Sales Support Specialist

Company Description

kuubiik is a global consulting company headquartered in Singapore, operating in over 150 countries. Specializing in outsourcing and project-based solutions, kuubiik supports various business functions with tailored staffing models, including hourly and full/part-time options. The team is composed of professionals from diverse regions such as Asia, Europe, and the Americas, reflecting the company’s international expertise. Trusted by renowned brands like Google, TikTok, HP, and SGS, kuubiik endeavors to provide agile and cost-effective workforce solutions to its global clientele.

Role: Sales Support Executive

Client Location: Singapore

Working Days/Hours: Monday – Friday, 9:00 AM – 5:00 PM SGT

Contract Type: Full-Time Contract

Contract Term: 6 Months, Renewable

Job Overview

We’re seeking a proactive and detail-oriented Sales Support Executive to join one of our client’s team — a Singapore-based specialist in anti-fouling and cathodic protection systems serving B2B clients across the marine, offshore, oil & gas, power, and water treatment industries.

This role focuses on supporting the day-to-day sales process through quotation preparation, proposal coordination, CRM management, and client follow-ups. You’ll work closely with the Founder and a Singapore-based salesperson to help ensure smooth sales operations and strong client communication.

The ideal candidate is proactive, outgoing, organized, and comfortable working independently in a remote setup while supporting a fast-moving B2B sales environment.

Key Responsibilities

• Prepare quotations, proposals, and sales documents using Microsoft Word and Excel templates
• Follow up with clients via email, phone, and text using a Singapore VoIP number
• Manage and maintain CRM records in Odoo, ensuring all client and deal information is accurate and updated
• Coordinate with the sales team on timelines, workflows, and next steps
• Flag important customer feedback or deal-related updates to the sales team
• Support day-to-day sales administration and operational coordination
• Maintain organized documentation and communication records

Must-Haves

• 2–4 years of experience in B2B sales support, sales administration, or customer-facing roles
• Strong written and spoken English
• Strong communication and interpersonal skills
• Proactive, outgoing, and willing to take initiative
• Comfortable working independently in a remote environment
• Proficient in Microsoft Office 365 (Word and Excel)
• Familiarity with CRM tools such as Odoo or similar web-based CRM systems
• Based in Southeast Asia with timezone alignment to Singapore
• Positive attitude with a willingness to learn and support the team

Great-to-Have

• Familiarity with the B2B sales process
• Exposure to technical, industrial, or engineering-related industries
• Proficiency in Mandarin or Malay (Indonesia/Malaysia)
• Previous experience supporting a small or fast-paced sales team

KPIs for Success

• Accurate and timely turnaround of quotations and proposals
• Consistent and timely client follow-ups
• CRM records maintained accurately with no communication gaps
• Positive feedback from clients and internal sales team
• Smooth coordination and support across the sales workflow