Bachelor's degree in Information Systems, Computer Science, or a related field.
1 - 2 years of experience as a Technical Writer or in a similar role.
Experience in producing TSD, FSD, ERD, SRS, and User Manuals.
Proficiency in BPMN and UML.
Strong communication skills and ability to work collaboratively in a team.
Experience with design tools such as Figma, Balsamiq, or Visio.
Familiarity with project management tools like JIRA, Trello, or similar platforms is a plus.
Able to join immediately.
Willing to work from office (WFO) in Jakarta.
Job Description
Prepare high-quality and detailed documentation related to system development processes, including system design, process flows, interface design concepts, and technical guidelines.
Ensure that all documents provide accurate information in a clear and easily understandable format.
Translate business requirements into functional documentation that is comprehensible for both technical and non-technical teams.
Master the principles of creating schematics, diagrams, BPMN, flowcharts, and use case documentation.
Develop and maintain internal project documentation such as FSD, BRD, TSD, User Manuals, BPMN, diagrams, and other essential documents for project continuity.
Conduct version control and maintenance of documentation to track periodic updates and ensure that all documents reflect the latest version with the appropriate level of information.
Understand and implement established quality matrices and ensure all documentation meets the required standards.
Participate in the User Requirement Gathering process to explore project scope and workflow for product development.
Assist system analysts in implementing technical documentation during the development phase.
