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Sr. Support Analyst, Asset Management IT, IT

CLSA

2.7
7 reviews
CLSA
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Hong Kong

Key Areas of Responsibilities


On-the-ground Coordination

  • Act as the primary Hong Kong-based liaison between the local TechOps team, clients, internal staff, and global Asset Management development teams.
  • Coordinate operational activities, ensuring alignment of technology deliverables with business priorities in the mentioned domain(s)


Operational Standards & Culture

  • Ensure all Asset Management IT teams maintain TechOps standards and procedures.
  • Foster a DevOps mindset and culture across Asset Management technology functions for greater automation, collaboration, and operational efficiency.


Container Runtime & Development Pipeline Automation

  • Work with developers to properly onboard applications into the production environment — including asset management investment and operation systems.
  • Coordinate deployment processes for containerized environments within Asset Management IT (manage container image repositories, version control, and CI/CD pipelines).
  • Influence and coach developers to improve logging, application performance metrics, and error diagnostics to strengthen operational reliability in client-facing systems and investment platforms


Asset Management Technology Focus

  • Support front-office portfolio management tools, risk analytics systems, and compliance/reporting platforms used in asset management.
  • Ensure timely availability and stability of systems supporting investment decision-making and client reporting.
  • Manage technology asset lifecycles for investment and operation systems, ensuring compliance with internal controls and industry regulations.


Requirements

  • Bachelor/Master degree, preferrably in IT/Computer Engineering
  • 5-8 years of experience in application support role
  • Database skills: MySQL, Oracle.
  • Strong Unix scripting for automation and operational support.
  • Experience with containerized environments (Docker)
  • OS knowledge: Windows 10/7, Red Hat Enterprise Linux (RHEL).
  • Familiarity with Elastic Search, Logstash, Kibana stack (good to have).
  • Conceptual knowledge of deploying applications to cloud environments (PaaS) will be a plus
  • Knowledge of RabbitMQ messaging systems is of advantage
  • Experience with Kubernetes orchestration platforms will be a plus
  • Good command of written and spoken English, Mandarin is a must
  • Availability to work various shifts, including evenings, weekends, and HK public holidays as required (with compensation)


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