Sr. Manager, Platform Engineering, IT

Key Areas of Responsibilities

• Prepare OS standard builds and test in-house tools on latest OS versions for RedHat Linux, Microsoft Windows and VMware products
• Review Storage and Database build standards and current practice
• Provide L3/L4 support for complex infrastructure and application issues across Linux, Windows, Kubernetes, VMware, DB, Storage and related platforms
• Deliver expert-level troubleshooting, issue resolution, and system optimization to ensure high availability and performance
• Collaborate with IT teams to resolve network, storage, and application issues
• Conduct performance tuning for diverse hardware platforms and operating systems to optimize resource utilization and system response times
• Evaluate new technologies and tools; lead Proof of Concept (PoC) initiatives to assess their applicability and benefits for the existing platform
• Analyze current infrastructure to identify bottlenecks, inefficiencies, and areas for improvement; propose and implement optimization strategies
• Collaborate with cross-functional teams to design, implement, and improve infrastructure solutions aligned with business needs
• Review and approve design plans, specifications, and technical documentation
• Ensure design documentation meets regulatory and compliance standards
• Engage with senior management to communicate technical strategies, project status, and risk mitigation plans
• Lead or participate in projects related to infrastructure upgrades, deployment, automation, and modernization initiatives
• Maintain comprehensive documentation of configurations, procedures, incident reports, and knowledge bases
• Analyze system and application data to identify trends, optimize performance, and support capacity planning
• Implement automation and scripting solutions for infrastructure optimization

Requirements

• Degree holder in IT/Engineering or relevant disciplines
• Around 10 years of related experience in infrastructure and application components
• With certifications like Prince, PMP would be preferred
• Proven expertise as a Redhat Linux administrator with extensive hands-on experience.
• Strong working knowledge of Microsoft Windows server environments and virtualization technologies, particularly VMware
• Practical experience with container orchestration and management using Kubernetes.
• Deep understanding of Storage and databases (PostgreSQL, Oracle, MSSQL etc.)
• Expertise in performance tuning of hardware and operating systems across different platforms
• Ability to evaluate and conduct PoCs of new technologies and tools to enhance platform capabilities
• Excellent communication skills (written and verbal) to articulate technical concepts to senior management and to collaborate across teams
• Strong data analysis and management skills, with the ability to interpret and leverage data for decision-making.
• Project management experience, including planning, execution, and stakeholder coordination
• A proactive, problem-solving attitude with a passion for technology and innovation.

Additional requirements

• Experience with databases and storage platform
• Experience with automation tools (e.g., PowerShell, Python, Ansible).
• Familiarity with modern DevOps practices and CI/CD pipelines.
• Experience in Systems and Technical documentation
• Proficient in anchoring meetings, documenting minutes.
• Excellent communication skills in English, with Chinese proficiency is a plus