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Helpdesk IT Staff Makassar

PT Agrinesia Raya

PT Agrinesia Raya
Job Type   /   Job Level
Contract   /   Fresh/Entry Level
Company Location
Indonesia
Responsibility

  • Respond to requests for technical assistance via phone, email, chat, or in person
  • Diagnose and resolve technical hardware and software issues, including desktops, laptops, printers, and network issues
  • Provide excellent customer service by ensuring users feel supported and listened to
  • Follow up with users to ensure issues have been resolved satisfactorily

Qualification

  • Fresh Graduate (S1) or Min. 1 Year experience as Helpdesk Staff (for non S1)
  • Familiar with network and windows troubleshooting
  • Demonstrating a proactive and solution-oriented mindset
  • Willing to shifting, work overtime and on national holiday

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