工作概述：

我們正在尋找一位充滿活力、富有遠見的總經理（業務轉型方向），負責領導和推動馬來西亞斯里酒店集團的策略轉型計劃。該職位的主要職責是提升營運效率、加速數位轉型並實現可持續的業務成長。

工作職責：

• 領導制定和執行與組織目標一致的業務轉型策略。
• 找出目前流程中的不足之處，並實施改進措施以提高效率和生產力。
• 推動酒店營運的數位轉型、創新和自動化。
• 監督變革管理舉措，確保新系統和流程順利採用。
• 與關鍵利害關係人合作，使轉型工作與業務重點保持一致。
• 監控和評估績效指標，以確保轉型計畫的成功實施。
• 為高階管理人員提供有關業務績效和機會的策略見解和建議。
• 領導跨職能團隊，在範圍、時間表和預算內交付轉型專案。
• 在維持服務品質和營運標準的前提下，推動成本優化措施。

工作要求：

• 工商管理、管理、金融或相關領域的學士學位（碩士學位更佳）。
• 至少10-15年工作經驗，其中至少5-8年擔任高階領導職務。
• 在業務轉型、變革管理或流程改善方面擁有豐富的經驗。
• 較強的分析思考和解決問題的能力。
• 卓越的領導能力和利害關係人管理能力。
• 優秀的溝通和表達能力。
• 有飯店業經驗者優先考慮。
• 結果導向，高度重視績效提升與成本效益。

優先屬性：

• 具備管理大型轉型或轉虧為盈專案的經驗
• 接觸過數位化、自動化或系統實施
• 強大的策略規劃與執行能力

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 牙科保險
• 有薪培訓和發展
• 每晚12間客房
• 員工餐
• 電話

About the Role 關於職位

Shaveh Group is on a rapid growth journey — transforming from a manual setup into a structured, system-driven organization. This is not a routine HR role.

We are looking for a driven and hands-on HR Executive to take ownership of recruitment, shape team structure, and play a key role in building a disciplined and high-performing workforce.

If you are someone who enjoys building, improving, and making real impact — this role is for you.

三維谷集團正處於快速發展階段，從傳統運作模式邁向系統化與規範化管理。這不是一份傳統的人力工作。

我們正在尋找一位積極進取、執行力強的人力資源執行員，主導招募工作、參與團隊建設，並協助打造有紀律、高績效的團隊。

如果你希望參與「從0到1」的建設過程，並帶來實際影響，歡迎加入我們。

Working Location 工作地點

• JB HQ: Taman Gaya, Ulu Tiram OR
• KL Branch: Menara K1, Old Klang Road

Working Hours 工作時間

• Monday – Friday
• 8:30 AM – 5:30 PM

What You Will Be Doing 工作內容

• Own the Recruitment Function 主導招募職能
• Take full ownership of hiring — from sourcing, screening, interviewing to onboarding — to build a strong and reliable team.
• 負責全流程招聘，從人才搜尋、篩選、面試到入職，打造穩定且有效率的團隊。
• Be Part of HR Transformation 參與人力轉型
• Work closely with management to transform HR from manual practices into structured systems and processes.
• 與管理階層緊密合作，推動公司人資從傳統模式邁向系統化管理。
• Shape HR Systems & SOPs 建立人資制度
• Develop and improve HR policies, SOPs, and internal workflows that support a growing organization.
• 建立並優化人力資源系統與流程，支持公司持續擴展。
• Handle Employee Relations & Discipline 員工關係與紀律管理
• Manage disciplinary matters, provide practical solutions, and ensure compliance with labour regulations.
• 處理員工關係與紀律問題，提供解決方案，並確保符合法規要求。
• Drive Performance Culture 推動績效文化
• Monitor staff performance and contribute to building a results-driven, accountable team.
• 跟進員工績效，推動成果導向及高執行力文化。
• Support Growth & Expansion 支援公司擴展
• Play a role in scaling the team and supporting business expansion initiatives.
• 參與團隊擴展，支持公司業務發展。

Who We Are Looking For 我們在尋找

• Diploma / Degree in HR, Business, or related field
• 人力資源、工商管理或相關科系
• 2–3 years HR experience (recruitment / agency background is a strong advantage)
• 2–3年人資經驗（有招募或顧問背景優先）
• Familiar with Malaysian labour law and HR practices
• 熟悉馬來西亞勞工法令
• Strong sense of ownership, proactive, and able to work in a fast-paced environment
• 具備責任感，積極主動，能適應快節奏環境
• Not afraid to handle people issues and make decisions
• 能夠處理員工問題並具備判斷能力

About Us 關於我們

Shaveh Group specializes in business licensing, regulatory compliance, and corporate advisory services in Malaysia. We are building a structured and professional team to support long-term growth.

本公司專注於馬來西亞商業執照、合規及企業顧問服務，致力於打造專業化團隊，推動企業長期發展。

Apply Now 立即申請

Looking for a role where you can build, influence, and grow?

Join us and be part of the transformation.

如果你希望參與公司成長、發揮影響力，歡迎加入我們。

Why Join Us 為什麼加入我們

• Real Impact, Not Routine 工作有影響力

You will play a key role in shaping the company's people and structure — not just follow processes.

你將參與打造團隊與制度，而不僅僅是執行流程。

• Growth with the Company 與公司共同成長

Be part of a fast-growing consulting firm with real career progression opportunities.

加入快速發展的顧問公司，擁有明確晉升空間。

• Exposure Beyond HR 不只是HR

Gain exposure to business operations, expansion strategy, and management decisions.

接觸業務運作與公司發展決策。

• Performance-Based Rewards 績效導向回報

Your contribution will be recognized through performance-based incentives.

績效表現直接與獎勵掛鉤。

• Build, Not Maintain 從0到1建設

Perfect for those who enjoy creating systems, not just maintaining them.

• 適合喜歡建立制度，而非單純維持現狀的人才。

JOB DESCRIPTION

• Responsible for implementing, maintaining, and improving the company's Quality and Environmental Management Systems in compliance with ISO 9001 and ISO 14001 requirements.
• Coordinates across Sales, Engineering, Procurement, Project, Commissioning & Service departments to ensure effective system

RESPONSIBILITIES

1) Implement and maintain the Quality Management System (QMS) and Environmental Management System (EMS) in accordance with ISO 9001 & ISO 14001

2) Coordinate and monitor the implementation of ISO requirements across departments

3) Maintain document control and master document list

4) Control QMS and EMS documentation including SOPs, procedures, records and forms

5) Monitor quality & enviromental objectives, collect KPI data, prepare performance reports and follow up on improvement actions

6) Monitor non-conformance and improvement actions

7) Coordinate internal audits and follow up on Corrective Action and Preventive Action (CAPA)

8) Prepare certification audit documentation, liaise with certification body and support audit closure

9) Monitor project quality documentation and maintain project ISO compliance

10) Assist and Support the Management Representative (MR)

11) Support management review activities and reporting, coordinate ISO activities

REQUIREMENTS

1) Diploma or Bachelor's Degree in Engineering, Environmental Engineering, Quality Management or related field

2) Min. 2 years experience in ISO 9001, ISO 14001, document control, engineering/EPCC company

3) Water & wastewatr industry and internal audit experience is an advantage

4) Good documentation & communication skills, good follow-up ability

5) Able to work independently, organized and detailed-orientated

Perks & Benefits

• Nearby public transport
• Regular team activities
• EPF & SOCSO

Tanggungjawab:

• Sediakan laporan penyelarasan bank harian.
• Mengekalkan rekod dan organisasi sistem pengisian yang betul.
• Bertanggungjawab untuk tugas-tugas harian berkaitan kewangan dan akaun.
• Lengkapkan pemeriksaan bank mingguan bagi memastikan tiada percanggahan dalam perbankan.
• Semak penyata wang runcit dari cawangan dan keluarkan cek pembayaran balik.
• Semak tuntutan perbelanjaan kakitangan dan masukkan ke dalam templat tuntutan kakitangan.
• Lakukan penyelarasan penyata bank bulanan dan selesaikan percanggahan jika ada.
• Sebarang tugasan ad hoc yang lain.

Keperluan:

• Mempunyai sekurang-kurangnya Ijazah Sarjana Muda dalam Perakaunan, Kewangan atau bidang berkaitan dengan kelayakan profesional.
• Berpengalaman dalam Pembantu Perakaunan atau Kerani Perakaunan.
• Mempunyai pengetahuan yang baik tentang prosedur pembukuan asas.
• Biasa dengan piawaian perakaunan, undang-undang cukai dan prosedur pengisian.
• Kemahiran matematik yang cemerlang dan kebolehan untuk mengenal pasti ralat berangka.
• Tahap lanjutan dalam MS Excel dan pengetahuan yang baik tentang perisian perakaunan.
• Kemahiran organisasi dan pelbagai tugas.
• Kebolehan mengendalikan maklumat sensitif dan sulit.

Faedah & Kebaikan

• Elaun (upah perjalanan, pengangkutan, dll.)
• Peluang pembangunan peribadi
• Kemajuan Kerjaya

Responsibilities:

• Prepare daily bank reconciliation report.
• Maintain proper record and organisation of filling system.
• Responsible for day-to-day finance and accounts administration tasks.
• Complete weekly bank recon to ensure no discrepancy in banking.
• Check on petty cash returns from branches and issue reimbursement cheque.
• Check on staff expenses claim and input to staff claim template.
• Perform monthly bank statement reconciliation and resolve discrepancy if any.
• Any other ad hoc assignment.

Requirements:

• Possess at least a Bachelor's Degree in Accounting, Finance or related fields with professional qualifications.
• Experienced in Accounting Assistant or Accounting Clerk.
• Possess good knowledge of basic bookkeeping procedures.
• Familiar with accounting standards, tax laws, and filling procedure.
• Excellent math skills and the ability to spot numerical errors.
• Advance level in MS Excel and good knowledge of accounting software.
• Organization and multi-tasking skills.
• Ability to handle sensitive, confidential information.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities
• Career Advancement

Responsibilities:

• Prepare daily bank reconciliation report.
• Maintain proper record and organisation of filling system.
• Responsible for day-to-day finance and accounts administration tasks.
• Complete weekly bank recon to ensure no discrepancy in banking.
• Check on petty cash returns from branches and issue reimbursement cheque.
• Check on staff expenses claim and input to staff claim template.
• Perform monthly bank statement reconciliation and resolve discrepancy if any.
• Any other ad hoc assignment.

Requirements:

• Possess at least a Bachelor's Degree in Accounting, Finance or related fields with professional qualifications.
• Experienced in Accounting Assistant or Accounting Clerk.
• Possess good knowledge of basic bookkeeping procedures.
• Familiar with accounting standards, tax laws, and filling procedure.
• Excellent math skills and the ability to spot numerical errors.
• Advance level in MS Excel and good knowledge of accounting software.
• Organization and multi-tasking skills.
• Ability to handle sensitive, confidential information.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities
• Career Advancement

職責：

• 編制每日銀行對帳單。
• 保持檔案系統的良好記錄和組織。
• 負責日常財務和會計管理工作。
• 每週進行完整的銀行對賬，以確保銀行賬目沒有任何差異。
• 檢查各分行零用現金回饋狀況，並開立報銷支票。
• 核對員工費用報銷申請，並將資訊輸入員工報銷範本。
• 每月進行銀行對帳單核對，並解決任何差異。
• 其他任何臨時性任務。

要求：

• 擁有會計、金融或相關領域的學士學位及專業資格證書。
• 有會計助理或會計文員經驗。
• 具備良好的基本簿記程序知識。
• 熟悉會計準則、稅法和申報程序。
• 優秀的數學技能和發現數字錯誤的能力。
• 精通微軟Excel，並具備良好的會計軟體知識。
• 組織能力和多任務處理能力。
• 能夠處理敏感、機密資訊。

福利待遇

• 津貼（旅費、交通費等）
• 個人發展機會
• 職涯發展

工作範圍：

• 準確及時地處理部分或全部帳目。
• 依法定要求準備並提交銷售與服務稅（SST）申報表。
• 管理薪資相關工作，包括薪資計算及相關事宜。
• 負責會計交易的資料輸入，並編制每月銀行對帳單。
• 與審計師、稅務代理人和公司秘書就會計和合規事宜進行溝通。
• 根據需要提供行政和財務方面的支持，為辦公室順利運作做出貢獻。

要求：

• 會計文憑或學士學位或同等學歷。
• 熟練使用微軟辦公室軟體（Excel、Word、Outlook）。
• 普通話和英語流利（能夠與講普通話的客戶溝通）。
• 歡迎應屆畢業生申請－我們將提供培訓和指導。
• 在會計事務所擁有 3 年以上工作經驗的候選人將被考慮擔任高階會計職位。

好處

• 優厚的績效獎勵和年度獎金。
• 為準備和職業發展提供學習假支援。
• 持續的培訓機會，以培養技術技能和軟技能。
• 接觸不同產業和客戶，實現全面職涯發展。

Skop Kerja:

• Mengendalikan sebahagian atau keseluruhan akaun dengan tepat dan tepat pada masanya.
• Menyediakan dan menghantar penyata SST mengikut keperluan berkanun.
• Mengurus fungsi penggajian termasuk pengiraan gaji dan perkara berkaitan.
• Melakukan kemasukan data untuk transaksi perakaunan dan menyediakan penyelarasan bank bulanan.
• Berhubung dengan juruaudit, ejen cukai dan setiausaha syarikat mengenai perkara perakaunan dan pematuhan.
• Memberi sokongan dalam tugas pentadbiran dan kewangan seperti yang diperlukan, menyumbang kepada kelancaran operasi pejabat.

Keperluan:

• Diploma atau Ijazah Sarjana Muda dalam bidang Perakaunan atau yang setaraf.
• Kemahiran dalam Microsoft Office (Excel, Word, Outlook).
• Penguasaan bahasa Mandarin dan Inggeris yang baik (untuk berhubung dengan pelanggan yang berbahasa Mandarin).
• Graduan baru digalakkan untuk memohon — latihan dan bimbingan akan diberikan.
• Calon yang mempunyai pengalaman 3+ tahun dalam firma perakaunan akan dipertimbangkan untuk jawatan Kanan Akaun.

Faedah

• Ganjaran dan bonus tahunan berasaskan prestasi yang menarik.
• Sokongan cuti belajar untuk peperiksaan dan pembangunan profesional.
• Peluang latihan berterusan untuk membina kemahiran teknikal dan insaniah.
• Pendedahan kepada pelbagai industri dan pelanggan untuk pembangunan kerjaya yang menyeluruh.

Job Scopes:

• Handle partial or full set of accounts with accuracy and timeliness.
• Prepare and submit SST returns in compliance with statutory requirements.
• Manage payroll functions including salary calculations and related matters.
• Perform data entry for accounting transactions and prepare monthly bank reconciliations.
• Liaise with auditors, tax agents, and company secretary on accounting and compliance matters.
• Provide support in administrative and financial tasks as required, contributing to smooth office operations.

Requirements:

• Diploma or Bachelor’s Degree in Accountancy or equivalent.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Good command of Mandarin and English (to liaise with Mandarin-speaking clients).
• Fresh graduates are encouraged to apply — training and guidance will be provided.
• Candidates with 3+ years’ experience in an accounting firm will be considered for an Accounts Senior position.

Benefits

• Attractive performance-based rewards and annual bonus.
• Study leave support for exams and professional development.
• Ongoing training opportunities to build technical and soft skills.
• Exposure to diverse industries and clients for well-rounded career development.

主要職責－接受培訓並參與以下工作：

• 活動規劃與執行
• 與供應商或承包商協調
• 公司活動及職能相關的業務拓展活動
• 活動/事件後的影片剪輯和後製
• 協調活動所需的人力，與內部部門聯絡，製作用於推廣活動的行銷資料。
• 協助設計社群媒體平台的版面和視覺內容，以支援行銷和活動推廣。

資格

• 持有傳播學、商科或行銷專業的文憑、學士學位或同等學歷
• 歡迎應屆畢業生申請

技能

• 較強的書面和口頭溝通能力
• 能夠用英語和國語寫作，並能聽懂馬來語。
• 能夠出差
• 注重細節
• 能夠作為團隊的一員開展工作

我們提供的服務：

✔ 出差的每日海外津貼

✔ 員工購買福利

✔ 高階主管健康篩檢

✔ 住院津貼和意外傷害保險津貼

✔ 年度醫療與視力/牙科福利

✔ 準時津貼

✔ 員工團隊建立及在地旅行

✔ 培訓與發展福利

✔ 職涯發展與晉升

✔ 員工海外休閒旅行

✔ 誘人的績效獎金

MAINTENANCE TECHNICIAN/FACILTIES TECHNICIAN 工务长

Responsibilities:

• Perform routine inspection and meter reading of factory facilities, including air-conditioning systems, high/low voltage electrical systems and air compressor systems

厂区设备（空调设施， 高/低压电力系统， 空压系统。。。巡查抄表）

• Responsible for maintenance and compliance of cargo lift certification

货梯证照维护

• Repair, replace or install factory facilities including lighting and power sockets

厂内硬体设施， 照明及插座损坏更换或新增

• Carry out any other tasks assigned by the supervisor

主管交办事项

Requirements:

• Chinese (Male) applicant Preferred and able to communicate in Chinese and possess basic computer skills

华裔男性优先考虑, 可以中文交流及会电脑基本操作。

• Must possess a valid driving license.

需有汽车驾照

Benefits:

• Salary 薪资 RM 3500 ~ RM 4000
• EPF/SOCSO/EIS
• Miscellaneous allowance 其他津贴（Attendance全勤/Fuel汽油/Meal餐补）
• Medical 医疗

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave

Responsibilities:

• Prepare daily bank reconciliation report.
• Maintain proper record and organisation of filling system.
• Responsible for day-to-day finance and accounts administration tasks.
• Complete weekly bank recon to ensure no discrepancy in banking.
• Check on petty cash returns from branches and issue reimbursement cheque.
• Check on staff expenses claim and input to staff claim template.
• Perform monthly bank statement reconciliation and resolve discrepancy if any.
• Any other ad hoc assignment.

Requirements:

• Possess at least a Bachelor's Degree in Accounting, Finance or related fields with professional qualifications.
• Experienced in Accounting Assistant or Accounting Clerk.
• Possess good knowledge of basic bookkeeping procedures.
• Familiar with accounting standards, tax laws, and filling procedure.
• Excellent math skills and the ability to spot numerical errors.
• Advance level in MS Excel and good knowledge of accounting software.
• Organization and multi-tasking skills.
• Ability to handle sensitive, confidential information.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities
• Career Advancement

Key Responsibilities – to be trained and involve in:

• Event planning and implementation
• Coordinating with supplier or contractor
• Related business development activities of company event and function
• Video editing and post-production after event/activities
• Coordinating manpower requirements for event, liaising with internal department on production of marketing tools to promote the event
• Assist in designing layout and visual content for social media platforms to support marketing and event promotions

Qualifications

• Diploma or a bachelor’s degree or equivalent with a major in communications, commerce or marketing
• Fresh graduates are encouraged to apply

Skills

• Strong written and verbal communication skills
• Able to write in English and Mandarin, and able to understand Bahasa Malaysia
• Able to travel
• Attention to details
• Able to work as part of the team

What We Offer:

✔ Daily overseas allowances for business trip

✔ Staff Purchase benefit

✔ Executive Health Screening

✔ Hospitalization Benefit & Acci;dent Insurance benefit

✔ Yearly Medical and optical/dental benefits

✔ Punctuality allowance

✔ Teambuilding & local trip for Staff

✔ Training & Development benefit

✔ Career development & advancement

✔ Staff overseas leisure trip

✔ Attractive performance bonuses

Role Purpose:

We are looking for a General Practitioner (GP) with experience or a special interest in Women and child Health to provide outpatient services in our private day clinic, focusing on high-quality and efficient women’s health care, including consultations, diagnostics, and screening services, with emphasis on timely diagnosis, appropriate management and patient education

Key Responsibilities:

· Provide general primary care consultations for adult patients within a clinic-based OPD setting.

· Conduct outpatient consultations for gynecological and obstetric conditions

· Manage common women’s health conditions including menstrual disorders, PCOS, infections, menopausal concerns, fertility concerns and low-risk pregnancy care

· Provide antenatal and postnatal care for low-risk patients

· Perform diagnostic and screening services such as Pap smears, pelvic examinations, clinical breast examinations and antenatal laboratory screening.

· Conduct basic gynecological ultrasound examinations, where certified and authorised

· Provide family planning, contraception, fertility, and menopause counseling

· Identify high-risk or complex cases and refer to specialist consultants

· Maintain accurate electronic medical records (EMR) and clinical documentation

· Comply with clinic policies, licensing requirements, and quality standards

Qualifications & Requirements:

· MBBS / MD / MBBCh or equivalent

· Eligible for registration with the Brunei Medical Board (BMB)

· Minimum 5 years’ experience in primary care, family medicine, or women and child health

Added Advantage:

· Diploma in Obstetrics & Gynaecology (DGO)

· GP / Family Medicine qualification (MRCGP, MICGP, FRACGP, FACRRM, DABFM)

· Experience in antenatal OPD and family planning services

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Role Overview:

We are seeking a General Practitioner (GP) with experience or interest in Paediatrics Medicine to join our private day clinic. This is a clinic-based outpatient role providing comprehensive medical care to infants, children, adolescents, and adults, with a primary focus on paediatric care, preventive health, vaccination services, growth and development monitoring, diagnosis, treatment, and patient/parent education, within an OPD setting.

Key Responsibilities:

· Conduct thorough OPD consultations and physical examinations

· Diagnose and treat acute and chronic illnesses commonly seen in clinic practice

· Administer vaccinations as per national and recommended immunization schedules

· Monitor growth and developmental milestones, particularly in pediatric patients

· Identify, screen, and provide initial assessment for developmental concerns, including suspected autism spectrum traits, and refer patients to appropriate government or private Child Development Centres (CDC) for further evaluation and management.

· Provide guidance on nutrition, hygiene, safety, and preventive healthcare

· Counsel patients and families on disease management and healthy lifestyle practices

· Collaborate with other healthcare professionals for coordinated patient care

· Maintain accurate, timely medical and electronic medical records (EMR)

· Follow clinic protocols, infection control measures, and ethical medical practices

Qualifications & Requirements:

· MBBS / MD / MBBCh or equivalent from a recognized institution

· Eligible for registration with the Brunei Medical Board (BMB)

· Minimum 5 years’ experience in primary care, family medicine, or paediatric OPD

· Good communication skills and a patient-centric approach

Added Advantage (Not Mandatory):

· Diploma in Child Health (DCH) or equivalent

· GP / Family Medicine qualification (MRCGP, MRCP, FRACGP, FACRRM, DABFM)

· Experience in child development monitoring and preventive paediatrics

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Role Overview:

We are seeking a General Practitioner (GP) with experience or interest in Orthopaedics to assess and manage sports-related injuries and joint conditions, including minor surgical procedures, in our private day clinic. This is a clinic-based outpatient role involving assessment, diagnosis, and conservative management of sports injury–related and joint-related conditions.

Key Responsibilities:

· Conduct comprehensive OPD consultations, including physical examinations and medical history evaluation, to diagnose sports injury–related and orthopaedic conditions.

· Assess and interpret diagnostic imaging (X-rays, CT scans, MRIs) for outpatient diagnosis and treatment planning

· Develop and implement individualized treatment plans for sports injuries and joint-related conditions.

· Manage sports-related injuries and joint conditions through conservative treatment and perform minor surgical procedures within OPD scope

· Educate patients and families on diagnoses, treatment options, recovery, and preventive care

· Maintain accurate and updated medical and electronic medical records (EMR)

· Coordinate referrals with physiotherapists, diagnostic centers, and other healthcare professionals

· Participate in clinical discussions and continuous medical education activities

· Adhere to clinic protocols, medical ethics, and applicable legal regulations

· Contribute to a professional, patient-friendly clinic environment

Qualifications & Requirements:

· MBBS / MD / MBBCh or equivalent

· Eligible for registration with the Brunei Medical Board (BMB)

· Minimum 5 years’ experience in primary care, family medicine, or sports injury/ orthopaedic OPD

· Good clinical judgement and patient communication skills

Added Advantage (Not Mandatory):

· Experience in sports injury medicine or minor procedure management.

· GP / Family Medicine qualification or FRCS (or equivalent)

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Get to Know the Team

GrabMart is the fastest growing startup within Grab and is growing rapidly towards becoming the region's #1 provider of goods delivery services.

Get to Know the Role

As an Account Management Specialist, GrabMart, you will be responsible for:

• Establishing and manage strong business relationships with existing and potential top merchants to drive growth for GrabMart.
• Lead all elements of account management, including trend monitoring, business development strategy, partner negotiation, daily account management, and execution of key initiatives.
• Grow key accounts as measured by deliveries, GMV and revenue, as well as forming deeper relationships with partners through collaboration in other areas such as GrabPay, GrabAds, and GrabExpress.
• You will own relationships with FMCG clients to drive Ads sale of relevant Grab assets, including sales pitch, planning marketing calendar, execution such as merchant participation acquisition, and end-of-campaign reporting.

You will report to the Manager, GrabMart and working onsite in Petaling Jaya.

The Critical Tasks You Will Perform

• You will acquire and drive growth in key accounts as measured by deliveries, GMV, and revenue.
• Prepare weekly, monthly promotion planning & category strategy planning, including monitoring trends and suggesting/coordinating appropriate pricing & promotional activities.
• You will manage end-to-end deal management (including working with country BD, ads, GrabGifts, transport, food, pay/financial, operations, marketing, and product to ensure the success of the partnership).
• You will probe and investigate merchant's pain points and validate the issues they're facing with key partners, including mitigating escalations that may come through Customer Support.
• You will evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses.
• You will collaborate with different departments to tailor merchant-specific needs (e.g. customized reporting, marketing support, integrations).
• You will improve operational excellence by working with the merchants and operations teams.

Due to ongoing growth at Radius, we are looking for a Senior Account Management Advisor  to join our team at our office in Kuala Lumpur, Malaysia.

In this role, you will be selling our fuel cards into the Malaysia market and will enjoy a varied role with fantastic opportunities to progress and develop your career.  

Key Responsibilities

• Serve as the main point of contact for assigned customers.
• Build and maintain trusted advisor relationships by proactively anticipating customer needs.
• Identify and resolve potential blockers to ensure continuous use of Radius products.
• Monitor and analyse customer product usage to forecast and track sales metrics.
• Drive revenue growth through upselling and cross-selling to existing clients.
• Generate referrals from existing customers to expand the client base.
• Reduce customer attrition by engaging and negotiating with customers considering account closure.
• Liaise with internal departments to ensure customer requirements align with company objectives.
• Provide cross-departmental support on an ad-hoc basis.
• Respond to customer enquiries promptly in line with target service levels.
• Resolve customer issues through effective escalation management and follow-up.
• Track and manage emails related to performance reviews.
• Support report generation, data gathering, and data cleansing activities as required.
• Maintain an average talk time of approximately 2.5 hours per day.

Leadership & Customer Service Oversight Responsibilities

• Train, coach, and mentor Customer Service Representatives to achieve service level agreements (SLAs), effectively manage customer enquiries, and deliver a high standard of customer support.
• Support the resolution of complex customer escalations and ensure timely issue resolution.
• Optimise Salesforce utilisation and configuration to improve ticket management, customer profile maintenance, workflow efficiency, and cross-selling opportunities.
• Collaborate closely with Sales, Credit, and Customer Service teams to ensure a seamless end-to-end customer journey.
• Monitor customer service performance metrics and identify opportunities for process improvements and enhanced customer satisfaction.
• Promote best practices across customer service and account management functions to support business objectives and customer retention.

   

• To perform the coordinating role and focus on specific designated customers of the company and take ownership.
• To participate in customer service reviews, customers satisfaction surveys and making analysis for the designated customers and for Account Management department.
• To proactively providing administrative assistance to the Account Management department.
• To handle designated customer inquiries.
• To work closely with the account managers to uncover customer requirements, qualify opportunities and propose the right solution.
• To work together with the customer account managers to safeguard strategic relationships with the designated key accounts.
• To review and implement process improvement where applicable.
• To be responsible for special projects as deemed necessary by the management

As a Business Process Management (BPM) Specialist at SanDisk, you will support the analysis, documentation, and improvement of business processes across Global Operations. Working closely with cross-functional teams, you will assist in identifying inefficiencies, analyzing data, and helping to implement data-driven solutions that improve workflow efficiency and support decision-making.

This role provides an excellent opportunity to gain hands-on experience in business process optimization, data analytics, report automation, and digital transformation initiatives. You will work alongside experienced professionals and contribute to projects that drive operational excellence through continuous improvement and scalable process design.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct business process mapping and assessments to identify gaps and areas for improvement in current workflows.
• Lead projects requiring coordination and management of global resources, ensuring transparency and timely delivery of project milestones.
• Collaborate closely with business units to ensure cross-functional project progress aligns with scope, timeline, and original ROI expectations.
• Assist in documenting and analyzing business processes to identify areas for improvement.
• Contribute to the creation of business requirement documents, test cases, and proof-of-concept efforts.
• Support the development of dashboards and reports using tools like Power BI, Tableau, or Spotfire.
• Help gather and analyze operational data to support business decision-making.
• Participate in automating manual processes and reports to improve efficiency and accuracy.
• Collaborate with senior analysts and IT teams to support the rollout of new process and data solutions.
• Promote a continuous improvement mindset by applying lean and agile methodologies and deploying advanced analytics solutions.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

As the Assistant Team Lead  you will be responsible for driving the top-line growth of our business in Malaysia; ranging from building up and mentoring key account managers, liaising closely and building ambition plans with top brand/seller partners, developing processes to ensure ecommerce success for brand and seller partners, conducting regular analysis to understand the impact of category/brand decisions in performance and implementing regional/local initiatives to drive growth.

As an Assistant Team Lead (eCommerce Brand Management), you will take charge of:

• Ensure that all brand and store KPIs are met on time.
• Analyze sales performance and advise clients on how to grow their ecommerce sales in a sustainable way. Drive sales through stock availability, pricing competitiveness, innovative promotional schemes, effective merchandising and targeted assortment growth.
• Grow revenue and profitability for Intrepid by partnering with Business Development on offering new value adding services to clients, optimizing commercial terms with existing clients and scaling existing operational processes.
• Maintain close relationships with both brands and ecommerce platforms. Interact daily with partners to ensure timely and effective implementation of strategy.
• Coach and develop your team members.
• Developing cross-functional strategy to grow sellers' business and ensure smooth operations;
• Managing pricing competitiveness, assortment, stock availability of key products offered by the sellers.

What we are looking for - the ideal profile

• University degree
• Proficient in English
• Minimum 6-8 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor.
• Strong interpersonal, relationship and communication, listening and negotiation skills.
• Strong ecommerce knowledge and analytical skills.
• Network with ecommerce platforms in Malaysia.
• Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment.
• Experience in ecommerce campaign plans.

We’re looking for a motivated and dynamic Sales Executive - Outdoor Account Management to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Features of the MT Program

• One year program
• Structured training curriculum includes but is not limited to specific business, management, operations and personal development areas
• Mentorship from senior
• Exposure to all aspects of the business
• Opportunity to join teams across various projects
• Career advancement and networking opportunities

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We’re looking for a proactive and detail-oriented Team Leader to oversee daily funding operations, manage escalations, and ensure smooth and compliant operational processes. You will lead and coach the team, monitor performance and service quality, resolve complex operational issues, and collaborate closely with cross-functional stakeholders including Compliance, Risk, Finance, and Customer Support. This role also involves driving process improvements, managing operational reporting, and supporting team development through training and coaching. If you are analytical, people-focused, and thrive in a fast-paced environment, we’d love to hear from you!

Job Responsibility

• Lead, coach, and supervise the daily performance of the team to ensure timely, accurate, and professional handling of funding operations, account-related inquiries, and escalated cases.
• Serve as the primary escalation point for complex operational, funding, or customer-related issues, providing guidance and resolution support to team members and stakeholders.
• Monitor team productivity, service quality, and compliance with company policies, SOPs, regulatory requirements, and internal service standards to ensure operational excellence.
• Conduct regular performance reviews, quality assessments, and coaching sessions to drive continuous improvement, employee development, and achievement of team KPIs.
• Oversee daily funding reviews, transaction processing, reconciliations, and case management activities to ensure operational accuracy, proper documentation, and timely completion.
• Analyze operational workflows, funding trends, and risk indicators to identify process gaps, operational inefficiencies, or abnormal activities, and implement corrective or preventive measures.
• Collaborate closely with internal departments including Compliance, Risk, Finance, Product, and Customer Support to resolve operational issues, improve processes, and ensure smooth cross-functional communication.
• Review and validate escalated funding investigations, risk assessments, and suspicious transaction cases, ensuring proper escalation, tracking, and resolution within established timelines.
• Prepare and maintain operational reports, performance dashboards, and management updates, providing insights and recommendations to support business decisions and risk mitigation initiatives.
• Drive continuous process improvement initiatives by identifying automation opportunities, enhancing workflows, and contributing to SOP development and operational optimization.
• Provide training, onboarding, and knowledge-sharing sessions to strengthen team competency, product knowledge, and operational readiness.

• Bachelor’s degree in Business Administration, Finance, Banking, Operations Management, or a related field preferred.
• Minimum 3-5 years of experience in fintech or financial services industries, with a focus on supporting Sales and Account Manager is required , at least 1–2 years in a leadership or supervisory role.
• Strong understanding of funding operations, transaction processing, reconciliations and operational workflows.
• Proven experience handling escalations, resolving complex operational or customer-related issues, and making sound decisions under pressure.
• Strong analytical and problem-solving skills with the ability to identify operational gaps, investigate abnormalities, and recommend effective solutions independently.
• Excellent leadership, coaching, and people management skills with the ability to motivate, guide, and develop team members effectively.
• Strong communication and interpersonal skills with the ability to collaborate professionally across multiple departments and stakeholder levels.
• Ability to manage multiple priorities in a fast-paced environment while maintaining service quality and operational efficiency.
• Proficient in Microsoft Office applications, especially Excel, and comfortable working with operational systems, CRM platforms, or ticketing tools.
• Experience with Zendesk, payment systems, CRM platforms, or trading systems will be an added advantage.
• Strong sense of ownership, accountability, professionalism, and customer service orientation.
• Willingness to work on rotational shifts, weekends, or public holidays if operationally required.

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