Behaves and acts in an exemplary fashion, embodying the Novotel brand's mindset and values
Maintains quality standards produced by the dishwashing machines on all chinaware, glassware, and flatware to meet hotel specifications
Is in charge of the maintenance and care of all F&B operating equipment, ensuring optimal functionality and longevity
Supervises and trains steward team members to ensure adherence to standard operating procedures and performance expectations
Enforces strict cleanliness and hygiene standards across all areas, including food preparation and service areas, storage facilities, and staff quarters
Manages inventory of cleaning supplies, equipment, and chinaware, ensuring adequate stock levels and cost-effective procurement
Conducts regular quality assurance inspections and audits to verify compliance with hotel and ACCOR standards
Schedules and coordinates steward team rosters to ensure adequate coverage during all service periods
Implements and monitors health and safety protocols in accordance with local regulations and hotel policy
Maintains detailed records of equipment maintenance, repairs, and staff performance
Conforms to and enforces all policies, procedures, rules, and regulations as laid down by ACCOR and the hotel to achieve the highest levels of uniformity and guest service
Remains ready and responsible to perform any other duties as designated or required by Management from time to time
