The Payroll Manager – Asia Pacific (APAC) will lead a team of up to 10 overseeing payroll operations working closely with outsourced partners across multiple countries in the region.   

The role will be the escalation point for complex payroll issues and ensure strict adherence to local labour laws and tax regulations.  Responsible for ensuring accurate, timely, and compliant payroll delivery while supporting tech‑industry demands such as global mobility, equity compensation, scalable processes, and high‑growth workforce expansion. Partnering closely with HR, Finance, Compensation and Benefits, Global Mobility, and external vendors (Dayforce and EX3 who manage our Employee Central Payroll) to deliver a world‑class payroll experience in a dynamic and innovative environment.

1. Strategic Regional Leadership

• Define and execute the regional payroll strategy that supports rapid scaling, new country expansion, harmonisation and merging of entities and evolving tech‑industry regulatory requirements.
• Serve as the senior payroll advisor to People/HR leadership, Finance, and executive teams on APAC payroll matters.
• Anticipate business needs in a high-growth, high-change environment and proactively adapt processes.
• Leading on payroll projects including acquisition integration, systems implementation, migration and continuous improvement activities

2. Governance, Controls & Compliance

• Ensure team awareness and understanding of latest payroll policies, updates in legislation and procedures
• Own APAC payroll governance, ensuring all payroll activities adhere to internal controls, SOX, data privacy requirements, and audit expectations.
• Maintain deep knowledge of country-specific payroll, tax, social insurance, and labour regulations across APAC’s diverse markets.
• Partner with Legal, Security, and Compliance teams to meet GDPR/APAC data protection standards, including handling sensitive employee data securely.

3. Payroll Operations Oversight

• Oversee end-to-end payroll operations across multiple APAC countries, delivering accurate and timely payroll for tech employee populations (full-time, contractors, interns, remote/hybrid workers).
• Coordinate year-end payroll processes, including tax reporting, annual statements, and compliance filings for each country
• Manage complex payroll cycles involving Global Mobility, RSUs, ESPP, bonuses, sign-on awards, retention plans, and variable pay common in tech compensation.
• Review and sign off on payroll reconciliations, general ledger journals, funding, variance reports, and statutory filings.

4. Vendor Management

• Lead relationships with regional and in-country payroll vendors
• Evaluate and implement new payroll models as the company expands into new APAC markets.
• Drive performance reviews, SLA monitoring, and contract negotiations.

5. Technology, Automation & Innovation

• Champion payroll automation, system optimization, and integration with HRIS/Finance platforms (SAP SuccessFactors, and Success Factors Payroll (ECP)
• Partner with IT, HRIS, and Product teams to streamline workflows, integrations, data flows, and reporting.
• Support digital transformation initiatives such as self‑service, real‑time analytics, and centralized dashboards.

6. People Leadership

• Lead and manage a regional team of payroll professionals, providing mentorship, performance feedback and career development opportunities (currently based in Taiwan and Malaysia),
• Foster a culture of operational and customer excellence, innovation, and continuous learning. 
• Provide a supportive environment that promotes problem solving through root cause analysis and identification of standard ways of working
• Ensuring adaptability within the team to provide back ups and succession planning
• Promote collaboration with our global operations hub

7. Stakeholder & Employee Experience Management

• Act as the senior escalation point for complex payroll queries and executive-level cases
• Partner with Total Rewards on equity vesting events, stock transactions, and tax treatments
• Work with Global Mobility on cross‑border assignments, remote worker arrangements, and complex tax obligations
• Communicate payroll changes clearly in a fast-paced technology environment where transparency and employee trust are critical

8. Managing budgets for Payroll costs in APAC region

• Monitoring YTD spend against budgeted costs
• Raise Purchase requisitions as necessary

Job Summary
1. Role
1.1 Q-Support to PPU in Production Part Approval Process (PPAP) and Preventive Quality Planning (PQP) as part of TTM process.
1.2 Main interface of rBU all supplier quality related issues after SOP (e.g. ECR, 8D, concessions, defect cost reimbursement, and etc).
1.3 First escalation level for the Plant for purchased parts quality issues.
1.4 Support achievement of Cost targets for related Product Group along the entire Product Life Cycle.

2. Job Scope
2.1 Purchasing Quality responsibility and accountability for the responsible Product Group within the rBU along the product life cycle.
2.2 PQP (Preventive Quality Planning) for purchased parts; Operative handling of initial samples / ISIR release.
2.3 Complaint management.
2.4 Blocked stock handling & Concession handling.
2.5 Represent Purchasing in Plant Point-CIP activities.
2.6 Measure supplier Quality Performance: Plant / rBU specific KPIs.
2.7 Operative handling of quality cost reimbursement.
2.8 Trigger escalation of supplier (as input of Q-escalation process).
2.9 Support all the relevant quality projects in rBU project team.
2.10 RPP / Tooling (incl. tooling transfer): Tech. Discussion, measurement harmonization, Process audit, Test & qualification-check, Product Certifications.
 

Job Summary
1.1 Physical logistic tasks of receiving, warehouse and shipping.
1.2 Interact with cross functional team within Plant and Bosch.
1.3 Interact with external parties – Logistics Service Providers, Liners etc.
1.4 Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals.

Job Scope
2.1 Responsible for the physical logistic tasks of receiving, warehousing, and shipping to ensure the quality objectives and delivery deadlines are met
2.2 Responsible for the accuracy of inventory with physical counts and reconciliation
2.3 Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
2.4 Ensure compliance with health and safety legislation
2.5 Manage overall LOM performance results with coaching, counseling, and disciplining associates, planning, monitoring, and appraising job results.
2.6 Achieve financial objectives and prepare annual budget, expenditures, analyze variances and corrective actions.
2.7 Lead and participate actively in Bosch Production System (BPS) related activities.
2.8 Support and prepare management reporting as and when necessary.
2.9 Any other duties assigned by the immediate superior from time to time.

Develop, maintain, and manage Expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. Ensure that customer's cross-functional and geographical operational requirements are proactively identified and serviced. Act?as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowledge, and Expeditors product, geo, and service leadership. Deliver world class business reviews and workshops tailored to your customer that drive further collaboration between Expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence. Drive alignment and co-collaboration efforts in multiple geo's to identify customer's top supply chain priorities and challenges. Work with Expeditors senior executives and product & geo management to create value-add solutions that are timely and relevant to the customer's ecosystem. Increases Expeditors' revenues and profitability through providing enhanced valued-added service.

SCOPE OF POSITION

To create a unique Expeditors customer experience through total ownership of and accountability to:

• Understand global customers' profile, needs and expectations.
• Retain existing business and continuous pursuit of global business development.
• Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide

REPORTING STRUCTURE

Customer Retention and Development Manager

RESPONSIBILITIES

BROAD FUNCTIONS:

• Responsible for smooth operations of the plant utilities system
• Coordinate and provide support to production / manufacturing needs
• Coordinate and execute Facilities cost saving & improvement programs
• Ensure all the subscribe system are maintained
• Lead and liaise with relevant local government agencies & contractors
• Lead and develop direct reports

Regular

• Oversee and lead the team to establish procedure, system monitoring & preventive maintenance to ensure smooth operation
• Identify system weakness and implement improvement/enhancement project to ensure smooth operation
• Lead facilities operation team to support production / manufacturing needs
• Lead facilities operation team in review & analyse the operating data to optimize the Facilities operating system
• Plan, supervise and lead the team in execute cost saving & improvement program
• Control operating expenses to ensure within budget
• Ensure compliance to IMS, ISO9000, ISO14000, Contamination Control, Housekeeping & Safety
• Liaise with contractor, consultant on the facilities related matters
• Lead and develop direct reports through hands-on and proper training.
• Carry out special task as assigned by Senior Manager/ Dept. Head
• Support the activities to the company needs

We are looking for a motivated, dynamic Service Manager to join our team based in Seksyen U5 Shah Alam. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

In this role you will be responsible for:

A. Service

• To ensure entire service team completes all monthly services. State of service completion of 100%
• To maintain accurate records of all service vehicles in the branch in relation to:
• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety
• Ensure all new businesses and installations are completed within 5 working days from the date of service agreement/job confirmation
• Ensure each service team is route-ridden once every 3 months
• Plans, organizes and prioritizes workload effectively.
• To ensure a general compliance of work procedures in all hygiene services undertaken in the area to the guidelines stated in the company’s manuals and instructions

a. Renewal of road tax and Puspakom inspections

b. Maintenance of service vehicles

c. Repair costs

d. Fuel usage

e. Driver logs

f. Service tools and safety equipment register

B. Stocks

• To monitor proper stock issuance and returns on weekly basis for all service teams
• To ensure that the service equipment, drills, service tools and safety equipment used is appropriate and in good condition and sufficient quantity to support the branch service obligations
• To attend monthly stock take and regular vehicle stock audit
• To conduct monthly service & warehouse meeting
• Supports in ensuring the store in the branch is being managed and controlled efficiently (inclusive of used EFR)

C. Administration

• Ensure that all required stock return, reports and e-claims to the Head Office are prepared accurately, and dispatched promptly
• To conduct formal weekly and monthly meetings with supervisors and technicians. Monthly meeting minutes are required for all meetings
• To provide the Branch Operations Manager with status reports on a weekly basis covering:

a. State of Service c. Customer Issues

b. Supervisors’ issues d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from the Branch Manager/Branch Operations Manager) for new Service Technicians/Service Lady
• Induct, train and manage service staff effectively
• Maintain a high level of morale amongst service staff
• Ensure that all staff has full understanding of the Company’s objectives and policies

Quality Assurance & Training

• Service training: To organize induction program for new technicians, maintain training records, to coordinate and participate as trainer for refresher training for service technicians and new staffs recruitment for all departments. Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field
• QA: To coordinate regular QC and to follow-up with specific client complaints where required. Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems
• OCS 224: Ensure that all customer complaints (callouts) are attended to within 24 hours without further escalation
• Supervisors Audits: Ensure that Service Supervisors duties are audited monthly
• Technicians Audits/TPA Assessment: Ensure each Service Technician is audited according to company requirement
• Service Audits: To carry out regular service audits of branches in all service area
• Supervisors KPI: To ensure all supervisors meet their monthly KPI

E. Health & Safety

The Service Manager is responsible for implementing the arrangements detailed in the health and safety management system and the safe systems of work. Specifically the Service Manager will:

1. To understand and be aware of the requirement of Occupational Safety & Health Act 1994 to ensure that all staff for whom you are responsible are equally aware of the Act and its requirements.
2. To ensure that all chemicals are handled, stored and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risk in the course of their work
3. To ensure that all service vehicles are roadworthy & safe through monthly inspections
4. To constantly lead by example, Good & Safe Working Practices within the Branch.
5. Provide adequate supervision to all employees so that they work safely and without risk to health.
6. Carry out regular checks on the work of each employee reporting to them to ensure that work is carried out safely and in accordance with safe systems of work;
7. Remedy any deficiencies identified following audits/inspections;
8. Provide information, instruction and training to all employees so that they are competent to undertake their work safely;
9. Issue written work instructions for each work activity which specifies the appropriate safe system of work to be followed and any control measures identified from site-specific risk assessments;
10. Monitor the work of contractors so that they work safely and without risk to health and in accordance with the agreed safe systems of work.
11. Join monthly SHE review meeting conducted by BM/BOM

F. Care of Company Assets

• To ensure the proper use, maintenance and security of the Company’s premises, company vehicles, service equipment, stock of chemicals, hardware, monies and other properties of the Branch.

OTHER DUTIES:

• Sales team relationship: Maintain friendly and co-operative relations with the sales team providing sales leads, and other useful feedback from the customer
• Sales support: Support the sales team in achieving the sales targets for the branch. This includes assistance in special surveys and sales presentations where required
• Self-improvement: To constantly improve his/her knowledge of hygiene management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field
• Agent of best practice: In all your actions, to promote the best working practices of this company and to transmit these practices in your role of overseeing the branch to your supervisors/coordinators.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience

• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Possess own vehicle, is a Malaysian or holds a relevant resident status
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly

• Required valid driving license because driving is part of the job requirement for this designation

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

• Perform all tasks assigned by the immediate superior in accordance to the specifications and schedule.
• Plan and organize use of resources effectively to meet OEE, productivity, internal failure cost target.
• Work with all levels of the organization to improve quality levels, providing customer with “Zero Defect Product” and “100% On-Time Delivery”.
• To translate the company’s objective into department goals and ensure the goals are cascaded to Production line leader and operator levels.
• Create an environment that is culturally embedded in a “Quality First” mentality.
• To maintain records for all downtime and to clinically analyze the lost opportunity for improvement.
• To initiate project, evaluation and study for capacity and quality improvement.
• To follow up and summarize the entire pilot builds failure into “OPEN POINT LIST”.
• Instill a continuous improvement mentality to production line leader and operator level.
• Establish performance indicators and evaluate production line leader and operator level.
• To Lead “CIP” production daily management meeting.
• To liaise with TEF group for improvement.
• To perform the production line process confirmation.
• To provide support and guidance to line leaders, technicians and operators on their daily tasks.
• To ensure production line leaders, technicians and operators follow quality control procedure and all the BPS activities and procedures.
• Review line leaders, technicians and operators performance on quarterly basic and provide Guidance to improve his/her performance.
• Coordinate and follow up various departments to ensure smooth execution day to day activities.
• Responsible for year end physical inventory count.
• Enforce safety and 5’S activity assigned by superior.
• To evaluated and prepared year end GPD for subordinates.
• Any other duties assigned by the immediate superior from time to time.

1. Product Lead overseeing Media programs from qualification through mass production and end-of-life. Primary interface between internal cross-functional teams and external customers to deliver on-time product launches and production ramp readiness.
2. Leads new and iteration program qualifications, ensuring critical product parameters, specifications, and documentation are fully defined to support smooth qualification builds and volume ramps. Applies data-driven KPIV/KPOV analysis to improve process control, yield, and product margin.
3. Manages programs, including engineering sample logistics, shipment execution, head/media pairing, and supply planning to achieve optimal HDD yield. Drives continuous improvement initiatives with internal stakeholders and external partners (HDD) to ensure sustained product quality, margin, and operational excellence.

Junior Managers Program is a program designed to groom potential future management staffs who is able to contribute to the success of the company. This is an 18 to 24 months program which you will be assigned to different functions within the organization or complete requires assignments in your functional area which could include one assignment abroad. This will give you the breadth of experience and exposure to help you move into the management role in mid to long term within the assigned division.

What’s in store for you:

• Systematically develop your leadership and decision-making skills through multifaceted involvement in projects as well as in day-to-day business;
• Benefit from the in-depth guidance of an experienced mentor and senior executives, including regular feedback; and
• Gain international experience during an assignment abroad.

The Program Manager will lead the technical and operational readiness for a new manufacturing facility, driving equipment installation, process setup, qualification, and production ramp. This role ensures the factory achieves safe, efficient, and high-quality output through strong cross-functional coordination and engineering leadership.

Key Responsibilities

1. Factory Start-Up & Ramp Execution
• Lead end-to-end engineering activities for new factory setup (facility readiness, equipment installation, and commissioning)
• Drive qualification processes  to ensure production readiness
• Establish and execute ramp plan to meet output, yield, and quality targets
• Identify and mitigate technical risks during start-up phase

2. Process & Equipment Engineering
• Define, develop, and optimize manufacturing processes
• Oversee equipment selection, installation, calibration, and validation
• Ensure process capability (CPK), cycle time, and efficiency targets are achieved
• Implement continuous improvement initiatives to enhance productivity and yield

3. Cross-Functional Coordination
• Act as primary engineering interface with Operations, Quality, Supply Chain, Facilities, and EHS
• Align timelines and deliverables across teams to meet ramp milestones
• Support supplier engagement and technical issue resolution

4. Team Leadership & Capability Building
• Build, lead, and develop a high-performing engineering team
• Define roles, responsibilities, and performance expectations
• Coach engineers on problem-solving, root cause analysis, and technical skills
• Foster a culture of ownership, accountability, and collaboration

5. Quality & Compliance
• Ensure compliance with internal standards and external regulations
• Drive root cause analysis and corrective/preventive actions (CAPA)
• Support audits and ensure documentation readiness

6. Safety & Risk Management
• Promote a strong safety culture and ensure adherence to EHS requirements
• Conduct risk assessments for new processes and equipment
• Ensure safe startup and operation of all systems

⸻

Key Deliverables / KPIs
• On-time factory readiness and successful production ramp
• Yield, throughput, and cycle time targets achieved
• Equipment uptime and process capability metrics
• Zero major safety incidents
• Team capability development and retention

• Conduct engineering site surveys to plan equipment and interconnection locations at the site, as well as connections to the existing electrical system.
• Develop and prepare designs for residential solar PV systems, including but not limited to the electrical, structural, and mechanical aspects of the projects.
• Work with the Design Department to confirm the engineering design and decide on the DC equipment and AC interconnection locations at the site, as well as connections to the existing electrical system.
• Liaise with and manage subcontractors regarding their scope of work, schedules, and monitoring the quality of workmanship during installation.
• Record, implement, and manage design change requirements.
• Work with internal and/or external parties such as TNB, consulting firms, and local authorities on licensing applications and documentation.
• Liaise and coordinate with TNB HQ and local authorities on meter installation and grid interconnection of the solar PV system.
• Set up a remote monitoring system and perform testing and commissioning of the solar PV system.
• Review deliverables at project milestones to ensure the project is on schedule and within budget.
• Provide weekly reports and new project schedules to the Head of Department, and proactively update on critical issues such as material shortages, project delivery delays, subcontractor competency, law changes, etc.
• Implement best practices and safe work procedures throughout the project on-site.
• Prepare internal handovers to the O&M department, and communicate with O&M resources during O&M and DLP to ensure compliance with the committed Scope of Work and Service Level Agreement.
• Support O&M in attending to any electrical breakdowns related to solar PV systems during the DLP, initiate fault diagnosis and corrective actions for assigned solar PV projects, and implement new designs or procedures for project installation to avoid recurring faults due to project handling or inappropriate design.
• Provide technical reports for any retention claims from subcontractors due to mishandling, manufacturing claims for product failure, and insurance claims for external factors covered by EAR/WC.
• Monitor system performance by gathering relevant data and producing statistical performance reports before internal handover to the O&M department.

• Possess a Bachelor's Degree/Postgraduate Diploma/Professional Degree in Electrical Engineering or equivalent.
• Preferably have at least 1 year of working experience in electrical installations or the construction industry.
• Fresh graduates are encouraged to apply.
• Proficient in Solar PV system design, AutoCAD, and PVSyst (experience in these will be an added advantage).
• Proficient in AutoCAD, Microsoft Office, Microsoft Project, and ERP systems.
• Customer-oriented, independent, with problem-solving, reporting, and good interpersonal skills.
• Able to work and adhere to tight deadlines.
• Able to multitask and work in a fast-paced environment.
• Comfortable working on weekends and public holidays if required.
• Possess a valid Class D driving license and be able to travel.

Position Overview

Lead strategic sourcing initiatives for critical capital equipment across Western Digital's global manufacturing operations, driving cost optimization, supply continuity, and technology innovation in alignment with WD's operational excellence and business objectives.

Key Responsibilities

Strategic Sourcing Leadership

• Develop and execute comprehensive sourcing strategies for capital equipment portfolios (wafer fabrication, HDD/SSD manufacturing, test equipment) supporting $XXM+ annual spend • Lead cross-functional teams in supplier selection, negotiation, and contract execution for high-value capital investments • Drive Total Cost of Ownership (TCO) optimization through strategic supplier partnerships and innovative commercial models • Establish multi-year sourcing roadmaps aligned with WD's technology roadmap and capacity expansion plans

Supplier Relationship & Risk Management

• Build and maintain strategic partnerships with Tier-1 OEMs and equipment suppliers in semiconductor and storage industries • Implement robust supplier performance management systems tracking quality, delivery, technical support, and innovation • Develop supply continuity strategies and risk mitigation plans for critical single-source equipment • Lead supplier business reviews and drive continuous improvement initiatives

Commercial Excellence & Value Creation

• Negotiate complex multi-million-dollar capital equipment agreements, including pricing, payment terms, warranty, service, and IP considerations • Structure creative commercial arrangements (consignment, lease-to-own, performance-based contracts) to optimize cash flow • Drive standardization and commonality initiatives to leverage scale and reduce total cost • Identify and capture cost savings opportunities through value engineering, should-cost analysis, and competitive benchmarking

Cross-Functional Collaboration

• Partner with Engineering, Operations, Finance, and Legal teams on capital planning, equipment specifications, and investment justifications • Support new product introduction (NPI) and technology transitions with timely equipment procurement • Collaborate with Global Operations on supplier qualification, installation, and ramp activities • Interface with Export Control and Trade Compliance on regulated equipment sourcing

Team Leadership & Development

• Lead and mentor sourcing team members, fostering professional development and category expertise • Establish sourcing best practices, processes, and tools to drive efficiency and compliance • Champion digital procurement transformation and adoption of advanced analytics

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes

The Quality Manager/Assistant Manager is responsible for supporting and ensuring the effective implementation of the company’s Quality, Safety, Health, and Environmental (QSHE) Management System. This includes ensuring compliance with international standards, ISO 9001 requirements, legal obligations, and client specifications across both corporate and project levels—particularly within solar farm operations.

Key Responsibilities

Quality Management & Compliance

• Assist in implementing and maintaining the company’s QSHE Management System in compliance with international standards, legal requirements, and local regulations.
• Plan, execute, and monitor ISO 9001 standards at corporate and project-site levels.
• Serve as liaison with relevant authorities and regulatory bodies for all Quality-related matters.
• Provide professional guidance and advice for effective implementation of the Quality Management System.
• Develop, lead, and promote Total Quality Management (TQM) excellence within the organization.

Continuous Improvement & Audits

• Drive continuous improvement of QSHE systems and implement practical mitigations for identified risks and concerns.
• Conduct inspections and internal quality audits across project sites (including solar farm operations), ensuring compliance with approved methods and standards.
• Prepare, review, and maintain detailed Quality Audit Reports and associated documentation.

Training & Development

• Design and implement Quality training programs and On-the-Job Training (OJT) to address competency gaps and improve risk mitigation.
• Promote a proactive quality culture through knowledge sharing and staff engagement.

Project QA/QC Execution

• Support Project Management Teams in developing and executing the Project Quality Plan (PQP) and QA/QC initiatives.
• Investigate and analyse Quality-related incidents, ensuring corrective and preventive actions are implemented to prevent recurrence.
• Ensure all project installations and processes adhere to approved quality methodologies.

Leadership & Coordination

• Lead sections of quality engagements, assign tasks, and review outputs for accuracy and completeness.
• Coordinate with clients and team members to ensure effective communication, timely progress reporting, and optimal service delivery.
• Support the Team Manager in managing tasks, resource allocation, and administrative functions.
• Drive team efficiency and accountability by monitoring utilization hours and performance outcomes.

• Bachelor’s Degree in Engineering (Civil and structural, Mechanical, Electrical or related field) or equivalent.
• Minimum 5–8 years of experience in QA/QC or Quality Management within EPC, Renewable Energy, or Construction sectors (Solar experience preferred).
• Sound knowledge of ISO 9001 standards, Total Quality Management, and relevant QSHE regulations.
• Proven experience with internal auditing, compliance, and process improvement.
• Strong interpersonal and communication skills for liaising with cross-functional teams and external authorities.
• Certification in Lead Auditor (ISO 9001) or equivalent is an advantage.

Key Competencies

• Excellent leadership and problem-solving abilities.
• Strong analytical, planning, and reporting skills.
• Attention to detail and commitment to continuous improvement.
• Proficiency in MS Office and quality management tools.
• Ability to work independently and collaboratively in dynamic project environments.

Job Summary
Role
1.1 MT Product Purchasing Buyer for related MT Product Group(s) in PgP2 along the complete Product Life Cycle (incl. product relocation).
1.2 MT Purchasing Strategy-, Quality- and Target Cost responsibility and accountability for MT Product Groups in PgP2.
1.3 MT contact interface to Material Field purchasing (Commercial, Quality). Assure aligned messages for the related Product Group from MT to the Material Field Purchasing.
1.4 Escalation in the MT-Pg for Purchasing related issues (commercial, quality, logistics).
1.5 Prepare aligned MT-Pg Product Group Purchasing Strategy for PT-MT/PPU

Job Scope
2.1 Definition & Maintenance of a Product Group Purchasing Strategy considering TTM and Value Stream targets of MT-PgP.
2.2 Product Group interface from Purchasing to MT.
2.3 Leading and responsible for the RPP activities in the respective Product Group (creation, implementation, cooperation cross-functionally) at PgP location.
2.4 Early Supplier involvement in PIF to support Product Innovation and Target Cost Achievement (PILUM).
2.5 Support Annual Price Negotiation by providing new potential business opportunities of Product. Group in pipe-line.
2.6 Challenge and support Material Field buyers to achieve Best Material Field Costs
2.7 Support Material Field Buyers for contracting (e.g. SE-contracts, NDA, Concept Competition etc.)
2.8 Create transparency of costs of Product Group by benchmarking (support the Global Product Champion).
2.9 Responsible for achievement of Best Costs in Product Group (Benchmarking, TCO, RPP) before / after SOP.
2.10 Responsible for Product Group related quality activities (e.g. ISIR, 8D, PQA, etc.)
2.11 First escalation level for Quality and Logistics related supplier issues from Plant.
2.12 Takes care of purchasing related topics/tasks in the Value Stream.
2.13 Ad-hoc tasks as assigned from time to time.
 

• Lead the technical solution of ME connected solution projects set up in PgP1/MOE1.
• Develop digital solutions using different platforms (low code platforms, data visualization software, web application development framework and so on) flexibly according to specific situations.
• Provide guidance/coaching/training to the key user and process owner in term of software/hardware/data architecture, workflow and related technological know-how.
• Work closely with ME global connected solution provider to translate the technical requirements, CI architecture, software algorithm and related configuration for smooth implementation at PgP1.
• Work closely with process owners to identify opportunities for leveraging company data.
• Support the key user as next level escalation after 1st level troubleshooting of ME connected solution projects unsuccessful.
• Troubleshooting and improve PgP1/MOE1 self-developed application.
• Any other related duties assigned by immediate superior from time to time.

• Lead cross-functional teams across Design, Systems, Validation, Product/Test Engineering, Firmware, Supply Chain, Procurement, and Quality to ensure seamless program execution in NPI projects.
• Lead COGS reduction programs from impact assessment through qualification, PCN, safelaunch, and production ramp – quantifying savings, evaluating ROI, and assessing the business impact of schedule slips and risk scenarios.
• Drive capacity expansion initiatives across global manufacturing sites, aligning engineering, operations, and supply chain to support production scalability.
• Build and manage detailed schedules for NPI, COGS and capacity programs; track progress, remove roadblocks, and implement data‑driven mitigation plans.
• Manage Engineering Build Request prioritization, conducting bi‑weekly reviews with PMO and Business Operations leadership to ensure alignment with organizational priorities.
• Act as a liaison between the product group, operations/supply chain teams, and key OSAT interface teams to ensure alignment, clarity, and seamless execution across all stages of the program.
• Drive sample readiness and ramp readiness, ensuring cross‑functional teams maintain schedules that support committed customer delivery timelines.
• Coordinate and conduct Project Gate reviews, ensuring cross‑functional readiness, milestone alignment, and clear communication of risks and dependencies.
• Oversee wafer fab, assembly, and test operations to ensure timeline adherence, cost efficiency, and quality standards across programs.
• Provide structured leadership updates on program status, risks, and mitigation plans, maintaining accurate schedules and qualification documentation.

The Global Employee Relations Team supports Western Digital ensuring consistency and reducing compliance risks in our employment practices and policies worldwide. The ER Team partners closely with the regional people solutions representatives, HR Centers of Excellence, Ethics and Compliance and Employment Law to review, advise, and investigate workplace concerns and ensure Western Digital’s employees are treated fairly. 

We are looking for a Sr. Manager with a demonstrated passion for building innovative new programs and teams focused on creating and maintaining a positive employee experience for our employees worldwide. Our team is responsible for reducing risk to the business by developing programs to empower the next generation of high-performing, empathetic leaders. The Sr. Manager must have a fierce commitment to equality and excel in pursuing fairness for all.   

As the Sr. Manager, you will support the Regional Director in reimagining work and expanding boundaries to ensure teams are ready for the future of work. You will grow complex investigative and coaching capabilities on the team while ensuring governance and due diligence to minimize risk. You will be the primary liaison between Western Digital, site labor unions, and the Industrial Relations Office. You will own and maintain a collaborative labor/management relationship on the ground, serving as the company’s lead labor negotiator.  The Sr. Manager will help build a forward-thinking team that proactively identifies and acts in areas of opportunity. You will work cross-functionally to bring deep subject matter expertise to people processes and help build a roadmap for Employee Relations and Labor Relations programs and policies. This position reports to Regional Director of APAC Employee & Labour Relations. 

 In this role, you will: 

• Develop and lead a highly skilled group of ER Partners 
• Responsible for defining and executing the ER strategy for the countries you support, providing consulting, support and direction for the ER function in APAC  
• Act as the primary HR leader engaged in regional union and labor relations activities, partnering cross functionally to define labor relations strategy and foster positive collaboration   
• Act as the primary point of contact for country specific projects/initiatives that have ER implications (including M&A)  
• Serve as the key strategic partner with regional HRBPs and Employment Legal to execute on business strategies while mitigating risk 
• Support investigators in highly sensitive HR and Employee Relations issues, including analyzing data from various internal systems; approving case adjudication; proposing remedial action based on investigation findings; production of thorough investigation documentation 
• Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues 
• Collaborate, Coach and Influence Leaders on critical elements of compliance, investigations outcomes and other ER matters 
• Stay current on with business trends, HR and ER trends, employment law and the diversity and inclusion landscapes 
• Ensure operational excellence and develop a high-performance team 
• Work directly with internal and external partners to ensure a respectful and inclusive workplace culture 
• Serves Chief Negotiator for Collective Agreements 
• Manage the administration of labor contracts; provides interpretation of labor contracts to managers, employees and HR staff; oversees processes for review and resolution of employee grievances

Job Summary:

Core tasks
• Responsible and leading related Purchasing related activities in Product Innovation Framework [PIF]; ensuring Time To Market [TTM]
• Support and executing related Purchasing Strategy, Quality and Target Cost responsibility and accountability for the related PDP process to ensure TTM
• Take charge as one of main contact interface to PIF team (Commercial, Supplier Quality) / Assure aligned decision between PIF and excellent team and Material Field Purchasing
• Prepare aligned responsibility in Sourcing Strategy for each responsible product in PIF
• Coordinate Cross Regional Cost Reduction Projects

Job Scope: Responsibilities & Authority
• Definition & Maintenance of a Product Group Purchasing Strategy considering TTM
• As main contact personnel for related Product Group interface among PIF team – Value Stream-Global Purchasing to Business Unit
• Coordinate cross regional RPP activities in the respective new Product (responsibility in creation, implementation, cooperation cross-functionally)
• Early Supplier involvement in TTM to support Product Innovation and Target Cost Achievement (PILUM,
GENESIS, TOMAS)
• Support Annual Price Negotiation by providing new potential business opportunities of Product Group in pipe-line
• Challenge and support Material Field buyers to achieve Target Costing
• Support Material Field Buyers for contracting (e.g. SE-contracts, NDA, Concept Competition etc.)
• Create transparency of costs of Product Group by benchmarking (support the Global Product Champion)
• Responsible for achievement of Best Costs in Product Group (Benchmarking, TCO, RPP) before/after SOP
• Responsible for Product Group related quality activities & target achievement (e.g. ISIR, 8D, VQS, etc.)
• Takes proactive action & care of purchasing related topics/tasks in PIF
• Will be taking charge of plastic and other mechanical commodities.

Cooperation by:
▪ rBU cross functions Excellence Team; Material Field purchasing; Execution Team

The Manager of People Manager Upskilling Programs will lead the learning experience design, implementation, and continuous improvement of manager development programs globally that build critical manager capabilities across WD (Western Digital.) This person will drive upskilling initiatives that enable first-line and mid-level managers to effectively lead self, lead teams, and execute business strategy while fostering a high-performance culture.  

In this role, you’ll collaborate with Human Resources and all of WD’s key business functional leaders, to ensure the People Manager Learning programs are engaging, inclusive, and aligned with organizational goals. 

Success in this role requires a balance of designing and executing impactful learning experiences that drive behavior change, operational excellence to scale programs, stakeholder engagement, and continuous improvement. 

Key Responsibilities 

Learning Program Strategy & Design 

• Design “in the flow of work life” learning experiences that fit with WD’s diverse audience needs and include Change Management and Resiliency thinking into all management programs 
• Develop comprehensive people manager training curriculum covering core competencies in alignment to WD’s desired business outcomes. Fundamental needs may be but aren’t limited to: shifting from doing the work to enabling and coaching others, delegation, prioritization and goal setting, giving and receiving feedback, recognizing quality performance, having difficult conversations that drive performance improvement and increase motivation, and managing a multi-generational workforce.  
• Create blended and scalable learning pathways and programs for new managers, experienced managers, and high-potential leaders that meet the needs and demands of our vast managerial audiences. 
• Align programs with WD's strategic priorities, overall leadership skills framework, cultural values, and business objectives. 
• Gather audience needs and feedback on current state and align to business outcomes and data insights to refine content and continuously evolve. 
• Pilot innovative learning technologies and development tools to create programs that have a measurable impact on changing behavior yet can quickly be created and delivered. 
• Willingness and flexibility to travel as needed 

Program Execution & Operations 

• Manage end-to-end program execution including scheduling, facilitator coordination, participant communications, and logistics – both virtual and in-person programs. 
• Deliver select training sessions; certify and manage internal/external facilitators and content developers. 
• Implement blended learning and change management approaches (virtual, in-person, self-paced, cohort-based community learning, spatial reinforcement techniques, and so on.) 
• Track program metrics: completion rates, satisfaction scores, behavior change, business impact 
• Partner with HR Business Partners, Talent Development and Inclusion, other HR teams, and functional business leaders across all WDC sites, to identify skill gaps, behavioral change needs, and involve them in designing solutions. 
• Collaborate with Diversity & Inclusion teams to embed inclusive leadership practices. 
• Align with Performance Management and Succession Planning processes. 

Stakeholder Partnership 

• Partner with HR Business Partners, Talent Development and Inclusion, other HR teams, and functional business leaders across all WDC sites, to identify skill gaps, behavioral change needs, and involve them in designing solutions. 
• Collaborate with Diversity & Inclusion teams to embed inclusive leadership practices. 
• Align with Performance Management and Succession Planning processes.