What You can expect as - Junior Industrialization Manager.
Reporting to :Head of Head of Technology Flexible Packaging, SEA
Ensure resolution of regular technology related customer claims with OFC teams to provide optimized solutions to
maximize customer satisfaction
Ensure feedback for the continuous analysis and evaluation of technology trends, markets, competitors, and customer requirements
Ensure maintenance of efficient customer relationships while processing product related customer requests in order to maximize customer satisfaction
Ensure efficient planning and use of available resources to achieve defined targets and ensure customer satisfaction
Ensure compliance with HSE rules and quality standards as well as chemical industry standards within the area of responsibility
Ensure continuous enhancement of professional expertise to provide customers and the BU with maximal technical competence
Support in technical laboratory projects and activities for dedicated customers (answer customer’s enquiries, perform laboratory tests, color matching…)
When required, provide technical implementation of BU product / technology portfolio on site in accordance with overall BU strategies and targets
Carry out comprehensive Customer trials in order to support the implementation of customer related technology applications, solutions
Comprehensively document and report on technical activities and progress in line with defined standards
Participate in various inter-company and BU projects
Support planning and coordination of training activities for customers
Support technology development and analytical laboratory in the development of identified technology solutions to ensure they comply with customer and market needs
Support sales team/marketing by preparing and gathering support documents for customer/internal presentations.
What do You bring as Junior Industrialization Manager.
Have a bachelor degree in related university degree, e.g. chemist
1 - 2 years of experience in packaging or printing or chemical industry
