PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow

Role Summary

Own and scale PRISM+’s performance marketing engine across Meta, Google, and emerging channels. You are the growth operator responsible for profitable revenue at scale, balancing spend efficiency, creative velocity, and commercial outcomes.

You will manage a multi-million dollar annual budget, drive incrementality and build a system that sustains PRISM+’s next phase of growth across categories (TVs, appliances, smart home).

1. Revenue & Efficiency

• Own topline revenue contribution from paid channels
• Manage budget allocation across Meta, Google (Search, Shopping, PMAX, Demand Gen)
• Optimize toward MER, contribution margin, and incrementality (not platform-reported ROAS)
• Continuously refine spend vs diminishing returns curves

2. Campaign & Channel Execution

• Architect and run full-funnel campaigns:
• Prospecting (broad, Advantage+/PMAX)
• Retargeting (high-intent + CRM loops)
• Mega sale/event spikes (11.11, BFCM, etc.)
• Drive weekly optimization cadence across all campaigns
• Identify and scale new channels (TikTok, affiliates, marketplaces)

3. Creative-Led Growth

• Partner closely with Creative team to build high-volume testing engine
• Translate performance insights into:
• Winning hooks, formats, angles
• Clear creative briefs (not “make it nicer” feedback)
• Ensure creative refresh velocity keeps pace with spend

4. Data, Attribution & Insights

• Own performance reporting across:
• Platform data (Meta, Google)
• GA4
• Shopify / Salesforce (source of truth)
• Develop clear views on:
• True CAC
• Channel incrementality
• Cross-channel attribution gaps
• Run structured experiments (holdouts, geo tests where possible)

5. Team & Operating System

• Lead and coach 1–2 performance marketers
• Build a weekly operating rhythm:
• Performance reviews
• Testing roadmap
• Budget reallocation decisions
• Establish scalable processes across:
• Campaign launches
• Naming, tracking, QA
• Post-mortems

How Success is Measured

• Revenue growth from paid channels
• Improvement in MER / contribution margin
• Creative testing velocity & hit rate
• Reduction in wasted spend / inefficiencies
• Clear, trusted reporting used by leadership

Who This Role Is For

• You think like an owner, not an operator
• You care about real revenue, not dashboard metrics
• You’re comfortable being accountable for millions in spend and outcomes

• 4–7+ years in performance marketing (DTC or eCommerce preferred)
• Managed >$1M annual ad spend hands-on
• Deep expertise in:
• Meta Ads (Advantage+, creative testing;
• Google (Search, Shopping, PMAX)
• Strong commercial instinct: understands margin, AOV, bundles, promos
• Proven ability to scale spend without killing efficiency

Strong Plus

• Experience in consumer electronics / high consideration products
• Familiarity with Shopee, Lazada, TikTok Shop ecosystems
• Experience with incrementality testing / MMM thinking
• Exposure to creative strategy, not just media buying

• Collaborate as project team member on Software design matters.
• Capture and evaluate customer, internal requirements and vehicle specific interface requirements. Identify suitable concept in terms of functional, technological and effort.
• Adhere to Bosch Software Engineering Process as e.g.:-
  • Perform requirement reviews, design reviews and code reviews.
  • Perform unit testing and release of the software according to SW release process.
• Develop the SW design taking into consideration the dependencies to other module and integration into the overall system.
• SW programming using both standard and proprietary software tools and libraries.
• Create SW test specifications and protocols, if necessary develop test SW. Executes test plans to ensure new software meets specifications, functionalities and performance requirements.
• Analyze failure log, clarify system problems and resolve design issues.
• Develop and produce technical reports, design analysis and documentation in support of designs.
• Assist Manufacturing in troubleshooting manufacturing related problems.
• Provide post-production support.

1. Monitor and manage inbound logistics operations including resource planning for priority tasks.
2. Ensure smooth material/operations flow from inbound until production based on established processes.
3. Support supervision of daily activities and ensure tasks are executed as planned.
4. Support implementation of BPS / continuous improvement initiatives.
5. Monitor KPIs and report deviations with proposed actions.
6. Act as first-level escalation point for operational, MHE and system issues.
7. Person in charge for all custom related topics and improvement activities in custom declaration, clearance, AEO, hand carry shipments, bonded warehouse, FIZ and other custom related topics.
8. Key contact person to liaise with Government agencies such as MITI, MBPP, SIRIM, MOF, Custom and so on for certification/license/permit application and other related topics involve Government agencies.
9. Support review and update of operational procedures and workflows.
10. Support SAP-related topics and ensure correct system usage.
11. Conduct on-the-job training and knowledge sharing to team members.
12. Ensure compliance with ISO procedures and company directives.
13. Support superior in reporting, analysis, and operational planning.
14. Support superior in both internal and external audits by preparing documentation, providing necessary information, and ensuring processes are audit-ready.
15. Other additional tasks as per superior instructions.

NIQ CMI’s Customer Success Team focus on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy. 

Customer Success is NIQ's key department which is instrumental for the company’s success. 

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

In your role, you would:

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper....
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.    

1. Responsible for the procurement activities of the assigned materials which include:

• Responsible as main interface with customer order planning team & project stakeholder with effective coordination.
• Support material simulation activities to meet customer order fluctuation & fulfillment.
• Study and take appropriate actions on the MRP reports after MRP run.
• Provide daily input/updates on material delivery related issues in critical material list.
• Attend regular task force calls on critical supply materials status. Activate escalation to next level according to escalation RASIC.
• Attend DLR (Daily Leadership Routine), a platform for information exchange with customer order planning.
• Ensure material arrival with right qty and timing to avoid production disruption.
• Coordinate activities with relevant parties to avoid line stoppage if material cannot arrive on time
• Track and monitor supplier delivery performance.
• Required to manage suppliers with higher levels of complexity & supplier development.
• Support the preparation of reports and presentation slides when necessary.
• Support continuous process improvement and lean initiatives

2. Constantly review the planning parameters according to business trend.

3. Responsible to support the activities on inventory management to achieve monthly coverage and inventory turns including quick disposition on rejected and obsolete materials, minimize overhanging materials, work on
overhanging materials claims, disposition on transportation damage material etc.

4. Strategic planning to minimize special premium cost (e.g. change of ship mode) to support situation requirement.

5. Work on special freight claims and line-down claims due to delinquent supply from suppliers.

6. Involve in engineering changes request. Determine implementation dates of ECN (Engineering Change Notice) for raw material. Assist the project team in ECN effective date setting for software related topic.

7. Support the analysis of raw material ABC classification, inventory report etc. as and when needed.

8. Support activities related to Bosch Production System (BPS), e.g. kanban/consi implementation, continuous
improvement project etc.

9. Work together and support each other within LOG as well as with another department.

10. Support and work towards achieving the departmental goal & central deployment KPIs.

11. Perform any other duties assigned by the immediate superior from time to time.

12. Escalate procurement issues that affect a single Value Stream (Level 1).

About GoTymeX

GoTymeX is the product, technology and data analytics hub of GoTyme Group. At GoTymeX, we're reimagining digital banking across emerging markets, across South Africa and Asia. Our mission is to unlock human potential, and we aim to do so through the development of transformative financial services that empower individuals and small businesses. We believe in the power of digital in building products that make a real difference in our customers' lives. Today, our products serve more than 22 million customers.

About the Credit Card Product

We are building a group-level credit card product — launching across the Philippines and South Africa — on a modern global stack. The analytical function at the heart of this programme has never existed before. We’re creating it now — and we’re looking for the person to build it from zero with us.

Where This Role Sits

You will report directly to the Director of Product, and work day-to-day alongside the Credit Card Product Owners, Engineers, Designers and Business Analysts. You will carry a dotted-line to the Head of Data & Analytics, giving you deep technical mentorship while remaining fully embedded in the product team. You will collaborate regularly with in-country data and credit risk analysts across the Philippines and South Africa.

Why Work with GoTymeX

• Innovation-driven environment: Work with the latest technologies including Serverless aspects of AWS Cloud, AI-augmented engineering, microservices, Java, and Python
• International and collaborative culture: Be part of a dynamic team that values collaboration, continuous learning, and personal growth
• Competitive benefits: Enjoy a comprehensive benefits package, opportunities for professional development (see below) • Learning and development: Access to technical seminars, conferences, career talks, and overseas training to accelerate your career advancement and ensure continuous growth
• Impactful work: Contribute to projects that directly influence financial empowerment and access in emerging markets

About This Role:

The Senior Product Insights Analyst is the analytical engine of this team, owning the narrative behind every product decision. This isn’t a reporting role. It’s a product intelligence function. You’ll build the analytical foundation for our credit card business, identify what’s working and what isn’t, and tell us — with confidence — what to do about it.

Key Responsibilities

Product & Business Performance

• Own end-to-end performance analytics: activation, engagement, spend, repayment, and retention across all markets
• Track and interpret key KPIs — NPS, activation rates, digital adoption, unit economics (interchange, fee revenue, loyalty costs, ECL contribution) — and translate findings into clear product and commercial storylines
• Monitor portfolio health: revolve rates, payment behaviour, limit utilisation, and cohort evolution — with forward-looking commentary, not just snapshots
• Identify performance inflection points early and generate root-cause hypotheses — don’t wait to be asked

Funnel, Onboarding & Product Development Lifecycle Support

• Analyse the full acquisition and onboarding funnel — from application through activation and first spend — and size improvement opportunities
• Embed in sprint ceremonies and product rituals; define measurement frameworks for new features before they go live
• Provide pre-launch data readiness checks and post-launch performance reads for every release
• Support A/B testing and experiment design to evaluate product and go to market initiatives Insight Generation & Strategic Recommendations
• Go beyond the numbers — synthesise analysis into conclusions, flag strategic implications, and propose concrete product or commercial actions
• Proactively surface insights the team didn’t know to ask for: behavioural patterns, market signals, competitive benchmarks • Support go to market strategy, value proposition testing, and loyalty/rewards design with databacked recommendations
• Partner with in-country analytics and credit risk teams to validate and localise findings across the Philippines and South Africa Dashboards, Tooling & AI Utilisation
• Build and maintain self-serve dashboards in Databricks and Mixpanel covering business performance, funnel health, portfolio trends, and unit economics
• You’ll use the best of modern AI tooling — Claude, Cursor, Databricks AI — to compress the time from question to answer. In our environment, fast insight beats slow perfection
• Contribute to analytics best practices, documentation, and data quality standards across the Credit Card programme

Insight Generation & Strategic Recommendations

• Go beyond the numbers — synthesise analysis into conclusions, flag strategic implications, and propose concrete product or commercial actions
• Proactively surface insights the team didn’t know to ask for: behavioural patterns, market signals, competitive benchmarks • Support go to market strategy, value proposition testing, and loyalty/rewards design with databacked recommendations
• Partner with in-country analytics and credit risk teams to validate and localise findings across the Philippines and South Africa Dashboards, Tooling & AI Utilisation
• Build and maintain self-serve dashboards in Databricks and Mixpanel covering business performance, funnel health, portfolio trends, and unit economics
• You’ll use the best of modern AI tooling — Claude, Cursor, Databricks AI — to compress the time from question to answer. In our environment, fast insight beats slow perfection
• Contribute to analytics best practices, documentation, and data quality standards across the Credit Card programme
  

Technical Skills

• SQL: expert-level — complex queries, window functions, optimisation at scale
• Python / PySpark: proficient for data manipulation, statistical analysis, and automation
• BI / Visualisation: Databricks and Mixpanel (primary); Tableau or similar also acceptable
• Statistics: hypothesis testing, cohort analysis, and experimental design
• AI-augmented analytics: demonstrated daily use of AI tools to accelerate insight generation and automate workflows — this is an expectation, not a nice-to-have

Domain Experience

• 5+ years in data/analytics; financial services, fintech, or banking required
• Lending domain strongly preferred — credit card, BNPL, or personal loans. Terms like revolve rate, vintage analysis, and ECL contribution should be second nature, not new vocabulary
• Exposure to credit risk concepts (vintage analysis, ECL, delinquency) is a meaningful advantage
• Experience with customer lifecycle analytics: acquisition, activation, engagement, retention, and churn

Core Competencies

• End-to-end ownership: raw data to recommendation — accountable for whether it’s right
• Insight, not just analysis: “here’s what the data shows, here’s what I think it means, here’s what I’d do” — every time
• Speed: good-enough-fast beats perfect-and-late in a high-velocity build environment
• Proactivity: you spot the question before it’s asked and flag the signal before it becomes a problem
• Data literacy leadership: you raise the analytical bar of everyone around you — not just your own output

Preferred Qualifications

• Bachelor’s or Master’s in Mathematics, Statistics, Economics, Computer Science, or related quantitative field
• Experience in a multi-market or multi-country product environment
• Familiarity with Visa/Mastercard reporting tools or card management system platforms
• Background in high-growth startup or digital bank environments

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Role Summary :

Responsible for overseeing office operations, facilities, and HR operational functions to ensure a smooth, efficient, and well-managed workplace. This role includes office administration, vendor management, cost control, and HR operational support while working closely with different teams in a fast-paced and collaborative environment. Candidates who are proactive, adaptable, and eager to grow across both administration and HR functions are encouraged to apply.

Office Operations & Facilities:

• Manage overall office operations and administrative functions
• Plan and manage office relocation, seating arrangements, space planning, and layout optimization to support efficient workspace utilization
• Oversee all office-related agreements, including tenancy agreements, utilities agreements (electricity, water, internet, etc.), maintenance contracts, and other office service agreements
• Coordinate with landlords, utility providers, and service vendors for renewals, compliance, and issue resolution
• Manage office facilities, maintenance, repairs, and workplace safety compliance
• Handle office supplies, equipment, and vendor management (cleaning, security, pantry, IT support, etc.)
• Monitor and control office operating budget and expenses

HR Operations:

• Support HR operational processes including onboarding and offboarding
• Manage employee records, documentation, and HR filing systems
• Coordinate HR administration such as letters, confirmations, and internal HR updates
• Assist in attendance tracking, leave administration, and payroll input support (if applicable)
• Ensure HR policies and procedures are properly implemented in daily operations
• Support employee engagement activities and internal communications

General:

• Ensure compliance with company policies and regulatory requirements
• Drive continuous improvement in office and HR operational efficiency
• Act as key liaison between management, employees, and external service providers

• Proven experience in office operations and HR administration (senior level)
• Strong experience in managing office agreements, utilities, and vendor contracts
• Good understanding of HR operations and employment practices
• Strong organizational, leadership, and multitasking skills
• Financial awareness for budgeting and cost control
• Strong communication and stakeholder management skills

• Collaborate as project team member on Software design matters.
• Capture and evaluate customer, internal requirements and vehicle specific interface requirements. Identify suitable concept in terms of functional, technological and effort.
• Adhere to Bosch Software Engineering Process as e.g.:-
  • Perform requirement reviews, design reviews and code reviews.
  • Perform unit testing and release of the software according to SW release process.
• Develop the SW design taking into consideration the dependencies to other module and integration into the overall system.
• SW programming using both standard and proprietary software tools and libraries.
• Create SW test specifications and protocols, if necessary develop test SW. Executes test plans to ensure new software meets specifications, functionalities and performance requirements.
• Analyze failure log, clarify system problems and resolve design issues.
• Develop and produce technical reports, design analysis and documentation in support of designs.
• Assist Manufacturing in troubleshooting manufacturing related problems.
• Provide post-production support.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Sales & Business Development

• Assist in identifying and developing new air cargo opportunities.
• Support the generation of qualified leads and contribute to closing deals with key accounts.
• Promote Teleport’s cargo offerings to freight forwarders, consolidators, and direct clients.
• Maintain regular engagement with clients and partners to build lasting relationships.
  

Customer & Account Management

• Understand client requirements and support in offering tailored logistics solutions.
• Coordinate with operations and capacity teams to secure space and manage allocations.
• Handle customer inquiries, resolve basic issues, and ensure follow-through on requests.
• Support rate negotiations and spot pricing discussions where required.

Performance Reporting & Insights

• Monitor and track account performance (volume, revenue, service levels).
• Prepare performance reports and provide insights to internal stakeholders.
• Assist in identifying opportunities to improve service delivery or pricing competitiveness.

Cross-Functional Coordination

• Liaise with internal stakeholders (ops, pricing, network, customer service) to ensure smooth execution.
• Support issue resolution for offloads, documentation discrepancies, or service delays.
• Ensure adherence to SLAs and delivery commitments with minimal disruption.

Qualifications & Experience

These are minimum-requirement skills and a ‘must-have’ for the role :

• A Bachelor’s degree in Business, Logistics, Supply Chain, or a related field.
• 2–4 years of experience in air freight, freight forwarding, or logistics sales support.
• Strong understanding of air cargo processes, airline booking systems, and key documentation (e.g., AWB, MAWB/HAWB).
• Excellent communication skills with a proactive, collaborative, and problem-solving mindset.
• Proven ability to manage multiple tasks and coordinate effectively with cross-functional teams.
• Experience using CRM tools such as Pipedrive, Salesforce, HubSpot, or similar platforms.
• Proficient in Google Workspace and Google Sheets / Microsoft Excel for reporting and data analysis.
• Strong analytical skills with the ability to interpret data and present insights using Google Sheets and Google Slides.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Job Description
The Senior Engineer, Process Development & Sustaining will lead the development, optimization, and sustaining of manufacturing processes for WD's HDD storage products. This is a technically deep, cross-functional role requiring strong foundation in chemistry, materials science, or chemical engineering.

You will drive process characterization, chemical/material qualification, and yield improvement initiatives while ensuring manufacturing processes remain stable, compliant, and cost-competitive. You are expected to operate with high technical autonomy, interface with global R&D and process teams, and mentor junior engineers on the Penang floor.

This role is ideal for a Master's, or Bachelor's graduate in Chemical Engineering or Materials Science who is passionate about translating lab-scale science into high-volume manufacturing solutions.

Key Responsibilities

Process Development

• Design and develop new manufacturing processes or significantly improve existing ones for HDD production
• Conduct Design of Experiments (DOE) to characterize process windows, identify critical process parameters (CPPs), and optimize process outputs
• Evaluate and qualify new chemicals, materials, and process consumables for manufacturing use
• Develop process recipes, control plans, and standard operating procedures (SOPs)
• Translate R&D/lab-scale processes into robust, scalable, high-volume manufacturing processes

Process Sustaining

• Own sustaining engineering for assigned process modules — ensure processes remain stable, in control, and within specification
• Monitor Statistical Process Control (SPC) charts; respond to out-of-control signals with structured problem-solving
• Lead Engineering Change Orders (ECOs) for process changes, chemical substitutions, and material updates
• Manage process deviation requests and ensure timely resolution
• Maintain process documentation, control plans, and work instructions per WD QMS

Chemical & Material Engineering

• Lead chemical/material qualification activities including incoming material testing, process compatibility studies, and shelf-life evaluations
• Evaluate alternative chemistries and materials for cost reduction, sustainability, or supply chain risk mitigation
• Work with EHS team to ensure safe handling, storage, and disposal of process chemicals per regulatory requirements
• Support RoHS, REACH, and PFAS compliance reviews for process chemicals and materials

Yield & Quality Improvement

• Lead yield loss analysis and drive structured RCCA (Root Cause and Corrective Action) for process-related defects
• Apply Six Sigma / SPC / Lean methodologies to reduce process variation and improve Cpk
• Partner with Quality Engineering to resolve customer escapes and field returns linked to process issues
• Drive continuous improvement projects with measurable cost and quality impact

NPI & Technology Transfer

• Support New Product Introduction (NPI) process readiness — from process concept to mass production release
• Lead or support technology transfer of new processes from R&D/HQ to Penang manufacturing
• Develop process qualification protocols (PQ), installation qualification (IQ), and operational qualification (OQ) plans

Cross-Functional Collaboration

• Interface with R&D, Product Engineering, Quality, EHS, Supply Chain, and Equipment Engineering teams globally
• Present process data, findings, and recommendations to senior management and global stakeholders
• Collaborate with equipment engineers on process-equipment interactions and optimization

People & Mentorship

• Mentor and coach junior and mid-level process engineers
• Lead technical reviews, knowledge-sharing sessions, and engineering forums
• Support capability building within the Penang process engineering team

We Are:

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions.

You will:

• Own and shape YouTrip’s brand and content strategy, ensuring our brand narrative, messaging, tone of voice, and storytelling are consistent, compelling, and relevant to consumers.
• Lead the full content ecosystem across key owned and organic channels, including social media, website, blogs, EDM newsletters, in-app content, product education, and campaign content.
• Develop and manage the content roadmap, translating business priorities, campaign plans, product features, travel moments, and cultural trends into engaging content that builds awareness, trust, engagement, and conversion.
• Drive YouTrip’s social media strategy and day-to-day content planning, including platform strategy, content pillars, publishing calendar, caption writing, content ideation, community-facing content, and campaign amplification.
• Lead website and blog content planning, including SEO-led articles, product explainers, travel guides, educational content, and evergreen content that strengthens YouTrip’s visibility and authority.
• Plan and execute EDM and in-app campaign content in collaboration with product teams, ensuring newsletters, campaign announcements, and promotional messages are clear, engaging, and conversion-focused.
• Support integrated marketing campaigns by developing campaign narratives, content angles, messaging frameworks, creative briefs, and channel-specific content adaptations across social, website, EDM, in-app, PR, partnerships, and paid channels.
• Guide creative and content production by working closely with designers, videographers, creators, agencies, and internal stakeholders to deliver high-quality assets that meet brand standards, campaign objectives, and channel requirements.
• Collaborate closely with cross-functional team members including Product, Data, Customer Support, and regional teams to ensure content and brand initiatives are aligned, well-executed, and performance-informed.
• Measure and report on brand and content performance, including social engagement, content reach, website/blog traffic, EDM performance, campaign content effectiveness, and audience insights to guide ongoing optimisation.

You are:

• A Content Aficionado: the social and digital space is your playground. You stay ahead of trends, understand what drives engagement, and know how to turn insights into thumb-stopping content that resonates with consumers.

• Brand-First in Your Thinking: you understand how to build a brand from the ground up and can translate strategy into consistent messaging, narratives, and creative storytelling across all channels.
• A Strong Storyteller: you know how to simplify complex product propositions into clear, engaging, and consumer-friendly content across social, web, blog, EDM, in-app, and campaign formats.
• Socially & Culturally Fluent: you understand internet culture, consumer behaviour, travel trends, social platforms, and content formats, and can spot relevant moments for the brand to participate in.
• SEO & Content-Led: you understand the value of evergreen content, search intent, keyword-led planning, product education, and long-form content in building organic discovery and trust.

• Technically Savvy: you are comfortable with marketing tools, content management systems, social media platforms, analytics dashboards, AI tools, and CRM/email platforms, and can use data to guide content and campaign decisions.
• A Natural Campaign Storyteller: you can support integrated campaigns by developing the right messaging, content angles, creative direction, and channel adaptations across social, EDM, blog, in-app, paid, PR, and partnership touchpoints.
• An Excellent Multi-Tasker: you thrive in a fast-moving environment. You can manage multiple content workstreams, campaign deadlines, stakeholders, and approvals without losing sight of quality.
• A Fearless Self-Starter: you take ownership, suggest bold ideas, and execute with confidence. You are comfortable getting hands-on with writing, briefing, coordinating, editing, reviewing, and troubleshooting when needed.
• Strategic Yet Practical: you can zoom out to see the bigger brand and content direction, while still being tactical enough to execute, optimise, and solve day-to-day content and campaign challenges.

Backed by Ant International — a global leader in digital payments, digitization, and financial technology solutions — EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider headquartered in Singapore.

As part of EPOS’ strategic expansion into the Malaysian market, we are growing our Sales team and are currently looking for an experienced Sales Manager to lead, coach, and drive business growth across the market. This role plays a key part in building a high-performing sales culture while helping SMEs accelerate their digital transformation journey through EPOS’ innovative POS solutions.

This is a unique opportunity to join a mission-driven organization dedicated to empowering Small and Medium Enterprises (SMEs) with technology that enables businesses to operate more efficiently, grow confidently, and succeed in the digital economy. If you are passionate about sales leadership, team development, and driving impactful business growth, we’d love to hear from you.

About the Role:

• Lead, manage, and coach the field sales team to achieve merchant acquisition and sales targets in the Malaysia market.
• Drive the full sales process including prospecting, cold calling, closing deals, merchant activation, and ensuring CRM updates are completed accurately.
• Monitor daily, weekly, and monthly sales performance, prepare sales reports, and manage team productivity through data-driven performance tracking.
• Recruit, develop, and build a high-performing sales team through on-ground coaching, shadowing, and performance management.
• Oversee outbound and inbound lead management, improve lead conversion rates, and organize sales campaigns or challenges to accelerate sales performance.
• Collaborate closely with HR, Product, Marketing, and AI teams to support sales strategies, while ensuring accurate merchant data verification in HubSpot for reporting and commission purposes.

• Proven experience in sales leadership, field sales management, or business development.
• 5+ years of sales experience, preferably in field sales, SaaS, fintech, POS, or SME acquisition, with proven team management experience.
• Strong people management, coaching, and performance management skills.
• Experience managing KPI-driven sales environments and CRM systems such as HubSpot.
• Strong analytical and reporting capabilities with a data-driven mindset.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to thrive in a fast-paced and growth-oriented environment.

Summary: Drives new business acquisition, manages and grows existing client relationships within an assigned territory or vertical, and acts as the primary point of contact between the client and the delivery teams to ensure successful service execution and revenue goals are met.

Key Tasks

• Identify, qualify, and close new business opportunities within the assigned portfolio or territory.
• Develop comprehensive account plans focused on retaining current revenue and identifying upsell/cross-sell opportunities.
• Lead contract negotiations and finalize deals in collaboration with legal and finance teams.
• Serve as the client advocate, coordinating internal resources (e.g., technical, delivery) to ensure client satisfaction and project success.
• Maintain accurate and timely sales forecasts and manage all client activities within the CRM system.

• 5-6 Years in B2B solution sales, account management, or business development, preferably within the technology or consulting services sector.

• Proven track record of meeting or exceeding annual sales targets.

Competencies Required

• Business Acumen: Understands market dynamics, client financials, and strategic business drivers.
• Relationship Management: Builds and maintains long-term, trust-based relationships with C-level executives and key stakeholders.
• Communication: Excels in negotiation, presentation delivery, and clear written/verbal client engagement.
• Sales Strategy: Proficient in pipeline management, forecasting, and developing targeted account plans.
• Client Orientation: Prioritizes client success, identifies pain points, and structures solutions that deliver measurable value.
• Attention to Detail: Ensures accuracy in contracts, proposals, and sales documentation.

Job Description

• Lead cross-functional teams across Design, Systems, Validation, Product/Test Engineering, Firmware, Supply Chain, Procurement, and Quality to ensure seamless program execution in NPI projects.
• Lead COGS reduction programs from impact assessment through qualification, PCN, safelaunch, and production ramp – quantifying savings, evaluating ROI, and assessing the business impact of schedule slips and risk scenarios.
• Drive capacity expansion initiatives across global manufacturing sites, aligning engineering, operations, and supply chain to support production scalability.
• Build and manage detailed schedules for NPI, COGS and capacity programs; track progress, remove roadblocks, and implement data‑driven mitigation plans.
• Manage Engineering Build Request prioritization, conducting bi‑weekly reviews with PMO and Business Operations leadership to ensure alignment with organizational priorities.
• Act as a liaison between the product group, operations/supply chain teams, and key OSAT interface teams to ensure alignment, clarity, and seamless execution across all stages of the program.
• Drive sample readiness and ramp readiness, ensuring cross‑functional teams maintain schedules that support committed customer delivery timelines.
• Coordinate and conduct Project Gate reviews, ensuring cross‑functional readiness, milestone alignment, and clear communication of risks and dependencies.
• Oversee wafer fab, assembly, and test operations to ensure timeline adherence, cost efficiency, and quality standards across programs.
• Provide structured leadership updates on program status, risks, and mitigation plans, maintaining accurate schedules and qualification documentation.

Job Summary

• We are seeking a highly skilled Senior Failure Analysis Engineer to join our team and drive advanced failure investigation in cutting-edge technologies, including AI-related products. Be part of a high-impact engineering team solving real-world reliability challenges

Key Responsibilities:

• Perform failure analysis at both physical package and die levels, identifying root causes and recommending corrective actions.
• Lead electrical fault isolation using advanced techniques & tools.
• Develop and execute bench-level test applications to validate hypotheses and reproduce failure mechanisms.
• Interpret CAD layouts, schematics, and design documentation to support failure root cause determination.
• Collaborate cross-functionally with design, process, product, and reliability teams to resolve complex technical issues.
• Support analysis for advanced technologies and AI-related products.

Role Overview

The Assistant Cost Manager – CSA will support the delivery of cost management services for Civil, Structural & Architectural (CSA) works on a large‑scale data centre development.

Working closely with senior team members, this role will assist in cost planning, procurement, and commercial management, ensuring cost control and accurate reporting throughout the project lifecycle. This is an excellent opportunity for a developing professional to gain exposure to complex, mission‑critical construction projects.

Key Responsibilities

Cost Planning & Estimation Support

• Assist in the preparation of cost estimates, cost plans, and budget updates for CSA works.
• Support benchmarking and cost analysis to align project costs with market data.
• Provide input during design development to support cost optimisation and value engineering initiatives.

Procurement & Tendering

• Assist in preparing tender documentation for CSA trade packages.
• Support tender processes, including document issuance, tender queries, and preliminary analysis.
• Assist in compiling tender evaluation reports and commercial comparisons.

Post‑Contract Cost Management

• Support the management of variations, change orders, and cost tracking.
• Assist in reviewing contractor progress claims and certification processes.
• Maintain and update cost records, logs, and supporting documentation.

Reporting & Financial Control

• Prepare and assist in compiling cost reports, cash flow forecasts, and financial updates.
• Track project cost performance and highlight potential risks or variances.
• Ensure timely and accurate documentation of all cost-related activities.

Stakeholder Coordination

• Work closely with senior cost managers, project managers, consultants, and contractors.
• Attend project meetings and support coordination between CSA and MEP works.
• Assist in ensuring smooth communication and alignment across stakeholders.

Governance & Documentation

• Ensure compliance with project procedures, cost management standards, and reporting processes.
• Support the maintenance of accurate records in line with audit and governance requirements.
• Contribute to capturing lessons learned and project data for knowledge management.

Responsible for B2B integration system and implementing EDI onboard (Electronic Data Interchange). Ensuring smooth and success onboard adoption and continuous engagement with trading partners. This role works closely with internal and external stakeholders to coordinate onboarding activities. Understanding of EDI concept and working knowledge with RossetaNet and other exchange method standards to enable seamless data exchange between the organization and trading partners.

Key Responsibilities:

• Support and communicate with IT, Business and External Partners.
• Coordinate end-to-end onboarding process for new B2B trading partners.
• Prepare and validate onboarding documentation and required system setup.
• Work together with business to conduct onboarding sessions, communication for technical and business B2B specification. Including partner testing.
• Strong problem-solving and decision-making skills to interpret and or analyse especially during interface testing.
• Robust analytical skills to review and interpret business documents (FDS and FUT).
• Handle SAP IDOC mapping, Partner profile and output condition conversion configuration and interfaces testing.

1. Planning of assembly processes flow considering manufacturing efficiency. Collaborate
with project team to seek and strive for minimizing product cost through design and
process optimization.
2. Support in the RFQ calculation; calculate and provide investment needed for standard
assembly process modules.
3. Define equipment specification in accordance to product specification. Plan, purchase
(with supervision), setup and release manufacturing cells on time, at budget and with
desired requirement.
4. Involve in each project stages to evaluate equipment and process performance.
Formulate technical and/or performance reports by collecting, analyzing and
summarizing information and trends.
5. Identify and establish process specifications, maintenance strategies and other
manufacturing documents required for line release activity.
6. Conduct problem solving methodology in assembly processes and equipment. In
meantime also developing troubleshooting guide and training of technical know-how to
technician.
7. Actively participate in system CIP on value disposition as in S-Q-C-D (Safety, Quality,
Cost & Delivery).
8. Provide effective countermeasure in technical flaw encompassed with corrective and
preventive action plan.
9. Study, evaluate and improve the technical capacity and capability in assembly
processes accorded to customer’s demand.
10. Continuously strive for higher and sustainable OEE, FPY, MTTR, MTBF.
11. Emphasize the intensity of team work culture in VSO (Value Stream Organization)
moving towards operational excellence.
12. Any other duties assigned by immediate superior from time to time.

• Lead and manage all MEP construction activities on-site for the data center project
• Coordinate with consultants, contractors, vendors, and stakeholders to ensure project alignment
• Oversee installation, testing, and commissioning (ITC) of mechanical and electrical systems
• Ensure compliance with project specifications, design drawings, and international standards
• Monitor project timelines, budgets, and resource allocations
• Identify and mitigate risks related to MEP works
• Conduct regular site inspections and progress reporting
• Drive quality control and assurance processes across all MEP disciplines
• Ensure strict adherence to health, safety, and environmental (HSE) regulations
• Support client meetings, technical reviews, and project updates

Lead and grow IKEA Klang Valley as a strong and relevant market for the many people by driving commercial growth, operational excellence, people development and an inspiring customer experience across all customer meeting points.
The Store Manager plays a key role in strengthening the totality of the market through close collaboration across functions, leading with IKEA values, and creating sustainable long-term business growth.

Purpose of Job:

I am overall responsible for developing IKEA in the local store market, where the IKEA Store is one of my means to do this – it is not just about running and operating the IKEA Store. I build, lead and develop IKEA and The IKEA store in my local market in accordance with the IKEA vision, IKEA business idea and the IKEA Human Resources Idea to secure the short, medium and long­term growth, and profitability of our business. I do this by leading and inspiring my team to create and implement a store business plan that combines our national priorities with the local needs, thereby communicating a coherent and consistent message to our customers and local market consumers. My aim is to:

• grow our market share by making my IKEA store more accessible to the many people and encouraging existing customers to shop more frequently over time and new consumers to become regular customers. An excellent shopping experience is always top of mind.
• secure a competent and highly performing team and to attract develop and inspire our co-workers in order to position the IKEA retailer as the best employer in our local market.

Assignment:

Consumers/Customers

• I broaden our customer base, by positioning the IKEA retailer as the leader in life at home in my local market. I do this through securing a consistent implementation of the IKEA Concept and showing the depth and breadth of the IKEA range through relevant, affordable, functional, inspiring and sustainable home furnishing solutions.
• I take the IKEA national business plan and ensure our store plan is aligned to this while meeting our local consumer needs. Our aim is to communicate a consistent message to our consumers and sell the benefits and uniqueness of the IKEA idea, attracting consumers to our stores, and supporting the conversion of visitors into loyal, long-term IKEA customers.
• I ensure we actively work towards fulfilling the four tasks of the IKEA store: o to act as a highly efficient, and staffed, sales mechanism

o to show home furnishing solutions full of inspiring home furnishing ideas

o to serve as a well-qualified home furnishing specialist

o to provide a day out for the whole family.

• I regularly walk the store at different times of day and take the opportunity to actively engage with our customers and co-workers, I use the insights I gain from this to work with my team to help improve the shopping experience for our customers.
• I actively promote our social and environmental commitment in the local market and work with my team and our customers to understand how, together, we can contribute to sustainability.
• I work with my management team to ensure our stores are always safe, secure and healthy environments for visitors and co-workers.
• I am the IKEA spokesperson in my local market. It is my responsibility to ensure that our external communication reflects the IKEA vision and values.

Commercial

I lead, manage and inspire my team to grow our business with sustained long-term profitability. I do this by:

• working with my management team to ensure we identify and capitalise on business opportunities in our local market in order to grow our market share. I do this in line with our commitment to creating a sustainable life at home and being a good neighbour.
• securing the co-ordination of the store business plan process. I lead and inspire my team to work together to ensure that the store is steered towards common IKEA directions and objectives and that we identify and capture local potentials and opportunities. I secure the implementation of this plan and lead the follow-up and analysis of results. We use these insights to influence and guide our future plans.
• understanding our local market demographics, the economy, our competitors, consumers’ living situations and shopping behaviours. I use this knowledge to adapt costs and resources in order to meet our agreed financial goals, while growing our long-term profitability.
• working with my team and the country retail manager to evaluate our performance, in order to constantly improve our operational efficiency, which will benefit our customers and our business. I use benchmarking and best practice to achieve this.
• working with my team and my country retail manager to secure the effective implementation of tools, working methods and proven solutions and following up on these in order to maximise their impact and benefit.
• securing that we invest in projects that give a good return on investment. I do this by working with the country retail manager and my service office colleagues. We analyse the benefits and costs of proposed investments to ensure we effectively prioritise our investment plans in line with country priorities.
• ensuring we comply with our local and national legislative obligations.

People

• I am the leader of the IKEA HR direction in IKV stores. My responsibility is to create an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued.
• I ensure that we focus on effective recruitment, competence development and job knowledge so that as a store we have well-informed, commercially focused co-workers who can support the retail processes.
• I provide an inspiring and motivating direction for my team and engage them fully in the tasks of becoming leaders in life at home and generating sales growth.
• I am committed to the development of my team and together we create their individual personal development plans to reflect their business and personal development needs. I support them in achieving these goals.
• I delegate responsibility to my team members to help them grow and develop, according to their individual ability and experience.
• I create an environment of trust by encouraging open, constructive, honest, two-way feedback with my team and other colleagues.
• I actively lead and ensure that I have in place a living succession plan.
• I set clear goals and expectations, and make time to follow these up with my team.
• I reward good performance and take action to improve poor performance.
• I encourage my managers to work as a team and network between stores in order to share good examples and successes.
• I actively work to encourage clear communication and co-operation between my managers and their matrix partners at the Service Office in order to share good examples that will support our overall store development.
• I am responsible for my own development and look to my manager and my matrix for support in improving my competence.

Financial

• I ensure our store business plan supports the country business plan and focuses on our global commercial priorities.
• I set key performance indicators (KPIs) for my team based on the achievement of our country goals in the team’s specialist areas.
• I constantly monitor our performance against IKEA objectives and agreed goals. I adapt and take action accordingly to achieve them.
• I evaluate the return on investment of any store initiatives to ensure value for money and the achievement of our stated objectives.
• I ensure all store initiatives grow our business and support the sustaining of long-term profitability.
• I control costs by working in a lean, simple and cost-conscious way using good examples and encouraging my team and my colleagues to discover even more effective ways of working.
• I secure that purchasing is made according to the principles defined in the Purchase Policy:

• Operational participation in procurement projects
• Compliance of Retail Purchase Toolkit (if applicable), IWAY and signed agreements

We are looking for a motivated, dynamic Assistant Service Manager to join our team based in Johor. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

In this role you will be responsible for:

1. Position Overview

The Assistant Service Manager (ASM) reports directly to the Branch Operations Manager or Branch Manager. This role is pivotal in driving service excellence, maximizing team productivity, and ensuring rigorous operational compliance within the branch to uphold the highest company standards.

2. Core Service & Operational Responsibilities

The ASM is mandated to maintain high-quality service delivery and operational efficiency by adhering to the following requirements:

• Service Completion: Mandate and ensure a 100% monthly service completion rate across the entire service team.
• Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
• Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met.
• Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets.
• Overtime Management: Validate and manage technician overtime claims, ensuring all submissions are legitimate and cost-effective.
• Work Procedures: Enforce strict compliance with pest/hygiene service guidelines as detailed in company manuals and technical instructions.

3. Fleet & Equipment Management

The ASM is responsible for the cost-effective management of the branch’s fleet and technical resources, ensuring operational readiness without compromising safety standards.

• Vehicle Compliance:  Maintain rigorous records for the renewal of road tax and Puspakom inspections.
• Maintenance Logs:  Ensure comprehensive maintenance logs are kept for all service vehicles to ensure audit readiness.
• Cost Control:  Monitor and record repair costs and fuel usage; validate driver logs for accuracy.
• Inventory & Assets:  Maintain a precise register for service tools and safety equipment; ensure the security of all company property, hardware, and premises.
• Safety Standards:  Ensure all vehicles and drivers remain in full compliance with the SHE (Safety, Health, and Environment) and Vehicle Handbook.

4. Stock & Warehouse Controls

To maintain stock integrity and branch efficiency, the ASM shall:

• Monitor proper stock issuance and returns for all service teams on a weekly basis.
• Attend and lead monthly stock takes and conduct regular vehicle stock audits.
• Direct the management and control of the branch store, including the efficient handling of used Exhaust Fan
• Related (EFR) equipment.
• Verify that all actual preparation costs are accurately captured and recorded within the company system.

5. People Management & Staff Development

As a leader in operational excellence, the ASM manages the employee lifecycle with a focus on high-performance culture and technical mastery.

• Recruitment: Collaborate with the Branch Manager or Branch Operations Manager to recruit high-caliber Service Technicians and Service Ladies (subject to prior approval).
• Onboarding & Culture: Direct staff inductions, maintain high team morale, and ensure all staff possess a comprehensive understanding of company objectives and policies.
• Training & Coaching: Organize technical induction programs and maintain precise training records. Act as the primary trainer for refresher courses, providing field-based guidance and data-driven coaching to ensure a high level of technical competence.

6. Quality Assurance (QA) & Performance Monitoring

The following quality standards and performance audits must be strictly enforced:

• Direct regular Quality Control (QC) checks and follow up on client complaints to ensure total ownership of service problems.
• Ensure OCS 224 compliance: Resolve all customer callouts within 24 hours to prevent further escalation.
• Audit the duties of Service Supervisors on a monthly basis.
• Audit each Service Technician according to company requirements (TPA Assessment).
• Carry out regular service audits across all branch service areas.
• Verify that all supervisors meet their established monthly KPIs.

7. Administrative & Reporting Protocols

The ASM must maintain rigorous administrative accountability. Weekly status reports must be provided to the Branch Operations Manager covering the State of Service, Supervisor issues, Customer issues, and other operational concerns. Formal weekly and monthly meetings must be conducted with supervisors and technicians; formal minutes are mandatory for all meetings and must be filed accordingly. All reports, stock returns, and e-claims must be prepared accurately and dispatched promptly to the Head Office.

8. Health, Safety, and Environment (SHE) Compliance

The ASM has a legal obligation to enforce a safe working environment. You are required to:

• Enforce OSHA 1994: Apply the requirements of the Occupational Safety & Health Act 1994, ensuring all subordinates understand their legal obligations.
• Ensure Chemical Safety: Direct the safe handling, storage, and application of all chemicals to eliminate untoward risks to staff.
• Conduct Monthly Inspections: Inspect all service vehicles monthly to ensure they are roadworthy and safe.
• Direct Safe Systems of Work: Provide site-specific risk assessments and issue written work instructions for all activities to ensure employees work without risk to health.
• Rectify Deficiencies: Immediately rectify all deficiencies identified during audits or inspections.
• Participate in Reviews: Attend and contribute to monthly SHE review meetings.

9. Cross-Functional Collaboration & Professional Conduct

The ASM serves as an "Agent of Best Practice," promoting the company’s gold standards and transmitting these practices to all supervisors and coordinators.

• Sales Relationship: Maintain cooperative relations with the Sales Team by providing high-quality sales leads and customer feedback.
• Sales Support: Assist the Sales Team in achieving branch targets by providing technical support for special surveys and sales presentations.
• Self-Improvement: Commit to continuous professional development through private study, technical literature, membership of professional associations, and attendance at relevant industry courses.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience
• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

Role Summary 

The CSA Cost Manager will be responsible for delivering full lifecycle cost management services for the Civil, Structural & Architectural (CSA) packages on a large‑scale data centre development.

This role focuses on ensuring cost certainty, commercial control, and value optimisation across complex base‑build works, including substructure, superstructure, building envelope, and architectural elements. You will work in a fast‑paced, mission‑critical environment, collaborating closely with project teams, consultants, and contractors.

Key Responsibilities

Cost Planning & Pre‑Contract Management

• Prepare and manage cost estimates, feasibility studies, and detailed cost plans for CSA works.
• Provide cost advice during design development on structural systems, construction methods, and architectural elements.
• Benchmark costs and identify value engineering opportunities to optimise project outcomes.

Procurement & Tendering

• Prepare tender documentation and commercial deliverables for CSA trade packages.
• Manage tender processes including pre‑qualification, tender analysis, evaluation, and recommendations.

Post‑Contract Cost Management

• Manage change control processes, including variation assessments and cost impact analysis.
• Review and certify contractor progress payments.
• Monitor cost performance and maintain accurate forecasts and records.
• Support final account negotiation and project close‑out.

Reporting & Financial Control

• Prepare regular cost reports, forecasts, and financial updates.
• Identify cost risks, trends, and mitigation measures.
• Ensure alignment with project budgets and financial governance requirements.

Stakeholder Coordination

• Work closely with Project Managers, consultants, contractors, and client representatives.
• Participate in design, coordination, and site meetings, providing commercial input for CSA scope.
• Coordinate closely with MEP teams to ensure integrated project delivery.

Governance & Risk Management

• Ensure compliance with project governance, procedures, and reporting standards.
• Identify and manage project cost risks proactively.
• Maintain transparency and accuracy in all cost management deliverables.

• Lead and manage all CSA construction activities on-site for the data center project
• Oversee earthworks, substructure, superstructure, architectural, and finishing works
• Coordinate with design consultants, contractors, and project stakeholders
• Ensure CSA works align with MEP coordination, interfaces, and sequencing requirements
• Review and manage construction drawings, method statements, and shop drawings
• Monitor project progress, schedules, and budgets for CSA packages
• Ensure compliance with local authority regulations, building codes, and project specifications
• Implement and enforce quality assurance and quality control (QA/QC) processes
• Ensure strict adherence to health, safety, and environmental (HSE) standards
• Conduct site inspections, manage defects, and support handover and close-out activities

Role Overview

We are seeking an experienced MEP Cost Manager to lead the commercial and cost management aspects of all Mechanical, Electrical, and Plumbing (MEP) packages on a large-scale, high-specification facility project.

This role will support the delivery of a technically complex development involving mission-critical systems, precision engineering, and stringent operational requirements. The successful candidate will play a key role in ensuring cost efficiency, procurement excellence, and robust contract administration across the project lifecycle.

Key Responsibilities

Cost Planning & Estimation

• Develop, manage, and update detailed MEP cost plans, budgets, and forecasts
• Conduct cost benchmarking and value engineering for critical building systems (HVAC, cleanroom environments, electrical infrastructure, ELV, BMS, etc.)
• Support design teams by providing cost advice during design development stages
• Ensure alignment between budget, scope, and technical requirements

Procurement & Tendering

• Lead the full MEP procurement process, from prequalification to contract award
• Prepare and manage tender documentation, BOQs, and pricing schedules
• Perform commercial evaluations, bid comparisons, and negotiations
• Ensure procurement strategies support project timelines and risk mitigation

Contract Administration

• Administer contracts in accordance with established contract frameworks (FIDIC or equivalent)
• Manage and evaluate variations, change orders, and claims
• Review and certify contractor progress payments and final accounts
• Ensure strong commercial governance and compliance throughout the project

Cost Control & Reporting

• Monitor MEP cost performance, including budget tracking and forecast outturn costs
• Identify and manage risks, opportunities, and cost variances
• Prepare regular cost reports and commercial updates for internal and external stakeholders
• Oversee cash flow forecasting and financial tracking

Stakeholder & Project Coordination

• Work closely with consultants, contractors, engineers, and client representatives
• Provide commercial input to project leadership for key decisions
• Ensure coordination between design, procurement, and construction phases

Technical Interface (MEP Systems)

• Provide cost and commercial oversight for specialised systems, including:
  • Advanced HVAC and process cooling systems
  • Cleanroom or controlled environments
  • Power distribution, UPS, and backup systems
  • ELV, ICT, and building management systems (BMS)
• Review technical proposals with a focus on cost efficiency and constructability

Get to Know the Team

GrabMart is Grab's premier on-demand daily essentials and grocery delivery service, bringing everything from local storefronts to our customers' doorsteps. Operating within Grab's massive ecosystem, our mission is to deliver unmatched speed, convenience, and reliability to millions of consumers across Southeast Asia.

Get to Know the Role

As the Manager of Supply Chain Operations Excellence, you will design, implement, and scale world-class standard operating procedures (SOPs) across our qCommerce network of dark stores and distribution centers.

Serving as the champion for operational excellence, you will lead continuous optimization efforts to drive measurable improvements across our core supply chain metrics, including reliability, lead time (LT), and Service Level Agreements (SLAs).

You will report to Head of Supply Chain and be based onsite at Petaling Jaya office.

The Critical Tasks You Will Perform

• Standard Work & Process Design: Design, document, and enforce standard work (SOPs) for all in-store and warehouse fulfillment activities, including picking, packing, counter handover flow, and outbound processes.
• Operational Excellence (OE) Implementation: Strengthen in-store operations by designing and rolling out roles like the 'store captain' to push for operation quality and ensuring adherence to key performance indicators like pick/pack/ready on time metrics.
• Continuous Optimization: Identify and address process bottlenecks and inefficiencies across the supply chain, such as reducing store operation lead time by redesigning outbound processes or optimizing manpower planning.
• Performance Monitoring & Improvement: Build and utilize monitoring tools like the operation performance center and dashboards to monitor operational metrics, review alarms, and manage critical systems.
• Last-Mile Fulfillment Optimization: Lead the continuous improvement of last-mile delivery processes, including rolling out new fulfillment orchestrations to improve reliability.
• Warehouse and Dark Store Layout Design: Lead the end-to-end design, implementation, and optimization of dark store and distribution center layouts (e.g., racking, cold chain/chiller placement, inbound/outbound zones) to maximize space utilization, minimize pick travel time, and improve material handling efficiency.
• Risk & Incident Management: Set up response mechanisms to address force majeure events (e.g., heavy rain, floods) and proactively manage potential incidents to maintain reliability and meet SLAs.

Key Performance Indicators (KPIs)

Performance will be measured against critical OE metrics, including:

• Reliability: Order Completion Rate, Completed Filled Rate, and Pax/Mex/Dax Request Cancellation Rates.
• Lead Time (LT): Create to Delivery time, and breakdown metrics such as Accept to Ship LT and Accept to Pick Start LT.
• SLA & Compliance: Ship On Time Rate, Deliver On Time Rate, and MOR Adoption Rate.