We’re on a mission to make sustainable equipment affordable and accessible for everyone.
Our decarbonisation enablement platform helps Australians enjoy the benefits of solar energy and accelerate electrification. Founded in 2015, Brighte has helped over 180,000 households get solar sooner, partnering with over 2,900 SMEs nationally and processing over $2 billion in finance applications.
Focusing on solar, batteries, electric vehicles, energy-efficient upgrades and home electrification, Brighte is bringing home the power of the sun and making the benefits of clean energy accessible and affordable to Australian families and businesses.
Rating Reviews
Rating is calculated based on
3
reviews and is evolving.
Pros: As a Customer Service Representative, there's decent WFH support available, which is good for many of us in the Sydney office. You can usually get a few days remote if your team allows and performance is solid. It's helpful for managing personal appointments.
Cons: But it's not truly flexible all the time, especially with call volumes for renewable energy finance being unpredictable. You can't always change your hours easily to suit your needs. The flexibility often depends heavily on your team lead.
Advice to Management: Consider implementing more predictable flexible shift patterns, especially for customer service roles. This would really help with employee morale and reduce burnout during high-demand periods.
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Pros: The hybrid model is actually pretty solid here. We get WFH options for a few days a week, which is nice. It helps cut down on the commute to the Sydney office when you don't have to be there every day.
Cons: It's a fixed hybrid setup, not truly flexible for your individual needs. Everyone has to be in the office three days, even for roles like customer support. Sometimes it feels like they don't fully trust us to be productive remotely.
Advice to Management: Reconsider the strict in-office requirements for roles that can easily be done remotely. A truly flexible model would boost morale and productivity, especially for teams like customer support who handle renewable energy finance inquiries.
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Pros: The employee benefits package is pretty solid for a startup, including some good health options. They offer a decent WFH allowance too, which helps when you're on their hybrid model. It's nice to have those extra perks.
Cons: My biggest issue was the pay for my Customer Support Specialist role. It felt below market rate for Sydney, even for a FinTech startup. The performance bonuses aren't very transparent either, so you don't really know what to expect.
Advice to Management: Review the salary bands for entry-level and specialist roles, especially in the Sydney market. More transparency on bonus structures would also be a huge help for employee morale.
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What is the work-life balance like at Brighte for software engineers?
Brighte generally supports a healthy work-life balance, with teams often encouraging sustainable working hours. While project deadlines can sometimes lead to busier periods, the company culture aims to prevent consistent overwork and offers flexibility where possible.
What is the day-to-day working culture like at Brighte for someone in a customer success role?
The culture at Brighte is generally collaborative, with a strong emphasis on teamwork to support customers. You'll find that most teams in our Sydney office are focused on problem-solving and continuous improvement, which fosters a dynamic environment for customer success professionals.
What is Brighte's approach to remote work for tech roles in Sydney?
Brighte offers a hybrid work model for many positions, including technology roles based in Sydney. Employees typically have a few days in the office per week, with flexibility for remote work.
