marketing and the clean energy industry are encouraged to apply
• Hands-on experience with digital advertising platforms, social media management, and email marketing
• Familiarity with SEO, Google Analytics, CRM systems, and marketing automation tools
• Strong communication, presentation, copywriting, and stakeholder management skills
• Analytical mindset with the ability to interpret campaign and market data
• Strong organizational skills with the ability to manage multiple projects and deadlines
• Proactive, detail-oriented, and a strong team player

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

We are looking for a motivated, dynamic Finance Executive/ Senior Executive - Philippines & Malaysia to join our team. Your new role would be reporting to the Business Finance Manager and the Key Business Partner of Philippines and Malaysia Business.

In this role you will be responsible for:

Philippines

• Partner closely with commercial and operations teams, driving engagement to ensure effective communication and alignment
• Perform detail review of operational expenditures, highlighting unusual movements or trends and propose recommendations
• Lead preparation of rolling forecast, budgeting and other regional reporting requirements
• Support development or improvement of financial modelling, analysis and reporting
• Coordinate month-end closing process by establishing clear timelines and functional requirements
• Validate and review source data to ensure integrity, completeness and accuracy of both Profit & Loss and Balance Sheet reporting
• Undertake and support various ad-hoc projects as directed

Malaysia

• Handle key cost drivers for people costs and vehicle opex, including rolling forecast and budget
• Maintain various operating expenses analysis, whilst leaving room for potential reworks
• Preparation of monthly variance analysis of financial performance by division, with attention to detail on top line and middle line movements.
• Coordinate month-end closing process by establishing clear timelines and functional requirements
• Undertake and support various ad-hoc projects as directed

The ideal candidate will possess:

• Degree/ Diploma in Finance/ Accountancy or its equivalent.
• At least 1-3 years of relevant working experience in Financial Analysis and Business Partnering.
• Willing to travel internationally up to 10%.

Highly Desirable:

• Advanced users of spreadsheet and presentation tools, particularly Google sheets, Microsoft Excel and Microsoft PowerPoint.
• Good analytical skills and able to present analysis rationally while “speaking the audience’s language”.
• Independent, self-starter, self-motivated, result oriented as well as customer oriented.
• Ability to multi-task and meet deadlines.
• Basic business and commercial acumen.

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

As our Warehouse Manager / Assistant Manager, you aren't just "moving boxes." You are the backbone of our service operations. You will ensure our technicians have exactly what they need, when they need it, to keep our customers safe. From layout optimization to leading a high-performing team, you will own the efficiency of our warehouse.

In this role you will be responsible for:

• Operational Excellence: Oversee all receipt, storage, and dispatch activities, ensuring maximum efficiency and compliance with Rentokil’s global standards.
• Inventory Integrity: Achieve zero stock variance. Implement strict FIFO/LIFO principles and manage the "Non-Conformance Report" (NCR) process to maintain quality control.
• Strategic Planning: Optimize space layout to maximize capacity, manage demand forecasting, and initiate stock ordering to prevent stockouts or overstocking.
• Leadership & Coaching: Lead, mentor, and upskill the warehouse team. You will be responsible for fostering a culture of teamwork, safety (SHE), and accountability.
• Cross-Functional Collaboration: Act as the key bridge between Procurement, Service, and Commercial teams to coordinate order fulfilment and resolve supply issues.
• Data & Documentation: Maintain meticulous records for audits and utilize data-driven insights to improve inventory turnover and reduce waste.

The ideal candidate will possess:

• Education: Minimum Diploma in Warehouse/Logistics, Business Management, or a related field.
• Experience: 4–5 years of proven track record in warehouse management.
• Mindset: Analytical, data-driven, and proactive in solving "shortage" issues before they affect operations.
• Leadership: A strong coach who can manage daily activities while maintaining a high-level view of KPIs.
• Tech-Savvy: Proficient in computer systems (WMS/ERP) and inventory software.

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• A strong track record of reducing stock losses and improving accuracy

We’re looking for a motivated and dynamic Sales Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

You will:

• Support the execution of marketing campaigns, coordinating timelines, tracking deliverables, and ensuring smooth rollout across social, email, website, in-app, offline, and partnership channels.
• Manage day-to-day social media operations, including content scheduling, caption writing, community management, and monitoring engagement trends.
• Drive community-building efforts, engaging users across platforms, supporting community conversations, and helping shape a strong user base for YouTrip.
• Assist in content creation, including drafting copy, coordinating with designers and creators, supporting basic photo/video shoots, and preparing assets for social, EDM, blog, and in-app content.
• Coordinate influencer and partnership activities, including liaising with creators, managing deliverables, and compiling performance results.
• Support marketing events and offline activations, handling logistics, vendor coordination, and on-ground execution.
• Conduct research and insights gathering, including competitor monitoring, trend spotting, and identifying cultural moments relevant to campaigns and community engagement.
• Prepare performance reports, tracking social analytics, campaign metrics, influencer outputs, and other key KPIs to support decision-making.
• Collaborate cross-functionally with Product, Data, Customer Support, and regional teams to ensure marketing initiatives remain aligned and well-executed.
• Support all ad-hoc related marketing tasks required by the Marketing Lead.

You are:

• A Budding Marketing Specialist (2–3 Years Experience): you have hands-on experience supporting marketing campaigns, managing social calendars, coordinating creators, and keeping multiple workstreams moving. You’re hungry to grow in a fast-paced, high-impact environment.
• Digitally Fluent: you’re comfortable navigating modern marketing tools including:

• Social & content: Instagram, TikTok, YouTube, Facebook
• Scheduling: Meta Business Suite, TikTok Ads Manager, or similar tools
• Creative: Canva (Figma/Adobe Illustrator/Photoshop is a bonus)
• Analytics: Google Analytics, Meta Insights, TikTok Analytics
• CRM: Mailchimp, or similar email campaign tools
• CMS: WordPress or similar website management platforms
• Community platforms: Telegram, WhatsApp, or similar community platforms

• A Creative Storyteller: you enjoy crafting content that’s visually engaging, trend-aware and tailored to relevant audiences. You understand what drives engagement and how to communicate with clarity and flair.
• A Meticulous Executor: you’re organised, detail-oriented, and reliable. You manage timelines well, track deliverables across campaigns, creators, and events, and take pride in getting things done right.
• A Collaborative Team Player: you work well with cross-functional teams (Product, CS, Data) and communicate clearly, proactively and respectfully.
• A Self-Starter with Hunger to Learn: you experiment, propose ideas, explore new tools, and never hesitate to roll up your sleeves. You’re excited to help build YouTrip’s presence in the market.
  

Join us as an Assistant Manager, DevOps and lead our cloud infrastructure and DevOps operations. Oversee cloud environments to ensure performance, security, and scalability, while guiding a skilled team toward operational excellence.

The Job:

1. DevOps Architecture & CI/CD Leadership

• Lead the design and optimisation of CI/CD pipelines to support efficient code integration, testing, and deployment.
• Define best practices for automated build, release, and deployment processes across development teams.
• Oversee reliable code delivery across development, staging, and production environments.

2. Infrastructure Automation & Cloud Platform Management

• Lead infrastructure automation using Infrastructure as Code (IaC) tools such as Terraform, Ansible, or similar.
• Manage and optimise cloud infrastructure across AWS environments and container orchestration platforms (Kubernetes – EKS/ECS).
• Continuously improve infrastructure architecture, scalability, and automation practices.

3. Monitoring, Reliability & Performance Optimisation

• Implement monitoring, logging, and alerting systems to ensure high platform availability and operational visibility.
• Drive performance optimisation across applications and infrastructure to support scalable SaaS environments.
• Lead troubleshooting of complex infrastructure, deployment, and performance issues.

4. Security & Operational Governance

• Integrate security best practices into infrastructure design and deployment pipelines.
• Ensure infrastructure and deployment processes align with security and compliance requirements.
• Support security reviews, audits, and operational risk mitigation.

5. Cross-Functional Engineering Collaboration

• Collaborate closely with software engineering, QA, product, and operations teams to deliver reliable infrastructure solutions.
• Provide DevOps expertise during system architecture discussions and technical planning.
• Promote DevOps best practices across engineering teams.
  

6. DevOps Leadership & Knowledge Sharing

• Mentor DevOps engineers and support their technical development.
• Establish standards for infrastructure documentation, deployment workflows, and operational processes.
• Contribute to continuous improvement initiatives across engineering and platform operations.

The Person:

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
• 6–9 years of hands-on DevOps experience, preferably in cloud-native or SaaS environments.
• Strong expertise in AWS cloud infrastructure, container orchestration (Kubernetes – EKS/ECS), and Infrastructure as Code (Terraform, Ansible or equivalent).
• Proven experience designing and managing CI/CD pipelines in modern cloud environments.
• Strong knowledge of monitoring, logging, and observability tools for distributed systems.
• Experience troubleshooting cloud infrastructure, container platforms, and deployment pipelines.
• Familiarity with database technologies such as PostgreSQL, MySQL, or MongoDB.
• Ability to lead DevOps initiatives and mentor engineers while remaining hands-on technically.
• Strong communication and collaboration skills across engineering teams.

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

We are looking for a passionate and dedicated individual to join our Malaysia team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.

• You love APM Monaco
• Minimum of 5 years of working experience in luxury retail / fashion retail, with min. 2 years in managerial position
• Track record of outstanding sales performance and CRM
• Support Store-in-Charge in sales and operation management, KPI analysis, rostering, visual merchandising, CRM, team management
• Fluency in English
• Approachable personality and customer-service oriented
• Attractive and competitive package is offered
• Working location: 1 Utama Shopping Centre
• Immediate availability is preferred

ABOUT THE ROLE

We are looking for a dependable and enthusiastic IT Support Officer to join our IT team at our Petaling Jaya branch. This is an entry-level role ideal for a fresh graduate eager to grow in a hands-on environment. You will be the first point of contact for day-to-day IT matters, ensuring our internal teams can work smoothly and efficiently.

.

KEY RESPONSIBILITIES

•     Provide first-line IT support to internal staff, including troubleshooting hardware, software, and connectivity issues in a timely manner.

•     Assist in the setup, configuration, and deployment of computers, printers, and peripheral devices for new and existing employees.

•     Support the installation and basic administration of business applications including Microsoft 365 and assist users with day-to-day operational queries.

•     Assist in managing user accounts and access rights, including provisioning, modification, and deactivation across internal systems.

•     Maintain and update the IT asset and inventory register, ensuring all equipment is accurately tracked and documented.

•     Assist in monitoring and supporting basic network and infrastructure operations, escalating issues to the relevant team when required.

•     Support the maintenance and basic troubleshooting of ancillary systems such as CCTV and door access control systems.

•     Log, track, and follow up on IT support tickets, ensuring issues are resolved or appropriately escalated within agreed timeframes.

.

ADDED ADVANTAGE

✓  Familiarity or exposure to enterprise business systems such as CRM, ERP, or PMIS platforms.

✓  Basic experience with Microsoft 365 administration (user management, SharePoint, Teams).

✓  Prior exposure to physical security systems such as CCTV or door access control management.

✓  Any relevant IT certification (e.g., CompTIA A+, Microsoft Fundamentals) is a bonus, not a requirement.

•     Diploma or Bachelor’s degree in information technology, Computer Science, or a related field.

•     Fresh graduates are encouraged to apply. No prior working experience required.

•     Foundational understanding of computer hardware, operating systems (Windows), and basic networking concepts.

•     Good communication skills with a service-oriented mindset and the ability to work well with non-technical users.

•     Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

•     Must be based in or able to commute to the Petaling Jaya area. Fully on-site role.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

Are you a problem-solver with a passion for people?

We are looking for a motivated and dynamic Customer Relations Executive, you are the voice of Rentokil Initial. You won’t just be answering phones; you’ll be building relationships, ensuring our customers receive world-class pest control and hygiene solutions, and supporting our field teams to deliver excellence.

In this role you will be responsible for:

Work with Customer Relations Manager and team to:

• Manage inquiries from customers through website, email and telephone
• Responsible for customer satisfaction survey programme by making outbound calls to existing Rentokil Initial Customers
• Data entry - key in lead and enquiry details into Rentokil Initial’s customer management system
• Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
• Adhere to standard procedures for enquiries/ leads/ CVC handling
• Adhere to standard script for enquiries/ leads/ CVC handling
• Support in customer loyalty and world class programme

Specific areas of responsibilities:

• Manage web enquiries that are submitted through Rentokil Initial official websites or toll free lines featured in websites
• Handle enquiries or sales leads for Rentokil Initial businesses
• Handle complaints or issues raised by customers or callers through web feedback form, toll free, email or fax
• Perform satisfaction follow up call to re-gain customer’s confident
• Make outbound calls to existing customers to gain feedback on Rentokil Initial services
• Support in customer loyalty and world class programme
• Key in sales leads/enquiries into iCABS Contact Management Module and inform the ‘person in charge’ to follow up and close the ticket
• Follow up with Customer Development Personnel on prospect status
• Prepare weekly and monthly calls, customer feedback and outbound call reports

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in customer care / telemarketing environment
• Customer oriented and KPI results driven
• Possess initiative and the ability to work independently with minimum supervision
• Good communication skills and has the ability to communicate fluently on the phone
• Call center experience is an added advantage
• Good planning and organisational skills with attention to details.
• Ability to priorities tasks with effective time management
• Autonomous and thrive on challenges
• Normal working hours
• Permanent employment

Highly Desirable:

• Excellent customer service via phone & negotiation skills
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Good sense of humour and passionate about work and takes pride in what he/she does.