• Position: Warehouse Operations Assistant.
• Position type:Permanent;Full-time.
• Salary: RM 2000-2800.
• Job location: Westport CFS-2, Pulau Indah;North Port, Port Kelang, Selangor.

The hiring company

The hiring company is a integrated transport and logistics business organization, providing international freight forwarding and logistics services across Asia, Australia and Europe/America continents. Currently they have several job openings in the operations works at their warehouse facilities at the North Port and West Port in Port Klang area. They are looking for experienced warehouse workers to undertake the warehouse operations functions at their Container Terminal at North Port (NDSB) and West Port in Port Klang.

The vacancies are permanent positions and form part of the warehouse operations team to manage the cargo/shipments that have have been imported or to be exported.

About the job

This role/job will be warehouse based and therefore not in a conventional office environment. This is a full-time permanent position and the role is primarily to help facilitate the smooth running of the warehouse operations activities.

The general duties will involve the following role:

*Perform cargo loading and unloading.

*To perform physical counts, tally and surface inspection of cargo upon receiving/delivery.

*To store cargoes in proper location assigned within the warehouse.

*To perform cargo issuance.

*Picking, packing and dispatch of cargo according to ownership and destinations.

Requirements

*Malaysians in age group 25-40.

*Punctual with positive work ethic.

*Physically fit with ability to lift and carry.

*Minimum qualification: SPM or Diploma in Supply Chain/Logistics Management or Business.

*Forklift license will be ideal, useful and beneficial.

*The ideal candidate for this role should be someone well organized with 2-3 years experience in warehouse operations, picking and packing ,customer services or similar environment preferred, and have the ability to communicate effectively with the team and customers.

*2-3 years of previous warehouse operations, especially in 3PL facility has a huge advantage and will be highly regarded.

*Hands on and hardworking with knowledge of both warehouse and logistics practices.

*Proficient with ability to communicate in Bahasa Malaysia and English.

Candidates who wish to be considered for this role must be willing to be based within warehouse environment and have own means of transport to be accessible to North Port/West Port area.

APPLICATION TO THIS JOB

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at [email protected] 

NOTE: Applicants for this job are encouraged to submit resume in Word format stating the essential following information:

*Personal bio-data (Gender/Sex & Age,Marital status,residential address).

*Valid contactable telephone number.

*Employment/Work history.

*Salary; current/last drawn.

[Policy of free job placement for job seekers]

Yes, it is absolutely free to job applicants. Chrisjac does not impose any charges or fees to candidates who apply jobs under our recruitment services. Please do not provide your bank or payment details when apply jobs listed under Chrisjac Recruitment.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• Position: Warehouse Operations Assistant.
• Salary: RM 2000-2500.
• Job location: Westport CFS-2, Pulau Indah;North Port, Port Kelang, Selangor.

The hiring company

This is a integrated transport and logistics company, providing international freight forwarding and logistics services across Asia, Australia and Europe/America continents. Currently they have several job openings in the operations works at their warehouse facilities at the North Port and West Port in Port Klang area. They are looking for experienced warehouse workers to undertake the warehouse operations functions at their Container Terminal at North Port (NDSB) and West Port in Port Klang.

The vacancies are permanent positions and form part of the warehouse operations team to manage the cargo/shipments that have have been imported or to be exported.

About the job

This role/job will be warehouse based and therefore not in a conventional office environment. This is a full-time permanent position and the role is primarily to help facilitate the smooth running of the warehouse operations activities.

The general duties will involve the following role:

*Perform cargo loading and unloading.

*To perform physical counts, tally and surface inspection of cargo upon receiving/delivery.

*To store cargoes in proper location assigned within the warehouse.

*To perform cargo issuance.

*Picking, packing and dispatch of cargo according to ownership and destinations.

Requirements

*Malaysians in age group 23-38.

*Punctual with positive work ethic.

*Physically fit with ability to lift and carry.

*Minimum qualification: SPM or Diploma in Supply Chain/Logistics Management or Business.

*Forklift license will be ideal, useful and beneficial.

*The ideal candidate for this role should be someone well organized with 2-3 years experience in warehouse operations, picking and packing ,customer services or similar environment preferred, and have the ability to communicate effectively with the team and customers.

*2-3 years of previous warehouse operations, especially in 3PL facility has a huge advantage and will be highly regarded.

*Hands on and hardworking with knowledge of both warehouse and logistics practices.

*Proficient with ability to communicate in Bahasa Malaysia and English.

Candidates who wish to be considered for this role must be willing to be based within warehouse environment and have own means of transport to be accessible to North Port/West Port area.

APPLICATION TO THIS JOB

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at [email protected] 

NOTE: Applicants for this job are encouraged to submit resume in Word format stating the essential following information:

*Personal bio-data (Gender/Sex & Age,Marital status,residential address).

*Valid contactable telephone number.

*Salary; current/last drawn.

[Policy of free job placement for job seekers]

Yes, it is absolutely free to job applicants. Chrisjac does not impose any charges or fees to candidates who apply jobs under our recruitment services. Please do not provide your bank or payment details when apply jobs listed under Chrisjac Recruitment.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：倉庫營運助理。
• 職位類型：永久；全職。
• 薪資：2000-2800 馬幣。
• 工作地點：西港CFS-2，英達島；北港，巴生港，雪蘭莪。

招募公司

招聘公司是一家綜合性運輸物流企業，業務遍及亞洲、澳洲和歐洲/美洲，提供國際貨運代理和物流服務。目前，該公司在巴生港北港和西港的倉庫營運部門有多個職缺。他們正在尋找經驗豐富的倉庫工人，負責巴生港北港（NDSB）和西港貨櫃碼頭的倉庫運作工作。

這些空缺職位均為長期職位，隸屬於倉庫營運團隊，負責管理已進口或即將出口的貨物/貨運。

關於這份工作

此職位的工作地點在倉庫，而非傳統的辦公室環境。這是一份全職永久職位，主要職責是協助倉庫營運活動的順利進行。

主要職責包括以下內容：

*進行貨物裝卸作業。

*對收貨/交貨貨物進行實物清點、統計和表面檢查。

*將貨物存放於倉庫內指定的適當位置。

*執行貨物簽發。

*根據所有權和目的地進行貨物揀選、包裝和發貨。

要求

*馬來西亞25-40歲年齡層的人。

*守時，工作態度積極。

*身體健康，能夠舉起和搬運重物。

*最低學歷要求：SPM 或供應鏈/物流管理或商業文憑。

*擁有堆高機駕駛證將是理想、實用且有益的。

*該職位的理想候選人應具備良好的組織能力，有2-3年倉庫營運、揀貨包裝、客戶服務或類似環境的工作經驗者優先，並能夠與團隊和客戶進行有效溝通。

*擁有2-3年倉庫營運經驗，尤其是在第三方物流設施方面，將具有巨大的優勢，並會受到高度重視。

*具備實務精神和勤奮的工作態度，熟悉倉儲和物流運作流程。

*精通馬來語和英語，具備良好的溝通能力。

有意應徵此職位者必須願意在倉庫環境中工作，並擁有自己的交通工具以便前往北港/西港地區。

申請這份工作

有意者請將履歷寄至我司審核。您可透過JOBSTORE線上申請，點選「申請」按鈕提交申請。您也可以將履歷直接寄至我司信箱[email protected]。

注意：申請此職位者請提交Word格式的履歷，履歷中需包含以下基本資訊：

*個人履歷（性別/性取向、年齡、婚姻狀況、居住地址）。

*有效的可聯絡電話號碼。

*工作/就業經驗。

*薪資；目前/最近一次領取的薪資。

[提供求職者免費就業安置政策]

是的，求職者完全可以免費使用我們的服務。 Chrisjac 不會向透過我們招募服務申請職位的候選人收取任何費用。請勿在申請 Chrisjac Recruitment 發布的職位時提供您的銀行或付款資訊。

福利待遇

• 休閒著裝要求
• 個人休假
• 開放文化

• 職位：倉庫營運助理。
• 薪資：2000-2500 馬幣。
• 工作地點：西港CFS-2，英達島；北港，巴生港，雪蘭莪。

招募公司

這是一家綜合性運輸物流公司，業務遍及亞洲、澳洲和歐洲/美洲，提供國際貨運代理和物流服務。目前，該公司在巴生港北港和西港的倉庫設施有多個營運職位空缺。他們正在尋找經驗豐富的倉庫工人，負責巴生港北港（NDSB）和西港貨櫃碼頭的倉庫運作工作。

這些空缺職位均為長期職位，隸屬於倉庫營運團隊，負責管理已進口或即將出口的貨物/貨運。

關於這份工作

此職位的工作地點在倉庫，而非傳統的辦公室環境。這是一份全職永久職位，主要職責是協助倉庫營運活動的順利進行。

主要職責包括以下角色：

*進行貨物裝卸作業。

*對收貨/交貨貨物進行實物清點、統計和表面檢查。

*將貨物存放於倉庫內指定的適當位置。

*執行貨物簽發。

*根據所有權和目的地進行貨物揀選、包裝和發貨。

要求

*馬來西亞23-38歲年齡層的人。

*守時，工作態度積極。

*身體健康，能夠舉起和搬運重物。

*最低學歷要求：SPM 或供應鏈/物流管理或商業文憑。

*擁有堆高機駕駛證將是理想、實用且有益的。

*該職位的理想候選人應具備良好的組織能力，有2-3年倉庫營運、揀貨包裝、客戶服務或類似環境的工作經驗者優先，並能夠與團隊和客戶進行有效溝通。

*擁有2-3年倉庫營運經驗，尤其是在第三方物流設施方面，將具有巨大的優勢，並會受到高度重視。

*具備實務精神和勤奮的工作態度，熟悉倉儲和物流作業流程。

*精通馬來語和英語，具備良好的溝通能力。

有意應徵此職位者必須願意在倉庫環境中工作，並擁有自己的交通工具以便前往北港/西港地區。

申請這份工作

有意者請將履歷寄至我司審核。您可透過JOBSTORE線上申請，點選「申請」按鈕提交申請。您也可以將履歷直接寄至我司信箱[email protected]。

注意：申請此職位者請提交Word格式的履歷，履歷中需包含以下基本資訊：

*個人履歷（性別/性取向、年齡、婚姻狀況、居住地址）。

*有效的可聯絡電話號碼。

*薪資；目前/最近一次領取的薪資。

[提供求職者免費就業安置政策]

是的，求職者完全可以免費使用我們的服務。 Chrisjac 不會向透過我們招募服務申請職位的候選人收取任何費用。請勿在申請 Chrisjac Recruitment 發布的職位時提供您的銀行或付款資訊。

福利待遇

• 休閒著裝要求
• 個人休假
• 開放文化

• Position: Assistant Manager, 3PL Warehouse Operations.
• Salary: RM 4000-5000.
• Job location: Container Terminal 1, Off Jalan Tenggiri, North Port, Port Klang.

The hiring company

This is an integrated transport and logistics company,providing international freight forwarding and logistics services across Asia, Australia and Europe/America continents. Currently they have an opportunity for the right person to manage their 3PL facilities located at North Port (and West Port) in Port Klang area. They are looking for experienced and inspirational leader to lead the warehouse operation team in North Port and West Port, Port Klang.

Roles & Responsibilities

As Assistant Manager for the warehouse operation activities, the role is hands on and varied and it is imperative that leadership is displayed by hands on approach to all aspects which will involve picking and packing clients orders in a high volume and high pressure environment, maintaining a clean and tidy warehouse, dispatching of freight of freight using computerized software. This role requires to deputize for Warehouse Operations Manager as and when required.

The overall responsibilities will be:

*Manage and responsible for overseeing the day-to-day operational activities of the warehouse.

*Manage and direct inbound/outbound operations/shipments, oversee inventory functions and direct, lead and revise the implementation of contingency plans,if required.

*Ensure customer orders are dispatched in accordance with the agreed service agreement.

*To manage and supervise a team of warehouse staff to carry out and support daily operation activities, ensuring effective distribution and inventory system within the logistics facilities. 

*Responsible for the overall warehouse inventory accuracy and annual stock take and integrity.

*Ensure that all operations at the warehouse are compliant to safety,environmental and health standards.

Requirements: Candidate profile

The right ideal candidate for this senior role will be someone well organized with a solid 5-8 years experience in warehouse operations, picking and packing ,customer services or similar environment preferred, and have the ability to communicate effectively with their team and customers.

-Malaysian age 30-45.

-Possess a Diploma qualification in Supply Chain/Logistics Management or Business.

-A forklift license would be ideal,useful and beneficial.

-Previous experience in managing 3PL facility a huge advantage and will be highly considered.

-Demonstrated supervisory role in previous experience of managing 3PL warehouse operations.

-Knowledge of both warehouse and logistics practices.

-Good communication and people management skills.

-Good organization skills and ability to oversee others.

-Computer literate with basic knowledge of Excel, Word applications.

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your complete resume (in simple Word format) for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application.

Alternatively,candidates may forward resume directly to us at CHRISJAC via our E-mail at [email protected]

[Policy of free job placement for job seekers]

Yes,it is absolutely free to job applicants. Chrisjac as the recruitment partner does not impose any charges or fees to candidates who apply jobs under our recruitment services.Please do not provide your bank or payment details when apply jobs listed under Chrisjac Recruitment.

For more job openings, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：助理經理，3PL倉庫營運。
• 薪資：4000-5000 馬幣。
• 工作地點：1號貨櫃碼頭，Jalan Tenggiri，北港，巴生港附近。

招募公司

這是一家綜合性運輸物流公司，業務遍及亞洲、澳洲和歐洲/美洲，提供國際貨運代理和物流服務。目前，他們正在尋找合適的人才來管理位於巴生港北港（和西港）的第三方物流設施。他們正在尋找一位經驗豐富、富有遠見的領導者，帶領巴生港北港和西港的倉庫營運團隊。

角色與職責

身為倉庫營運助理經理，此職位工作內容豐富多元，需要親力親為，展現領導能力。具體工作包括在高強度、高壓力的環境下揀貨包裝客戶訂單、保持倉庫清潔整齊、使用電腦軟體進行貨物調度等。此外，該職位還需在必要時代理倉庫營運經理的職責。

整體職責包括：

*負責管理和監督倉庫的日常營運活動。

*管理和指導入庫/出庫操作/發貨，監督庫存職能，並在需要時指導、領導和修改應急計劃的實施。

*確保客戶訂單依照約定的服務協議出貨。

*管理和監督倉庫員工團隊，執行和支援日常營運活動，確保物流設施內有效的配送和庫存系統。

*負責倉庫整體庫存的準確性、年度盤點以及庫存完整性。

*確保倉庫的所有作業符合安全、環境和健康標準。

要求：候選人簡介

擔任此高階職位的理想人選應具備良好的組織能力，擁有 5-8 年的倉庫營運、揀貨包裝、客戶服務或類似環境方面的經驗，並能夠與團隊成員和客戶進行有效溝通。

-馬來西亞人，年齡 30-45 歲。

-持有供應鏈/物流管理或商業相關專業的文憑。

-擁有堆高機駕駛證將是理想之選，非常有用且有益。

- 具備第三方物流設施管理經驗者優先考慮。

-在以往管理第三方物流倉庫營運方面展現主管能力。

- 具備倉儲和物流方面的知識。

良好的溝通和人員管理能力。

- 具備良好的組織能力和領導能力。

-具備電腦操作能力，掌握Excel、Word等辦公室軟體的基本知識。

如何申請

有意者請將完整履歷（Word格式）寄給我們審核。您也可以透過JOBSTORE線上申請，點選「申請」按鈕提交申請。

或者，應徵者也可以直接將履歷寄至我們的信箱[email protected]。

[提供求職者免費就業安置政策]

是的，求職者完全可以免費使用我們的服務。作為招募合作夥伴，Chrisjac 不會向透過我們招募服務申請職位的候選人收取任何費用。請勿在申請 Chrisjac Recruitment 發布的職位時提供您的銀行或付款資訊。

更多職缺，請造訪我們的網站www.chrisjac.com.my

福利待遇

• 休閒著裝要求
• 個人休假
• 開放文化

Vestech Energy Sdn Bhd is a focused residential home Solar servicing force aims helping homeowner to generate and manage energy cost more effectively in a completely hassle-free way. Vestech Energy is a subsidiary of Solarvest Holdings Berhad which was founded in 2012 with the vision to create a world where clean energy is easily accessible to many.

The Customer Operations Executive serves as the primary point of contact between Vestech Energy and its clients following project handover. This role focuses on these areas:

1. Project Communication, Client Management & Reporting

• Monitor project and system timelines to ensure timely completion and delivery.
• Prepare and submit weekly project progress reports.
• Handle client enquiries and provide timely updates on project status.
• Maintain clear and professional communication with clients throughout the project lifecycle.

2. Customer Experience & Satisfaction

• Drive customer satisfaction initiatives by keeping clients informed and engaged throughout their project journey.
• Conduct customer experience and satisfaction surveys.
• Gather, analyse, and report customer feedback to identify opportunities for service improvement.
• Support the development and implementation of customer retention and engagement strategies.

3. Administration & Cross-Functional Support

• Work closely with various departments to support operational initiatives.
• Collaborate with internal and external stakeholders to resolve issues and improve processes.
• Organise and maintain departmental documentation and customer records, ensuring accuracy, accessibility, and compliance.
• Perform data analysis to support decision-making, reporting, and continuous improvement initiatives.

1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s
2. Degree/Post Graduate Diploma in any field (Engineering field is an added advantage).
3. Required language(s): Bahasa Malaysia, English. Mandarin speaking is an added advantage.
4. Required skill(s): Computer literate with good knowledge of Microsoft Office, strong communication skills
5. Attitude: Customer and service-oriented, energetic and enthusiastic about interacting with people.
6. Customer Service, Team player, self-motivated to learn, effective communicator, and patient.
7. Capable of working independently and autonomously, while also being able to handle multiple tasks simultaneously.

We’re looking for a motivated and dynamic Service Operations Executive / Field Biologist to join our expanding team. The position supports the development and execution of initiatives that enhance service quality, operational efficiency, and people capability across branches. The role focuses on implementing service management processes, monitoring compliance, supporting training programs, and coordinating improvement projects in line with business and regulatory.

In this role you will be responsible for:

Service Process & Performance Support

• Assist in the implementation and monitoring of service management processes at branch level.
• Track operational KPIs, identify gaps, and escalate improvement opportunities.
• Provide administrative and analytical support for service capability initiatives.

Capability Building & Training

• Support the development, updating, and delivery of training materials related to service and operations.
• Coordinate training sessions, workshops, and coaching activities for Service Technicians and Supervisors.
• Collect feedback and monitor training effectiveness to ensure continuous improvement.

Audit & Compliance Monitoring

• Conduct branch visits to monitor service process adherence and regulatory compliance.
• Participate in route rides with Service Technicians and Supervisors to observe service delivery and client experience.
• Prepare audit observations and reports, highlighting areas for corrective actions.

Project & Initiative Support

• Assist in managing projects and programs assigned for service and operations capability development.
• Gather and analyze data, prepare reports, and support solution development for operational improvements.

Stakeholder Engagement

• Liaise with internal teams to ensure smooth execution of capability initiatives.
• Support communication and reporting requirements to management regarding progress, risks, and outcomes.

The ideal candidate will possess:

• Minimum Degree holder in any field.
• Entomology background will be an added advantage
• Computer skill is essential (Microsoft Word, Microsoft Excel, PowerPoint, and Video Editing).
• Possess good interpersonal, communication and writing skills especially in English.
• Mature, very proactive, result oriented, has good drive, can work under pressure.
• Can manage multiple tasks and deliver according to given deadlines.
• Required to travel to the branches throughout Malaysia.
• Must be mobile and have own transport.

Highly Desirable:

• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Operational Core Responsibilities

1. Oversee and ensure effective execution of rooftop solar maintenance activities (planned and unplanned) in line with contractual scope of work, service level agreements (SLA), and compliance to SOPs.

2. Coordinate annual and monthly maintenance planning, aligning manpower, site access, and third-party support schedules.

3. Provide on-site technical leadership in fault diagnosis and troubleshooting. Guide resolution based on root cause rather than symptoms.

4. Coordinate with Customer Service and internal teams to ensure accurate and timely communication of maintenance outcomes for effective client reporting and service continuity.

5. Review and verify site reports, inspection checklists, photos, and test records submitted by Technicians and Engineers. Ensure proper documentation for internal reference and client reporting.

6. Prepare high-level technical reports for various needs including client requests, compliance, analysis, claims, etc.

7. Oversee inventory planning and availability of spare parts, tools, and equipment required for ongoing operations; ensure stock readiness to minimize service disruptions and support operational continuity.

8. Ensure proper tracking, escalation, and closure of service tickets within defined SLA timelines, including continuous review of open items and coordination with relevant parties to resolve delays.

9. Plan, lead, and supervise execution of special technical projects (e.g., solar PV dismantling and reinstallation, equipment upgrades, relocations) in coordination with clients, contractors, and internal teams, ensuring scope clarity, schedule adherence, and risk control.

10. Ensure compliance with Quality, Safety, Health, and Environmental (QSHE) standards in accordance with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and regulatory best practices.

Department Support Roles

1. Mentor and coach Engineer and Technician to improve technical competencies, task ownership, and work quality. Lead by example in field behaviour and problem-solving approach.

2. Assist in onboarding new field staff, delivering training on safety, standard tasks, and use of checklists or mobile apps. Support cross-division technical sharing if required.

3. Identify recurring issues or workflow inefficiencies. Recommend updates to checklists, SOPs, or job plans based on field feedback and lessons learned.

4. Provide technical input and documentation support for equipment failure investigations, including photo records, test results, and historical data.

5. Participate in high-priority maintenance or rectification works across other divisions/regions upon assignment by HOD.

6. Maintain professional relationships with clients, address operational concerns, and follow up on technical issues with support from the Customer Service and Commercial teams.

7. Act as the regional technical focal point for assigned accounts, building trust through consistent performance and communication.

8. Support technical risk reviews and provide site inputs during pre-project assessments or inter-departmental coordination meetings.

• Bachelor’s degree in Electrical Engineering or equivalent from a recognized institution.
• Possess 3 years of experience in project management, construction, or operations & maintenance of rooftop solar PV system.
• Possess valid CIDB Green Card and Working at Height certification.
• Advance understanding of rooftop solar PV systems, including design, components, troubleshooting, and compliance with performance and safety standards.
• Good understanding in Job Method Statement, HIRARC preparation for high risk working environment.
• Ability to prepare preventive and corrective maintenance schedules, oversee field service teams, and ensure timely, quality execution aligned with SLAs.
• Clear written and verbal communication skills to coordinate with internal stakeholders and document maintenance results through accurate technical reports.
• Strong interpersonal and communication skills for mentoring, client engagement, and inter-departmental collaboration.
• Proven capability to lead and guide technicians and assistant engineers in daily operations, training, and field discipline.
• Demonstrates high accountability, professionalism, and readiness to take initiative under limited supervision.
• Ability to evaluate issues on-site and make appropriate technical and operational decisions with sound judgment and proper escalation when required.
• Familiarity with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and adherence to regulatory and internal safety standards.
• Commitment to following SOPs, maintenance operating standards (MOS), and company procedures consistently.

We are seeking a detail-oriented and proactive Accounts Receivable & Operations Specialist to manage the sales and finance operations of our organisation. This role is critical in ensuring smooth end-to-end processes from sales to procurement and subscription contract management while maintaining excellent customer relationships and managing accounts receivable (AR). The ideal candidate should have experience with subscription-based billing and reporting, particularly in Monthly Recurring Revenue (MRR) and Annual Recurring Revenue (ARR) models.

Key Responsibilities

1. Accounts Receivable (AR) and Customer Management (60%)

• Prepare and issue accurate sales invoices to customers.
• Respond to customer finance-related inquiries, including requests for Statements of Account (SOA) and payment clarifications.
• Monitor and manage AR, ensuring timely follow-ups on outstanding payments.
• Resolve customer disputes and escalate issues when necessary to ensure efficient cash flow.
• Maintain customer finance records and ensure compliance with company policies and financial regulations.

2. Sales and Finance Operations (20%)

• Oversee the complete sales-to-procurement lifecycle, including processing Sales Orders (SO), Purchase Orders (PO), and procurement tasks.
• Manage subscription contract lifecycle, including renewals, amendments, and compliance tracking.
• Collaborate with the sales team to ensure accurate and timely updates in sales operations and reporting.
• Ensure smooth and efficient processes in procurement and vendor coordination.

3. Subscription and Recurring Billing Management (10%)

• Handle monthly MRR billing management, ensuring accuracy and timeliness of invoices.
• Manage and monitor subscription and usage-based billing processes, ensuring data integrity.
• Prepare detailed reports for MRR, ARR, and subscription usage metrics for management review.
• Identify and resolve discrepancies in subscription billing and usage data.

4. Process Improvement and Reporting (10%)

• Identify opportunities to optimise sales and finance workflows to improve efficiency and accuracy.
• Prepare and maintain detailed records, reports, and dashboards related to sales, procurement, MRR, ARR, and AR management.
• Support management in financial audits and compliance reviews as required.

5. Collaboration

• Liaise with cross-functional teams, including sales, procurement, and finance, to ensure alignment and seamless operations.

6. Travel

• Possibility of traveling to Singapore HQ (if the incumbent is based in Malaysia) twice a year for meetings or training.

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 3+ years of experience in finance operations, accounts receivable, or a similar role.
• Familiarity with MRR and ARR billing processes and management.
• Strong knowledge of sales and finance operations, including SO, PO, procurement, and subscription billing processes.
• Experience in subscription and usage-based billing reporting preparation is essential.
• Excellent communication skills with a customer-centric approach.
• Proficient in finance tools and systems; experience with ERP systems like Dynamics 365 Business Central is a plus.
• Strong analytical and problem-solving skills.
• High attention to detail and ability to work under tight deadlines.

We’re looking for a motivated and dynamic Service Operations Excellent Executive to join our expanding team. The position supports the development and execution of initiatives that enhance service quality, operational efficiency, and people capability across branches. The role focuses on implementing service management processes, monitoring compliance, supporting training programs, and coordinating improvement projects in line with business and regulatory.

requirements.

In this role you will be responsible for:

Service Process & Performance Support

• Assist in the implementation and monitoring of service management processes at branch level.
• Track operational KPIs, identify gaps, and escalate improvement opportunities.
• Provide administrative and analytical support for service capability initiatives.

Capability Building & Training

• Support the development, updating, and delivery of training materials related to service and operations.
• Coordinate training sessions, workshops, and coaching activities for Service Technicians and Supervisors.
• Collect feedback and monitor training effectiveness to ensure continuous improvement.

Audit & Compliance Monitoring

• Conduct branch visits to monitor service process adherence and regulatory compliance.
• Participate in route rides with Service Technicians and Supervisors to observe service delivery and client experience.
• Prepare audit observations and reports, highlighting areas for corrective actions.

Project & Initiative Support

• Assist in managing projects and programs assigned for service and operations capability development.
• Gather and analyze data, prepare reports, and support solution development for operational improvements.

Stakeholder Engagement

• Liaise with internal teams to ensure smooth execution of capability initiatives.
• Support communication and reporting requirements to management regarding progress, risks, and outcomes.

The ideal candidate will possess:

• Minimum Degree holder in any field.
• Experience in Operations and service industries will be an added advantage.
• Computer skill is essential (Microsoft Word, Microsoft Excel, PowerPoint, and Video Editing).
• Possess good interpersonal, communication and writing skills especially in English.
• Mature, very proactive, result oriented, has good drive, can work under pressure.
• Can manage multiple tasks and deliver according to given deadlines.
• Required to travel to the branches throughout Malaysia.
• Must be mobile and have own transport.

Highly Desirable:

• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

About Us

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

Summary
The Officer – Cargo Operations is responsible for monitoring and coordinating cargo build-up activities for both in-house and third-party (3PL) freighter operations. This role focuses primarily on e-commerce and solutions business, ensuring cargo is built up efficiently, accurately, and in line with flight capacity requirements. The officer also supports ground operations, system updates, and coordination with the Cargo Terminal Operator (CTO) to ensure smooth flight closure and cargo handover.

Key Responsibilities

• Monitor and oversee cargo build-up activities for in-house and 3PL freighter operations, ensuring compliance with operational and safety requirements.
• Ensure optimal load utilization, with a target of 23 tonnes build-up for AK freighter operations, and full-fit utilization for other 3PL freighter flights.
• Coordinate closely with warehouse teams and CTO to ensure cargo is built, staged, and delivered according to flight schedules.
• Conduct CTO monitoring for ground operations, ensuring cargo acceptance, build-up, and handover activities are executed as planned.
• Support and monitor eHUB processing operations, ensuring cargo flows, scanning, and processing milestones are completed correctly.
• Perform and monitor ONET system updates, ensuring accurate and timely milestone status updates throughout the cargo lifecycle.
• Coordinate with CTO on flight closure activities, including cargo manifest checks, load confirmation, and final documentation readiness.
• Assist in resolving operational issues such as late build-up, system discrepancies, missing scans, or last-minute load changes.
• Support ground operations as and when required, including on-site coordination during peak periods or operational disruptions.
• Ensure all activities are conducted in accordance with company SOPs, safety standards, and regulatory requirements.

• Minimum 1–3 years of experience in cargo operations, logistics, e-commerce fulfillment, or ground handling operations.
• Basic understanding of cargo build-up, freighter operations, and ground handling processes.
• Experience or exposure to system updates and cargo milestone tracking is an advantage.
• Familiarity with CTO operations and warehouse coordination is preferred.
• Able to work in a fast-paced, time-critical operational environment, including shift work if required.
• Good communication and coordination skills with internal and external stakeholders.
• Basic proficiency in MS Excel, G Suites and operational reporting.

Key Competencies

• Operational discipline and attention to detail
• Strong coordination and follow-up
• Ability to work under pressure during flight cut-off timelines
• Team-oriented with a hands-on mindset
• Problem-solving and situational awareness

We are looking for suitable candidates for the role of Supply Operations Developer, based at the IKEA Distribution Center in Port Klang, Malaysia. 

The purpose of the job is to secure excellence in total Supply Chain operational performance, and its further development, in close cooperation and alignment with all relevant supply chain stakeholders; contributing to reaching customer perceived availability at the lowest total cost (considering impacts of quality, safety, service performance, sustainability and other supply chain costs securing optimal replenishment solution). 

• Logistical ("flow") performance: Secure logistical operational performance from end-to-end perspective as it is defined by respective set of KPIs/PIs (e.g. OTD, EQU, loading times); within given geographical scope. Follow-up and implement actions within existing and new delivery solutions. 
• Stakeholder management: Align with supply chain stakeholders to secure logistical operational performance, as well as create preconditions for smooth and efficient Supply Operations. Act on deviations to the plan (e.g. prioritization and cancellation of orders) together with our partners and secure the communication flow. 
• New optimized replenishment solutions: Lead their implementation (e.g. new routes) in alignment with relevant stakeholders and in close cooperation with Service Provider Operations Developers. Follow-up and adjust Lead Times based on OTD performance. 
• Constraints and limitations: Identify & define constraints together with internal stakeholders (e.g. loading plan at supplier) to secure preconditions for efficient supply operations and, in general, wished level of logistical performance throughout the year. Follow-up on the compliance of our stakeholders and secure the execution of market-relevant plans (e.g. local activities) in connection with the MOF. 
• Continuous Improvements: Validate and optimize sending and receiving capabilities (e.g. Slot Management) as a link between all supply chain stakeholders. Change, maintain and continuously improve replenishment solutions. Act upon fluctuations to avoid performance disruptions and increased total cost. Propose new logistical set-up to support logistics cost development. Identifies and proposes volume consolidation opportunities and mid-receiver needs. Collaborate with Category Area Teams; support logistic development in new sourcing countries. 
• Deviation Handling: Contribute to the Market Operational Forums, support in constraint situations and ERPs in case of corrective actions need. Secure the right information on constraints and availability impact to our supply chain stakeholders. 
• Development: Support the development of internal working methods and deviation the operational requirements and secure they are captured in the right documentation (e.g. Delivery Handbook). 

Main Purposes of the role:

The role will be part of a team responsible for ensuring that day to day network operations run smoothly across the regions. This will include monitoring the environment and responding to incidents and problems as they arise and performing preventative maintenance where necessary.

Day to day activities will include responding to requests to perform changes and maintenance to the network in line with global standards.

Adherence to ITIL process and procedures alongside global standards is essential.

• The role will work closely with other regional and global resources. The role will also incorporate project and design work as overflow from the Network specialist team.
  
  In this role you will be responsible for:
• As required, it produces outline system designs and specifications, and overall architectures, topologies, configuration databases and design documentation of networks and networking technology within the organisation. Specifies user/system interfaces, including validation and error correction procedures, processing rules, access, security and audit controls. Assesses associated risks, and specifies recovery routines and contingency procedures. Translates logical designs into physical designs.
• Monitors service delivery performance metrics and liaises with managers and customers to ensure that service level agreements are not breached without the stakeholders being given the opportunity of planning for a deterioration in service.
• Carries out agreed operational procedures, including network configuration, installation and maintenance. Uses network management tools to collect and report on network load and performance statistics. Contributes to the implementation of maintenance and installation work. Uses standard procedures and tools to carry out defined system backups, restoring data where necessary. Identifies operational problems and contributes to their resolution.
• Identifies and resolves complex network problems following agreed procedures. Uses network management software and tools to collect agreed performance statistics. Carries out agreed network maintenance tasks.
• Provides technical expertise to enable the correct application of operational procedures. Uses network management tools to determine network load and performance statistics. Contributes to the planning and implementation of maintenance and installation work. Implements agreed network changes and maintenance routines. Identifies operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures. Provides reports and proposals for improvement to specialists, users and managers.
• Uses network management tools to produce management information on capacity and utilisation and investigate issues where necessary.
• Carries out routine audits and checks to ensure adherence to policies and procedures. Facilitates the implementation of mandatory electrical safety testing.
• Acts as the routine contact point between organisation and supplier. Collects and reports on supplier performance data.
• Reviews capacity, performance, availability and other operational metrics and takes appropriate action to ensure corrective and proactive maintenance of storage and backup systems to support the requirement to protect business information.
• Creates reports and proposals for improvement and contributes to the planning and implementation of new installations and scheduled maintenance and changes within the system.
• Prepares and maintains operational procedures and provides technical expertise and appropriate information to the management.
• Take an active part in the ownership of the service that we deliver

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in IT computing environment
• 2- 4 years minimum experience working in an IT Network or similar IT operations support role at an advance level

Experience:

• Has good understanding of technologies used within the organisation
• Extensive experience of Cisco Routing and Switching, Cisco ASA, Aruba Switching & Wireless, Stingray traffic manager, VPN, DHCP, Aerohive WAP’s and Velocloud SD-WAN
• Experience of technologies wider than networks, Microsoft Server technologies, Linux, specifically around Proxy Servers, DHCP, DNS
• The ability to work across technology silos to resolve issues independently

Knowledge & Skills:

• Works under broad direction. Work is often self-initiated. Is fully accountable for meeting allocated technical and/or project/supervisory objectives. Establishes milestones and has a significant role in the delegation of responsibilities.
• Influences organisation, customers, suppliers, partners and peers on the contribution of own specialism.
• Builds appropriate and effective business relationships.
• Makes decisions which impact the success of assigned projects i.e. results, deadlines and budget. Has significant influence over the allocation and management of resources appropriate to given assignments.
• Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Understands the relationship between own specialism and wider customer/organisational requirements.
• Has in-depth commercial and technical expertise, often in a variety of environments.
• Demonstrates an understanding of current developments in the application of Information Systems and is able to assimilate and interpret advice from specialists - technical or otherwise.
• Has some knowledge of IT standards and codes of conduct.
• Planning and organisation - Determining a course of action by breaking it down into smaller steps and by planning and resourcing each of these, making allowance for potential problems.
• Decision making - Making decisions at the appropriate time, taking into account the needs of the situation, priorities, constraints and the availability of necessary information.
• Initiative - Being proactive, taking action and anticipating opportunities.
• Communication - interact with other members of IT and the business through multiple methods of communication.
• Ownership - Must be able to demonstrate the ability to own a problem or incident and instill confidence that problems will be resolved in a timely manner.
• Improvisation - Dealing effectively with unexpected situations, taking advantage of opportunities and overcoming problems.
• Commercial orientation - Keeping commercial aspects continually in mind when taking actions or making decisions.
• Customer focus - Understanding the needs of the internal or external customer and keeping them in mind when taking actions or making decisions.
• Influence, persuasion and personal impact - The ability of an individual to convey a level of confidence and professionalism, positively influencing and persuading others to take a specific course of action when there is no direct line of command or control.
• Interaction with people - Establishing relationships and maintaining contacts with people from a variety of backgrounds. Effective and sensitive communicator in different societies and cultures.
• Teamwork - Working cooperatively (rather than competitively) with others to achieve a common goal