We’re looking for a motivated and dynamic Service Operations Excellent Executive to join our expanding team. The position supports the development and execution of initiatives that enhance service quality, operational efficiency, and people capability across branches. The role focuses on implementing service management processes, monitoring compliance, supporting training programs, and coordinating improvement projects in line with business and regulatory.

requirements.

In this role you will be responsible for:

Service Process & Performance Support

• Assist in the implementation and monitoring of service management processes at branch level.
• Track operational KPIs, identify gaps, and escalate improvement opportunities.
• Provide administrative and analytical support for service capability initiatives.

Capability Building & Training

• Support the development, updating, and delivery of training materials related to service and operations.
• Coordinate training sessions, workshops, and coaching activities for Service Technicians and Supervisors.
• Collect feedback and monitor training effectiveness to ensure continuous improvement.

Audit & Compliance Monitoring

• Conduct branch visits to monitor service process adherence and regulatory compliance.
• Participate in route rides with Service Technicians and Supervisors to observe service delivery and client experience.
• Prepare audit observations and reports, highlighting areas for corrective actions.

Project & Initiative Support

• Assist in managing projects and programs assigned for service and operations capability development.
• Gather and analyze data, prepare reports, and support solution development for operational improvements.

Stakeholder Engagement

• Liaise with internal teams to ensure smooth execution of capability initiatives.
• Support communication and reporting requirements to management regarding progress, risks, and outcomes.

The ideal candidate will possess:

• Minimum Degree holder in any field.
• Experience in Operations and service industries will be an added advantage.
• Computer skill is essential (Microsoft Word, Microsoft Excel, PowerPoint, and Video Editing).
• Possess good interpersonal, communication and writing skills especially in English.
• Mature, very proactive, result oriented, has good drive, can work under pressure.
• Can manage multiple tasks and deliver according to given deadlines.
• Required to travel to the branches throughout Malaysia.
• Must be mobile and have own transport.

Highly Desirable:

• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

ABOUT YOUR ROLE

You will be responsible for overall Environment, Health and Safety(EHS) for the Bangi Plant & Kajang Distribution Center to ensure full compliance with legal requirements, standards and company requirements. You will maintain good practices and continuously find avenues to improve along the way to achieve a high EHS standard in alignment with regional and corporate direction and guidelines. Act as support to the plant for special tasks or projects and provide input and guidance to the team to ensure that all EHS factors relevant to projects are addressed appropriately before and during the project. You will be based in Bangi Malaysia and also support the Kajang Distribution Center.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Responsible for all Environment, Health & Safety (EHS), ensuring the sites comply with local legal regulations, international standards and global safety and environment directives.
• Ensure site SOPs are aligned with ISO14001 & ISO45001 standards as well as Corporate EHS Standards, implemented & updated regularly. 
• Perform & update HIRARC for routine work 
• Develop a gemba program, ensure gemba walks are conducted according to plan & follow through on closure of findings. 
• Review of work instructions periodically and audit sites regularly in-accordance to local regulations and company EHS standards.
• Develop EHS yearly training plan & execute both internal and external training for relevant stakeholders (new employees, engineering, forklift drivers, operators and contractors etc.) 
• Support all stakeholders in EHS related matters before and during any projects to prevent any compliance issues and unwanted incidents by reviewing work method statements, risk assessments and Job Safety Analysis before providing work permits and monitoring the project. 
• Prepare and submit necessary reports e.g. monthly report, man hours, environmental metrics etc in the various reporting channels. 
• Lead accident/incident investigations and drive closure of corrective and preventive actions. 
• Assist with maintenance of ISO 9001, ISO 14001 and ISO 45001 program requirements and certification.
• Ensure EHS Committee Meetings are conducted and minutes are prepared and distributed. 
• Continuously build a positive safety culture for the sites by implementing innovative and creative programs for safety, health and well-being. 
• Plan and drive EHS initiatives to continuously reduce risks, improve effectiveness and improve efficiency by leveraging on feedback & new technology.
• Conduct Emergency response drill and maintain post mortem report on yearly basis
• Conduct self assessment for site EHS performance, identify and implement areas for improvement
• Other EHS initiatives and requirements as required from the region or corporate. 

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

About the Company:

CapBay is a multi-award-winning FinTech platform specializing in Supply Chain Finance and P2P Financing. We are on a mission to provide smart, technology-driven financing solutions to businesses, helping them grow and thrive in a digital economy. Having been recognized globally for our innovation and impact, we are looking for high-caliber professionals who are passionate about reshaping the financial landscape.

About the Role:

We are seeking a detail-oriented Senior Executive to oversee our financial reporting and general ledger functions. Unlike a traditional operational role, your focus will be on the integrity of our financial data. You will bridge the gap between various departmental reports and the final accounts, ensuring our monthly closing is seamless, accurate, and fully documented.

This is a pivotal role for an accounting professional who loves technical reconciliations and maintaining a "clean" set of books in a fast-paced FinTech environment.

Key Responsibilities:

In this role, you will be expected to:

• General Ledger & Month-End Closing: Lead the month-end closing process by ensuring all journals, accruals, and adjustments are accurately posted.
• Reconciliations: Perform detailed reconciliations between platform reports (AR) and the accounting system to ensure data consistency and integrity.
• Financial Reporting: Prepare timely monthly, quarterly, and year-end financial statements and management reports.
• Audit & Documentation: Maintain high standards of documentation for all accounting entries to ensure a "ready-to-audit" state at all times.
• Tax & Statutory Compliance: Handle corporate tax computations, SST filings, and other statutory requirements.
• Liaison: Coordinate with external auditors and tax agents to facilitate smooth annual audits.
• Process Excellence: Work closely with the Accounts Payable, Treasury and other teams to ensure all sub-ledger activities are correctly reflected in the General Ledger.

Key Qualifications and Requirements:

We are looking for someone who is:

• Education: Bachelor’s Degree in Accounting/Finance or professional qualification (ACCA, CPA, MICPA, etc.).
• Experience: Minimum of 3 years of experience in accounting, with a strong foundation in full-set accounting principles (General Ledger, Consolidation, and Reporting).
• Excel Mastery (Must-Have): Highly proficient in Microsoft Excel (Advanced formulas, Pivot Tables, and data management) to handle large data sets and reconciliations.
• Software: Experience with Oracle NetSuite is a significant advantage.
• Analytical Skills: A sharp eye for discrepancies and the ability to reconcile complex data from multiple sources.
• Mindset: Proactive, organized, and capable of working independently to meet strict reporting deadlines.

The Opportunity

We are seeking a motivated, dynamic Accounts Executive (Accounts Receivable - AR), SSC to join our team. If you are passionate about finance, possess a keen eye for detail, and are ready to kickstart your career in a supportive environment, we want to hear from you.

In this role you will be responsible for:

• AR:  To prepare the month ageing report, bad debts provision and DSO / AP.  To process vendor invoices, communicate with Interco parties

The ideal candidate will possess:

• Minimum Diploma/Degree holder in related field
• Bachelor's Degree, Post Graduate Diploma, Professional Degree, Finance/Accountancy or equivalent
• At least 1 to 2 years’ experience in AR
• Excellent spoken and written English & Mandarin
• Good IT knowledge with advance excel skills will be an added advantage
• Team player, proactive, good attitude, able to work independently and efficiently, meticulous, analytical and able to work under tight deadline

Highly Desirable:

• Excellent attention to detail
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English, Mandarin and Korean / Thai able to converse in decent clear communication

• To promote and sell food testing business of Health & Nutrition (H&N)
• To ensure that all customer enquiries are followed up and closed successfully with the ultimate goal of achieving monthly sales target/KPI set.
• To cross-sell related H&N testing, inspection and certification as appropriate.
• Receive, making call and follow-up on all in-bound and outbound calls enquiries for food testing prospects.
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the H&N business line.
• To prepare, arrange and co-ordinate related sample collection, customer visits, meetings, trainings, seminars and etc.as necessary.
• Process signed quotation/proposals and contract creation in LIMS.
• Conduct work as per relevant SGS global and local procedures.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior any improvement for further excellence of the services offered.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

About Crown:

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at Crown Equipment Corporation | Malaysia | Material Handling.

About the role:

Crown Equipment Sdn. Bhd. is seeking a highly motivated and results-driven individual to join our team as a Territory Executive. In this role, you will be responsible for driving sales and enhancing customer satisfaction within a designated territory in Malaysia. As a key player in our organization, you will leverage your understanding of the market dynamics to develop and implement effective sales strategies that align with our company's objectives.

Your role will involve identifying potential customers, conducting product demonstrations, and providing tailored solutions to meet their needs. You will work closely with cross-functional teams to ensure seamless service delivery and customer experience. The ideal candidate will exhibit strong communication skills, have a passion for customer engagement, and possess a deep understanding of our product offerings.

Crown Equipment Sdn. Bhd. values innovation, teamwork, and accountability, and we are looking for someone who can embody these values while striving for excellence in all endeavors. If you are a proactive and ambitious professional seeking to make a significant impact in your career, we invite you to apply and become a part of our dynamic team that is committed to delivering exceptional value to our customers.

3 best things about the role:

• Be part of a Company that is a leading innovator in a world-class forklift and material handling equipment
• Work for a Company that values good people, with a culture of developing employees and promoting within
• Have opportunities for recognition and appreciation

Responsibilities

• Develop and execute strategic sales plans to achieve revenue targets in the assigned territory.
• Identify and cultivate relationships with potential customers and key stakeholders to drive sales growth.
• Conduct product demonstrations and presentations to showcase the features and benefits of our equipment.
• Analyze market trends and competitor activities to inform sales strategies and market positioning.
• Collaborate with the marketing team to create targeted campaigns and promotional activities.
• Provide post-sale support to customers to ensure satisfaction and encourage repeat business.
• Maintain accurate records of sales activities, customer interactions, and forecasts in our CRM system.

• Diploma or Bachelor's degree in Business, Marketing, or related field.
• Minimum of 2 years of sales experience in a similar industry or role.
• Strong understanding of sales principles and customer relationship management.
• Excellent communication and interpersonal skills for effective customer engagement.
• Proficiency in using CRM software and AS400.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical skills and attention to detail to track sales performance and market trends.

• Interact with customer via inbound telephone calls to provide information and assistance.
• Achieve productivity standards and goals while maintaining the highest level of customer service.
• Process transactions and reply to inquiries about products and services.
• Record customer interactions, details of inquiries, complaint or comments as well as actions taken.
• Assist Section Head / Sales team follow up on business prospect.
• Timeliness and accuracy on handling business inquiries as per Quality System KPI.
• Build and foster collaboration with internal teams involved in service delivery.
• Build and proactively manage trust relationships with Key Accounts.
• Go beyond clients' core business to identify new opportunities.
• Be abreast of SGS new products and services and propose them to customers as appropriate.
• Assist on Debtors collection to meet DSO target.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• Interact with customer via inbound telephone calls to provide information and assistance.
• Achieve productivity standards and goals while maintaining the highest level of customer service.
• Process transactions and reply to inquiries about products and services.
• Record customer interactions, details of inquiries, complaint or comments as well as actions taken.
• Assist Section Head / Sales team follow up on business prospect.
• Timeliness and accuracy on handling business inquiries as per Quality System KPI.
• Build and foster collaboration with internal teams involved in service delivery.
• Build and proactively manage trust relationships with Key Accounts.
• Go beyond clients' core business to identify new opportunities.
• Be abreast of SGS new products and services and propose them to customers as appropriate.
• Assist on Debtors collection to meet DSO target.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• Responsible for month-end closing, ensuring accurate financial entries and timely reporting.
• Prepare and submit monthly and quarterly financial reports within deadlines.
• Consolidate and submit Group reporting in compliance with company standards.
• Ensure compliance with accounting standards, tax regulations and company policies.
• Perform AR matching and reconciliation to ensure accuracy and completeness.
• Responsible for E-Invoice reconciliation, consolidation and E-Invoice related matters
• Assist in implementing process improvements and internal controls for efficient reporting.
• Maintain accurate accounting ledgers and perform monthly reconciliations with supporting schedules.
• Prepare and support annual budgets, forecasts, and financial analyses for management.
• Assist in yearly audits, collaborating with internal and external auditors.
• Manage ad-hoc financial projects and reporting tasks as required.
• Perform other duties as assigned by the supervisor.

• Drive sales growth for Solar O&M contracts and solar PV performance improvement projects
• Identify potential projects involving plant upgrades, system optimization, equipment replacement and performance recovery initiatives.
• Perform site assessments on operating solar PV plants to evaluate technical conditions and commercial viability of improvement works.
• Work closely with engineering and operations teams to develop customized commercial and technical proposals for clients.
• Strengthen relationships with existing customers by identifying add-on services and new scopes of work related to O&M and system enhancement.
• Establish and grow relationships with existing, new external customers and asset owners.
• Take charge of preparing and coordinating tender submissions for O&M and solar PV enhancement projects
• Work with internal technical teams to develop accurate cost estimates and Bills of Quantities (BOQ).

• Bachelor’s degree in Engineering (Electrical, Mechanical, Industrial) or Business, or a related discipline.
• Fresh graduates are encouraged to apply
• Excellent verbal and written communication skills for clear internal updates and professional client interactions.
• Demonstrated responsiveness and professionalism when engaging with clients, partners, and internal teams.
• Self-driven, proactive, and able to thrive in a fast-paced, target-oriented environment.
• Comfortable to work on weekends and public holidays if required.
• Possess valid car driving license and able to travel.