- Working 12 hour shift. 

- Perform Machines Preventive Maintenance and up keep maintenance record

- First line of defence to attend machines un-schedule down or quality issue

- Team player. Communicate to different departments for collaboration for operational efficiency. 

- In depth knowledge with Automation/Control System.

- Able to handle sudden changes and pressure to bring up machine in short notice. 

- Capable to elaborate and provide feedback on major equipment down times. Chronological events and actions taken. 

- Statistical Process Control knowledge is an added advantage. 

- Understanding of Machine Software such as PLC or C++ will be added advantage in technical capability. 

The Junior Packaging Engineer is an entry-level engineering role designed for fresh graduates or early-career engineers eager to build expertise in packaging design, testing, and qualification within a world-class technology company.

You will work closely under the guidance of Senior Packaging Engineers, gaining hands-on experience across packaging design, lab testing, vendor coordination, and cross-functional collaboration. This role is a strong foundation for a long-term engineering career at Western Digital.

Key Responsibilities : 

Design & Documentation

• Assist in packaging design and development activities under senior engineer supervision
• Prepare and maintain packaging specifications, BOMs, and technical drawings
• Support CAD modeling and packaging structure updates

Testing & Qualification

• Execute packaging tests per ISTA/ASTM protocols (drop, vibration, compression, climate)
• Record, compile, and analyze test data; prepare test reports
• Assist in packaging qualification documentation and ECO submissions
• NPI & Sustaining Support
• Support NPI packaging activities including sample preparation and testing
• Assist in sustaining engineering tasks — ECOs, deviation requests, and change implementations
• Coordinate with manufacturing teams on packaging-related issues

Vendor Coordination

• Assist in coordinating with packaging material suppliers for sample procurement
• Support supplier qualification activities under senior engineer guidance

Compliance & Quality

• Ensure work is conducted in compliance with WD quality and safety standards
• Assist in maintaining packaging documentation within WD QMS

Learning & Development

• Actively participate in training programs and technical workshops
• Shadow senior engineers on complex projects to build technical competence
• Take ownership of assigned tasks and deliver on time

Scope of Position

Using strong communication skills and deadline management, Sales Operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. The District Sales Operations role supports all Business Development efforts in the district. 

Reports to District Sales Manager

Key Deliverables

Sales Support

• Support and attend weekly district sales meetings
• Manage and distribute sales leads
• Organize Sales training sessions for your district
• Manage company visitors and arrange meeting schedules with sales team

Reporting

• Deliver reporting on a frequent basis to support sales initiatives and data integrity
• Local expert and advocate of Sales Enablement tools

Bids

• Facilitate bid organization and responses for region’s bid owners (Executive summaries, qualitative responses, formatting, deadline management, accuracy of response, etc.)
• Local expert on bid management and facilitation

Events

• Coordinate and deliver customer-facing district events for the Business Development teams
• Analyze and deliver survey responses

Marketing

• Local expert and advocate of templates and branding guidelines
• Support local marketing needs
• Coordinate and deliver Targeted Marketing Campaign and Regional Newsletter emails alongside Regional Sales Operations

Personal Growth

• Attend training and development sessions to understand the requirements of Sales and Sales Operations
• Work closely with Regional Sales Operations and GEO Sales Operations
• Take on additional assignments, as required, in support of Business Development in the district/region

Scope of Position

Assist Manager and Supervisor with all aspects of the Air Export Department, while ensuring the proper and timely movement of freight, while providing exceptional customer service.

Major Duties and Responsibilities
Operations

• Ensure smooth and timely freight process flow
• Prepare various documents for international transportation
• Coordinate and negotiate rates with our contracted vendors in procuring space and services
• Ensure accurate and timely client and vendors billing
• Ensure accurate and timely data entry into our operating system
• Interact with our customers in arranging their international export shipments, meeting customer service standards
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
• Understand department process flow, constantly looking for areas of improved efficiency
• Ensure all customers standard operating procedures are followed as per the DLSOP
• Work with the team on meeting KPI standards, as per the company's procedures
• Monitor shipment reports to ensure total customer satisfaction
• Overseas communications

Support the supervisor in the following areas:

• Daily review operational reports and work with team on updating event codes
• Audit files and work with the team on meeting operating process standards
• Build and maintaining strong relationships with vendors (airlines, trucking companies, and others) and customers
• Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where needed

Finances

• Proactively work to maintain and monitor accounts payment within 30 days
• Ensure company credit procedures are followed and utilized effectively
• Accurate and timely billing of vendors and resolve accounting issues
• Monitor accounts payable to vendors (airlines, truckers etc.) utilizing BNP report
• Monitor intercompany accounting discrepancies via AJAX report

Sales / Retention

• Assist the manager and supervisor in timely responding to requests for information and with market competitive pricing matching the scope of service required by the customer
• Participate to the transition of new business/ updates to existing business
• Assist in retention calls and complete customer reviews with your regular customers to document in the CRS

People

• Identify with manager / supervisor, develop, and mentor your No. 2
• Support the supervisor where needed
• Allocate workloads within team to ensure smooth operations during peak activity or staff absence
• Be a guide for the team - mentor agents
• Ensure team meets company standards of 52 hours training per year per employee
• Follow-up new hires training as per the company requirement standards
• Periodically communicate department goals and expectations with team to ensure buy-in and accountability

Systems

• Promote productivity tools (e.g. using edoc and edoc treeview, export database, process management)
• Be open to implementing new system changes and enhancements with your team?
• Be involved and suggest system/process improvements
• Set the tone of this environment within your team

Culture

• Proactively promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Material Planning (Buyer) Responsibilities

• Responsible for raw material replenishment. Maintain supply visibility of minimum 3 months.
• Secure delivery confirmation from suppliers for all PO.
• Expedite material deliveries to support production & customer orders.
• Bottleneck & allocation management for materials in critical shortage.
• Ensure integrity of master data & parameters in SAP & add*ONE system to enable automatic MRP planning. Drive Purchasing to maintain Purchasing/Vendor master data that is relevant to MRP run.
• Manage material auto replenishment within warehouses via mini macro & min-max setting.
• Track & monitor supplier delivery performance (SSL3) & define improvement measures.
• Track, monitor & manage material phase-in/out resulting from Engineering changes, product/material EOL, etc. Adjust material planning according to product & material life cycle.
• Manage special procurement activities, eg. Last Time Buy (LTB), purchase below MOQ, risk purchase in the event of vendor change, supplier relocation, mold down for modification.
• Regularly review supplier capacity to identify restriction. Escalate to Purchasing & discuss measures to solve capacity constraints.
• Manage & track safety stock to support business fluctuations.
• Raw materials inventory management & control according to TCT target. Reschedule SA/PO to suppliers based on forecast changes & inventory target.
• Manage excess & obsolete (E&O) stock. Analyze stock coverage, define & take actions for stock optimization.
• Coordinate RTV process for supplier logistics quality issues (wrong part / wrong quantity).
• Liaise with PUQ & PQE on RTV & replacement due to technical issues.

Production Planning Responsibilities

• Rough Production Planning (RPP) for mid to long term up to 24 months.
• Level production loading according to BPS maturity requirement.
• Convert, release & schedule production orders according to levelling pattern.
• Ensure data integrity of production/planned order & RPP to drive correct MRP run.
• Regular alignment of production capacity with manufacturing team.
• Monitor and follow up production output, sub assembly progress & customer order fulfillment.
• Drive production to achieve target output & produce the right mix of SKUs and sub assembly. Define measures to reduce production backlog.

LPV Responsibilities

• Logistics team member (LPV) for NPI - new launches & ALRs.
• Support samples & pilot runs.
• Attend & contribute actively in project meetings, work with cross functional team to achieve timely SOP.
• Attend & contribute actively in product launch meeting (PLT) & update production/delivery status.
• Drive project team to order materials according to lead time. Contribute in the execution of risk orders.
• Together with project buyer (BPV), drive material readiness to achieve ramp up plan.
• Analyze & communicate feasibility & restrictions to achieve ramp up plan.
• Maintain MM & release pronovia timely & accurately to enable automatic MRP planning.  
• Coordinate new material packaging lot size for kanban card preparation before SOP.
• Ad hoc tasks as and when required.

• Learn and apply data intelligence & machine learning concepts
• Build real-world RPA automation flows (Power Automate, Python)
• Support smart factory data analysis and anomaly detection
• Develop problem-solving skills in a semiconductor factory environment
• Collaborate on advanced AI projects for future digital transformation

• To assist engineers to perform engineering related tasks such as buyoff on hardware, test program, equipment setups, etc.
• To perform qual related tasks such as repeatability tests
• To perform reject low yield or RMA verifications and sampling test based on special requests with engineer’s guidance

JOB SUMMARY:

The job involves supporting departmental objectives and daily testing operations, coordinating various processes to enhance specifications and improve quality and cost efficiency. Responsibilities include managing test cell processes, overseeing recipe setups, and improving product quality through early detection and failure analysis. The role also requires ensuring compliance with ISO standards and safety protocols, as well as assisting engineers with operational support and special projects. Continuous improvement in testing processes and quality systems is a key focus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support departmental objectives and daily test operations
• Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications
• Support continuous cost improvement initiatives related to test heads
• Support continuous quality improvement initiatives especially analysis on customer returns.
• Drive continuous test process and quality system improvement (e.g. SMART Test, CAS)
• Coordinate Test Cell Controller processes, including recipe setup to meet product requirements and support engineering runs
• Improve product quality through early detection, prevention, and post‑test failure analysis
• Support continuous improvement of test quality triggering systems and media yield without impacting HDD performance
• Ensure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effective
• Verify, control, monitor, and propagate new processes and new equipment into PN Test
• Coordinate deployment and updates of test machine, robot, and tester software
• Assist engineers with daily operational support and special projects
• Ensure compliance with ISO standards, documentation, safety rules, and cleanroom protocols

JOB SUMMARY:

The job involves supporting departmental objectives and daily testing operations, coordinating various processes to enhance specifications and improve quality and cost efficiency. Responsibilities include managing test cell processes, overseeing recipe setups, and improving product quality through early detection and failure analysis. The role also requires ensuring compliance with ISO standards and safety protocols, as well as assisting engineers with operational support and special projects. Continuous improvement in testing processes and quality systems is a key focus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support departmental objectives and daily test operations
• Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications
• Support continuous cost improvement initiatives related to test heads
• Support continuous quality improvement initiatives, especially analysis of customer returns.
• Drive continuous test process and quality system improvement (e.g. SMART Test, CAS)
• Coordinate Test Cell Controller processes, including recipe setup to meet product requirements and support engineering runs
• Improve product quality through early detection, prevention, and post‑test failure analysis
• Support continuous improvement of test quality, triggering systems, and media yield without impacting HDD performance
• Ensure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effective
• Verify, control, monitor, and propagate new processes and new equipment into PN Test
• Coordinate deployment and updates of test machine, robot, and tester software
• Assist engineers with daily operational support and special projects
• Ensure compliance with ISO standards, documentation, safety rules, and cleanroom protocols

• Equipment Maintenance & Troubleshooting
  • Perform routine preventive maintenance and promptly troubleshoot equipment failures to minimize downtime and ensure stable production.
• Operational Support
  • Support daily manufacturing operations by setting up equipment, responding to alarms, and assisting engineers during process adjustments or trials.
• Compliance & Reporting
  • Follow safety procedures and work instructions, record maintenance activities accurately, and report recurring issues or abnormal conditions for improvement actions.

• To formulate maintenance plan for new equipment and machines based on inputs from station owners and suppliers.
• Perform troubleshooting based on troubleshooting guide from station owners and study on eliminating the problem from repeating.
• Liaise with station owners and machine suppliers on continuous improvement.
• To train, coach and develop technicians to handle test stations effectively in the area of troubleshooting and sustaining.
• To manage and ensure all manufacturing documents related to maintenance are being prepared and uploaded accordingly and promptly before release for manufacturing operations.
• To optimize and improve equipment reliability and design.
• To execute related activities to meet key performance indicators of department goals and drive for continuous improvement with realistic goal setting together with the team.
• To evaluate Test Technicians performance according to department and individual goals
• To summarize breakdown report and feedback to line support team for improvement (MTTR and MTBF).
• To execute any other related duties assigned by immediate superior from time to time.

Job Summary
1. Role
1.1 Q-Support to PPU in Production Part Approval Process (PPAP) and Preventive Quality Planning (PQP) as part of TTM process.
1.2 Main interface of rBU all supplier quality related issues after SOP (e.g. ECR, 8D, concessions, defect cost reimbursement, and etc).
1.3 First escalation level for the Plant for purchased parts quality issues.
1.4 Support achievement of Cost targets for related Product Group along the entire Product Life Cycle.

2. Job Scope
2.1 Purchasing Quality responsibility and accountability for the responsible Product Group within the rBU along the product life cycle.
2.2 PQP (Preventive Quality Planning) for purchased parts; Operative handling of initial samples / ISIR release.
2.3 Complaint management.
2.4 Blocked stock handling & Concession handling.
2.5 Represent Purchasing in Plant Point-CIP activities.
2.6 Measure supplier Quality Performance: Plant / rBU specific KPIs.
2.7 Operative handling of quality cost reimbursement.
2.8 Trigger escalation of supplier (as input of Q-escalation process).
2.9 Support all the relevant quality projects in rBU project team.
2.10 RPP / Tooling (incl. tooling transfer): Tech. Discussion, measurement harmonization, Process audit, Test & qualification-check, Product Certifications.
 

Job Summary
1.1 Physical logistic tasks of receiving, warehouse and shipping.
1.2 Interact with cross functional team within Plant and Bosch.
1.3 Interact with external parties – Logistics Service Providers, Liners etc.
1.4 Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals.

Job Scope
2.1 Responsible for the physical logistic tasks of receiving, warehousing, and shipping to ensure the quality objectives and delivery deadlines are met
2.2 Responsible for the accuracy of inventory with physical counts and reconciliation
2.3 Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
2.4 Ensure compliance with health and safety legislation
2.5 Manage overall LOM performance results with coaching, counseling, and disciplining associates, planning, monitoring, and appraising job results.
2.6 Achieve financial objectives and prepare annual budget, expenditures, analyze variances and corrective actions.
2.7 Lead and participate actively in Bosch Production System (BPS) related activities.
2.8 Support and prepare management reporting as and when necessary.
2.9 Any other duties assigned by the immediate superior from time to time.

• Responsible in SMT paste printing and glue process to develop, optimize processes for new product introduction/ development and sustaining product engineering activities based on proper studies (e.g. Design of Experiment, risk assessment, equipment & process capability).
• Generate and maintain the standardized work documents.
• Ensure that the respective area workstation and system are well maintained in operation condition.
• Define equipment preventive maintenance plan in close collaboration with maintenance team. Provide training on machine maintenance, operation and processes when necessary.
• To assist in major machine breakdown troubleshooting.
• To participate in new product development discussion and contributes ideas and comments for PCB assembly and process technology.
• To participate, setup and review traceability for respective area and improve timely.
• To be the Data Owner of the processes under care and set-up of a proper Data Management for Data Visualization and Analytics.
• Responsible for process & yield improvement, cost reduction and cycle time reduction. Apply statistical method, systematically problem-solving tools (e.g. fault tree analysis, 3x5xwhy, DOE, 6- Sigma, Kepner Tregoe) or management tool (e.g. System CIP) to get desired results.
• To work closely with CoC (Centre of Competence) team to comply, standardize and improve processes via PFMEA and VVts/DMDs.
• Conduct equipment capability studies and evaluate processes. If needed, prepare ROI analysis and arrange supporting purchases.
• To achieve the department goal through continuous process improvement activities.
• Provide support in process and line audits, technical advice request from project team.
• Product engineer for the model assigned
• Any other assigned by immediate supervisor from time to time.

Test Planning & Execution

• Plan, coordinate, and execute testing activities according to approved test plans and procedures.
• Ensure testing is conducted accurately, consistently, and in compliance with defined standards.
• Monitor test progress and ensure timely completion of testing activities.
• Review test results with Product Quality Engineers and approve test reports in accordance with quality requirements.
• Support root cause analysis and follow up on corrective actions until closure.

Test Lab Management & Operations

• Responsible for overall test laboratory operations including capacity planning and workload balancing.
• Ensure optimal utilization of test equipment, materials, and resources.
• Manage inventory control for testing materials and consumables.

Equipment Maintenance & 7S

• Ensure all testing equipment is properly maintained in good working condition.
• Maintain safe and organized lab environment.

Training & Competency Development

• Ensure all test technicians and workers are properly trained before performing any testing activities.

Knowledge and Exposure

• Data analysis and reliability testing
• Failure analysis and problem-solving methodology
• Good in 7S.

Behavioral Competencies

• Drive achievement and excellence.
• Independent, initiative and proactive.
• Able to work with peers and functional team.
• Able to lead and guide a group of technicians.

•  Process Flow: Learn to analyze and optimize the wafer sort, final test, and backend processes in semiconductor production.
• Factory Layout (AutoCAD): Learn to design and improve factory floor layouts using AutoCAD for efficient space utilization and equipment placement.
• Time Study: Learn to conduct time studies for final test and backend operations, using Excel to analyze data and identify efficiency improvements.
• Exposure to Equipment: Gain hands-on learning experience with semiconductor testing, handling, and backend packaging equipment

• Enhance and refine communication skills through extensive and continuous interaction with supplier.
• Develop effective strategies for expediting items through structured scheduling and strong follow-up skills.
• Gain experience in collaborating with team members and cross-departmental colleagues through role-playing exercises
• Possess a comprehensive understanding of the purchasing role within the broader supply chain, including its impact on procurement, inventory management, supplier relationships, and overall operational efficiency
• Develop the ability to systematically maintain records and ensure efficient retrieval through organized and structured methods

The focus of the District Sales Executive (DSE) is on achieving results that are aligned with the overall organization and it's strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, are the keys to achieving the performance objectives of the District Sales Executive role at Expeditors.

The DSE orchestrates involvement of multiple people in our Sales process, so that new customer revenue is consistently secured for our district office and Expeditors network. The job environment is flexible, constantly changing, and provides growth opportunity, recognition and reward for the achievement of business results. This position reports to the District Sales Manager.

Key Deliverables

These are the minimum results expected from a successful District Sales Executive:

• Manage an assigned territory and demonstrate extensive knowledge of potential customers and competitors in this area
• Timely data entry in our Customer Relationship Management tool
• Orchestrate customer / branch relationships and collaborate with regional Product, Service, Geo, and Knowledge Management resources
• Participate in the creation of value-added solutions for customer's logistics needs, including supporting diagrams and cost-benefit calculations
• Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection.
• Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge
• Involvement in local trade groups, as directed by the District Sales Manager
• Take on additional assignments as required, supporting company needs

To work on the following tasks with guidance:
1. To setup functional test system for product lines based on test specification (PAV) provided by PTE team
accordingly to following requirement:

• To track project budget and ensure equipment cost within the planed budget.
• On time delivery of test systems to the production line according to project milestone (include manage of equipment, hardware interface and mechanical jig and fixture purchase)
•  Release the test system according to Test System Release Procedure.
• To train and coach maintenance team to be able to handle test system breakdown more effectively and maintain test system in achieving FPY (NTF related FOR) and OEE target. (eg. Propose Preventive Maintenance plan, analysis tool of breakdown causes, Test System Setup guideline and test fixture and job design concept)
• Apply standardization in functional area to have lean process across projects.
• To participate in project meeting to clarify plant/ production requirement on test system.

3. Responsible on full test implementation according to test procedure according to PAV defined by PTE team
and achieve defined test coverage, make sure alignment and calibration process (such of flashing of
memory, tuner alignment/ calibration.) is in line with test procedure.

4. To support line for trouble shooting in test system.

5. General support on the following:

• To support operation on functional area performance in FPY, TFOR, OEE
• To analyze MIS data and coordinate improvement activities on test time reduction and machine efficiency.
• Early involved in new model concept discussion with PTE/CoC and TEF7, to ensure smooth handling from new project set up team after SOP.

6. Any other TEF7 related duties assigned to.

The Supervisor is responsible for supporting daily NPI operations to ensure NPI targets are met in terms of build plan, product quality, productivity, and cost. This role oversees manufacturing performance indicators, manpower coordination, logistics execution, and continuous improvement initiatives, while ensuring compliance with safety, quality, and system requirements.

The incumbent plays a key role in driving operational excellence, sustaining factory performance, and leading improvement projects to achieve business objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure production execution for NPI meets the build plan, quality standards, and delivery commitments.
• Monitor, analyze, and improve manufacturing performance indicators, inactive lots, productivity, incidental losses, logistics performance, 6S, and cost.
• Coordinate logistics activities to support NPI production yield and ensure execution follows the approved plan.
• Manage and control NPI build schedules to meet allocated timelines and output targets.
• Sustain production housekeeping, 6S practices, and support special operational tasks as required.
• Monitor and manage inactive lot indicators to minimize work-in-progress and delays.
• Coach, supervise, and optimize headcount utilization; balance shift manpower to meet production needs.
• Lead and manage continuous improvement and manufacturing projects from planning through execution and closure.
• Track project progress, prepare reports, and present results to management.
• Ensure compliance with system and customer requirements, including IMS, 8D problem-solving, and RBA standards.
• Ensure all activities comply with company policies, safety regulations, and quality standards.

We’re looking for a motivated and dynamic Sales Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Major Duties and Responsibilities

• Prepare, submit and manage AEO (Authorized Economic Operator) declarations with Royal Malaysian Customs
• Ensure smooth and timely customs process flow for import and export customs declarations
• Ensure accurate and timely data entry into our operational system
• Track and Trace Custom files and reporting
• Ensure accurate and timely client billing
• Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customers instructions and expectations.
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to regulations 

Develop, maintain, and manage Expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. Ensure that customer's cross-functional and geographical operational requirements are proactively identified and serviced. Act?as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowledge, and Expeditors product, geo, and service leadership. Deliver world class business reviews and workshops tailored to your customer that drive further collaboration between Expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence. Drive alignment and co-collaboration efforts in multiple geo's to identify customer's top supply chain priorities and challenges. Work with Expeditors senior executives and product & geo management to create value-add solutions that are timely and relevant to the customer's ecosystem. Increases Expeditors' revenues and profitability through providing enhanced valued-added service.

SCOPE OF POSITION

To create a unique Expeditors customer experience through total ownership of and accountability to:

• Understand global customers' profile, needs and expectations.
• Retain existing business and continuous pursuit of global business development.
• Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide

REPORTING STRUCTURE

Customer Retention and Development Manager

RESPONSIBILITIES

BROAD FUNCTIONS:

• Responsible for smooth operations of the plant utilities system
• Coordinate and provide support to production / manufacturing needs
• Coordinate and execute Facilities cost saving & improvement programs
• Ensure all the subscribe system are maintained
• Lead and liaise with relevant local government agencies & contractors
• Lead and develop direct reports

Regular

• Oversee and lead the team to establish procedure, system monitoring & preventive maintenance to ensure smooth operation
• Identify system weakness and implement improvement/enhancement project to ensure smooth operation
• Lead facilities operation team to support production / manufacturing needs
• Lead facilities operation team in review & analyse the operating data to optimize the Facilities operating system
• Plan, supervise and lead the team in execute cost saving & improvement program
• Control operating expenses to ensure within budget
• Ensure compliance to IMS, ISO9000, ISO14000, Contamination Control, Housekeeping & Safety
• Liaise with contractor, consultant on the facilities related matters
• Lead and develop direct reports through hands-on and proper training.
• Carry out special task as assigned by Senior Manager/ Dept. Head
• Support the activities to the company needs

The role of tribology engineer is to set up or develop component media mechanical interface test to simulate hard disk drive reliability performance. It is crucial to assist media R&D team to develop reliable tribology design

• Conduct advanced tribological testing and analysis using state-of-the-art equipment and methodologies
• Design and implement experimental procedures to evaluate friction, wear, and lubrication in complex mechanical systems
• Analyze test data using statistical software and develop comprehensive technical reports
• Collaborate with cross-functional teams to integrate tribological insights into product development and optimization
• Present findings and recommendations to diverse audiences, including management and global teams  
• Contribute to the development of new testing methods and equipment to enhance tribological analysis capabilities
• Taking charge of tribology testers maintenance, spare parts inventory management and hardware upgrading activities