3+ years proven experience as technical consultant to ensure effective, efficient delivery of business process enhancements;
Proactive self-starter with ability to find solution to complex technical problems and roll up the sleeves to get work done;
Ability to lead and engage the teams, with excellent communication skills both verbal and written including English grammar;
Have experience in Salesforce
Strong understanding of the structure and logic of Object-oriented programming
Strong Salesforce skills in the areas of configuration and building custom
Salesforce applications using APEX code
Applicable Salesforce certifications (Admin, App Builder, Developer, Service Cloud)
Experience with Salesforce Modules.
Prototyping of wireframes using CSS, HMTL, Bootstrap and Visualforce
Experience in building custom user interfaces that required CSS, HMTL,
Bootstrap and Visualforce page development
Experience in mining industry projects is a plus.
Responsibilities
Primary area of focus – IT CRM (Customer Relationship Management);
Hands on technical implementation and deployment of Salesforce, working collaboratively with customer stakeholders to implement and leverage Salesforce using best development and implementation methodologies
Develop thorough definition of CRM interfaces with third party systems;
Provide CRM solution options and best practice recommendations;
Meet with the customer to confirm technical requirement and analyze customer request
Develop and customize technical specification
Configurations services to meet the customers requirements
Able to communicate with client, PM well, and able to deliver solution within timeline
Develop and foster collaborative working relationships with the business, project managers and IT team members;
Represent the CRM organization as the prime techno functional contact on projects.
