ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible to Supervise overall SSD production area, that covering SMT, Test and Backend.
• Provide clear, regular communication of production priorities, challenges, and status across the shift to meet production schedules, goals and objectives.
• Directly manage Operators Team, routinely provide guidance on career development in your team and regularly conducting performance management. engagement activities and monitor attendance.
• Responsible for labor planning and allocation between processes, 6S, line cleanliness, tardiness and training.
• Collaborate with Engineering/Supporting Team to solve day-to-day excursion, implement line process changes or new implementations for improvements.
• Periodically audit production adherence to visual aids and standard instructions.

You are responsible to lead the overall operations of the Swedish Restaurant and Co-worker restaurant. This entails leading kitchen productions, cashiering, dishwashing, customers experience and dining cleaning services. Collaborating with the team and colleagues in the IKEA Food management team, lead and manage the area to fulfil our function's purpose of building both business and people. Aim to bring smiles to people's faces by providing irresistible food offers in a welcoming atmosphere, giving our guests a compelling reason to return time and again.

• You ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care. You willing to listen and support them with an attitude based on the IKEA values.
• Work together with colleagues and manager to contribute actively to the development and implementation of a clear IKEA Food action plan for the store using the store business plan and country business plan.
• Implement the range matrix (global and national) to secure a strong IKEA Food range identity to distinguish ourselves from our competitors on the market.
• You co-operate with the Communication & Interior Design department and the Commercial Activity Leader/Local Marketing by actively contributing to and supporting all marketing and in-store activities. You will do this by integrating the Swedish celebrations and yearly focus area into the store’s Commercial Calendar, including the activity range and communication packages.
• You are a passionate leader who can bring business and people together.
• Inspired by the IKEA core leadership capabilities and strive to continuously develop as a leader.
• Co-operation with the Human Resources (HR) department I recruit the team based on the IKEA values.
• Work actively to make the IKEA store successful and high performing, today and tomorrow. You do this by attracting visitors, achieving sales growth and profitability, ensuring the satisfaction of guests and co-workers, and excellent operational performance as measured through our defined Key Performance Indicators (KPIs).
• Utilise relevant reporting tools, such as Cliq Sense, the IKEA Food Main Topic Review, Pulse XC and VOICE, to develop the IKEA business, for yourself, and the team.
• Ensure that the operations of all IKEA Food areas in the IKEA Store operate in accordance with IKEA Quality and Food Safety requirements and other relevant legislation (list relevant legislations applicable by country).

The job involves leading shift coordinators in production operations to ensure smooth workflows, compliance with regulations, and achievement of targets. Responsibilities include managing manpower, conducting daily meetings, monitoring machine performance, handling inventory issues, and maintaining quality and safety standards, while also supporting cross-functional teams and participating in various operational activities as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead shift coordinators across Cleaning, Sputter, and Lube to ensure smooth operations.
• Review and prepare pass-down reports for incoming shifts.
• Act as backup to the Operations Manager when required.
• Conduct daily production meetings and deliver shift updates.
• Ensure strict compliance with rules, regulations, and SOPs.
• Plan and deploy manpower effectively to meet production needs, manage attendance and discipline, schedule overtime when required.
• Assist the Production Manager in executing daily operations and achieving production targets.
• Monitor machine utilization and line performance to meet output requirements.
• Escalate issues proactively to relevant PICs and management.
• Manage and clear over-WIP inventory, coordinate with Manufacturing Engineers on disposal of problematic lots.
• Perform MESA transactions, WIP tracking, and meet PI Count audit with zero discrepancy.
• Ensure compliance with IMS/RBA standards and maintain exemplary conduct.
• Lead line audits and enforce 7S housekeeping practices.
• Ensure products meet required quality, safety, and customer standards.
• Participate in FMEA, 8D, and SPC activities.
• Support cross-functional teams and take on additional operational responsibilities as needed.

Manage and lead shift workers to meet manufacturing KPIs. Assisting the Production Manager in managing and executing production operations. Lead a group of Sr. Technicians and operators to ensure that production lines run without any problems, with zero operational execution failures, minimize unplanned downtime, products are manufactured to the required quality standard, and adhere to customer/safety/industry-related regulations.

The supervisor, with a job function, leads from the Test and bagging area, manages manpower efficiently, meets performance targets, mentors junior technicians, and works closely with the Supporting team engineers to optimize production and drive process improvements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Leadership & Supervision:

• Lead a group of shift coordinators to ensure smooth daily operations.
• Lead the team in ensuring process KPIV/KPOV, Quality, and Safety KPI’s are in control
• Prepare and review pass-down reports for the incoming shift.
• Act as a backup for the Operations Manager when needed.
• Mentor and train all levels of Technicians and new hires.
• Conduct Daily Production Meeting and report out daily.
• Assist in executing Management programs/events related to manufacturing operators/technicians.

Production & Process Optimization:

• Monitor machine utilization and performance to meet output expectations.
• Familiar and utilize the Spotfire, DDA, Factory Look, Statistical tools in the daily jobs.
• Execute On Hold if any quality issue triggered.
• Work with engineers to qualify new products and processes.
• Support product conversion activity and process evaluations.
• Able to manage to clear over-WIP inventory.
• Work together with Test Engineers if facing any issue related to test operation.
• Escalate ahead to relevant PIC and management on any issues foresee.
• Make sure all shift staffs are comply to all the rules, regulation and adhere to SOP during work hours.

Technical & Quality Assurance:

• Perform MESA transactions, including yield loss, WIP maintenance and tracking.
• Ensure full compliance with IMS/RBA standards and set an example for all employees.
• Lead line audits and 7S housekeeping enforcement.
• Identify and implement process improvements in collaboration with engineers.

Additional Responsibilities:

• Participate in engineering improvement projects and provide technical insights.
• Participate in engineering discussions on FMEA, 8D, and SPC.
• Support cross-functional areas and take on multiple activites responsibilities.
• Assist in preparing and submitting qualification samples and data reports.

In this role you will be responsible for:

• Plan and check service schedules via in-house system
• Manage and train service staff in order to improve the service quality
• Make sure team members provide quality and timely services as per scheduled
• Carry out regular quality assurance checks on completed services by spending 20% of available Supervision time on quality assurance checks
• Perform quarterly field attachment with team members
• Prepare and present weekly report on team members’ review

A. Service

• To maintain accurate records of all service vehicles in the branch in relation to:

a. Renewal of road tax

b. Maintenance service due

c. Repair costs

d. Fuel usage

e. Driver logs

• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety.
• Ensure all new businesses are completed within 10 working days from the date of service agreement/job confirmation.
• Ensure each service team is route-ridden once every 2 months.

B. Stocks

• To present the service capital expenditure request each month, to the Branch Manager for his attention and further action.

C. Administration

• Ensure that all required returns and reports to the head office are prepared accurately and dispatched promptly.
• To conduct a formal meeting Quarterly with Technicians.
• To provide the Service Manager with status reports on a monthly basis covering:

a. State of Service

b. Customer Issues

c. Supervisor’s issues

d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from AOM) new Service Technicians.
• Induct, train and manage service staff effectively.
• Maintain a high level of morale amongst your staff.
• Ensure that staff have a full understanding of the Company’s objective and policies.

E. Quality Assurance & Training

• Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field.
• Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems.
• Ensure that all customer complaints are attended to within 24 hours.
• Ensure that Service Supervisors duties are audited monthly.
• Ensure that each Service Technician is audited at least once every 2 months.

F. Health & Safety

• To ensure that all chemicals are handled, store and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risks in the course of their work.
• To ensure that all service vehicles are roadworthy & safe through a monthly inspection.
• To constantly project, by personal example, Good & Safe Working Practices within the Branch.

G. OTHER DUTIES

• Maintain friendly and co-operation relations with the sales team providing sales lead, and other useful feedback from the customer.
• Support the sales team in achieving the sales targets for the branch.
• To constantly improve his/her knowledge of pest management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field.

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in managing staffs
• Possess good interpersonal, communication and people skills
• Mature and able to manage a team of 10 members
• Positive, result oriented, has good drive and initiative
• Computer skill is essential
• Willing to travel to client places
• Keen to take Goods Delivery License (GDL) if shortlisted
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or hold a relevant resident status
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent planning, management and supervisory skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication.
• Commercially focused acumen

Solarvest is a leading renewable energy solutions provider committed to driving a cleaner and sustainable future. We design, build, and manage solar energy projects across Malaysia with a strong emphasis on safety, quality, and innovation.

Key Responsibilities:

• Implement and monitor the site’s Safety, Health and Environmental (SHE) policies in compliance with statutory requirements and company standards.
• Conduct daily site inspections and training to ensure safe work practices.
• Identify and mitigate potential hazards, unsafe conditions, and unsafe acts at the workplace.
• Liaise with the Safety Officer, O&M Manager, Engineers, Technicians, and subcontractors on safety-related issues.
• Review and ensure safety compliance of work documents (MOS, HIRARC, O&M Manual, HSE Plan, etc.) before work execution.
• Prepare and maintain safety documentation including reports, checklists, and records of incidents or near misses.
• Participate in emergency response and assist in incident and near-miss investigation and reporting.
• Ensure workers and visitors comply with site safety rules and use proper PPE.
• Promote a strong safety culture and continuous improvement at the project site.

• Possess a valid Yellow Book (Site Safety Supervisor) certificate registered with DOSH (Department of Occupational Safety and Health Malaysia).
• Minimum 1 years of relevant experience in construction or renewable energy projects (solar project experience is an added advantage).
• Good knowledge of Malaysian safety regulations and standards.
• Strong communication, leadership, and observation skills.
• Able to work independently and proactively in a fast-paced project environment.

In this role you will be responsible for:

• Plan and check service schedules via in-house system
• Manage and train service staff in order to improve the service quality
• Make sure team members provide quality and timely services as per scheduled
• Carry out regular quality assurance checks on completed services by spending 20% of available Supervision time on quality assurance checks
• Perform quarterly field attachment with team members
• Prepare and present weekly report on team members’ review

A. Service

• To maintain accurate records of all service vehicles in the branch in relation to:

a. Renewal of road tax

b. Maintenance service due

c. Repair costs

d. Fuel usage

e. Driver logs

• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety.
• Ensure all new businesses are completed within 10 working days from the date of service agreement/job confirmation.
• Ensure each service team is route-ridden once every 2 months.

B. Stocks

• To present the service capital expenditure request each month, to the Branch Manager for his attention and further action.

C. Administration

• Ensure that all required returns and reports to the head office are prepared accurately and dispatched promptly.
• To conduct a formal meeting Quarterly with Technicians.
• To provide the Service Manager with status reports on a monthly basis covering:

a. State of Service

b. Customer Issues

c. Supervisor’s issues

d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from AOM) new Service Technicians.
• Induct, train and manage service staff effectively.
• Maintain a high level of morale amongst your staff.
• Ensure that staff have a full understanding of the Company’s objective and policies.

E. Quality Assurance & Training

• Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field.
• Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems.
• Ensure that all customer complaints are attended to within 24 hours.
• Ensure that Service Supervisors duties are audited monthly.
• Ensure that each Service Technician is audited at least once every 2 months.

F. Health & Safety

• To ensure that all chemicals are handled, store and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risks in the course of their work.
• To ensure that all service vehicles are roadworthy & safe through a monthly inspection.
• To constantly project, by personal example, Good & Safe Working Practices within the Branch.

G. OTHER DUTIES

• Maintain friendly and co-operation relations with the sales team providing sales lead, and other useful feedback from the customer.
• Support the sales team in achieving the sales targets for the branch.
• To constantly improve his/her knowledge of pest management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field.

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in managing staffs
• Possess good interpersonal, communication and people skills
• Mature and able to manage a team of 10 members
• Positive, result oriented, has good drive and initiative
• Computer skill is essential
• Willing to travel to client places
• Keen to take Goods Delivery License (GDL) if shortlisted
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or hold a relevant resident status
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent planning, management and supervisory skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication.
• Commercially focused acumen

Solarvest is a leading renewable energy solutions provider committed to driving a cleaner and sustainable future. We design, build, and manage solar energy projects across Malaysia with a strong emphasis on safety, quality, and innovation.

Key Responsibilities:

• Implement and monitor the site’s Safety, Health and Environmental (SHE) policies in compliance with statutory requirements and company standards.
• Conduct daily site inspections and training to ensure safe work practices.
• Identify and mitigate potential hazards, unsafe conditions, and unsafe acts at the workplace.
• Liaise with the Safety Officer, O&M Manager, Engineers, Technicians, and subcontractors on safety-related issues.
• Review and ensure safety compliance of work documents (MOS, HIRARC, O&M Manual, HSE Plan, etc.) before work execution.
• Prepare and maintain safety documentation including reports, checklists, and records of incidents or near misses.
• Participate in emergency response and assist in incident and near-miss investigation and reporting.
• Ensure workers and visitors comply with site safety rules and use proper PPE.
• Promote a strong safety culture and continuous improvement at the project site.

• Possess a valid Yellow Book (Site Safety Supervisor) certificate registered with DOSH (Department of Occupational Safety and Health Malaysia).
• Minimum 1 years of relevant experience in construction or renewable energy projects (solar project experience is an added advantage).
• Good knowledge of Malaysian safety regulations and standards.
• Strong communication, leadership, and observation skills.
• Able to work independently and proactively in a fast-paced project environment.

• Lead a team of manufacturing operators and line leaders to achieve output, quality, and cycle time targets.
• Follow cleanroom protocols, safety regulations, and quality standards at all times.
• Participate in process improvement, cost reduction, yield enhancement projects & RPA.
• Comply with company policies, EHS requirements, and industry regulations
• Perform other duties as assigned to support manufacturing operations

Main responsibilities

• Own end-to-end restaurant incubation across APAC (activation to early performance)

• Define, track and improve key incubation KPIs

• Identify execution gaps and implement corrective actions to accelerate vendor ramp-up

• Design and scale standardized incubation processes across markets

• Lead automation of key workflows in partnership with relevant teams

• Establish clear governance and accountability between COE and local market teams

• Collaborate cross-functionally to enhance vendor incubation and experience

• Pilot and scale high-impact initiatives to continuously improve incubation performance

• Lead a team of manufacturing operators and line leaders to achieve output, quality, and cycle time targets.
• Follow cleanroom protocols, safety regulations, and quality standards at all times.
• Participate in process improvement, cost reduction, yield enhancement projects & RPA.
• Comply with company policies, EHS requirements, and industry regulations
• Perform other duties as assigned to support manufacturing operations

• Lead a team of manufacturing operators and line leaders to achieve output, quality, and cycle time targets.
• Follow cleanroom protocols, safety regulations, and quality standards at all times.
• Participate in process improvement, cost reduction, yield enhancement projects & RPA.
• Comply with company policies, EHS requirements, and industry regulations
• Perform other duties as assigned to support manufacturing operations

We are seeking an experienced and dynamic Front Office Supervisor to join our hospitality team in Sepang, Malaysia. In this supervisory role, you will oversee daily guest service operations, lead a dedicated front office team, and ensure that all guest interactions reflect our commitment to excellence and brand standards. You will manage shifts independently while maintaining the highest levels of professionalism, efficiency, and guest satisfaction. This is an excellent opportunity for a detail-oriented leader who is passionate about delivering exceptional guest experiences and developing high-performing teams.

• Supervise and coordinate daily front office operations, including check-in, check-out, and guest communication procedures
• Manage shift operations independently while ensuring all team members adhere to brand standards and hospitality best practices
• Strategically assign and block guest rooms to maximize operational efficiency, honor guest requests, and support the resort's revenue objectives
• Coach, mentor, and develop front office team members, fostering a collaborative and supportive work environment
• Handle complex guest issues with empathy and professionalism, ensuring swift and satisfactory resolutions
• Maintain accurate financial controls and reconciliation procedures in accordance with organizational policies
• Coordinate with Housekeeping and other departments to ensure seamless guest experiences
• Monitor and optimize front office performance metrics to achieve operational goals
• Ensure compliance with all front office procedures, security protocols, and guest privacy standards
• Prepare reports and provide feedback to management on operational performance and team development
• Respond promptly to guest inquiries and concerns, demonstrating exceptional customer service skills

• To perform food handling tasks that require prolonged walking and standing duration.
• Ensure compliance to Food Safety and Hygiene practices at all time. 
• Attend to customers’ needs and requests for food with the best customer service quality. 
• Ensuring all the food products are in perfect conditions and correctly priced at all times.
• Upkeep cleanliness and hygiene standards at all time.
• Cash handling and able to perform daily food handling and housekeeping chores.
• Having Food and Beverage and Café working experience is an additional advantage. 

• Lead a group of Equipment and Process Technicians
• Attend various Equipments and Process daily issue.
• Ensuring Preventive Maintenance schedule carry out by Technicians.
• Required excellent communication skills for various inter department communications
• Suggest and executive Continuous Improvement on equipments down time or improve operational efficiency.
• Attend various Daily Meeting. 2x per shift
• Work load assigning base on production schedule for various equipment.
• Respond to any escalation from technicians from unscheduled down time or process KPOV.
• Montitor and respond to QC escalation from Test’s KPOV.
• Respond and follow up on Quality Incidents on-hold and disposition.
• Responsible to Technicians career path planning and performance designation.
• Attend various training course for technical and soft skills.
• Become Emergency Response Team member
• Conduct Fire Drill Evacuation Exercise
• Involve Management System Audit

BROAD  FUNCTIONS : 

• Lead a group of Equipment and Process Technicians
• Attend various Equipments and Process daily issue.
• Ensuring Preventive Maintenance schedule carry out by Technicians.
• Required excellent communication skills for various inter department communications
• Suggest and executive Continuous Improvement on equipments down time or improve operational efficiency.

RESPONSIBILITIES : 

Regular functions.

• Attend various Daily Meeting. 2x per shift
• Work load assigning base on production schedule for various equipment.
• Respond to any escalation from technicians from unscheduled down time or process KPOV.
• Montitor and respond to QC escalation from Test’s KPOV.
• Respond and follow up on Quality Incidents on-hold and disposition.
• Responsible to Technicians career path planning and performance designation.
• Attend various training course for technical and soft skills.

Irregular

• Become Emergency Response Team member
• Conduct Fire Drill Evacuation Exercise
• Involve Management System Audit

CONTACTS :

Regular

• FA Team Automation Team, Operation, NPI, SQE, Pre and Post Process Team

Irregular

• Vendors, Suppliers, QA, Facilities.

Key Responsibilities:

Manage and Lead shift worker to meet manufacturing KPIs. Assisting the Production Manager in managing and executing production operations. Lead a group of Sr Technician and operators to ensure that production lines run without any problems, with zero operation execution failure, minimize unplan downtime, products are manufactured to a required quality standard and adheres to customer/safety/industry-related regulations.

Job Summary:

Supervisor with a job function  plays a leadership role managing from Test and bagging area, ensuring efficient manpower, meeting performance, mentoring junior technicians, and working closely with Supporting team engineers to optimize production and process improvements.

Leadership & Supervision:

• Lead  a group of shift coordinators to ensure smooth daily operations.
• Lead the team in ensuring process KPIV/KPOV, Quality and Safety KPI’s are in control
• Prepare and review pass-down reports for the incoming shift.
• Act as a backup for Operation Manager when needed.
• Mentor and train all level Technicians level and new hires.
• Conduct Daily Production Meeting and report out on daily basis.
• Assist in executing Management programs/events relates to manufacturing operator/technicians.

Production & Process Optimization:

• Monitor machine utilization and performance to meet output expectations.
• Familiar and utilize the Spotfire, DDA, Factory Look, Statistical tools in the daily jobs.
• Execute On Hold if any quality issue triggered.
• Work with engineers to qualify new products and processes.
• Support product conversion activity and process evaluations.
• Able to manage to clear over-WIP inventory.
• Work together with Test Engineers if facing any issue related to test operation.
• Escalate ahead to relevant PIC and management on any issues foresee.
• Make sure all shift staffs are comply to all the rules, regulation and adhere to SOP during work hours.

Technical & Quality Assurance:

• Perform MESA transactions, including yield loss, WIP maintenance and tracking.
• Ensure full compliance with IMS/RBA standards and set an example for all employees.
• Lead line audits and 7S housekeeping enforcement.
• Identify and implement process improvements in collaboration with engineers.

Additional Responsibilities:

• Participate in engineering improvement projects and provide technical insights.
• Participate in engineering discussions on FMEA, 8D, and SPC.
• Support cross-functional areas and take on multiple activites responsibilities.
• Assist in preparing and submitting qualification samples and data reports.

The Admin and Security Supervisor is responsible for coordinating office functions, supervising security personnel and maintaining strict control over access, safety procedure and incident management within a manufacturing environment.

Administrative Operations:

• Manage daily administrative functions for office and plant operations
• To arrange all related matter for company transport
• To renew company Business License (MBJB)
• To record company cars and buggies
• Liaise with vendors, contractors and service providers
• Support HR with onboarding, access cards and employee records
• To support and work as buddy system with HR for RA Forms, Business Appointment Forms

Security Operations:

• Ensure compliance with workplace safety regulations and company EHS policies
• Supervise security guards and control room operations
• Manage entry/exit of employees, visitors and contractors
• Enforce access control procedures for restricted production areas
• Monitor CCTV systems, alarm systems and perimeter security
• Conduct routine patrols and inspections across plant and warehouse areas
• Oversee vehicle entry/exit and maintain gate logs
• To monitor and check all outgoing vehicles to prevent any company properties smuggled out from the premises
• Maintain incident and accident reports and follow up on corrective actions

We are seeking a Team Supervisor, Vendor Education to support the Assistant Manager to manage and lead a team of frontline employees supporting our riders/vendors/partners/customer. While supporting the Assistant Manager in administrative aspects of team management, the Team Supervisor will oversee and monitor the performance of the team, and contribute to the objectives of the Company by ensuring high quality support is provided to our riders/vendors/partners/customers.

WHAT YOU WILL OWN:

• Assist coordinator on the floor by answering their questions.

• Process agent related activities such as scheduling, leave approvals and overtime planning in the internal trackers.

• Handle misconduct cases with the support of Employee and Labour Relations team.

• Update internal reference sheet(s) for any changes in SOP/information/process etc.

• Ensure smooth onboarding and assimilation of new coordinators.

• Work with relevant teams for smooth offboarding of resigning coordinators.

• Conduct daily huddles with coordinators.

• Support the Line Manager for monthly and quarterly performance reviews of confirmed coordinators and confirmation reviews of probationary coordinators.

• Collect feedback from agents on current technical issues and communicate with the relevant team to find solutions.

• Guide and train new hires or tenured coordinators on the existing SOPs, processes and procedures.

• Monitor the case queue and trigger cases as necessary in accordance with established processes.

• Support management with the execution of operational strategies, improvement efforts and other projects as assigned.

• Liaise with other departments and stakeholders to ensure cohesive operations and timely resolution of cross-functional issues.

• Work collaboratively with relevant stakeholders to address the issues faced by the corrdinators.

• Track KPI data and trends to regularly update senior management with performance insights and recommendations for improvement opportunities.

• Prepare daily/ weekly/ monthly reports and dashboards present to senior management.

• Support Senior Management to execute new initiatives

• Demonstrates strong knowledge in providing coaching that highlights areas for improvement and recognizes what was done well with the coordinator involved.

SUMMARY OF ESSENTIAL FUNCTIONS:

The Production Supervisor oversees production operations by managing teams, resources and processes to meet targets while ensuring quality, safety and efficiency.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Do planning, monitoring, and appraising job results for his/her reporting. Include coaching, counseling, and disciplining employees. At the same time to initiate, coordinate, and enforce systems, policies, and procedures.
• Manage resources (production personnel, tools and equipment) in order to meet planned delivery.
• Championing Kaizen activities amongst the production team members. Encourage, execute and implement ideas to improve workplace condition, quality level (roll through put yield, RTY) and reduce operating cost through savings.
• Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.
• Maintains quality service by establishing and enforcing organization standards.
• Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques.
• Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data, answering questions and responding to requests.
• Creates and revises systems and procedures (JES and ISO documents) by analyzing operating practices, record-keeping systems, forms of control, and personnel requirements, implementing change.
• Maintains safe and clean work environment (5S) by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.
• Resolves production personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• To comply with all environmental, health & safety standards and policies.
• Other duties as required.

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

We are looking for a passionate and dedicated individual to join our Malaysia boutique team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients.

• You love APM Monaco
• Minimum of 4-5 years of working experience in luxury retail / fashion retail, with min. 2 years in managerial position
• Track record of outstanding sales performance and CRM
• Able to motivate and guide the Senior SA/SA
• Able to manage store operation and visual merchandising independently
• Support Store-in-Charge in sales and operation management, KPI analysis, rostering, visual merchandising, CRM, team management
• Fluency in English, other languages will be a plus
• Teamwork spirit and proactive attitude
• Approachable personality and customer-service oriented
• Attractive and competitive package is offered
• Working location: Penang Gurney
• Immediate availability is preferred

Candidate with less experience will be considered for Senior Sales Associate.