Build What Matters. Grow Beyond Limits.
DOKU is where innovation meets real impact, creating seamless, secure payment experiences for millions, every day.
What Will You Do:
- Restore a failed IT service of a related Product as quickly as possible, and ensure appropriate workarounds are put in place if incidents are not resolvable within the agreed SLA.
- Analyze existing IT services of related products and plan how to improve them in the future.
- Prevent incidents from happening, and minimize the impact of incidents that cannot be prevented, maintaining known errors and workarounds.
- Liaise with merchants and other IT personnel for applications (related to the product) troubleshooting, configuration, and maintenance.
- Manage lifecycle and release management processes for applications.
- Responsible for the continuous delivery process to build, deploy and promote applications.
- Ensure apps have automated functional tests that are used by the continuous delivery process to determine the successful deployment and operation of applications.
- Acts as 2nd level support of applications, triaging issues, and disseminating them to other IT personnel as required.
What We Are Looking For:
- Bachelor's Degree in Computer Science, Engineering, Information Systems, or any related major.
- Familiar with CI/CD Tools (Jenkins, Kubernetes, Docker, etc).
- Knowing of Java Programming Language for at least 2 years.
- Familiar with Agile Methodologies.
- Having a minimum of 1 year of experience in Software Development.
- Having a minimum of 1 year of experience in System Administration and Operations.
- Fresh graduates are welcome to apply.
- Willing to work from Jakarta office
Be part of a team shaping what’s next.
Explore opportunities at doku.com/career
