Get to know the team

The Risk Operations team is the first defense of Grab's financial ecosystem. We are a team of dedicated professionals passionate about safeguarding the integrity of our platform.

Get to know the role

As the Risk Operations Manager, you will report to the Regional Risk Manage and lead the "engine room"—a team of analysts and agents who implement risk mitigation strategies of Chargeback and AML operations for Singapore and Malaysia. Your mission is to bridge the gap between regional strategy and daily execution.

As a people leader, you bring fraud expertise to excel in tech-driven environments, and communicate with clarity.

You will base onsite in our Petaling Jaya office,.

The Critical Tasks you will perform

• Lead a team of Analysts. You are responsible for their performance, career development, and daily output, ensuring a culture of "heart, hunger, honour, and humility."
• Oversee the daily handling of Chargebacks, and AML investigations. You ensure the "work on the floor" is accurate, timely, and compliant with local regulations.
• Manage our BPO partners to ensure external agents meet Grab's goal for quality and efficiency.
• Drive team-level initiatives to adopt Generative AI and automation tools. You will work with product teams to ensure the tools your agents use are optimized for speed and accuracy.
• Act as the primary contact for other teams (Compliance, Country teams) to ensure operational alignment. You ensure your team achieves zero recurring audit findings by "getting it right the first time."
• Lead the delivery of team-specific OKRs. You will translate departmental goals into actionable targets for your agents and monitor their progress through data-driven reporting.
• Identify skill gaps within your team and facilitate training on fraud trends, chargeback rules, and compliance to ensure the team is always one step ahead of bad actors.

Why You Should Apply
- R&D based in Penang, building global solutions for enterprise customers.
- Hybrid work arrangement with flexible start and finish times.
- Opportunity to work with a modern tech stack and agile software team practices (Scrum).

Projects
- Infrastructure investment and re-modernising supply chain solutions.
- Exposure to cloud architecture, design patterns, and micro-services.
- Automated warehouse management, handheld scanning device integration, and route planning.

Responsibilities
- Design and implement responsive websites from front to back.
- Work closely with Team Leader, Tech Lead, and UX designers to drive the evolution and expansion of systems in terms of software design, coding, quality control, performance, and scalability.
- Provide support to business users for using the systems, including bug fixing and minor enhancements.
- Prepare documentation on technical design, release notes, and user guides in compliance with ISO standards.

Must Have
- Java 8 and above.

Nice to Have
- Database design and SQL (MySQL, MariaDB, MSSQL, etc.).
- Secure coding practices (OWASP, PCI, etc.).
- OOP concepts and experience with Spring Boot.

Location
- Penang > Second Bridge / Airport area.
- Working from office 4 days a week.

About the Company & Team
- Part of a listed global logistics and warehousing company with over 40,000 employees.
- The company aims to become the "Amazon fulfilment centre" for Southeast Asia.
- Operations span 59 countries, with headquarters in Kuala Lumpur and ongoing expansion into Europe.
- Team contributions include automated warehouse management systems, handheld scanning device integration, and route planning solutions.

Levels
- Mid level / Senior (3-5 years of experience).

We’re looking for a motivated, detail-oriented Risk & Compliance Analyst to join our global Risk & Compliance team. Based in PJ, Malaysia, you’ll play a key role in supporting our operations worldwide by helping to identify, assess, and manage risks, ensure compliance with laws, regulations, and internal policies, and contribute to enterprise-wide risk management initiatives.

Enterprise Risk & Compliance

• Support the maintenance and ongoing enhancement of the company’s enterprise risk and compliance frameworks
• Facilitate and coordinate risk assessments across all business functions, working closely with stakeholders to identify, assess, document and monitor key risks. This includes supporting business owners in understanding risk exposures, ensuring consistent application of the enterprise risk framework, and contributing to the ongoing maintenance and enhancement of organisational risk registers.
• Guide and support risk owners in the development and implementation of policies, procedures and internal controls to effectively mitigate identified risks.
• Support internal and external audit and assurance activities
• Coordinate with local and global teams to ensure compliance with applicable regulations across all operating jurisdictions.
• Prepare clear and insightful risk and compliance reports for management and key stakeholders.
• Monitor and communicate regulatory and legal developments impacting the global data centre industry.
• Contribute to training and awareness initiatives to promote a strong, risk-aware culture across the organisation.

Third-Party Risk Management (TPRM)

• Support the development and rollout of a robust Third-Party Risk Management (TPRM) framework, aligned with global best practices.
• Conduct risk assessments for suppliers, contractors, and service providers, including operational, financial, cybersecurity, and compliance risks.
• Assist in building and maintaining a comprehensive third-party risk register, capturing risk ratings, contractual obligations, and compliance requirements.
• Work closely with procurement, legal, and operational teams to ensure risk-based due diligence is completed before onboarding new suppliers and during periodic reviews.
• Help establish monitoring and reporting processes to track third-party performance and compliance with contractual and regulatory requirements.
• Support the drafting of policies and procedures to mitigate third-party risks, including areas such as data protection, modern slavery, business continuity, and ethical sourcing.
• Participate in third-party audits, inspections, and remediation activities.
• Provide training and guidance to internal teams on third-party risk awareness, assessment processes, and escalation protocols.
• Contribute to building a risk-aware ecosystem across suppliers and partners, ensuring critical third-party risks are identified and managed before impacting operations.

About you:

• Excellent analytical, organisational, and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to engage effectively with diverse global teams.
• High level of integrity and ability to handle confidential information with discretion.
• Proactive, adaptable, and comfortable navigating evolving regulatory environments.
• Strong cross-cultural awareness and experience working with international stakeholders.

To lead and manage construction works during operational phase, including system upgrade, modification, and performance improvement activities. The role ensures all design and execution works are delivered safely, accurately, and in compliance with technical, quality, and regulatory standards.

Construction Planning and Execution:

• Manage construction works as per developed project execution plan, schedules, milestones, drawings, technical specifications.
• Address site technical queries, resolve issues, and provide necessary approvals to maintain progress
• Develop and lead catch-up plans for construction, and commissioning activities in order to be aligned with project objectives and timelines.
• Carry out inspections to ensure work quality, compliance, and safety
• Provide daily updates and reports on construction performance to stakeholders

Engineering Coordination:

• Review of Approved for Construction (AFC) drawings to ensure practicality and compliance with project specifications, codes, and standards.
• Resolve construction technical issues, provide guidance, and interface with design teams and consultants

Vendor/Subcontractor Management:

• Review vendor/subcontractor proposals, method statements and technical documentation for compliance with project requirements.
• Ensure timely delivery of equipment and materials as per project timelines.
• Collaborate with internal teams to ensure construction material specification compliance with project requirements.

Budget and Cost Control:

• Assist in preparing and monitoring the project budget and controlling costs
• Identify potential cost overruns, changes, or additional works, and ensure timely approval through change management processes
• Provide regular updates and reports on cost performance to stakeholders

Stakeholder Communication:

• Act as the primary construction liaison between the client, TNB/Government authorities, project teams, vendors, and subcontractors
• Attend project construction, meetings, present updates, and resolve construction issues.
• Ensure timely communication and reporting to all relevant parties on construction status and key issues

Risk Management:

• Identify and assess project risks during all phases and develop mitigation plans
• Monitor risks throughout the project and ensure prompt action to minimize impacts

Quality Assurance and Safety:

• Ensure all engineering and construction activities comply with QA/QC procedures and safety standards
• Address non-conformities and ensure corrective actions are implemented effectively
• Promote a culture of safety and quality throughout the construction period.

Commissioning and Handover:

• Prepare, review all the testing procedure and program as per specifications
• Oversee the commissioning phase, ensuring all systems are tested and operational as per specifications
• Review final documentation from vendor/subcontractors to facilitate project handover
• Support client training and operational readiness as required

• Minimum of 3 years of electrical/civil engineering or construction work background, with construction management related to High Voltage (HV) power system being added advantage.
• Bachelor’s degree in electrical or civil engineering or equivalent from a recognized institution
• Possess valid CIDB Green Card.
• Able to be located at outstation (i.e. construction site) during project execution.
• Knowledge of solar PV system installation, maintenance, performance monitoring, and electrical protection systems
• Familiarity with ISO 9001, ISO 14001, and ISO 45001 requirements is desirable
• Familiarity with construction requirements (e.g. JKR specifications, JPS specifications), and practical knowledge on “best practices” for construction activities.
• Strong understanding of low voltage (LV), Medium Voltage (MV) and High Voltage (HV) system integration and commissioning
• Competence in Microsoft Office (e.g. Project, Power Point, Excel, Words & etc.) and construction management software (e.g. Procore).
• Strong understanding of electrical drawings such as Single-Line-Diagram, PV Layout, etc.
• Strong understanding of civil drawings such as Foundation drawings, pile & rebar schedule, etc.
• Ability to perform technical due diligence, design validation, and retrofit feasibility studies
• Experienced in managing contractors, and site supervision
• Strong capability in planning and coordination with good resource management skills
• Timely proactive reporting to stakeholders.
• Strong analytical and problem-solving mindset with attention to detail
• Demonstrates leadership, accountability, and initiative in resolving technical issues
• Effective communicator with strong coordination and interpersonal skills
• Adaptable to field and office environments; able to manage multiple projects concurrently
• Upholds safety, integrity, and professionalism in all aspects of work

JOB DESCRIPTION  

The Power Platform Developer is responsible for securing the development, integration and implementation of scalable solutions across the digital landscape through power platform tools. The role focuses on transforming and optimising business processes into digital workflows and establishing automation across the Microsoft & Dynamics 365 suite of solutions.

Responsible to

• Build and manage technical workflows using Power Automate to integrate different systems.
• Integrate Power Platform tools to our existing business apps and external services using connectors, custom APIs, and gateways.
• Design, build, and roll out tailored Canvas Power Apps and Copilot Agents to meet various business needs.
• Work closely with the Ikano retail business to capture processes and turn them into low-code/no-code solutions.
• Maintain documentation for developed solutions, ensuring traceability and version control.
• Debug & resolve issues that pop up with Power Platform apps, connectors, and flows.
• Partner with digital stakeholders to set up solid rules for governance, security, and deploying solutions across Power Platform environments.
• Ensure development is secured by following Ikano's established solution development life cycle and methods.

Contribute by

• Staying up-to-date with the latest Power Platform features, updates, and releases, and recommend adoption where beneficial.
• Securing thorough understanding of Ikano’s digital and technology landscape.
• Actively support the digital transformation journey.

• Drive sales growth for Solar O&M contracts and solar PV performance improvement projects
• Identify potential projects involving plant upgrades, system optimization, equipment replacement and performance recovery initiatives.
• Perform site assessments on operating solar PV plants to evaluate technical conditions and commercial viability of improvement works.
• Work closely with engineering and operations teams to develop customized commercial and technical proposals for clients.
• Strengthen relationships with existing customers by identifying add-on services and new scopes of work related to O&M and system enhancement.
• Establish and grow relationships with existing, new external customers and asset owners.
• Take charge of preparing and coordinating tender submissions for O&M and solar PV enhancement projects
• Work with internal technical teams to develop accurate cost estimates and Bills of Quantities (BOQ).

• Bachelor’s degree in Engineering (Electrical, Mechanical, Industrial) or Business, or a related discipline.
• Fresh graduates are encouraged to apply
• Excellent verbal and written communication skills for clear internal updates and professional client interactions.
• Demonstrated responsiveness and professionalism when engaging with clients, partners, and internal teams.
• Self-driven, proactive, and able to thrive in a fast-paced, target-oriented environment.
• Comfortable to work on weekends and public holidays if required.
• Possess valid car driving license and able to travel.

Get to know our Team

The Team you will be working in owns the first handshake between our passengers and their journey to book a ride. We build the core transport booking experience - working on high throughput, real-time distributed systems that use machine learning to solve hundreds of millions of requests per day.

Get to know the Role

As a Senior Fullstack Engineer, you'll work on critical backend services that are used by Grab users to book a ride while also crafting intuitive web experiences for both passengers and internal stakeholders.

You will report to the Software Engineering Manager II. This is an onsite role and our office is based in Petaling Jaya, Malaysia.

The Critical Tasks You Will Perform

• Feature Delivery & Technical Execution
  • Lead Feature Development: You will proactively take ownership of the end-to-end implementation of new, high-impact features. This includes designing the schema, building the backend services, and crafting the frontend experience.
  • Write Production-Ready Code: You will write clean, reusable, and testable code.

• Technical Leadership & Architecture
  • Drive the RFC Process: Proactively identify architectural bottlenecks and lead the Request for Comments (RFC) process to steer the team toward long-term scalability.
  • Raise the Bar: Lead code and design reviews with a quality-first mindset. You will proactively mentor junior engineers, not by fixing their code, but by teaching them how to think like architects.
  • On-Call Excellence: Act as a guardian of our microservices. During on-call rotations, you will advocate for and implement permanent fixes to "silence the noise".

• Product & Cross-functional Collaboration
  • Challenge & Contribute: Work with Product, Design, and Analytics to scrutinize requirements to ensure maximum product impact. You will proactively suggest technical trade-offs that could deliver 80% of the value with 20% of the complexity.
  • Bridge the Silos: Collaborate with Android, iOS, and ML teams to ensure our APIs are optimized.

• Drive sales growth for Solar O&M contracts and solar PV performance improvement projects
• Identify potential projects involving plant upgrades, system optimization, equipment replacement and performance recovery initiatives.
• Perform site assessments on operating solar PV plants to evaluate technical conditions and commercial viability of improvement works.
• Work closely with engineering and operations teams to develop customized commercial and technical proposals for clients.
• Strengthen relationships with existing customers by identifying add-on services and new scopes of work related to O&M and system enhancement.
• Establish and grow relationships with existing, new external customers and asset owners.
• Take charge of preparing and coordinating tender submissions for O&M and solar PV enhancement projects
• Work with internal technical teams to develop accurate cost estimates and Bills of Quantities (BOQ).

• Bachelor’s degree in Engineering (Electrical, Mechanical, Industrial) or Business, or a related discipline.
• Fresh graduates are encouraged to apply
• Excellent verbal and written communication skills for clear internal updates and professional client interactions.
• Demonstrated responsiveness and professionalism when engaging with clients, partners, and internal teams.
• Self-driven, proactive, and able to thrive in a fast-paced, target-oriented environment.
• Comfortable to work on weekends and public holidays if required.
• Possess valid car driving license and able to travel.

We are seeking a proactive and detail-oriented Intern to support our Original Equipment (OE) division. This internship offers a unique opportunity to gain hands-on experience in customer relationship management, sales support, and operational coordination, playing a vital role in ensuring customer satisfaction and efficient sales processes.

Key Responsibilities:

• Assist in managing OE product inquiries and help document customer requirements to inform sales and product strategies.
• Support the follow-up on delivery status and order progress for OE parts, directly contributing to customer satisfaction and retention.
• Help process OE customer orders, including handling Purchase Orders and coordinating with our internal teams (e.g., SO Manila).
• Assist in the accurate handling of Part Numbers for Original Equipment Service (OES), critical for sales accuracy and inventory management.
• Gain exposure to customer pricing structures and Inter-Company Pricing Transfer (IPT) agreements.

Projects & Learning Exposure:

As a Marketing & Sales Intern, you will gain practical experience by:

• Supporting coordination with the OE Team on project-related tasks.
• Assisting our planning department in coordinating stock arrangements for OE.
• Contributing to the marketing team's initiatives as needed.
• Preparing reports (upon request only) to provide valuable operational and sales insights for decision-making.

We are looking for an Web & Digital Account Manager to lead website and digital marketing projects for key client accounts. This role focuses on managing web design, web development, and campaign-related digital work from planning through to launch and optimisation.

You will act as the bridge between clients and internal teams, ensuring projects are delivered smoothly, on time, and aligned with both brand and performance goals.

RESPONSIBILITIES

CLIENT MANAGEMENT

• Serve as the primary point of contact for assigned client accounts.
• Lead project kick-off meetings and clarify goals, timelines, and deliverables.
• Translate client requirements into clear briefs for design and development teams.
• Provide regular updates and manage expectations throughout the project lifecycle.
• Build strong, long-term client relationships based on trust and delivery excellence.

PROJECT DELIVERY

• Manage end-to-end website projects, including redesigns, new builds, and landing page development.
• Oversee timelines, budgets, and resource coordination.
• Ensure work is delivered in accordance with the agreed scope and quality standards.
• Support content, UX, and SEO alignment during the build process.
• Coordinate testing, QA, and launch processes to ensure smooth deployment.

DIGITAL & PERFORMANCE ALIGNMENT

• Ensure websites and landing pages are built with performance in mind (SEO structure, mobile responsiveness, page speed).
• Support the implementation of analytics and basic conversion tracking.
• Review performance data post-launch and recommend improvements.
• Identify opportunities to upsell additional services, such as CRO, SEO, or ongoing optimisation.

INTERNAL COLLABORATION

• Work closely with designers, developers, strategists, and content teams.
• Prioritise tasks and manage competing deadlines.
• Flag potential risks early and help problem-solve solutions.
• Maintain clear documentation, including project timelines and scope updates.

REQUIREMENTS

• Previous experience in account management, digital project management, or digital marketing.
• Experience managing website or digital build projects (e.g., WordPress, Shopify, Webflow, or similar platforms).
• Strong understanding of how websites support marketing performance.
• Basic knowledge of SEO principles, website structure, and analytics.
• Strong organisational skills and ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Comfortable working with remote or cross-functional teams.
• Ability to take ownership and work independently.

We are seeking an experienced HR IT Consultant to oversee and enhance our SAP HCM Global Integration. 

Key Responsibilities:

• Oversee the HR IT regional platforms and foundations, including but not limited to SuccessFactors, SAP HCM, SAP BTP, SAP CI.
• Support HR IT Global integration topics, Implementation of HR IT Master Data Management solutions, utilizing both cloud and on-premise technologies. Utilizes knowledge in SAP Human Capital Management (HCM) applications to support business needs.
• Knowledge Management: Serve as the knowledge source for HR IT technologies, architecture, and data flow. Performs and acts as a Technology Expert in HR end-to-end Business processes and configuration. Define for global guidelines for HCM Developments and Operations
• Technical Authority: Act as the technical authority within the area of responsibility. Drive innovations and improve existing technologies. Creates innovative business solutions using ABAP and other technologies such as object oriented programming, reports, FI interfaces, Designs and develops reliable, sustainable, best practice HCM solutions aligned with customer requirements and expectations.
• Consultation and Guidance: Provides expert level end to end business process consulting to internal customers, serving as the IT partner and provider at a Regional level for HR departments, Center of Excellence, and HR Services. Liaison with HR Operation and IT community to understand needs, develop IT-concepts and blueprints, implement systems solutions and evaluate success. 
• Optimization and Innovation: Actively contribute to the development and implementation of new strategies and technologies. Ensure optimization of HR-IT technical landscape, platforms and data flows, focusing on strategy, portfolio, architecture and roadmap.

At Continental Tires we want to make analytical excellence an integral part of all processes that have impact on leveraging business value. In cooperation with our domain experts from the Business units we identify business problems which can be supported and solved by using methods from Advanced Analytics and Artificial Intelligence. Only with data insights we will be able to adapt to changes and mitigate risks in a constantly changing economy.

As Data Scientist you will work in a global team of experts delivering Data Science products and know-how to diverse areas all over the tire business. Our Data Science Hub in Portugal will be integral part of this team.

Responsibilities

• Be integral part of projects in an area of specialization like Sales, Marketing or Supply Chain Management.
• Work on our Sales and Marketing data to create forecasts, customer insights and connect the dots that others don’t see.
• Work with domain experts to understand their problems and solve them with data.
• Be a partner in connecting the necessary experts from business and IT to solve problems.
• Get involved into different tasks at once and involve yourself with our team to get the support you need.
• Support in shaping the processes and organization to leverage the business value Data Science can bring to our enterprise.

We are seeking an experienced HR IT Consultant to oversee and enhance our SAP HCM Global Integration. 

Key Responsibilities:

• Oversee the HR IT regional platforms and foundations, including but not limited to SuccessFactors, SAP HCM, SAP BTP, SAP CI.
• Support HR IT Global integration topics, Implementation of HR IT Master Data Management solutions, utilizing both cloud and on-premise technologies. Utilizes knowledge in SAP Human Capital Management (HCM) applications to support business needs.
• Knowledge Management: Serve as the knowledge source for HR IT technologies, architecture, and data flow. Performs and acts as a Technology Expert in HR end-to-end Business processes and configuration. Define for global guidelines for HCM Developments and Operations
• Technical Authority: Act as the technical authority within the area of responsibility. Drive innovations and improve existing technologies. Creates innovative business solutions using ABAP and other technologies such as object oriented programming, reports, FI interfaces, Designs and develops reliable, sustainable, best practice HCM solutions aligned with customer requirements and expectations.
• Consultation and Guidance: Provides expert level end to end business process consulting to internal customers, serving as the IT partner and provider at a Regional level for HR departments, Center of Excellence, and HR Services. Liaison with HR Operation and IT community to understand needs, develop IT-concepts and blueprints, implement systems solutions and evaluate success. 
• Optimization and Innovation: Actively contribute to the development and implementation of new strategies and technologies. Ensure optimization of HR-IT technical landscape, platforms and data flows, focusing on strategy, portfolio, architecture and roadmap.