Key Areas of Responsibilities
BP Client Coverage
- Provide generalist support to assigned client groups , and any other generalist as required
- Co-ordination of HR services, projects and activities within client groups as required
- Establish, develop and maintain positive and highly functioning client relationships
- Answer general policy & procedure enquiries
Recruitment, Joiner and Transfer process (for own client groups and supporting the reporting manager)
- End to end management and execution of the recruitment, joiner, and transfer process, including but not limited to:
- Providing support to hiring managers in determining the appropriate recruitment strategy
- Coordinating with Talent Acquisition team on job posting or direct sourcing
- Engaging recruiters and ensuring terms of business are agreed
- Advising managers on the approval process and assisting to secure all appropriate approvals
- Scheduling and coordinating interviews on behalf of managers, and conducting HR interviews
- Preparation of offer letters and all other documentation
- Ensuring appropriate pre-employment checks are completed, thoroughly reviewed, issues resolved and signed off in a timely manner
- Ensuring work visas are secured as required
- Management of the relocation process, ensuring relocations are executed efficiently and effectively in accordance with company policy
- Liaison with Compliance and other departments as required for the onboarding of new and transferred staff
- Ensuring joiner documentation and audit trails relating to new joiners are complete
- Delivering new joiner inductions
Leaver Process
- Provide advice to line managers on termination processes and leaver administration
- Co-ordination of termination process (with support of the reporting manager as required)
- Conduct exit interviews, and ensuring exit statistics are captured
Correspondence and Documentation
- Ensure that the appropriate correspondence is in place to confirm key employment milestones such as probation confirmation, salary confirmation, promotion letters, contract extensions etc.
- Maintenance of org charts, role overviews and Job descriptions
- Complete all other administrative tasks supporting the HR BP function
Performance and Talent Management
- Administer and drive the performance appraisal process for assigned client groups
- Provide advice and guidance to staff and managers throughout the appraisal process
- Monitor appraisal completion in own client groups and follow up as required
- With assistance from the reporting manager, work with business managers to effectively manage and grow talent – including competency development, career planning etc
Employee Relations
- Provide general advice to business managers on policies, grievance and discipline management, terminations and leaver administration
- Escalate any ER issues in own client groups to the reporting manager and assist in managing these in accordance with Company policy
Projects and Initiatives
- Assist as required with global HR initiatives and processes, including but not limited to performance appraisal, market survey, salary review, bonus allocation, campus recruitment, internship program, etc.
- Ad-hoc involvement in local or global initiatives - examples include entity changes, acquisitions and/or integrations, corporate structures, new revenue lines etc.
- Assist HR BP team with generalist projects based on business needs
Requirements
- At least 2 years of relevant experience in a generalist or shared services HR function
- Bachelor’s degree in Human Resource Management or related disciplines; Master’s degree is preferred
- Strong analytical skills and high attention to detail
- Intermediate to advanced computer skills especially in Excel
- Enthusiastic, proactive good team player, willing to roll up the sleeves to get the job done
- Must be a proactive self-starter with the ability to meet deadlines
- Strong communication skills and ability to work effectively while multitasking
- Workday system skill is an advantage
- Excellent command of English and Mandarin, both in written and verbal
