As Senior Deployment Manager for the Greater Bay Area, you will lead a regional deployment team within the Supply Chain Group to deliver AIoT monitoring and control solutions for customers across Hong Kong and southern China. You will manage a small team of Deployment Managers, oversee multiple concurrent deployment projects, and ensure high-quality project execution using Gaiamesh's standardized deployment tools and AI-powered productivity workflows.
This role follows our regional deployment model: each region is led by a Senior Deployment Manager supported by Deployment Managers who together deliver client projects across the region. You will execute through a strong set of tools provided by the PMO (Project Management Office) function, and are expected to actively leverage Claude and other AI tools to maximize team productivity and documentation quality.
The Deployment team sits within the Supply Chain Group, which owns the full physical product lifecycle — firmware, hardware, manufacturing, and field deployment. You will coordinate closely across group boundaries: with the Solutions Group (CSO) on methodology, M&V standards, and quality criteria; with the Growth Group on project scoping and client handover; and with the Platform Group on software integration and controls commissioning.
Reports To: Chief Supply Chain Officer (role currently being filled; interim reporting to CEO)
Location: Shenzhen / Hong Kong
Direct Reports: 2–3 Deployment Managers (to be hired)
What You Will Do
Regional Team Leadership
- Build and lead a team of 2–3 Deployment Managers covering Hong Kong and Greater Bay Area projects
- Assign projects, balance workloads, and ensure consistent quality across the team
- Coach and develop Deployment Managers through hands-on mentorship and structured project reviews
- Establish team cadence including daily standups, project reviews, and lessons-learned sessions
- Drive adoption of PMO tools and AI-assisted workflows across the regional team
Multi-Project Delivery
- Simultaneously manage multiple deployment projects across different client sites and stages
- Deliver regional deployment projects on time and within budget
- Prioritize and allocate team resources across concurrent AIoT monitoing and controls installations
- Escalate risks early and implement mitigation plans to keep projects on track
Cross-Group Coordination
- Execute deployments against methodology and quality standards set by the Solutions Group (CSO)
- Coordinate with the Growth Group on project scoping, site readiness, and deployment scheduling
- Work with the Firmware and Hardware teams within Supply Chain on device readiness, field issues, and firmware updates
- Interface with the Procurement & Manufacturing team on inventory, logistics, and regional supply needs
- Coordinate with the Platform Group on software integration, controls commissioning, and edge gateway deployment
- Hand off completed deployments to the Solutions Group for ongoing performance monitoring and M&V
Client & Partner Point of Contact
- Serve as the primary deployment point of contact for regional client and partner projects
- Maintain clear communication with customers throughout the deployment lifecycle, from kickoff through handover
- Coordinate with partner organizations on joint installations, ensuring Gaiamesh quality standards are met
- Conduct post-deployment reviews with clients and feed insights back to the Solutions and Growth teams
Process Execution & Improvement
- Execute deployments using standardized PMO tools, SOPs, and checklists
- Adapt and localize installation procedures for regional site conditions and requirements
- Identify process gaps and contribute improvements back to the central PMO function
- Develop region-specific training materials for partner installers
- Use Claude and AI tools to accelerate documentation, reporting, commissioning checklists, and issue resolution
Hands-On Technical Delivery
- Oversee on-site installation of Power Monitor, Integrator, Thermostat, Space Monitor, and Edge Gateway devices performed by licensed electricians and partner installers
- Lead commissioning and system validation for complex multi-device deployments
- Troubleshoot device, connectivity, and control issues in the field
- Validate device readings and system performance against acceptance criteria
Required Skills
- Strong understanding of HVAC systems, building automation, and energy management
- Proven ability to manage multiple projects simultaneously with competing priorities
- Experience leading and developing small field teams
- Hands-on skills with IoT device commissioning, troubleshooting, and deployment oversight
- Strong customer-facing communication and relationship management skills
- Experience developing and following SOPs and standardized deployment processes
- Comfortable using AI tools (Claude, LLMs) to enhance documentation and team productivity
- Fluent in Mandarin and Cantonese; professional English proficiency for documentation and cross-team communication
Qualifications
- 3+ years of progressive experience in building systems deployment, commissioning, or field engineering
- 2+ years of experience managing or supervising field teams
- Background in HVAC, building automation, electrical systems, or IoT device deployment
- Track record of delivering multiple concurrent projects on schedule
- Experience working with enterprise clients in a customer-facing capacity
- Experience with data centers (especially AI data centers) is a significant plus
Ideal Candidate
- Hands-on leader who can troubleshoot alongside the team while keeping the bigger picture in focus
- Process-driven professional who executes through standardized tools and continuously improves them
- Strong people manager who develops junior team members and builds team accountability
- Customer-focused communicator who builds trust and manages expectations effectively
- Tech-savvy professional who embraces AI tools and new technologies to drive efficiency
- Comfortable operating across Shenzhen and Hong Kong with regular on-site presence at customer facilities
Why Join Gaiamesh
- Lead a regional team – Build and shape a deployment operation from the ground up in one of our fastest-growing markets
- High-impact projects – Deploy energy optimization solutions for world-class clients across Hong Kong and the Greater Bay Area
- AI-powered workflows – Work with cutting-edge AI tools to enhance your team's productivity and delivery quality
- Career growth – Grow with the company as we expand regional operations across Asia-Pacific
- Mission-driven work – Contribute directly to measurable energy savings and sustainability outcomes
