What is the day-to-day work environment like at Firstsource for customer service roles in the Philippines?
Asked 31 December 2025
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Answered 31 December 2025
The culture at Firstsource, particularly for customer service representatives in the Philippines, is generally fast-paced and team-oriented. Employees often work in shifts, and there's a focus on meeting call volume and resolution targets, but colleagues tend to be supportive.
