Job Responsibilities 工作内容

• Handle Delivery Orders (DO) & invoices etc

处理送货单及发票

• Data entry and record keeping

数据输入与资料整理

• Communicate with customers

与客户沟通联系

• Provide customer service support

提供客户服务支持

• Monthly Inventory Reconciliation 库存核对

Requirements 任职要求

• Basic accounting knowledge preferred

具备基本会计知识优先

• Basic computer skills (Microsoft Office)

会基本电脑操作（如 Microsoft Office）

• Responsible, detail-oriented

做事细心、有责任感

• Able to communicate with customers

不怕与客户沟通

Perks & Benefits

• Regular team activities
• Personal leave
• Personal development opportunities

職位概述

我們正在招募一位財務主管，協助財務團隊管理會計營運、報告、預算、稅務以及撥款申請的相關文件。此職位適合具備1-2年審計經驗及3-5年商業財務經驗，且注重細節、積極主動，能確保財務流程準確及時的人士。

主要職責

1. 財務報告與會計

• 編製月度、季度和年度財務報告（損益表、資產負債表、現金流量表）。
• 確保會計分錄和對帳準確無誤。
• 透過準備文件和與審計人員聯絡，為外部審計提供支援。
• 協助監督和執行內部控制和合規流程。

2. 預算與分析

• 協助進行年度預算和預測。
• 追蹤實際執行情況與預算執行情況，並編制差異分析報告。
• 提供財務分析以支援決策。

3. 應付帳款、應收帳款及現金流

• 審核供應商/承包商的付款情況，並確保相關證明文件齊全。
• 監控收款狀況並協助應收帳款跟進。
• 進行銀行對帳並協助管理現金流。

4. 稅務與合規

• 協助準備和提交銷售與服務稅、公司稅和其他法定申報文件。
• 確保公司遵守當地的財務和稅務法規。
• 必要時與稅務代理人和稅務機關聯絡。

要求

• 會計、金融或相關專業學位。
• 1-2年審計經驗（最好來自知名事務所）。
• 3-5 年商業財務經驗，包括報告、預算或稅務方面。
• 精通 SQL 和 Epicor 會計系統。
• 精通Excel（資料透視表、公式等）。
• 注重細節，溝通能力強，能準時完成任務。
• 能夠獨立工作，只需極少監督。

擁有ACCA/MIA/CPA證書是加分項，但並非必要。

福利待遇

• 員工權益
• 佣金和獎金
• 彈性的工作時間
• 免費小吃/歡樂時光
• 醫療保險
• 個人休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 繼續教育津貼
• 遠距辦公的彈性

工作職責：

• 協調和安排維修保養工作、維護保養和修理活動。
• 作為客戶、服務團隊和管理層之間的主要聯絡人。
• 準備服務報告、工作單和必要的文件。
• 監控服務進度，確保按時完成並讓客戶滿意。
• 處理客戶諮詢、投訴，並提供解決方案。
• 妥善保存維修活動和所用零件的記錄。
• 支援服務團隊處理行政事務和資源規劃。

職位要求：

• 歡迎至少持有SPM證書或應屆畢業生申請。
• 有客戶服務、服務協調或行政支援的經驗者優先考慮。
• 良好的溝通和人際交往能力。
• 較強的組織能力和多任務處理能力。
• 精通微軟辦公室軟體（Word、Excel、Outlook）。
• 能夠獨立工作，也能作為團隊成員協作。
• 所需語言 馬來語、英語和華語（首選）

福利待遇

• 個人休假
• 加班費及獎金
• 個人發展機會
• 賓州保險

Tanggungjawab Kerja:

• Menyelaras dan menjadualkan kerja-kerja servis, penyelenggaraan dan aktiviti pembaikan.
• Bertindak sebagai penghubung utama antara pelanggan, pasukan perkhidmatan dan pihak pengurusan.
• Menyediakan laporan perkhidmatan, pesanan kerja dan dokumen yang diperlukan.
• Pantau kemajuan perkhidmatan bagi memastikan penyiapan tepat pada masanya dan kepuasan pelanggan.
• Mengendalikan pertanyaan, aduan pelanggan dan menyediakan penyelesaian.
• Mengekalkan rekod aktiviti servis dan alat ganti yang digunakan dengan betul.
• Pasukan khidmat sokongan dengan tugas pentadbiran dan perancangan sumber.

Keperluan Kerja:

• Mempunyai sekurang-kurangnya SPM atau graduan baru digalakkan untuk memohon.
• Pengalaman dalam khidmat pelanggan, penyelarasan perkhidmatan atau sokongan pentadbiran adalah satu kelebihan.
• Komunikasi dan kemahiran interpersonal yang baik.
• Kebolehan organisasi dan multitasking yang kuat.
• Mahir dalam Microsoft Office (Word, Excel, Outlook).
• Mampu bekerja secara bebas dan sebagai sebahagian daripada pasukan.
• Bahasa yang diperlukan dalam Bahasa Malaysia , Inggeris & Mandarin ( Diutamakan )

Faedah & Kebaikan

• Cuti peribadi
• Lebih Masa & Bonus
• Peluang pembangunan peribadi
• Insurans PA

職位描述：

我們正在尋找一位積極主動、盡職盡責的線上客服專員加入我們的團隊，歡迎應屆畢業生申請。理想的候選人將透過電子郵件、聊天和社交媒體，為我們在線商城平台上的客戶和供應商提供及時專業的支援。職責包括解答與產品清單、交易和平台使用相關的諮詢，協助訂單追蹤和問題解決，支援供應商註冊和店鋪設置，以及運用IT技能解決技術問題。加入我們，共同提升顧客體驗，協助平台整體成功。

也歡迎應屆畢業生申請。

工作職責：

• 透過電子郵件、聊天和社交媒體等各種管道，為線上市場平台上的客戶/供應商提供及時、專業的支援。
• 處理客戶/供應商關於產品清單、交易和一般平台使用的諮詢，確保良好的客戶體驗。
• 協助客戶/供應商進行訂單追蹤、退貨和問題解決，充分了解線上市場的政策和程序。
• 協助供應商完成註冊、驗證和店鋪設定流程，包括產品上傳、出貨安排等任務。
• 運用IT技能操作線上市場平台，解決技術問題，並引導客戶/供應商完成線上流程。
• 與 IT 團隊協作，回報並解決影響客戶/供應商在線上平台上互動的技術問題。
• 在平台系統中維護準確、全面的客戶/供應商記錄，有效記錄互動和解決方案。
• 隨時了解線上市場、促銷活動和政策的最新動態，以便為客戶/供應商提供準確的資訊。
• 與銷售、物流、財務和技術支援等跨職能團隊合作，滿足客戶/供應商的需求，並為提高客戶/供應商的整體滿意度做出貢獻。
• 主動發現線上市場平台流程改進的機會，並提供建設性回饋。
• 遵守既定的服務等級協定（SLA），以確保高效解決客戶/供應商的諮詢和問題。
• 能夠勝任多工處理或具挑戰性的工作。除了客戶服務之外，還能處理各種其他任務，包括銷售、流程優化、系統測試等職責。

職位要求：

• 擁有相關領域的學士學位或同等工作經驗。 （歡迎應屆畢業生申請。）
• 擁有資訊科技或相關領域的背景者優先考慮。
• 具備良好的中文、英文或馬來文（書面和口頭）溝通能力，以服務多元化的客戶群。
• 具有較強的學習意願、問題解決能力、以及獨立處理和解決客戶問題的能力。
• 熟悉 CRM 工具和 IT 系統者優先（公司將提供培訓）。
• 有能力和興趣學習和使用線上市場平台。
• 對提供優質客戶服務充滿熱情，並積極主動地超越客戶期望。
• 熟悉線上通訊工具、社群媒體平台或客戶支援工具者優先考慮。

福利待遇

• 員工權益
• 佣金和獎金
• 彈性的工作時間
• 免費小吃/歡樂時光
• 醫療保險
• 個人休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 繼續教育津貼
• 遠距辦公的彈性

Huraian Kerja:

Kami sedang mencari Khidmat Pelanggan Dalam Talian yang berdedikasi dan proaktif untuk menyertai pasukan kami, dan kami menggalakkan graduan baharu untuk memohon. Calon yang ideal akan menyediakan sokongan profesional dan tepat pada masanya kepada pelanggan dan vendor di platform pasaran dalam talian kami melalui e-mel, sembang dan media sosial. Tanggungjawab termasuk menangani pertanyaan berkaitan penyenaraian produk, transaksi dan penggunaan platform, membantu penjejakan pesanan dan penyelesaian isu, menyokong vendor dengan pendaftaran dan persediaan kedai dan menggunakan kemahiran IT untuk menyelesaikan masalah teknikal. Sertai kami untuk menyumbang kepada pengalaman pelanggan yang positif dan memacu kejayaan platform secara keseluruhan.

Graduan baru juga digalakkan untuk memohon.

Tanggungjawab Kerja:

• Memberikan sokongan profesional dan tepat pada masanya kepada pelanggan/vendor di platform pasaran dalam talian melalui pelbagai saluran, termasuk e-mel, sembang dan media sosial.
• Menangani pertanyaan pelanggan/vendor berkaitan dengan penyenaraian produk, transaksi dan penggunaan platform umum, bagi memastikan pengalaman pelanggan yang positif.
• Membantu pelanggan/vendor dengan penjejakan pesanan, pemulangan dan penyelesaian isu, menunjukkan pemahaman yang mendalam tentang dasar dan prosedur pasaran dalam talian.
• Menyokong vendor dalam proses pendaftaran, pengesahan dan persediaan kedai, termasuk tugas seperti muat naik produk, pengaturan penghantaran dan banyak lagi.
• Menggunakan kemahiran IT untuk menavigasi platform pasaran dalam talian, menyelesaikan masalah teknikal dan membimbing pelanggan/vendor melalui proses dalam talian.
• Bekerjasama dengan pasukan IT untuk meningkatkan dan menyelesaikan isu teknikal yang memberi kesan kepada interaksi pelanggan/vendor di platform dalam talian.
• Mengekalkan rekod pelanggan/vendor yang tepat dan komprehensif dalam sistem platform, mendokumentasikan interaksi dan penyelesaian dengan berkesan.
• Kekal dimaklumkan tentang kemas kini pasaran dalam talian, aktiviti promosi dan dasar untuk memberikan maklumat yang tepat kepada pelanggan/vendor.
• Bekerjasama dengan pasukan pelbagai fungsi, termasuk jualan, logistik, kewangan dan sokongan teknikal, untuk menangani keperluan pelanggan/vendor dan menyumbang kepada kepuasan pelanggan/vendor secara keseluruhan.
• Mengenal pasti secara proaktif peluang untuk penambahbaikan proses di platform pasaran dalam talian dan memberikan maklum balas yang membina.
• Mematuhi perjanjian tahap perkhidmatan (SLA) yang ditetapkan untuk memastikan penyelesaian pertanyaan dan isu pelanggan/vendor yang cekap.
• Mampu mengendalikan kerja berbilang tugas atau mencabar. Mengendalikan pelbagai tugas di luar khidmat pelanggan, termasuk tanggungjawab dalam jualan, aliran proses, pengujian sistem, dll.

Keperluan Kerja:

• Ijazah Sarjana Muda dalam mana-mana bidang yang berkaitan atau pengalaman kerja yang setara. (Graduan baru digalakkan untuk memohon.)
• Latar belakang dalam Teknologi Maklumat atau bidang berkaitan adalah satu kelebihan tambahan.
• Kemahiran komunikasi yang baik dalam bahasa Cina, Inggeris atau Melayu (bertulis dan lisan) untuk menyokong asas pelanggan yang pelbagai.
• Kesediaan untuk belajar dengan kemahiran menyelesaikan masalah yang kukuh dan kebolehan untuk mengendalikan dan menyelesaikan masalah pelanggan secara bebas.
• Kemahiran asas dengan alatan CRM dan sistem IT adalah satu kelebihan (latihan akan diberikan).
• Kebolehan dan minat untuk belajar dan menavigasi platform pasaran dalam talian.
• Minat untuk memberikan perkhidmatan pelanggan yang baik dan sikap positif untuk melebihi jangkaan pelanggan.
• Kebiasaan dengan alat komunikasi dalam talian, platform media sosial atau alat sokongan pelanggan merupakan satu kelebihan tambahan.

Faedah & Kebaikan

• Ekuiti pekerja
• Komisen dan bonus
• Waktu kerja fleksibel
• Snek percuma / Waktu gembira
• Insurans perubatan
• Cuti peribadi
• Budaya terbuka
• Peluang pembangunan peribadi
• Latihan dan pembangunan berbayar
• Elaun untuk pendidikan berterusan
• Fleksibiliti kerja jarak jauh

Job Description:

We are looking for a dedicated and proactive Online Customer Care to join our team, and we encourage fresh graduates to apply. The ideal candidate will provide timely and professional support to customers and vendors on our online marketplace platform through email, chat, and social media. Responsibilities include addressing inquiries related to product listings, transactions, and platform usage, assisting with order tracking and issue resolution, supporting vendors with registration and store setup, and utilizing IT skills to troubleshoot technical issues. Join us to contribute to a positive customer experience and drive overall platform success.

Fresh graduates are also encouraged to apply.

Job Responsibilities:

• Provide timely and professional support to customers / vendors on the online marketplace platform through various channels, including email, chat, and social media.
• Address customer / vendor inquiries related to product listings, transactions, and general platform usage, ensuring a positive customer experience.
• Assist customers / vendors with order tracking, returns, and issue resolution, demonstrating a thorough understanding of the online marketplace's policies and procedures.
• Support vendors in the registration, verification, and store setup processes, including tasks such as product upload, shipping arrangements, and more..
• Utilize IT skills to navigate the online marketplace platform, troubleshoot technical issues, and guide customers / vendors through online processes.
• Collaborate with the IT team to escalate and resolve technical issues impacting customer / vendor interactions on the online platform.
• Maintain accurate and comprehensive customer / vendor records within the platform's system, documenting interactions and resolutions effectively.
• Stay informed about updates to the online marketplace, promotional activities, and policies to provide accurate information to customers / vendors.
• Collaborate with cross-functional teams, including sales, logistics, finance and technical support, to address customer / vendor needs and contribute to overall customer / vendor satisfaction.
• Proactively identify opportunities for process improvement on the online marketplace platform and provide constructive feedback.
• Adhere to established service level agreements (SLAs) to ensure the efficient resolution of customer / vendor inquiries and issues.
• Be able to handle multitasking or challenge job. handle various tasks beyond customer care, including responsibilities in sales, process flow, system testing, etc.

Job Requirements:

• Bachelor’s degree in any relevant field or equivalent work experience. (Fresh graduates are encouraged to apply.)
• Background in Information Technology or related fields is an added advantage.
• Good communication skills in Chinese, English, or Malay (written and verbal) to support a diverse customer base.
• Willingness to learn with strong problem-solving skills and ability to handle and resolve customer issues independently.
• Basic familiarity with CRM tools and IT systems is an advantage (training will be provided).
• Ability and interest to learn and navigate online marketplace platforms.
• Passion for delivering good customer service and a positive attitude towards exceeding customer expectations.
• Familiarity with online communication tools, social media platforms, or customer support tools is an added advantage.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Job Responsibilities 工作內容

• Handle Delivery Orders (DO) & invoices etc

處理送貨單及發票

• Data entry and record keeping

資料輸入與資料整理

• Communicate with customers

與客戶溝通聯繫

• Provide customer service support

提供客戶服務支援

• Monthly Inventory Reconciliation 庫存核對

Requirements 任職要求

• Basic accounting knowledge preferred

具備基本會計知識優先

• Basic computer skills (Microsoft Office)

會基本電腦操作（如Microsoft Office）

• Responsible, detail-oriented

做事細心、有責任感

• Able to communicate with customers

不怕與客戶溝通

福利待遇

• 定期團隊活動
• 個人休假
• 個人發展機會

Tanggungjawab Kerja

• Mengendalikan Pesanan Penghantaran (DO) & invois dll

Memproses nota penghantaran dan invois

• Kemasukan data dan penyimpanan rekod

Input data dan pemprosesan data

• Berkomunikasi dengan pelanggan

Berkomunikasi dengan pelanggan

• Menyediakan sokongan khidmat pelanggan

Sediakan sokongan khidmat pelanggan

• Penyelarasan Inventori Bulanan

Keperluan

• Pengetahuan asas perakaunan diutamakan

Pengetahuan asas perakaunan diutamakan

• Kemahiran asas komputer (Microsoft Office)

Mesti mahir dalam pengendalian komputer asas (seperti Microsoft Office)

• Bertanggungjawab, berorientasikan perincian

Berhati-hati dan bertanggungjawab

• Mampu berkomunikasi dengan pelanggan

Tidak takut untuk berkomunikasi dengan pelanggan

Faedah & Kebaikan

• Aktiviti pasukan tetap
• Cuti peribadi
• Peluang pembangunan peribadi

Job Responsibilities 工作内容

• Handle Delivery Orders (DO) & invoices etc

处理送货单及发票

• Data entry and record keeping

数据输入与资料整理

• Communicate with customers

与客户沟通联系

• Provide customer service support

提供客户服务支持

• Monthly Inventory Reconciliation 库存核对

Requirements 任职要求

• Basic accounting knowledge preferred

具备基本会计知识优先

• Basic computer skills (Microsoft Office)

会基本电脑操作（如 Microsoft Office）

• Responsible, detail-oriented

做事细心、有责任感

• Able to communicate with customers

不怕与客户沟通

Perks & Benefits

• Regular team activities
• Personal leave
• Personal development opportunities

Job Responsibilities

· Provide good and friendly service to customers.

· Meet sales target.

· Ensure the premise is in clean and orderly.

· Assist in monitoring stock security.

· Follow-up repairing devices.

Benefits

· Commission based on sales

· Overtime pay

· EPF, SOCSO, EIS

· Annual leave, medical leave, staff purchase

Requirements

· Minimum SPM qualification.

· Attractive personality, energetic and positive behaviour.

· Hardworking, work smart and able to work independently with less supervision.

· Able to work in shifts, weekends and public holidays.

Perks & Benefits

• Commission and bonus
• Central location

工作職責

· 為顧客提供優質友善的服務。

· 完成銷售目標。

· 確保場所乾淨整潔。

·協助監控庫存安全。

·後續維修設備。

好處

· 銷售佣金

· 加班費

· 公積金 (EPF)、社保 (SOCSO)、就業保險計劃 (EIS)

· 年假、病假、員工購

要求

· 最低學歷要求為SPM（馬來西亞教育文憑）。

· 性格有魅力，充滿活力，積極向上。

· 勤奮努力，工作效率高，能夠獨立工作，無需過多監督。

· 能夠輪班工作，包括週末和假日。

福利待遇

• 佣金和獎金
• 中心位置

Tanggungjawab Kerja

· Memberikan layanan yang baik dan mesra kepada pelanggan.

· Mencapai sasaran jualan.

· Pastikan premis berada dalam keadaan bersih dan teratur.

· Membantu memantau keselamatan stok.

· Peranti pembaikan susulan.

Faedah

· Komisen berdasarkan jualan

· Bayaran kerja lebih masa

· KWSP, PERKESO, EIS

· Cuti tahunan, cuti sakit, pembelian kakitangan

Keperluan

· Kelayakan minimum SPM.

· Berperwatakan menarik, bertenaga dan berkelakuan positif.

· Rajin, bekerja dengan bijak dan mampu bekerja secara berdikari dengan kurang pengawasan.

· Boleh bekerja dalam syif, hujung minggu dan cuti umum.

Faedah & Kebaikan

• Komisen dan bonus
• Lokasi pusat

• Category Management
  • Provides cross-functional team leadership within assigned category(ies); leads cross-functional category team meetings
• Collaborates with manager and cross-functional peers to create long-term supplier strategies and roadmaps. Engages with internal stakeholders to develop and influence category strategy that aligns with long-term business objectives.
• Co-leads direct procurement supplier selection process with collaboration from Supplier Engineering and guidance from manager. Leverages knowledge of strategic sourcing practices to identify a core supply base able to offer lowest total cost of ownership and high-quality product while identifying value improvement opportunities.
• Collaborates with manager to align production supplier requirements and sourcing strategies with those of new product development (NPI) for designated suppliers/categories to ensure uninterrupted material availability, alignment of risk, and cost goals with long term vision for the category / business
• Prioritizes category team projects in collaboration with manager and ensures team goals and objectives are achieved
• Leverages knowledge of commodity trends to propose strategies and educate stakeholders
• Develops and presents category strategy review

• Supplier Performance Management
• Leads supplier scorecarding and supplier business reviews for assigned suppliers
• Proactively collaborates with supply base and procurement team to understand and communicate demand changes and minimize excess inventory or material shortages
• Leads continuous improvement efforts needed with suppliers
• Escalates issues with supplier executive leadership with support and guidance of manager

• Risk and Capacity Management

• Develops mitigation plans and programs for assigned suppliers and critical sub-tier suppliers; collaborates with manager and cross-functional peers to drive implementation
• Leads capacity assessments for assigned suppliers and critical sub-tier suppliers; anticipates long-term risks and installs proactive mitigations
• May serve as project manager for key supplier capacity or risk mitigation initiatives
• Leverages problem solving skills and develops counter-measures to implement long-term solutions to identified problems

• Contract and Cost Management

• Establishes contractual agreements with suppliers and amendments to existing agreements
• Negotiates long-term volume pricing, risk mitigation, and capacity agreements with key suppliers to support Intuitive’s volume growth
• Reviews, administers, and manages long-term purchase order and delivery commitments to designated suppliers as necessary to support production and/or sales requirements within the business
• Leads identification and implementation of cost reduction ideas to achieve year-over-year cost goals within assigned category(ies)

• Operational Management

• Supports plant purchasing by leading negotiations with suppliers to adopt and implement lean sourcing principles to enable 100% material availability and optimization of on-hand inventory levels
• Embraces continuous improvement techniques to drive toward attainment of key purchasing metrics (supplier on-time delivery, quality, risk management, inventory velocity, and cost reduction)
• May lead change management/change order implementation for complex projects
• Supports master data integrity for suppliers and parts

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We’re looking for a Merchant Operations Executive to join our team and play a key role in managing and supporting our growing merchant network. If you enjoy working in a fast-paced environment and thrive on solving operational challenges, this role is for you.

What You’ll Do

As the main point of contact for our merchants, you will:

• Manage end-to-end operational activities, including merchant onboarding, inventory management, logistics coordination, and warehouse operations to ensure smooth business operations.
• Coordinate with suppliers, merchants, 3PL providers, warehouses, and internal stakeholders to oversee shipment schedules, delivery arrangements, inventory movement, merchant activation, and issue resolution.
• Handle operational transactions and documentation accurately through ERP/WMS systems, including inventory records, stock movements, merchant setup, compliance requirements, and operational reporting.
• Monitor inventory performance, stock accuracy, merchant activity, and operational KPIs, while driving continuous improvements to enhance efficiency, service quality, and overall customer experience.
• Provide day-to-day support for merchants and internal teams by managing inquiries, troubleshooting operational issues, coordinating cross-functional resolutions, and ensuring timely execution of operational processes.
• Conduct regular audits, stock takes, reconciliations, warehouse visits, and compliance checks to maintain operational accuracy, regulatory adherence, and effective control of business assets.
• Collaborate closely with Sales, Finance, Procurement, Technology, and Logistics teams to support business growth, inventory planning, merchant success, and continuous process improvement initiatives.

• Strong communication and stakeholder management skills
• Detail-oriented with a problem-solving mindset
• Ability to manage multiple tasks in a fast-paced environment
• Experience in operations, customer support, or payments/POS is a plus
• Comfortable working with data and tracking performance metrics

Primary Function of Position
 The Recruiter is a critical driver of Intuitive continued growth and success in the medical
robotics field. The Recruiter will partner closely with leadership teams and HR to drive
successful hiring processes for current and future job openings for the company. This
person is responsible for sourcing and end to end recruiting for a variety of positions, that
includes senior and executive positions across APAC Region.

Essential Job Duties
 This position reports directly to the Head of Talent Acquisition APAC and will be dedicated to
recruiting for a variety of current and future openings in the Malaysia Market, that includes
Manufacturing, Corporate, Operations, including Senior/Executive Level Positions. You will
work with business executives, leaders, hiring managers, sourcing recruiters, finance, & HR
Partners to meet hiring plans. The Recruiter is a critical driver of Intuitive’s continued growth
and success in the medical robotics field.
 Work as a talent advisor with hiring managers regarding the recruiting process.
 Partner with hiring manager to understand key requirements and develop strategies in
partnership with the sourcing team to enable strong candidate flow.
 Develop and implement sources for applicants using networking, internet sourcing,
employee referral programs, job fairs, trade fairs, associations, etc.
 Identify passive job seekers using a full range of recruitment search tactics.
 Proactively Source and Screen candidates for position and company fit.
 Drive timely execution of direct sourcing and screening process.
 Build strong relationships with hiring managers to ensure a smooth recruiting process
and consult with them regarding staffing best practices, trends, issues and challenges.
 Provide talent availability heat maps to help guide hiring manager during recruiting
strategy meeting.
 Maintain accurate and thorough records of all recruiting in the ATS for the purpose of
government reporting and resource analysis.
 Be an active participant in driving continuous improvement initiatives within the Staffing
team.
 Mentor others, demonstrate interpersonal awareness, encourages excellence, leverage
and value diversity, and foster collaboration.
 Understand, analyze, and present data associated with hiring process.
 Develop collaborative partnerships with HRBPs, Finance, business leaders and other key
stakeholders.
 Keep abreast of industry and market trends and benchmark other organizations on best
practices to ensure the most effective tools and resources are being utilized.

Primary Function of Position:

As a member of the Global Operations HR team, this HR leader will serve as the primary HR partner to a greenfield manufacturing site, providing hands‑on, human‑capital leadership that enables safe, compliant, and scalable operations from start‑up through steady state. This role partners closely with Site and Manufacturing leadership to translate business and operational priorities into practical workforce, organizational, and leadership solutions, while ensuring full compliance with Malaysian employment legislation, labor relations requirements, and regulatory standards. As a member of the Site Manufacturing Leadership Team and the Global Operations HR community, this leader is expected to operate with enterprise mindset, balancing local execution excellence with global consistency, and to role‑model Intuitive leadership behaviors grounded in trust, accountability, and transparency.

Roles and Responsibilities:

Strategic HR & Site Partnership

• Partner with Site and Functional Leaders to translate operational and manufacturing goals into workforce plans, organization design, talent strategies, and employee engagement solutions aligned to site ramp‑up and long‑term sustainability.

• Serve as a trusted advisor to the Site Leadership Team, providing sound judgement, practical solutions, and candid coaching across leadership, culture, and people decisions.

Greenfield Manufacturing Build & Operations

• Lead HR readiness for greenfield manufacturing, including workforce build‑out, leadership hiring, policy establishment, site governance, and operating rhythm. This will include being main point of contact for our HR Workstream for the Greenfield project.

• Support operational excellence by aligning HR processes to manufacturing realities such as shift structures, labor optimization, productivity, EHS, quality, and compliance expectations.

• Proactively collaborate with client group leaders to translate business needs into impactful talent strategies and solutions that support business objectives. 

• Implement corporate/regional strategies and programs into the business; measure and track success and proactively drive improvement. Influence the design of future programs to better support the business. 

Local Regulatory, Compliance & Employee Relations Leadership

• Act as the site expert on Malaysia employment legislation, labor relations, compliance requirements, and employee relations, ensuring alignment with statutory obligations and company standards.

• Proactively identify risks and advise leaders on complex employee matters, disciplinary actions, investigations, and dispute resolution, ensuring sound, compliant outcomes.

• Represent HR in regulatory, audit, and governance forums, partnering closely with Legal, Compliance, EHS, and Global HR COEs.

Talent, Leadership & Organization Effectiveness

• In partnership with our Talent Acquisition Lead and Global Talent Management Lead, champion the local execution of talent acquisition, performance management, succession planning, and workforce planning, with particular focus on critical manufacturing and leadership roles.

• Coach and enable leaders to demonstrate Intuitive leadership expectations, including accountability, inclusion, high performance, and continuous improvement.

• Use data and insights (e.g., organization health, turnover, engagement) to shape people strategies and inform leadership decisions.

Change, Culture & Communication

• In partnership with our Global Talent Management Lead (GTM) and the Site VP, design and implement the new Plants cultural strategy

• Lead and support change management initiatives associated with site expansion, process changes, organizational growth, and cultural integration.

• Champion a culture of safety, respect, inclusion, and continuous improvement, acting as a visible role model of Intuitive values and leadership standards.

HR Team Enablement & Matrix Collaboration

• Provide informal leadership, coaching, and development to site‑based HR team members within the matrix environment.

• Partner effectively with Global Operations HR, Regional HRBLs, HR COEs, and People Services to ensure seamless service delivery and strong stakeholder experience.

Crown Equipment Sdn. Bhd. is looking for a dedicated and skilled individual to join our team as a Service Technician in our Field sites. In this hands-on role, you will be responsible for the diagnosis, maintenance, and repair of a variety of forklift, reach truck, pallet truck, other material handling equipment, ensuring reliability and safety for our clients.

Your expertise will be instrumental in troubleshooting technical issues, performing scheduled maintenance, and executing repairs in a timely and efficient manner. You will work closely with our service team and other technicians to enhance customer satisfaction and ensure equipment performance meets industry standards.

We are seeking a proactive individual with a strong technical background and a passion for problem-solving. If you are eager to develop your skills and contribute to a team that values quality, safety, and innovation, Crown Equipment Sdn. Bhd. is the perfect place for you to advance your career.

Responsibilities

• Complete jobs assigned for the day
• Maintain an accurate daily record of hours worked vs hours paid
• Complete all necessary Job Reports and Planned Maintenance(PM) Inspection Reports
• Complete PM services per the relevant truck procedure within the standard times
• Maintain tools and equipment to the Company's standards
• Report any breakages or loss of tools to your service management representative

• Diagnose and repair mechanical and electrical issues on various types of material handling equipment specifically Forklift.
• Perform scheduled inspections and preventative maintenance to ensure optimal performance.
• Maintain detailed records of service activities and parts used in repairs.
• Stay current with industry standards, safety protocols, and technical advancements.
• Provide exceptional customer service and communicate effectively with clients regarding repairs and maintenance.
• Participate in training programs to enhance technical skills and knowledge of equipment.

• SPM, Diploma or equivalent in Mechanical Engineering, Electrical Engineering, or a related field SKM, etc.
• Possess good electrical/mechanical aptitude or knowledge in machinery equipment is preferred.
• Experience in maintenance repair and overhaul in automotive engine will be an added advantage.
• Good communication skills and committed to work.
• Open to all Malaysian diploma or vocational certificate graduates from IPTA/IPTS.
• Proven experience as a forklift / service technician or mechanic in a similar industry.
• Strong mechanical and electrical troubleshooting skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to work independently and in a team-oriented environment
• Have valid driving license: B2, D, GDL (Advantage)
• Good in Bahasa and got basic command in English (both verbal and written).
• Team player with initiative and a positive attitude towards learning.

Are you observant, detail-oriented, and love exploring retail experiences? PRISM+ is looking for Mystery Shoppers to help us elevate our customer experience. You’ll visit our retail outlets, interact with staff as a regular customer, and provide honest, constructive feedback that directly improves our service and operations.

Key Responsibilities

• Conduct in-store visits to engage with retail associates and observe customer interactions.

• Complete structured audits covering Customer Experience, Product Knowledge & Processes, Personal Appearance, and Store Management.
• Capture relevant photos/videos and submit reports immediately after each visit.
• Highlight areas for improvement to help our retail team excel.
• Receive training and guidance to perform audits effectively.

• Malaysian citizen, 18 years and above.
• Minimum SPM qualification; Diploma or higher is an advantage.
• Excellent observation, communication, and writing skills in English & Bahasa Malaysia.
• Responsible, reliable, and able to follow instructions precisely.
• Independent and able to travel to assigned retail outlets.
• No conflict of interest with PRISM+ or its retail partners.
• Experience with electronic products is a plus.
• Duration: 30–60 minutes per outlet visit.
• Schedule: Weekly, flexible, assignment-based (no fixed date/time).
• Workload: 1–2 outlets per day.
• Payment: RM20 - RM50 (depending on your experience) per outlet visit.

Crown Equipment Sdn. Bhd. is looking for a dedicated and skilled individual to join our team as a Service Technician in our Workshop. In this hands-on role, you will be responsible for the diagnosis, maintenance, and repair of a variety of forklift, reach truck, pallet truck, other material handling equipment, ensuring reliability and safety for our clients. Our workshop is equipped with state-of-the-art facilities, and you will play a critical role in maintaining the high standards of service that Crown is known for.

Your expertise will be instrumental in troubleshooting technical issues, performing scheduled maintenance, and executing repairs in a timely and efficient manner. You will work closely with our service team and other technicians to enhance customer satisfaction and ensure equipment performance meets industry standards.

We are seeking a proactive individual with a strong technical background and a passion for problem-solving. If you are eager to develop your skills and contribute to a team that values quality, safety, and innovation, Crown Equipment Sdn. Bhd. is the perfect place for you to advance your career.

Responsibilities

• Diagnose and repair mechanical and electrical issues on various types of material handling equipment specifically Forklift.
• Perform scheduled inspections and preventative maintenance to ensure optimal performance.
• Maintain detailed records of service activities and parts used in repairs.
• Collaborate with the workshop team to improve processes and enhance service delivery.
• Stay current with industry standards, safety protocols, and technical advancements.
• Provide exceptional customer service and communicate effectively with clients regarding repairs and maintenance.
• Participate in training programs to enhance technical skills and knowledge of equipment.

• SPM, Diploma or equivalent in Mechanical Engineering, Electrical Engineering, or a related field SKM, etc.
• Proven experience as a forklift / service technician or mechanic in a similar industry.
• Strong mechanical and electrical troubleshooting skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to work independently and in a team-oriented environment.
• Good communication skills and committed to work.

About EPOS

Backed by Ant International, a global leader in digital payments and financial technology, EPOS is part of Antom's global merchant payment services and a leading provider of Point-of-Sale (POS) digital solutions in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS leverages Antom's digital capabilities as a central hub to serve small and medium-sized businesses across the region with integrated O2O solutions.

With a growing presence across Singapore, Malaysia, and Vietnam, we are expanding our teams across Asia to drive meaningful, impactful changes for businesses worldwide.

Job Summary

We are looking for a Sales Operations Specialist (also known as a Sales Development Representative) to support our sales team and ensure seamless customer interactions.

In this role, you will be the first point of contact for potential clients—guiding them through initial inquiries, maintaining accurate records, coordinating appointments, and helping create a smooth and positive customer journey.

This is more than an operations role. It is an opportunity to contribute directly to business growth by ensuring our sales teams are well-supported and our clients receive exceptional service.

Key Responsibilities

• Act as the primary point of contact for client inquiries and provide excellent customer service.
• Schedule and coordinate appointments between potential clients and the sales team.
• Identify potential leads and support overall sales development efforts.
• Maintain accurate and up-to-date client records in the system.
• Collaborate with cross-functional teams to ensure a customer-centric approach.
• Ensure high levels of client satisfaction and smooth operational support at all times.

• Fresh graduates are welcome to apply.
• Strong communication and interpersonal skills.
• Proficient in English; ability to communicate in Mandarin is an advantage to liaise with Chinese-speaking merchants.
• Comfortable speaking to clients via phone, messaging platforms, and email.
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Self-motivated with a positive attitude and willingness to learn.
• Prior experience in sales support, customer service, or telemarketing is a plus (not mandatory).

Our team is looking for a talented, motivated, and high-performing Senior Sales Engineer / Sales Manager to join our team. He/She is responsible for prospecting for new business, upselling, and cross-selling within our extensive install base, as well as delivering results against a quota. The ideal candidate will possess strong sales, interpersonal, and organizational skills. They should be comfortable with multitasking and be able to budget their resources in order to meet the assigned quotas for their role.

• Develop and implement sales strategies in Malaysia

• Meet with customers to understand their requirements and propose tailored solutions

• Prepare and deliver proposals including pricing, shipment timelines, and product details

• Manage and grow key accounts while developing new customers to drive sales revenue

• Collaborate with channel partners and internal technical teams to ensure customer satisfaction

• Track sales activities, forecast revenue, and report performance to SEA Sales Team Lead

• Serve as the main point of contact for customer issues, coordinating with support teams as needed

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis berkaitan dengan Hygiene seperti penukaran & sanitasi tong pelupusan tuala wanita di premis-premis pelanggan kami.
• Mencari peluang untuk menambah pendapatan sampingan dengan mempromosikan perkhidmatan Syarikat dengan sebaik mungkin di bawah bimbingan Penyelia.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Menyerahkan wang kutipan servis (jika ada) dengan kadar yang segera atau dalam masa dua (2) hari.
• Hadir dan melibatkan diri di dalam perjumpaan/taklimat/mesyuarat mingguan/bulanan yang diadakan oleh pengurusan cawangan anda.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran minimum tahap SPM dan harus dikemukakan semasa menghadiri temuduga.
• Warganegara Malaysia, berumur antara 21 hingga 35 tahun (36 tahun & keatas akan dipertimbangkan jika mempunyai pengalaman kerja di industri Hygiene.
• Mempunyai lesen B2, D & GDL yang sah/ dalam proses mengambil lesen GDL.
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.
• Pengambilan pekerja asing bergantung kepada kelulusan pihak berkuasa tempatan dan tertakluk pada permohonan visa mereka sendiri.

Sangat Diingini Jika Anda:

• Mempunyai sifat ingin belajar. Pengalaman tidak diperlukan kerana latihan insentif akan disediakan.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

We’re on the lookout for a Specialist, Business Development to join our Marketplace team in Malaysia. This is a unique opportunity for a driven and experienced sales professional to make a direct impact on foodpanda’s growth. If you thrive in fast-paced environments, enjoy building relationships, and want to be part of a dynamic and collaborative team, we’d love to hear from you.

• This role is based in Penang and reports directly to the Shops Commercial Lead.
   

• Responsibilities:
  As a Specialist, Business Development, you’ll play a pivotal role in driving growth across our marketplace by:

  • Leading the execution of strategic sales plans to onboard new vendors to the foodpanda platform.

  • Introducing foodpanda’s suite of services and solutions to prospective partners through both in-person and virtual meetings.

  • Building and managing a robust sales pipeline, identifying new business opportunities through proactive outreach and market research.

  • Negotiating and closing high-value deals with key partners across the F&B, FMCG, and retail sectors.

  • Ensuring a seamless handover to the Vendor Onboarding team and supporting activation efforts for newly signed accounts.

  • Gathering and analyzing market insights to identify emerging trends, competitor activities, and opportunities for growth.

Collaborating cross-functionally with internal teams including Marketing, Operations, and Account Management to ensure exceptional partner experiences.

This role is part of a Global Endpoint computing team, responsible for development, standardization, and management of the company’s global PC and mobile device infrastructure.

• Manage and maintain a global co-managed Intune and Configuration Manager environment with of over 25,000 endpoints
• Develop and perform software deployments and operating system configuration changes using various software development & automation techniques.
• Provide direct 3rd line end user support for escalated PC and mobile device issues and needs.
• Work with vendors as needed to resolve application or end user issues.
• Identify improvements in existing functionality and recommend enhancements.
• Manage and deliver project activities as part of the overall roadmap.
• Be able to investigate issues under tight time constraints and be able prioritize work accordingly.
• Be able to work with minimal supervision.
• Write and maintain appropriate documentation

Key Performance Measures

• The availability of the Microsoft Endpoint manager services to the business.
• Delivering project goals to the required standard and on time.
• Resolving personally assigned incident tickets promptly to the expected standard.