[Priority hiring job in Listed Company]

• Position: Accounts Executive.
• Salary: RM 2500-3500.
• Location: Kuala Lumpur-City center.
• Working hours: 8.45 am-5.30 pm (Monday-Friday)

About the hiring company

This is a group of reputable companies engaged in diverse businesses, providing well known brands in general insurance, financial services and information technologies.

Their corporate head office is located at Kuala Lumpur city centre. Currently they are actively seeking to appoint some accounting professionals to assume the role of Accounts Executive.

Job scope & responsibilities:

The position is permanent full time role where you will be reporting to Finance Manager within the finance and accounting team.

As Accounts Executive, you will be involved in the daily operations and activities of the Accounting Department, which will include processing of invoices, Purchase orders, Delivery orders and monthly payments.

Duties:

• Manage accounts payable and receivable functions.
• Prepare and ensure timely reporting of monthly management reports and audit schedule.
• Prepare monthly aging receivable reports.
• Process journal entries and issue payment vouchers.
• Process claims debits/credit notes and various technical statement of accounts for submission.
• Bank reconciliations.
• Maintain proper filing and accounting records.

Requirements:

• Candidate must possess a Bachelor degree in Accountancy.
• Knowledge of Accounting and Finance principles.
• Similar experience in accounting role within insurance business would be advantageous.
• Fresh/entry level; however those with 1-2 years of relevant work experience will be ideal.
• Experience working within the insurance/financial services industry will be advantageous.
• Proficient with ability to communicate effectively in English and Bahasa Malaysia, both written and spoken and Mandarin
• Familiar and proficient in UBS Accounting system and MS Word and Excel.

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively,candidates may forward their resume directly to us at CHRISJAC via our E-mail at: [email protected]

[Policy of free job placement for job seekers]

Yes,it is absolutely free to job applicants. Chrisjac as the recruitment partner does not impose any charges or fees to candidates who apply jobs under our recruitment services. Please do not provide your bank or payment details when apply jobs listed under Chrisjac Recruitment.

For more job openings,please visit our website at www.chrisjac.com.my

Perks & Benefits

• Central location
• Casual dress code
• Personal leave
• Open culture

[IMMEDIATE HIRING for IMMEDIATE JOB]

• Position Title: Internal Audit Executive.
• Salary: RM 3000-4000.
• Location: Kuala Lumpur (5-day week @ Mid Valley City).

The hiring company

A local conglomerate diversified public-listed Group of companies listed on the main board of Bursa Malaysia with core business in property investment and development, IT services and manufacturing. They have an immediate opening for the position of Internal Audit Executive based at their corporate head office based at Mid Valley City in Kuala Lumpur.

Responsibilities

*Carry out compliance audit on various subsidiaries within the Group to ensure adherence to the statutory,regulatory and internal standard operating policies and procedures.

*Propose,implement and manage a continuous internal audit programs for the Group.

*Ensure the Group maintain high standards of corporate governance and risk management.

*Contribute to the audit assignments,preparation of audit reports,any special audit investigations.

*Coordinate, plan and perform on-site fieldwork and testing.

*Provide progress reports and updates of audit findings.

*Attend and participate in exiting meeting to present audit findings.

*Perform follow up audits to ascertain implementation of recommendations.

Requirements

*Malaysian male or female.

*Bachelor degree or professional qualifications ACCA/CIMA.

*1-3 years internal or external auditing experience with in-depth knowledge of Accounting and auditing standards; however fresh graduates will be duly considered.

*Excellent written and verbal communication skills in English,Bahasa Malaysia.

*Conversant in Mandarin will be an advantage.

*Willing to travel to subsidiaries for audit assignments.

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review.You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively,candidates may forward resume directly to us at CHRISJAC via our E-mail at: [email protected]

[Policy of free job placement for job seekers]

Yes,it is absolutely free to job applicants. Chrisjac as the recruitment partner does not impose any charges or fees to candidates who apply jobs under our recruitment services. Please do not provide your bank or payment details when apply jobs listed under Chrisjac Recruitment.

For more job openings,please visit our website at www.chrisjac.com.my

Perks & Benefits

• Central location
• Casual dress code
• Personal leave
• Open culture

【上市公司優先招募職位】

• 職位：客戶經理。
• 薪資：2500-3500 馬幣。
• 地點：吉隆坡市中心。
• 工作時間：上午 8:45 至下午 5:30（週一至週五）

關於招募公司

這是一個由多家信譽良好的公司組成的集團，業務範圍廣泛，在一般保險、金融服務和資訊科技領域提供知名品牌。

他們的公司總部位於吉隆坡市中心。目前，他們正在積極招聘會計專業人士擔任會計主管。

工作範圍及職責：

這是一個全職永久職位，您將向財務會計團隊的財務經理報告工作。

作為會計主管，您將參與會計部門的日常營運和活動，包括處理發票、採購訂單、送貨單和每月付款。

職責：

• 管理應付帳款和應收帳款職能。
• 準備並確保按時提交每月管理報告和審計計劃。
• 編製每月應收帳款賬齡報告。
• 處理會計分錄並開立付款憑證。
• 處理索賠借項/貸項憑證和各種技術性帳目報表，以便提交。
• 銀行對帳。
• 妥善保管文件和會計記錄。

要求：

• 應徵者必須擁有會計學士學位。
• 具備會計和財務原理的知識。
• 在保險業會計職位有類似經驗者優先考慮。
• 應屆畢業生/入門人才優先；但有1-2年相關工作經驗者較佳。
• 有保險/金融服務業工作經驗者優先考慮。
• 精通英語、馬來語（書面和口頭）和普通話，具備良好的溝通能力。
• 熟悉並精通瑞銀會計系統以及微軟Word和Excel。

如何申請

有意者請將履歷寄至我司審核。您可透過JOBSTORE線上申請，點選「申請」按鈕提交申請。您也可以將履歷直接寄至我司信箱： [email protected]

[提供求職者免費就業安置政策]

是的，求職者完全可以免費使用我們的服務。作為招募合作夥伴，Chrisjac 不會向透過我們招募服務申請職位的候選人收取任何費用。請勿在申請 Chrisjac Recruitment 發布的職位時提供您的銀行或付款資訊。

更多職缺，請造訪我們的網站www.chrisjac.com.my

福利待遇

• 中心位置
• 休閒著裝要求
• 個人休假
• 開放文化

【立即招聘，立即上崗】

• 職位名稱：內部稽核主管。
• 薪資：3000-4000 馬幣。
• 地點：吉隆坡（每週 5 天，在谷中城）。

招募公司

在馬來西亞證券交易所主板上市的本地多元化企業集團，核心業務涵蓋房地產投資與開發、IT服務和製造業。該公司目前在吉隆坡谷中城（Mid Valley City）的總部招募一名內部稽核主管。

職責

*對集團內各子公司進行合規性審計，以確保其遵守法定、監管和內部標準作業政策和程序。

*為集團提出、實施和管理持續的內部稽核計畫。

*確保集團維持高標準的公司治理和風險管理。

*協助完成審計任務、編製審計報告、進行任何專案審計調查。

*協調、規劃和執行現場實地考察和測試。

*提供進度報告和稽核結果更新。

*出席並參與總結會議，報告審計結果。

*進行後續審計，以確定建議的落實。

要求

*馬來西亞籍男性或女性。

*學士學位或ACCA/CIMA專業資格證書。

*1-3年內部或外部審計經驗，精通會計及審計準則；不過，應屆畢業生亦可考慮。

*優秀的英語、馬來語書面和口頭溝通能力。

*會說國語優先考慮。

*願意前往子公司進行審計工作。

如何申請

有意者請將履歷寄至我司審核。您可透過JOBSTORE線上申請，點選「申請」按鈕提交申請。您也可以將履歷直接寄至我司信箱： [email protected]

[提供求職者免費就業安置政策]

是的，求職者完全可以免費使用我們的服務。作為招募合作夥伴，Chrisjac 不會向透過我們招募服務申請職位的候選人收取任何費用。請勿在申請 Chrisjac Recruitment 發布的職位時提供您的銀行或付款資訊。

更多職缺，請造訪我們的網站www.chrisjac.com.my

福利待遇

• 中心位置
• 休閒著裝要求
• 個人休假
• 開放文化

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider. Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth. With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

As a team member, you will work cross functionally  to  support  our  international  business  and  users  in  KL,  Malaysia ,  and  different locations across SEA countries, support basic office IT infrastructure, provide IT services and IT assets management; manage regional projects such as hardware/software upgrade project and company wide  project  support e.g.  Double 11 ,  business- specific  project  e.g.  global  user  experience  improvement;  involve  in  global  Merge  &  Acquisition  integration  projects working on cross-function collaboration from different business units in different continents, etc. 

Job Description

• Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Support VIP/VVIP desktop and event support
• Support event, video conference with understanding knowhow and break fix
• Support and troubleshoot desktop Technology and application like Microsoft Office
• General concept for reporting, dashboard 
• With proactive communication with senior executive with quick resolution and follow up plan
• Fast learner on new technology with data driven
• Ensuring proper documentation, notification, tracking, and follow up of all incidents
• Team Management with cross country is preferred
• Passionate, high performer, fast learner, willing to take ownership
• Work overtime required occasionally for emergency, project and VP support 

Job requirements:

• 5+ years of work experience in large enterprise companies
• University degree in computer science or equivalent experience in IT
• Strong knowledge in User & VIP Support and ITIL methodology
• Proven ability of project management 
• Strong Communication with different department and stakeholders
• Excellent English and Mandarin (Speaking and writing)

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

Key Responsibilities:

Administer and configure Microsoft 365 services, including user accounts, security groups, SharePoint, Teams, Exchange, and OneDrive. Microsoft Intune device policy and Autopilot, Conditional Access, audit-log review, and license assignment.

Configure and manage Jira workflows, permissions, and user roles to ensure optimal usage across teams. Integrate Jira with other tools as needed. Includes Jira Assets administration.

Manage and optimize Jira Service Management for IT service requests, incident management, and change requests to ensure smooth internal processes. Includes request type, queue, SLA, and automation-rule design across ITIL-aligned practices (incident, request fulfillment, change, problem, knowledge, and service-level management).

Implement and manage access permissions for internal systems, ensuring users have the appropriate level of access based on their roles and responsibilities.

Set up and maintain SSO solutions across systems, including Microsoft Azure AD, ensuring smooth authentication processes for users. Covers SAML and SCIM integrations with a broad SaaS estate

Design and enforce security policies, including password policies, multi-factor authentication (MFA), and encryption standards, in accordance with best practices and regulatory requirements.

Ensure efficient and secure processes for onboarding and offboarding employees, including creating user accounts, assigning roles, and revoking access when necessary.

Set up and manage internal systems to meet business needs, ensure secure integration with existing platforms, and maintain alignment with IT security and compliance standards.

Deploy and manage mobile and endpoint devices using Microsoft Intune (for Windows and Android) and Jamf (for Apple devices). Enforce security policies, ensure compliance, and provide remote support capabilities across all managed devices.

Monitor system logs and perform regular audits to ensure compliance with security policies. Respond to and mitigate security incidents.

Automate repetitive tasks related to user management, access control, and system configurations using PowerShell, Bash, or other scripting languages. Includes Jira/JSM automation rules

Ensure that systems meet compliance standards such as GDPR, HIPAA, or other relevant regulations, and participate in internal and external audits.

Operate within ITIL-aligned service management practices — incident, request fulfilment, change, problem, knowledge, service-level, and vendor management — using JSM as the system of record. Maintain queue hygiene, SLA compliance, and accurate ticket categorization.

Author and maintain Runbooks, Standard Operating Procedures, and Knowledge Base articles in Confluence to enable consistent service delivery.

Liaise with SaaS vendors (e.g., Atlassian, Microsoft) and internal Compliance and Finance teams to coordinate license renewals, seat planning, tier upgrades, and order-form approvals.

Plan, document, and execute IT changes (e.g., permission scheme updates, SaaS integrations, group rollouts) under appropriate peer or stakeholder review, with rollback procedures and clear customer communication.

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3+ years of experience in system administration or IT systems configuration.
• Expertise in Microsoft 365 administration including Exchange Online, Teams, SharePoint, and OneDrive.
• Experience in Jira administration (user roles, permissions, and workflow configurations).
• Experience in Jira Service Management for handling IT service requests and change management.
• Strong knowledge of SSO technologies, particularly Microsoft Azure AD and other identity management platforms.
• Familiarity with access control policies and user lifecycle management (provisioning, de-provisioning).
• Hands-on experience with cybersecurity best practices, including MFA, encryption, and vulnerability management.
• Strong proficiency in scripting languages such as PowerShell and Bash for automating tasks.
• Experience with cloud platforms (Azure, AWS) is a plus.
• Awareness of and exposure to ITIL 4 service-management practices (incident, request fulfilment, change, problem, knowledge, service-level, vendor management).
• Experience with SaaS platform administration.
• Strong written communication and documentation skills — able to author runbooks and Knowledge Base articles, and comfortable using dashboards and metrics.
• Exposure to enterprise AI tooling is a plus.

We are looking for a sharp and resourceful Support Engineer with 3 - 6 years of experience to join our team in Kuala Lumpur. You will sit at the frontline of our analytics platform investigating customer-reported issues, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes. This role is ideal for someone with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why.

You will handle a wide variety of tickets across the app, from data discrepancies and marketplace integration issues to performance, UI, and reporting questions. You will own each ticket end-to-end: reproduce the issue, identify the root cause, resolve what you can independently, and engage the development team with a clear, well-documented case when escalation is required. The goal isn’t just to close tickets — it’s to ensure each issue is solved once and feeds back into a more reliable product.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in NodeJs, Typescript, React, PostgreSQL, MongoDB.
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS Cloudwatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Ability to leverage AI coding assistants to boost overall productivity.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

Wati

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.

Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.

Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.

Wati, the AI-Powered Customer Engagement Platform for Revenue Grow

We’re now looking for a Mid-Market Account Executive based in Malaysia to accelerate our growth across Southeast Asia. This role is key to expanding Wati’s presence among fast-growing mid-market businesses, helping them transform customer engagement through WhatsApp and conversational automation.

What You’ll Be Doing

As a Mid-Market Account Executive, you’ll drive new business and manage complex, multi-stakeholder sales cycles with mid-market clients across Malaysia, Singapore, and the broader SEA region. You’ll own the end-to-end sales process — from prospecting and discovery to demo, negotiation, and close — partnering cross-functionally to ensure customer success and long-term value realization.

Key Responsibilities

• Own and manage full sales cycles with mid-market customers, from qualification to close.
• Conduct consultative discovery sessions to understand business challenges and design tailored solutions.
• Deliver compelling product demonstrations and ROI-based business cases.
• Manage complex deal structures and negotiate commercial terms with senior decision-makers.
• Collaborate with Marketing, Partnerships, and Customer Success to ensure smooth handoffs and customer retention.
• Provide actionable market insights to influence go-to-market and product strategies.
• Consistently meet or exceed quarterly and annual revenue targets.

• 1–3 years of SaaS or B2B tech sales experience, with at least 1 years closing mid-market deals.
• Proven track record of exceeding quota in a consultative, solution-based sales environment.
• Strong presentation, negotiation, and stakeholder management skills.
• Fluent in English (required); proficiency in Malay and/or Mandarin is highly preferred.
• Self-motivated, disciplined, and comfortable working in a remote-first, fast-paced environment.
• Experience with CRM tools such as HubSpot or Salesforce.
• Bonus: Background in eCommerce, digital marketing, or customer engagement solutions across SEA markets.
  

Why Join Wati?

• Join a hyper-growth SaaS company redefining how businesses communicate.
• Backed by top-tier global investors including Sequoia and Shopify.
• Competitive base salary with attractive performance-based incentives.
• Career growth opportunities in a global, fast-scaling team.
• Enjoy a fun, diverse, and international team culture.
• High on-target earnings with attractive performance incentives.
• Celebrate your birthday with paid leave.

NIQ CMI’s Customer Success Team focus on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy. 

Customer Success is NIQ's key department which is instrumental for the company’s success. 

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

In your role, you would:

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper....
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.    

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Capital & "Use of Proceeds" Tracking

• Capital  Deployment: Track the deployment of funds specifically earmarked for 3PC pograms.
• Network Cost Attribution: Develop models to ensure capital spend is correctly attributed to specific lanes or regional hubs (e.g., tracking the efficiency of "Use of Proceeds" in the Malaysia vs. Thailand expansion).
• Project Lifecycle : Monitor the ROI of invested capital throughout its lifecycle, from initial procurement to operational profitability.

2. Advanced Forecasting

• Scenario Planning: Model the impact of various scenarios incorporating macro, micro, current business trends (e.g: fluctuating fuel prices and cargo load factors on our long-term capital runway).
• Supporting Role: Assist the team on adhoc basis on internal (Board, Capital A, Investors etc) and external stakeholder (Bankers, consultants etcv) deck preparation, business reviews & forecasting meetings and maintenance of internal financial model  

3. Automation & Digital Transformation

• Automated Dashboards: Replace manual tracking with automated dashboards that pull data from our cargo management systems and ERP to show real-time "Capital Deployed vs. Budget."
• System Integration: Work with the Data/Tech teams to integrate financial KPIs into our internal logistics platform, ensuring "Use of Proceeds" data is available at a granular, per-flight, or per-hub level.
• Overall GP visibility: Overall firm wide initiative to create a unified view of GP profitability by business segment by carrier type and models

• Experience: 2-4 years in FP&A, ideally within Logistics, Airlines, FP&A or Supply Chain. Experience in a high-growth "LogTech" environment is a massive advantage.
• The "Use of Proceeds" Expert: You understand how to track investments made by external party, have a knack for understanding complex business but be able to see the big picture.
• Technical Prowess:Advanced Excel: (Lookups, Sumifs, Pivot table, data table).
• Mindset: You move fast. You prefer an automated dashboard over a manual slide deck any day of the week. You are agile and has a good personality who is adaptable to changes.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

MerchantSpring is launching a new commercial division focused on its API offering. We are looking for a Technical Account Executive to bridge the gap between the technology and sales teams.

In the early stages, you will be the main commercial owner for API opportunities. This involves leading customers through technical discovery, solution scoping, demos, qualification, proposals, and customer handover. Working closely with leadership, product, engineering, and customer-facing teams, you will turn API demand into a well-oiled sales funnel.

Along the way, you will play a key role in winning early customers, refining the go-to-market approach, and establishing the internal playbook. As the business grows, there will be pathways into leadership, mentoring future hires, and shaping the operating model for the team.

The day-to-day in this role looks like identifying relevant leads, opening the conversation, understanding the client’s use case, shaping the end-solution, and ultimately, closing the deal. This role is ideal for someone who enjoys combining technical problem-solving with proactively driving revenue generation versus a traditional pre-sales or engineering role.

Your responsibilities are to:

• Own or co-own API opportunities from qualification through close.
• Identify and prospect accounts where MerchantSpring’s API offers commercial value.
• Generate pipeline through research, direct outreach, partner mapping, and prospecting.
• Lead discovery calls to understand customer workflows, technical requirements, and business objectives.
• Engage commercial, product, data, and engineering stakeholders in the sales process.
• Demonstrate MerchantSpring's API capabilities, use cases, constraints, and implementation paths.
• Shape solution designs that connect customer needs to practical API usage.
• Create sales assets, such as FAQs, solution notes, demo flows, use cases, and internal playbooks.
• Work with product and engineering to validate feasibility and capture market feedback.
• Build repeatable sales funnel and SOPs for the Commercial API division.
• Support future team growth as the function scales.

Qualifications

• Experience as a Solutions or Sales Engineer, Consultant, Technical Account Executive, API Partnerships, Technical Business Development, or held a similar role.
• A strong grasp of APIs, integrations, data flows, authentication, and technical discovery.
• Able to understand how APIs are used, how technical buyers think, and how to translate a customer use case into a clear commercial path.
• Sold, scoped, or advised on technical products, such as APIs, data platforms, SaaS integrations, analytics tools, e-commerce technology, or developer-facing products.
• A commercial mindset with a track record of influencing or owning revenue outcomes.
• Communicate effectively with technical stakeholders and commercial decision makers.
• Strong written communication and documentation habits.
• Comfortable operating in ambiguity and helping building processes from the ground up.
• A self-starter with a proactive approach to prospecting and opportunity creation.
• Hungry to learn, and led by curiosity to ask sharp questions. 

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.  

RESPONSIBILITIES 

• Summarize data in tables, charts, and graphs 
• Analyze and interpret sales data and consumer data
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations 
• Review data for errors and inconsistencies 
• Use internal tools and data sources 
• Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners’ (CBPs') expectations 
• Interacts with client staff on routine issues 
• Independently discusses analysis design to best answer client questions with CBP/client 
• Discuss design and calculate the Quantified Business Opportunity 
• Drive time/cost-effectiveness on the project 
• Support meeting the COE objectives as a whole 

MerchantSpring is a fast-growing global SaaS platform that helps ecommerce agencies, brands and software partners manage, analyse, and grow their marketplace presence across Amazon, Walmart, and beyond. Our technology partners are a critical growth engine - they extend our platform's value and open doors to new customers around the world.

We're looking for a commercially sharp, relationship-first Executive to own and grow our portfolio of technology partnerships across global markets. These span the ad-tech, retail media, and data intelligence verticals - including partners like algorithmic bidding tools, data connectors, and analytics suites. Beyond managing relationships, you'll be identifying where the biggest mutual growth opportunities lie and making them happen.

This role sits within the Partnerships Team, and you’ll work closely with Product and Customer Success teams to optimise partner engagement, maximise user onboarding, and minimise client churn. This role is ideal for someone who thrives in a collaborative, fast-paced environment and is passionate about building long-term partnerships.

• Assist in developing new technology partnership opportunities globally, from prospecting and onboarding new technology partners, to deepening engagement and managing long-term health.
• Manage and strengthen relationships with existing integration partners, ensuring mutual growth and satisfaction.
• Lead user adoption through integration partners, collaborating closely on joint onboarding flows and ensuring new organisations are activated quickly and successfully.
• Collaborate with integration partners to onboard new users, providing training and support throughout the process.
• Develop and maintain onboarding materials, best practice guides, and support resources tailored for integration partners.
• Support the partners' sales teams with enablement activities, from pitches, demos and RFP’s.
• Collaborate with Product and Customer Success teams to address partner feedback and continuously improve the integration experience.
• Monitor partner health and proactively address risks, whether that's adoption gaps, technical friction, or relationship drift.
• Identify opportunities to deepen engagement and expand partnership value.

How Success Is Measured

• Onboard 5+ new organisations per integration partner per month.
• Maintain integration partner client churn at 1% or below.
• Partner pipeline contribution and MRR attributed to technology partner activity.

Qualifications

• 3 to 5 years of experience in partnerships, account management, customer success, or a related role ideally within SaaS, technology, e-commerce, ad-tech, or a startup environment.
• Experience in managing stakeholders across multiple geographies and time zones, such as partners headquartered in Melbourne, New York, London, or Tokyo.
• A track record of working with international clients and stakeholders. Comfort navigating cultural nuance, adapting communication styles, and building credibility with people you may rarely meet in person.
• Strong relationship management and communication skills, with a consultative and commercially minded approach.
• A strong grasp of the e-commerce technology landscape is a highly preferred.
• Proficiency in HubSpot and familiarity with integration or partner management platforms.
• Comfort with AI tools to work faster and more efficiently.
• A self-starter who can set priorities, manage competing demands, and operate with a high degree of autonomy in a fast-moving, dynamic environment.

CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages, with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organisations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.

Role Overview

The Business Development Executive at CARMA is responsible for identifying and developing new business opportunities that will drive revenue growth. You will play a crucial role in supporting the business development team by researching potential clients, reaching out to leads, and helping to convert prospects into valued customers. This position is well-suited for individuals looking to begin their career in sales and business development, particularly within the media and communications sector.

Key Responsibilities

• Conduct thorough research to identify potential clients and develop a robust pipeline of leads
• Engage with potential clients through various channels, including email, phone, and social media, to initiate conversations and set up meetings
• Build strong client relationships and communicate with them effectively to understand their needs
• Support senior team members in preparing proposals, pitches, and presentations tailored to the needs of prospects
• Maintain and update pipeline and CRM records to ensure accurate tracking of leads and follow-up activities
• Assist in market analysis and track industry trends to better understand the competitive landscape and client needs
• Collaborate with the marketing team to develop targeted campaigns and content aimed at attracting new clients
• Participate in networking events and trade shows to represent CARMA and foster relationships with potential clients
• Track and report on sales activities, providing insights into progress and opportunities for improvement

• Bachelor’s degree in a relevant field, such as Business, Marketing, or Communications
• Previous experience in sales, customer service, or business development is preferred but not mandatory
• Proficiency with CRM software
• Excellent research skills and attention to detail
• Demonstrated interest in media intelligence, public relations, or communications

Description

Chemin is building the infrastructure that powers real-world AI adoption across industries. As our growth and community initiatives expand, we are seeking a Growth & Community Executive to help shape how Chemin is experienced across content, events, partnerships, and ecosystem engagement.

In this role, you will work closely with the Brand Experience and Growth team to support initiatives across content creation, community building, campaigns, events, and digital outreach. You will help shape engaging stories and experiences that resonate with diverse audiences, while supporting initiatives that connect domain experts, universities, AI builders, and industry communities.

Key Responsibilities

• Support the planning and execution of growth, marketing, community, and brand initiatives across digital and offline channels.
• Create engaging written and visual content across formats including social media, articles, presentations, event materials, newsletters, and short-form content.
• Support community and ecosystem-building efforts through events, partnerships, outreach, and engagement initiatives.
• Collaborate with cross-functional teams to translate complex AI and operational concepts into clear, compelling narratives and experiences.
• Coordinate campaigns, launches, publishing schedules, and community activations across multiple channels.
• Support brand, content, and ecosystem initiatives that strengthen Chemin’s positioning within the AI ecosystem.
• Monitor and report on campaign, event, and community performance metrics to support growth and continuous improvement.
• Contribute ideas, experiments, and creative initiatives that help evolve Chemin’s public-facing presence and ecosystem reach.

Requirements

• 3-5 years of experience in marketing, community, brand, content, events, communications, or creative roles, preferably within technology, AI, startups, or fast-moving environments.
• Strong writing and communication skills with the ability to turn complex or technical ideas into engaging and accessible content.
• A multidisciplinary portfolio that demonstrates curiosity, creativity, experimentation, and the ability to work across different mediums and formats.
• Experience creating content across platforms including social media, presentations, articles, event materials, short-form content, or visual storytelling.
• Familiarity with modern creative and digital tools such as Canva, CapCut, Figma, Notion, social media platforms, or similar tools.
• Organized, adaptable, and comfortable managing multiple projects in evolving environments with shifting priorities.
• Strong ownership mentality with initiative, resourcefulness, and a willingness to experiment and learn quickly.
• Interest in AI, emerging technology, internet culture, communities, or ecosystem-building is a strong plus.
• A collaborative team player who thrives in fast-moving, high-trust environments.

Bonus Points

• Experience in startups, agencies, communities, media, tech, or event environments
• Experience running or supporting online/offline communities
• Experience with social content, event production, or creative storytelling
• Interest in AI, future-of-work, emerging technology, or digital culture
• Side projects, creative experiments, newsletters, community initiatives, or personal brands

Why Join Chemin

• Work directly with a small, fast-moving team shaping the frontiers of AI safety and governance in Asia Pacific.
• Build portfolio defining work across brand, thought leadership, and partnerships
• Hybrid, flexible, and supportive culture with room to grow.

QCP is Asia's leading digital asset partner, empowering clients to seamlessly integrate digital assets into their portfolios.

We offer a comprehensive range of solutions - from spot on/off ramping and fixed income strategies to vanilla options and bespoke exotics.

Driven by the vision to be the most trusted partner in digital asset markets, we provide innovative solutions that make digital assets a core component of every portfolio, balance sheet, and treasury.

Since our founding in 2017, we have witnessed the potential of digital assets to transform financial markets and the world at large. We exist at the centre of change, successfully navigating three market cycles and bridging institutional and crypto ecosystems.

We work to build trusted partnerships, putting client success and care at the heart of everything that we do.

Responsibilities

Accounts Payable Oversight & Controls

• Review and oversee end-to-end vendor invoice processing across multiple entities, ensuring adherence to internal policies, approval matrices, and payment timelines.
• Design, implement, and continuously enhance internal controls to mitigate financial, operational, and compliance risks within the accounts payable function.
• Act as a key reviewer to identify errors, anomalies, and policy breaches, working closely with stakeholders to resolve discrepancies promptly and effectively.

Intercompany Settlements

• Review intercompany invoices and support schedules to ensure accuracy, completeness, and compliance with intercompany agreements.
• Monitor intercompany balances, ensuring timely settlement, reconciliation, and proper tracking of outstanding items.
• Strengthen intercompany processes to improve transparency and period-end close efficiency.

Expense & Credit Card Compliance

• Review employee credit card and expense claims to ensure compliance with company policies and management approval requirements.
• Investigate and resolve non-compliant or unusual transactions, providing guidance to employees and management.

Reconciliations, Schedules & Period Close

• Maintain accurate vendor master data within the ERP system.
• Prepare and review accounts payable aging reports, accrual schedules, and reconciliations.
• Assist in preparation of journal entries for month-end and year-end close.

Reporting, Compliance & Process Improvement

• Maintain and update finance policies to reflect regulatory and business changes.
• Prepare cash flow forecasts and support budgeting processes.
• Support internal and external audits by providing documentation and explanations.
• Apply knowledge of Singapore GST regulations to support accurate reporting and submissions.
• Drive process improvements, automation, and standardization initiatives across AP operations.

• Diploma or bachelor’s degree in accounting, Finance, or a related field.
• 5-8 years of experience in accounts payable or general accounting preferred.
• Strong attention to detail and accuracy in data entry.
• Good communication and interpersonal skills.
• Proficient in Microsoft Excel

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.

Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.

Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.

Wati, the AI-Powered Customer Engagement Platform for Revenue Growth.

Location: Kuala Lumpur, Malaysia (On-site)
Language Requirement: English + Bahasa Indonesia (Preferred)

We are hiring a Product Support Associate – L1 Support to assist our customers in solving technical problems when using our products and services. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities -

• Provide prompt and effective customer support by addressing inquiries, troubleshooting issues, and resolving problems related to our products.
• Respond to customer questions, concerns, and complaints via various channels (phone, email, chat) professionally and courteously.
• Demonstrate in-depth knowledge of our products, features, functionalities, and technical specifications to assist customers effectively.
• Conduct thorough investigations and analyses of customer-reported issues, identify root causes, and provide appropriate solutions or workarounds.
• Collaborate with the technical team or escalate complex technical issues as needed, ensuring timely resolution and customer satisfaction.
• Document and track support tickets using our ticketing system, ensuring accurate and detailed records of customer interactions and issue resolution.
• Contribute to developing and maintaining product documentation, user guides, FAQs, and knowledge base articles to assist customers in self-service support.
• Deliver product training sessions remotely to educate customers on product features, best practices, and usage.
• Collaborate closely with cross-functional teams, including product development, onboarding, and sales, to communicate customer feedback, identify improvement opportunities, and advocate for customer needs.
• Monitor and track key performance indicators (KPIs) related to customer support, such as response time, resolution time, customer satisfaction, and ticket volumes.
• Continuously expand knowledge and skills through self-learning, training programs, and certifications to stay updated with product enhancements, industry trends, and new technologies.

• Minimum of 2–4 years of experience in Product Support, Customer Support, Technical Support, or similar support roles, with at least 1 year of experience in a Software/SaaS company.
• Strong technical support skills, including understanding of basic API queries, integrations, automation, and routing flows.
• Excellent verbal and written communication skills in English. Bahasa Indonesia proficiency is preferred.
• Experience using help desk software and remote support tools.
• Must have a strong understanding of how CRM systems work.
• Excellent communication and problem-solving skills.
• Ability to demonstrate patience when handling complex queries and challenges.
• Ability to work in a fast-paced environment and multitask effectively.
• Flexible to work on shift schedules.

About the role

We’re looking for a Software Support Team Lead to guide, mentor and support our team of Software Support Engineers in delivering best-in-class support to our customers.

In this role, you’ll be responsible for building a high-performing team, ensuring smooth day-to-day support operations, and helping our engineers do their best work. You’ll work closely with the Head of Product Support and Support Operations Manager to drive operational improvements, monitor performance against SLAs and KPIs, and provide valuable insights into team successes and challenges.

You’ll also act as a key escalation point for support engineers, leading responses to incidents and service outages, and collaborating cross-functionally to reduce commercial risk and improve the overall customer support experience.

This is a great opportunity for someone who combines people leadership, technical understanding, and a data-driven mindset to improve processes, develop talent, and shape an excellent support function.

Because many of our products allow customers to build their own functionality using Groovy and/or JavaScript, a good understanding of coding is essential for this position.

What you'll be doing

People leadership

• Lead, mentor and develop a team of highly skilled Support Engineers
• Set clear expectations and provide regular feedback through 1-2-1s and performance reviews
• Support the professional development of your team members
• Manage team workload, priorities and planned leave to help ensure SLA and KPI targets are met
• Support hiring activities and help maintain effective onboarding resources
• Create training materials that help the team confidently handle new and complex issues
• Help resolve team challenges and conflicts in a constructive way

Support leadership

• Take ownership of customer outcomes and ensure support tickets are resolved to a high standard
• Act as an escalation point for tickets or situations involving commercial risk
• Lead incident management processes, support the team during critical incidents, and run post-mortem reviews
• Identify opportunities to improve the experience for customers, the business and the support team
• Build strong business cases for ideas and influence stakeholders to drive positive change
• Build strong relationships with Customer Success, Product and Development teams
• Share data-driven voice-of-the-customer insights across the business
• Translate business and product strategy into actionable updates for the team
• Chair stand-ups, facilitate workshops and lead team meetings
• Foster a collaborative, respectful and inclusive team culture

Support operations

• Work with support metrics such as CSAT, FRT, RoR, SLA performance and ticket volumes
• Collaborate with leadership and cross-functional teams to meet KPIs, SLAs and OKRs
• Monitor support queues and ensure work is delivered in line with best practices and standards
• Analyse trends and identify opportunities to improve team performance and customer experience
• Highlight quality concerns and operational challenges, providing clear recommendations to management
• Work with the Support Operations Manager to improve tooling and automations
• Assess the impact of process changes and share feedback with relevant stakeholders
• Contribute to knowledge base content, internal documentation and training materials

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales by helping sales teams better find, understand and engage their prospects and customers. As a Sales Executive, you will use your strategic social selling skills to educate prospective SMB (Small & Medium Business) customers in either the Southeast Asia (SEA) or Australia & New Zealand (ANZ) region on the benefits and value of Sales Navigator. You will serve as a trusted adviser, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible.  

Responsibilities include:

• Inspire yourself, our company and your customers to embrace a new method of connecting value to SMB customers
• Leverage your skills and your customers' experience to continually evolve our product and the sales process.
• Develop and execute strategic plans for your territory and create reliable forecasts
• Consistently overachieve the business and revenue objectives set forth in your plan
• Drive revenue by connecting with customers and building opportunities that will make all parties more successful
• Work to develop and circulate a set of best practices that will be the foundation of this growing team
• Listen to the needs of the market and share them with the Product and Marketing team

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Sales & Business Development

• Assist in identifying and developing new air cargo opportunities.
• Support the generation of qualified leads and contribute to closing deals with key accounts.
• Promote Teleport’s cargo offerings to freight forwarders, consolidators, and direct clients.
• Maintain regular engagement with clients and partners to build lasting relationships.
  

Customer & Account Management

• Understand client requirements and support in offering tailored logistics solutions.
• Coordinate with operations and capacity teams to secure space and manage allocations.
• Handle customer inquiries, resolve basic issues, and ensure follow-through on requests.
• Support rate negotiations and spot pricing discussions where required.

Performance Reporting & Insights

• Monitor and track account performance (volume, revenue, service levels).
• Prepare performance reports and provide insights to internal stakeholders.
• Assist in identifying opportunities to improve service delivery or pricing competitiveness.

Cross-Functional Coordination

• Liaise with internal stakeholders (ops, pricing, network, customer service) to ensure smooth execution.
• Support issue resolution for offloads, documentation discrepancies, or service delays.
• Ensure adherence to SLAs and delivery commitments with minimal disruption.

Qualifications & Experience

These are minimum-requirement skills and a ‘must-have’ for the role :

• A Bachelor’s degree in Business, Logistics, Supply Chain, or a related field.
• 2–4 years of experience in air freight, freight forwarding, or logistics sales support.
• Strong understanding of air cargo processes, airline booking systems, and key documentation (e.g., AWB, MAWB/HAWB).
• Excellent communication skills with a proactive, collaborative, and problem-solving mindset.
• Proven ability to manage multiple tasks and coordinate effectively with cross-functional teams.
• Experience using CRM tools such as Pipedrive, Salesforce, HubSpot, or similar platforms.
• Proficient in Google Workspace and Google Sheets / Microsoft Excel for reporting and data analysis.
• Strong analytical skills with the ability to interpret data and present insights using Google Sheets and Google Slides.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider headquartered in Singapore. Supporting and empowering Every Point Of Success, we help SMEs grow digitally with confidence through our innovative POS solutions and business tools.

With a growing presence across Southeast Asia, we are looking for passionate individuals to join our diverse and driven team in Malaysia. Be part of our exciting journey as we continue expanding and creating meaningful, impactful changes for businesses across the region.

We’re looking for a highly driven, results-oriented sales professional who thrives on creating opportunities, closing deals, and exceeding targets.

This is what your job scope will be...

• Drive new business growth by actively prospecting and acquiring new clients
• Promote and expand EPOS solutions, including POS systems, rewards programs, and other business solutions
• Conduct calls, product demos, events, and outreach activities with key decision-makers
• Manage and take ownership of the sales pipeline, from lead generation to closing deals
• Collaborate closely with internal teams to ensure a smooth onboarding and customer experience

We would to love hear from you if...

• Have previous work experience (Ideally 2 years), sales pitching to customer on products, solution or services
• Have good understanding & connections in F&B or / and SME industries
• You are outgoing and proactively seek opportunities to drive sales
• You are a fantastic communicator and have strong ability to influence
• You're driven, motivated and committed to success.
• You're enthusiastic and willing to learn.
• Training will be provided

Client Acquisition & Business Development

• Identify and acquire new clients for residential, commercial, and renovation projects.
• Generate leads through networking, referrals, property agents, developers, social media, and strategic partnerships.
• Conduct sales presentations and consultations to understand client renovation needs.
• Prepare and present renovation proposals, quotations, and project packages.
• Achieve monthly and quarterly sales targets.
• Follow up consistently on inquiries, quotations, and potential projects to maximize conversion rates.

Client Relationship Management

• Build and maintain long-term relationships with clients before, during, and after project completion.
• Serve as the primary point of contact throughout the renovation journey.
• Understand clients’ budgets, timelines, and expectations to provide suitable solutions.
• Handle client concerns, complaints, and escalations professionally.
• Encourage repeat business and referrals.

Project Coordination & Follow-Up

• Coordinate with interior designers, project teams, contractors, and suppliers to ensure smooth project execution.
• Monitor project progress and provide timely updates to clients.
• Arrange site visits, measurements, and project discussions.
• Support quotations, agreements, invoices, and payment collections.

Reporting & Administration

• Maintain proper documentation of client interactions and project status.
• Prepare sales pipeline reports and activity updates.
• Ensure compliance with company SOPs and operational procedures.

• Diploma or Bachelor’s Degree in Business, Marketing, Property, Interior Design, or related field.
• Minimum 2 years of experience in sales, business development, or relationship management.
• Candidates with banking relationship, property sales, interior design sales, renovation sales, or retail sales experience are encouraged to apply.
• Proven track record in achieving sales targets and client acquisition.
• Strong communication, interpersonal, and negotiation skills.
• Customer-oriented, proactive, and target-driven mindset.
• Able to work independently and in a fast-paced environment.
• Possess own transport and willing to travel for client meetings and site visits.
• Willing to work flexible hours when required.
• Fluent in English & Bahasa Malaysia; Mandarin/Cantonese is an added advantage.

Job Summary

We are seeking a professional and detail-oriented Inventory & Warehouse Executive to support daily

logistics, inventory, and warehouse operations. The candidate will be responsible for shipment

coordination, inventory management, ERP/WMS operation, and cross-functional communication to

ensure smooth operational flow and inventory accuracy.

Key Responsibilities

· Coordinate and monitor overseas shipments from China and local supplier deliveries with suppliers

and appointed 3PL forwarders, including shipment schedule follow-up, delivery arrangement, and

shipment status tracking to ensure smooth operations.

· Manage delivery arrangements between 3PL providers and warehouse operations to ensure timely

inbound and outbound activities, proper coordination, and smooth inventory flow.

· Handle inbound and outbound inventory transactions accurately through ERP/WMS systems,

including goods receiving, stock transfer, inventory adjustment, and system record maintenance.

· Monitor inventory movement, stock accuracy, inventory balance, and serial number tracking control

to ensure proper inventory management and operational accuracy.

· Support inventory planning, replenishment activities, and stock allocation together with Sales, Operations, and Procurement teams to ensure sufficient stock availability and smooth business operations.

· Conduct stock takes activities, inventory reconciliation, and discrepancy investigation to maintain

accurate inventory records and warehouse control.

· Perform warehouse/site visits to 3PL warehouses when required to monitor warehouse operations,

inventory condition, stock accuracy, and operational compliance.

· Prepare inventory and logistics related reports, shipment status updates, and ensure all operational

records and documentation are properly maintained and updated.

· Support continuous improvement initiatives to enhance logistics coordination, inventory accuracy,

warehouse operations, and overall operational efficiency.

• Diploma or Bachelor’s Degree in Supply Chain, Logistics, Warehouse Management, Business Administration, or related field.
• Minimum 3–5 years of working experience in logistics, warehouse, inventory, or supply chain operations.
• Experience in ERP/WMS systems and inventory control processes.
• Good coordination, communication, and problem-solving skills.
• Proficient in Microsoft Excel and/or Google Sheets.
• Responsible, detail-oriented, and able to work independently in a fast-paced environment.

Preferred Advantage

• Experience handling China import shipments and 3PL coordination
• Experience in serial number inventory management.
• Familiar with import/export and SIRIM related operational processes.

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

This position is within our Payments team (CardUp, https://www.cardup.co/), a fast growing part of our organization which offers businesses a suite of payments and collections products in one easy-to-use digital platform. These no-code solutions simplify the lives of business owners, by improving cash flow management, unlocking cost savings and helping businesses save time, through automation of finance processes.
For more information on our payments team, kindly visit our website https://www.cardup.co/
What you will do:

• Acquire new users and retain existing users, increase revenue and deliver outstanding customer experience.
• Conduct call outreaches and product demos to prospects, to qualify the opportunity and convert them into customers.
• Use available reporting tools to better understand and predict prospect behavior.
• Perform routine reviews on your pipeline & client portfolio to deep dive on conversion, reasons for churn, or changes in payment volume.
• Develop excellent product knowledge and handle customer concerns and questions seamlessly.
• Work cross functionally with other teams to question the status quo and continually improve customer experience, localizing and streamlining operations, while staying compliant.
• Have a deep understanding of our Payments' risk and compliance guidelines and ensure these are always adhered to.

What we are looking for :

• 2+ years’ experience in sales and account management roles in the banking, cards, payment solution or fintech industry.
• Minimum Bachelor of Degree in any study.
• An extensive SME network & In-depth understanding of selected SME industries.
• Hard working, proven experience in qualifying customers and handling an extensive daily call volume.
• A passion for meeting the needs of the customer and generating maximum benefit from each customer interaction.
• Proven track record of multi-tasking in a fast-paced environment and delivering an exceptional customer experience at the same time.
• Excellent communication & negotiation skills and personal qualities of integrity, credibility and quality.

You will shine if you have :

• Proficiency in using CRM tools, such as HubSpot.
• Good understanding of how payment gateways and payment solutions works.

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.
Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.]

Funding Societies is looking for an IT Engineer to join our IT & Enterprise Security team to serve with obsession and provide superior support to our employees (our customers), continuously endeavor to improve our IT support procedures and checklists and work with us to achieve compliance with the regulatory requirements in the countries that we operate in.

What you will do:

• Configure and deploy new desktops/laptops/mobile devices for employees.
• Define, follow, automate, and improve user on-boarding and off-boarding and provide a great user experience.
• Build, maintain, and improve inventory of IT assets.
• Support and troubleshoot endpoints, network devices, and peripheral issues.
• Continuously improve IT support procedures and checklists.
• Manage regional IT infrastructure across multiple locations.
• Manage operations and requests for directory and authentication.
• Ensure compliance of company-issued laptops with baseline standards (including ensuring patches and configurations on IT assets).
• Assist in periodic audits on user access to systems.
• Create, modify, and troubleshoot Jira Project boards.
• Write scripts and code to automate repetitive tasks and system configurations.
• Conduct awareness training for users.
• Provide second- and third-tier technical support for user access enquiries.
• Actively perform ticket management and participate in project meetings/audits/inspections.
• Participate in ongoing and new projects in the IT & Enterprise Security team.
• Monitor automation systems and perform regular maintenance to ensure reliability.
• Leverage AI tools to improve support efficiency, streamline troubleshooting, and enhance documentation and knowledge sharing.

What we are looking for:

• 5+ years of experience in the same role.
• A degree in Computer Science, Information Technology (IT), or related fields
• Knowledge of Google Workspace, JumpCloud, remote support and administration, Windows & macOS, iOS & Android OS.
• Hands-on experience with installing computer networks, network administration, network installation, IT hardware, and software.
• Self-starter with a proven track record of successfully working with a wide array of functional groups across an organization and cultures, as well as working independently.
• Excellent problem-solving, communication, and interpersonal skills
• Ability to simultaneously handle multiple assignments
• Strong in analytical and critical thinking skills, with the ability to use data to back up assumptions, provide recommendations, and drive actions.

You may be a good fit if you:

• Enjoy a fast-paced work environment, and crafting strategic and rapid fixes to high intensity problems.
• Have a keen eye for detail and a high bar for quality.
• Are comfortable navigating through ambiguity, while identifying areas for process improvement and establishing best practices.
• Have public or user-facing experience in ensuring communications are clear and succinct.
• Can problem-solve and translate complicated technical issues into solutions, while keeping a users-first mindset.
• Have an ability to execute and deliver complex operational projects involving multiple stakeholders.