Act as point of contact from Operations to internal Client Ops and Customer Success Leaders commercial leaders (including the Country MD / external clients where applicable) to lead and drive the operational delivery of our client offering. Leads a team of country functional managers. 

Client Solutioning 

• Advocate" of Operations, to provide solutions that meet the client's needs and which are at the same time cost-effective and technically sustainable.
• Responsible for making decisions on behalf of operations for the country. 
• Has breadth of Operations E2E knowledge regarding the production processes and client knowledge to be able to handle discussions with client Ops in regard to possibilities and limitations of Nielsen solutions 
• Accountable for the agreed service level (quality, allocation of data) to be satisfied / surpassed, and the commitment to the client to be satisfied/ exceeded. 
• Drives Operation Processes with Quality and On time Delivery as per Global KPIs 
• Drives Standardization and Harmonization of processes across the region as per Global SOPs  
• Delivers on Global Productivity targets including RUN and other Global initiatives 

Team Management 

• Plans and controls resource allocation to optimize the “operations service” to clients 
• Manages initiatives to deliver efficiency and productivity to the company 
• Expected to coach and develop the team, monitor individual performances and identify talents or low performers 
• Acts as an escalation point for the country team and constantly reviews and assesses team's KPIs periodically 
• Meets clients to conduct client health check on operations 

The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel and ensuring all departments operate efficiently, profitably, and in line with brand standards. This role supports the General Manager in driving operational excellence, guest satisfaction, financial performance, talent development, and strategic execution.

The Hotel Manager acts as the key operational leader of the property, ensuring a seamless guest experience while maximizing revenue opportunities and maintaining service excellence consistent with Accor and Pullman brand expectations.

1. Operational Leadership

• Oversee daily hotel operations across Rooms Division, Food & Beverage, Culinary, Engineering, Security, and other operating departments.
• Ensure all departments deliver service standards aligned with Pullman brand expectations.
• Drive operational efficiency, service consistency, and interdepartmental collaboration.
• Conduct regular operational meetings, briefings, and daily walkabouts.
• Ensure smooth handling of VIP arrivals, group movements, events, and peak occupancy periods.

2. Guest Experience & Brand Standards

• Champion guest satisfaction and service excellence across all touchpoints.
• Monitor guest feedback, online reputation scores, and quality audits.
• Resolve escalated guest complaints promptly and professionally.
• Maintain brand standards, presentation, cleanliness, ambiance, and service culture throughout the hotel.

3. Financial Performance

• Support preparation and execution of annual budgets, forecasts, and business plans.
• Drive revenue growth through rooms, F&B, meetings, events, and ancillary income streams.
• Control departmental costs, labor productivity, and operating expenses.
• Monitor key performance indicators such as ADR, RevPAR, GOP, payroll ratio, and departmental profitability.

4. People Leadership

• Lead, coach, and develop Heads of Department and management teams.
• Build a high-performance culture focused on accountability and engagement.
• Support talent succession planning, learning initiatives, and internal promotions.
• Ensure compliance with labor laws, company policies, and employee relations practices.

5. Sales, Marketing & Commercial Support

• Collaborate with Sales & Marketing teams to maximize occupancy, events, and market share.
• Support key client relationships, government, corporate, and travel trade partnerships.
• Participate in revenue strategy meetings and promotional initiatives.

6. Safety, Compliance & Risk Management

• Ensure full compliance with health, safety, hygiene, fire life safety, and statutory requirements.
• Oversee crisis management readiness, emergency procedures, and security standards.
• Ensure hotel licenses, audits, and certifications remain current.

7. Community & Ownership Relations

• Represent the hotel professionally with guests, business partners, authorities, and the local community.
• Support ownership objectives and management company performance expectations.

The Executive Housekeeper is responsible for leading and managing all housekeeping operations to ensure the highest standards of cleanliness, hygiene, guest comfort, and presentation throughout the hotel. This role ensures guest rooms, public areas, laundry, linen, back-of-house areas, and related facilities are maintained in line with Pullman brand standards, safety regulations, and operational efficiency targets.

The Executive Housekeeper drives service excellence, productivity, cost control, sustainability initiatives, and team development while delivering memorable guest experiences.

Key Responsibilities

1. Operational Leadership

• Oversee day-to-day housekeeping operations for guestrooms, suites, public areas, offices, and heart-of-house areas.
• Ensure all rooms are cleaned, inspected, and released on time according to occupancy requirements.
• Maintain hotel cleanliness standards aligned with Accor / Pullman brand expectations.
• Conduct regular inspections of rooms, corridors, public areas, and facilities.
• Coordinate with Front Office, Engineering, Security, and Food & Beverage departments for smooth operations.

2. Guest Experience & Quality Assurance

• Ensure guest rooms are well presented, functional, and welcoming at all times.
• Respond promptly to guest requests, complaints, and special requirements.
• Monitor guest feedback, online reviews, and cleanliness scores; implement action plans for improvement.

3. Team Management

• Lead, coach, and motivate the housekeeping team to achieve departmental goals.
• Prepare manpower planning, rosters, duty schedules, and task allocation.
• Conduct performance appraisals, coaching, and disciplinary actions when necessary.
• Identify training needs and develop team capabilities.
• Promote employee engagement and a positive work culture.

4. Financial & Cost Control

• Prepare and manage departmental budget.
• Control payroll costs, overtime, cleaning supplies, linen usage, and operating expenses.
• Monitor productivity ratios such as minutes per room cleaned and staffing efficiency.
• Ensure proper stock control of chemicals, guest supplies, linen, and uniforms.

5. Laundry & Linen Management

• Oversee laundry operations (internal or outsourced).
• Maintain linen quality, par levels, replacement programs, and loss prevention controls.
• Ensure uniforms are clean, available, and well maintained.

6. Health, Safety & Compliance

• Ensure compliance with hygiene, sanitation, workplace safety, and fire safety regulations.
• Maintain proper chemical handling procedures and MSDS compliance.
• Ensure pest control and preventive cleanliness programs are in place.
• Lead deep cleaning and preventive maintenance schedules.

7. Sustainability & Brand Initiatives

• Drive environmental initiatives such as linen reuse programs, waste reduction, and responsible chemical usage.
• Support ESG / sustainability goals of the hotel.

Rentokil Initial is an international business services company employing over 68,500 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting.

We are experts in the fields we operate in, investing in training, science, innovation and technology.

Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.

We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Find out more on careers.rentokil-initial.com

We are looking for a motivated, dynamic Storekeeper to join our team. We will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Fully responsible for the control of tools, equipments and materials in the store
• To coordinate and control receiving and issuing of inventory on daily basis
• To ensure inspection for each delivery of equipments and materials before acceptance
• To update and maintain store records, stock movement record and inventory record
• To conduct monthly physical inventory check and submit report to Branch Manager
• To update and submit weekly report on inventory of consumable materials to the Management
• To ensure the availability of consumable material in the store at all times
• To ensure proper housekeeping and maintain proper arrangement of equipment of the store
• To comply with SHE rules and regulations to ensure safety and security of storage area and walkways
• Responsible for any other related duties assigned by the Management

• Minimum SPM with proven track record in store management
• Required language(s): Bahasa Malaysia and English
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to work independently
• Computer skill is essential

A.     Principal Duties and Tasks

• Achieve the annual budgeted sales turnover and profitability for the region.
• Drive sales growth through hardware shops, trading houses, and distribution partners in Sarawak.
• Expand product penetration by identifying new distributors and strengthening relationships with existing ones.
• The implementation of regional sales and marketing objectives for the customer groups, jointly with the EM teams and Head of Distribution. 
• Execute sales activities aligned with regional targets and company objectives.
• Effectively respond to regional market conditions & customer requirements.
• Work effectively together with other team members to ensure maintenance and development of customer relationships which cross geographical boundaries.
• Record daily activities in a timely fashion within the company Salesforce database.

1. Planning

• Support the Retail Manager in preparing sales forecasts and monthly reports.
• Track sales performance against budget and highlight gaps with actionable recommendations.
• Ensure accurate and timely reporting of distributor sales activities.
   

1. Marketing and Sales

• Assist in implementing marketing campaigns and product launches through distributors.
• Coordinate promotional activities, trade shows and customer engagement events in Sarawak
• Provide feedback to marketing teams on campaign effectiveness and customer response.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

Most of your time will be spent driving impact through:

Main Responsibilities (Tasks) :

• System Data Entry:
• Perform data entry for misroute cases into the system
• Collect and sort scattered details from individual team emails to complete entries.
• Ensure accurate logging of misroute case details.
• Basic Follow-ups: Conduct basic follow-ups as directed to gather necessary information
• Document Logging: Log relevant documents related to each case.

Note : This intern role provides fundamental support focused on data management and does not involve handling complex investigations or critical reports. 

Qualifications :

Age: 18 years or older 

Availability: Minimum 3 months; 6-12 months preferred

Education: Minimum SPM or equivalent.

Language: Good written and spoken English.

Technical Skills: Basic computer skills (Excel, Word, email).

Personal Attributes:

• Strong sense of responsibility and discipline.
• Willingness to learn and follow structured procedures.
• Ability to manage multiple basic tasks and timelines.
• Attention to detail.
• Self-motivated with a strong work ethic.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

We are seeking a talent new college Engineering graduate to join our SWK substrate plant polishing department. The ideal candidate will play a crucial role in optimizing our manufacturing processes, ensuring product quality, and driving continuous improvement initiative

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Process Optimization: Improve manufacturing processes to enhance efficiency, reduce costs, and maintain quality standards.
• Quality Control: Develop and implement methods to ensure products meet specifications and standards consistently. Collaborate with other departments.
• Troubleshooting: Identify and resolve issues in manufacturing processes to minimize downtime and maintain smooth operations.
• Risk Assessment: Evaluate potential risks in manufacturing processes and implement measures to mitigate them, ensuring safety and compliance.
• Continuous Improvement: Regularly review processes and performance metrics to identify opportunities for optimization and implement changes accordingly. Incorporate new technologies, materials, and methods to into existing workflows, enhance manufacturing processes and stay ahead of industry advancements.
• Equipment Optimization: Collaborate with Maintenance and Equipment teams to optimize equipment performance, troubleshoot issues, and implement preventive maintenance programs. Recommend equipment upgrades or modifications to improve efficiency and reliability.
• Documentation: Maintain accurate records of processes, procedures, and changes to facilitate analysis, audits, and continuous improvement.
• Collaboration: Work with cross-functional teams including production, equipment engineering, development, quality, and management to address challenges and implement improvements.
• Training: Provide training and guidance to production staff on new processes, equipment, and procedures to ensure effective implementation and adherence to standards.

Job Description – R&D Technician

We are seeking a hands-on and detail-oriented R&D Technician to support process development and material testing activities. This role offers the opportunity to work with advanced equipment while contributing directly to new technology development, product improvement, and process innovation initiatives.

Essential Duties and Responsibilities

• Prepare samples, perform experiments, and conduct material testing in accordance with established standards and procedures

• Support product development, quality, and equipment teams with technical tasks and experimental setups

• Accurately record test results, observations, and process data, and prepare technical reports as required

• Assist engineers during trials, equipment commissioning, and continuous improvement activities

• Maintain a safe, clean, and well-organized laboratory environment in compliance with company safety policies

• Manage inventory and ensure availability of R&D materials required for daily operations

• Collaborate effectively with team members and communicate clearly to ensure smooth workflow and project execution

• Set up and drive operations of Green Energy Programmes between Solarvest and Centexs (Up to 4 programs such as Smart Solar PV, Green Mobility and Storage, Green Hydrogen, Hyperscale Green Data Centre and Smart Solar PV Installation)
• Coordinate licensing approvals with relevant authorities for Centexs
• Conduct refresher courses to the Centexs Trainers and participate in Students Engagement Initiatives in Kuching and Mukah
• Update program syllabus every 6 months including new syllabus content
• Drive the Trainer-the-Trainers for Hyperscale Green Data Centre with Strategic Partners
• Coordinate job placement for all trainees and support employability initiative by outreach/marketing events together with Centexs Employment Team
• Conduct the Operation and Maintenance activities of the Testbeds in Kuching and Mukah
• Coordinate Centexs rooftop monthly and project billings and payment collection
• Collaboration with Centexs R&I team to drive and support commercialisation of testbeds
• Invitation and involvement of industry experts to the Programs teaching
• Support Centexs on co-marketing and technology launching events, become the first contact point for any VIP visits to testbeds
• And any other assignment / task as deemed fit

• Candidate must possess at least a Bachelor’s Degree in Engineering
• Electrical degree will be plus advantage
• Ability to multi-task and work in a startup environment
• Required language(s): Bahasa Malaysia, English
• Fast learner, ability to understand technical/engineering requirements
• Proficient in Microsoft Office
• Passionate to learn, able to work systematically, demonstrate accountability
• Willing to travel

Supports the Site Security Leader in managing comprehensive security operations at Western Digital facilities. This role serves as the primary liaison with outsourced security service providers, managing vendor performance, compliance, and daily operations. Key responsibilities include conducting security risk assessments, developing security procedures and SOPs, managing vendor contracts and budgets, monitoring security systems functionality, delivering training programs, and coordinating security projects and VIP visits. The position ensures operational excellence through KPI analysis, headcount management, procurement processes, and compliance with global security standards (CTPAT, RBA, AEO, IMS). The role provides technical support for physical security systems and may involve regional coordination with APAC security teams, including site visits when required.

Roles / Responsibilities 

• Assist Site Security Leader in managing overall security operation issues.
• Provide physical and system operations technical supports to Site Security Leader.
• Perform Security Risk and Vulnerability Assessment on a periodic basis.
• Communicate and liaise with Outsource Security Service Provider of day-to-day tasks and any instructions from management.
• Assist in creating site security procedures and S.O.P (Work Instructions).
• Ensure outsource service provider is properly briefed of any changes in security procedures.
• Follow-up with Security Service Provider on the KPI reports which they need to submit and update as per security requirement. Analyze their service performance.
• Update Outsource Security Vendor KPI to the Site Security leader. 
• Follow-up on security headcount supply with the outsource service provider to meet daily headcount operations requirements.
• Verify and validate outsource service provider’s actual daily headcount supplied against the headcount’s requirement.
• Estimate and Raise PR for forecasted following month billing amount. (Raise Blanket PO Request).
• Buy off the report for outsource security service provider claim upon finalized claim amount and received invoice.
• Follow up with Finance dept. for payment release if overdue.
• Conduct New Hire Orientation training for Employees, Vendors and Contractors.
• Attend meeting with Western Digital staff on any rising issues and provide the necessary support.
• Follow up closely with the vendors/contractors on any security projects to ensure it follows schedule and completes successfully on time.
• Coordinate any VIP visit or any special visit.
• Conduct final level interview for new hire from outsource security service provider.
• Conduct investigation as when required to assist security operations team.
• Conduct training to in-house guards and outsource Security Service Provider by using current SOPs.
• Participate in CTPAT, RBA, AEO, IMS and other pertinent audits.
• Monitor and ensure security systems are fully operational (i.e CAS, Door alarms, CCTVs, boom gates, turnstiles, etc.)
• Report and provide technical support to fix any site security equipment issues immediately.
• Provide technical support and coordinate with any Western Digital security personnel in APAC region if required. This may include visits to the affected sites.

PRISM+ is hiring Part-Time Promoter to promote PRISM+ products and deliver a memorable retail experience to customers for upcoming HOME Love Home & Living Expo at Borneo Convention Centre Kuching (BCCK) from 25 - 29 June 2025.

Event Dates: Wednesday - Sunday, 2nd - 5th April 2025

Event Time: 10:00am - 9:00pm

Salary: RM100/day + Commission

Responsibilities

• Achieve and exceed sales target of the store.
• Provide excellent customer service.
• Build rapport and customer loyalty.
• Proactively follow-up on customer queries and needs.
• Responds positively to customer complaints.
• Uses product promotions to drive sales.
• Actively collects competitor information and communicates this upwards for appropriate decision making.
• Take part in the training to obtain in-depth product knowledge and communicate to customers effectively.
• Ensure that visual merchandising standards are adhered to all times.
• Report sales efficiently and maintain a high standard of accuracy.

• Proficient in English
• Willingness to learn
• Able to commit all 4 days of the event