ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

Role Overview

We are a fast-growing insurtech company focused on transforming the motor insurance ecosystem through automation, data, and customer-centric digital experiences. Our mission is to simplify insurance operations, reduce processing time, and improve accuracy across the policy lifecycle. 

We are looking for an RPA Engineer to design, develop, and deploy automation solutions across our insurance operations. The role will focus on improving operational efficiency, reducing manual workload, and enhancing data accuracy across policy workflows and customer engagement.

You will work closely with Business Transformation, Operations, Product, and Technology teams to automate high-volume processes using RPA tools and integrate data pipelines across systems such as CRM, Google Cloud and messaging platforms.

WHAT YOU'LL DO:

RPA Development & Automation

• Design, develop, and maintain RPA bots to automate repetitive insurance processes (quotation handling, policy issuance, claims).
• Collaborate with stakeholders to gather business requirements and translate them into technical solutions.
• Build robust, scalable, and efficient automation workflows following RPA best practices.
• Conduct testing, debugging, and validation of RPA solutions to ensure seamless execution.
• Monitor, maintain, and optimize RPA bots to ensure continuous performance.
• Ensure automation solutions comply with regulatory and data security requirements
• Optimize existing automation scripts to improve speed, efficiency, and scalability.
• Provide technical support and resolve issues related to RPA bots in production.
• Implement proper exception handling, logging, and monitoring mechanisms.

Process Automation & System Integration

• Automate data workflows between internal systems, CRM platforms, and third-party applications.
• Integrate RPA workflows with APIs, databases, and cloud-based platforms.
• Work with structured and semi-structured data from multiple systems.

WHAT WE'RE LOOKING FOR:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 2-4 years of experience in RPA tools (e.g., Power Automate Desktop, UiPath, Automation Anywhere or similar).
• Experience working in the insurance or financial services industry is an advantage.
• UiPath Certified Advanced RPA Developer (UiARD), Blue Prism Developer Certification, Automation Anywhere Certified Advanced RPA Professional or related Professional RPA Certification is preferred but not compulsory.
• Experience in scripting/programming languages (e.g., Python, VBScript, JavaScript, C#) is an advantage.
• Familiarity with process analysis, workflow design, and system integration.
• Understanding of database queries (SQL) and API integration.

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

What will you do:

• To assist on executing tasks assigned within turn around time.
• To review and assess applications for various initiatives.
• To verify and validate initial transactions between SMEs and service providers.
• To liaise with service providers and financial institutions to ensure smooth operations.
• To perform due diligence on service submissions to ensure the legitimacy of the service provided.
• To collaborate closely with essential parties, including those within the organization and external stakeholders, to guarantee timely delivery of projects or tasks.

What are we looking for:

• Currently pursuing a degree in finance, accounting, or any related field.
• Strong analytical and research skills.
• Excellent attention to detail.
• Good communication and interpersonal skills.
• Proficient in Microsoft Excel.
• Able to commit 6 months internship.
• Able to commit for 5 days in a week during the internship period.

This internship comes with a monthly allowance of RM1,000.

About the company :

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role :

We're hiring a Technical SEO Specialist to own the health, visibility, and performance of our multilingual web properties. This is a hands-on, execution-focused role — you'll work directly with engineering and marketing to build a scalable SEO foundation across our global digital ecosystem.

Key Responsibility :

• Conduct regular technical SEO audits and drive the resolution of identified issues across the website.

• Manage and maintain robots.txt, XML sitemaps, canonical tags, pagination logic, and other core technical SEO elements.
• Architect and optimize internal linking structures and URL hierarchies for a multi-locale website.
• Implement, monitor, and troubleshoot hreflang across all language and regional variants to ensure accurate international targeting.
• Own and improve Core Web Vitals performance, including LCP, CLS, and INP, across key landing pages.
• Partner closely with developers to deliver front-end performance optimizations and improve overall site speed.
• Run ongoing benchmarking and diagnostics using industry-standard SEO and performance tools.
• Implement and maintain structured data using JSON-LD across all relevant page types.
• Strengthen brand entity signals to support visibility in Google’s Knowledge Graph and other search ecosystems.
• Maintain semantic HTML best practices to improve Crawlability, Indexing, and Machine Readability for both search engines and AI systems.
• Develop and execute international SEO strategies across active markets, working closely with content and localisation teams on region-specific targeting.
• Monitor crawl budget, indexation health, and site architecture to ensure strong technical site health and efficient search engine access.
• Manage Google Search Console across all domains and regional properties, ensuring issues are identified and resolved promptly.
• Configure and maintain GA4, Google Search Console, and Google Tag Manager consistently across all domains.
• Report on key SEO performance metrics, including impressions, CTR, rankings, indexation, and organic conversion attribution.
• Develop strategies to strengthen visibility in AI-curated search results, answer engines, and emerging search experiences.
• Ensure content, technical signals, and entity optimisation are aligned with evolving search engine and AI discovery trends.
  
  

• 3–5+ years in a dedicated Technical SEO role, ideally at a fintech or multi-locale B2C brand
• Experience managing SEO for large, multilingual websites across multiple international markets
• Hands-on with HTML5, CSS3, and JavaScript — able to read and write code, not just review it
• Solid understanding of Next.js/React SEO implications including JS rendering and SSR vs CSR
• Expert-level use of Screaming Frog, Sitebulb, GSC, GA4, and GTM
• Strong Schema.org and JSON-LD implementation experience
• Familiarity with headless CMS environments (Strapi preferred) and CDN configuration (Cloudflare)
• Strong communicator — able to brief developers technically and present to non-technical stakeholders

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Team - ID3

GBG’s ID3 is a world-leading software-as-a-service product providing identification services to financial institutions, telecommunications providers and other businesses where customer identification is essential. This excellent opportunity will have you working on the ID3 on-line identity product which is used by many of UK and Europe’s most progressive businesses.

QA Engineer

Reporting into the Lead Software Developer, you will champion an automation first testing strategy within the Agile team. You will design, build and maintain automated test frameworks while performing focused exploratory testing to validate new features, investigate defects and ensure broad, meaningful coverage across the product.

What you will do

As part of Agile development teams: 

• Create thorough test scenarios and test cases based on agreed acceptance criteria. 
• Provide advice, especially to the Product Owner, on any gaps in, or issues with, the acceptance criteria from a testing perspective. 
• Perform focused exploratory testing activities, documenting results and creating clear, actionable defect reports (using Jira and Xray). 
• Create and execute automated test scripts and contribute to the maintenance of automated test suites. 
• Assist with the creation, management and execution of test plans for larger feature development activities where needed. 
• Actively contribute to Agile team ceremonies, working to ensure they provide input and value to the team. 
• Actively contribute to quality assurance improvements and initiatives. 
• Provide guidance on QA processes, product knowledge as well as test automation knowledge to the Agile team. 
• Review test automation scripts, as well as monitoring failed test cases and maintain its correctness and efficiency. 

Skills we’re looking for

Technical Skills 

• Strong experience in testing web-based and API-based applications, with a focus on automation-first quality practices. 
• Hands-on experience with modern test automation frameworks such as Playwright, Selenium or Cypress, with the ability to design and maintain scalable UI and API test suites. 
• Experience using API testing tools (e.g., ReadyAPI, Postman, or similar), including creating data‑driven API tests — transferable tooling skills are valued over specific products. 
• Proficiency in building and maintaining automation frameworks using Page Object Model (POM) and data‑driven test design patterns. 
• Knowledge of CI/CD processes and experience integrating automated tests into pipelines such as Azure DevOps or GitHub Actions. 
• Experience with performance testing using JMeter, ideally executed and managed through Azure Load Testing. 
• Strong exploratory testing skills and a solid understanding of risk‑based testing approaches. 
• Excellent analytical skills for reviewing acceptance criteria, identifying test gaps, and ensuring effective test coverage. 
• Experience working within Agile development teams and contributing to continuous quality practices. 
• Familiarity with cloud platforms — experience with Azure is beneficial, and experience with or willingness to learn AWS is advantageous as we transition. 
• Openness to using AI-assisted development and testing tools, including GitHub Copilot, to accelerate analysis, test creation and automation workflows. 

Interpersonal Skills 

• Excellent verbal and written communication skills in English, enabling effective collaboration within cross‑regional Agile teams. 
• A demonstrated ability to work as a team within a fast-paced team. 
• Flexible, resilient and able to change focus on demand. 
• Self-motivated and enthusiastic. 
• Demonstrated ability to learn quickly within a continually changing, challenging environment. 
• Ability to prioritise and to work independently, takes ownership of own workload. 
• Ability to guide or coach team members on QA related skills and knowledge. 
• A focus on thorough software quality and documentation, takes pride in high-quality product releases. 

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.   

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We’re looking for a Marketing Specialist to be the operational glue for JAPAC web & paid media. Own trafficking, compliance, localisation and QA of assets, links and ad copy, removing bottlenecks and ensuring every execution is launch-ready, accurate and consistent across markets.

Role: 

• Manage the end-to-end trafficking of paid media assets for LinkedIn and content syndication, populating rotation sheets and coordinating URL builds.
• Lead the localisation of ad copy for the Malaysian and regional markets, leveraging AI tools to ensure cultural relevance before vendor hand-off.
• Conduct rigorous "Mock Reviews" of creatives to ensure branding alignment, correct logo usage, and language accuracy for different audience segments (SMB vs. Enterprise).
• Execute weekly lead management QA, partnering with global teams to solve data discrepancies between Integrate, Marketo, Salesforce, and Sigma.
• Monitor lead health metrics, including invalid lead rates and vendor rejection percentages, to prevent MQL surges and ensure quality.
• Own the web compliance workflow, QA-ing live pages for broken links, proper schema markups, and functional lead-capture forms.
• Support social media compliance by ensuring all creatives align with global templates and maintaining hygiene across webinar channels.
• Assist with SEO site health maintenance, specifically focusing on internal link updates and identifying "dead" or blank pages on the site.
• Act as the primary liaison between internal marketing teams and external media vendors to reduce "back-and-forth" during campaign setups.

You:

• BA/BS degree or equivalent experience
• 3+ years of experience in digital marketing operations, paid media trafficking, or lead management.
• Strong understanding of the paid media ecosystem (LinkedIn Ads) and the technicalities of tracking URLs (UTMs).
• Familiarity with B2B marketing automation and CRM stacks (e.g., Marketo, Salesforce, Integrate).
• Exceptional attention to detail; you are someone who notices the "small things" in a creative mock-up or a data sheet.
• Ability to manage laborious administrative tasks with high speed and accuracy, maintaining a "can-do" attitude in a high-volume environment.
• Proactive problem-solver who can identify vendor quality issues or pacing inconsistencies before they impact the budget.

• Exceptional verbal and written English communication and presentation skills

Contract Type: 12 Months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Abi is a global virtual care platform, providing patients with on-demand, omni-channel access to healthcare professionals in 40 countries around the world. Our mission is to make professional healthcare as easy to access as advice from a friend.
By radically reducing barriers to professional healthcare access, we contribute to the United Nations Sustainable Development Goal 3 “to ensure healthy lives and promote well-being for all."

The role

In this role, you will own and optimise our revenue operations infrastructure. You will support the BD and Client Success teams through clean data, efficient processes, and clear performance reporting. You will also manage pricing tools and coordinate conferences and events that support our commercial growth.

You will report directly to the CEO and work closely with senior leadership on commercial performance.

Objectives

You will ensure our commercial teams operate with clarity, efficiency, and reliable data.

Tasks

• Own and manage HubSpot (data integrity, workflows, reporting)
• Maintain accurate pipeline, forecasting, and performance reporting
• Support BD and CS teams with sales administration and deal tracking
• Build and maintain pricing tools and commercial models
• Produce regular revenue and performance reports for leadership
• Identify and implement process improvements across the revenue cycle
• Coordinate conferences and industry events (planning, logistics, vendor management)
• Manage related budgets and track ROI from events

Attributes

• Strong interest in the latest technology innovations
• Independently manage your own time
• Enjoy working in an international environment
• Curious and process-driven
• High attention to detail
• Comfortable working with senior leadership and contributing to commercial decision-making
• People value your integrity, and they trust you to be true to your word
• The startup world appeals to you as a professional choice

Skills & Experience

• 5+ years in Revenue Operations, Sales Operations, or similar role
• Strong experience with HubSpot
• Experience supporting sales teams with reporting and pipeline management
• Strong Excel / Google Sheets skills
• Experience building or managing pricing tools or commercial models
• Experience coordinating events or conferences is a plus
• Experience in a SaaS or subscription-based business is a plus
• Professional fluency in written and spoken English

About ThoughtFull:

ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere. 

ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporates clients around the Asian region and beyond. We were the first in Asia to offer clinically validated text-based coaching and the first to partner with insurers, making care more accessible to individuals and businesses. Join us on our mission and be part of our rockstar team! 

Job Description of People Operations Associate: 

Thoughtfull is seeking an HR Operations Associate to support the expansion of our regional teams in Malaysia, Hong Kong, and Singapore. The ideal candidate will possess strong attention to detail and organizational skills, and be able to effectively manage multiple tasks in a fast-paced and growing environment. This role requires a meticulous and reliable individual who is eager to learn and contribute to supporting business growth and scalability. A positive attitude, strong sense of responsibility, and good communication skills are essential. At Thoughtfull, we value our employee relationships and strive to provide the best experience from onboarding to becoming a Thoughtfull alumni.

What you will do:  

• Be the first line of support for employees, acting as a point of contact for HR-related queries such as policies and benefits
• Support the end-to-end employment journey from pre-boarding to offboarding, including maintaining HR systems, organizing employee records, and assisting with HR reporting
• Provide day-to-day HR support and guidance to employees, ensuring adherence to HR policies, procedures, and local labor regulations
• Support the KL site lead in fostering a positive and engaging work environment for the KL team
• Assist in the implementation and rollout of people programs and initiatives
• Collaborate cross-functionally with Ops, Finance, and other departments to support people-related processes and projects

• 2–5 years of experience in an HR or People Operations role, preferably in a fast-paced and growing environment; exposure to improving or supporting operational processes is a plus
• Language: Fluent in English and Chinese to support global stakeholders.
• Strong organizational and coordination skills, with the ability to manage multiple tasks and priorities effectively
• Proactive and reliable, with the ability to take initiative and follow through on tasks and improvements
• Adaptable to change, with respect for different work styles, and able to handle confidential and sensitive information with discretion
• Prior experience in a fast-growing startup or scale-up environment in the APAC region is a plus

Basic Salary Range: MYR4,000 - MYR6,400

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

Moomoo is an innovative investment and trading platform that is dedicated to empowering global investors with user-friendly yet powerful tools, data, and insights. Our mission is to transform the investment journey into a more accessible and enriching experience for individuals at all levels of trading expertise. We recognize that investing is a long-term journey, and that’s why we equip our users with a robust suite of features including real-time market data, advanced technical analysis tools, and comprehensive order book data. By prioritizing transparency, innovation, and community, we strive to deliver an exceptional investment experience tailored to the unique needs of each investor. As a leading player in the financial services industry, we invite enthusiastic and driven individuals to join our team as interns. This internship offers a unique opportunity to gain firsthand experience in the financial technology sector while working alongside industry professionals in a collaborative environment. As an intern at Moomoo, you will contribute to our mission of unlocking financial potential for investors and gain invaluable insights that can shape your future career in financial services.

Responsibilities

• Assist in planning, organizing, and executing events (e.g., product launches, roadshows, pop-up events, internal events)
• Conduct market research to identify trends and competitor analysis.
• Assist in daily operations of retail stores
• Provide customer service support during peak hours or campaigns

• Currently pursuing a degree in Finance, Economics, Business, or a related field.
• Strong analytical skills with a keen interest in financial markets and investment strategies.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Familiarity with financial analysis tools and software is a plus.
• Ability to work collaboratively in a team-driven environment.
• Eagerness to learn and adapt in a fast-paced and dynamic setting.

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU’LL DO:

• Handle insurance policy issuance, including generating accurate quotations and preparing cover notes within set timelines.
• Work closely with customers to gather required documents and ensure a seamless policy issuance process.
• Carefully review documents and cover notes for accuracy and completeness, enabling timely policy activation.
• Coordinate with insurance providers to follow up on pending approvals and ensure smooth processing.
• Manage customer accounts, addressing inquiries and maintaining satisfaction with our products and services.
• Contribute to team efforts by meeting sales and renewal targets.

WHAT WE EXPECT OF YOU:

• Minimum diploma in business, communications, or a related field.
• At least 2 years of experience in a customer service role, preferably handling email and WhatsApp communications.
• Proven hands-on experience in insurance issuance is a must.
• Experience in the insurance industry is a strong advantage.
• Strong attention to detail and excellent organizational skills.
• A customer-focused mindset with strong communication and problem-solving abilities.
• Self-reliance and adaptability to handle responsibilities independently.
• Leadership potential and a desire to grow into a people management role.

Role Overview

The Technical Analyst engineer is the engine room of the Client Experience department, reporting directly to the AI Lead. You will bridge the gap between technical infrastructure and business intelligence by building and maintaining the department’s automation stack—using Zendesk and Python—while applying AI/LLM knowledge to enhance support capabilities. You will also serve as the team’s data anchor, performing deep-dive financial reconciliations and building automated dashboards to drive data-led decision-making.

Key Responsibilities

1. Automation & AI Integration
• Zendesk & SaaS Optimization: Architect and maintain Zendesk triggers, automations, and complex workflows;
• Python-Led Automation: Develop and deploy Python scripts to automate repetitive manual tasks.
• AI Feature Deployment: Implement and tune advanced AI features within SaaS, managing knowledge base training and basic RAG (Retrieval-Augmented Generation) logic.
2. Data Tools & Reporting
• Advanced Data Analysis: Use tools extensively for high-stakes data cleaning, financial reconciliation, and analysis (advanced formulas and Power Query required).
• BI Dashboarding: Build and maintain automated reports to track KPIs and operational health.
• Management Reporting: Prepare regular operations and analysis reports, translating raw data into insights for Finance and Management teams.
3. Process Improvement & Collaboration
• Workflow Refinement: Support the optimization of processes, rules, and SOPs to improve efficiency, transparency, and internal control.
• Cross-functional Alignment: Work closely with Payment, Finance, IT, and Product teams to drive system improvements and handle security-related whitelisting or response tasks.

• Platform Expertise: Hands-on experience with Zendesk Administration (workflows, triggers, and app integrations).

• Advanced Data Skills: Expert-level Excel (Power Query, Pivot Tables, and complex financial reconciliation); experience with SQL and BI tools.
• Automation & Scripting (Preferrable): Proficiency in Python for business process automation and data extraction; experience with APIs and Webhooks.
• AI Literacy (Preferrable): A foundational understanding of LLMs and how to apply them within a customer experience or operational framework.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We’re looking for a Merchant Operations Executive to join our team and play a key role in managing and supporting our growing merchant network. If you enjoy working in a fast-paced environment and thrive on solving operational challenges, this role is for you.

What You’ll Do

As the main point of contact for our merchants, you will:

• Manage end-to-end merchant onboarding, including documentation, setup, and training
• Ensure smooth activation and support merchants through their initial journey
• Handle day-to-day merchant inquiries related to transactions, settlements, and system usage
• Monitor merchant performance and activity, and drive reactivation where needed
• Ensure compliance with operational and regulatory requirements
• Troubleshoot issues and coordinate with internal teams (Tech, Finance, Logistics) for resolution
• Continuously identify opportunities to improve processes and merchant experience

• Strong communication and stakeholder management skills
• Detail-oriented with a problem-solving mindset
• Ability to manage multiple tasks in a fast-paced environment
• Experience in operations, customer support, or payments/POS is a plus
• Comfortable working with data and tracking performance metrics

We are seeking a passionate Ecommerce Operations Project Coordinator who will be connecting difference marketing functions to successfully execute ecommerce campaigns and other ecommerce operational needs.

This driven person will also need to manage relationship with Lazada and Shopee to learn about the latest tools and updates from the platforms. The candidate will be considered a key member of PRISM+ overseas expansion team and will report to Country Director of Malaysia.

Responsibilities of a Ecommerce Operations Project Coordinator but are not limited to:

• Execute checklist of actionable during campaigns.
• Work with CRM, creative, marketplace platforms after campaign pricing confirmed.
• Create/Improve SKU listings to ensure our customer experiences are the best.
• Handle all our website (www.prismplus.my) banners and freebies updates.
• Submit forecast to operation team for them to plan manpower allocation.

• Proficient in Lazada, Shopee Seller Centre Portal (>1 years of Experience).
• Proficient in Shopify portal (>1 year of Experience).
• Proficient in Excel.
• Bachelor’s Degree in Business and Marketing, or any relevant course of studies.
• At least 2 years’ experience in digital marketing – preferred to be in a e-commerce company.
• Ability to work during midnights/weekends during to campaign requirements.
• Thrives in dynamic, uncertain, and fast-moving environments, a hustler.
• A strong level of passion to understand thoroughly performance advertisement growth metrics.

Job Summary

We are looking for a detail-oriented and motivated fresh graduate or Internship to join our team as a Payment Operations. This role will support daily payment processing, transaction monitoring, and issue resolution while gaining hands-on experience in fintech and payment operations.

Key Responsibilities

• Assist in processing daily deposits and withdrawals
• Monitor transaction status and ensure timely updates
• Support reconciliation between payment systems, CRM, and internal records
• Investigate and resolve payment-related issues (e.g. failed transactions, delays, mismatches)
• Liaise with internal teams for issue resolution
• Help maintain accurate records and documentation of payment activities
• Support escalation handling and follow-up on pending cases

What You Will Gain

• Hands-on experience in payment operations
• Exposure to real transaction systems and reconciliation processes
• Opportunity to work in a fast-growing and dynamic environment
• Potential for full-time conversion based on performance

• Bachelor in Finance, Business, Economics, or related fields

• Strong attention to detail and good analytical skills
• Good communication skills in English; Mandarin is an advantage
• Proficient in Microsoft Excel
• Responsible, proactive, and willing to learn

Preferred Qualifications (Adding point)

• Experience handling data, reconciliation, or operational tasks

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

Role Summary

This role is designed as a high-impact operational and strategic support function to the Head of the Client Settlements department. The candidate will be responsible for driving settlement-related initiatives, enhancing PSP performance monitoring, improving funding workflows, and ensuring strong operational control across all payment channels.

 Key Responsibilities

• Daily validation of PSP deposit/withdrawal flows (success rates, processing time, reconciliation accuracy)
• Monitor PSP cost structure (fees, FX cost, hidden cost leakage)
• Identify anomalies in transaction behaviour and escalate risks proactively
• Perform ongoing PSP risk assessment (counterparty risk, fund exposure, operational reliability)
• Monitor PSP balances and liquidity distribution across channels
• Support development of PSP risk dashboards and alert mechanisms
• Review and improve current settlement SOPs and workflows
• Identify inefficiencies in reconciliation, fund routing, and approval processes
• Drive automation initiatives (API, dashboards, tagging systems)
• Act as execution owner for settlement-related projects (for example, PSP API integration, auto-withdrawal, ledger monitoring)
• Coordinate effectively with other departments, like Product, Tech, BO Funding, and Risk teams
• Track project milestones and ensure timely delivery
• Build structured reporting on PSP performance, funding flows, and operational KPIs
• Support decision-making through data insights (cost optimization, risk exposure, efficiency improvements)

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Summary

We are looking for a Junior Product Manager to support the development and enhancement of internal digital platforms that enable merchant operations, workflow automation and business productivity.

This role focuses on improving operational efficiency, user experience and system adoption across internal stakeholders and merchant-facing processes.

Key Responsibilities

• Support feature development and optimisation of internal business platforms and digital tools
• Work closely with Operations, Customer Service, Sales and Technology teams to identify workflow improvement opportunities
• Assist in digitalisation initiatives such as process automation, reporting dashboards and system enhancements
• Coordinate product testing, rollout support and user feedback consolidation
• Maintain product documentation, SOP improvements and knowledge base updates
• Monitor product usage trends and assist in performance analysis
• Support cross-market implementation and alignment activities

• 2–3 years experience in product operations, digital product support, fintech, SaaS or operational transformation roles
• Strong coordination skills with structured execution mindset
• Comfortable working with technical and business stakeholders
• Detail-oriented and proactive learner

Good to Have

• Exposure to merchant solutions, payments ecosystem or operational systems
• Experience supporting internal productivity tools or workflow platforms

Level:   Medior R4

Location: Flexible (Kuala Lumpur, Singapore)

Type: Full-time B2B 

Department: Sales
Reporting To: APAC Sales Director

Reporting (Functionally) to: Presales Lead

About Innovatrics

Innovatrics is a global provider of biometric identity management solutions, delivering fingerprint, face, iris, and multimodal biometric technologies to government and enterprise customers worldwide. The company operates independently with a strong R&D foundation and a reputation for high NIST-ranked performance and scalable identity platforms.

Your Role

You’ll act as the technical backbone of the sales process working closely with Business Development Managers – helping our partners, system integrators and end clients understand how biometric technology works, aligning their business needs with our solutions capabilities, and ensuring a smooth transition from presales phase to purchase and implementation.

Geographic Scope

·        APAC region

Travel: 40–60% depending on active programs.

Why This Job Is Exciting

As a Pre-Sales Engineer, you will be in direct contact with our customers from diverse industries, regions, and cultures. Your role is critical to close the sales process, with trust in the technical capabilities of our solutions being a key pillar of successful sales. You will act as the technical expert during the sales cycle, working closely with our sales and solutions teams to align customer needs with our technology. Your contributions will directly impact our growth and client satisfaction, making you a vital part of the company's success.

Role Summary

Build and maintain internal automations, AI assistants and AI-powered marketing tools that increase speed, consistency, and performance in day-to-day execution. You’ll use a mix of low-code (e.g. n8n) and custom code, working closely with marketing, sales and other departments.

Importantly, you are someone who is passionate about what's possible with AI and eager to push the boundaries of what we can build internally. You should be experimenting with projects like OpenClaw and have your opinions on what are the best ways to build AI assistants to improve productivity.

KEY RESPONSIBILITIES

• Build automations: Use a combination of low code and custom code to build automations that dramatically improve productivity. Prior experience building production-grade automations is highly valued.
• AI Agent Development: Design and deploy production-grade AI agents, and understand requirements and tradeoffs for non-trivial projects (e.g. evaluation, self-learning, cost)
• AI Sales/Marketing Tools: Build AI-assisted workflows to help sales & marketing drive demand-gen. Experience using AI to generate TikTok/short-formvideo ad assets is highly valued.
• Process Automation: Map workflows, spot inefficiencies, and automate repeatable processes

• Builder mentality: Proactive, takes ownership, and not afraid of big goals and fast iteration
• Prior experience or willingness to learn how to create AI video pipelines
• Hands-on experience with LLM APIs and prompt engineering, and experience building or experimenting with AI agents or multi-step reasoning pipelines
• Coding ability: Proficient in Python for scripting, API integrations, and automation logic. Able to write clean, working code independently
• Clear communicator who can work with non-technical stakeholders.

As a Software Engineer you will be responsible for building and maintaining high-quality, scalable front-end applications using React and related technologies. This role involves collaborating with designers, back-end engineers, QA engineers, and SREs to deliver user-centric features that align with business objectives

Who we are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Our commitments to each other

We have each other’s backs

There when we need each other most

 We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

Responsibilities

• Building new content according to product design specifications
• Investigating and fixing bugs with existing content
• Testing and delivery of changes
• Documentation and communication of all work
• Keeping up to date with relevant new technologies

• Experience in JavaScript
• Experience in React
• Experience developing for Prismic or another Enterprise CMS

Preferred Requirements

• Experience in TypeScript, AWS, and Gitlab
• Ability to translate design tools (Figma, Sketch) into code with precision
• Ability to implement tailored UX enhancements
• Understanding of SEO-friendly front-end development
• Experience with testing for cross-browser and responsive behaviour
• Experience with experimentation platforms (e.g., A/B testing) and web analytics

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:
We are seeking a proactive and detail-oriented Settlement Officer to join our team. This role will play a critical part in ensuring the efficient execution of daily settlement activities, accurate reconciliation of accounts, and maintenance of financial records using Xero. The ideal candidate will be responsible for supporting payment processing with third-party providers, responding to customer cases, and preparing transaction remittances.

Job Responsibilities:

• Support the processing of withdrawal payments with third-party Payment Service Providers (PSPs), following established procedures and security measures.

• Respond to customer cases promptly and professionally, escalating complex issues to supervisors as necessary.
• Foster positive relationships with external service providers, facilitating effective communication and problem-solving.
• Assist in preparing transaction remittances for the night shift, ensuring completeness and accuracy.
• Contribute to daily settlement procedures and data entry into the ledger system.
• Perform daily settlement tasks under the supervision of senior staff members.
• Conduct reconciliation of bank accounts to transaction accounts, reporting any discrepancies to supervisors for resolution.
• Assist in bookkeeping activities using Xero accounting software, maintaining organized and accurate financial records.

• Well organised with high accuracy levels, attention to detail
• Skillful with MS Office (especially Excel)
• High proficiency in both English and Mandarin
• Work well in a team and be able to work autonomously and take ownership of tasks
• Excellent communication skills and strong organizational and time management skills
• Familiar with MT4/MT5 Trading system is a plus
• Students are welcome to apply as well

Senior / Lead DevOps Engineer

Why You Should Apply
- Varied and strategic role across CI/CD, Infrastructure-as-Code (IaC), and Cloud Automation, reporting directly to the Head of Engineering.
- Lead all DevOps initiatives and set the foundations for CI/CD, automation, and shift-left practices.
- Clear 6-12 month objective to standardise CI/CD and reduce manual release and build processes, with full leadership support and resources.
- Opportunity to join a stable global financial services company (non-bank) that has established a regulated product suite in Malaysia over the past 5 years.

What You Will Do
- Lead the design and implementation of CI/CD pipelines, reusable pipeline architecture, quality gates, branching governance, automation testing, and release discipline.
- Establish CI foundations across repositories, build validation, early defect detection, and Git workflow standards.
- Drive Continuous Delivery and Deployment Automation, improve rollback strategies, release traceability, and reduce manual intervention.
- Implement Infrastructure-as-Code practices and cloud automation initiatives.
- Enhance deployment strategies, including blue-green and canary deployments.

What You Will Need
- Minimum 6 years of hands-on DevOps experience with AWS or similar platforms (Azure, GCP).
- Relevant experience as a DevOps engineer, cloud engineer, platform engineer, build & release engineer, or SRE.
- Ability to work independently and hands-on, driving digital transformation without reliance on a large team or strict SOPs.
- Experience in fintech, tech companies, product companies, or digital transformation teams within enterprise/MNC environments.
- Strong CI/CD transformation experience (Git-based CI, Jenkins, etc.).
- Hands-on experience with containerization and Infrastructure-as-Code.

About the Company & Team
- Malaysian team and product suite are less than 5 years old, part of a globally established fintech and financial services company operating in 15 countries.
- Regulated under Bank Negara Malaysia, ensuring high regulation and financial security.
- All products are built in-house, enabling long-term initiatives with internal technical capability.
- Provides end-to-end solutions across front, middle, and back office functions, serving both retail and institutional customers under its own brand and a white-label B2B product.
- Hybrid work arrangement, based in central Kuala Lumpur.

How to Apply
- Click the “apply” button. You may submit your CV or LinkedIn profile—whatever you prefer.
- The recruiter is happy to share more information with you before you proceed.
- Every applicant or enquiry will receive a reply.

Note
- Employment passes, work visas, or relocation support are not available.
- Only candidates with work rights in Malaysia will be considered.

• Process end-to-end payroll transactions accurately and on time for all assigned entities.

• Collect, verify, calculate, and input payroll data to maintain accurate and up-to-date payroll records.

• Maintain and update payroll information including salary adjustments, allowances, deductions, bonuses, and statutory contributions.

• Compile payroll summaries covering earnings, taxes, deductions, leave, and other payroll components for reporting purposes.

• Calculate and ensure accurate statutory deductions and employer contributions in accordance with Malaysian regulations, including EPF, SOCSO, EIS, and PCB.

• Ensure payroll processes comply with company policies, internal controls, and local employment regulations.

• Respond to employee enquiries relating to payroll matters and resolve payroll discrepancies in a timely manner.

• Maintain payroll documentation and records to support audit and compliance requirements.

• Assist with employment changes such as salary adjustments and employment variation letters to ensure payroll system accuracy.

• Support payroll reconciliation, reporting, and month-end payroll closing activities.

• Prepare payroll reports and provide ad hoc financial or operational payroll reporting when required.

• Continuously review payroll procedures and identify opportunities to improve payroll efficiency and accuracy.
• Assist in handling ad-hoc HR-related matters and cases as assigned.

• Bachelor’s degree in Accounting, Finance, Human Resources, or a related discipline.

• 2–4 years of payroll administration experience, preferably in Malaysia payroll processing.

• Strong knowledge of Malaysian statutory requirements including EPF, SOCSO, EIS, PCB, and payroll compliance.

• Experience with payroll systems and HRIS platforms.

• Strong numerical accuracy and attention to detail.

• Ability to handle confidential employee payroll information with discretion.

• Good problem-solving skills and the ability to resolve payroll discrepancies.

• Strong organisational skills and ability to manage payroll deadlines.

• Good communication skills to support employee payroll enquiries.