Get to Know the Team

At Grabber Technology Solutions (GTS), we revolutionize the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalized IT experiences. If you're passionate about customer-centric innovation and technology at Grab, come join us and help shape the future of technology.

Get to Know the Role

As an important member of our engineering department, you will be responsible for designing, developing, and maintaining full-stack applications that drive our success.

At GTS, we're focused on transforming the technology experience for every Grabber by building seamless, practical, and innovative solutions that improve how people work every day. Within Commercial Systems, that means ensuring high-impact business platforms and experiences that support Grab's commercial teams at scale.

This is an onsite role, that will be based in Petaling Jaya, and will report to the Head of Commercial Systems.

The Critical Tasks You Will Perform

• You will architect and implement scalable, efficient, and maintainable full-stack solutions using modern technologies and best practices
• You will collaborate with cross-functional teams to gather requirements, design solutions, and deliver high-quality software products
• You will develop and improve both frontend and backend components of our applications
• You will implement RESTful APIs and integrate them with frontend applications
• You will troubleshoot, debug, and resolve complex technical issues across the stack
• You will stay up-to-date with latest technologies and industry trends, recommending solutions to enhance our tech stack
• You will ensure application performance, security, and scalability through proper design and implementation practices

Get to Know the Team

The Commercial Systems team is the engine behind Grab's B2B growth and operational excellence. We own and manage the Salesforce ecosystem, building the sophisticated platform that empowers our teams to drive revenue and cross-sell services across Grab's diverse business verticals. Our mission is to eliminate friction in the sales process by delivering intelligent, automated solutions that provide a unified view of our partners. We combine deep CRM expertise with custom fullstack development to orchestrate complex workflows and system integrations that scale alongside Grab's evolving commercial needs.

Get to Know the Role

As the Engineering Lead, you will oversee the development of our cutting-edge software solutions, leading a team of experienced engineers, and driving technical projects across our organization.

You will report to the Head of Commercial System and work onsite in Grab office based in Petaling Jaya, Malaysia.

The Critical Tasks You Will Perform

• You will lead and mentor a team of fullstack developers, promoting a culture of innovation and continuous improvement
• You will collaborate with product managers and partners to define technical requirements and architectural decisions
• You will oversee the entire software development lifecycle, from concept to deployment and maintenance
• You will establish coding standards, development processes, and quality assurance practices
• You will conduct code reviews and provide constructive feedback to team members
• You will optimize application performance, security, and reliability
• You will stay up-to-date with emerging technologies and industry trends, recommending and implementing improvements as needed
• You will participate in technical decision-making and contribute to the overall technology strategy of the organization
• You will manage project timelines, resources, and deliverables to ensure high-quality releases

Get to Know the Team

At GrabFin, we empower the people of Southeast Asia by ensuring financial inclusion for the underserved. The Insurance Operations PST in Malaysia supports Insurance Products and owns Accounting, Reports, Internal Tools, and Third-Party Integration domains.

Get to Know the Role

You will report to the Engineering Manager, Insurance Operations, based in Malaysia and develop internal tools, reporting dashboards, and operational applications. You will work across the stack, building both frontend and backend components. We're looking for candidates that embody ownership, display a hunger for learning and improvement, and excel in autonomy.

The Critical Tasks You Will Perform

• Develop high-quality and scalable backend services within a microservices architecture
• Design, develop, and maintain user-friendly frontend web applications using React
• Build internal tools and reporting dashboards for Insurance Operations team
• Write clean, efficient, and maintainable code
• Collaborate with diverse teams to design and ship new features
• Participate in code reviews to maintain code quality and share knowledge
• Contribute to architectural decisions and technical direction
• Participate in On-Call rotations to ensure service reliability

Responsible for investigating and determining root causes of hard disk drive failures across development, qualification, manufacturing, and field operations. This role focuses on electromechanical, magnetic recording, firmware, and media-related failures, and works cross-functionally to drive corrective and preventive actions that improve product reliability, quality, and customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides verbal and written status including clear and accurate FA summaries and test reports to the Lead Engineer and the Department Manager.
• Maintain proper documentation of test procedures and results & update failure tracking databases and spreadsheets.
• Cross-Functional Exposure:
• Work closely with:
• Failure Analysis Engineers (senior/principal)
• Manufacturing and process engineering teams
• Design and reliability engineering teams
• Gain exposure to factory, lab, and NPI environments
• Support internal FA reviews and technical discussions
• Perform structured root cause analysis (8D, 5-Why, Fishbone)
• Identify whether failures are:
• Design-related
• Process/manufacturing-related
• Supplier-related
• Usage or system-integration-induced
• Drive corrective and preventive actions (CAPA) with design, manufacturing, and suppliers
• Validate fixes through FA closure and re-testing

About the Role

We are looking for a proactive and detail-oriented Operations / Logistics Intern to support daily operational activities and cross-functional coordination. This role provides hands-on exposure to order processing, logistics coordination, stock monitoring, system updates, and process improvement projects within a multinational corporate environment.

Key Responsibilities

Order & System Support

• Access customer portals and upload customer orders into the Bosch system.
• Upload and update customer forecasts in the Bosch system.
• Ensure accuracy and timeliness of order and forecast data.

Operations & Logistics Coordination

• Communicate and coordinate with internal Bosch production plants regarding orders and delivery schedules.
• Follow up with logistics teams on incoming and outgoing shipments.
• Support coordination of sample deliveries and new project-related shipments.

Inventory & Stock Monitoring

• Support stock level monitoring and tracking against customer demand.
• Assist in identifying potential stock gaps or excess inventory.
• Support reporting related to inventory status and movement.

Project & Process Improvement Support

• Support improvement projects and activities, such as enhancing stock level monitoring and reporting.
• Coordinate and follow up on phase-out projects to ensure smooth transition and clearance.
• Support phase-in activities, including new product introductions and sample deliveries.
• Assist in Accounts Receivable (AR) process improvement projects.

Administrative & Coordination Support

• Support internal company events and coordination activities.
• Assist with general administrative tasks and documentation as required.

Projects Exposure

• Stock level monitoring improvement vs customer demand
• Phase-out and phase-in project coordination
• Sample delivery and new project support
• Logistics and shipment coordination
• Accounts Receivable (AR) process improvement
• Internal event coordination
  
  Please state your internship availability (start/end dates), if your university can provide official support letters for both original and extended periods, and your interest for this position.

The Opportunity: Enabling Legal Excellence Through Technology

Grab's Legal function is committed to leveraging technology to manage risk, ensure regulatory compliance, and support hyper-growth across the region. We are seeking a specialized Regional Legal Tech Transformation Engineer whose primary focus will be architecting, building, and governing the agentic workflows and deterministic automations that power Legal and Privacy operations.

This role is paramount for executing the Legal team's strategy, acting as the technical engine to translate complex legal demands into efficient, scalable systems that improve our productivity and efficiency when delivering services to Grab.

Get to Know the Role: Technical Partner to Legal

You will join the existing Legal Operations Team, acting as the dedicated technical specialist working to support the broader Legal Team. Your mission is to ensure the Legal function is technically equipped to manage global obligations, protect data assets, and streamline critical legal workflows.

• Legal Strategy Realization: You will partner closely with Legal stakeholders to translate strategic legal objectives into practical, scalable technical solutions, transforming complex ideas into operational capabilities to drive measurable impact.
• Legal Tech Ownership: You will be responsible for the full lifecycle management of technology solutions that facilitate legal compliance, including data governance, privacy compliance, and other strategic legal transformation projects. In collaboration with our Grabber Technology Services and Tech Infrastructure teams, you will build new, legal specific functionality on top of existing infrastructure including custom AI Skills, agentic mini-apps and deterministic automations.
• Agentic Governance & Compliance: You will design and implement technical controls to enforce compliance policies, translating intricate regulatory texts into structured agent instructions (e.g., CLAUDE.md) and Python logic. You will also ensure that all technical solutions are in compliance with company policies and Tech guidelines/best practices in software development.
• Technical Advisory: You will serve as the primary technical consultant for the Legal family, providing expert guidance on data security, data architecture, and compliance tooling required for complex commercial negotiations and product launches.

Key Responsibilities: Your Day-to-Day

Legal Tech Strategy & Implementation

• Lead the architecture, configuration, and implementation of critical third party legal and privacy platforms (e.g., OneTrust, Glean / LLM agents, AI tools, contract management tools) as well as internally developed enterprise AI solutions and MCPs, ensuring API-led integration with existing corporate and engineering systems.
• Engineer and optimize vibe-coded applications and agentic workflows for the Legal function. This includes designing Python-based data extraction scripts, managing structured rule sets for legal use cases (e.g., contract redlining, policy summarization), and deploying AI agents as composable Skills into daily workflows.
• Develop, program, and manage solutions to ensure Grab's policies are correctly implemented, optimizing for both regulatory adherence and business enablement.
• Act as the configuration owner, taking full responsibility for the operation, maintenance, and testing of deployed automations under the 'You build it, you own it' mandate.
• Working with the Legal Operations Team, drive Process Transformation by mapping current workflows, identifying optimization opportunities, and redesigning processes before applying AI automation.
• Interface with the Legal, Compliance, and Data Governance teams to define technical requirements for new or modified privacy systems.
• Interface with Grabber Technology Services to architect integrations between disparate legal tools by building and consuming certified MCPs, eliminating data silos.

Process Automation & Data Engineering

• Design and deploy deterministic workflow automations for the legal team using enterprise orchestration engines..
• Apply Privacy by Design principles and other regulatory requirements to new data processing activities, developing technical solutions (using techniques like anonymization, pseudonymization, and encryption) to mitigate vulnerabilities and prevent privacy risks.
• Provide technical expertise and resource planning for big data solutions, ensuring data architecture enables business insight while strictly adhering to privacy and data protection mandates.
• Update data workflows and inventory maps within privacy systems to ensure the continuous accuracy and maintenance of our Record of Processing Activities (ROPA).
• Conduct regular technical assessments of operational processes to identify risks relative to regulatory compliance, and implement effective tools and guidance to mitigate them.

Stakeholder Collaboration

• You will work closely with our Legal, Privacy, Grabber Technology Services and Tech Infrastructure teams.

The Senior Grid Planning & Strategy Engineer is the strategic architect responsible for aligning our BESS pipeline with Malaysia’s National Energy Transition Roadmap (NETR). You will translate high-level energy policy into physical infrastructure investment strategies, identifying exactly where the grid requires BESS to maintain stability. By analysing long-term demand and RE integration challenges, you will position the company as a Strategic Advisor to the TNB Grid System Operator (GSO) and Suruhanjaya Tenaga (ST).

Key Responsibilities

• Policy-to-Infrastructure Translation: Analyse the NETR and Integrated Resource Planning (IRP) targets to identify the physical transmission upgrades and BESS capacities required to meet 700MW+ RE integration goals.
• Macro-Grid Stability & Planning: Perform regional load-flow and contingency ($N-1$) analyses using PSS/E or DIgSILENT. Identify "Weak Grid" nodes where BESS can provide synthetic inertia and voltage support to prevent curtailment of solar assets.
• Strategic Advisory (GSO/ST Liaison): Act as the lead technical diplomat with TNB GSO and ST. Provide evidence-based recommendations on grid-level BESS dispatching and infrastructure design to influence future Grid Code updates and tender structures.
• BESS Dispatch & Revenue Optimization: Model grid-level BESS dispatch scenarios (e.g., peak shaving, frequency regulation, and spinning reserve). Advise the commercial team on how the National Load Despatch Centre (NLDC) will utilize assets under the CRESS framework.
• Investment Roadmap Development: Design 5-to-10-year infrastructure investment plans. Identify optimal Point of Interconnection (POI) locations in the 132kV/275kV network where the grid is "thirsty" for BESS, ensuring long-term project bankability.

• Bachelor’s or Master’s Degree in Electrical Engineering (Power Systems) or Energy Policy & Planning.
• 8 years in Power System Planning, Transmission Engineering, or Grid Operations.
• Registered Professional Engineer (Ir.) or Graduate Engineer with the Board of Engineers Malaysia (BEM).

The Senior Grid System Design Engineer is the technical "Gatekeeper" for our BESS pipeline. This role carries dual responsibility: performing the advanced mathematical simulations required for TNB approval and acting as the primary technical auditor for BESS and PPC hardware suppliers.

Key Responsibilities

• BESS Dynamic Modeling: Develop site-specific BESS models including Inverters (PCS), Battery
• Management Systems (BMS), and Power Plant Controllers (PPC). You must accurately model GridForming (GFM) logic, Virtual Inertia, and sub-50ms Fast Frequency Response (FFR).
• Supplier Technical Auditing: Critically review BESS and PPC supplier proposals. You must verify if their stated ramp rates, Round Trip Efficiency (RTE), and control loop latencies are mathematically achievable and compliant with TNB requirements.
• Grid Impact Studies: Lead the execution of Load Flow, Short Circuit, and Transient Stability studies. must specifically address Weak Grid ($SCR < 2.0$) challenges and ensure the BESS does not cause sub-synchronous oscillations.
• TNB Regulatory Representative: Serve as the lead technical representative at TNB GSO (EMS Unit) meetings. You will defend the simulation results and manage the end-to-end Interconnection Agreement (IA) process.
• Harmonic & Power Quality Validation: Perform detailed harmonic resonance studies to identify if a supplier's inverter switching frequency will clash with the local TNB grid impedance.

• Bachelor’s or Master’s Degree in Electrical Engineering (Power Systems or Power Electronics focus).
• Experience: * Minimum 8+ years in utility-scale power systems.
• Direct experience in modeling at least two utility-scale BESS projects (min 10MWh+) in a professional simulation environment.
• A proven track record of at least 3 successful TNB Grid Impact Study (GIS) approvals.
• Professional Status: Must be a Professional Engineer (Ir.) or a high-level Graduate Engineer registered with the Board of Engineers Malaysia (BEM).
• Technical Authority: Ability to demonstrate prior experience in rejecting or correcting supplier technical designs based on simulation findings.

As our Hosting Systems Engineer you’ll be responsible for designing, implementing, maintaining, and managing the infrastructure that powers web services, applications, and customer data. This role sits at the intersection of system administration, infrastructure, and cloud technology, ensuring that hosted systems remain available, secure, and efficient. 

Within this role responsibilities will include the management and optimisation of NEXTDC computing and storage infrastructure, including Active Directory, Windows (and/or other systems) Server environments, and Hyper-V virtualisation. The role will drive the overall health and performance of NEXTDC systems, designing solutions for scalability and high availability, supporting Azure integrations, and managing storage solutions. ​

Your scope will cover:

• Designing and implementing scalable solutions for Windows Server environments (2016, 2019, 2022), Active Directory, and Hyper-V virtualisation
• Overseeing the architecture, maintenance, and optimisation of Group Policies, DNS, DHCP, and FSMO roles
• Developing and testing disaster recovery plans, manage backups (SAN), configure failover clusters, and ensure minimal downtime in case of system failures
• Monitoring system health for reliability, scalability, and security and provide advanced troubleshooting for complex system issues; identify and resolve performance bottlenecks
• Leading automation initiatives using PowerShell to streamline system management and improve operational efficiency
• Executing security measures, including role-based access control, encryption (BitLocker), and compliance with auditing standards
• Performing patch management using WSUS or SCCM, ensuring secure and timely deployment of updates and addressing vulnerabilities
• Supporting hybrid cloud initiatives, including Azure AD integration, cloud backup, and cloud-to-on-premises connectivity

Your technical skillset will include:

• Strong knowledge of Linux, Unix, and Windows Server systems
• Proficient in Windows Server administration and Active Directory management
• Expertise in Hyper-V, storage solutions (SAN, NAS, iSCSI, RAID), and PowerShell scripting
• Knowledge of networking protocols (TCP/IP, VPN, firewalls), patch management (WSUS, SCCM), and security tools (Windows Defender, role-based access control)
• Scripting/Automation: Proficiency in scripting languages (e.g., PowerShell, Bash) and automation tools like Ansible
• Familiarity with disaster recovery, backup solutions​
• Knowledge of Azure hybrid environments, incl. integration

• Daily Monitoring Support
• Assist in daily monitoring of customer systems using monitoring platforms
• Identify basic system status (normal / offline / low performance)
• Record monitoring findings accurately in tracking sheets
• Data Entry & Updates
• Update customer system data in Google Sheets / internal databases
• Maintain organised and accurate records for monitoring and service follow-ups
• Assist in preparing simple monitoring summaries when required
• Customer Service Assistance
• Support the customer service team by providing updated system information
• Assist in drafting basic customer updates (under guidance)
• Help follow up on pending monitoring-related cases
• Admin Support
• Organise monitoring records, reports, and screenshots
• Support other administrative tasks related to monitoring and customer service
• Perform ad-hoc duties assigned by the supervisor

• Diploma / Degree students in:
• Business Administration
• Engineering (Electrical / Renewable Energy – advantage)
• Customer Service or related fields
• Proficient in Excel / Google Sheets
• Comfortable working with data and repetitive monitoring tasks
• Able to follow instructions and standard procedures
• Attention to detail and good time management

Are you a detail-oriented professional with a passion for sales operations and data analytics? Do you thrive in a dynamic environment where your expertise directly contributes to business success? NEXTDC is looking for a Sales Operations Specialist, based in Petaling Jaya, to play a crucial role in empowering our Sales and Sales Operations teams! 

This is a 6-month fixed-term role

What You'll Do 

• Track and report on sales performance metrics 
• Build and maintain insightful dashboards 
• Manage Salesforce administration and data analytics 
• Work closely with the sales team to provide daily support 
• Guide and assist staff with order processing and quoting 
• Identify and implement process improvements 
• Gather and relay feedback for system enhancements 
• Train and support the sales organisation 
• Handle data entry and customer service processing 
• Ensure compliance with internal and external audit requirements 

What will You Need 

• Proven experience with Salesforce.com administration, reporting, and dashboards 
• Excellent customer service and communication skills 
• Strong ability to manage multiple priorities and competing deadlines 
• Experience working across multiple business units to provide complete solutions 
• High level of accuracy and attention to detail 
• Intermediate to advanced Excel skills (VBA preferred) 

Get to Know the Team

Tech Infra (TI) aims to Deliver Joy and Excellence to Grab engineers by enabling a frictionless ecosystem, allowing focus on value-adding features for users in a fast and safe manner. Some folks and companies would recognise this as a "Platform Engineering Team", and that is what we do.

Get to Know the Role

When you're an engineer at Grab, you are part of the heart and soul of the company. Our passion is anchored in the work that we do, and this is reflected in the impact we make on millions of lives on a daily basis. Grab Engineering is empowered by creating amazing services and tools that serve millions of passengers, driving partners, and fellow Grabbers.

You will report to our Software Engineering Manager, and you will based onsite in our Petaling Jaya office.

We seek independent thinkers who care for their product and own the problems we face day-to-day.

The Critical Tasks You Will Perform

• You will design and implement robust APIs and backend services using Python/Go.
• You will create responsive, user-friendly interfaces using JavaScript/TypeScript.
• You will mentor junior developers and conduct code reviews to foster growth.
• You will build scalable database architectures and optimize query performance.
• You will collaborate with product managers, designers, and stakeholders to deliver features effectively.
• You will lead feature development from conception to deployment, driving technical decision-making.
• You will participate in Agile development processes and contribute to technical documentation and knowledge sharing.

As our DevOps Engineer - Networks you’ll be responsible for designing, building, and operating the initial network automation, monitoring, and tooling stack for IT and OT network operations in the data centre. In this role you’ll establish first generation scripts, pipelines, standards, and documentation to move the organisation from manual operations to automated, code driven network practices, under support from the Network & Security Operations team.

Within this position, your scope will cover:

• Designing and implementing the first generation of network automation playbooks, scripts, and templates for standard changes, provisioning, and configuration compliance across IT and OT networks
• Selecting and implementing initial toolchain components (e.g. Git repository, CI/CD tool, Ansible/Terraform, basic test frameworks) defining how they will be used by the operations team
• Establishing and configuring core network monitoring and logging for the data centre (devices onboarded, alert rules, dashboards, basic SLOs) and integrating where possible with ITSM/CMDB/DCIM platforms
• Define and document standard operating procedures and runbooks for using automation and tools (how to request changes, how pipelines work, how to roll back)
• Support incident and problem management by providing tooling, diagnostics scripts, and data exports to accelerate root cause analysis and post incident reviews

Your technical skillset will include:

• Strong practical Python and shell scripting skills to build automation, small tools, and integrations without existing frameworks
• Hands on experience setting up at least one network automation/IaC stack (e.g. Ansible + Git + CI, or Terraform based workflows) from an early stage starting point
• Configuration and onboarding devices into monitoring/logging platforms (e.g. SolarWinds/PRTG, Prometheus/Grafana, Elastic/Splunk), define alert rules, and build useful dashboards
• Switching, routing, firewalls, and VPN in data centre or enterprise networks, including HA and basic segmentation designs
• Designing simple but robust automation patterns and coding standards suitable for use by operations engineers (idempotent changes, rollbacks, safety checks)

Get to know our Team

The Team you will be working in owns the first handshake between our passengers and their journey to book a ride. We build the core transport booking experience - working on high throughput, real-time distributed systems that use machine learning to solve hundreds of millions of requests per day.

Get to know the Role

As a Senior Fullstack Engineer, you'll work on critical backend services that are used by Grab users to book a ride while also crafting intuitive web experiences for both passengers and internal stakeholders.

You will report to the Software Engineering Manager II. This is an onsite role and our office is based in Petaling Jaya, Malaysia.

The Critical Tasks You Will Perform

• Feature Delivery & Technical Execution
  • Lead Feature Development: You will proactively take ownership of the end-to-end implementation of new, high-impact features. This includes designing the schema, building the backend services, and crafting the frontend experience.
  • Write Production-Ready Code: You will write clean, reusable, and testable code.

• Technical Leadership & Architecture
  • Drive the RFC Process: Proactively identify architectural bottlenecks and lead the Request for Comments (RFC) process to steer the team toward long-term scalability.
  • Raise the Bar: Lead code and design reviews with a quality-first mindset. You will proactively mentor junior engineers, not by fixing their code, but by teaching them how to think like architects.
  • On-Call Excellence: Act as a guardian of our microservices. During on-call rotations, you will advocate for and implement permanent fixes to "silence the noise".

• Product & Cross-functional Collaboration
  • Challenge & Contribute: Work with Product, Design, and Analytics to scrutinize requirements to ensure maximum product impact. You will proactively suggest technical trade-offs that could deliver 80% of the value with 20% of the complexity.
  • Bridge the Silos: Collaborate with Android, iOS, and ML teams to ensure our APIs are optimized.