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Supervise room inspections, staff schedules, and daily housekeeping operations
Maintain inventory, manage linen and laundry procedures efficiently
Liaise with Front Office and Maintenance to ensure timely room readiness
Respond to guest requests and handle VIP setups with urgency and care
Train, mentor, and induct new team members while promoting a positive work environment
Handle guest and staff issues professionally, conducting morning briefs and team meeting
