We are seeking a senior qualitative research and consulting leader to help drive the next phase of our qualitative consulting practice across APAC. This is a high‑visibility regional role that partners closely with regional qualitative leaders and in‑market teams to deliver strategic, multi‑market qualitative engagements and elevate how insight is generated, synthesised, and activated. The focus goes beyond research execution into storytelling, sense‑making, workshopping, co‑creation, and solutioning, ensuring insights translate into action.

Responsibilities

1. Qualitative Consulting & Practice Development

• Partner with regional qualitative leaders to advance the APAC qualitative consulting practice
• Shape and embed best practices in consulting‑grade qualitative design, synthesis, and storytelling
• Serve as a senior thought partner and advisor on complex or high‑stakes client engagements
• Help define and execute the regional qualitative consulting strategy, including new offers and ways of working

2. Multi‑Market Consulting

• Partner with in‑market teams to design, lead, and support high‑impact, multi‑market qualitative studies
• Take responsibility for cross‑market synthesis, ensuring local nuance is translated into regional insight
• Elevate consistency, rigour, and strategic value of qualitative outputs across markets
• Support markets on engagements that require senior‑level framing, storytelling, and client influence

3. Convergence Lead: Qual, Quant & AI‑Enabled Methods

• Lead qual–quant convergence on strategic studies, ensuring qualitative insight is anchored in broader data signals
• Integrate AI‑supported qualitative methods responsibly
• Act as a bridge between methodological innovation and real consulting value

4. Insight Activation, Workshopping & Co‑Creation

• Translate insights into clear implications and actions, not just findings
• Design and facilitate client and internal activation workshops
• Partner with leaders to help shape products, solutions, and activation roadmaps

5. Storytelling, Enablement & Capability Building

• Set standards for storytelling quality — narrative logic, clarity, and impact
• Coach and enable market teams on:
• Consulting‑grade storytelling
• Multi‑market synthesis
• Activation‑led qualitative delivery
• Contribute to internal training and capability initiatives across APAC

6. Stakeholder Visibility

• Represent qualitative thinking with credibility in senior client forums and regional discussions
• Act as a connector—aligning people, markets, and thinking across the region

Get to Know the Team

The Data Platform team at Grab is a collective of software engineers, product managers, product designers, software engineers, and technical program managers, part of the larger Tech Infrastructure organization and focused on enhancing the productivity, development velocity, and efficiency for fellow internal Grabbers, serving millions of users daily. These platforms encompass Experimentation, Data Discovery and Catalog layers, Metrics Engine, Customer Data Platform, Streaming Platforms, and Machine Learning Platform. Our mission is to build and maintain a suite of tools and platforms that enable Grabbers to work smarter, faster, and more collaboratively.

Get to Know the Role

We're looking for a Lead Product Manager to join our Technical Infrastructure team, specifically focusing on Data Platform. In this role, you'll collaborate with engineering, data science, analytics, and product teams to pinpoint areas for improvement and develop impactful solutions. The Data Platform team empowers the underlying platform and infrastructure that supports all data applications in Grab, including data ingestion, data storage, data discovery, data query, data quality, and data activation. You'll work with cross-functional leaders across the company to drive organization-wide changes.

You will report to the Head of Product, Data Tech and AI, and base onsite at our Petaling Jaya office.

The Critical Tasks You Will Perform

• Define and execute the product strategy for the Data Platform.
• Collaborate with cross-functional teams to identify opportunities for improvement and develop tailored solutions.
• Gather requirements, conduct user research, and prioritise the product backlog ensuring the team focuses on high-impact projects.
• Establish strong relationships with internal stakeholders and deeply understand their needs and challenges.
• Drive the adoption and onboarding of internal tools and Data Platform, ensuring user engagement and success.
• Oversee product launches and go-to-market activities for internal tools and data platforms.
• Communicate with both technical and non-technical stakeholders, ensuring the team's work is well-understood and well-supported.

• Lead and/or support lead auditor on RBS audit schemes (e.g. RBA, SMETA, WRAP, etc)
• Making relevant decisions concerning the audit process 
• Ensure effective delivery of audits in line with RBS Global Procedures and any Scheme requirements or client SOPs
• Meet agreed turnaround times for reporting and other deliverables
• Respond to client enquiries on technical matters
• Present a professional image in all dealings with clients and auditees
• Promote the SGS approach and services at seminars and through presentations and articles
• Provide technical input to back office and sales teams as required
• Technical review of reports from other auditors
• Active development of relationships through existing networks and contacts. Remain up-to-date with current thinking and client expectations in this field; establish and maintain a network of stakeholders including NGOs, industry bodies and related contacts; attend public and client-led conferences; read news related to their topic of interest
• Ensure full compliance with the Company’s Code of Integrity & Professional Conduct and Impartiality Policy and encourage others do so
• Cooperate fully with any investigations in relation to Quality issues or Integrity where required
• At all times, adopt a safe behaviour by exercising due regard for their own health and safety and that of colleagues and clients, in line with the Company’s policies and procedures
• Witness other auditors for effectiveness of auditing to ensure that competence is maintained
• Maintain and develop own skills and knowledge both technologically and in the field of management system and standards as part of continuous professional development (CPD) where appropriate
• To provide commercial referrals to Sales and Marketing department and assist in the company business budget achievement
• Perform any other responsibilities as assigned by his / her manager

• Lead, coach, and supervise a team of 5 Customer Service Executives.
• Monitor daily performance, ticket volume, and response quality.
• Manage team schedules, attendance, and workload distribution.
• Foster a service-oriented, accountable, and collaborative team culture.
• Maintain high standards for response quality, professionalism, and resolution accuracy.
• Monitor service metrics such as response time, resolution time, and customer satisfaction
• Identify recurring issues and recommend process or product improvements
• Work closely with Product, Sales, and Tech teams to resolve platform-related problems
• Continuously improve support workflows to increase efficiency and customer satisfaction
• Prepare weekly or monthly performance reports for management
• Ensure compliance with company policies and service standards

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Coordinate and negotiate rates with our contracted vendors
• Ensure accurate and timely client and vendor billing
• Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationship with suppliers
• Meet compliance at all times
• Network communications, timely responses to emails and requests
• Work with team to meet KPI standards in accordance with Company procedures
• Assist in retention calls and complete customer reviews
• Ensure company credit procedures are followed and utilized effectively
• Participate to the transition of new business / update to existing business

Side is a global game development partner helping studios bring games to life across co-development, art, audio, QA, player support, and more. We work alongside developers and publishers to solve production challenges at every stage, from active development through live operations.

We’re looking for a Lead Generalist Programmer to help drive technical delivery across a range of game development engagements. This role is for a senior engineer who is equally comfortable leading people, collaborating with clients, and getting hands-on in code. You should bring strong technical depth in both Unity and Unreal, experience guiding teams through production, and the judgment to move between gameplay systems, tools, optimization, and platform-specific problem solving as projects demand.

What you’ll do

• Lead and mentor engineers across active co-development and game development projects
• Act as a senior technical partner to production, design, art, and client stakeholders
• Contribute hands-on to implementation in Unity and Unreal, depending on project needs
• Architect and review systems across gameplay, tools, UI, integration, optimization, and platform support
• Establish engineering best practices for code quality, performance, maintainability, and delivery
• Help scope work, identify technical risk early, and provide realistic production recommendations
• Support hiring, onboarding, and growth of engineering talent within the team
• Communicate technical tradeoffs clearly to both technical and non-technical audiences
• Partner with internal leadership and external clients to align technical execution with project goals

What we’re looking for

• 5+ years of professional game programming experience
• Experience leading or mentoring engineers in a production environment
• Strong hands-on development experience in both Unity and Unreal Engine
• Strong coding skills in C# and C++
• Experience shipping games or major features on at least one of the following: PC, console, or mobile
• Deep understanding of game architecture, pipelines, debugging, profiling, and optimization
• Ability to work across multiple gameplay-adjacent domains such as gameplay systems, UI, animation systems, tooling, or integration
• Strong understanding of technical risk, production tradeoffs, and scalable engineering practices
• Excellent communication skills with the ability to work directly with clients, partners, and cross-functional teams

Nice to have

• Experience in a co-development, outsourcing, or service-based studio environment
• Experience with console development and certification constraints
• Familiarity with backend or online systems integration
• Experience building internal tools and workflows for designers, artists, or production teams
• Exposure to AWS, CI/CD pipelines, or live-service workflows
• Experience helping scope projects, write technical proposals, or support business development conversations

As a Commercial Lead at Clinigen, you will be responsible for leading and executing commercial strategies to drive business growth and market expansion. You will collaborate closely with internal teams and external partners to ensure successful product launches, effective marketing campaigns, and optimal customer engagement. This role involves managing sales activities, developing strategic plans, and overseeing team performance to achieve revenue targets and maximize market share.

You will work across different therapeutic areas and markets, leveraging your commercial expertise to support Clinigen’s mission of providing innovative healthcare solutions globally.

Key Responsibilities:

• Develop and implement comprehensive commercial strategies and plans aligned with company objectives.
• Lead cross-functional teams to execute product launches and promotional activities.
• Manage sales forecasting, budgeting, and performance analysis to meet revenue goals.
• Build and maintain strong relationships with key stakeholders, including healthcare professionals, partners, and customers.
• Identify market opportunities and competitive threats to adapt commercial approaches accordingly.
• Support business development initiatives and contribute to expanding Clinigen’s product portfolio and market presence.

• Bachelor’s degree in business, marketing, life sciences, or a related field.
• Proven experience in commercial roles within the pharmaceutical, healthcare, or life sciences industry.
• Strong leadership and team management abilities with experience leading cross-functional teams.
• Excellent strategic thinking, planning, and execution skills.
• Ability to analyze market trends and data to drive decision-making.
• Effective communication and interpersonal skills to engage with diverse stakeholders.
• Results-driven with a proactive approach to problem-solving.
• Experience working in global or multinational environments is an advantage.

The Team Lead is responsible for driving end-to-end delivery of software projects within the development team. This role owns sprint execution, removes blockers, ensures quality standards are met, and acts as the bridge between engineering execution and business stakeholders. The Team Lead manages a team of 3–6 developers, balancing hands-on technical involvement with delivery accountability to ensure projects ship on time, within scope, and at production-grade quality.

Responsibilities

Delivery & Execution (Primary Focus)

• Owns sprint planning, backlog grooming, and delivery cadence for the team — ensuring commitments are met, and scope is managed proactively.
• Drives project execution from requirements through to production deployment, coordinating across dependent teams when necessary.
• Monitors delivery KPIs (velocity, cycle time, defect escape rate, deployment frequency) and takes corrective action when metrics deviate.
• Manages risks, dependencies, and blockers — escalating early with proposed solutions rather than surfacing problems alone.
• Ensures release readiness, including regression coverage, rollback plans, and stakeholder sign-off.
• Coordinates with QA, DevOps, and product teams to maintain smooth CI/CD pipeline flow and minimize release friction.

Technical Leadership

• Participates in solution design discussions and ensures the team's technical decisions align with architectural standards and development protocols (including PCI DSS compliance, coding guidelines, and code management best practices).
• Conducts and enforces code reviews following the secured code review guidelines; ensures the team adheres to defined coding standards and CI/CD pipeline requirements (code scan, secret key scan, web scan).
• Makes pragmatic technical trade-off decisions — balancing delivery speed with code quality and technical debt management.
• Troubleshoots and leads the resolution of production incidents within the team's domain, ensuring root cause analysis and lessons learned are documented.
• Stays current with the team's technology stack and contributes hands-on when critical path items require it.

People & Team Management

• Manages a team of 3–6 developers: task assignment, workload balancing, and day-to-day performance management.
• Conducts regular 1-on-1s focused on growth, blockers, and career development.
• Mentors junior and mid-level developers through code reviews, pair programming, and knowledge-sharing sessions.
• Identifies skill gaps and coordinates with management on training plans or hiring needs.
• Fosters a team culture of accountability, collaboration, and continuous improvement.

Stakeholder Communication

• Provides clear, regular delivery status updates to senior management and product stakeholders.
• Translates business requirements into actionable technical tasks and acceptance criteria for the team.
• Collaborates with Solutions Architects and other Team Leads to ensure cross-team alignment on standards, shared services, and integration points.

Technical / Professional Skills & Competencies

Required

• Proficient in .NET and/or Java with hands-on production experience; able to review code, debug issues, and contribute to critical deliverables.
• Solid experience with relational databases (SQL Server, PostgreSQL, MySQL) — able to review query performance, data models, and troubleshoot production data issues.
• Working knowledge of CI/CD pipelines (Jenkins, GitHub Actions, or equivalent) — understands pipeline stages including code scan, secret scan, and deployment automation.
• Experience with cloud platforms (AWS preferred), including containerization (Docker, Kubernetes) and basic infrastructure concepts.
• Understanding of microservices architecture, API design (REST/gRPC), and event-driven patterns (Kafka, RabbitMQ, SQS).
• Familiarity with NoSQL databases (MongoDB, Redis, DynamoDB) and when to apply them.
• Experience with observability tools — logging, monitoring, tracing (e.g., Datadog, Grafana, ELK, CloudWatch).
• Understanding of security best practices, including OWASP Top 10, authentication/authorization patterns (OAuth2, JWT), and PCI DSS application-level requirements.
• Strong knowledge of Agile/Scrum methodologies — able to run ceremonies, manage sprints, and drive continuous delivery cadence.
• Proven ability to estimate, plan, and deliver work with a track record of shipping projects on time.
• Strong problem-solving and debugging skills with experience resolving production issues under pressure.

Preferred (Nice-to-Have)

• Experience with system design for high availability, fault tolerance, and horizontal scalability.
• Exposure to event-driven / CQRS architectures.
• Experience with infrastructure-as-code (Terraform, CloudFormation).
• Familiarity with performance testing and optimization techniques for high-TPS systems.

Soft Skills

• Excellent organizational and time management skills — able to juggle multiple workstreams without dropping deliverables.
• Clear communicator in both English and Thai — able to translate technical context for non-technical stakeholders.
• Good inter-team communication and ability to collaborate across engineering, QA, DevOps, and product.
• Comfortable with ambiguity — can make decisions with incomplete information and course-correct as needed.
• High accountability mindset — owns outcomes, not just tasks.

Minimum Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• 3+ years of software development experience in a production environment.
• 1+ year in a lead, senior, or tech-lead capacity — with demonstrated ownership of delivery outcomes (not just individual contribution).
• Experience working on high-traffic or transaction-heavy systems is a strong plus.

At 2C2P, we offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

As a Financial Crime Operations Senior Lead, you will be responsible for developing and managing a team of Financial Crime Operations Team Leads and Specialists for specific SME areas. Your key objective is to ensure the effective assessment and mitigation of risks related to high-risk customers, while strictly adhering to AML/CFT regulations and aligning with Wise’s risk appetite and internal policies. The specialists on your team will possess an in-depth understanding of the unique risks associated with complex business structures, varied customer types and activities, and country-specific challenges, as well as the strategies required to mitigate these risks effectively.

In this leadership role, you will act as a vital connector between your operational team, which includes team leads and specialists, and Wise's senior leadership. This involves clearly communicating the overarching strategic objectives to your team and transforming these goals into actionable and pertinent directives that drive process optimization and performance improvement.

You'll be instrumental in aligning Wise’s overall mission and strategy with performance expectations, ensuring that your team’s efforts are efficiently strategized and executed for optimal success. This includes developing and owning a strategic roadmap spanning several quarters your team, enhancing processes, and cultivating a positive and empowering work environment. You will support your team’s growth and independence through comprehensive training, mentoring, coaching, delegation, and recognition.

As an experienced operations manager, you will design and implement customer-focused processes while maintaining a vigilant awareness of the risks inherent in the financial industry, specific product offerings, and regulatory requirements. Your approach will ensure that Wise's operations continually meet the expectations of our partners and regulatory bodies.

Job Responsibilities
 

• Leadership and people development: Drive team performance and cultural excellence to support sustainable business growth. Lead by example, demonstrating values and work ethic that inspire accountability, proactive problem-solving, and a growth mindset. Manage and develop a high-performing team by role modeling success behaviors. Focus on cultivating a high-performance culture through talent development, career check-ins, and recommendations for growth. Build strong teams by hiring, coaching, and fostering skills and competencies. Promote continuous improvement, knowledge sharing, and inclusion to empower your team to innovate and excel.

• Performance management: Foster a culture of excellence in your team by consistently meeting KPIs and SLAs in our metrics-driven environment. Refresh performance expectations to match business needs and address underperformance with clear action plans. Implement strong performance frameworks, provide actionable feedback, and ensure every team member operates efficiently.

• Operational management: In this role, you'll turn high-level plans into actionable changes and lead your team to success. You'll create phased implementation plans to minimize disruption and set clear metrics to track progress. Focus on optimizing team structure by managing recruitment and strategically placing staff. Continuously identify and address redundancies and inefficiencies. You'll develop scalable, compliant processes and collaborate with product and operational teams to enhance customer experience, boost automation, and meet financial and service goals. Strong data literacy is essential for analyzing complex data and making informed decisions. Governance is crucial; you'll escalate issues promptly, provide clear updates to senior leadership, and contribute to a customer-focused culture that balances regulatory objectives with excellent customer service.

• Quality assurance: Ensure the highest quality standards for your group's tasks by making decisions within established frameworks. Lead root cause analysis, turn insights into improvements, and mitigate risks. Ensure quality standards are integrated into processes, tools, and initiatives. Understand impacts, focus on findings, and propose actions for better outcomes. Collaborate with other functions, offering expertise to enhance processes and elevate quality across the team and organization

• Domain knowledge and expertise: Be a subject matter expert in Financial Crime areas with the ability to train and coach your team. Maintain a comprehensive understanding of our regulatory obligations and internal policies. Apply a risk-based approach to deterring and preventing money laundering and financial crime. Be able to represent the operational team processes and policies when working with internal auditing and testing parties.  Retain an understanding of the wider Financial Crime and regulatory landscape and take on best practices to your team. Own operational incident management: from initial detection to response and remediation. Liaise effectively with functions and stakeholders, ensuring clear and timely communication throughout. Be responsible for developing action plans, driving remediation efforts, and providing context and subject matter expertise during and after incidents. The Senior Lead supports product-related incident management, ensuring a response to all critical events.

• Project management: Effectively Lead projects from start to finish, prioritizing tasks and maintaining documentation. Communicate milestones, address blockers, and delegate tasks while monitoring progress. Articulate project impact and value, and engage with stakeholders from technical teams to senior management. Negotiate and influence cross-functional teams to drive momentum and align with strategic goals.

• Planning and execution: Ensure operational area plans are set in place and provide insights to other stakeholders. Take full accountability in delivering, updating and making sure your area is making progress on their goals by measuring the effectiveness of the output of the team. There is a clear strategy within your domain that is connected with the wider organisational key objectives, including impactful OKRs and goals based on these plans, and being able to confidently present plans to varied audiences. 

• Stakeholder management and communication: Lead complex projects with multiple stakeholders, setting priorities and ensuring timely delivery. Partner with Product to support group objectives and advocate for customer success. Manage diverse relationships, anticipate issues, and share key insights. Engage stakeholders promptly and lead discussions effectively. Communicate clearly and tailor messages to the audience, using data to deliver impactful and concise messages. Adapt to diverse stakeholders with confidence, ensuring professional and effective interactions.

The solutions architect is responsible for the development of the overall vision that underlies the projected solution and transforms that vision through execution into the solution. Defines a development protocol, coding standard and CI/CD pipelines.

Work location: The Vertical Business Suite, Bangsar South., Malaysia

Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%

Responsibilities

• Defines development protocols and keeps all up to date for secured code review guideline (PCIDSS application), code review, coding guidelines, code management best practices and also ensuring that teams are following the defined protocols.
• Defines what are needed to be included into CI/CD pipelines for example code scan, secret key scan, web scan etc., works on POC, come up with well defined how to document and conduct a demo session with respective development teams.
• Act like a technical area of expertise to produce technical how to articles and share to development teams, including with answering a question which related to solution design.
• On the request to participate with a complex customer projects in order to find the best tech solution among all possible to solve the existing business problems.
• Collaborate extensively with development team leaders and technical delivery teams to ensure alignment of best practices and standards.
• Researches and adopting new and emerging technologies, evaluating new tools, technologies and platforms then work on POC, documentation, demonstration and defines standard for department level.
• Researches and identifies standards and best practices as appropriate for discipline
• Mentors and coaches junior and mid-level developers through code reviews, pair programming, and knowledge-sharing sessions.
• Drives architectural decisions and owns technical debt management strategy across projects.
• Leads incident response and root cause analysis for production issues, ensuring lessons learned are documented and shared.
• Champions system reliability, scalability, and performance optimization across services.

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• Proven experience delivering large-scale, high-traffic backend systems in production.
• Has knowledge of industry standards and ability to translate/apply research into the business needs
• Has a strong technical background of Dotnet, CI/CD, Jenkins, Cloud service, Design
• Passionate about new knowledge
• Excellent spoken and written English skills as well as organizational skills
• Good inter-team communication
• Solid knowledge of formal software engineering methodologies, Software development tools, Unit Testing, Code management tools, Design tools
• Has in-depth knowledge of a technical discipline or area
• Good at adapting to limitations and high confidence
• Proficient in Java and/or .NET with hands-on experience, or demonstrable willingness and ability to learn and ramp up quickly in either technology stack.
• Has a strong knowledge of cloud concepts
• Hands-on experience with cloud platforms (AWS or other), including containerization (Docker, Kubernetes) and serverless architectures.
• Strong understanding of microservices architecture, API design (REST/gRPC), and event-driven patterns (Kafka, RabbitMQ, etc.).
• Solid experience with relational databases (SQL Server, PostgreSQL, MySQL) and NoSQL databases (MongoDB, Redis, DynamoDB).
• Proficient in system design — able to design for high availability, fault tolerance, and horizontal scalability.
• Experience with observability tools (logging, monitoring, tracing) 
• Understanding of security best practices, including OWASP Top 10, authentication/authorization patterns (OAuth2, JWT), and secure coding principles.
• Proven ability to lead technical discussions, influence stakeholders, and drive consensus on architectural decisions.
• Experience with Agile/Scrum methodologies and ability to estimate, plan, and deliver work independently with minimal supervision.
• Strong problem-solving and debugging skills with a track record of resolving complex production issues.

At 2C2P, interested candidates are invited to submit a comprehensive resume with current and expected salary via this job advertisement. Please note that only shortlisted candidates will be contacted.

Please consult our Candidate Privacy Notice to learn more about how we collect, use, transfer, and disclose candidates’ information: https://2c2p.com/candidate-privacy-notice

By submitting your resume and information, you acknowledge and consent to the processing of your personal data in accordance with our Candidate Privacy Notice, including receiving communications from 2C2P via email or other electronic messaging.

We are looking for a CRM Lead to own how Intellect engages members throughout their lifecycle — from onboarding and activation to sustained engagement and long-term retention.

This role is responsible for designing and executing lifecycle strategies that drive member registration, engagement with mental health resources, and continued product usage across enterprise clients.

You will work closely with Client Success, Tech, and Product teams to translate product capabilities and client needs into targeted campaigns and journeys that deliver measurable engagement outcomes.

This role is ideal for someone who combines data-driven thinking, lifecycle strategy, and operational execution, and who is comfortable building scalable engagement programmes in a fast-moving startup environment.

What You’ll Do

Lifecycle Strategy & Campaign Development

• Own lifecycle marketing strategies that drive member activation, engagement, and retention across Intellect’s platform.
• Design and execute onboarding journeys, engagement campaigns, and behavioural nudges that encourage members to explore and utilise mental health support.
• Continuously optimise lifecycle journeys based on user behaviour, product usage data, and engagement insights.

CRM Platform Ownership

• Manage and optimise Intellect’s CRM and lifecycle engagement platforms to deliver targeted and personalised communications.
• Build scalable campaign frameworks, segmentation strategies, and automation workflows.
• Ensure CRM infrastructure supports experimentation, measurement, and continuous improvement.

Data, Insights & Optimisation

• Track and analyse key lifecycle metrics including activation, engagement, retention, and feature adoption.
• Develop testing frameworks (A/B testing, segmentation experiments) to continuously improve campaign performance.
• Translate data insights into actionable recommendations for product, marketing, and client teams.

Member Engagement & Behavioural Design

• Design engagement strategies that support positive mental health behaviours and encourage members to seek support when needed.
• Ensure messaging is empathetic, culturally relevant, and aligned with Intellect’s evidence-based approach to care.

Who You Are

• 4–6 years of experience in CRM, lifecycle marketing, or growth marketing, ideally in SaaS, digital health, or consumer platforms.
• Strong experience designing and executing automated lifecycle campaigns and engagement journeys.
• Highly analytical, with the ability to interpret engagement data and optimise campaigns.
• Experience working with CRM or engagement platforms such as MoEngage, Braze, Clevertap, or similar tools.
• Comfortable working cross-functionally with product, marketing, and client-facing teams.
• Strong operational discipline and ability to manage multiple campaigns simultaneously.

Nice to Have

• Experience in mental health, healthcare, insurance, or employee benefits
• Experience supporting B2B2C engagement models where users access services through employers or partners.
• Experience working with global or multi-market user bases.

Location

Open to candidates based in the Malaysia (hybrid) or Indonesia (remote).

Join SEEK's Data Enablement function as a Data Enablement Lead. You will unlock the value of SEEK's data by improving how it is discovered, understood, and used across the organisation. Reporting to the Head of Data Enablement, you will translate strategy into execution, working across product, engineering, and business teams to enable self-serve analytics, trusted data foundations, and AI-driven use cases. Your focus: drive adoption, improve data usability, and enable confident decision-making and innovation.

The Role

• Drive execution of SEEK's Data Enablement strategy into measurable initiatives
• Shape solutions that improve data discoverability, usability, and trust
• Design capabilities like data discovery tools, metadata frameworks, semantic layers, and glossaries
• Strengthen data ownership, stewardship, and "data as a product" practices with domain teams
• Identify and prioritise opportunities to improve data health, accessibility, and user experience
• Support adoption of metadata, quality, and lifecycle controls with governance partners
• Drive data literacy by uplifting skills across analyst and product communities
• Lead through influence in a federated model, aligning stakeholders and driving change

Your work enables faster, safer, more effective use of data across SEEK — powering decision-making and next-gen AI.

We are looking for a Content Marketing Lead to own how Intellect tells its story across markets, channels, and audiences.

This role is responsible for developing and executing a content strategy that strengthens Intellect’s position as a global leader in workplace mental health. You will shape narratives that resonate with HR leaders, C-suite executives, partners, and employees — translating complex mental health and product insights into compelling content that builds trust, drives demand, and supports enterprise growth.

You will work closely with Brand, Product Marketing, PR, Client Success, and Commercial teams to ensure content supports the full buyer journey — from thought leadership and awareness to enterprise deal support and client engagement.

This role is ideal for someone who combines strong storytelling instincts with strategic thinking and operational discipline, and who thrives in a fast-paced environment where priorities evolve and global scale is the goal.

What You’ll Do

Content Strategy & Editorial Leadership

• Own and execute Intellect’s global content strategy across key channels, including blog, reports, whitepapers, webinars, newsletters, and social media.
• Develop editorial themes and content pillars aligned with Intellect’s brand positioning, product priorities, and enterprise GTM strategy.
• Ensure content consistently reflects Intellect’s voice as a credible, evidence-based leader in workplace mental health.

Thought Leadership & Narrative Development

• Translate industry insights, research, and product developments into compelling narratives for HR leaders, C-suite executives, and partners.
• Develop flagship thought leadership content such as industry reports, executive insights, and mental health trend pieces.
• Partner with internal experts, clinicians, and leadership to shape credible, differentiated perspectives on mental health and workplace wellbeing.

Demand Generation & Sales Enablement

• Develop content that supports enterprise pipeline generation, including case studies, solution briefs, and campaign assets.
• Partner with Commercial and Partnerships teams to build content that supports enterprise conversations, RFPs, and key account engagement.
• Ensure content supports both top-of-funnel awareness and mid-funnel enterprise education.

Content Distribution & Performance

• Own distribution strategies across owned and partner channels to maximise reach and engagement.
• Work with the CRM team to ensure content supports engagement campaigns and member education.
• Track and analyse content performance, using insights to refine strategy and prioritisation.

Who You Are

• 5–7 years of experience in content marketing, editorial strategy, or thought leadership, ideally in B2B SaaS, healthcare, HR tech, or employee benefits.
• A strong storyteller who can translate complex topics into clear, engaging, and credible narratives.
• Comfortable developing both strategic content frameworks and hands-on execution.
• Experience creating content that supports enterprise sales cycles and thought leadership positioning.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Experience working cross-functionally with product, commercial, and marketing teams.
• Analytical and performance-driven, with the ability to use insights to inform content decisions.
• Strong storytelling and messaging skills — able to translate complex products into simple, compelling narratives
• Strong project management and execution discipline, even when processes are still evolving
• Analytical and insight-driven, with the ability to use data to inform decisions

Nice to Have

• Experience in mental health, healthcare, insurance, or employee benefits
• Experience building thought leadership for global or multi-market organisations.
• Experience producing research reports, executive insights, or industry trend pieces.
• Familiarity with content analytics, SEO, and distribution strategies.

Location

Open to candidates based in Malaysia (hybrid) or the Philippines (remote)

We are seeking a passionate Sales Lead (Aircon) in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our corporate segment while providing network to strategic projects. This driven and ambitious individual will be overseeing and maximizing sales of the company through the corporate sales channel.

Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic sales team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Country Director.

Responsibilities of an Sales Lead (Aircon) but are not limited to

• Handle corporate customer enquiries related to air conditioning products and services, ensuring prompt and professional responses to all customer needs.
• Oversee and manage corporate customer purchases and ensuring smooth transactions from order to fulfillment.
• Actively seek and attain new corporate customers by identifying potential leads, reaching out to decision-makers, and converting inquiries into sales.
• Build and maintain strong, long-lasting relationships with existing and new corporate customers, ensuring a high level of customer satisfaction and repeat business.
• Prepare and maintain reports on customer payment history, sales performance, and sales summaries.
• Track the progress of sales targets and provide regular updates to management.
• Stay up-to-date with industry trends, competitor activities, and market demands to identify potential opportunities for sales growth.
• Work closely with internal teams, including logistics and customer service, to ensure the successful fulfillment of corporate orders.
• Address and resolve any challenges or issues that may arise with corporate customers, ensuring smooth operations and customer satisfaction

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Prior experience working as a system integrator or with system integrators
• Existing connections with corporate clients
• Experience managing corporate sales enquiries
• Minimum 3 year of handling corporate level Aircon projects and conducting corporate selling
• Data-driven with ability to analyze data for stocks forecasting
• Ability to use excel skills is a must
• Communication and people skills
• Passionate in engaging customers and providing excellent service
• Strong English proficiency with ability to engage C-Level clients

We’re looking for an IT Lead to join our award winning team conveniently located in Mid Valley City, Kuala Lumpur. 

As an IT Lead at Double Eleven, you’ll own the delivery of secure, reliable, and efficient IT services, supporting our office teams and remote workers. You’ll manage end-user support, infrastructure, and security systems, work closely with engineering and leadership, and ensure IT policies and processes balance security with practical day-to-day use. You’ll lead incident response, manage vendors, and continuously improve systems to reduce risk, drive efficiency, and enable the whole studio to thrive.

Double Eleven is one of the largest independent video games developers and publishers in the UK. Headquartered in Middlesbrough, we employ over 400 people across our UK and Kuala Lumpur studios.

We are incredibly proud to partner with some of the world’s leading developers and publishers, including Rockstar Games, Obsidian Entertainment, Mojang, Bethesda Game Studios and Facepunch. 

As a global games company, we've collaborated to create new worlds in The Outer Worlds 2, helped deliver unforgettable experiences for players of Red Dead Redemption, enabled millions to battle in Rust Console Edition and created new adventures in Fallout 76. 

Double Eleven is more than a place to work, we are deeply values-driven in all that we do and we know that we are at our best when our people feel fulfilled. We offer flexible working hours to allow you to truly enjoy work/life balance and always strive to deliver a workplace experience like no other.  We regularly bring our people together to connect and have fun through our many different events, parties and hobby-based clubs.

What you’ll be doing

• Lead the secure, reliable and efficient delivery of IT services across Double Eleven, supporting a Middlesbrough HQ and Kuala Lumpur studio alongside our remote workers
• Oversee end-user IT support, including device management and onboarding/offboarding processes
• Maintain and support core infrastructure, productivity platforms, and systems used across business and engineering teams
• Ensure effective identity and access management, alongside robust security controls across company systems
• Own and manage endpoint security, contributing to incident response when required
• Support engineering workflows by maintaining access, tooling, and governance across source control and build systems
• Contribute to incident management, operational resilience, and disaster recovery planning
• Build and manage relationships with IT vendors and third-party service providers
• Work closely with Engineering and Studio Leadership to ensure IT services are stable, secure, and scalable
• Implement and maintain IT policies, governance, and operational processes that enable secure, effective day-to-day operations
• Continuously identify opportunities to improve systems, reduce risk, and enhance service delivery

What we’re looking for

• Proven experience managing IT operations within a modern, security-focused environment
• Experience leading and developing people, with the ability to support, guide, and grow a team
• Strong knowledge of identity and access management (IAM), including least privilege, MFA, and SSO (e.g. Google Workspace, Microsoft 365)
• Hands-on experience with endpoint security and EDR platforms 
• Familiarity with virtualisation technologies (e.g. XCP-ng or similar)
• Experience working with containerised environments such as Docker
• Understanding of Git-based source control systems and developer tooling
• Exposure to CI/CD pipelines and build environments
• A practical, security-first mindset, able to reduce risk without blocking delivery
• Strong sense of ownership, proactively identifying gaps, improve systems, and follow through to completion
• Clear and transparent communicator, particularly during incidents and periods of change
• Confident handling of IT incidents, with structured and calm approaches to investigation and resolution
• Collaborative approach, ability to work effectively with both engineering and non-technical teams
• Ability to design and implement pragmatic IT processes and governance that translate policy into day-to-day operations

 Qualifications

•  All relevant qualifications considered

What to expect

Some of our benefits include:

Working life at Double Eleven 

• Start your day any time between 9:00am and 11:00am
• 35 working hours per week with a 1 hour lunch break (with the opportunity to flex down to 30 minutes or up to 2 hours)
• 14 days annual leave + holidays gazetted by the Federal Government of Malaysia (where holidays fall on a weekend, you’ll receive either the Monday or Friday as extra holiday!) 
• 1 day leave for your birthday
• Up to 10 days discretionary annual leave during our end of year break
• 1 day leave if you’re moving house
• Potential for annual performance bonus
• Best-in-class tools and workflow so you can focus on creativity
• 3 additional days annual leave for 5 years service and a further 3 days annual leave for your 10 years service milestone
• State of the art office facilities in an central location with excellent transport routes
• Assorted fruit and bread options, juice, hot drinks and fruit
• Employee referral bonus (up to MYR5,000!)
• Free game codes, game swag and merchandise
• On site parking expensed 

Professional development and wellbeing

• Free gym membership at a local gym in Mid Valley 
• Company private healthcare cover in-patient and out-patient for you, your spouse and children
• Access to mental health and wellbeing support via Plumm (includes 4 free video therapy sessions per month for both the employee and up to 3 family members aged 18+), unlimited text therapy, courses, meditations
• A personalised development plan with dedicated support tailored to your growth and goals
• An accredited Academy providing professional qualifications
• In-studio wellbeing programmes and People team support

Team life 

• Subsidised off-site team activities 
• Many team events to celebrate team and game milestones
• Sponsored team activities
• Opportunity to contribute to our internal Employee Diversity and Equality Network

Ways to reach 

If you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Talent team at [email protected] 

Senior / Lead DevOps Engineer

Why You Should Apply
- Varied and strategic role across CI/CD, Infrastructure-as-Code (IaC), and Cloud Automation, reporting directly to the Head of Engineering.
- Lead all DevOps initiatives and set the foundations for CI/CD, automation, and shift-left practices.
- Clear 6-12 month objective to standardise CI/CD and reduce manual release and build processes, with full leadership support and resources.
- Opportunity to join a stable global financial services company (non-bank) that has established a regulated product suite in Malaysia over the past 5 years.

What You Will Do
- Lead the design and implementation of CI/CD pipelines, reusable pipeline architecture, quality gates, branching governance, automation testing, and release discipline.
- Establish CI foundations across repositories, build validation, early defect detection, and Git workflow standards.
- Drive Continuous Delivery and Deployment Automation, improve rollback strategies, release traceability, and reduce manual intervention.
- Implement Infrastructure-as-Code practices and cloud automation initiatives.
- Enhance deployment strategies, including blue-green and canary deployments.

What You Will Need
- Minimum 6 years of hands-on DevOps experience with AWS or similar platforms (Azure, GCP).
- Relevant experience as a DevOps engineer, cloud engineer, platform engineer, build & release engineer, or SRE.
- Ability to work independently and hands-on, driving digital transformation without reliance on a large team or strict SOPs.
- Experience in fintech, tech companies, product companies, or digital transformation teams within enterprise/MNC environments.
- Strong CI/CD transformation experience (Git-based CI, Jenkins, etc.).
- Hands-on experience with containerization and Infrastructure-as-Code.

About the Company & Team
- Malaysian team and product suite are less than 5 years old, part of a globally established fintech and financial services company operating in 15 countries.
- Regulated under Bank Negara Malaysia, ensuring high regulation and financial security.
- All products are built in-house, enabling long-term initiatives with internal technical capability.
- Provides end-to-end solutions across front, middle, and back office functions, serving both retail and institutional customers under its own brand and a white-label B2B product.
- Hybrid work arrangement, based in central Kuala Lumpur.

How to Apply
- Click the “apply” button. You may submit your CV or LinkedIn profile—whatever you prefer.
- The recruiter is happy to share more information with you before you proceed.
- Every applicant or enquiry will receive a reply.

Note
- Employment passes, work visas, or relocation support are not available.
- Only candidates with work rights in Malaysia will be considered.

Rentokil Initial is a global leader in Pest Control and Hygiene services, operating across 90 countries with 68,500 colleagues in Europe, the Americas, Asia & MENAT, Pacific and Africa. We provide services around the world that Protect People, Enhance Lives and Preserve our Planet.

Are you passionate about delivering best in class customer experiences? We have an exciting opportunity for a Customer Experience Lead to join our Regional Asia Team.

Reporting to the Asia Sales & Marketing Director, you will play a key role as an independent, inquisitive intelligence operative who extracts actionable customer insights through high-impact verbal interaction, replacing traditional, low-yield survey methods. Based in our Malaysia office, you will specifically reach out to customers across Hong Kong, Macau and Singapore.

This is a great role for someone with an inquisitive nature, a good listener with customer first mindset and have great sense of humour who can build rapport quickly and diffuse tension.

What You’ll Be Doing:

• Call Customers for Feedback: Call people who have stopped using our services or turned down a quote to find out the real reason why.
• Get the "Real" Story: Move past simple "tick-box" answers to get the honest, sometimes "brutal" truth that customers usually don't share.
• Be a Great Listener: Let customers talk for as long as they need—sometimes over 30 minutes—without rushing them.
• Take Fast Notes: Type quickly while the customer is talking so you don't miss any "golden nuggets" of information.
• Report Problems Fast: If a customer has an urgent issue, make sure the right person in the company knows about it immediately so they can fix it.
• Keep it Private: Make sure customers feel safe to speak openly by promising that their names won't be used in the wrong way.

What We’re Looking For:

We are seeking for a Bachelor’s degree holder, who have experience in:

• Customer-Facing Background: Proven track record in roles requiring direct, high-stakes customer interaction.
• Independent Operative: Experience in roles where they are perceived as neutral or separate from day-to-day operations to maximize contact honesty.
• Linguistic Versatility: Fluency in English, Malay, and Cantonese is essential.

The ideal candidate must have:

• High EQ & Active Listening: Must possess a natural gift for getting people to talk and the empathy to listen without "an axe to grind".
• Operational Agility: Ability to manage fluid call volumes—ranging from 10 to 100+ daily interactions—while allowing high-value conversations to exceed 30 minutes if necessary.
• Fast-Paced Documentation: Exceptional typing speed and note-taking abilities to ensure no intelligence is lost during the "flow" of conversation.
• Ownership Mentality: A willingness to take full accountability for issues raised during calls until they are resolved.