As a Ground Operations & Security Officer, you will play a key role in supporting safe, secure, and efficient flight operations. Working closely with operational teams, you will coordinate ground handling activities, monitor security and cargo processes, and help ensure smooth aircraft turnarounds and on-time performance in a dynamic aviation environment.
Responsibilities
Security:
- Ensure aircraft security during turnaround.
- Monitor aircraft access and perform security searches prior to departure.
- Comply with ISA and local aviation security regulations.
- Report any security irregularities.
Ramp Safety (RSS)
- Perform duties in accordance with Company GOM and RSS requirements.
- Complete flight reports and submit incident reports in IQSMS.
- Report safety concerns and service provider deviations.
TAC – Turnaround Coordinator
- Coordinate assigned flights in accordance with TAC procedures.
- Update TAC systems in real time.
- Liaise with ground handlers to ensure on-time departure.
- Support incident reporting and emergency response when required.
Flight Build-Up Monitoring
- Send build-up instructions according to commercial priorities.
- Monitor cargo build-up and resolve irregularities.
- Ensure all booked shipments are built and loaded.
- Maintain data accuracy and support flight closure.
Crew & Special Operations
- Arrange crew hotel, transport, and catering services.
- Escort crew or passengers when required.
- Support charter flights and special operations, including travel when needed.
Education
High School Diploma (minimum); aviation-related degree is an advantage.
Experience, Skills, And Personal Attributes
- 2+ years of experience in ground operations, cargo, or aviation security.
- Experience in cargo airlines, freight forwarders, or GSA preferred.
- Good knowledge of aircraft turnaround and ramp safety procedures.
- Proficient in Microsoft Office.
- Valid HK Driving License (Class 1) preferred.
- Strong communication and teamwork skills.
- Ability to work under pressure in 24/7 shift operations
- Must pass regulatory background checks.
