About Us
Find Your Shangri-La in Shangri-La.
Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.
Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.
About The Role
As a
Human Resources Manager , you will play a hands-on and impactful role in supporting our colleagues and leaders—ensuring thoughtful HR practices, fair and compliant people management, and a positive colleague experience.
You will work closely with department heads to bring Shangri-La's people philosophy to life, balancing professionalism with empathy, and operational excellence with genuine care.
Key Responsibilities
People & Culture
- Support a caring, inclusive, and respectful workplace culture aligned with Shangri-La values and service from the heart
- Act as a trusted HR partner to leaders and colleagues, providing practical, people-centred guidance
- Support colleague engagement, recognition, and wellbeing initiatives that foster shared joy and belonging
Employee Relations & Compliance
- Manage daytoday employee relations matters, including counselling, disciplinary actions, grievances, and investigations, ensuring fairness, consistency, and confidentiality
- Ensure compliance with Hong Kong Employment Ordinance, MPF requirements, and statutory reporting
- Support consistent application of HR policies and local labour practices
Talent Acquisition & Development
- Manage recruitment and onboarding experiences that reflect Shangri-La's employer brand and welcoming culture
- Support learning and development initiatives, including leadership development, service culture, and functional training
- Encourage continuous learning and career growth across departments
HR Operations & Team Support
- Oversee core HR operations including contracts, confirmations, transfers, resignations, and employee records
- Prepare HR reports and manpower data to support workforce planning
- Guide and support HR Officers / Assistants to deliver professional, warm, and consistent HR service
- Participate in HR projects and initiatives that enhance the colleague experience
About You
- Bachelor’s degree in Human Resources, Business Administration, or a related discipline
- 5–7 years of solid HR experience , preferably in hospitality or a people intensive service environment
- Strong working knowledge of Hong Kong labour legislation and HR operations
- Handson experience in employee relations, recruitment, and HR administration
- A people oriented professional with empathy, sound judgement, and high integrity
- Strong interpersonal and communication skills, with the ability to build trusted relationships
- Proficiency in HR systems and Microsoft Office applications
- Good command of English and Chinese (Cantonese required; Putonghua an advantage)
- Candidate with more experience will be considered as Assistant Director of Human Resources
Why Join Us
- A workplace that values your passion and supports self-realization and personal growth.
- Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
- Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
- Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
