What is Firstsource's policy on remote work for customer service roles in the Philippines?
Asked 1 February 2026
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1 Answer
Answered 1 February 2026
Firstsource offers a hybrid work model for many of its customer service positions in the Philippines, allowing for a mix of office-based and remote work. This approach aims to provide flexibility while maintaining team collaboration for associates in the BPO industry. Specific arrangements often depend on the client and the nature of the role.
