Role Purpose

Drive business performance by strengthening leadership capability, employee experience, and a high-ownership culture. Design and deliver integrated talent, learning, and culture programs that improve retention, productivity, and readiness for growth and transformation.

Key Responsibilities

▪Develop and Guide through performance management frameworks (for all target groups: new hires, interns, contractual hires, low performers) including TM flow, including goal-setting processes, evaluation methods, and feedback mechanisms, ensuring alignment with tires

▪ Coordinate and oversee the TM Flow, including setting objectives, conducting reviews & check-ins, and facilitating calibration sessions to ensure consistency and fairness

▪Identify development needs through performance data analysis and collaborate with managers to implement training programs, mentorship, and performance improvement plans (PIPs) for underperforming employees

▪Collect and analyze performance data to identify trends, gaps, and areas for improvement. Prepare comprehensive reports to inform strategic decision-making

▪ Work closely with HR Business Partners, department heads, and team leaders to ensure that performance management processes are effectively communicated and integrated across the organization

▪Continuously review and enhance performance management processes, incorporating feedback from stakeholders and staying informed about best practices to ensure effectiveness and efficiency

• Leadership & Manager Development: Design manager essentials (coaching, feedback, performance, engagement), leadership curricula, and practical toolkits; enable leaders to execute consistently. 

• Talent Development & Mobility: Support succession planning, HiPo identification, career frameworks, and internal mobility; build critical capability pathways for priority roles. 

• Learning Strategy & Delivery: Build annual learning plan and academies; curate blended learning (digital + cohort + on-the-job); ensure transfer to performance through reinforcement. 

• Engagement & Employee Listening: Run listening strategy (surveys/pulses/focus groups), convert insights into action plans, and close the loop 

• Measurement & ROI: Track impact and provide executive-ready insights; continuously improve programs based on data and feedback. 

• Stakeholder Partnership: Work with HRBPs, business leaders, and COEs to tailor interventions; manage vendors and learning partners as needed.

RESPONSIBILITIES

BROAD FUNCTIONS:

• Responsible for smooth operations of the plant utilities system
• Coordinate and provide support to production / manufacturing needs
• Coordinate and execute Facilities cost saving & improvement programs
• Ensure all the subscribe system are maintained
• Lead and liaise with relevant local government agencies & contractors
• Lead and develop direct reports

Regular

• Oversee and lead the team to establish procedure, system monitoring & preventive maintenance to ensure smooth operation
• Identify system weakness and implement improvement/enhancement project to ensure smooth operation
• Lead facilities operation team to support production / manufacturing needs
• Lead facilities operation team in review & analyse the operating data to optimize the Facilities operating system
• Plan, supervise and lead the team in execute cost saving & improvement program
• Control operating expenses to ensure within budget
• Ensure compliance to IMS, ISO9000, ISO14000, Contamination Control, Housekeeping & Safety
• Liaise with contractor, consultant on the facilities related matters
• Lead and develop direct reports through hands-on and proper training.
• Carry out special task as assigned by Senior Manager/ Dept. Head
• Support the activities to the company needs

We are looking for a resourceful and skilled Realty Facility Manager who will be responsible for construction processes and warehouse facility management to join our team. The ideal candidate will be managing real estate legal matters and construction phase of the warehouse. 

About the role:

As a Realty Facility Manager, your role revolves around facility management, contract negotiations, and liaison with authorities, landlords and agencies.

Responsibilities:

• Research and evaluate real estate opportunities to ensure best locations for our warehouse network

• Develop and manage strategic relationships with real estate agencies, landlords and contractors

• Single point of contact for all the real estate legal matters, including reviewing of tenancy agreements and contract negotiations

• Analyse the performance of existing store portfolios and proactively take actions to renegotiate leases, renewals, extensions, and terminations where appropriate

• Provide support for store opening activities, as providing all equipment necessary for daily operations

• Work through conceptual design with architects and designers related to a capital project

• Responsible for monitoring and executing refurbishment of selected locations

• Conduct inspections and safety checks during the project progression phase to ensure all the activities are in compliance with regulations and legislation of authorities

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

The part you will play
We’re looking for a highly creative and driven Senior Content Strategist to join our growing content team. The ideal candidate will play a key role in shaping brand storytelling—developing compelling ideas, writing engaging scripts and captions, and spotting trends to keep our content fresh, relevant, and effective. This role demands a passion for words, strong communication skills, and a sharp eye for creative opportunities in a fast-paced, collaborative environment.

As a Senior Content Strategist you will take charge of 

Your responsibilities would include:

• Write clear, compelling scripts and storyboards for short-form video content, from product showcases to campaign storytelling.
• Lead and guide the team, with a focus on understanding social commerce content strategies.
• Support the Video Content Lead in the ideation and development of big creative ideas aligned with brand voice and marketing goals.
• Craft engaging, on-brand captions that support video narratives and highlight key eCommerce hooks
• Conduct trendspotting and competitor benchmarking to identify creative opportunities and shape content strategy.
• Collaborate cross-functionally with the video production team and key account managers to ensure messaging is cohesive and effective.
• Liaise with clients by preparing and presenting content performance reports, and keep them updated on upcoming content plans to ensure transparency and alignment.
• Present ideas confidently—both in writing and verbally—in team brainstorms and reviews.

What we are looking for - the ideal profile

• Bachelor’s degree in Marketing, Communications, Journalism, or a related field
• At least 3 - 4 years of relevant copywriting experience
• Excellent written and verbal communication skills
• A strong portfolio showcasing storyboarding, social content, or campaign work
• Strong understanding of TikTok culture, trends, and tone
• Ability to identify trends and translate insights into actionable content ideas
• Basic ability to interpret content performance data and apply insights to copywriting
• Organized, detail-oriented, and able to manage multiple projects simultaneously
• Passion for pop culture, fashion, lifestyle, and digital storytelling
  

Nice to Have:

• Experience writing for TikTok, Instagram Reels and YouTube shorts
• Familiarity with basic performance metrics (CTR, engagement rate, etc.) to inform writing.
• Can work under pressure and strive in a fast-paced environment
• Familiarity with project management tools such as ASANA, Frame.io, Google Suite

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

The part you will play
We are seeking an energetic and creative video production associate who will be responsible for ideating, developing, and executing social commerce video content (TikTok, ShopeeLive) that drive brand awareness, engagement, impressions, and revenue. Candidates should be on the pulse of what’s next and trends within social and digital, and have a genuine passion for social commerce.

As a Video Production Associate/ Senior Associate you will take charge of 

Your responsibilities would include:

● Shoot, edit, and produce high-quality videos optimized for social media platforms.
● Collaborate with Content Manager & Brand Team to create and curate content including videos, hashtags, and challenges that resonates with the target audience and is optimized for maximum reach and engagement.
● Develop and execute video content ideas that align with the brand goals and values.
● Establish evolving best practices in terms of video content ideation and video editing and keep up to date with different social media trends.

What we are looking for - the ideal profile

• Proven experience as a Content Creator or Videographer, preferably in a digital marketing or social media role.
• Excellent communication skills
• Ability to create attractive short videos for social commerce platforms with proficiency in video editing softwares
• Excellent copywriting and proofreading skills
• Strong interest in the social and digital space
• Deep understanding of social media’s ecosystem: trends, hashtag, music usage, functionalities, guidelines, and platform updates.
• Graduate of Videography, Marketing, Communication Studies, or other related courses

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

As a Key Account Manager, you will be responsible for managing and growing the ecommerce business of one or multiple brands across all ecommerce platforms in Malaysia. As the brand’s main point of contact and trusted advisor, you create the ecommerce strategy and annual plans for your brands and take ownership of their business like it is yours. You negotiate with brand and platform stakeholders to maximize the attractiveness of propositions for consumers and exposure for the brand, in order to grow the business. You have a firm grasp of e-commerce fundamentals, digital marketing, campaign development and the growth levers that the different marketplaces offer. You coordinate with our different in-house teams and ensure that collectively you make your brand(s) successful. You are responsible for account NMV and revenue growth and work closely with the business development team to explore how your brands can benefit from additional services. 

As a Key Account Manager, you will take charge of 

Grow Account NMV and Revenue:

• Develop and implement strategies to increase the Net Merchandise Value (NMV) and overall revenue of key accounts.
• Analyze sales data and market trends to identify opportunities for growth and optimization.
• Conduct monthly, weekly and post mortem business review to assess account performance and identify areas for improvement.
• Utilize data to identify trends, opportunities, and areas for improvement within key accounts.
• Provide actionable insights and recommendations based on data analysis to drive account growth.
• Ensure all brand / store KPIs are met
  

Promo Planning / Alignment:

• Develop and execute promotional plans in collaboration with marketing and sales teams.
• Ensure alignment of promotional activities with overall business goals and account strategies.
• Coordinate with internal stakeholders to ensure seamless execution of promotions.
  

Client Coordination:

• Build and maintain strong relationships with key account clients.
• Address client inquiries and concerns promptly, ensuring high levels of satisfaction.
• Understand client needs and work to exceed their expectations.
  

Platform Coordination:

• Act as the primary liaison between the company and platform partners, ensuring smooth communication and collaboration.
• Coordinate platform-specific activities and initiatives to maximize account performance.
  

Cross-Functional Team Coordination:

• Collaborate with various internal teams, including customer experience (CX), operations (Ops), Graphic Design (GD), finance, to ensure cohesive account management.
• Facilitate communication and cooperation among cross-functional teams to support account goals.
• Coach and develop junior team members

What we are looking for - the ideal profile

• Min 2-3  years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor
• Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
• Strong interpersonal, relationship and communication, listening and negotiation skills
• Ability to develop a brand ecommerce strategy and translate this into annual & monthly activation plans
• Experience in developing digital / ecommerce campaign plans
• Analytical skills to analyze data and make performance improvement suggestions
• Project management experience
• Good Excel and PowerPoint skills

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

The Regional Commercial Excellence Manager is a central role focusing on driving operational support across commercial, graphic design and chat functions – our core service offerings. We are looking for a dual role of account management with strong PMO skills to develop processes to drive efficiency and quality in service offers, support tool adoption and leverage the right tools, data and systems to improve how we service our brand clients.

As a Regional Commercial Excellence Manager you will take charge of 

• Drive regional key account management for strategic clients, ensuring alignment with commercial objectives and consistent performance across markets
• Drive commercial excellence projects pertaining to the adoption of internal and external tools to elevate Intrepid’s service quality
• Focus on training and development initiatives for Intrepid’s key account managers including supporting training curriculum development, materials development and hosting regular training sessions across the region
• Drive data-driven and customer-focused initiatives to optimize account management performance
• Manage the smooth implementation of new tools and processes to support commercial teams
• Engage in consultation with relevant stakeholders on issues associated with the success of customer experience projects and recommend improvements
• Identify key competitive trends on ecommerce platforms to ensure that best practices are well identified and adopted by Intrepid Group
• Build and maintain strong relationships with key stakeholders to identify growth opportunities and enhance client satisfaction
• Monitor and optimize key account performance using data-driven insights to support revenue growth and service excellence

What we are looking for - the ideal profile

• Fluent in English
• Experience with business fundamentals
• 2-5 years+  of work experience preferably in an ecommerce, marketing or commercial role
• Strong project management and stakeholder management capabilities
• An entrepreneurial and can-do spirit, comfortable with being able to work independently

In return, you will be getting

• We work with the most ambitious leading brands in ecommerce across South East Asia and the brand management team is the key interface between brands and our different in-house teams. In this role, you will have the most holistic overview of all facets of driving a successful e-commerce business    
• From Junior KAM to KAM to Senior KAM to Cluster Manager and beyond, this team offers a lot of opportunities for career progression and personal development, with increasing commercial and team management responsibilities
• Advanced systems and tools support you in running the stores of our clients, so you can focus your time on analyses, planning and initiatives that have the highest impact
• Brand Management is a very diverse discipline, from honing your analytical and commercial skills to communication, stakeholder management and negotiation, you will get to do it all and learn from a collaborative and supportive team of experts

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties #LI-HG1

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

The Online Trade Activation Executive supports the execution of e-commerce campaigns and daily online operations across marketplaces. This role ensures product listings, promotions, and online assets are accurate, conversion-ready, and aligned with brand guidelines. It is suited for candidates who want to grow into an Online Brand / E- commerce Manager role.

As an Online Trade Activation Executive, you will take charge of

• Execute and support e-commerce campaigns, promotions, and trade mechanics across platforms (Shopee, Lazada, TikTok Shop, website), with understanding of the commercial objective behind each activation.
• Create, update, and maintain product listings, ensuring accuracy in pricing, content, and visuals, and flag potential issues that may impact conversion or customer experience.
• Ensure product pages follow brand guidelines and are optimized for conversion (keywords, visuals, cross-selling).
• Support adaptation of online assets (banners, posters, basic ad visuals) to meet platform requirements.
• Coordinate with agencies and internal teams to fix listing or campaign issues, taking ownership to ensure issues are resolved promptly.
• Monitor stock availability, campaign readiness, and basic performance signals during key campaigns, and escalate risks early.
• Support customer review monitoring and escalate service or product issues when needed.

What we are looking for - the ideal profile

• 1–3 years experience in e-commerce, marketplace operations, or online trade execution.
• Strong attention to detail and execution discipline.
• Good understanding of the online customer journey and conversion drivers.
• Proficient in English and Bahasa Malaysia for basic copywriting and keyword optimization.
• Good visual judgement and ability to adapt assets for online platforms.
• Comfortable working in a fast-paced e-commerce environment and being on standby during peak campaigns.
• Curious, proactive, and eager to learn beyond task execution.

Nice to Have

• Experience in beauty, FMCG, or digital commerce.
• Familiarity with Shopee, Lazada, or TikTok Shop backends.
• Basic knowledge of SEO or marketplace search behavior.

• Drive business growth for Medical Device Management & Compliance services through new customer acquisition and expansion of existing accounts
• Represent the organization as a trusted partner for medical device regulatory and certification solutions
• Achieve assigned sales targets, revenue growth, and market penetration objectives
• Support strategic initiatives aligned with medical device regulatory trends and industry needs
• Identify, develop, and manage sales opportunities related to medical device compliance, certification, and regulatory services
• Promote key services including:
  • ISO 13485 Quality Management Systems
  • MDSAP (Medical Device Single Audit Program)
  • Regulatory compliance support (e.g. EU MDR, FDA, ASEAN regulations)
  • Supplier audits, technical documentation review, and lifecycle compliance services
• Prepare and deliver client presentations, proposals, and commercial offers in coordination with technical teams
• Actively engage clients through meetings, follow‑ups, and account reviews to ensure long‑term partnership and retention
• Work closely with operations and technical teams to ensure accurate scope definition, pricing, and service delivery
• Monitor market developments, regulatory updates, and competitor activity within the medical device industry
• Collaborate with the marketing team to develop Medical Device campaigns and promotional content.
• Achieve monthly/quarterly sales targets and report on sales activities.
• Provide feedback to the product development team based on market trends and client needs.
• Negotiate contract terms and close sales deals that maximize value for both the client and the company.
• Maintain accurate and up-to-date records of all sales activities using CRM tools.
• Provide regular reports and insights on sales performance, pipeline status, and market feedback to management.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

The part you will play

Intrepid Asia is seeking a forward-thinking Regional AI Video Content Manager to lead the transformation of video production through artificial intelligence, agentic AI, and automation.

This role blends creative storytelling with machine learning capabilities to accelerate end-to-end video production across Southeast Asia. You will drive AI adoption within the regional video team, standardize workflows, and enable scalable, high-quality content creation for eCommerce and social commerce brands.

You are not just a video expert. You are a systems thinker who sees AI as a multiplier — improving speed, consistency, insights, and creative performance.

As a Regional AI Video Content Manager, you will take charge of:

AI-Led Video Production Strategy

• Leverage artificial intelligence tools, agentic AI systems, and automation to accelerate video production workflows
• Integrate creative storytelling with AI-driven processes to enhance both efficiency and output quality
• Support the Regional Head of Video Content in implementing AI-powered strategies across Southeast Asian markets

Productivity Optimization & Operational Excellence

• Identify bottlenecks in current video production processes and redesign workflows using AI and automation to reduce turnaround time and manual effort
• Increase video production capacity and content output without proportional growth in headcount or cost by embedding AI tools into daily operations
• Establish clear productivity KPIs (e.g., turnaround time, revision cycles, output volume, cost efficiency) and continuously refine systems to ensure sustainable, measurable gains across regional markets

Tool Identification & Evaluation

• Identify and evaluate relevant AI tools for end-to-end video production, including:
• Content ideation and scripting
• AI-generated video production
• Editing and post-production automation
• Localization and adaptation
• Performance analytics and optimization
• Run structured testing of new tools and document learnings for regional adoption

Workflow Design & Standardization

• Establish standardized workflows for AI-led video production across markets
• Develop guidelines, SOPs, and best practices for AI-generated and AI-assisted video content
• Ensure consistency in quality, compliance, and brand alignment while scaling output

Regional Implementation & Enablement

• Partner with local market teams across SEA to implement AI-driven video production frameworks
• Train and upskill video producers and content teams on emerging AI tools and workflows
• Drive adoption of automation systems to improve turnaround time and reduce manual inefficiencies

Innovation & Continuous Improvement

• Stay ahead of emerging AI technologies in video, generative media, automation, and analytics
• Experiment with new AI models and tools to enhance video quality, personalization, and performance
• Translate innovation into scalable, repeatable systems that deliver measurable impact

What we are looking for - the ideal profile

• 5+ years of experience in video production, creative operations, or content innovation (eCommerce or social commerce preferred)
• Strong hands-on experience with AI-powered creative tools (e.g., generative AI, AI video tools, automation platforms)
• Proven ability to design and optimize production workflows at scale
• Experience working across multiple Southeast Asian markets is a strong advantage
• Strong understanding of performance-driven content and data-informed creative optimization
• Excellent communication skills and ability to influence cross-functional and regional stakeholders
• Analytical mindset with the ability to translate experimentation into scalable frameworks

In return, you will be getting

• You will work with our portfolio of leading international brands, delivering engaging livestreams and video content to the highest standards. This role offers exposure and experience that can open many opportunities in the industry. Many of our livestream hosts have gone on to become key brand ambassadors or built followings of millions while at Intrepid — the world is truly your oyster!
• We believe in an end to end omni-channel and full funnel approach to ensure seamless and consistent consumer journeys, and intrepid is one of the very few players who offer that full array of services under one roof. Brands love this model as it's streamlined and delivers strong performance, hence we are rapidly growing. This offers you wide exposure and exciting growth opportunities
• We believe in the combined power of creative genius and a data-driven approach. Whether it is live streaming, video or affiliates, you will have the data and knowledge how to analyze & optimize at your fingertips, so you can add that spark of creative brilliance to create magic. With your talent and our training, we deliver high performance.
• We are international, we know how to scale, and we are stable. Content is local, but what resonates and best practices apply across countries. Our regional exposure and teams allow us to learn faster and organize ourselves in the best way possible. You are joining a proven international company with a strong track record, but we move fast with a lot of freedom, a collaborative culture and no politics. The best of both worlds.

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties.#LI-HG1

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

We are looking for a passionate and dedicated individual to join our Malaysia team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.

• You love APM Monaco
• Minimum of 5 years of working experience in luxury retail / fashion retail, with min. 2 years in managerial position
• Track record of outstanding sales performance and CRM
• Support Store-in-Charge in sales and operation management, KPI analysis, rostering, visual merchandising, CRM, team management
• Fluency in English
• Approachable personality and customer-service oriented
• Attractive and competitive package is offered
• Working location: 1 Utama Shopping Centre
• Immediate availability is preferred

Sr Product Engineers ensures product continuity after mass production by manage products lifecycle, resolving production/ customer issues, and improving COGS.  We are seeking a Product Engineer to join our team with a primary focus on sustaining engineering activities. This role is critical in ensuring the long-term quality, reliability, and manufacturability of our power IC products. The ideal candidate will collaborate with cross-functional teams—including design, test, manufacturing, and quality—to support mature products in high-volume production, drive yield improvement, resolve customer issues, and extend product lifecycle.

Key Responsibilities

• Sustain multiple products lifecycle, production and compliance. Oversees high volume PCP Products mass production manufacturing across all internal factory and subcons
• Sustaining Product COGS improvement and process optimization such as Yield/Volume/Test Time/failure improvements. Improve Test process and prevent potential quality excursions.
• Manage and mitigate risk in PCRB (Process Change Review Board) to keep delivery by supporting product qualifications, second-source/material changes, and process migrations/improvements.
• Disposition of abnormal lots, low yielding lots or production issues
• Cross function interface with Operation, QA, Reliability, Factory and OSAT
• Monitor and resolve manufacturing and test issues, working closely with fab, assembly, and test sites.
• Analyze product performance, failure modes, and reliability to support customer returns (RMA/FA). 

Job Description

Essential Responsibilities:

• Analyze reject disks using microscopes and advanced equipment (AFM, SEM EDX, Wyko, Zygo, OSA) to identify and classify defects.
• Interpret defect analysis results, including SEM EDX data, and compile failure analysis reports.
• Lead discussions with process owners on defect issues and work to address unknown defects.
• Track and monitor yield performance using EIS and Spotfire, including viewing iris mapping and disk quality performance (KPOV).
• Coordinate with FA Tech to ensure correct reject disks are pulled for analysis.
• Develop and implement corrective and preventive actions (CAPA) to improve defect rates.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Role Summary:

Responsible for overseeing office operations, facilities, and HR operational functions to ensure a smooth, efficient, and well-managed workplace. This role also covers office administration, vendor management, cost control, and HR operational support.

Office Operations & Facilities:

• Manage overall office operations and administrative functions
• Plan and manage office relocation, seating arrangements, space planning, and layout optimization to support efficient workspace utilization
• Oversee all office-related agreements, including tenancy agreements, utilities agreements (electricity, water, internet, etc.), maintenance contracts, and other office service agreements
• Coordinate with landlords, utility providers, and service vendors for renewals, compliance, and issue resolution
• Manage office facilities, maintenance, repairs, and workplace safety compliance
• Handle office supplies, equipment, and vendor management (cleaning, security, pantry, IT support, etc.)
• Monitor and control office operating budget and expenses

HR Operations:

• Support HR operational processes including onboarding and offboarding
• Manage employee records, documentation, and HR filing systems
• Coordinate HR administration such as letters, confirmations, and internal HR updates
• Assist in attendance tracking, leave administration, and payroll input support (if applicable)
• Ensure HR policies and procedures are properly implemented in daily operations
• Support employee engagement activities and internal communications

General:

• Ensure compliance with company policies and regulatory requirements
• Drive continuous improvement in office and HR operational efficiency
• Act as key liaison between management, employees, and external service providers

• Proven experience in office operations and HR administration (senior level)
• Strong experience in managing office agreements, utilities, and vendor contracts
• Good understanding of HR operations and employment practices
• Strong organizational, leadership, and multitasking skills
• Financial awareness for budgeting and cost control
• Strong communication and stakeholder management skills

We are looking for a motivated, dynamic Service Manager to join our team based in Seksyen U5 Shah Alam. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

In this role you will be responsible for:

A. Service

• To ensure entire service team completes all monthly services. State of service completion of 100%
• To maintain accurate records of all service vehicles in the branch in relation to:
• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety
• Ensure all new businesses and installations are completed within 5 working days from the date of service agreement/job confirmation
• Ensure each service team is route-ridden once every 3 months
• Plans, organizes and prioritizes workload effectively.
• To ensure a general compliance of work procedures in all hygiene services undertaken in the area to the guidelines stated in the company’s manuals and instructions

a. Renewal of road tax and Puspakom inspections

b. Maintenance of service vehicles

c. Repair costs

d. Fuel usage

e. Driver logs

f. Service tools and safety equipment register

B. Stocks

• To monitor proper stock issuance and returns on weekly basis for all service teams
• To ensure that the service equipment, drills, service tools and safety equipment used is appropriate and in good condition and sufficient quantity to support the branch service obligations
• To attend monthly stock take and regular vehicle stock audit
• To conduct monthly service & warehouse meeting
• Supports in ensuring the store in the branch is being managed and controlled efficiently (inclusive of used EFR)

C. Administration

• Ensure that all required stock return, reports and e-claims to the Head Office are prepared accurately, and dispatched promptly
• To conduct formal weekly and monthly meetings with supervisors and technicians. Monthly meeting minutes are required for all meetings
• To provide the Branch Operations Manager with status reports on a weekly basis covering:

a. State of Service c. Customer Issues

b. Supervisors’ issues d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from the Branch Manager/Branch Operations Manager) for new Service Technicians/Service Lady
• Induct, train and manage service staff effectively
• Maintain a high level of morale amongst service staff
• Ensure that all staff has full understanding of the Company’s objectives and policies

Quality Assurance & Training

• Service training: To organize induction program for new technicians, maintain training records, to coordinate and participate as trainer for refresher training for service technicians and new staffs recruitment for all departments. Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field
• QA: To coordinate regular QC and to follow-up with specific client complaints where required. Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems
• OCS 224: Ensure that all customer complaints (callouts) are attended to within 24 hours without further escalation
• Supervisors Audits: Ensure that Service Supervisors duties are audited monthly
• Technicians Audits/TPA Assessment: Ensure each Service Technician is audited according to company requirement
• Service Audits: To carry out regular service audits of branches in all service area
• Supervisors KPI: To ensure all supervisors meet their monthly KPI

E. Health & Safety

The Service Manager is responsible for implementing the arrangements detailed in the health and safety management system and the safe systems of work. Specifically the Service Manager will:

1. To understand and be aware of the requirement of Occupational Safety & Health Act 1994 to ensure that all staff for whom you are responsible are equally aware of the Act and its requirements.
2. To ensure that all chemicals are handled, stored and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risk in the course of their work
3. To ensure that all service vehicles are roadworthy & safe through monthly inspections
4. To constantly lead by example, Good & Safe Working Practices within the Branch.
5. Provide adequate supervision to all employees so that they work safely and without risk to health.
6. Carry out regular checks on the work of each employee reporting to them to ensure that work is carried out safely and in accordance with safe systems of work;
7. Remedy any deficiencies identified following audits/inspections;
8. Provide information, instruction and training to all employees so that they are competent to undertake their work safely;
9. Issue written work instructions for each work activity which specifies the appropriate safe system of work to be followed and any control measures identified from site-specific risk assessments;
10. Monitor the work of contractors so that they work safely and without risk to health and in accordance with the agreed safe systems of work.
11. Join monthly SHE review meeting conducted by BM/BOM

F. Care of Company Assets

• To ensure the proper use, maintenance and security of the Company’s premises, company vehicles, service equipment, stock of chemicals, hardware, monies and other properties of the Branch.

OTHER DUTIES:

• Sales team relationship: Maintain friendly and co-operative relations with the sales team providing sales leads, and other useful feedback from the customer
• Sales support: Support the sales team in achieving the sales targets for the branch. This includes assistance in special surveys and sales presentations where required
• Self-improvement: To constantly improve his/her knowledge of hygiene management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field
• Agent of best practice: In all your actions, to promote the best working practices of this company and to transmit these practices in your role of overseeing the branch to your supervisors/coordinators.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience

• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Possess own vehicle, is a Malaysian or holds a relevant resident status
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly

• Required valid driving license because driving is part of the job requirement for this designation

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

As an Assistant Key Account Manager, you will be responsible for the day- to-day commercial and operational success of CPD brands across Malaysia’s leading e- marketplaces (Shopee, Lazada, and TikTok Shop). This role is designed for a high-energy “doer” who can balance commercial negotiations with rigorous operational follow-through to ensure our brands are always available, visible, and competitive.

As an Assistant Key Account Manager, you will take charge of

Account Management & Commercial Execution

• Drive the daily sales performance for assigned platforms to meet monthly and quarterly GMV targets.

• Execute the promotional calendar, ensuring campaigns are set up accurately and on time.

• Manage the backend of e-marketplaces (Seller Centres), and oversee product uploads, pricing updates, and voucher creations.
  

Operational Excellence & Store Health

• Inventory Management: Closely monitor stock levels and coordinate with the Supply Chain team to ensure timely replenishment, especially for top-selling products.
• Store Metrics: Maintain “Perfect Store” standards by monitoring Chat Response Rates, Shipping Lead Times, and Seller Ratings to ensure it remains a preferred seller.
• Content Maintenance: Ensure all product listings have optimized titles, descriptions, and high-quality images/banners that comply with brand guidelines.

Campaign Operations & Visibility

• Coordinate with the design and marketing teams to ensure all digital assets (banners, landing pages) are localized and uploaded correctly for every campaign.
• Monitor on-platform search rankings and visibility, ensuring our products are easy for consumers to find.
• Execute submissions and participate in platform-led marketing initiatives to maximize traffic.

Data Tracking & Reporting

• Provide weekly and monthly reports on sales performance, traffic, and conversion rates.
• Monitor competitor pricing and promotional activities daily, providing quick feedback to the commercial team.
• Track and reconcile trade spend (marketing investments and discounts) to ensure budget compliance.

Partner Relations

• Maintain a professional working relationship with platform Category Managers to secure better visibility and campaign slots.
• Work closely with the warehouse and logistics partners to troubleshoot any fulfillment or delivery issues.

What we are looking for - the ideal profile

• Experience: 2–4 years of experience in E-commerce operations or account management. Experience in FMCG or high-volume retail is a plus.
• Technical Proficiency: Hands-on experience with Shopee Seller Centre, Lazada Business Advisor, and/or TikTok Shop Seller Center is essential.
• Operational Rigor: Highly organized with a "zero-defect" mindset regarding pricing and stock management.
• Analytical Skills: Proficient in Microsoft Excel (VLOOKUP, Pivot Tables) to manage large sets of SKU data and sales reports.
• Mindset: A proactive problem-solver who is comfortable with the fast-paced, sometimes unpredictable nature of e commerce logistics and campaign cycles.
• Communication: Strong command of English. (Local language skills are a bonus but not a mandatory requirement for this specific profile).

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

As an Affiliate Associate/Senior Associate you will take charge of 

Responsibilities:

• Develop and execute affiliate marketing strategies to drive brand awareness, engagement, and sales on TikTok.
• Identify and recruit TikTok influencers and content creators to join our affiliate program.
• Build and maintain strong relationships with affiliate partners, providing support, guidance, and incentives to drive performance.
• Create and optimize TikTok content in collaboration with affiliates to align with brand messaging and objectives.
• Monitor and analyze TikTok campaigns, tracking key metrics and performance indicators to optimize results.
• Stay up-to-date with TikTok trends, algorithms, and best practices to maximize visibility and reach.
• Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure alignment and coherence in brand messaging and strategy.

What we are looking for - the ideal profile

• Bachelor's degree in Marketing, Communications, Business, or related field.
• Proven experience in affiliate marketing, influencer relations, or digital marketing, with a focus on TikTok.
• Strong understanding of TikTok's platform, features, trends, and algorithms.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with influencers and partners.
• Creative mindset with a keen eye for engaging content and storytelling.
• Analytical mindset, with the ability to track and analyze campaign performance metrics to drive optimization.
• Self-motivated and results-driven, with the ability to work independently and as part of a team in a fast-paced environment.

In return, you will be getting

• You will work with our portfolio of leading international brands, delivering engaging livestreams and video content to the highest standards. This role offers exposure and experience that can open many opportunities in the industry. Many of our livestream hosts have gone on to become key brand ambassadors or built followings of millions while at Intrepid — the world is truly your oyster!
• We believe in an end to end omni-channel and full funnel approach to ensure seamless and consistent consumer journeys, and intrepid is one of the very few players who offer that full array of services under one roof. Brands love this model as it's streamlined and delivers strong performance, hence we are rapidly growing. This offers you wide exposure and exciting growth opportunities
• We believe in the combined power of creative genius and a data-driven approach. Whether it is live streaming, video or affiliates, you will have the data and knowledge how to analyze & optimize at your fingertips, so you can add that spark of creative brilliance to create magic. With your talent and our training, we deliver high performance.
• We are international, we know how to scale, and we are stable. Content is local, but what resonates and best practices apply across countries. Our regional exposure and teams allow us to learn faster and organize ourselves in the best way possible. You are joining a proven international company with a strong track record, but we move fast with a lot of freedom, a collaborative culture and no politics. The best of both worlds.
  
  

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties 

BROAD  FUNCTIONS : 

• Lead a group of Equipment and Process Technicians
• Attend various Equipments and Process daily issue.
• Ensuring Preventive Maintenance schedule carry out by Technicians.
• Required excellent communication skills for various inter department communications
• Suggest and executive Continuous Improvement on equipments down time or improve operational efficiency.

RESPONSIBILITIES : 

• Attend various Daily Meeting. 2x per shift
• Work load assigning base on production schedule for various equipment.
• Respond to any escalation from technicians from unscheduled down time or process KPOV.
• Montitor and respond to QC escalation from Test’s KPOV.
• Respond and follow up on Quality Incidents on-hold and disposition.
• Responsible to Technicians career path planning and performance designation.
• Attend various training course for technical and soft skills.
• Become Emergency Response Team member
• Conduct Fire Drill Evacuation Exercise
• Involve Management System Audit

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maximize wire bond process capability to handle wide range of product portfolio.
• Drive for Wire Bond process yield improvement and monitoring.
• Drive for Wire Bond related test QDN investigation and improvement plan.
• Drive for wire bond related improvement projects.
• Hand-sake with NPI team on new technology / product / wire bond methodology transfer to mass production.
• Liaise and work with equipment team on equipment related improvement and new machine qualification.
• Project management in project related to wire bond yield improvement, cost saving and process efficiency.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.

The part you will play

As the Affiliate and KOL Manager at Intrepid, you will play a key role in driving revenue and customer acquisition through performance-based partnerships. You will be responsible for building, managing, and scaling affiliate marketing and KOL programs to support Intrepid’s eCommerce growth objectives.

You will oversee the end-to-end strategy, execution, and optimization of campaigns.

This includes recruiting new partners, managing ongoing relationships, tracking performance metrics, and ensuring alignment with business goals.

You will collaborate closely with internal teams across marketing, commercial, product, and analytics, as well as with external partners and influencers, to launch high-impact initiatives that drive traffic, conversions, and brand visibility.

As an Affiliate Manager, you will take charge of 

• Program Leadership: Lead and manage the Affiliate and KOL marketing programs, including strategy development, execution, and continuous optimization.
• Team Management: Supervise and mentor a team of 3-5 members, providing guidance, feedback, and support to ensure high performance and development.
• Recruit Affiliates / Partners: Identify, recruit, and build relationships with high-potential affiliates and KOLs to drive brand visibility and conversions, Negotiate commission rates and partnership terms.
• Campaign Optimization: Monitor, analyze, and optimize both affiliate and KOL campaigns to meet traffic, conversion, and revenue KPIs.
• Relationship Building: Develop and maintain strong relationships with affiliates, KOLs, influencers, and networks, fostering collaboration and long-term partnerships.
• Collaboration: Work closely with the marketing, sales, and content teams to align campaigns with overall brand and business goals.
• Budget & Resource Management: Manage the affiliate and KOL marketing budgets efficiently to ensure the best return on investment (ROI).
• Performance Reporting: Provide regular performance reports with data-driven insights and recommendations for improvements.
• Compliance & Quality Assurance: Ensure affiliate and KOL practices comply with company policies, industry regulations, and brand standards.
• Collaborate Cross- Functionally: Work with marketing, content, and product teams to sync affiliate promotions with overall eCommerce campaigns.
  
  

What we are looking for - the ideal profile

• Experience: 3-5 years of experience in affiliate marketing, influencer marketing, or digital marketing, with at least 1-2 years of team management experience.
• Leadership Skills: Proven ability to manage and motivate a small team to achieve targets and perform optimally.
• Affiliate & KOL Expertise: Strong knowledge of affiliate marketing networks, influencer management tools, and content creation strategies.
• Analytical Skills: Ability to use data and analytics to track performance, identify trends, and make informed decisions.
• Communication Skills: Excellent verbal and written communication skills in both English and Malay, with a knack for building relationships and negotiating terms.
• Results-Oriented: A proactive, self-motivated approach with a strong focus on achieving measurable outcomes.

In return, you will be getting

• You will work with our portfolio of leading international brands, delivering engaging livestreams and video content to the highest standards. This role offers exposure and experience that can open many opportunities in the industry. Many of our livestream hosts have gone on to become key brand ambassadors or built followings of millions while at Intrepid — the world is truly your oyster!
• We believe in an end to end omni-channel and full funnel approach to ensure seamless and consistent consumer journeys, and intrepid is one of the very few players who offer that full array of services under one roof. Brands love this model as it's streamlined and delivers strong performance, hence we are rapidly growing. This offers you wide exposure and exciting growth opportunities
• We believe in the combined power of creative genius and a data-driven approach. Whether it is live streaming, video or affiliates, you will have the data and knowledge how to analyze & optimize at your fingertips, so you can add that spark of creative brilliance to create magic. With your talent and our training, we deliver high performance.
• We are international, we know how to scale, and we are stable. Content is local, but what resonates and best practices apply across countries. Our regional exposure and teams allow us to learn faster and organize ourselves in the best way possible. You are joining a proven international company with a strong track record, but we move fast with a lot of freedom, a collaborative culture and no politics. The best of both worlds.
  
  

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties 

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are looking for a highly driven Online Operations Manager to lead EPOS’s online commerce growth across marketplaces and digital channels. This role will own day-to-day performance of platforms such as Shopee, Lazada, TikTok Shop and future online channels, while leveraging AI tools and automation to scale operations efficiently.

The ideal candidate comes from strong marketplace backgrounds such as Shopee, Lazada, TikTok Shop, or fast-growing eCommerce brands.

Key Responsibilities

Commercial Growth & Performance

• Own monthly revenue, traffic, conversion and profitability targets across online channels
• Plan and execute platform campaigns (9.9, 10.10, 11.11 etc.)
• Improve AOV, repeat purchase and category growth

Marketplace Operations

• Ensure accurate listings, pricing, promotions and stock availability
• Manage platform health metrics, seller performance and customer ratings
• Optimize store merchandising and product discoverability

Data & Reporting

• Build daily / weekly dashboards for sales and channel performance
• Analyse traffic sources, SKU movement, campaign ROI and competitor actions
• Provide insights and action plans to management

AI & Automation

• Introduce AI tools to improve operations productivity
• Automate reporting workflows and repetitive tasks
• Implement AI chat support / content generation / forecasting where relevant

Cross Functional Collaboration

• Work closely with supply chain, customer service, finance, marketing and product teams
• Ensure smooth execution of campaigns and fulfilment readiness

• 5+ years experience in eCommerce / Marketplace Operations
• Strong commercial mindset with proven sales growth track record
• Data-driven and comfortable with Excel / BI dashboards
• Fast-moving, entrepreneurial mindset
• Strong stakeholder management skills

Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What’s in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
Establish parameters, quotes and negotiate prices and seal contracts
Participate in tradeshows, conventions and promotional events
Maintain accounts, contact, activity and business details

Responsibilities:

• Showcase strong process-based culture. To lead, develop and motivate a high-performance team of support professionals to deliver excellent support and customer service in an accurate and timely manner.
• Builds and manages a team of Team leader, associates with a high level of employee satisfaction and commitment. Regularly communicates customer satisfaction survey results and other business critical metrics around performance and makes needed adjustments.
• Primary source of guidance to the Accounts Payable team. Continuously monitor team’s conformance to processes and adequacy of controls over duplication checks and accurate payments.
• Set up calls/meetings as and when required. Effectively communicates with all customer segments, SLAs, and business partners.
• Manage multiple accounts payable work streams and processes globally, including accurate and rapid processing & accounting, real-time reporting, internal escalation to drive proactive processing.
• Ensure distribution of work among team members in due fairness. Fosters collaboration and knowledge sharing between all team members. Provide/facilitate “tech-talks” with the team members, maintain and improve personal technical skills, review open and closed cases, and monitor daily activity in the queue.
• Analyses trends/data and drives development of plans to take advantage of potential opportunities.
• Reports out statistics and performance to the client manager and maintain healthy relationship.
• Run regular 1:1 with the team leaders and skip level meeting with the team members. Conducts regular effective Team meetings.

• Be the technical expert of InsiderSecurity solutions for our users.
• Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions.
• Advise customers on the deployment architecture and best practices for our products.
• Deploy and configure our solutions in customer data centers or cloud environments.
• Develop and configure use cases to meet user's needs.
• Diagnose and troubleshoot technical issues.
• Support the sales team by conducting technical sales demos and answering technical inquiries during sales.
• Serve as the interface between users and our product engineering teams. This is an excellent role to gain experience and insight into the cybersecurity industry.
• Guide junior application engineers on technical matters.

• At least 3 years experience in system administration, cloud administration or IT networking.
• Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field.
• Experienced with system and cloud administration (e.g., Windows, Linux, AWS, Kubernetes).
• Experienced with networking.
• Experienced with Python or other high-level programming languages.
• Familiarity with Bash scripting.
• Familiarity with database administration and SQL is a plus.
• Prior experience as an application field engineer or a customer success engineer is an advantage.
• Excellent problem-solving skills and keen attention to detail.
• Good communication and presentation skills.
• Ability to excel in a collaborative team setting.
• Must be a Malaysia resident.

• Lead and manage CSA construction activities
• Coordinate with design, engineering, procurement, and other construction disciplines to ensure seamless project execution.
• Review and validate CSA design documents, drawings, and specifications.
• Oversee site preparation, foundation, structural steel, concrete, architectural finishes, and cleanroom construction.
• Ensure compliance with local building codes, safety regulations, and environmental standards.
• Manage subcontractors and vendors, including scheduling, performance monitoring, and issue resolution.
• Conduct regular site inspections and quality audits.
• Track progress, manage change orders, and report on project status to stakeholders.
• Collaborate with internal teams and external consultants to resolve technical and construction challenges.
• Drive continuous improvement in construction methods, safety practices, and cost efficiency.