Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes

Solarvest is a leading renewable energy solutions provider committed to driving a cleaner and sustainable future. We design, build, and manage solar energy projects across Malaysia with a strong emphasis on safety, quality, and innovation.

Key Responsibilities:

• Implement and monitor the site’s Safety, Health and Environmental (SHE) policies in compliance with statutory requirements and company standards.
• Conduct daily site inspections and training to ensure safe work practices.
• Identify and mitigate potential hazards, unsafe conditions, and unsafe acts at the workplace.
• Liaise with the Safety Officer, O&M Manager, Engineers, Technicians, and subcontractors on safety-related issues.
• Review and ensure safety compliance of work documents (MOS, HIRARC, O&M Manual, HSE Plan, etc.) before work execution.
• Prepare and maintain safety documentation including reports, checklists, and records of incidents or near misses.
• Participate in emergency response and assist in incident and near-miss investigation and reporting.
• Ensure workers and visitors comply with site safety rules and use proper PPE.
• Promote a strong safety culture and continuous improvement at the project site.

• Possess a valid Yellow Book (Site Safety Supervisor) certificate registered with DOSH (Department of Occupational Safety and Health Malaysia).
• Minimum 1 years of relevant experience in construction or renewable energy projects (solar project experience is an added advantage).
• Good knowledge of Malaysian safety regulations and standards.
• Strong communication, leadership, and observation skills.
• Able to work independently and proactively in a fast-paced project environment.

Application Development (60%)

• Assist in developing and maintaining manufacturing applications using .NET Core and related frameworks
• Support bug fixes and minor enhancements to existing production systems
• Write clean, maintainable code following team standards and best practices
• Participate in code reviews to learn from senior developers

Collaboration & Learning (25%)

• Work with cross-functional teams (Manufacturing, Quality, Operations) to understand business requirements
• Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives
• Shadow senior developers during requirements gathering and technical design sessions
• Contribute to technical documentation and knowledge base articles

Technical Support (15%)

• Help troubleshoot application issues reported by manufacturing users
• Assist in testing and validation activities before production deployments

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

SALARY RANGE : Basic Salary - RM2160 + Productivity Allowance - RM250

KEY RESPONSIBILITIES

• To monitor day to day operations at the aircraft and warehouse; prepare & update the daily operation report at the end of duty roster.
• To collectively Work with CTO to ensure the priority cargo are as followed for both export and import.
• Responsible for preparing the relevant documents i.e. AWB, Lot Label, Control Form etc for cargo acceptance process.
• Research customs requirements, and attach the necessary documentations during the declaration process
• Develop understanding on import/export laws while ensuring compliance with safety and regulatory requirements
• Liaise with officials in various agencies to ensure goods are cleared through customs / quarantine
• Help to coordinate for transportation, warehousing, storage etc. where necessary.

• Diploma or Bachelor’s degree in Logistics, Supply Chain, Aviation Management, or a related field.
• 1–3 years of experience in air cargo operations or airline capacity management preferred.
• Strong interpersonal skills - ability to speak Bahasa Malaysia and English fluently
• Able to operate computer programmes such as microsoft office
• Working experience with standard data-entry softwares
• Meticulous with work - double checking for accuracy of data entry.
• Has experience engaging with Government Agencies
• Experience or knowledgeable in logistics

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

About the Role

This position plays a critical role in ensuring full compliance with Malaysian and international trade regulations, with a strong focus on Licensed Manufacturing Warehouse (LMW) compliance and Authorized Economic Operator (AEO) program management. You will also oversee end-to-end logistics operations, contributing to efficiency, cost optimization, and operational excellence.

Key Responsibilities

Trade Compliance Leadership

• Act as the company representative with Malaysian Customs, MITI, and regulatory bodies
• Manage import/export permits, HS classification, export licensing, and Certificates of Origin
• Conduct compliance audits, maintain accurate records, and monitor regulatory updates
• Develop and deliver internal compliance training programs

LMW & AEO Oversight

• Ensure full adherence to LMW requirements and customs duty regulations
• Lead implementation and continuous improvement of AEO standards
• Maintain accurate product classification databases in ERP systems (e.g., SAP)

Logistics Operations

• Oversee inbound/outbound logistics, including freight forwarders and 3PL coordination
• Ensure timely and accurate shipping documentation
• Drive warehouse efficiency, inventory accuracy, and KPI performance
• Lead Quarterly Business Reviews with logistics partners

Continuous Improvement

• Identify and implement process improvements in logistics and compliance
• Support cost optimization initiatives and reporting
• Promote best practices across logistics and compliance functions

In this role you will be responsible for:

• Performing hygiene services such as replacing trash bags in the disposal bins for feminine hygiene products in restrooms, ensuring the bins function properly, maintaining a satisfactory level of cleanliness and sanitation for the bins, and so on.
• Seeking opportunities to generate additional income by promoting the Company's services to the best of your ability under the guidance of a Supervisor.
• Providing support to the Supervisor and team in task implementation.
• Building and maintaining good relationships with customers.
• Providing accurate and timely reports as directed by the Supervisor.
• Handing over service collection funds (if applicable) promptly or within two (2) days.
• Other tasks related to the job that may be assigned to you from time to time.
• Assisting branch on the technical works, such as Installation, Removal, Callouts.

The ideal candidate will possess:

• Minimum education qualification of SPM level and submission of the certificate during application.
• Malaysian citizenship, female, aged between 21 and 35 years old (36 years and above can still be considered if they have experience in the Hygiene industry).
• Possess a valid D (Manual) / GDL license and have your own vehicle.
• Interest in performing service and outdoor work.
• Residing in the nearby area.

We are looking for a motivated and detail-oriented Production Intern to join our Production team. This hands-on internship will provide practical exposure to manufacturing operations within a high-performing FMCG environment. You will support key process improvement initiatives, data analysis, and documentation efforts that contribute directly to plant efficiency and productivity.

RESPONSIBILITIES / KEY ACTIVITIES:

• Be actively involved in daily on-site production operations and support the production team in routine activities.
• Assist in identifying and implementing process improvement opportunities in collaboration with production staff.
• Perform data collection, statistical analysis, and evaluation to support process and productivity improvements.
• Assist in the development, review, and updating of standard operating procedures (SOPs) for production activities.
• Create and maintain production support documentation such as process flows, work instructions, and productivity reports.
• Participate in problem-solving sessions and support root cause analysis for operational issues.
• Ensure all activities align with safety, quality, and food safety standards including ISO 22000 and FSSC 22000.

The Quality Team Lead drives daily quality operations by supervising process controls, product verification, and 
hold and release governance. The role ensures FSMS compliance, timely escalation of issues, and continuous 
improvement across the plant. By developing Quality Technicians and embedding Food Safety & Quality Culture, 
the Team Lead ensures only safe; compliant products are released to the market.

Key Responsibilities:

Ensure FSMS compliance and audit readiness (FSSC, GMP, HACCP, Halal (JAKIM/JAINJ & BPJPH), 
Kosher, SNI, USFDA) through validation, documentation accuracy, CAPA effectiveness, and zero NC 
performance.
• Safeguard product quality and food safety by verifying compliance to specifications, leading complaint 
investigations, supporting COA/testing needs, and providing timely QA support to production.
• Monitors and verifies GMP & sanitation execution on the shopfloor and escalates gaps for correction.
• Maintain SHE and Financial discipline within the Quality function

Safety
• Champion a Safety, Health, and Environment (SHE) culture by consistently following safety procedures, 
wearing appropriate Personal Protective Equipment (PPE), and maintaining calm, orderly work 
practices.
• Adherence to the 6 Life-Saving Rules.
• Conduct Behavior Observation Safety (BOS) at required frequency.
• Never compromise safety: “We work safely, or we do not work.”
• Ensure a safe and healthy work environment by understanding work-related hazards and adhering to all 
safety instructions.
• Participate actively in Risk Assessment processes as required to identify and mitigate potential hazards.
• Collaborate with the team to keep the workplace safe, clean, and well-organized, and support colleagues 
in working safely.
• Escalate and implement solutions to address risks related to ergonomics and working conditions.
• Report immediately any unsafe situation, substandard condition, near miss, incident, or defect.
• Stop work immediately if safety is at risk or if unsure how to proceed safely and involve the Quality 
Manager for guidance.
• Actively participate in Safety discussions during Operations Performance (OPS) meetings.
• Comply with environmental rules regarding the use and disposal of chemicals (e.g., oils, fats) used for 
maintenance.

Quality:
1. Leadership of Daily Quality Operations
• Supervise in process controls, product verification, and hold- and- -release governance.
• Organize team structure, allocate jobs, and maintain effective work schedules.
• Represent Quality in daily Production OPS meetings and cross functional- discussions.
• Execute annual quality activities in compliance with the Management System. Manage the Prod-Quality 
and Warehouse Meeting on periodic basis & Follow Up with Action Plan
• Quality Representative in the overall project execution from the start (design stage to the 
commercialization stage) and provide results sharing to the CQV.
• Engages actively with the Quality Manager through routine communication, proactive identification of 
improvement opportunities, and immediate escalation of any quality, food safety, or compliance risks.
• Support Quality Manager to manage respective Q-Team (White & Blue Collar) with effective job 
allocation & work schedule align with Quality work plans.

2. Product Release & Compliance Governance
• Authorize product release and act as the primary Quality Representative for compliance with JDE 
specifications and customer requirements.
• Manage and perform the QI, Block / Unblock, Rework and Downgrade for finished products through 
SAP.

3. FSMS Execution (HACCP, GMP, FSSC 22000)
• Maintain compliance with global standards (FSSC, GMP, HACCP, Halal (JAKIM/JAINJ & BPJPH).
• Contribute to mock recall and traceability exercises as part of the quality team to validate effectiveness.
• Quality Representative in audit preparation, participate in internal/external audits, and ensure timely CAPA 
closure.
• Verify and validate CCPs and OPRPs within the plant.
• Conduct CCP, OPRP, and Hold & Release training for production teams.
• Oversee HEM program execution, including routine/ad hoc swabs and air monitoring.
• Provides shopfloor QA oversight to ensure compliance with GMP, sanitation, and pest control 
requirements, identifies and escalates operational risks and deviations, enforces proper GMP behaviours, 
and supports corrective actions and continuousimprovement with Operations and the GMP System Owner

4. Issue Management & Problem Solving
• Lead /participate in continuous improvement initiatives/corrective and preventive actions (CAPA) 
against Quality KPI's (consumer, trade and/or customer complaints, Right First Time (RFT) and 
specification critical to quality product and process parameters). 
• Issue and track corrective actions (CC) and nonconformance reports (NC) until closure.
• Implement and monitor CAPA initiatives against key quality KPIs (e.g., RFT, consumer complaints, 
trade feedback).
• Provide solutions on allergen, GMP, Halal, and food safety issues.
• Conduct periodic quality meetings with respective teams to discuss and resolve issues towards quality 
requirements.

5. Complaint Management
• Manage customer complaints, escalate issues, and drive timely resolution with corrective actions.
• Monitor complaint trends and drive reduction strategies.
• Ensure timely preliminary as well as investigations feedback as appropriate to the complainant.
• Conduct Risk Assessment (RA) as appropriate to support the operation needs on FSQ point.

6. New Project & Trial Management (NPI, A4E, I4G, Line Trials)
• Represent Quality in new product introductions and line trials.
• Review and approve specifications, ensuring timely distribution to production.
• Conduct annual reviews of material and product documentation.

7. Data Management & Reporting
• Deliver daily, weekly, and monthly Quality KPI updates.
• Report QI, RFT, NC costing, and MOS metrics to global systems.
• Conduct periodic Loss Analysis on Product and Process Quality System and propose for actions to 
address the issues for improvements.
• Lead the automation/digitalization program of Quality Plan which aligned with the Global Quality 
Systems (Key Super User: SAP, SafeFood360, Hamilton Grant etc.).
• Review the plan schedule for HEM, monthly, yearly, and ad-hoc analysis as required in person by twice 
per year and review the results monthly. 
• Oversee laboratory instruments, equipment is calibrated, and chemical management is maintained. 

8. Hygiene, Environmental Monitoring & Pest Control Verification
• Ensure HEM swab execution, air monitoring, and sanitation program validation.
• Monitor GMP and pest control issues, execute and follow up GMP audit / pest finding with the operation 
team. 
• Verification & monitor sanitation program execution. Tackle sanitation related issues and review WI related 
to sanitation in plant with relevant department.

9. Stakeholder Collaboration & Communication
• Represent Quality in cross functional- meetings with Operations and Warehouse.
• Resolve interdepartmental issues and ensure win-win- solutions.

10. Proactive Quality Leadership & FSQ Prevention
• Drive continuous improvement initiatives, automation/digitalisation programs, and workflow enhancements.
• Lead dissemination of food safety and quality knowledge across the plant.
• Promote FSQ campaigns, workshops, and awareness sessions.
• Ensure preventive measures are embedded to sustain FSQ culture.

11. Documentation & Specification Management
• Develop, update, and maintain SOPs, product specifications, and material documentation.
• Review and approve any new specification updated by the R&D team to ensure formulation card 
distribute to production timely.
• Perform annual updates for material documentation. 
• Perform Semi-Finished Products, Recipe and Finished Products Specification Review against 
specification and best practices for newly registered products.
• Ensure new incoming materials meet approved specifications and artwork requirements.
• Authorize issuance of Quality document including COA 

12. Proactive Risk Management & FSQ Prevention
• Conduct proactive risk assessments (RA) for processes and materials, when necessary, as per HACCP 
principle.
• Identify potential risks in GMP, sanitation, allergen control, and pest management highlight and implement 
actions to address the issues.
• Implement preventive measures to strengthen food safety and quality culture.
• Execute quality systems according to Quality Pillar requirements, aligned with global standards.
• Undertake continuous training and self-development, identifying opportunities for improvement in quality 
systems.
• Responsible for competency development and routine work quality of Quality Technicians.
• Assess FSQ culture maturity at defined frequencies and report results to management.
• Promote FSQ activities such as campaigns, workshops, and awareness sessions to strengthen plant culture.
• Participate in FSQ culture assessments to gauge maturity levels.

13. Quality Culture & Operational Engagement
• Attend MOS Pillar meetings; contribute to robustness implementation and checks and RCA effectiveness. 
• Execute Quality system including but not limited to Pro-Start, RFT, CTQ, QA Matrix and QX Matrix 
according to Quality Pillar requirement, aligned with Global requirement.
• Drive quality improvements 
• Provide monthly QI, RFT and NC Costing Calculation & Reporting to Global
• Execute Process Control CTQ
• Support Manufacturing Operating System (MOS) activities to deliver Food Safety/Quality Culture 
engagement and ongoing improvements Verify implementation of actions including lessons learned from 
other manufacturing plants. Drive horizontal expansion of improvement ideas in the plant across lines and 
embed in OPLs or standards.
• Deliver induction/refresher training for new joiners, contractors, and shop floor associates.
• Share food safety topics and awareness programs to build competency.

14. Financial & Operational Responsibilities
• Monitor AOP, OPEX, and CAPEX within the Quality team, enforcing the principle of “No PO, No Work” 
for all expenditures.
• Ensure strict financial discipline to prevent overspending and maintain compliance with organizational 
requirements.
• Assume responsibilities as assigned by management and contribute to organizational ad hoc tasks 
when required.
• Submit overtime (OT) requests in a timely manner with proper justification for Manager approval.
• Coordinate on schedule and overtime (OT) for Quality team member and approve on-time. 

15. Continuous Learning & Team Competence
• Coach and mentor Quality Technicians to achieve KPIs and career growth.
• Identify and drive opportunities for improvement in quality systems and training programs.
• Facilitate competence development of Quality Technicians and team members through coaching and 
knowledge transfer.
• Engage and collaborate effectively with internal and external stakeholders on quality and compliance matters.

16. Quality Oversight & Authority
• Communicate effectively with internal and external stakeholders on quality and compliance matters.
• Contribute to organizational ad hoc tasks related to quality improvement and compliance.
• Exercise authority to stop the production line when food safety or quality issues arise.

The HR & Payroll Coordinator plays a key role in supporting the Local MU organization by strengthening leadership capability, driving a high-performance culture, and enhancing associate engagement.

This role is responsible for executing the local HR agenda, covering a wide range of people-related areas including daily HR operations, signature HR processes, payroll administration, data management, foreign worker management, compensation and benefits, employee relations, talent and performance management, local labour relations, and initiatives that support associate engagement.

Key Responsibilities:

• To assist Policy & Total Reward Manager for implementing Human Resource procedures.
• Take charge of final payroll clearance and tax clearance for expatriate and foreign workers.
• Responsible for monthly payroll competency and prepare all related salary reports to finance and stake holder.
• To support on day-to-day operation and be an advisor on expatriate management. 
• Assist on tax matters/liabilities and lodge relevant documentations with IRB and follow up closely for new expatriate and for expat staff leaving the country.
• To check and monitor Time Management System (TMS) record and liaise with Department Admin for any correction or discrepancy.
• Send the payroll data to the third-party payroll provider for payroll processing on timely manner.
• To prepare employee Confirmation letter, Appraisal evaluation form, quarterly group insurance invoices, Forklift incentive (twice a year), contract renewal letter and employees change request related document (Form & Letter).
• To create and update personal file for new join associates.
• To support on company events / festival gift, employee celebrations, and employee engagement.
• Engaged in SAP Success Factor system and responsible in HR Shared Services focus on employee central, onboarding/offboarding processes, and compensation.                
• To ensure the expenses of current year did not overspend as per AOP report estimation and ensure the AOP report are aligned with department manager’ requirement. 
• Responsible for statutory submission to IRB, EPF, SOCSO & HRDC board as well as Zurich Pension Plan. – Submission statutory + Zurich pension
• Enrolment and Termination of associate in AIA Portal
• Submit statutory related form to statutory board or via online portal (CP22, Form 2, Form 3)
• Address queries from associates, department admins, and stakeholders, and prepare ad hoc reports as requested by management.
• To perform any other duties assigned by the superior.

Project Support & Coordination

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.

Monitoring & Reporting

• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Stakeholder Engagement
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

The Admin and Security Supervisor is responsible for coordinating office functions, supervising security personnel and maintaining strict control over access, safety procedure and incident management within a manufacturing environment.

Administrative Operations:

• Manage daily administrative functions for office and plant operations
• To arrange all related matter for company transport
• To renew company Business License (MBJB)
• To record company cars and buggies
• Liaise with vendors, contractors and service providers
• Support HR with onboarding, access cards and employee records
• To support and work as buddy system with HR for RA Forms, Business Appointment Forms

Security Operations:

• Ensure compliance with workplace safety regulations and company EHS policies
• Supervise security guards and control room operations
• Manage entry/exit of employees, visitors and contractors
• Enforce access control procedures for restricted production areas
• Monitor CCTV systems, alarm systems and perimeter security
• Conduct routine patrols and inspections across plant and warehouse areas
• Oversee vehicle entry/exit and maintain gate logs
• To monitor and check all outgoing vehicles to prevent any company properties smuggled out from the premises
• Maintain incident and accident reports and follow up on corrective actions

• Act as a business partner to provide best practice HRM and Admin support to the GM and Management Team.
• Provide full spectrum of HR and Admin services to managers and responsible for developing and implementing HR Tools, policies and procedures and HR Operations in close cooperation with Corporate and local partners.
• Responsible for full spectrum of HR and Admin functions within Nautec Malaysia: Staffing, performance management, talent management training and development, compensation and benefits, employee relations, policy design and implementation, employee communication, etc.;
• Support and partner the management in all critical personnel matters.  Provide insight, coaching and advice to management team in all aspects of HR issues;
• Support Management Team in implementing the personnel administration and improving administrative efficiency;
• Identification of training and development gaps and deploying processes and programme to close the gap;
• Strategic staffing planning and implementation.  This include projecting workforce needs in-line with business strategy and managing the talent pipeline to ensure all key positions have succession plan in place
• Manage the compensation and benefits (C&B) plan and structure and ensuring a smooth C&B process to satisfy the needs of business and individuals;
• Support managers in employee relations’ issues, policies and procedures, grievance and disciplinary hearings;
• Ensure policies, process and initiatives on employee safety, well-being and welfare are developed and implemented consistently;
• Manage industrial relations issues as needed;
• Ensure that HR & Admin policies and practices are always in-line with the legal and internal control requirements;
• In close cooperation with Regional HR, ensure timely deployment and execution of Group HR decisions, policies and procedures
• Undertake project work as necessary to improve HR services; and
• Undertake other ad hoc duties as reasonably requested.

Team Leadership & Development

• Support the development of junior team members by providing day-to-day guidance, sharing technical knowledge, and encouraging collaboration.
• Contribute to a positive team culture by promoting open communication, mutual respect, and shared accountability.
• Demonstrate professionalism, reliability, and a proactive attitude in team interactions.
• Assist in onboarding new team members and helping them integrate into project workflows.

Client & Stakeholder Engagement

• Coordinate with clients, consultants, contractors, and suppliers to ensure smooth project execution and alignment with objectives.
• Facilitate regular stakeholder meetings and reporting to maintain transparency and progress visibility.
• Build productive working relationships with internal and external stakeholders through consistent follow-up and responsiveness.
• Support conflict resolution and issue management by escalating appropriately and offering practical solutions.
• Assist in onboarding new team members and helping them integrate into project workflows.

Project Planning & Execution

• Lead overall project management to ensure quality, cost, statutory compliance, safety, environmental standards, and scheduling requirements are met.
• Manage the implementation of the master programme, including materials and long lead items, ensuring alignment with project milestones and delivery timelines.
• Update and maintain the master programme and ensure short-term programmes—such as weekly work plans, look-ahead schedules, and inspection timelines—are reviewed and communicated effectively to all relevant stakeholders.
• Plan and organize statutory inspections and ensure timely approvals.

Site Coordination

• Monitor progress and quality through regular updates and collaboration with site teams or contractors.
• Ensure safety standards and compliance are implemented across all project activities.
• Support effective project administration, including documentation, reporting, and issue resolution.

Stakeholder Management

• Oversee and manage external consultants and multidisciplinary teams to ensure their deliverables align with the project’s strategic objectives, timelines, and budgetary constraints.
• Act as the key liaison between internal stakeholders and external consultants to maintain clear communication and ensure consistent progress toward project milestones.
• Facilitate and lead regular project progress meetings with consultants and stakeholders, ensuring alignment with project objectives.
• Foster a collaborative team environment and promote knowledge sharing across the project team.

Project Reporting

• Produce comprehensive project reports that capture key updates, risks, decisions, and action items to maintain transparency and informed decision-making.
• Prepare and manage project schedules using appropriate tools such as Microsoft Project, Primavera P6, or Excel, including baseline setting, critical path analysis, and progress tracking.

Procurement Management

• Manage the full procurement process for consultants, including drafting scopes, evaluating bids, and negotiating contracts.
• Ensure all procurement activities comply with internal policies and governance & compliance frameworks.
• Support timely engagement and onboarding of consultants aligned with project needs.
• Work closely with internal teams and consultants to ensure procurement outcomes support project goals.

• Lead all technical reviews; ensure designs are correct, economical, and buildable
• Technical due diligence before tender and award
• Oversight of design submissions and approvals
• Management of engineering risks and change impacts

WHAT YOU’LL DO

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values,

you’ll contribute to both your own success and the success of the company.

You will:

• Share your fashion and product knowledge to help customers make informed choices.

• Collaborate with your team to deliver exceptional service at every step of the customer journey.

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.

• Support with opening and closing of the store.

• Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, e very role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash

Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together.

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for

all.

This role will be reporting to Store Manager.

WHO YOU ARE

We are looking for people with…

• Experience in customer service within fashion, retail, or similar fields.

And people who are…

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.

• Thriving in collaborative and dynamic environments.

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.

• Flexible and action oriented.

WHO WE ARE

heart of every decision we make.

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want t o liberate fashion for the many, and our customers a re at the

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YO U’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.

In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as so on as possible, but no later than 30/04/2026. Due to data policies, we only accept applications through career page.

We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

• Responsible for following detailed instruction provided by the Manager/Operations Executives of their section.
• Review of job file prior to inspection ensuring that everything is in order.
• Ensure that the operations or inspections are performed in accordance with the approved procedure or standard/method.
• Prepare all necessary tools, instruments and documentation needed to perform inspection.
• Provide guidance to trainee or junior inspectors when on the job.
• Supervise inspection team when required.
• Check with Port Operations, agents and terminals for arrival and berthing status of vessels.
• Check draft field report and organise report before handing over to Operations Executive.
• Assist in daily operations when required.
• Update Operations Executive on daily basic for operation and highlight any problems encountered during inspection.
• Maintenance on equipment and other apparatus used.
• Bring to the attention to superior of any possible discrepancies during inspection and to take preventive measures.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.

Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• Responsible for following detailed instruction provided by the Manager/Operations Executives of their section.
• Review of job file prior to inspection ensuring that everything is in order.
• Ensure that the operations or inspections are performed in accordance with the approved procedure or standard/method.
• Prepare all necessary tools, instruments and documentation needed to perform inspection.
• Provide guidance to trainee or junior inspectors when on the job.
• Supervise inspection team when required.
• Check with Port Operations, agents and terminals for arrival and berthing status of vessels.
• Check draft field report and organise report before handing over to Operations Executive.
• Assist in daily operations when required.
• Update Operations Executive on daily basic for operation and highlight any problems encountered during inspection.
• Maintenance on equipment and other apparatus used.
• Bring to the attention to superior of any possible discrepancies during inspection and to take preventive measures.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.

Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Jacobs Douwe Egberts Research and Development (R&D) is part of the Global JDE organization. R&D is the major contributor to the development of innovative coffee, tea, cereal and NDC products and is constantly optimizing the product portfolio. Focus of R&D is on building technology platforms, new products, portfolio renovations and productivity initiatives. Projects are carried out together with Marketing, Operations and Procurement delivering Product and Packaging Specifications which are the single most critical output of R&D.

The PLM Specialist reports into the PLM Team Lead. They are responsible for maintenance of an effective and efficient specification system for product lifecycle management. They support the R&D team in their work developing new specifications. They are a data custodian and thanks to their actions the PLM system is trustworthy and data contained therein is a strategic R&D asset. This individual is responsible for part of the total portfolio and is expected to become the subject-matter expert for their area of the PLM system.

• Typical project portfolio: Multiple activities across all aspects of the Product / Pack portfolio
• Financial risk: Moderate – Role responsible for maintenance not creation of new specification data. Technical rigour is however critical to ensure data integrity and security.
• Geographical Scope: varies

The PLM Specialist is part of the team responsible for the maintenance of the PLM system within APAC and will support the implementation of the new PLM Software. You will be responsible for assuring quality and trust in the data and be the first point of contact for data-related questions in your field. You will work closely with R&D developers and PLM users to maintain PLM data flow throughout the specification lifecycle, enrich data, provide feedback to users and drivesystem improvement. You are the PLM data custodian, and thanks to your action, the PLM system is trustworthy and data used as a strategic R&D asset.

This requires technical rigor, attention to detail and a relentless drive for completion with excellence. This role plays a critical role in the maintenance, protection and utilisation of a critical R&D asset (our recipe know-how and IP). This role is responsible for ensuring compliance with company policies and procedures related to specifications, leveraging best in class practices throughout all R&D activities and helping to support speed to market.

• Support the implementation of the new PLM Software, user acceptance test and user support

• Ensure successful migration of the data into the new PLM software: migration, validation, completeness

• Collaborate with specification creators within your area of responsibility, to guarantee the completeness and accuracy of product data until product retirement

• Ensure the maintenance of the product data (new data entry, parameter updates, new requirements)

• Monitor data quality periodically, raise gaps and coordinate issue resolution

• With guidance from manager, drive PLM system continuous improvement (design, workflow, data quality)

• Support PLM users about data extraction and reporting

• Act as data custodian and make PLM the system loved by the users and fun

• Communicate and support best practice PLM completion with APAC applications teams for all categorie

• Reports to Manager on a weekly basis highlighting risks/issues and resolution plans

• Other tasks/duties as assigned by the Manager

Role Overview: The Tax Intern will support the Direct and Indirect Tax Leads in handling direct and indirect tax compliance for Singapore and Malaysia entities within the Group. This internship offers valuable hands-on experience in regional tax operations and exposure to diverse tax compliance requirements across these jurisdictions.

Key Responsibilities:

• Support Direct and Indirect Tax Compliance
  • Assist in the preparation of direct and indirect tax returns (corporate income tax, SST, GST), transfer pricing documentation and related compliance documentation for Singapore and Malaysia
  • Assist with preparing customs reporting and documentation requirements, help maintain accurate records for tax exemption reporting requirements.
  • Assist with collating information for tax/transfer pricing/customs audits.
  • Support monthly tax provision calculations
  • Help maintain tax compliance calendars and deadlines tracking
• Support for Ad-hoc Projects
  • Assist in executing ad-hoc projects related to direct or indirect tax, such as e-Invoicing and IT system updates.
  • Support tax research on specific technical issues
  • Assist with tax impact analysis for business transactions
• Contribute to Process Improvements
  • Identify opportunities for enhancing tax-related procedures and practices.
  • Assist in implementing automation and system improvements related to tax compliance.
  • Help develop and update tax procedures and documentation

About the job

You lead and inspire your team to optimise the shopping experience to secure satisfied customers and increased sales and profitability in your store. You achieve this using your knowledge of the IKEA product range, the local market, competition, and customers. Your leadership is based on performing and delivering while learning and developing in the business.

Your assignment

• Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me?
• Ensure your shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy.
• Deliver and lead the commercial action plan for your store; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximises sales and generates sustained long-term profitability.
• Secure successful implementation of country priorities and the sharing and implementation of good solutions.
• Ensure your shopkeepers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers.
• Analyse the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels.
• Know your local market potential and work with your team and other functions to ensure your store is locally relevant throughout the different sales channels.
• Follow up your financial goals, KPIs and costs, and take action on deviations. Motivate and develop team members by agreeing clear goals, expectations and conducting follow-ups.
• Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognise and understand their contribution. Identify and develop the many talents within the department to secure succession planning.
• Through your everyday work you contribute to a people and planet positive business, social connection and environmental impact
• You secure that purchasing is made according to the principles defined in the Purchase Policy:
• Operational participation in procurement projects
• Compliance of Retail Purchase Toolkit (if applicable), IWAY and signed agreement

About the job

To lead, develop and inspire the Com&In team and other functions in the store in increasing the home furnishing interest of the many people and creating demand for home furnishing solutions and know how in the local market. Accountable for the store layout, range presentation and store communication thereby contributing to positioning the IKEA brand as the leader in life at home.

Your assignment

• Lead and inspire the store Com&In team to use knowledge of IKEA home furnishing and people's life at home to grow the business.
• Partner with the store manager to stimulate and increase interest in home furnishing for all co-workers in the store.
• Be the creative leader by initiating and facilitating workshops to generate creative directions.
• Secure vitality and seasonality in the store by creating and implementing a store commercial calendar together with the store management team.
• Lead the store Com&In team in securing relevant and inspiring range presentation solutions, an optimal store layout and effective and efficient store communication that builds the IKEA Brand and distances IKEA retailers from the competition.
• Secure that the store commercial team has the right understanding of store layout, range presentation and store communication thereby contributing to the work method for range presentation.
• Contribute with knowledge of people's life at home and consumer shopping behaviour in the creation and implementation of the store business plan.
• Based on the national competence development plan, identify current and future business needs in order to recruit, develop and retain a high-performing and passionate store Com&In team.
• Lead and challenge the Com&In team to constantly take actions that exploit commercial opportunities both in the short- and long term.
• I secure that purchasing in my function is made according to the principles defined in the Procurement Policy: -Operational participation in procurement projects.

Get to Know the Team

At Grab, we are driving the next phase of growth by expanding our network of F&B merchants and enhancing omnicommerce solutions. This team is the engine of our expansion, focusing on acquiring new partners for services such as Dine-Out Deals, Reservations and Loyalty. This commercial role plays a pivotal role in identifying opportunities and ensuring a seamless onboarding experience for new merchants entering the Grab ecosystem.

Get to Know the Role

As part of the GrabFood Commercial Malaysia team, you will identify and build relationships with F&B merchants to drive the adoption of Grab's innovative services. Reporting to the Sales Team Leader, you will work with potential partners to implement acquisition strategies that align with Grab's goals. Your role will involve sourcing high-value leads, managing sales pipelines, and onboarding merchants onto platforms such as Dine-Out Deals and Reservations. You will work in Johor Bahru, onsite, and may require travel to outer cities/ Klang Valley.

The Critical Tasks You Will Perform

Merchant Acquisition & Onboarding

• Identify and secure partnerships with high-value F&B merchants to lead volume and growth for Grab's omnicommerce services.
• Reach out to key market players through cold calling and networking to close deals.
• Help with onboarding new merchants, ensuring a smooth transition into Grab's ecosystem and setting them up for success.
• Drive the use of services including Dine-Out Deals and Reservations.

Lead Generation & Pipeline Management

• Independently source strategic F&B leads to maintain a healthy and sales pipeline.
• Update the daily sales pipeline systematically to ensure accurate forecasting and goal progression.
• Demonstrate experience maintaining an organized and up-to-date pipeline of opportunities in understanding processes and tracking work.

Strategy Execution & Market Insights

• Implement acquisition strategies and initiatives effectively to meet team and organizational goals.
• Stay updated on market trends, industry developments, and competitor activities to provide actionable feedback and insights.

We are looking for a motivated, dynamic Customer Service Executive (Outdoor) to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding incentive structure and career opportunities. You will also be given full product training, with hands on assistance from the customer care team.

In this role you will be responsible for:

• The candidate will play an active role in renewals and retaining customers & to achieve sales target given
• By providing excellent after sales service and regular communication between the customer and the Company
• Work closely with other team members to provide strong team representation in meeting customer’s expectations
• Conduct outdoor visits to customers i.e. contract renewal, attend to complaint and up selling/cross selling
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in customer care environment
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Good communication skills and has the ability to communicate fluently on the phone
• Call centre experience is an added advantage
• Good planning and organisational skills with attention to details.
• Ability to prioritise tasks with effective time management
• Good understanding of Business clients in your designated locations

Highly Desirable:

• Excellent customer service via F2F & negotiation skills
• Ability to reach & exceed up selling targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

JDE Global Operations ensures the integration of all key business processes from supplier to customers, providing products, services and information that add value for customers and stakeholders. Global Operations manages Coffee & Tea sourcing, procurement, manufacturing, supply chain (warehousing, logistics and distribution) and planning processes and ensures optimal alignment between demand and supply at a regional / global scale, taking into account efficiency, required flexibility, security of supply and considering costs, working capital, quality levels, service levels, company and society values. 

The Operations Finance function supports the Operations strategy and business activities as a business partner working closely with business and functional leaders to drive improved performance, while facilitating transparency of financial performance across the organization:  

• ensure business decisions are grounded in sound financial analysis and endure processes that drive robust financial challenge and accountability.  

• provide analysis and insight for management to prioritize the allocation of resources to areas where value can be created 

• ensure the company keeps continuous focus on compliance, control and risk management to manage the company’s (financial) risks and meet the requirements of governmental and other regulatory bodies, as well as the internal guidelines, e.g. the Combined Business Model (CBM). 

The APAC region is on an exciting journey completing the integration of Super Group entities into JDE, with a clear evolution towards a specific CBM model. The standard reporting model splits Operations and Manufacturing Units reporting from Marketing & Sales Units reporting. The Asia Regional Hub for the Operations and Manufacturing Units will be in Malaysia.   

The position will be responsible for Controlling Analysis in Operations. 

Support the creation and execution of the financial planning and control cycle, resulting in periodic reporting and analyses and building a solid basis for business decision taking. Provide thorough result analyses (coverage costs and materials used analyses) that can be used for performance improvement of the factory or procurement and supply chain functions.

The Controlling Analyst in Operations will provide support to the Plant, Procurement and/or Supply Chain in the following way: 

1. Actual: Support operations financial closing & reporting. Provide timely and accurate cost analysis (Manufacturing, Procurement, Supply Chain). Take the lead on in-depth actual variance analysis around purchase prices, material productivity and conversion costs. Support the preparation of the MMR report and the collection of Key Performance Indicators. Conduct regular reviews with budget owners, for example the Maintenance, HR and Purchasing departments and/or with other key stakeholders, by being their business partner and guiding them towards excellence in costs. 

1. Budget: Identify business opportunities in material productivity increase and conversion cost reduction. Calculate cost productivity projects. Support the annual budget and the standard cost price preparation, by ensuring that all inputs are processed correctly and in line with the timelines.  

1. Investments and Assets: Collaborate in the CAPEX / Management Investment Council (MIC) processes for the factory and follow up spending with project leads. Prepare and calculate Capital Expenditure Requests. 

1. Compliance: Support controls related processes and ensure alignment with global and regional policies and operations governance rules. 

1. Operating Working Capital (OWC): Support the delivery of OWC objectives on inventory optimization, payment terms extension and supplier financing. 

1. Projects: Be part of cross-functional projects, such as calculations of NPDs and continuous improvement initiatives, for example Kaizens, in the factory. Execute ad-hoc analyses for business needs and/or pro-actively. 

The role will provide critical business support to Operations through dependable data analysis and thereof derived actions, as well as play an important custodian role, ensuring that full compliance, controls and policies are properly applied. 

SUMMARY OF ESSENTIAL FUNCTIONS:

The Production Supervisor oversees production operations by managing teams, resources and processes to meet targets while ensuring quality, safety and efficiency.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Do planning, monitoring, and appraising job results for his/her reporting. Include coaching, counseling, and disciplining employees. At the same time to initiate, coordinate, and enforce systems, policies, and procedures.
• Manage resources (production personnel, tools and equipment) in order to meet planned delivery.
• Championing Kaizen activities amongst the production team members. Encourage, execute and implement ideas to improve workplace condition, quality level (roll through put yield, RTY) and reduce operating cost through savings.
• Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.
• Maintains quality service by establishing and enforcing organization standards.
• Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques.
• Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data, answering questions and responding to requests.
• Creates and revises systems and procedures (JES and ISO documents) by analyzing operating practices, record-keeping systems, forms of control, and personnel requirements, implementing change.
• Maintains safe and clean work environment (5S) by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.
• Resolves production personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• To comply with all environmental, health & safety standards and policies.
• Other duties as required.