Key Responsibilities:

• Create and edit engaging video content for Repco Malaysia’s social media platforms.
• Plan, shoot, and produce product, promotional, and event-related videos.
• Develop creative content ideas to increase brand awareness and engagement.
• Manage content posting schedules across social media channels.
• Stay updated on social media trends and industry developments.
• Support coverage of company events, exhibitions, and marketing campaigns.
• Monitor content performance and provide insights for improvement.

Requirements:

• Experience in video shooting, editing, and content creation.
• Familiar with TikTok, Facebook, Instagram, and YouTube.
• Creative, proactive, and able to work independently.
• Good communication and storytelling skills.
• Basic photography, graphic design, and social media marketing knowledge is an advantage.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Part-Time ：Social Media Content Creator

Company Overview

We are a growing and dynamic company looking for a creative and passionate Social Media Content Creator to support our marketing and branding activities. If you enjoy creating engaging content and managing social media platforms, we welcome you to join our team.

Job Description

• Create and manage social media content for company platforms (Facebook, Instagram, TikTok, etc.)
• Plan and develop creative content including photos, videos, and short reels
• Write captions and schedule posts regularly
• Monitor social media engagement and respond to messages or comments
• Assist in marketing campaigns and promotions
• Capture product photos and videos for promotional use
• Stay updated with social media trends and suggest new ideas

Job Requirements

• Minimum SPM / Diploma or equivalent
• Students and fresh graduates are encouraged to apply
• Basic knowledge of social media platforms (Facebook, Instagram, TikTok)
• Able to create simple video content and editing (CapCut, Canva, etc.)
• Creative, responsible, and able to meet deadlines
• Good communication skills
• Own smartphone for content creation

Working Hours

• Part-time (2–4 days per week or flexible schedule)
• 4–6 hours per day (flexible)

Salary & Benefits

• RM15 – RM25 per hour (Negotiable based on experience and qualifications)
• Flexible working hours
• Opportunity for full-time conversion

Responsible for social media content creation (short videos / graphics / copywriting)

• Assist in planning advertising content and marketing themes

• Write engaging Mandarin copy (advertising copy / social media content / promotional materials) that increase engagement

• Assist in replying to customer messages (support role for customer service)

• Assist in completing relevant tasks assigned by supervisors

• Participate in content shooting, editing, and creative idea development

• Continuously optimize content quality to improve communication effectiveness

• 负责社交媒体内容创作（短视频 / 图片 / 文案）

• 协助策划广告内容与营销主题

• 撰写引人入胜的中文文案（广告文案 / 社交媒体 / 宣传内容）以提高互动率

• 协助回复客户讯息（客服辅助角色）

• 协助完成上级安排的相关工作任务

• 参与内容拍摄、剪辑、构思创意方向

• 持续优化内容质量，提高传播效果

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Working Culture

• Simple team dynamic, no complicated office politics

• Encouragement for creative expression

• Emphasis on ideas and execution

• Opportunities to join key projects for top performers

• Ideal for those who are motivated and eager to grow

We Are Suitable For:

• People who want to grow

• People who want to earn more

• People who want to achieve results

工作文化

• 简单的团队氛围，没有复杂的办公室政治

• 鼓励创意表达

• 注重想法与执行力

• 优秀员工有机会参与重点项目

• 适合有动力、渴望成长的人

适合的人：

• 想要成长的人

• 想要赚取更多收入的人

• 想要取得成果的人

Perks & Benefits

• Annual Leave

• Medical and Hospitalization Leave

• EPF

• SOCSO

• EIS

• Annual Bonus

• 5 Working Days

• Staff Meal

• Public Holiday

• Basic salary + performance bonus + sales commission (unlimited ceiling)

• Higher performance = higher income

• Strong growth potential for capable candidates

• On-time salary payment

• • Free skill training (copywriting / short video / advertising / content creation)

Responsibilities:

• Work closely with the marketing team and be responsible for digital marketing campaigns.
• Run all online advertising channels and social media networks such as Facebook, Instagram, etc.
• Responsible for handling and conceptualizing new on-site ideas to create the best user experience on all digital platforms.
• Manage online marketing and advertising campaigns.
• Schedule and execute all email marketing campaigns.
• Collect, analyse and document results from advertising campaigns.
• Responsible for planning and working within company's marketing budget.
• Run and evaluate customer survey research and market data.
• Stay up-to-date on digital marketing methods and techniquess available.
• Work with marketing staff, graphics designers to create strong digital marketing campaigns.

Requirements:

• Self-motivated, discipline, independant and willing to learn.
• Able to work under pressure and meet tight deadlines.
• Good in writing creative contents for social media.
• Degree/Diploma in Graphic Design, Graphic Arts, or equivalent.
• At least intermediate creative drawing abilities.
• Innovative design approach.
• Strong organizational and time-management skills.
• Proficiency in Adobe Creative Suite.
• Basic Knowledge in Photo/Video editing.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal leave

Sambilan ：Pencipta Kandungan Media Sosial

Gambaran Keseluruhan Syarikat

Kami merupakan sebuah syarikat yang sedang berkembang dan dinamik, sedang mencari Pencipta Kandungan Media Sosial yang kreatif dan bersemangat untuk menyokong aktiviti pemasaran dan penjenamaan kami. Jika anda gemar mencipta kandungan yang menarik dan mengurus platform media sosial, kami mengalu-alukan anda untuk menyertai pasukan kami.

Huraian Kerja

• Cipta dan uruskan kandungan media sosial untuk platform syarikat (Facebook, Instagram, TikTok, dll.)
• Rancang dan bangunkan kandungan kreatif termasuk foto, video dan gulungan pendek
• Tulis kapsyen dan jadualkan siaran secara berkala
• Pantau penglibatan media sosial dan balas mesej atau komen
• Membantu dalam kempen pemasaran dan promosi
• Rakam gambar dan video produk untuk kegunaan promosi
• Kekal dikemas kini dengan trend media sosial dan cadangkan idea baharu

Keperluan Kerja

• Minimum SPM/Diploma atau setaraf
• Pelajar dan graduan baru digalakkan untuk memohon
• Pengetahuan asas tentang platform media sosial (Facebook, Instagram, TikTok)
• Mampu mencipta kandungan video dan penyuntingan mudah (CapCut, Canva, dll.)
• Kreatif, bertanggungjawab dan mampu menepati tarikh akhir
• Kemahiran komunikasi yang baik
• Telefon pintar sendiri untuk penciptaan kandungan

Waktu Bekerja

• Sambilan (2–4 hari seminggu atau jadual fleksibel)
• 4–6 jam sehari (fleksibel)

Gaji & Faedah

• RM15 – RM25 sejam (Boleh dirunding berdasarkan pengalaman dan kelayakan)
• Waktu kerja fleksibel
• Peluang untuk penukaran sepenuh masa

Key Responsibilities

• Lead and oversee daily factory operations to achieve production, quality, and delivery targets.
• Plan and optimise manpower, materials, machinery, and production schedules for maximum efficiency.
• Monitor production performance, troubleshoot operational issues, and drive continuous improvement initiatives.
• Ensure compliance with quality standards, workplace safety requirements, and company policies.
• Oversee machinery maintenance and minimise production downtime.
• Control production costs, wastage, and operational expenses.
• Lead, coach, and develop production teams to improve productivity and performance.
• Prepare production reports and KPI analysis for management review.
• Work closely with Quality, Maintenance, Warehouse, Procurement, and Management teams to ensure smooth operations.

Requirements

• Diploma/Degree in Engineering, Manufacturing, Operations Management, or related field.
• Minimum 4 years' experience in manufacturing operations, with supervisory or management responsibilities.
• Experience in plastic manufacturing, plastic recycling, resin processing, injection moulding, extrusion, or related industries is an advantage.
• Proven track record in improving productivity, quality, cost control, and operational performance.
• Strong leadership, problem-solving, and decision-making skills.
• Knowledge of Lean Manufacturing, 5S, ISO standards, or continuous improvement practices is an added advantage.
• Proficient in Microsoft Excel and production reporting.
• Able to communicate effectively in Mandarin, English, and Bahasa Malaysia.
• Willing to work in Kapar, Selangor.

EPF, Socso, EIS, Annual Leave, Medical Leave, Medical Claim

Responsibilities                                                                                       

Main Task Responsibilities

• Research industry-related topics
• Prepare well-structured drafts using digital publishing platforms
• Create and distribute marketing copy to advertise our company and products
• Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.
• Edit and proofread written pieces before publication
• Design and develop marketing materials
• Liaise and correspond with outside vendors and suppliers
• Liaise with Restaurant Manager & Supervisor for monthly promotion.
• Monitor production of marketing materials
• Draft press and media releases
• Liaise with public relations and media contacts
• Help prepare and conduct product presentations
• Help plan, coordinate and participate in marketing events
• Execute direct marketing campaigns
• Prepare online marketing campaigns
• Develop and implement strategies for social media platforms
• Oversee loyalty and rewards programs
• Conduct regular research analysis of existing and new digital marketing platforms to determine effectiveness
• Monitor competitive activity and market trends
• Collect and analyze sales data to prepare marketing & sales reports
• Track, coordinate and assemble data to measure outcomes of marketing programs
• Communicate with sales and production regarding product and pricing changes
• Maintain promotional materials inventory
• Maintain archive of marketing materials
• Ensure marketing activities comply with state and federal regulations
• Manage brand promotions to drive sales
• Manage online all our Branches Restaurant social media platforms and vendor.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.

Requirements:

• Proven working experience as HR manager or other HR executive.
• People oriented and results driven.
• Hands-on experience with human resources metrics.
• Familiarity of HR systems and databases.
• Ability to architect strategy along with leadership skills.
• Good active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labour law and HR best practices.
• Possess at least a Bachelor's Degree in Human Resources or related field.

Perks & Benefits

• Commission and bonus
• Regular team activities
• Medical insurance
• Personal leave

The Relationship Manager (RM) plays a crucial role in managing the relationship with merchants.

The role involves collaboration with various departments, including Operation, Finance, and IT, to

deliver a seamless experience for merchants.

Job Responsibilities

Sales & Reseller Recruitment

 Direct Merchant Acquisition: Pitch, negotiate, and sign up merchants directly to meet personal

sales and transaction volume targets.

 Reseller Network Expansion: Scout, recruit, and onboard independent resellers, sales agents,

and channel partners to multiply market reach.

 Drive Sales Execution: Manage and motivate your reseller network to consistently deliver on

their merchant sign-up and volume KPIs.

Relationship Management & Portfolio Growth

 Maintain strong, trusted relationships with merchants, resellers and partners to prevent churn.

 Build and maintain strong relationships with key merchants and partner banks, ensuring

satisfaction and loyalty.

Portfolio Growth, Product Promotion and Upselling

 Assist in cross-selling and upselling other products and services to Merchants.

 Encourage merchants to sign up for additional products and services

Support, Coordination and Training

 Provide adept support, resolve merchant and bank inquiries, and ensure swift solutions to

arising issues for a smooth merchant experience.

 Collaborate with internal and external stakeholders for terminal applications, tag-on processes,

and problem resolution - including terminal problems, payment discrepancies, double charges,

account changes, statement concerns, relocation, MDR revisions, and monthly statement

requests.

 Provide training to merchants and reseller, ensuring they are well-versed in using terminals and

understanding new product offerings.

 Handle termination requests from merchants, conduct site visits for uncontactable merchants,

and collect outstanding payments and associated charges. Request supporting documents as

needed.

 Check, provide invoices, and collect merchant maintenance fees and profit-sharing amounts.

Ad hoc Tasks and Continuous Learning

 Execute special strategic projects, market analysis, and other tasks assigned by management.

 Stay informed about the latest industry trends through continuous training.

Perks & Benefits

• Medical insurance
• Dental insurance

兼職：社群媒體內容創作者

公司概況

我們是一家蓬勃發展、充滿活力的公司，正在尋找一位富有創意和熱情的社群媒體內容創作者，以支持我們的行銷和品牌推廣活動。如果您喜歡創作引人入勝的內容並管理社群媒體平台，我們誠摯邀請您加入我們的團隊。

職位描述

• 為公司平台（Facebook、Instagram、TikTok 等）創作和管理社群媒體內容
• 策劃並製作創意內容，包括照片、影片和短片。
• 定期撰寫圖片說明並安排發佈時間
• 監控社群媒體互動情況，並回覆訊息或評論。
• 協助進行行銷活動和推廣活動
• 拍攝產品照片和影片用於宣傳推廣
• 密切關注社群媒體趨勢並提出新想法

職位要求

• 最低學歷要求：SPM/文憑或同等學歷
• 歡迎在校學生和應屆畢業生申請。
• 具備社群媒體平台（Facebook、Instagram、TikTok）的基本知識
• 能夠製作簡單的影片內容並進行剪輯（使用 CapCut、Canva 等軟體）
• 有創造力、有責任心，並且能夠準時完成任務。
• 良好的溝通能力
• 自備智慧型手機用於內容創作

工作時間

• 兼職（每週 2-4 天或彈性安排）
• 每天4-6小時（時間彈性）

薪資福利

• 每小時 RM15 – RM25（可依經驗及資歷面議）
• 彈性的工作時間
• 有機會轉為全職員工

As the Banquet Manager, you’ll ensure the smooth execution/ procurement of conference business and assist in the planning and delivery of service during the conference. Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos. 

Your day-to-day: 

People   

• Work with Human Resources to ensure the departmental performance of staff is productive 
• Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues 
• Adhere to hotel disciplinary procedures during major/minor act of misconduct 
• Work with Superior on manpower planning and management needs 

Guest Experience  

• Assist in the co-ordination and monitoring of all meetings and conference business 
• Assist in managing the standards and procedures of the department, for instance, ensuring that business has been signed prior to commence planning  
• Assist in managing the rooming list process 
• Co-ordinate the allocation of space for the conference and associated events 
• Conduct room familiarisations and site inspections 
• Monitor competitor activities 
• Supervise the functioning of all banqueting department employees, facilities, sales and costs, to ensure maximum departmental profit is achieved 
• Control and analyse, on an on-going basis, the following, in an effort to ensure optimum performance: 
• Quality levels of product and service 
• Guest satisfaction 
• Merchandising and Marketing 
• Operating costs 
• Sanitation, cleanliness and hygiene 
• Assist in the coordination and liaison with the Food and Beverage Manager and the Executive Chef, the pricing and preparation of banquet menus, and beverages and wine lists by taking into consideration such factors as: 
• Local requirements 
• Market needs 
• Competition 
• Trends 
• Recipes 
• Potential costs 
• Availability of Food and Beverage products 
• Merchandising and promotion 
• Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.  
• Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs. 
• Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction. 

 Financial  

• Work with F&B Manager in the preparation and management of the Catering Sales/Operations budget. Duties include: 
• Assist in co-ordinating the preparation of the banquet sales annual budget 
• Assist in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget 
• Assist in the preparation of the hotel strategic plan, goals program 

Responsible Business  

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same 
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures 
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly 
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers 
• Log security incidents and accidents in accordance with hotel requirements 
• Other ad-hoc duties - unexpected moments when we must pull together to get a task done 
• May also serve as manager on duty 

Accountability    

• Ensure the smooth execution of any Catering event (On & Off premises) as per the desired standards and set benchmarks. Reports to Food & Beverage Manager and works closely with Catering Sales team to achieve the department annual budget 

Number of employees supervised – 

• Direct - Assistant Banquet Manager/ Banquet Supervisors/ Banquet Attendants   

Annual Operating Profit/Payroll Budget –  

• Banquet Revenue Target 

Key Metrics –  

• Banquet Revenue Target 
• Guests Satisfaction Survey 

What we need from you? 

Bachelor’s degree / higher education qualification in Hotel Management, culinary arts / equivalent  

Some college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience (preferably in banqueting operations) or an equivalent combination of education and experience 

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local law 

• The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. 

• Birthday Leave
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Parking Allowance
• Free duty meals

As the Restaurant Manager, you’ll manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures.     

Your day-to-day: 

People   

Work with Human Resources to ensure the departmental performance of staff is productive 

Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues 

Adhere to hotel disciplinary procedures during major/minor act of misconduct 

Work with Superior on manpower planning and management needs 

Guest Experience  

Effectively manage the restaurant by ensuring the following:  

Oversee the Implementation of standards as detailed in the departmental standards and procedures manual 

Adhere to opening and closing procedures 

Adhere to bill paying procedures  

Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc 

Personally meet and farewell a minimum of 80% of your customers 

Encourage and motivate staff to provide optimum service during all shifts 

Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile  

Develop and implement Promotions Calendar for F&B products in restaurant  

Manage special event concepts  

Create positive publicity opportunities  

Manage customer database and utilize effectively  

Up-sell property facilities  

Analyze food and beverage statistics through point of sale system 

 Financial  

Anticipate market changes and review operations when necessary  

Conduct competitor analysis  

Actively pursue cost saving measures 

Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific  

Manage wage and beverage cost 

Forecasting   

Stock control 

Responsible Business  

Demonstrate compliance to Food Safety Management safety policies and procedures and ensure all procedures are conducted safely and within FSMS guidelines and ensure your direct reports do the same 

Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly 

Initiate action to correct a hazardous situation and notify supervisors of potential dangers 

Log security incidents and accidents in accordance with hotel requirements 

Other ad-hoc duties - unexpected moments when we must pull together to get a task done 

May also serve as manager on duty 

Accountability    

Ensure the smooth execution of restaurant as per the desired standards and set benchmarks. Reports to Food & Beverage Manager and works closely with Food & Beverage Team to achieve the department annual budget  

Number of employees supervised – 

Direct - Assistant Restaurant Manager/ Food and Beverage Supervisors/ Food and Beverage Attendants/ Hostess 

Annual Operating Profit/Payroll Budget –  

Restaurant Revenue Target 

Key Metrics –  

Restaurant Revenue Target 

Employee Satisfaction Survey

What we need from you? 

Bachelor’s degree / higher education qualification in Hotel Management, culinary arts / equivalent  

Some college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience 

Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law 

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. 

• Annual Leave
• Free duty meals
• Birthday Leave
• Long Service Award
• Compassionate Leave
• Medical Insurance

key responsibilities:

• identify and develop new business opportunities
• Promote the companys vision,products, and services
• Monitor industry trends, competitor activity and market opportunities
• Achieves annual sales targets and revenue growth
• Build, manage,and maintain strong relationships with clients and partners.
• prepare quotations,proposals& presentations
• To oversee the entire business operations
• responsible for coordination and implementation of new products development until products approval stage.

Requirements

• Bachelor's Degree in business, marketing or related field
• Minimum 3 years and above experience in business development or sales
• strong communication , negotiation and presentation skills
• self -motivated,results-Driven ,and able to work independently
• Good networking& relationship -building ability
• Encouraging the team and staff ,able to mentor and lead
• Goal oriented ,organized team player
• Proven results of delivering client solutions
• experience in the manufacturing field

Perks & Benefits

• Medical
• EPF
• Sosco

About Us

Commerze Capital Sdn Bhd is an emerging financial solutions provider focused on empowering SMEs through invoice factoring, pre-financing, and supply chain financing—particularly for those involved in government, GLC, and PLC contracts. By collaborating with leading financial institutions and ecosystem partners, we provide businesses with the working capital and financial flexibility they need to grow with confidence.

As part of our ongoing expansion, we are looking for a Relationship Manager to join our passionate team and help strengthen our engagement with SMEs, business associations, and corporate partners across Malaysia.

Key Responsibilities

• Develop and nurture strong relationships with SMEs, corporate clients, and key stakeholders.
• Identify and pursue financing opportunities within government, GLC, and PLC contract networks.
• Oversee the end-to-end client onboarding process—from application to disbursement.
• Provide tailored financial advisory on Commerze Capital’s range of financing solutions.
• Collaborate with internal teams to ensure efficient processing, accurate reporting, and client satisfaction.
• Represent Commerze Capital at industry events, networking sessions, and business forums.
• Contribute to achieving company sales goals and business growth targets.

Requirements

• Bachelor’s degree in Business, Finance, Marketing, or a related discipline.
• 2–5 years of experience in relationship management, SME banking, or B2B sales.
• Strong knowledge of SME financing, supply chain, or trade-related financial products.
• Excellent communication, negotiation, and presentation skills.
• Proactive, results-oriented, and capable of working both independently and in a team.
• Proficient in both Bahasa Malaysia and English (spoken and written).

What We Offer

• Competitive salary package with attractive performance-based incentives.
• Career growth opportunities with one of Malaysia’s up-and-coming SME financing providers.
• Exposure to collaborations with government bodies, GLCs, PLCs, and industry associations.
• A dynamic, supportive, and collaborative work environment where your ideas make an impact.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Dental insurance
• Paid training and development

Key Responsibilities

Customer Service Management

• Lead and manage the after-sales support team to deliver excellent customer service.
• Handle escalated customer complaints and ensure timely resolution.
• Monitor customer satisfaction and implement improvement initiatives.
• Build long-term customer relationships to improve loyalty and retention.

Service Operations

• Oversee repair, maintenance, warranty, and return (RMA) processes.
• Ensure service requests are completed within agreed service level agreements (SLAs).
• Develop and improve after-sales service policies, procedures, and workflows.
• Monitor service turnaround time (TAT) and productivity.

Warranty & Technical Support

• Manage warranty claims
• Coordinate with technical support teams on product troubleshooting and repairs.
• Analyze recurring technical issues and recommend corrective actions.

Retail Store Support

• Support retail outlets with after-sales service processes and customer issue resolution.
• Coordinate with store managers to ensure consistent service standards.
• Monitor service performance across multiple retail branches.
• Ensure service counters are adequately staffed and equipped.

Inventory & Spare Parts Management

• Manage spare parts inventory to ensure availability.
• Coordinate stock replenishment with procurement and suppliers.
• Minimize obsolete inventory while maintaining service efficiency.

Cross-Functional Collaboration

• Work closely with Sales, Retail Operations, Logistics, Procurement, and Technical teams.
• Coordinate product recalls and service campaigns when required.
• Provide customer feedback to product management and vendors to improve product quality.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities
• Paid training and development

Job Responsibilities

1.⁠ ⁠Property Acquisition & Business Development

•⁠ ⁠Identify and approach property owners, investors, landlords, and developers to introduce COBNB's short-term rental management services.

•⁠ ⁠Generate new leads through networking, referrals, cold calling, social media, property exhibitions, and industry events.

•⁠ ⁠Conduct sales presentations and consultations with prospective clients.

•⁠ ⁠Manage the full sales cycle from lead generation to contract signing.

•⁠ ⁠Negotiate and close property management agreements.

•⁠ ⁠Achieve monthly and quarterly acquisition targets.

2.⁠ ⁠Relationship Management

•⁠ ⁠Build and maintain long-term relationships with property owners, agents, and business partners.

•⁠ ⁠Act as the main point of contact during the onboarding process.

•⁠ ⁠Ensure excellent client experience and satisfaction.

•⁠ ⁠Develop strategic partnerships with real estate agencies and referral partners.

3.⁠ ⁠Market Research & Strategy

•⁠ ⁠Monitor market trends, occupancy rates, rental performance, and competitor activities.

•⁠ ⁠Identify new growth opportunities and target markets.

•⁠ ⁠Provide market feedback and recommendations to management.

•⁠ ⁠Prepare sales reports, forecasts, and business development updates.

4.⁠ ⁠Internal Coordination

•⁠ ⁠Work closely with Operations, Marketing, and Customer Service teams to ensure smooth unit onboarding.

•⁠ ⁠Coordinate property inspections, documentation, and handover processes.

•⁠ ⁠Maintain accurate records of leads, opportunities, and signed agreements in the CRM system.

Job Requirements :

•⁠ ⁠Diploma or Bachelor's Degree in Business, Marketing, Hospitality, Real Estate, or related field.

•⁠ ⁠Experience in sales, business development, real estate, hospitality, or property management is an added advantage.

•⁠ ⁠Strong communication, negotiation, and presentation skills.

•⁠ ⁠Self-motivated and target-driven personality.

•⁠ ⁠Ability to work independently and as part of a team.

•⁠ ⁠Possess own transport and willing to travel for meetings and site visits.

•⁠ ⁠Proficient in Microsoft Office applications.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Description:

• Liaise and coordinate with all consultants, contractors, suppliers and local authorities.
• Monitor work progress and ensure timely completion of construction works accordance with approved specification, quality and schedule.
• Oversee the whole project department; provide necessary technical supports, action plans and advice to ensure smooth implementation of projects.
• Work closely with all consultants in establishing drawing for tender and construction.
• Organize and monitor the submission status at various stages of development process.
• Resolve design / construction site constrains and concerns.
• Ensure that the Certificate of Compliance and Completion (CCC) is obtained on time.
• Check all drawings to ensure drawings are well coordinated and developer’s requirements are met.
• Lead QAQC team to handle defect works after handover to house owner.

Requirements:

• Able to work independently
• At least 5 years in Civil Engineering (Structure design)
• Candidate must possess at least Diploma / Degree in Architecture/Building/Civil Engineering/ Project Management / Project Development)
• Fluent in English and Bahasa Malaysia both written and spoken is preferred.
• Well versed in MS Office and AutoCAD
• Work location based in Bukit Mertajam

Perks & Benefits

• Commission and bonus
• Allowance (travel, transportation, etc.)
• Team activities
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

Human Resources

1. Assist the HR & Admin Manager in all HR-related matters to ensure smooth operations and alignment with business objectives.
2. Involved in the full spectrum of HR activities including employee engagement, employee relations, orientation and training, payroll, compensation and benefits, recruitment, learning and development and performance management. 
3. Recruitment & Talent Acquisition:
4. Develop and implement recruitment strategies to attract talents.
5. Oversee the end-to-end recruitment process, including job postings, interviews, and hiring decisions.
6. Collaborate with department heads to ensure workforce planning aligns with business objectives. 
7. Business Partnering Role:
8. To assist in managing employment dispute, provide guidance and advice in handling staff disciplinary and personal grievance cases and union matters.
9. Ensure proper implementation of terms and conditions and observance of relevant labor legislation.
10. Maintain knowledge of and ensure compliance with employment practices and regulations.
11. Compensation & Benefits:
12. Manage performance appraisal and salary review exercises.
13. To assist in reviewing and recommending changes. 
14. Ensure the confidentiality and privacy of all employee and payroll information.
15. Ensure that compensation practices are in compliance with current regulations.
16. Assess compensation and benefits programmes, terms and conditions of service to ensure alignment with HR strategies.
17. Human Resources Information System:
18. Ensure that employees’ records are updated and documented accurately.
19. Ensure that System is able to support current business processes.
20. Employee Benefits and Compensation
21. Support in administering employee benefits programs, including health insurance, retirement plans and other perks.
22. Assist with payroll processing and address employee inquiries related to compensation.

Administrative

1. Office Management

• Oversee day-to-day office operations, including maintenance, supplies, and equipment.
• Manage office budgets and expenses.

2. Vendor Management

• Liaise with vendors and suppliers for office-related services and supplies.
• Negotiate contracts / agreements when necessary and ensure cost-effectiveness.

3. Travel and Event Coordination

• Arrange travel and accommodation for employees and visitors.
• Assist in planning and coordinating company events and meetings.

4. Documentation & Procedure Compliance

• Maintain administrative records, such as contracts, invoices, and correspondence.
• Ensure that administrative processes and procedures are in compliance with company policies and regulations.

5. Facilities Management

• Ensure a safe and productive work environment for employees.
• Coordinate maintenance activities and repairs for office facilities and equipment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Medical insurance
• Open culture
• Dental insurance

職責：

• 與行銷團隊緊密合作，負責數位行銷活動。
• 經營所有線上廣告管道和社交媒體網絡，例如 Facebook、Instagram 等。
• 負責處理和構思新的現場創意，以在所有數位平台上創造最佳用戶體驗。
• 管理線上行銷和廣告活動。
• 安排並執行所有電子郵件行銷活動。
• 收集、分析和記錄廣告活動的結果。
• 負責制定和執行公司行銷預算。
• 進行並評估客戶調查研究和市場數據。
• 隨時了解最新的數位行銷方法和技巧。
• 與行銷人員、平面設計師合作，打造強而有力的數位行銷活動。

要求：

• 自我激勵、自律、獨立，並且樂於學習。
• 能夠承受壓力並按時完成任務。
• 擅長撰寫社群媒體創意內容。
• 平面設計、平面藝術或相關專業的學位/文憑。
• 至少具備中級繪畫能力。
• 創新設計方法。
• 較強的組織能力和時間管理能力。
• 精通Adobe創意套件。
• 具備照片/影片編輯的基礎。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假

As the Learning & Development Manager, you’ll be responsible for managing the hotel’s learning & development function, including developing a complement of qualified departmental trainers and establishing a hotel system for generating training data and evaluating results.  

The Learning & Development Manager position impacts on the skills, knowledge and attitudes of every hotel employee and ensures the availability and use of effective resources. The position also plays a leading role in promoting the desired work culture around the Winning Ways of the InterContinental Hotels Group and the brand ethos. 

Your day-to-day: 

People 

Create training programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey  

Educate and train managers on Crowne Plaza on-boarding programs/ Winning Culture in accordance with hotel or company policies including, performance management process, and related programmes to foster productivity, and enhance performance 

Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review 

Familiarize yourself with the IHG HR and Training Standards, localizing where necessary 

Ensure effective training programs are in place for the following: 

New Employee Orientation 

IHG Frontline 

Customer Service Training 

Technical job specific training (through certification of departmental standards and procedures) 

Supervisory Skills Training 

Management Development 

Fire, Life and Safety Training 

Selling Skills    

Employee retraining  

Establish a training library of books, videos, journals and audio-visual materials to assist trainers in their training programs and for staff personal development  

Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured, and that training is effective  

Attend departmental training session and critique performance  

Liaise with other IHG Training Managers to share experiences and resources  

Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance  

Regularly communicates with staff and maintains good relations  

Contributes towards regional activities as directed by Director of Human Resources / General Manager   

Guest Experience  

Regular monitoring and evaluation of Guest Love scores  

Develop creative ways to inspire and motivate team members to provide guests with a unique experience 

Make time to interact with guests to solicit feedback and build relationships to understand how team members can increase guest satisfaction 

Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience 

Use IHG benchmarks to monitor the success of training programs and amend your efforts accordingly. Eg: Guest HeartBeat scores, achievement of budget, etc  

Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs  

Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines  

Conducts/Drive Service Standard Audits and share feedback with department heads 

Financial  

Assist in the creation of and work within the established L&D/Training department budget and control expenses 

Monitor industrial trainees/interns/vocational trainees to manage costs and ensure statutory/IHG Academy compliances 

Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved 

Effective utilization of Industrial Trainees to control PTEB 

Responsible Business  

Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community 

Prepare and monitor training programs for IHG Academy 

Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training  

Liaise with educational institutions conducting hospitality and training courses  

Ensure the e- learning training is carried out on a timely basis 

Support drive IHG Corporate Responsibility initiatives at the hotel 

Perform other duties as assigned. May also serve as manager on duty 

 Accountability    

This job is the top Learning and Development role in large, luxury, resort or major flagship hotel with extensive facilities and services, a number of outlets, and catering and convention facilities. This is typically the only Training lead in a full-service hotel. May supervise Training coordinator/Interns in a larger hotel. Ensures optimum utilization of hotel Training budget 

What we need from you? 

Bachelor’s degree or Diploma in Hotel Management/Bachelor's in Human Resources Management/equivalent 

Minimum 3 years of relevant positions, or an equivalent combination of education and experience in Quality and Continuous Improvement process of Hospitality industry 

Excellent organizational and leadership skills 

Outstanding in communication skills, presentation skills, problem solving skills and works as a teamwork player 

In depth understanding of quality control procedures and relevant legal standards 

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. 

• Insurance Plan
• Annual Leave
• Medical Leave
• Car Parking Allowance OR Motorbike Allowance
• Long Service Award
• Birthday Leave

職責：

• 與行銷團隊緊密合作，負責數位行銷活動。
• 經營所有線上廣告管道和社交媒體網絡，例如 Facebook、Instagram 等。
• 負責處理和構思新的現場創意，以在所有數位平台上創造最佳用戶體驗。
• 管理線上行銷和廣告活動。
• 安排並執行所有電子郵件行銷活動。
• 收集、分析和記錄廣告活動的結果。
• 負責制定和執行公司行銷預算。
• 進行並評估客戶調查研究和市場數據。
• 隨時了解最新的數位行銷方法和技巧。
• 與行銷人員、平面設計師合作，打造強而有力的數位行銷活動。

要求：

• 自我激勵、自律、獨立，並且樂於學習。
• 能夠承受壓力並按時完成任務。
• 擅長撰寫社群媒體創意內容。
• 平面設計、平面藝術或相關專業的學位/文憑。
• 至少具備中級繪畫能力。
• 創新設計方法。
• 較強的組織能力和時間管理能力。
• 精通Adobe創意套件。
• 具備照片/影片編輯的基礎。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假

We are seeking a high-caliber, results-driven International Key Account Manager (IKAM) to join our dynamic FMCG team based in Shah Alam. In this role, you will take full ownership of driving growth, profitability, and market share across our modern trade channels.

Crucially, you will lead strategic relationships not just with local giants and major international/foreign accounts, but also directly oversee and manage our distributor network to ensure seamless route-to-market execution.

Requirements

• Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
• Minimum 5–8 years of experience in FMCG sales or key account management, with at least 2–3 years in a supervisory or managerial role.
• Proven success managing both international and local chain accounts (e.g. Watsons, 99 Speedmart, Econsave).
• Proficient in English (written & verbal) and Mandarin is preferred.
• Strong analytical thinking, commercial sense, and structured planning skills.
• Excellent interpersonal, communication, and negotiation skills.

Key Responsibilities

• Manage, evaluate, and appoint distributors to ensure excellent execution of modern trade accounts and regional coverage.
• Develop long-term partnerships with major clients, while identifying new business opportunities.
• Monitor sales performance, customer behavior, and product trends to support strategic decision-making.
• Coordinate closely with internal teams (marketing, supply chain, finance) to ensure timely execution of key account plans.
• Act as the primary, senior-level point of contact for international buyers and global category managers, ensuring seamless cross-functional alignment.
• Proactively resolve customer concerns and ensure high levels of satisfaction and retention.
• Coach and mentor junior team members to enhance performance and support development. Develop, implement, and lead the long-term strategic business plans (Joint Business Plans - JBP) for assigned national and international/foreign key accounts.
• Prepare and present regular business reviews and progress reports to management and clients. Distributor Handling Track Record: Proven experience in managing, driving, and governing third-party distributors. Must understand how to balance distributor sell-in/sell-out and manage distributor operational alignment.
• International Account Track Record: Successful experience managing and negotiating with foreign accounts, multinational corporations (MNCs), or global modern trade retail chains.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Dental and Spectacle benefits
• Product Gift
• Birthday Leave

Finance Manager

Job Summary

We are looking for a Finance Manager to manage and oversee the daily finance operations of the company. This role is responsible for supervising the finance team, especially Accounts Payable and Accounts Receivable, ensuring accurate accounting records, timely month-end closing, proper reconciliations, cashflow monitoring, and compliance with internal controls.

The Finance Manager will report to the Finance Controller and act as the key person managing the execution of finance operations.

Key Responsibilities

Finance Operations

• Manage the daily finance operations of the company.
• Supervise and guide the Accounts Payable and Accounts Receivable team.
• Ensure accounting transactions are recorded accurately, completely, and on time.
• Review payment requests, supplier invoices, customer invoices, receipts, credit notes, and accounting entries.
• Ensure proper supporting documents and approvals are obtained before processing transactions.
• Monitor AP, AR, bank, cash, accruals, prepayments, and general ledger activities.
• Ensure finance operations follow company policies, SOPs, approval matrix, and internal controls.

Accounts Payable and Accounts Receivable

• Review supplier statement reconciliations and AP ageing.
• Monitor payment schedules and ensure payments are properly prepared.
• Review customer aging, collection status, and overdue accounts.
• Ensure customer receipts are properly recorded and allocated.
• Follow up on unmatched receipts, billing issues, credit note requests, and e-invoice related issues.
• Support intercompany billing, reconciliation, and related company transactions.

Bank, Cashflow and Reconciliation

• Review bank reconciliations and ensure reconciling items are resolved promptly.
• Monitor daily or weekly cash position.
• Prepare and monitor short-term cashflow forecast.
• Highlight cashflow concerns, large upcoming payments, overdue collections, or abnormal transactions.
• Ensure cheque receipts and bank-in matters are handled promptly.

Month-End Closing and Reporting

• Coordinate monthly closing activities and ensure deadlines are met.
• Review monthly account schedules and reconciliations.
• Review accruals, prepayments, AP, AR, bank, intercompany, and other balance sheet schedules.
• Assist in preparing monthly management reports and supporting schedules.
• Analyze major variances, unusual balances, and financial trends.
• Support year-end audit preparation and liaise with auditors when required.

Compliance and Internal Control

• Support SST, e-invoice, tax, audit, and statutory compliance matters.
• Ensure proper documentation and filing of accounting records.
• Identify control gaps, process weaknesses, or recurring errors.
• Recommend improvements to finance processes, workflows, and reporting.
• Escalate major issues, risks, or non-compliance matters to the Finance Controller.

Team Management

• Assign tasks and monitor the performance of finance team members.
• Provide guidance, coaching, and training to AP and AR staff.
• Ensure finance team members complete their daily, weekly, and monthly tasks on time.
• Build a disciplined, accurate, and accountable finance operations culture.
• Ensure proper backup arrangements within the finance team.

Requirements

• Candidate must possess at least a Bachelor’s Degree in Accounting, Finance, or related field.
• Professional qualification such as ACCA, CPA, CIMA, MICPA, or equivalent will be an added advantage.
• Minimum 5 years of relevant finance/accounting experience, preferably with experience supervising a finance team.
• Experience in managing AP, AR, bank reconciliation, month-end closing, and financial reporting.
• Good understanding of accounting standards, internal controls, SST, and basic tax compliance.
• Experience with ERP/accounting systems. Experience with Odoo will be an added advantage.
• Good leadership, communication, problem-solving, and analytical skills.
• Able to work independently, meet deadlines, and manage multiple priorities.
• Detail-oriented, responsible, and hands-on.

Preferred Qualities

• Strong ownership of finance operations.
• Able to identify problems and follow through until they are resolved.
• Comfortable working with both senior management and operational team members.
• Willing to improve processes and reduce manual or repetitive work.
• Practical, organized, and disciplined in documentation and follow-up.
• Good team leader who can guide junior finance staff.

Why Join Us

• Opportunity to be part of a growing technology company.
• Exposure to regional finance operations and group-level reporting.
• Opportunity to improve finance processes, systems, and controls.
• Work closely with the Finance Controller and management team.
• Supportive environment for professional growth and continuous improvement.

Perks & Benefits

• Open culture
• Personal development opportunities
• EPF SOCSO EIS
• Medical Allowance
• Group Insurance
• Festival Parties
• Birthday treat
• Snacks and Beverages

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.

Requirements:

• Proven working experience as HR manager or other HR executive.
• People oriented and results driven.
• Hands-on experience with human resources metrics.
• Familiarity of HR systems and databases.
• Ability to architect strategy along with leadership skills.
• Good active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labour law and HR best practices.
• Possess at least a Bachelor's Degree in Human Resources or related field.

Perks & Benefits

• Nearby public transport
• Central location
• Personal leave

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.

Requirements:

• Proven working experience as HR manager or other HR executive.
• People oriented and results driven.
• Hands-on experience with human resources metrics.
• Familiarity of HR systems and databases.
• Ability to architect strategy along with leadership skills.
• Good active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labour law and HR best practices.
• Possess at least a Bachelor's Degree in Human Resources or related field.

Perks & Benefits

• Nearby public transport
• Central location
• Personal leave