Overall employee rating

2.8
Based on 27 reviews
5
4
3
2
1
Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
2.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Digital Marketing Specialist
2.9
8 July 2026

Okay for hospitality, but flexibility struggles.

Makeready has its good points, especially the creative work in the hospitality industry, but work flexibility is a big hurdle. The company culture is fine among colleagues, but the strict in-office policy makes work-life balance tough.


Pros

I liked working on projects for boutique hotels; it was interesting creative work. The team in the Austin office is solid, and there's good collaboration when you're onsite. Some managers try to be understanding if you have appointments.


Cons

Work flexibility is a real challenge here. They really push for everyone to be in the office, so remote work options are super limited for most roles. As a Digital Marketing Specialist, it felt like I spent more time commuting than focusing on campaigns. It's tough to manage personal life around the strict in-office policy.


Advice to Management

Seriously consider offering more hybrid work or remote options for roles that can support it. It would really help retain talent, especially for marketing roles in the hospitality industry.


Ratings by topic
3.0
Work life balance
3.0
Career Growth
2.0
Work flexibility
3.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture

Similar reviews
Hotel Operations Manager
2.6
9 March 2026
Culture at Makeready is a mixed bag
Pros: My immediate team, especially in the Los Angeles office, is really solid. We support each other through the busy periods. There's a genuine push for collaboration across different departments for new projects.
Cons: Upper management really needs to walk the talk on work-life balance for Hotel Operations Managers. It's easy to get burned out with the long hours. There's an expectation of being available around the clock.
Advice to Management: Senior leadership needs to actively promote healthier boundaries. Encourage managers to disconnect and truly take time off. It would really improve morale and reduce turnover in the hospitality sector.
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Marketing Coordinator
2.7
6 March 2026
Culture's okay, but it gets pretty intense.
Pros: The team here is really tight-knit. As a Marketing Coordinator, I felt supported by my direct peers, and there's a cool energy working for a boutique hotel group. You get to work on some unique projects, which is neat.
Cons: Work-life balance can be a real struggle, especially for onsite roles. It's not uncommon to put in long hours, and sometimes the expectations feel a bit too high. The company culture is generally positive, but the pressure definitely builds.
Advice to Management: Try to better manage workloads to prevent burnout. More flexibility, even for onsite staff, would really help with work-life balance and boost morale across the hospitality industry roles.
Show more
Project Manager
2.9
4 March 2026
Okay Place, Career Growth is Slow for PMs
Pros: You get to work on cool hospitality development projects, which is great exposure. As a Project Manager, I learned a lot about the Texas market and day-to-day operations. The team in the Austin office is generally supportive and helpful.
Cons: Career growth is pretty slow here at this mid-sized company. There aren't many clear paths to move up; internal promotions are rare. It feels like you hit a ceiling quickly, making long-term career progression tough for development roles.
Advice to Management: Focus on creating clearer paths for internal promotions and leadership development. Help employees see a future here, beyond just the current Project Manager level.
Show more

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