Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.
Responsibilities:
Serve as the first point of contact for customer inquiries and product-related issues.
Provide prompt and accurate support via phone and email
Responsible for working closely with product team achieving both company sales target.
To handle customers’ inquiry including License quotation, order processing and order cancellation etc.
Backup for Product Manager
To perform other related administrative duties
Requirements:
Diploma or Degree in Business, IT, or related field.
1–2 years of experience in customer support, technical support, or product-related roles.
Strong communication and interpersonal skills.
Problem-solving mindset with attention to details
Ability to work independently and as part of a team.
