Role Purpose

The Software Engineering Team Lead provides hands-on technical leadership and delivery ownership for a squad of junior engineers, aligned to Experian’s Product Development career framework. This role focuses on engineering execution, technical direction, and team enablement rather than people management or HR administration.

Key Responsibilities
Technical Direction & Quality: Provide architectural guidance, conduct design and code reviews, and champion CI/CD, observability, and secure-by-default practices.

Mentorship & Capability Building: Coach junior engineers, maintain team playbooks, and foster a culture of craftsmanship and learning.

Collaboration & Stakeholder Partnership: Partner with Product and Project Managers and collaborate with Line Managers on staffing and growth (no HR ownership).

Act as point of contact from Operations to internal Client Ops and Customer Success Leaders commercial leaders (including the Country MD / external clients where applicable) to lead and drive the operational delivery of our client offering. Leads a team of country functional managers. 

Client Solutioning 

• Advocate" of Operations, to provide solutions that meet the client's needs and which are at the same time cost-effective and technically sustainable.
• Responsible for making decisions on behalf of operations for the country. 
• Has breadth of Operations E2E knowledge regarding the production processes and client knowledge to be able to handle discussions with client Ops in regard to possibilities and limitations of Nielsen solutions 
• Accountable for the agreed service level (quality, allocation of data) to be satisfied / surpassed, and the commitment to the client to be satisfied/ exceeded. 
• Drives Operation Processes with Quality and On time Delivery as per Global KPIs 
• Drives Standardization and Harmonization of processes across the region as per Global SOPs  
• Delivers on Global Productivity targets including RUN and other Global initiatives 

Team Management 

• Plans and controls resource allocation to optimize the “operations service” to clients 
• Manages initiatives to deliver efficiency and productivity to the company 
• Expected to coach and develop the team, monitor individual performances and identify talents or low performers 
• Acts as an escalation point for the country team and constantly reviews and assesses team's KPIs periodically 
• Meets clients to conduct client health check on operations 

Role Summary:

Owns end-to-end module delivery, leads client workshops, drives solution architecture decisions, develops junior talent, and ensures project quality and timely delivery. Carries mandatory team leadership accountability.

Key Responsibilities:

• Project Leadership: Manage full lifecycle of SF implementations from initiation through go-live and support. Lead module-specific workshops and align business requirements with system capabilities.
• Solution Architecture: Design cross-module integration processes and workflow customizations. Provide expert guidance on configuration strategy and system optimization.
• Stakeholder Engagement: Serve as the primary consultant for senior client stakeholders. Drive milestone sign-offs and manage escalations effectively.
• Team Leadership & Mentoring: Delegate and supervise junior consultant workstreams. Mentor team members and support their HRIS certification journeys. Conduct regular 1:1s and provide structured, actionable feedback.

Functional Competency:

• Process Ownership: Leads end-to-end module or functional process delivery.
• Integration Oversight: Owns end-to-end integration validation and troubleshooting.
• QA Governance: Owns QA cycles; sets standards and review discipline.
• Project Reporting: Owns project reporting and drives transparency across stakeholders.

BEHAVIORAL COMPETENCY:

• Leadership: Inspires confidence and drives team performance.
• Task Ownership: Takes initiative, flags risks, and ensures timely delivery.
• Consulting Skills: Guides clients through ambiguity and change.
• Problem Solving: Solves complex problems with strategic foresight.
• Stakeholder Management: Influences outcomes through strategic engagement.
• Escalation Management: Prevents escalations through proactive risk handling.
• Change Attitude: Drives change with positive mindset and resilience.
• Attention to Detail: Producing consistently high-quality work.
• Team Leadership: Drives team performance and alignment.
• Mentoring: Coaches peers and guides best practices.
• People Development: Gives structured feedback and supports growth.

• Bachelor's degree from a recognized institution.
• 7–10 years of HRIS experience; led at least 5 end-to-end implementations.
• Strong leadership, client management, and communication skills.
• Ability to manage competing priorities and guide cross-functional teams.
• Demonstrated people management and team development capability.
• Certifications: Oracle HCM Cloud Certification (required).

This role is only open to Malaysian local/PR

The Role

As Category Lead, your #1 mission is to accelerate growth for your portfolio! You are the business owner of your categories, responsible for driving topline and increasing order penetration. You will lead a team to scale these categories rapidly while hitting margin targets and ensuring top-tier stock availability.

Key Responsibilities

• Growth & GMV: Take full accountability for your category portfolio’s sales. Drive category penetration and hit revenue targets, driving order penetration and basket value.

• Commercial Margins: Monitor & drive healthy margins for your categories. Grow retail media revenue.

• Assortment & Suppliers: Run constant range optimization. Onboard high-growth SKUs and delist slow-movers. Lead negotiations and Joint Business Plans (JBPs) with FMCG brands.

• Pricing & Campaigns: Execute the pricing strategy for your categories to stay competitive. Coordinate with suppliers to align their promo spend with our campaign calendar.

• Availability & Waste: Own Weighted Availability (In-stock) to ensure top SKUs are never missing. Manage inventory health to minimize shrinkage and wastage.

• Team Leadership: Lead and coach a team of Category Managers. Monitor KPIs and drive a culture of high performance and accountability.

Key Responsibilities

1. Topline Growth & Penetration

• Own the GMV and order volume for your portfolio; drive category penetration and basket value to hit revenue targets.

• Monitor daily performance and execute swift course-corrections to maintain growth momentum.

2. Range & Market Strategy

• Curate a "winning" assortment by identifying market trends, competitor gaps, and high-growth SKUs.

• Run constant range optimization by onboarding local heroes and ruthlessly delisting slow-movers.

3. Sustainable Margin & Commercial Revenue

• Drive category profitability by optimizing cost structures and securing strategic supplier investments.

• Grow Retail Media revenue and scale high-visibility advertising opportunities for your key brand partners.

4. Strategic Partnerships & JBP

• Lead long-term Joint Business Plans (JBPs) with FMCG partners to build strong, collaborative roadmaps for growth.

• Collaborate with suppliers to secure support and exclusive deals to drive high-impact commercial campaigns

5. Category Operational Health

• Actively collaborate with Supply Chain for high Weighted Availability, to ensure products are always available for the customer.

• Manage inventory health & shrinkage

6. Team Leadership

• Lead and coach a team of Category Managers, fostering a culture of high performance and accountability.

• Own the delivery of team OKRs and KPI and drive data-driven decision-making 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

We are seeking an experienced and driven Program Management Lead to join our team. In this role, you will be responsible for overseeing and coordinating program management efforts in the areas of creative asset management, creative program management, and product program management. You will work closely with cross-functional teams, including creative, marketing, product, and engineering, to ensure effective planning, execution, and delivery of programs, with a focus on driving efficiency, quality, and successful outcomes. 

Creative Asset Management: 

• Collaborate with creative teams to define asset management best practices, workflows, and tools, ensuring efficient asset creation, version control, and distribution. 
• Coordinate with stakeholders to gather requirements and establish processes for requesting, reviewing, and approving creative assets. 
• Implement and maintain a centralized digital asset management system, ensuring accurate metadata tagging, searchability, and accessibility for various teams. 
• Lead efforts to optimize creative asset usage, track asset performance, and identify opportunities for reuse and repurposing. 

Creative Program Management: 

• Lead and oversee creative programs from initiation to completion, ensuring adherence to project timelines, budgets, and quality standards. 
• Collaborate with creative teams to define project scopes, objectives, and deliverables, and create detailed project plans and schedules. 
• Coordinate cross-functional teams to align on creative program requirements, including stakeholders from marketing, design, content, and development. 
• Conduct regular program status meetings, provide updates, and address any risks or issues, ensuring effective communication and collaboration throughout the process. 
• Monitor program performance metrics, track progress against milestones, and implement strategies to drive continuous improvement. 

Product Program Management: 

• Manage product programs from conception to launch, working closely with product managers, engineers, and other stakeholders to define project requirements and deliverables. 
• Maintain program roadmaps, timelines, and EOL management plans, ensuring alignment with product strategies and business objectives. 
• Facilitate cross-functional collaboration, including requirements gathering, design reviews, and development sprints, to ensure timely delivery of high-quality products. 
• Monitor and report on program progress, identifying and mitigating risks and dependencies, and making recommendations to optimize program efficiency and effectiveness. 
• Foster a culture of innovation and continuous improvement within the product program management team, implementing best practices and lessons learned. 

The Role

This is a hands-on individual contributor role with a broad remit spanning employee relations, policy, compliance and related projects. The position partners closely with HR Business Partners to provide expert advisory support, manage complex and high-risk employee cases, and build capability in HRBPs and people leaders to confidently navigate employee relations matters. 

While the role has an APAC remit, the primary focus is the Asia region — and most significantly Malaysia, SEEK's largest hub in the region. The other current Asia markets are Singapore, Hong Kong, Indonesia, Thailand and Philippines. The role requires deep expertise and hands-on experience navigating employment frameworks across these markets.

Reporting to the Director of People Strategy and Enablement (based in Melbourne), this role sits within the People Strategy and Enablement function. Beyond day-to-day case management, the incumbent will contribute to the design and delivery of strategic initiatives that continue to uplift SEEK’s people policy and compliance frameworks, refine governance practices, and build the confidence and capability of HR Business Partners and people leaders in managing employee relations matters.

Key Responsibilities

Employee relations

• Provide expert, day‑to‑day employee relations (ER) advice and support to the HRBP team.
• Partner with HRBPs to manage complex and high‑risk cases involving performance, conduct, grievances, and medical capacity—ensuring issues are handled with fairness and empathy, and mitigating risk.
• Conduct and oversee end‑to‑end investigations into complex or sensitive workplace matters.
• Engage with external legal partners across Asian markets to ensure high-quality, fit-for-purpose support and service delivery.
• Represent SEEK in external forums (e.g. conciliations or tribunals) as required.
• Collaborate on strategic workforce or organisational change initiatives, providing proactive ER input to support business outcomes and risk management.

Policy, compliance & governance

• Act as a key subject matter expert on people‑related policies, compliance, and governance frameworks across SEEK’s Asia markets.
• Monitor and interpret local legislative developments to ensure people policies and practices remain current, compliant, and fit‑for‑purpose.
• Lead and contribute to policy and compliance projects, including policy reviews, harmonisation, and maturity assessments.
• Partner with cross‑functional stakeholders to strengthen governance processes and support audit, reporting, and board‑related requests.

Capability building & continuous improvement

• Partner closely with the HRBP team to uplift people leader and HR capability in managing ER and compliance matters confidently and consistently.
• In partnership with the ER and Policy Lead, design and deliver coaching, tools, and resources (e.g. practical guides, training materials, templates) that build skill, confidence, and alignment in decision‑making across APAC.
• In partnership with the ER and Policy Lead, identify opportunities to enhance ER and compliance processes, frameworks, and resources to drive continuous improvement and operational excellence across APAC.

We are seeking a passionate Aircon Corporate Sales Lead in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our corporate segment while providing network to strategic projects. This driven and ambitious individual will be overseeing and maximizing sales of the company through the corporate sales channel.

Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic sales team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Country Director.

Responsibilities of an Aircon Corporate Sales Lead but are not limited to

• Handle corporate customer enquiries related to air conditioning products and services, ensuring prompt and professional responses to all customer needs.
• Oversee and manage corporate customer purchases and ensuring smooth transactions from order to fulfillment.
• Actively seek and attain new corporate customers by identifying potential leads, reaching out to decision-makers, and converting inquiries into sales.
• Build and maintain strong, long-lasting relationships with existing and new corporate customers, ensuring a high level of customer satisfaction and repeat business.
• Prepare and maintain reports on customer payment history, sales performance, and sales summaries.
• Track the progress of sales targets and provide regular updates to management.
• Stay up-to-date with industry trends, competitor activities, and market demands to identify potential opportunities for sales growth.
• Work closely with internal teams, including logistics and customer service, to ensure the successful fulfillment of corporate orders.
• Address and resolve any challenges or issues that may arise with corporate customers, ensuring smooth operations and customer satisfaction

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Prior experience working as a system integrator or with system integrators
• Existing connections with corporate clients
• Experience managing corporate sales enquiries
• Minimum 3 year of handling corporate level Aircon projects and conducting corporate selling
• Data-driven with ability to analyze data for stocks forecasting
• Ability to use excel skills is a must
• Communication and people skills
• Passionate in engaging customers and providing excellent service
• Strong English proficiency with ability to engage C-Level clients

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are seeking an experienced Inventory and Procurement Lead to oversee inventory planning, purchasing coordination, and supplier management. This role ensures optimal stock levels, cost efficiency, supply continuity, and compliance while supporting business growth and operational excellence.

Inventory Management

• Plan, monitor, and control inventory levels to meet operational needs while minimizing excess stock and shortages.
• Develop and maintain inventory control systems, including forecasting models, reorder points, and safety stock policies.
• Conduct regular inventory audits, cycle counts, and reconciliations to ensure data accuracy.
• Analyze inventory turnover, aging, and usage trends to improve efficiency and reduce carrying costs.
• Coordinate with warehouse and operations teams to ensure proper storage, handling, and stock rotation.
• Identify and manage obsolete, slow-moving, or damaged inventory.

Purchasing & Supplier Coordination

• Source, evaluate, and onboard suppliers based on cost, quality, reliability, and delivery performance.
• Negotiate pricing, terms, and service-level agreements with vendors.
• Issue purchase orders and ensure timely delivery of goods and services.
• Monitor supplier performance and resolve issues related to quality, delays, or discrepancies.
• Ensure purchasing activities comply with company policies, budgets, and ethical standards.

Planning & Forecasting

• Collaborate with sales, production, and finance teams to forecast demand accurately.
• Align purchasing plans with production schedules and business objectives.
• Develop inventory strategies to support cost control and supply continuity.
• Prepare and manage inventory budgets.

Data, Systems & Reporting

• Maintain accurate records in ERP and inventory management systems.
• Generate and analyze reports on inventory levels, costs, lead times, and supplier performance.
• Use data insights to recommend process improvements and cost-saving initiatives.

Risk & Compliance Management

• Identify supply chain risks and develop contingency plans, including alternative sourcing and buffer stock strategies.
• Ensure compliance with regulatory, safety, and quality standards.
• Manage documentation related to inventory and purchasing transactions.

Team & Stakeholder Coordination

• Lead, coach, and supervise inventory staff (if applicable).
• Act as the primary point of contact between suppliers and internal stakeholders.
• Communicate inventory status, risks, and plans to management.

Get to Know the Team

The Commercial Systems team is the engine behind Grab's B2B growth and operational excellence. We own and manage the Salesforce ecosystem, building the sophisticated platform that empowers our teams to drive revenue and cross-sell services across Grab's diverse business verticals. Our mission is to eliminate friction in the sales process by delivering intelligent, automated solutions that provide a unified view of our partners. We combine deep CRM expertise with custom fullstack development to orchestrate complex workflows and system integrations that scale alongside Grab's evolving commercial needs.

Get to Know the Role

As the Engineering Lead, you will oversee the development of our cutting-edge software solutions, leading a team of experienced engineers, and driving technical projects across our organization.

You will report to the Head of Commercial System and work onsite in Grab office based in Petaling Jaya, Malaysia.

The Critical Tasks You Will Perform

• You will lead and mentor a team of fullstack developers, promoting a culture of innovation and continuous improvement
• You will collaborate with product managers and partners to define technical requirements and architectural decisions
• You will oversee the entire software development lifecycle, from concept to deployment and maintenance
• You will establish coding standards, development processes, and quality assurance practices
• You will conduct code reviews and provide constructive feedback to team members
• You will optimize application performance, security, and reliability
• You will stay up-to-date with emerging technologies and industry trends, recommending and implementing improvements as needed
• You will participate in technical decision-making and contribute to the overall technology strategy of the organization
• You will manage project timelines, resources, and deliverables to ensure high-quality releases

Main responsibilities

• Own end-to-end restaurant incubation across APAC (activation to early performance)

• Define, track and improve key incubation KPIs

• Identify execution gaps and implement corrective actions to accelerate vendor ramp-up

• Design and scale standardized incubation processes across markets

• Lead automation of key workflows in partnership with relevant teams

• Establish clear governance and accountability between COE and local market teams

• Collaborate cross-functionally to enhance vendor incubation and experience

• Pilot and scale high-impact initiatives to continuously improve incubation performance

Job Summary
Role
1.1 MT Product Purchasing Buyer for related MT Product Group(s) in PgP2 along the complete Product Life Cycle (incl. product relocation).
1.2 MT Purchasing Strategy-, Quality- and Target Cost responsibility and accountability for MT Product Groups in PgP2.
1.3 MT contact interface to Material Field purchasing (Commercial, Quality). Assure aligned messages for the related Product Group from MT to the Material Field Purchasing.
1.4 Escalation in the MT-Pg for Purchasing related issues (commercial, quality, logistics).
1.5 Prepare aligned MT-Pg Product Group Purchasing Strategy for PT-MT/PPU

Job Scope
2.1 Definition & Maintenance of a Product Group Purchasing Strategy considering TTM and Value Stream targets of MT-PgP.
2.2 Product Group interface from Purchasing to MT.
2.3 Leading and responsible for the RPP activities in the respective Product Group (creation, implementation, cooperation cross-functionally) at PgP location.
2.4 Early Supplier involvement in PIF to support Product Innovation and Target Cost Achievement (PILUM).
2.5 Support Annual Price Negotiation by providing new potential business opportunities of Product. Group in pipe-line.
2.6 Challenge and support Material Field buyers to achieve Best Material Field Costs
2.7 Support Material Field Buyers for contracting (e.g. SE-contracts, NDA, Concept Competition etc.)
2.8 Create transparency of costs of Product Group by benchmarking (support the Global Product Champion).
2.9 Responsible for achievement of Best Costs in Product Group (Benchmarking, TCO, RPP) before / after SOP.
2.10 Responsible for Product Group related quality activities (e.g. ISIR, 8D, PQA, etc.)
2.11 First escalation level for Quality and Logistics related supplier issues from Plant.
2.12 Takes care of purchasing related topics/tasks in the Value Stream.
2.13 Ad-hoc tasks as assigned from time to time.
 

The Quality Team Lead drives daily quality operations by supervising process controls, product verification, and 
hold and release governance. The role ensures FSMS compliance, timely escalation of issues, and continuous 
improvement across the plant. By developing Quality Technicians and embedding Food Safety & Quality Culture, 
the Team Lead ensures only safe; compliant products are released to the market.

Key Responsibilities:

Ensure FSMS compliance and audit readiness (FSSC, GMP, HACCP, Halal (JAKIM/JAINJ & BPJPH), 
Kosher, SNI, USFDA) through validation, documentation accuracy, CAPA effectiveness, and zero NC 
performance.
• Safeguard product quality and food safety by verifying compliance to specifications, leading complaint 
investigations, supporting COA/testing needs, and providing timely QA support to production.
• Monitors and verifies GMP & sanitation execution on the shopfloor and escalates gaps for correction.
• Maintain SHE and Financial discipline within the Quality function

Safety
• Champion a Safety, Health, and Environment (SHE) culture by consistently following safety procedures, 
wearing appropriate Personal Protective Equipment (PPE), and maintaining calm, orderly work 
practices.
• Adherence to the 6 Life-Saving Rules.
• Conduct Behavior Observation Safety (BOS) at required frequency.
• Never compromise safety: “We work safely, or we do not work.”
• Ensure a safe and healthy work environment by understanding work-related hazards and adhering to all 
safety instructions.
• Participate actively in Risk Assessment processes as required to identify and mitigate potential hazards.
• Collaborate with the team to keep the workplace safe, clean, and well-organized, and support colleagues 
in working safely.
• Escalate and implement solutions to address risks related to ergonomics and working conditions.
• Report immediately any unsafe situation, substandard condition, near miss, incident, or defect.
• Stop work immediately if safety is at risk or if unsure how to proceed safely and involve the Quality 
Manager for guidance.
• Actively participate in Safety discussions during Operations Performance (OPS) meetings.
• Comply with environmental rules regarding the use and disposal of chemicals (e.g., oils, fats) used for 
maintenance.

Quality:
1. Leadership of Daily Quality Operations
• Supervise in process controls, product verification, and hold- and- -release governance.
• Organize team structure, allocate jobs, and maintain effective work schedules.
• Represent Quality in daily Production OPS meetings and cross functional- discussions.
• Execute annual quality activities in compliance with the Management System. Manage the Prod-Quality 
and Warehouse Meeting on periodic basis & Follow Up with Action Plan
• Quality Representative in the overall project execution from the start (design stage to the 
commercialization stage) and provide results sharing to the CQV.
• Engages actively with the Quality Manager through routine communication, proactive identification of 
improvement opportunities, and immediate escalation of any quality, food safety, or compliance risks.
• Support Quality Manager to manage respective Q-Team (White & Blue Collar) with effective job 
allocation & work schedule align with Quality work plans.

2. Product Release & Compliance Governance
• Authorize product release and act as the primary Quality Representative for compliance with JDE 
specifications and customer requirements.
• Manage and perform the QI, Block / Unblock, Rework and Downgrade for finished products through 
SAP.

3. FSMS Execution (HACCP, GMP, FSSC 22000)
• Maintain compliance with global standards (FSSC, GMP, HACCP, Halal (JAKIM/JAINJ & BPJPH).
• Contribute to mock recall and traceability exercises as part of the quality team to validate effectiveness.
• Quality Representative in audit preparation, participate in internal/external audits, and ensure timely CAPA 
closure.
• Verify and validate CCPs and OPRPs within the plant.
• Conduct CCP, OPRP, and Hold & Release training for production teams.
• Oversee HEM program execution, including routine/ad hoc swabs and air monitoring.
• Provides shopfloor QA oversight to ensure compliance with GMP, sanitation, and pest control 
requirements, identifies and escalates operational risks and deviations, enforces proper GMP behaviours, 
and supports corrective actions and continuousimprovement with Operations and the GMP System Owner

4. Issue Management & Problem Solving
• Lead /participate in continuous improvement initiatives/corrective and preventive actions (CAPA) 
against Quality KPI's (consumer, trade and/or customer complaints, Right First Time (RFT) and 
specification critical to quality product and process parameters). 
• Issue and track corrective actions (CC) and nonconformance reports (NC) until closure.
• Implement and monitor CAPA initiatives against key quality KPIs (e.g., RFT, consumer complaints, 
trade feedback).
• Provide solutions on allergen, GMP, Halal, and food safety issues.
• Conduct periodic quality meetings with respective teams to discuss and resolve issues towards quality 
requirements.

5. Complaint Management
• Manage customer complaints, escalate issues, and drive timely resolution with corrective actions.
• Monitor complaint trends and drive reduction strategies.
• Ensure timely preliminary as well as investigations feedback as appropriate to the complainant.
• Conduct Risk Assessment (RA) as appropriate to support the operation needs on FSQ point.

6. New Project & Trial Management (NPI, A4E, I4G, Line Trials)
• Represent Quality in new product introductions and line trials.
• Review and approve specifications, ensuring timely distribution to production.
• Conduct annual reviews of material and product documentation.

7. Data Management & Reporting
• Deliver daily, weekly, and monthly Quality KPI updates.
• Report QI, RFT, NC costing, and MOS metrics to global systems.
• Conduct periodic Loss Analysis on Product and Process Quality System and propose for actions to 
address the issues for improvements.
• Lead the automation/digitalization program of Quality Plan which aligned with the Global Quality 
Systems (Key Super User: SAP, SafeFood360, Hamilton Grant etc.).
• Review the plan schedule for HEM, monthly, yearly, and ad-hoc analysis as required in person by twice 
per year and review the results monthly. 
• Oversee laboratory instruments, equipment is calibrated, and chemical management is maintained. 

8. Hygiene, Environmental Monitoring & Pest Control Verification
• Ensure HEM swab execution, air monitoring, and sanitation program validation.
• Monitor GMP and pest control issues, execute and follow up GMP audit / pest finding with the operation 
team. 
• Verification & monitor sanitation program execution. Tackle sanitation related issues and review WI related 
to sanitation in plant with relevant department.

9. Stakeholder Collaboration & Communication
• Represent Quality in cross functional- meetings with Operations and Warehouse.
• Resolve interdepartmental issues and ensure win-win- solutions.

10. Proactive Quality Leadership & FSQ Prevention
• Drive continuous improvement initiatives, automation/digitalisation programs, and workflow enhancements.
• Lead dissemination of food safety and quality knowledge across the plant.
• Promote FSQ campaigns, workshops, and awareness sessions.
• Ensure preventive measures are embedded to sustain FSQ culture.

11. Documentation & Specification Management
• Develop, update, and maintain SOPs, product specifications, and material documentation.
• Review and approve any new specification updated by the R&D team to ensure formulation card 
distribute to production timely.
• Perform annual updates for material documentation. 
• Perform Semi-Finished Products, Recipe and Finished Products Specification Review against 
specification and best practices for newly registered products.
• Ensure new incoming materials meet approved specifications and artwork requirements.
• Authorize issuance of Quality document including COA 

12. Proactive Risk Management & FSQ Prevention
• Conduct proactive risk assessments (RA) for processes and materials, when necessary, as per HACCP 
principle.
• Identify potential risks in GMP, sanitation, allergen control, and pest management highlight and implement 
actions to address the issues.
• Implement preventive measures to strengthen food safety and quality culture.
• Execute quality systems according to Quality Pillar requirements, aligned with global standards.
• Undertake continuous training and self-development, identifying opportunities for improvement in quality 
systems.
• Responsible for competency development and routine work quality of Quality Technicians.
• Assess FSQ culture maturity at defined frequencies and report results to management.
• Promote FSQ activities such as campaigns, workshops, and awareness sessions to strengthen plant culture.
• Participate in FSQ culture assessments to gauge maturity levels.

13. Quality Culture & Operational Engagement
• Attend MOS Pillar meetings; contribute to robustness implementation and checks and RCA effectiveness. 
• Execute Quality system including but not limited to Pro-Start, RFT, CTQ, QA Matrix and QX Matrix 
according to Quality Pillar requirement, aligned with Global requirement.
• Drive quality improvements 
• Provide monthly QI, RFT and NC Costing Calculation & Reporting to Global
• Execute Process Control CTQ
• Support Manufacturing Operating System (MOS) activities to deliver Food Safety/Quality Culture 
engagement and ongoing improvements Verify implementation of actions including lessons learned from 
other manufacturing plants. Drive horizontal expansion of improvement ideas in the plant across lines and 
embed in OPLs or standards.
• Deliver induction/refresher training for new joiners, contractors, and shop floor associates.
• Share food safety topics and awareness programs to build competency.

14. Financial & Operational Responsibilities
• Monitor AOP, OPEX, and CAPEX within the Quality team, enforcing the principle of “No PO, No Work” 
for all expenditures.
• Ensure strict financial discipline to prevent overspending and maintain compliance with organizational 
requirements.
• Assume responsibilities as assigned by management and contribute to organizational ad hoc tasks 
when required.
• Submit overtime (OT) requests in a timely manner with proper justification for Manager approval.
• Coordinate on schedule and overtime (OT) for Quality team member and approve on-time. 

15. Continuous Learning & Team Competence
• Coach and mentor Quality Technicians to achieve KPIs and career growth.
• Identify and drive opportunities for improvement in quality systems and training programs.
• Facilitate competence development of Quality Technicians and team members through coaching and 
knowledge transfer.
• Engage and collaborate effectively with internal and external stakeholders on quality and compliance matters.

16. Quality Oversight & Authority
• Communicate effectively with internal and external stakeholders on quality and compliance matters.
• Contribute to organizational ad hoc tasks related to quality improvement and compliance.
• Exercise authority to stop the production line when food safety or quality issues arise.

• Lead the technical solution of ME connected solution projects set up in PgP1/MOE1.
• Develop digital solutions using different platforms (low code platforms, data visualization software, web application development framework and so on) flexibly according to specific situations.
• Provide guidance/coaching/training to the key user and process owner in term of software/hardware/data architecture, workflow and related technological know-how.
• Work closely with ME global connected solution provider to translate the technical requirements, CI architecture, software algorithm and related configuration for smooth implementation at PgP1.
• Work closely with process owners to identify opportunities for leveraging company data.
• Support the key user as next level escalation after 1st level troubleshooting of ME connected solution projects unsuccessful.
• Troubleshooting and improve PgP1/MOE1 self-developed application.
• Any other related duties assigned by immediate superior from time to time.

We are seeking a senior qualitative research and consulting leader to help drive the next phase of our qualitative consulting practice across APAC. This is a high‑visibility regional role that partners closely with regional qualitative leaders and in‑market teams to deliver strategic, multi‑market qualitative engagements and elevate how insight is generated, synthesised, and activated. The focus goes beyond research execution into storytelling, sense‑making, workshopping, co‑creation, and solutioning, ensuring insights translate into action.

Responsibilities

1. Qualitative Consulting & Practice Development

• Partner with regional qualitative leaders to advance the APAC qualitative consulting practice
• Shape and embed best practices in consulting‑grade qualitative design, synthesis, and storytelling
• Serve as a senior thought partner and advisor on complex or high‑stakes client engagements
• Help define and execute the regional qualitative consulting strategy, including new offers and ways of working

2. Multi‑Market Consulting

• Partner with in‑market teams to design, lead, and support high‑impact, multi‑market qualitative studies
• Take responsibility for cross‑market synthesis, ensuring local nuance is translated into regional insight
• Elevate consistency, rigour, and strategic value of qualitative outputs across markets
• Support markets on engagements that require senior‑level framing, storytelling, and client influence

3. Convergence Lead: Qual, Quant & AI‑Enabled Methods

• Lead qual–quant convergence on strategic studies, ensuring qualitative insight is anchored in broader data signals
• Integrate AI‑supported qualitative methods responsibly
• Act as a bridge between methodological innovation and real consulting value

4. Insight Activation, Workshopping & Co‑Creation

• Translate insights into clear implications and actions, not just findings
• Design and facilitate client and internal activation workshops
• Partner with leaders to help shape products, solutions, and activation roadmaps

5. Storytelling, Enablement & Capability Building

• Set standards for storytelling quality — narrative logic, clarity, and impact
• Coach and enable market teams on:
• Consulting‑grade storytelling
• Multi‑market synthesis
• Activation‑led qualitative delivery
• Contribute to internal training and capability initiatives across APAC

6. Stakeholder Visibility

• Represent qualitative thinking with credibility in senior client forums and regional discussions
• Act as a connector—aligning people, markets, and thinking across the region

Get to Know the Team

The Data Platform team at Grab is a collective of software engineers, product managers, product designers, software engineers, and technical program managers, part of the larger Tech Infrastructure organization and focused on enhancing the productivity, development velocity, and efficiency for fellow internal Grabbers, serving millions of users daily. These platforms encompass Experimentation, Data Discovery and Catalog layers, Metrics Engine, Customer Data Platform, Streaming Platforms, and Machine Learning Platform. Our mission is to build and maintain a suite of tools and platforms that enable Grabbers to work smarter, faster, and more collaboratively.

Get to Know the Role

We're looking for a Lead Product Manager to join our Technical Infrastructure team, specifically focusing on Data Platform. In this role, you'll collaborate with engineering, data science, analytics, and product teams to pinpoint areas for improvement and develop impactful solutions. The Data Platform team empowers the underlying platform and infrastructure that supports all data applications in Grab, including data ingestion, data storage, data discovery, data query, data quality, and data activation. You'll work with cross-functional leaders across the company to drive organization-wide changes.

You will report to the Head of Product, Data Tech and AI, and base onsite at our Petaling Jaya office.

The Critical Tasks You Will Perform

• Define and execute the product strategy for the Data Platform.
• Collaborate with cross-functional teams to identify opportunities for improvement and develop tailored solutions.
• Gather requirements, conduct user research, and prioritise the product backlog ensuring the team focuses on high-impact projects.
• Establish strong relationships with internal stakeholders and deeply understand their needs and challenges.
• Drive the adoption and onboarding of internal tools and Data Platform, ensuring user engagement and success.
• Oversee product launches and go-to-market activities for internal tools and data platforms.
• Communicate with both technical and non-technical stakeholders, ensuring the team's work is well-understood and well-supported.

• Lead and/or support lead auditor on RBS audit schemes (e.g. RBA, SMETA, WRAP, etc)
• Making relevant decisions concerning the audit process 
• Ensure effective delivery of audits in line with RBS Global Procedures and any Scheme requirements or client SOPs
• Meet agreed turnaround times for reporting and other deliverables
• Respond to client enquiries on technical matters
• Present a professional image in all dealings with clients and auditees
• Promote the SGS approach and services at seminars and through presentations and articles
• Provide technical input to back office and sales teams as required
• Technical review of reports from other auditors
• Active development of relationships through existing networks and contacts. Remain up-to-date with current thinking and client expectations in this field; establish and maintain a network of stakeholders including NGOs, industry bodies and related contacts; attend public and client-led conferences; read news related to their topic of interest
• Ensure full compliance with the Company’s Code of Integrity & Professional Conduct and Impartiality Policy and encourage others do so
• Cooperate fully with any investigations in relation to Quality issues or Integrity where required
• At all times, adopt a safe behaviour by exercising due regard for their own health and safety and that of colleagues and clients, in line with the Company’s policies and procedures
• Witness other auditors for effectiveness of auditing to ensure that competence is maintained
• Maintain and develop own skills and knowledge both technologically and in the field of management system and standards as part of continuous professional development (CPD) where appropriate
• To provide commercial referrals to Sales and Marketing department and assist in the company business budget achievement
• Perform any other responsibilities as assigned by his / her manager

• Lead, coach, and supervise a team of 5 Customer Service Executives.
• Monitor daily performance, ticket volume, and response quality.
• Manage team schedules, attendance, and workload distribution.
• Foster a service-oriented, accountable, and collaborative team culture.
• Maintain high standards for response quality, professionalism, and resolution accuracy.
• Monitor service metrics such as response time, resolution time, and customer satisfaction
• Identify recurring issues and recommend process or product improvements
• Work closely with Product, Sales, and Tech teams to resolve platform-related problems
• Continuously improve support workflows to increase efficiency and customer satisfaction
• Prepare weekly or monthly performance reports for management
• Ensure compliance with company policies and service standards

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Coordinate and negotiate rates with our contracted vendors
• Ensure accurate and timely client and vendor billing
• Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationship with suppliers
• Meet compliance at all times
• Network communications, timely responses to emails and requests
• Work with team to meet KPI standards in accordance with Company procedures
• Assist in retention calls and complete customer reviews
• Ensure company credit procedures are followed and utilized effectively
• Participate to the transition of new business / update to existing business

Side is a global game development partner helping studios bring games to life across co-development, art, audio, QA, player support, and more. We work alongside developers and publishers to solve production challenges at every stage, from active development through live operations.

We’re looking for a Lead Generalist Programmer to help drive technical delivery across a range of game development engagements. This role is for a senior engineer who is equally comfortable leading people, collaborating with clients, and getting hands-on in code. You should bring strong technical depth in both Unity and Unreal, experience guiding teams through production, and the judgment to move between gameplay systems, tools, optimization, and platform-specific problem solving as projects demand.

What you’ll do

• Lead and mentor engineers across active co-development and game development projects
• Act as a senior technical partner to production, design, art, and client stakeholders
• Contribute hands-on to implementation in Unity and Unreal, depending on project needs
• Architect and review systems across gameplay, tools, UI, integration, optimization, and platform support
• Establish engineering best practices for code quality, performance, maintainability, and delivery
• Help scope work, identify technical risk early, and provide realistic production recommendations
• Support hiring, onboarding, and growth of engineering talent within the team
• Communicate technical tradeoffs clearly to both technical and non-technical audiences
• Partner with internal leadership and external clients to align technical execution with project goals

What we’re looking for

• 5+ years of professional game programming experience
• Experience leading or mentoring engineers in a production environment
• Strong hands-on development experience in both Unity and Unreal Engine
• Strong coding skills in C# and C++
• Experience shipping games or major features on at least one of the following: PC, console, or mobile
• Deep understanding of game architecture, pipelines, debugging, profiling, and optimization
• Ability to work across multiple gameplay-adjacent domains such as gameplay systems, UI, animation systems, tooling, or integration
• Strong understanding of technical risk, production tradeoffs, and scalable engineering practices
• Excellent communication skills with the ability to work directly with clients, partners, and cross-functional teams

Nice to have

• Experience in a co-development, outsourcing, or service-based studio environment
• Experience with console development and certification constraints
• Familiarity with backend or online systems integration
• Experience building internal tools and workflows for designers, artists, or production teams
• Exposure to AWS, CI/CD pipelines, or live-service workflows
• Experience helping scope projects, write technical proposals, or support business development conversations

As a Commercial Lead at Clinigen, you will be responsible for leading and executing commercial strategies to drive business growth and market expansion. You will collaborate closely with internal teams and external partners to ensure successful product launches, effective marketing campaigns, and optimal customer engagement. This role involves managing sales activities, developing strategic plans, and overseeing team performance to achieve revenue targets and maximize market share.

You will work across different therapeutic areas and markets, leveraging your commercial expertise to support Clinigen’s mission of providing innovative healthcare solutions globally.

Key Responsibilities:

• Develop and implement comprehensive commercial strategies and plans aligned with company objectives.
• Lead cross-functional teams to execute product launches and promotional activities.
• Manage sales forecasting, budgeting, and performance analysis to meet revenue goals.
• Build and maintain strong relationships with key stakeholders, including healthcare professionals, partners, and customers.
• Identify market opportunities and competitive threats to adapt commercial approaches accordingly.
• Support business development initiatives and contribute to expanding Clinigen’s product portfolio and market presence.

• Bachelor’s degree in business, marketing, life sciences, or a related field.
• Proven experience in commercial roles within the pharmaceutical, healthcare, or life sciences industry.
• Strong leadership and team management abilities with experience leading cross-functional teams.
• Excellent strategic thinking, planning, and execution skills.
• Ability to analyze market trends and data to drive decision-making.
• Effective communication and interpersonal skills to engage with diverse stakeholders.
• Results-driven with a proactive approach to problem-solving.
• Experience working in global or multinational environments is an advantage.

The Team Lead is responsible for driving end-to-end delivery of software projects within the development team. This role owns sprint execution, removes blockers, ensures quality standards are met, and acts as the bridge between engineering execution and business stakeholders. The Team Lead manages a team of 3–6 developers, balancing hands-on technical involvement with delivery accountability to ensure projects ship on time, within scope, and at production-grade quality.

Responsibilities

Delivery & Execution (Primary Focus)

• Owns sprint planning, backlog grooming, and delivery cadence for the team — ensuring commitments are met, and scope is managed proactively.
• Drives project execution from requirements through to production deployment, coordinating across dependent teams when necessary.
• Monitors delivery KPIs (velocity, cycle time, defect escape rate, deployment frequency) and takes corrective action when metrics deviate.
• Manages risks, dependencies, and blockers — escalating early with proposed solutions rather than surfacing problems alone.
• Ensures release readiness, including regression coverage, rollback plans, and stakeholder sign-off.
• Coordinates with QA, DevOps, and product teams to maintain smooth CI/CD pipeline flow and minimize release friction.

Technical Leadership

• Participates in solution design discussions and ensures the team's technical decisions align with architectural standards and development protocols (including PCI DSS compliance, coding guidelines, and code management best practices).
• Conducts and enforces code reviews following the secured code review guidelines; ensures the team adheres to defined coding standards and CI/CD pipeline requirements (code scan, secret key scan, web scan).
• Makes pragmatic technical trade-off decisions — balancing delivery speed with code quality and technical debt management.
• Troubleshoots and leads the resolution of production incidents within the team's domain, ensuring root cause analysis and lessons learned are documented.
• Stays current with the team's technology stack and contributes hands-on when critical path items require it.

People & Team Management

• Manages a team of 3–6 developers: task assignment, workload balancing, and day-to-day performance management.
• Conducts regular 1-on-1s focused on growth, blockers, and career development.
• Mentors junior and mid-level developers through code reviews, pair programming, and knowledge-sharing sessions.
• Identifies skill gaps and coordinates with management on training plans or hiring needs.
• Fosters a team culture of accountability, collaboration, and continuous improvement.

Stakeholder Communication

• Provides clear, regular delivery status updates to senior management and product stakeholders.
• Translates business requirements into actionable technical tasks and acceptance criteria for the team.
• Collaborates with Solutions Architects and other Team Leads to ensure cross-team alignment on standards, shared services, and integration points.

Technical / Professional Skills & Competencies

Required

• Proficient in .NET and/or Java with hands-on production experience; able to review code, debug issues, and contribute to critical deliverables.
• Solid experience with relational databases (SQL Server, PostgreSQL, MySQL) — able to review query performance, data models, and troubleshoot production data issues.
• Working knowledge of CI/CD pipelines (Jenkins, GitHub Actions, or equivalent) — understands pipeline stages including code scan, secret scan, and deployment automation.
• Experience with cloud platforms (AWS preferred), including containerization (Docker, Kubernetes) and basic infrastructure concepts.
• Understanding of microservices architecture, API design (REST/gRPC), and event-driven patterns (Kafka, RabbitMQ, SQS).
• Familiarity with NoSQL databases (MongoDB, Redis, DynamoDB) and when to apply them.
• Experience with observability tools — logging, monitoring, tracing (e.g., Datadog, Grafana, ELK, CloudWatch).
• Understanding of security best practices, including OWASP Top 10, authentication/authorization patterns (OAuth2, JWT), and PCI DSS application-level requirements.
• Strong knowledge of Agile/Scrum methodologies — able to run ceremonies, manage sprints, and drive continuous delivery cadence.
• Proven ability to estimate, plan, and deliver work with a track record of shipping projects on time.
• Strong problem-solving and debugging skills with experience resolving production issues under pressure.

Preferred (Nice-to-Have)

• Experience with system design for high availability, fault tolerance, and horizontal scalability.
• Exposure to event-driven / CQRS architectures.
• Experience with infrastructure-as-code (Terraform, CloudFormation).
• Familiarity with performance testing and optimization techniques for high-TPS systems.

Soft Skills

• Excellent organizational and time management skills — able to juggle multiple workstreams without dropping deliverables.
• Clear communicator in both English and Thai — able to translate technical context for non-technical stakeholders.
• Good inter-team communication and ability to collaborate across engineering, QA, DevOps, and product.
• Comfortable with ambiguity — can make decisions with incomplete information and course-correct as needed.
• High accountability mindset — owns outcomes, not just tasks.

Minimum Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• 3+ years of software development experience in a production environment.
• 1+ year in a lead, senior, or tech-lead capacity — with demonstrated ownership of delivery outcomes (not just individual contribution).
• Experience working on high-traffic or transaction-heavy systems is a strong plus.

At 2C2P, we offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

As a Financial Crime Operations Senior Lead, you will be responsible for developing and managing a team of Financial Crime Operations Team Leads and Specialists for specific SME areas. Your key objective is to ensure the effective assessment and mitigation of risks related to high-risk customers, while strictly adhering to AML/CFT regulations and aligning with Wise’s risk appetite and internal policies. The specialists on your team will possess an in-depth understanding of the unique risks associated with complex business structures, varied customer types and activities, and country-specific challenges, as well as the strategies required to mitigate these risks effectively.

In this leadership role, you will act as a vital connector between your operational team, which includes team leads and specialists, and Wise's senior leadership. This involves clearly communicating the overarching strategic objectives to your team and transforming these goals into actionable and pertinent directives that drive process optimization and performance improvement.

You'll be instrumental in aligning Wise’s overall mission and strategy with performance expectations, ensuring that your team’s efforts are efficiently strategized and executed for optimal success. This includes developing and owning a strategic roadmap spanning several quarters your team, enhancing processes, and cultivating a positive and empowering work environment. You will support your team’s growth and independence through comprehensive training, mentoring, coaching, delegation, and recognition.

As an experienced operations manager, you will design and implement customer-focused processes while maintaining a vigilant awareness of the risks inherent in the financial industry, specific product offerings, and regulatory requirements. Your approach will ensure that Wise's operations continually meet the expectations of our partners and regulatory bodies.

Job Responsibilities
 

• Leadership and people development: Drive team performance and cultural excellence to support sustainable business growth. Lead by example, demonstrating values and work ethic that inspire accountability, proactive problem-solving, and a growth mindset. Manage and develop a high-performing team by role modeling success behaviors. Focus on cultivating a high-performance culture through talent development, career check-ins, and recommendations for growth. Build strong teams by hiring, coaching, and fostering skills and competencies. Promote continuous improvement, knowledge sharing, and inclusion to empower your team to innovate and excel.

• Performance management: Foster a culture of excellence in your team by consistently meeting KPIs and SLAs in our metrics-driven environment. Refresh performance expectations to match business needs and address underperformance with clear action plans. Implement strong performance frameworks, provide actionable feedback, and ensure every team member operates efficiently.

• Operational management: In this role, you'll turn high-level plans into actionable changes and lead your team to success. You'll create phased implementation plans to minimize disruption and set clear metrics to track progress. Focus on optimizing team structure by managing recruitment and strategically placing staff. Continuously identify and address redundancies and inefficiencies. You'll develop scalable, compliant processes and collaborate with product and operational teams to enhance customer experience, boost automation, and meet financial and service goals. Strong data literacy is essential for analyzing complex data and making informed decisions. Governance is crucial; you'll escalate issues promptly, provide clear updates to senior leadership, and contribute to a customer-focused culture that balances regulatory objectives with excellent customer service.

• Quality assurance: Ensure the highest quality standards for your group's tasks by making decisions within established frameworks. Lead root cause analysis, turn insights into improvements, and mitigate risks. Ensure quality standards are integrated into processes, tools, and initiatives. Understand impacts, focus on findings, and propose actions for better outcomes. Collaborate with other functions, offering expertise to enhance processes and elevate quality across the team and organization

• Domain knowledge and expertise: Be a subject matter expert in Financial Crime areas with the ability to train and coach your team. Maintain a comprehensive understanding of our regulatory obligations and internal policies. Apply a risk-based approach to deterring and preventing money laundering and financial crime. Be able to represent the operational team processes and policies when working with internal auditing and testing parties.  Retain an understanding of the wider Financial Crime and regulatory landscape and take on best practices to your team. Own operational incident management: from initial detection to response and remediation. Liaise effectively with functions and stakeholders, ensuring clear and timely communication throughout. Be responsible for developing action plans, driving remediation efforts, and providing context and subject matter expertise during and after incidents. The Senior Lead supports product-related incident management, ensuring a response to all critical events.

• Project management: Effectively Lead projects from start to finish, prioritizing tasks and maintaining documentation. Communicate milestones, address blockers, and delegate tasks while monitoring progress. Articulate project impact and value, and engage with stakeholders from technical teams to senior management. Negotiate and influence cross-functional teams to drive momentum and align with strategic goals.

• Planning and execution: Ensure operational area plans are set in place and provide insights to other stakeholders. Take full accountability in delivering, updating and making sure your area is making progress on their goals by measuring the effectiveness of the output of the team. There is a clear strategy within your domain that is connected with the wider organisational key objectives, including impactful OKRs and goals based on these plans, and being able to confidently present plans to varied audiences. 

• Stakeholder management and communication: Lead complex projects with multiple stakeholders, setting priorities and ensuring timely delivery. Partner with Product to support group objectives and advocate for customer success. Manage diverse relationships, anticipate issues, and share key insights. Engage stakeholders promptly and lead discussions effectively. Communicate clearly and tailor messages to the audience, using data to deliver impactful and concise messages. Adapt to diverse stakeholders with confidence, ensuring professional and effective interactions.

The solutions architect is responsible for the development of the overall vision that underlies the projected solution and transforms that vision through execution into the solution. Defines a development protocol, coding standard and CI/CD pipelines.

Work location: The Vertical Business Suite, Bangsar South., Malaysia

Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%

Responsibilities

• Defines development protocols and keeps all up to date for secured code review guideline (PCIDSS application), code review, coding guidelines, code management best practices and also ensuring that teams are following the defined protocols.
• Defines what are needed to be included into CI/CD pipelines for example code scan, secret key scan, web scan etc., works on POC, come up with well defined how to document and conduct a demo session with respective development teams.
• Act like a technical area of expertise to produce technical how to articles and share to development teams, including with answering a question which related to solution design.
• On the request to participate with a complex customer projects in order to find the best tech solution among all possible to solve the existing business problems.
• Collaborate extensively with development team leaders and technical delivery teams to ensure alignment of best practices and standards.
• Researches and adopting new and emerging technologies, evaluating new tools, technologies and platforms then work on POC, documentation, demonstration and defines standard for department level.
• Researches and identifies standards and best practices as appropriate for discipline
• Mentors and coaches junior and mid-level developers through code reviews, pair programming, and knowledge-sharing sessions.
• Drives architectural decisions and owns technical debt management strategy across projects.
• Leads incident response and root cause analysis for production issues, ensuring lessons learned are documented and shared.
• Champions system reliability, scalability, and performance optimization across services.

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• Proven experience delivering large-scale, high-traffic backend systems in production.
• Has knowledge of industry standards and ability to translate/apply research into the business needs
• Has a strong technical background of Dotnet, CI/CD, Jenkins, Cloud service, Design
• Passionate about new knowledge
• Excellent spoken and written English skills as well as organizational skills
• Good inter-team communication
• Solid knowledge of formal software engineering methodologies, Software development tools, Unit Testing, Code management tools, Design tools
• Has in-depth knowledge of a technical discipline or area
• Good at adapting to limitations and high confidence
• Proficient in Java and/or .NET with hands-on experience, or demonstrable willingness and ability to learn and ramp up quickly in either technology stack.
• Has a strong knowledge of cloud concepts
• Hands-on experience with cloud platforms (AWS or other), including containerization (Docker, Kubernetes) and serverless architectures.
• Strong understanding of microservices architecture, API design (REST/gRPC), and event-driven patterns (Kafka, RabbitMQ, etc.).
• Solid experience with relational databases (SQL Server, PostgreSQL, MySQL) and NoSQL databases (MongoDB, Redis, DynamoDB).
• Proficient in system design — able to design for high availability, fault tolerance, and horizontal scalability.
• Experience with observability tools (logging, monitoring, tracing) 
• Understanding of security best practices, including OWASP Top 10, authentication/authorization patterns (OAuth2, JWT), and secure coding principles.
• Proven ability to lead technical discussions, influence stakeholders, and drive consensus on architectural decisions.
• Experience with Agile/Scrum methodologies and ability to estimate, plan, and deliver work independently with minimal supervision.
• Strong problem-solving and debugging skills with a track record of resolving complex production issues.

At 2C2P, interested candidates are invited to submit a comprehensive resume with current and expected salary via this job advertisement. Please note that only shortlisted candidates will be contacted.

Please consult our Candidate Privacy Notice to learn more about how we collect, use, transfer, and disclose candidates’ information: https://2c2p.com/candidate-privacy-notice

By submitting your resume and information, you acknowledge and consent to the processing of your personal data in accordance with our Candidate Privacy Notice, including receiving communications from 2C2P via email or other electronic messaging.

We are looking for a CRM Lead to own how Intellect engages members throughout their lifecycle — from onboarding and activation to sustained engagement and long-term retention.

This role is responsible for designing and executing lifecycle strategies that drive member registration, engagement with mental health resources, and continued product usage across enterprise clients.

You will work closely with Client Success, Tech, and Product teams to translate product capabilities and client needs into targeted campaigns and journeys that deliver measurable engagement outcomes.

This role is ideal for someone who combines data-driven thinking, lifecycle strategy, and operational execution, and who is comfortable building scalable engagement programmes in a fast-moving startup environment.

What You’ll Do

Lifecycle Strategy & Campaign Development

• Own lifecycle marketing strategies that drive member activation, engagement, and retention across Intellect’s platform.
• Design and execute onboarding journeys, engagement campaigns, and behavioural nudges that encourage members to explore and utilise mental health support.
• Continuously optimise lifecycle journeys based on user behaviour, product usage data, and engagement insights.

CRM Platform Ownership

• Manage and optimise Intellect’s CRM and lifecycle engagement platforms to deliver targeted and personalised communications.
• Build scalable campaign frameworks, segmentation strategies, and automation workflows.
• Ensure CRM infrastructure supports experimentation, measurement, and continuous improvement.

Data, Insights & Optimisation

• Track and analyse key lifecycle metrics including activation, engagement, retention, and feature adoption.
• Develop testing frameworks (A/B testing, segmentation experiments) to continuously improve campaign performance.
• Translate data insights into actionable recommendations for product, marketing, and client teams.

Member Engagement & Behavioural Design

• Design engagement strategies that support positive mental health behaviours and encourage members to seek support when needed.
• Ensure messaging is empathetic, culturally relevant, and aligned with Intellect’s evidence-based approach to care.

Who You Are

• 4–6 years of experience in CRM, lifecycle marketing, or growth marketing, ideally in SaaS, digital health, or consumer platforms.
• Strong experience designing and executing automated lifecycle campaigns and engagement journeys.
• Highly analytical, with the ability to interpret engagement data and optimise campaigns.
• Experience working with CRM or engagement platforms such as MoEngage, Braze, Clevertap, or similar tools.
• Comfortable working cross-functionally with product, marketing, and client-facing teams.
• Strong operational discipline and ability to manage multiple campaigns simultaneously.

Nice to Have

• Experience in mental health, healthcare, insurance, or employee benefits
• Experience supporting B2B2C engagement models where users access services through employers or partners.
• Experience working with global or multi-market user bases.

Location

Open to candidates based in the Malaysia (hybrid) or Indonesia (remote).

Join SEEK's Data Enablement function as a Data Enablement Lead. You will unlock the value of SEEK's data by improving how it is discovered, understood, and used across the organisation. Reporting to the Head of Data Enablement, you will translate strategy into execution, working across product, engineering, and business teams to enable self-serve analytics, trusted data foundations, and AI-driven use cases. Your focus: drive adoption, improve data usability, and enable confident decision-making and innovation.

The Role

• Drive execution of SEEK's Data Enablement strategy into measurable initiatives
• Shape solutions that improve data discoverability, usability, and trust
• Design capabilities like data discovery tools, metadata frameworks, semantic layers, and glossaries
• Strengthen data ownership, stewardship, and "data as a product" practices with domain teams
• Identify and prioritise opportunities to improve data health, accessibility, and user experience
• Support adoption of metadata, quality, and lifecycle controls with governance partners
• Drive data literacy by uplifting skills across analyst and product communities
• Lead through influence in a federated model, aligning stakeholders and driving change

Your work enables faster, safer, more effective use of data across SEEK — powering decision-making and next-gen AI.