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Senior Operation Officer, Innovation & Ramp Process Optimisation

Airport Authority Hong Kong

2.9
14 reviews
Airport Authority Hong Kong
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Hong Kong


Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

Responsibilities:

  • Prepare and submit regulatory submissions and reports regarding Automated Vehicles and Ground Services Equipment Pooling Scheme projects

  • Document user requirements, functional specifications, and test cases to support system development and regulatory submissions

  • Coordinate and support system testing, user acceptance testing (UAT), and trials, including results documentation and follow-up actions

  • Organise testing schedules with operations teams and contractors to minimise operational impact

  • Liaise with end users and contractors on requirements verification and user training

  • Monitor daily operations, including system performance, fault tracking, and ad hoc operational support

  • Handle project and contract administration, including progress reporting, payment verification, and document control

  • Support operational service contract administration, including manpower monitoring, monthly payment calculations, performance reviews, and audits



Requirements:

  • Degree holder with at least 3 years of relevant work experience

  • Previous experience in airfield operations is an advantage

  • A strong team player with excellent communication, interpersonal, analytical, and problem-solving skills

  • Proactive, self-motivated, responsible, and able to work independently and under pressure

  • Good command of spoken and written English and Chinese with knowledge of Putonghua is an advantage

  • Proficient in Microsoft Office applications

  • Holder of a valid Hong Kong driving license Class 1. Holder with Class 2 is preferred

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