Overview
Our client is a well-established conglomerate and they are seeking a highly motivated individual to join their dynamic IT team as a Project Engineer (M365 & Power Platform). This role is critical in driving effective use of Microsoft 365 solutions, particularly in designing workflows and automating business processes using the Power Platform. The successful candidate will work closely with cross-functional teams to provide reliable end-user support, ensure smooth deployment of IT solutions, and manage vendor relationships. Strong bilingual communication skills in English and Chinese are essential for collaboration within our diverse and inclusive workplace.
Responsibilities
- Microsoft 365 & Collaboration
- Manage, support and optimise Microsoft 365 services (e.g. Teams, SharePoint, Exchange Online) across the organisation.
- Ensure effective integration of M365 into the existing IT environment.
- Workflow & Automation (Power Platform)
- Design and implement workflow / process automation using Power Automate and Power Apps.
- Identify opportunities to improve productivity and efficiency through automation initiatives.
- End‑user Support & UAT
- Provide technical support and guidance for M365 applications, ensuring a good user experience.
- Troubleshoot and resolve issues related to M365 / Power Platform.
- Participate in or lead UAT for new implementations and enhancements.
- Communication, Training & Vendor Coordination
- Communicate updates, solutions and best practices to users.
- Deliver basic user training / briefings to drive adoption of M365 and workflows.
- Liaise with vendors and third‑party providers to ensure quality service and solution delivery.
Qualifications
- Bachelor's degree in Information Technology, Computer Science or related discipline.
- Minimum 5 years of work experience in users support and solid hands‑on experience in Microsoft 365 administration and support.
- Experience in designing or supporting workflow / process automation with Power Automate / Power Apps.
- Strong troubleshooting skills and track record in end‑user / application support.
- Strong organisation and basic project management skills.
- Experience coordinating with vendors or external service providers is an advantage.
- Relevant Microsoft 365 / Power Platform certifications are highly desirable.
- MUST Fluent in English and Chinese (written and spoken).
Click "Apply Now" to apply for this position or call Sharon Tsu at +852 3180 4950 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
