About Silver Cross
Silver Cross is the original British nursery brand, trusted by families for nearly 150 years. Based in the Yorkshire countryside in the UK, we bring together heritage, design and innovation to create luxury baby products loved around the world - supported by knowledgeable, passionate people who care deeply about what they do.
The Role
At Silver Cross, product quality, safety and innovation are at the heart of everything we do. As Product Integrity Manager, you will provide senior leadership across our engineering, quality assurance and product compliance functions in China, ensuring our products meet the exceptionally high standards our customers expect from a premium British heritage brand.
Working closely with our UK-based Design, Product and Commercial teams, you will play a critical role in bringing new products to market. From concept through to mass production, you will provide technical expertise and leadership to ensure products are well-engineered, compliant, reliable and manufactured to the highest quality standards.
This is a highly visible role requiring strong collaboration with our manufacturing partners across China. You will drive continuous improvement initiatives, strengthen factory processes and quality standards, and help reduce product issues and after-sales costs through proactive engineering and quality management.
Based in either China or Hong Kong, the role requires regular travel between manufacturing sites and partner factories (Current Provinces: Anhui, Fujian, Zhejiang, Jiangsu, Guangdong). It is an exciting opportunity for an experienced product integrity leader to make a significant impact within a well-established international brand.
Key responsibilities include:
- Leading the engineering, quality assurance and product compliance functions across our manufacturing operations.
- Managing, developing and motivating the Quality Assurance team, ensuring clear objectives and consistently high standards of performance.
- Providing engineering, mass production and quality expertise throughout new product development and existing product enhancement projects.
- Working closely with UK-based Design and Product teams to translate product requirements into successful manufacturing outcomes.
- Making informed, timely decisions to prevent project delays and maintain development timelines.
- Driving best practice standards within manufacturing facilities to ensure quality, safety and performance expectations are consistently met.
- Acting as the key point of contact for technical, quality and compliance matters, ensuring issues are communicated effectively and resolved promptly.
- Overseeing the review, testing and approval of products, components and production samples.
- Visiting manufacturing facilities to assess capability, communicate requirements and ensure continued compliance with Silver Cross standards.
- Identifying and implementing continuous improvement opportunities to enhance product quality, reliability and durability.
- Developing and embedding effective operational procedures across engineering, quality and compliance activities.
- Providing technical support and guidance to UK-based product designers and cross-functional stakeholders.
- Supporting cost management initiatives through effective engineering and quality-led decision making.
- Investigating product quality concerns and driving corrective and preventative actions to improve customer outcomes.
What We’re Looking For
We're looking for a commercially minded and experienced product integrity leader who combines strong engineering and quality expertise with a practical, hands-on approach. You'll be confident working across product development, compliance, quality assurance and manufacturing, with the ability to influence internal stakeholders and factory partners alike. Equally comfortable operating strategically and in the detail, you'll be a proactive problem solver who thrives in a fast-paced international manufacturing environment and is committed to delivering safe, high-quality products to market.
Essential Experience
- Significant experience within product engineering, quality assurance, product compliance and risk management.
- Proven experience leading, developing and motivating technical or quality teams.
- Experience working with UK and/or European consumer product brands with overseas manufacturing and supply chains, particularly in China.
- Strong knowledge of product validation, design verification and quality control processes within mass production environments.
- Experience of product compliance, safety testing and regulatory requirements for consumer products.
- Track record of implementing continuous improvement initiatives to enhance product quality, reliability and operational performance.
- Hands-on mechanical engineering and manufacturing expertise, with the ability to make sound technical decisions in a fast-paced environment.
- Strong understanding of manufacturing processes and quality management systems.
- Excellent communication skills, with the ability to build effective relationships across international teams and external manufacturing partners.
- Highly organised with strong attention to detail and the ability to manage multiple priorities and deadlines.
- Strong analytical and problem-solving skills, with a data-driven approach to decision making.
- Fluent spoken and written English and Mandarin Chinese, with the ability to communicate effectively across UK-based and China-based teams.
- HND, degree or equivalent qualification in Mechanical Engineering, Manufacturing Engineering or a related discipline.
- Willingness and ability to travel regularly throughout China, with occasional international travel as required.
What’s in it for you?
- 33 days holiday (including public holidays) increasing with service, plus a day off for your birthday.
Location
- ·You can be based anywhere within China and Hong Kong – there will be regular travel between our manufacturing sites and partnering factories (Current Provinces: Anhui, Fujian, Zhejiang, Jiangsu, Guangdong).
