We are seeking a passionate Retail Assistant Store Manager who will be starting in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channels. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Assistant Retail Store Manager but are not limited to

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability
• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Minimum of 3 years of managerial experience in the retail industry

• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

As an Livestream Production Assistant you will take charge of 

Responsibilities:

• OBS Stream Layouts: Build, test and run daily OBS profiles. Managing scenes, graphics overlays, bitrates and stream keys for TikTok Shop and Shopee Live.
• Chroma Key Management: Set up, light and pull clean green-screen keys, ensuring minimum to zero color bleed.
• Visual QC: Ensure all graphic assets are within a safe zone and product placements are visible
• Gear Assembly & Prep: Calibrate camera focus, exposure and position wireless microphones safely before going live.
• In-Stream Asset: Prepare and insert all promotional graphic overlays, lower-thirds and product pins on the broadcast platforms.
• Tier-1 Troubleshooting: Execute immediate on-floor fixes (eg; swapping dead mic batteries, restarting software, checking cables) to preserve maximum uptime.

• Experience: 1+ years of hands-on experience in livestream hosting support, e-commerce production or studio broadcast environments.
• OBS Fluency: Absolute technical comfort navigating OBS Studio (import assets to source, audio mixing filters and scene setup).
• Studio Mechanics: Practical understanding of basic multi-point lighting grids, green screens and camera operations.
• Agility: A fast-thinking technical mind that stays calm under the pressure of real-time broadcasting errors.

Summary: Drives new business acquisition, manages and grows existing client relationships within an assigned territory or vertical, and acts as the primary point of contact between the client and the delivery teams to ensure successful service execution and revenue goals are met.

Key Tasks

• Identify, qualify, and close new business opportunities within the assigned portfolio or territory.
• Develop comprehensive account plans focused on retaining current revenue and identifying upsell/cross-sell opportunities.
• Lead contract negotiations and finalize deals in collaboration with legal and finance teams.
• Serve as the client advocate, coordinating internal resources (e.g., technical, delivery) to ensure client satisfaction and project success.
• Maintain accurate and timely sales forecasts and manage all client activities within the CRM system.

• 5-6 Years in B2B solution sales, account management, or business development, preferably within the technology or consulting services sector.

• Proven track record of meeting or exceeding annual sales targets.

Competencies Required

• Business Acumen: Understands market dynamics, client financials, and strategic business drivers.
• Relationship Management: Builds and maintains long-term, trust-based relationships with C-level executives and key stakeholders.
• Communication: Excels in negotiation, presentation delivery, and clear written/verbal client engagement.
• Sales Strategy: Proficient in pipeline management, forecasting, and developing targeted account plans.
• Client Orientation: Prioritizes client success, identifies pain points, and structures solutions that deliver measurable value.
• Attention to Detail: Ensures accuracy in contracts, proposals, and sales documentation.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

We’re looking for a motivated and dynamic Sales Executive - Outdoor Account Management to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

WHAT YOU’LL DO ​

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

You will:​

• Share your fashion and product knowledge to help customers make informed choices.​
• Collaborate with your team to deliver exceptional service at every step of the customer journey.​
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​
• Support with opening and closing of the store.​
• Represent yourself and the brand positively during all customer interactions.​

​

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

This role will be reporting to Store Manager.​

WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​

And people who are…​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​
• Thriving in collaborative and dynamic environments.​
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​
• Flexible and action oriented.​

​

WHO WE ARE ​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

​

WHY YOU’LL LOVE WORKING HERE  ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​
• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

​

JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​

Take the next step in your career together with us. The journey starts here. ​

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 23 April 2026. Due to data policies, we only accept applications through career page.​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

About the role

This is a hands-on, people-facing internship at the front line of a new product launch. You'll be the person who finds neighbourhood shop owners, reaches out to them, and gets them interested enough to book a short product demo. The project lead runs the demos and handles the rest — your job is to build and work the pipeline that feeds them.

Because most of the shop owners we're approaching speak Mandarin or Chinese dialect, your ability to talk to them comfortably in their own language is the single most important part of this role.

What you'll do

• Build and maintain a pipeline of candidate merchants (minimarts, provision shops, neighbourhood stores) using online directories, maps, and business listings.

• Make outreach calls — mostly in Mandarin / dialect — to shop owners to introduce the pilot, check whether they're a good fit, and book demo appointments.

• Keep the lead tracker up to date: contact details, call outcomes, follow-ups, and status.

• Coordinate and schedule demo and meeting slots for the project lead.

• Send follow-up messages via WhatsApp / WeChat and chase responses.
• Share what owners are telling you so we can sharpen the approach.

Who we're looking for

• Currently pursuing or recently completed a diploma or degree (any discipline; business, marketing, or communications a plus).
• Fluent in Mandarin (required) — you'll be speaking with shop owners directly in Mandarin.
• Conversational in a Chinese dialect — Hokkien, Teochew, or Cantonese — is a strong advantage and the biggest differentiator for this role.
• Comfortable making cold calls and striking up conversations with strangers; friendly, persistent, and not easily discouraged by a "no."
• Organised and reliable with follow-ups and record-keeping.
• Based in Malaysia and able to work remotely, with comfort making calls to Singapore merchants.
• Proficient enough in English for internal coordination.

Nice to have

• Prior sales, telesales, promoter, retail, or other customer-facing experience.
• Comfortable working independently in a remote setup — reliable internet and a quiet space for calls.
• Some familiarity with Singapore's neighbourhood retail scene (minimarts, provision shops) — helpful for building rapport on calls.
• Comfort with WhatsApp / WeChat and simple spreadsheets

MerchantSpring is building a dedicated commercial division focused on selling to brands and vendors across e-commerce marketplaces. We are looking for a Sales Development Representative who is skilled in outbound prospecting and enjoys a high degree of ownership.

You’ll work directly with senior leadership and our Account Executive to build the outbound engine for this market and shape how MerchantSpring sells to brands and vendors globally.

This role is ideal for someone excited to drive the sales funnel, deploy AI-powered workflows, and operate in a fast-growing international business.

Success in this role is measured by consistently generating 30 qualified meetings per month for the Brands and Vendors Account Executive. You'll be expected to proactively create opportunities and consistently generate pipeline rather than relying on inbound or warm leads.

In order to achieve this, you will:

• Prospect into brands, vendors, and e-commerce leads.
• Build targeted, high-quality accounts and contact lists.
• Research target leads: identify personas, buying signals, relevant outreach triggers.
• Write sharp messaging that generates responses and meetings.
• Deploy AI tools and automation to improve prospecting efficiency, quality, and outcomes.
• Maintain accurate CRM records and prospecting data.
• Share learnings and contribute ideas to the wider sales team.

Qualifications

• Proven SDR, BDR, outbound sales, or lead generation experience.
• Strong cold outreach skills across email, phone, LinkedIn, and other relevant channels.

• Experience using Apollo, HubSpot, or similar sales prospecting tools.
• Excellent written communication to write clear, relevant outbound messages.
• Confidence using AI tools or automation to improve productivity and results.
• Strong CRM discipline and attention to detail.
• High energy, resilience, coachability, and a strong desire to improve. A self-starter.

Strongly Preferred:

• Experience working with e-commerce brands, vendors, marketplaces, agencies, or related technology, or an understanding of such ecosystems.
• An interest in SaaS, data products, brands, vendors, and the above relevant fields.
• Experience in mentoring or growing SDR teams.
• Entrepreneurial experience is a bonus, particularly for e-commerce, though not required.

• Responsible in developing and reviewing the annual compensation review process which include job evaluation, salary and benefits market competitiveness benchmarking, merit increase recommendations and all other policies and guidelines related to total compensation and benefits.
• Active involvement and lead in the role out of country or worldwide compensation programs or deployment of Corporate Rewarding/Compensation strategies.
• Collaborate with internal stakeholders such as HR Business partners and Location HR, Business division leader, Senior management in designing and implementing the annual compensation and benefits plan that aligned with business objectives.
• Conduct robust market research and analysis to benchmark compensation levels, benefits, and incentive structures against industry standards and competitors for local and international compensation schemes.
• Monitor market trends and legislative changes related to compensation and benefits, providing recommendations and guidance, and ensuring compliance with local and global regulations.
• Exchange with external networking groups and rewards consultants to keep abreast of latest compensation practices and trends.
• Drive the communication, competencies and knowledge management of compensation and benefits program and its applications, ensuring users have a clear understanding of the total rewards offerings available to them.

We are looking for a motivated, dynamic Assistant Service Manager to join our team based in Johor. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

In this role you will be responsible for:

1. Position Overview

The Assistant Service Manager (ASM) reports directly to the Branch Operations Manager or Branch Manager. This role is pivotal in driving service excellence, maximizing team productivity, and ensuring rigorous operational compliance within the branch to uphold the highest company standards.

2. Core Service & Operational Responsibilities

The ASM is mandated to maintain high-quality service delivery and operational efficiency by adhering to the following requirements:

• Service Completion: Mandate and ensure a 100% monthly service completion rate across the entire service team.
• Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
• Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met.
• Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets.
• Overtime Management: Validate and manage technician overtime claims, ensuring all submissions are legitimate and cost-effective.
• Work Procedures: Enforce strict compliance with pest/hygiene service guidelines as detailed in company manuals and technical instructions.

3. Fleet & Equipment Management

The ASM is responsible for the cost-effective management of the branch’s fleet and technical resources, ensuring operational readiness without compromising safety standards.

• Vehicle Compliance:  Maintain rigorous records for the renewal of road tax and Puspakom inspections.
• Maintenance Logs:  Ensure comprehensive maintenance logs are kept for all service vehicles to ensure audit readiness.
• Cost Control:  Monitor and record repair costs and fuel usage; validate driver logs for accuracy.
• Inventory & Assets:  Maintain a precise register for service tools and safety equipment; ensure the security of all company property, hardware, and premises.
• Safety Standards:  Ensure all vehicles and drivers remain in full compliance with the SHE (Safety, Health, and Environment) and Vehicle Handbook.

4. Stock & Warehouse Controls

To maintain stock integrity and branch efficiency, the ASM shall:

• Monitor proper stock issuance and returns for all service teams on a weekly basis.
• Attend and lead monthly stock takes and conduct regular vehicle stock audits.
• Direct the management and control of the branch store, including the efficient handling of used Exhaust Fan
• Related (EFR) equipment.
• Verify that all actual preparation costs are accurately captured and recorded within the company system.

5. People Management & Staff Development

As a leader in operational excellence, the ASM manages the employee lifecycle with a focus on high-performance culture and technical mastery.

• Recruitment: Collaborate with the Branch Manager or Branch Operations Manager to recruit high-caliber Service Technicians and Service Ladies (subject to prior approval).
• Onboarding & Culture: Direct staff inductions, maintain high team morale, and ensure all staff possess a comprehensive understanding of company objectives and policies.
• Training & Coaching: Organize technical induction programs and maintain precise training records. Act as the primary trainer for refresher courses, providing field-based guidance and data-driven coaching to ensure a high level of technical competence.

6. Quality Assurance (QA) & Performance Monitoring

The following quality standards and performance audits must be strictly enforced:

• Direct regular Quality Control (QC) checks and follow up on client complaints to ensure total ownership of service problems.
• Ensure OCS 224 compliance: Resolve all customer callouts within 24 hours to prevent further escalation.
• Audit the duties of Service Supervisors on a monthly basis.
• Audit each Service Technician according to company requirements (TPA Assessment).
• Carry out regular service audits across all branch service areas.
• Verify that all supervisors meet their established monthly KPIs.

7. Administrative & Reporting Protocols

The ASM must maintain rigorous administrative accountability. Weekly status reports must be provided to the Branch Operations Manager covering the State of Service, Supervisor issues, Customer issues, and other operational concerns. Formal weekly and monthly meetings must be conducted with supervisors and technicians; formal minutes are mandatory for all meetings and must be filed accordingly. All reports, stock returns, and e-claims must be prepared accurately and dispatched promptly to the Head Office.

8. Health, Safety, and Environment (SHE) Compliance

The ASM has a legal obligation to enforce a safe working environment. You are required to:

• Enforce OSHA 1994: Apply the requirements of the Occupational Safety & Health Act 1994, ensuring all subordinates understand their legal obligations.
• Ensure Chemical Safety: Direct the safe handling, storage, and application of all chemicals to eliminate untoward risks to staff.
• Conduct Monthly Inspections: Inspect all service vehicles monthly to ensure they are roadworthy and safe.
• Direct Safe Systems of Work: Provide site-specific risk assessments and issue written work instructions for all activities to ensure employees work without risk to health.
• Rectify Deficiencies: Immediately rectify all deficiencies identified during audits or inspections.
• Participate in Reviews: Attend and contribute to monthly SHE review meetings.

9. Cross-Functional Collaboration & Professional Conduct

The ASM serves as an "Agent of Best Practice," promoting the company’s gold standards and transmitting these practices to all supervisors and coordinators.

• Sales Relationship: Maintain cooperative relations with the Sales Team by providing high-quality sales leads and customer feedback.
• Sales Support: Assist the Sales Team in achieving branch targets by providing technical support for special surveys and sales presentations.
• Self-Improvement: Commit to continuous professional development through private study, technical literature, membership of professional associations, and attendance at relevant industry courses.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience
• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

WHAT YOU’LL DO​​
As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company. ​

 ​

You will:​

• Share your fashion and product knowledge to help customers make informed choices.​

• Collaborate with your team to deliver exceptional service at every step of the customer journey.​

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​

• Support with opening and closing of the store.​

• Represent yourself and the brand positively during all customer interactions.​

​​

WHO YOU’LL WORK WITH​​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

​​

WHO YOU ARE​​

We are looking for people with…​​

• Experience in customer service within fashion, retail, or similar fields.​

 ​

And people who are…​​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​

• Thriving in collaborative and dynamic environments.​

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​

• Flexible and action oriented.​

 ​

WHO WE ARE​​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​​

​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​​

​​

WHY YOU’LL LOVE WORKING HERE ​​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​​

 ​

JOIN US​​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​​

Take the next step in your career together with us. The journey starts here.​​

* Store roles assessment:​

To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group.​

After completing the assessment, you’ll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact [email protected]. Choosing an alternative will not impact on your application.​

For more information on how we process your personal data, please see our Privacy Notice.​

** We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​

WHAT YOU’LL DO ​

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

​

You will:​

• Share your fashion and product knowledge to help customers make informed choices.​

• Collaborate with your team to deliver exceptional service at every step of the customer journey.​

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​

• Support with opening and closing of the store.​

• Represent yourself and the brand positively during all customer interactions.​

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

​

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

​

This role will be reporting to Store Manager.​

​

WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​

And people who are…​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​

• Thriving in collaborative and dynamic environments.​

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​

• Flexible and action oriented.​

​

WHO WE ARE ​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

​

WHY YOU’LL LOVE WORKING HERE  ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​

• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

​

JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​

​

Take the next step in your career together with us. The journey starts here. ​

​

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 05/06/2026. Due to data policies, we only accept applications through career page.​

​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

You will:
•Share your fashion and product knowledge to help customers make informed choices.
•Collaborate with your team to deliver exceptional service at every step of the customer journey.
•Ensure the sales floor and back of house are well-stocked, organized, and inviting.
•Support with opening and closing of the store.
•Represent yourself and the brand positively during all customer interactions.
•
WHO YOU’LL WORK WITH
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together.

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

This role will be reporting to Store Manager.

WHO YOU ARE
We are looking for people with…
•Experience in customer service within fashion, retail, or similar fields.
And people who are…
•Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
•Thriving in collaborative and dynamic environments.
•Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
•Flexible and action oriented.

WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE 
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.
•All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
•In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. 

JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 06/06/2026. Due to data policies, we only accept applications through career page.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
 

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Sales & Business Development

• Assist in identifying and developing new air cargo opportunities.
• Support the generation of qualified leads and contribute to closing deals with key accounts.
• Promote Teleport’s cargo offerings to freight forwarders, consolidators, and direct clients.
• Maintain regular engagement with clients and partners to build lasting relationships.
  

Customer & Account Management

• Understand client requirements and support in offering tailored logistics solutions.
• Coordinate with operations and capacity teams to secure space and manage allocations.
• Handle customer inquiries, resolve basic issues, and ensure follow-through on requests.
• Support rate negotiations and spot pricing discussions where required.

Performance Reporting & Insights

• Monitor and track account performance (volume, revenue, service levels).
• Prepare performance reports and provide insights to internal stakeholders.
• Assist in identifying opportunities to improve service delivery or pricing competitiveness.

Cross-Functional Coordination

• Liaise with internal stakeholders (ops, pricing, network, customer service) to ensure smooth execution.
• Support issue resolution for offloads, documentation discrepancies, or service delays.
• Ensure adherence to SLAs and delivery commitments with minimal disruption.

Qualifications & Experience

These are minimum-requirement skills and a ‘must-have’ for the role :

• A Bachelor’s degree in Business, Logistics, Supply Chain, or a related field.
• 2–4 years of experience in air freight, freight forwarding, or logistics sales support.
• Strong understanding of air cargo processes, airline booking systems, and key documentation (e.g., AWB, MAWB/HAWB).
• Excellent communication skills with a proactive, collaborative, and problem-solving mindset.
• Proven ability to manage multiple tasks and coordinate effectively with cross-functional teams.
• Experience using CRM tools such as Pipedrive, Salesforce, HubSpot, or similar platforms.
• Proficient in Google Workspace and Google Sheets / Microsoft Excel for reporting and data analysis.
• Strong analytical skills with the ability to interpret data and present insights using Google Sheets and Google Slides.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Our team is looking for a talented, motivated, and high-performing Senior Sales Engineer / Sales Manager to join our team. He/She is responsible for prospecting for new business, upselling, and cross-selling within our extensive install base, as well as delivering results against a quota. The ideal candidate will possess strong sales, interpersonal, and organizational skills. They should be comfortable with multitasking and be able to budget their resources in order to meet the assigned quotas for their role.

• Develop and implement sales strategies in Malaysia

• Meet with customers to understand their requirements and propose tailored solutions

• Prepare and deliver proposals including pricing, shipment timelines, and product details

• Manage and grow key accounts while developing new customers to drive sales revenue

• Collaborate with channel partners and internal technical teams to ensure customer satisfaction

• Track sales activities, forecast revenue, and report performance to SEA Sales Team Lead

• Serve as the main point of contact for customer issues, coordinating with support teams as needed

Role Overview

The Assistant Cost Manager – CSA will support the delivery of cost management services for Civil, Structural & Architectural (CSA) works on a large‑scale data centre development.

Working closely with senior team members, this role will assist in cost planning, procurement, and commercial management, ensuring cost control and accurate reporting throughout the project lifecycle. This is an excellent opportunity for a developing professional to gain exposure to complex, mission‑critical construction projects.

Key Responsibilities

Cost Planning & Estimation Support

• Assist in the preparation of cost estimates, cost plans, and budget updates for CSA works.
• Support benchmarking and cost analysis to align project costs with market data.
• Provide input during design development to support cost optimisation and value engineering initiatives.

Procurement & Tendering

• Assist in preparing tender documentation for CSA trade packages.
• Support tender processes, including document issuance, tender queries, and preliminary analysis.
• Assist in compiling tender evaluation reports and commercial comparisons.

Post‑Contract Cost Management

• Support the management of variations, change orders, and cost tracking.
• Assist in reviewing contractor progress claims and certification processes.
• Maintain and update cost records, logs, and supporting documentation.

Reporting & Financial Control

• Prepare and assist in compiling cost reports, cash flow forecasts, and financial updates.
• Track project cost performance and highlight potential risks or variances.
• Ensure timely and accurate documentation of all cost-related activities.

Stakeholder Coordination

• Work closely with senior cost managers, project managers, consultants, and contractors.
• Attend project meetings and support coordination between CSA and MEP works.
• Assist in ensuring smooth communication and alignment across stakeholders.

Governance & Documentation

• Ensure compliance with project procedures, cost management standards, and reporting processes.
• Support the maintenance of accurate records in line with audit and governance requirements.
• Contribute to capturing lessons learned and project data for knowledge management.

WHAT YOU’LL DO ​

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.​

You will:​

• Share your fashion and product knowledge to help customers make informed choices.​

• Collaborate with your team to deliver exceptional service at every step of the customer journey.​

• Ensure the sales floor and back of house are well-stocked, organized, and inviting.​

• Support with opening and closing of the store.​

• Represent yourself and the brand positively during all customer interactions.​
  ​

WHO YOU’LL WORK WITH ​

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. ​

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.​

This role will be reporting to Store Manager.​

​

WHO YOU ARE ​

We are looking for people with…​

• Experience in customer service within fashion, retail, or similar fields.​

And people who are…​

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.​

• Thriving in collaborative and dynamic environments.​

• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.​

• Flexible and action oriented.​

​

WHO WE ARE ​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. ​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

​

WHY YOU’LL LOVE WORKING HERE  ​
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe. ​

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. ​

• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  ​

​

JOIN US ​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. ​​

Take the next step in your career together with us. The journey starts here. ​

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 14/06/2026. Due to data policies, we only accept applications through career page.​

​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. ​

• Assist in identifying potential clients and generating leads through research and outreach.
• Support the sales team in preparing presentations, proposals, and sales materials.
• Participate in client meetings and calls to understand customer needs and present solutions.
• Maintain and update CRM systems with accurate client information and sales activities.
• Conduct market analysis to identify trends, competitors, and opportunities.
• Help organize and attend promotional events or trade shows.
• Collaborate with cross-functional teams including marketing and customer service.

Role Summary 

As an Assistant Cost Manager for Data Centre Projects, you will support the delivery of cost management services across fast‑paced, service‑intensive environments. Working under the guidance of a Cost Manager or Senior Cost Manager, you will assist with cost planning, tender support, contract administration, and reporting activities.

Pre‑Contract Support

• Assist in preparing cost estimates, cost plans, and budgets for data centre projects.
• Support quantity take‑offs and rate analysis for MEP or CSA packages depending on background.
• Help prepare tender documentation, gather quotations, and support tender analyses and evaluations.
• Assist in compiling contract documents and supporting procurement activities.

Post‑Contract Support

• Help track project costs, monitor variations, and assist in change control procedures.
• Support preparation of monthly cost reports and updates for clients.
• Collect and verify data required for progress valuations and payment certifications.
• Coordinate with contractors and consultants to verify work progress and financial claims.

Governance & Coordination

• Maintain organised documentation, cost records, and audit‑ready files throughout the project.
• Assist in value engineering discussions and cost‑saving reviews.
• Support the project team by providing timely inputs during meetings, workshops, and client discussions.
• Ensure key information and learning from each project is uploaded into internal knowledge platforms.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

As the Assistant Team Lead  you will be responsible for driving the top-line growth of our business in Malaysia; ranging from building up and mentoring key account managers, liaising closely and building ambition plans with top brand/seller partners, developing processes to ensure ecommerce success for brand and seller partners, conducting regular analysis to understand the impact of category/brand decisions in performance and implementing regional/local initiatives to drive growth.

As an Assistant Team Lead (eCommerce Brand Management), you will take charge of:

• Ensure that all brand and store KPIs are met on time.
• Analyze sales performance and advise clients on how to grow their ecommerce sales in a sustainable way. Drive sales through stock availability, pricing competitiveness, innovative promotional schemes, effective merchandising and targeted assortment growth.
• Grow revenue and profitability for Intrepid by partnering with Business Development on offering new value adding services to clients, optimizing commercial terms with existing clients and scaling existing operational processes.
• Maintain close relationships with both brands and ecommerce platforms. Interact daily with partners to ensure timely and effective implementation of strategy.
• Coach and develop your team members.
• Developing cross-functional strategy to grow sellers' business and ensure smooth operations;
• Managing pricing competitiveness, assortment, stock availability of key products offered by the sellers.

What we are looking for - the ideal profile

• University degree
• Proficient in English
• Minimum 6-8 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor.
• Strong interpersonal, relationship and communication, listening and negotiation skills.
• Strong ecommerce knowledge and analytical skills.
• Network with ecommerce platforms in Malaysia.
• Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment.
• Experience in ecommerce campaign plans.

Get to Know the Team

GrabAds allows Advertisers, Agencies, and Merchants to engage the Grab Audience via innovative online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients are able to reach their desired audiences at scale, while driving measurable business outcomes.

We would like You to join our journey to create value for our users, drivers, merchants, and advertising partners, while continuing to make everyday lives better across Southeast Asia.

Get to Know the Role

As part of Regional GrabAds SMB Strategy & Planning team, you will support various regional business development initiatives and co-create strategic business plans to drive self-serve ads growth. Promote and deliver self-serve advertising services to Grab's ecosystem participants. You'll work cross-functionally with leaders from GrabAds, Product, Marketing, Food & CE and relevant stakeholders to identify compelling advertising solutions for broad merchants adoption.

An ideal candidate will embody a strategic business mindset, analytical. Enjoy exploring ideas with internal function stakeholders. Understanding business levers and how to piece critical drivers together to grow business. The candidate will also enjoy challenging the status quo, chasing results, diving deep into troubleshooting and working with their peers to share solutions and raise the bar for the entire team. We hope this sounds like you and you are excited about this opportunity!

The Critical Tasks You Will Perform

• Strategic Persuasion: Co-create and execute strategies and special projects to grow business potential via cross-functional and country enablement.
• Performance Tracking: Oversee performance tracking, analysis, and reporting to ensure the financial health of business operations. Identify opportunities and escalate issues in collaboration with the data analytics team.
• Market Intelligence: Conduct industry and trend analysis to identify opportunities for innovation and differentiation.
• Business Insights: Consolidate and synthesize critical business insights for opportunities, learnings, and provide direction for business decision-making.
• Leadership Alignment: Manage business review cadences and executive updates for leadership alignment.
• AI & Process Innovation: Champion an AI learner/builder mindset by proactively identifying opportunities to leverage AI tools to identify business opportunities, automate workflows, build lightweight solutions, and drive operational efficiency.

Role Summary 

As an Assistant Cost Manager for Data Centre Projects, you will support the delivery of cost management services across fast‑paced, service‑intensive environments. Working under the guidance of a Cost Manager or Senior Cost Manager, you will assist with cost planning, tender support, contract administration, and reporting activities.

Pre‑Contract Support

• Assist in preparing cost estimates, cost plans, and budgets for data centre projects.
• Support quantity take‑offs and rate analysis for MEP or CSA packages depending on background.
• Help prepare tender documentation, gather quotations, and support tender analyses and evaluations.
• Assist in compiling contract documents and supporting procurement activities.

Post‑Contract Support

• Help track project costs, monitor variations, and assist in change control procedures.
• Support preparation of monthly cost reports and updates for clients.
• Collect and verify data required for progress valuations and payment certifications.
• Coordinate with contractors and consultants to verify work progress and financial claims.

Governance & Coordination

• Maintain organised documentation, cost records, and audit‑ready files throughout the project.
• Assist in value engineering discussions and cost‑saving reviews.
• Support the project team by providing timely inputs during meetings, workshops, and client discussions.
• Ensure key information and learning from each project is uploaded into internal knowledge platforms.

Moomoo was created because we realized that the investment platforms available were either too complicated with no real support, or the tools and data needed for users to invest smarter were inaccessible. The investment world was filled with barriers and paywalls which made investing seem like it was only for professionals or the wealthy. We wanted investors of all levels to confidently take on the market and have a platform that provides all the needed tools and data, along with the support and inspiration from a global community of investors. Together, we strive to make smarter investing accessible to everyone.

If you are looking to be a part of one of the most trend-setting fintech company in the industry and contributing to the revolution of how investors are investing?  You are looking at the right place to be as we are currently hiring!

Responsibilities

• Proactively identify and evaluate potential finfluencers and financial ecosystem partners within the target market, assessing audience quality, content style, and brand alignment.
• Build and maintain long-term relationships with KOLs and business partners, continuously exploring collaboration opportunities and affiliate referrals.
• Collaborate with the content team and KOLs to co-create content, ensuring accurate and effective communication of investment concepts, brand values, and product usage scenarios.
• Develop KOL collaboration plans aligned with acquisition targets, track campaign performance, and continuously optimize ROI.
• Handle partnership negotiations and contract execution, balancing mutual interests and driving successful collaborations.

• At least 2-5 years of experience in KOL/influencer collaboration, business development, or channel partnerships. Preferable with experience within fintech, financial services, or stockbroking firms.
• Preferable candidates with self stock trading or stock investment experience.
• Outgoing and socially driven personality, with the ability to build strong relationships with KOLs and business partners, as well as manage and attend both online and offline events.
• Familiarity with major content and social media platforms such as YouTube, Instagram, Facebook, TikTok, and Xiaohongshu (RED).
• Experience in contract negotiation and commercial partnership management.
• Strong content judgment and understanding of content quality, audience engagement, and brand alignment.
• Strong analytical and commercial acumen, with the ability to evaluate collaboration ROI and identify high-value partnerships.
• Experience working in an MNC environment will be an added advantage.
• Familiarity with Moomoo products and services will be an added advantage.
• Bumiputera candidates are encouraged to apply.
• Language proficiency in English, Malay is a must, while Chinese/Mandarin is advantageous.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training will be provided).

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.
• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

About EPOS

Backed by Ant International, a global leader in digital payments and financial technology, EPOS is part of Antom's global merchant payment services and a leading provider of Point-of-Sale (POS) digital solutions in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS leverages Antom's digital capabilities as a central hub to serve small and medium-sized businesses across the region with integrated O2O solutions.

With a growing presence across Singapore, Malaysia, and Vietnam, we are expanding our teams across Asia to drive meaningful, impactful changes for businesses worldwide.

Job Summary

We are looking for a Sales Operations Specialist (also known as a Sales Development Representative) to support our sales team and ensure seamless customer interactions.

In this role, you will be the first point of contact for potential clients—guiding them through initial inquiries, maintaining accurate records, coordinating appointments, and helping create a smooth and positive customer journey.

This is more than an operations role. It is an opportunity to contribute directly to business growth by ensuring our sales teams are well-supported and our clients receive exceptional service.

Key Responsibilities

• Act as the primary point of contact for client inquiries and provide excellent customer service.
• Schedule and coordinate appointments between potential clients and the sales team.
• Identify potential leads and support overall sales development efforts.
• Maintain accurate and up-to-date client records in the system.
• Collaborate with cross-functional teams to ensure a customer-centric approach.
• Ensure high levels of client satisfaction and smooth operational support at all times.

• Fresh graduates are welcome to apply.
• Strong communication and interpersonal skills.
• Proficient in English; ability to communicate in Mandarin is an advantage to liaise with Chinese-speaking merchants.
• Comfortable speaking to clients via phone, messaging platforms, and email.
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Self-motivated with a positive attitude and willingness to learn.
• Prior experience in sales support, customer service, or telemarketing is a plus (not mandatory).