Contract Period: Permanent / 2-Year Contract
Duties
Applications are invited for the above vacancy in Metering Branch of Technical Services Department. Reporting to Engineer/Senior Supervisor, major duties of the appointee would include:
- Handle and resolve exceptions and issues related to the smart meter system and operations
- Review, prioritize, and address exceptions and abnormalities in meter readings and data
- Ensure proper meter connectivity and compile list of meters requiring retries or troubleshooting
- Review and analyze meter events and abnormalities reported by smart meters
- Analyze meter data and resolve inquiries and complaints related to meter readings and data
- Support the design and execution of user acceptance tests for system upgrades and enhancements aimed at improving operational efficiency
- Identify and resolve interface problems between the headend meter reading system and other relevant systems (MDMS/CCMS/Oracle)
- Implement firmware upgrades for meters or communication modules, including necessary preparation work and testing in the QA environment
Requirements
- A Higher Certificate / Higher Diploma in Computer Science / Information Technology / Electronic / Electrical Engineering or Professional Diploma in Power Engineering or equivalent plus minimum 1 year’s working experience OR Diploma in Computer Science / Information Technology / Electronic / Electrical Engineering or Diploma in Power Engineering or equivalent plus 3 years’ working experience
- Knowledge in data analytics and cyber security management would be an advantage
- Experience in IT systems enhancement, cybersecurity routines and metering project is preferrable
- Knowledge and experience in metering operations, SAP, Oracle and Power BI/ Power Automate / Python is preferable
- Good verbal and written communication skills in Chinese and English
- Team player with good analytical mind and fast learning ability; flexible to take up ad-hoc duties
Candidates with less experience but demonstrate good potential for further development will be considered for a position at lower grade.
About Clp
CLP was founded in Hong Kong in 1901, at a time when electricity was still a novelty worldwide. Today we power millions of homes and businesses across the Asia-Pacific region with over 8,000 employees. In Hong Kong, we operate a vertically integrated electricity business providing a highly reliable supply of electricity to over 80% of the city’s population. Outside Hong Kong, we invest in the energy sector on the Chinese Mainland, in Australia, India, Taiwan Region and Thailand. Our business spans the electricity value chain ranging from power generation, transmission and distribution to retail and smart energy services. We have a diversified portfolio of generating assets that uses a wide range of fuels sources including nuclear, renewables, gas and coal. To meet the evolving needs of energy users in a world being reshaped by decarbonisation and digitalisation, we strive to embrace new opportunities and expand our horizons as we fulfil our purpose to Power Brighter Tomorrows.
