About Sol's Arc
Sol’s ARC is a registered NGO working to ensure that every child learns and every adult earns through inclusive education and vocational skilling. For over 22 years, we have partnered with governments, donors, and communities to create systemic change and equity for persons with disabilities.
Our work spans inclusive education, vocational skilling, and systemic advocacy with government bodies at state and national levels. We believe in creating durable, scalable change by embedding our approaches within government systems — not alongside them.
THE ROLE
This is a mid-to-senior programme role for someone who thrives in the engine room of delivery — translating strategy into operational plans, keeping multiple programmes on track simultaneously, and ensuring the Director – Advocacy and Programs has everything she needs to lead with credibility externally. You will directly manage programme implementation across Sol’s ARC’s active verticals, drive reporting rigour, coordinate across teams, and hold the organisation’s delivery commitments together.
This is not a role for someone who wants to stay at the level of plan-making. You will be expected to roll up your sleeves, troubleshoot in the field, and be accountable for outcomes — not just processes.
How You'll Spend Your Time
50%- Programme Operations & Implementation
20%- Monitoring, Reporting & Donor Compliance
15%- Team Coordination & Capacity Building
15%- Stakeholder Liaison & Internal Alignment
What You'll Actually Do
Programme Operations & Implementation
– Own the operational plan across all active Sol’s ARC programmes — inclusive education, vocational skilling, and livelihood verticals — ensuring activities are implemented on time, within scope, and in line with MoU commitments.
– Develop and maintain detailed work plans, activity calendars, and milestone trackers for each programme, in close coordination with the Director – Advocacy and Programs.
– Conduct weekly and monthly programme reviews with state and field teams — tracking progress, surfacing bottlenecks, and driving corrective action.
– Manage programme transitions, scale-ups, and closures, adapting operational plans as requirements evolve.
– Ensure all programme activities comply with relevant laws, regulations, donor requirements, and organisational policies.
– Liaise with Finance to ensure programme budgets are tracked against actuals, expenses are aligned to MoU heads, and FUCs are prepared accurately and on time.
Monitoring, Reporting & Donor Compliance
– Build and maintain a robust programme reporting system that produces accurate, timely, and insight-rich data for donors, government partners, and the leadership team.
– Prepare and review donor progress reports, utilisation certificates, and narrative reports — ensuring alignment with agreed milestones and indicators.
– work closely with the Dir A&P to define performance metrics and translate data into actionable programme decisions.
- - Coordinate with the M&E team to track outputs and outcomes against ToC
– Maintain a central programme documentation repository — SOPs, field protocols, programme frameworks — and ensure it is kept current.
– Flag variances, risks, and issues proactively to the Director, with proposed solutions.
Team Coordination & Capacity Building
– Coordinate effectively across programme, M&E, finance, HR, and communications teams to ensure smooth programme delivery.
– Directly manage and support state-level programme coordinators and team leads, building their capacity in planning, execution, and reporting.
– Support the Director in onboarding new programme staff, establishing clear role clarity and accountability frameworks.
– Facilitate regular team meetings, reviews, and learning sessions that keep the programme team aligned and motivated.
– Identify capacity gaps across programme teams and support the HR and L&D function in addressing them.
Stakeholder Liaison & Internal Alignment
– Serve as the primary operational point of contact for government departments, implementation partners, and community organisations for day-to-day programme matters.
– Prepare programme briefings, status updates, and presentation materials for the Director to use in government meetings, donor reviews, and Board reporting.
– Represent Sol’s ARC in partner coordination meetings and field reviews when required.
– Support the Director in identifying and scoping new programme opportunities, partnerships, and funding leads.
What Success Looks Like
– All active programmes delivered on time, within budget, and meeting donor milestones — with zero surprises at the end of a reporting period.
– The Director spends her time on strategy, advocacy, and external engagement — not chasing programme updates or preparing basic reports.
– State and field teams feel well-supported, clear on their targets, and accountable for outcomes.
– Donors receive accurate, insightful, and timely reports that reflect real programme progress.
– Programme documentation is complete, current, and can be handed over or replicated without loss of institutional knowledge.
– A culture of proactive communication and early problem-escalation is established across programme teams.
What's Challenging About This Role
– Managing multiple programme verticals simultaneously — each with different donors, timelines, reporting formats, and field realities.
– Operating in a fast-paced environment where priorities shift, and the ability to hold structure while being agile is essential.
– Building trust and accountability with geographically dispersed field teams who you may rarely meet in person.
– Translating ambitious programmatic goals into granular, time-bound operational plans — and then holding the team to them.
– Navigating government systems that move slowly while keeping donor-committed delivery timelines intact.
WHY THIS ROLE MATTERS
– You will be directly responsible for whether thousands of children with disabilities and marginalised adults receive quality programming — or not.
– You will work at the heart of Sol’s ARC’s operational engine, building systems and capability that outlast any individual programme.
– You will grow as a senior programme professional in one of India’s most credible disability-inclusive development organisations.
– You will be trusted with genuine accountability — this is not a support role.
Qualifications
WHO WE'RE LOOKING FOR
– Master’s degree in Social Work, Development Studies, Public Policy, Business Administration, or a related field. Equivalent practical experience considered.
Experience
– 4–5 years of progressive experience in programme operations or project management, with at least 2 years managing multi-location, multi-donor programmes in a nonprofit or development sector setting.
– Demonstrated ability to own end-to-end programme delivery — from work planning and resource allocation through to reporting and closure.
– Experience managing state or district-level field teams across multiple geographies.
– Strong track record of donor reporting, MoU compliance, and milestone-based accountability.
– Experience working with or alongside government bodies (education, social justice, skill development) is an advantage.
– Familiarity with disability rights frameworks, RPwD Act, NEP 2020, or NIPUN Bharat is preferred.
Skills & Competencies
– Exceptional planning and organisational skills — able to manage 10+ concurrent workstreams without losing detail.
– Strong written communication — can produce clear, professional donor reports and programme briefs independently.
– Data orientation — comfortable working with MIS systems, programme dashboards, and outcome indicators.
– Collaborative but decisive — able to build consensus across teams while driving clear accountability.
– High ownership mindset — doesn’t wait to be told what to do; anticipates, flags, and resolves.
– Comfortable working with ambiguity and change in a growing, mission-driven organisation.
ROLE DETAILS
Reporting To - Director Advocacy and Programs
Location Mumbai (with travel to field locations as required)
Salary Range Rs. 70,000 – 80,000 per month (CTC)
Required
Experience Required- 4–5 years
Start Date As soon as possible
Working Hours- 8 hrs/day, flexible between 9:30 am – 6:30 pm
Languages- English & Hindi required; Marathi or regional language preferred
Sector- Development Sector / Inclusive Education & Economic Opportunities
